Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Tokyo

Hotel Okura Tokyo

2-chōme-10-4 Toranomon, Minato City, Tokyo 105-0001, Japon, Tokyo

4.44.4/55,676 reviews · Google rating
  • Opened in 1962
  • 24-hour room service
  • Yamazato, Japanese dining
  • Sazanka teppanyaki on the top floor

Hotel 5-star in Tokyo, Japan, in the heart of Tokyo, featuring 24-hour concierge, a three-restaurant gastronomic journey and Orchid Bar.

Is Hotel Okura Tokyo a five-star hotel?

Yes, Hotel Okura Tokyo is a five-star hotel in Tokyo.

It is a large urban address with a 24-hour front desk and concierge, round-the-clock room service, and several restaurants on site.

What is Hotel Okura Tokyo best known for?

The hotel is best known for its disciplined service and its well-structured dining offer.

Yamazato covers Japanese dining, Sazanka offers top-floor teppanyaki, and Nouvelle Epoque provides the French option.

What is the dress code at Hotel Okura Tokyo?

Dress expectations may vary by restaurant and time of day.

For dinner or the bar, smart attire is advisable. The Concierge can confirm the appropriate standard for your booking.

A word from the Concierge

Hotel Okura Tokyo through the Concierge's eyes

The Hotel Okura Tokyo is chosen for a simple reason: it masterfully balances scale and restraint. The JNTO brochure highlights 368 rooms within The Okura Prestige Tower. This figure is significant, as it reflects the true size of the main hub. Everything hinges on the precision of service. Check-in is from 15:00 to 23:59, and check-out is until 12:00 pm. Room service is available 24/7. With parking, valet service, and a paid airport shuttle, nothing is lacking for a seamless stay. When it comes to dining, the establishment offers a wide range without losing focus. Yamazato maintains the Japanese culinary line, Sazanka serves teppanyaki on the top floor, and Nouvelle Epoque provides a French counterpoint. In the evening, the Orchid Bar holds a clear historical significance: the house has been serving Dom Pérignon by the glass since 1985. In Tokyo, few hotels manage to blend continuity and volume with such tranquility. Think of the Japanese omotenashi: here, it is not merely a cultural slogan. It is a visible mechanism, from the lobby to the spa, which features a heated indoor pool, hammam, saunas, and private treatment rooms.

Why choose Hotel Okura Tokyo?

Hotel Okura Tokyo is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Opened in 1962
  • 24-hour room service
  • Yamazato, Japanese dining
  • Sazanka teppanyaki on the top floor
  • Nouvelle Epoque, French restaurant
  • Orchid Bar, a historic evening spot

Rooms & suites

The hotel at a glance

Services & amenities

Dining

4
  • Fine-dining restaurant
  • Bar
  • Rooftop bar
  • 24-hour room service

Services

4
  • 24-hour concierge
  • Valet parking
  • Airport shuttle
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

6 on-site dining venues.

  • Yamazato

    Restaurant

    Highlights

    • Japanese Fine Dining
    • Experience our sushi counter and tea ceremony room.
    Practical information

    The concierge’s wordAt Yamazato, settle in at the sushi counter, then extend the experience in the tea ceremony room to take in its full Japanese finesse.

  • Sazanka

    Restaurant

    Highlights

    • Teppanyaki
    • Experience culinary theater and cityscape views at our teppanyaki grill.
    Practical information

    The concierge’s wordAt Sazanka, take a seat by the teppanyaki grill: the culinary theater is even better with the city views.

  • Nouvelle Epoque

    Restaurant

    Highlights

    • French Fine Dining
    • Discover classical French cooking with a Japanese twist at Nouvelle Epoque.
    Practical information

    The concierge’s wordAt Nouvelle Epoque, you’ll find refined French fine dining with a subtle Japanese touch, ideal when you’re in the mood for an elegant dinner.

  • Toh-Ka-Lin

    Restaurant

    Highlights

    • Chinese Fine Dining
    • Savor sumptuous Cantonese cuisine amid artistic details and vases inspired by the Qing dynasty.
    Practical information

    The concierge’s wordFor a refined Chinese dinner, head to Toh-Ka-Lin: its Cantonese cuisine feels even more special amid artistic details and Qing-inspired vases.

  • Orchid

    Restaurant

    Highlights

    • All Day Dining
    • Enjoy wonderfully varied dining with a breakfast buffet and all-day à la carte menu options.
    Practical information

    The concierge’s wordFor an easy, well-judged option at the Okura, Orchid has you covered from the breakfast buffet to all-day à la carte choices.

  • Starlight

    Bar

    Highlights

    • Take a seat amid modern elegance at Starlight, where city views are toasted with classic cocktails and grower Champagne.
    Practical information

    The concierge’s wordAt Starlight, settle into its modern elegance and toast the city views with a classic cocktail or a grower Champagne.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
The Leading Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1962 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2-chōme-10-4 Toranomon, Minato City, Tokyo 105-0001, Japon

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 5,676 reviews

5/5Tim Covello

The Okura is a first class hotel in a wonderful location. We were upgraded to a corner room with breathtaking views of Tokyo. The room was well appointed and comfortable. We enjoyed the busy, but delicious, breakfast…

5/5Michael Wang

The staff was friendly and welcoming and took care in the small details. For example, as we approached the automatic sliding doors, an employee would walk to the side of them and open the doors with a wave of his hand…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • teamLab Borderless: MORI Building DIGITAL ART MUSEUMMuseum

    570 m · 7 min walk

    Art museum a seven-minute walk away, dedicated to digital art and immersive experiences.

    Practical information

    The concierge’s wordA 7-minute walk away, teamLab Borderless offers an immersive digital art break, ideal when you want to switch off without going far.

  • Azabudai HillsArt gallery

    683 m · 8 min walk

    Art gallery an eight-minute walk away, showcasing contemporary exhibitions and diverse artworks.

    Practical information

    The concierge’s wordAn 8-minute walk away, Azabudai Hills offers a contemporary break between plans, ideal if you’re in the mood for varied exhibitions nearby.

  • La Tour de TokyoObservation deck

    966 m · 12 min walk

    Observation deck located 966 meters away, providing a panoramic view of the city of Tokyo.

    Practical information

    The concierge’s wordTo take in Tokyo at a glance, head to La Tour de Tokyo for a panoramic break above the city.

  • Centre d'Art national de TokyoMuseum

    1.6 km · 19 min walk

    Art museum a fifteen-minute walk away, showcasing contemporary Japanese and international art exhibitions.

    Practical information

    The concierge’s wordA 15-minute walk away, it’s an ideal break if you’re in the mood for Japanese and international contemporary art between two highlights of the day.

  • KōkyoTourist attraction

    2.2 km · 4 min by car

    Kōkyo, a historic castle located 2.1 km away, is an iconic tourist site in Tokyo.

    Practical information

    The concierge’s wordFor a historical break in Tokyo, head to Kōkyo if you're in the mood for a classic sightseeing stop with a calmer pace.

  • Ginza ItoyaArt gallery

    2.2 km · 4 min by car

    Ginza Itoya, an art gallery and store, offers a diverse selection of stationery and creative supplies.

    Practical information

    The concierge’s wordFor a creative break in Tokyo, head to Ginza Itoya if you enjoy refined stationery, art supplies, and a gallery-like atmosphere.

  • Yasukuni-jinjaTourist attraction

    3.0 km · 5 min by car

    Shinto shrine located 2998 meters away, a place of worship and remembrance in Japan.

    Practical information

    The concierge’s wordFor a reflective pause in Tokyo, Yasukuni-jinja is a good choice if you're looking for a place of worship and remembrance.

  • Tokyo Daijingu ShrineTourist attraction

    3.7 km · 6 min by car

    Shinto shrine 3.6 km away, a traditional Japanese place of worship.

    Practical information

    The concierge’s wordFor a peaceful break in Tokyo, head to Tokyo Daijingu Shrine: a Shinto shrine that offers a glimpse into traditional Japanese worship.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Shinjuku Gyoen ParkGarden

    3.7 km · 6 min by car

    Shinjuku Gyoen Park, a landscaped garden providing a space for relaxation and walking.

    Practical information

    The concierge’s wordFor a calm break in Tokyo, head to Shinjuku Gyoen Park: a landscaped garden that’s perfect for unwinding and taking a gentle stroll.

  • Yoyogi-kōenPark

    4.4 km · 8 min by car

    Yoyogi Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Tokyo, head to Yoyogi-kōen when you feel like an easy stroll among green spaces and walking paths.

Places to visit nearby

The sights, landmarks and walks I recommend around Hotel Okura Tokyo — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • What kind of hotel is The Okura Tokyo?

    The Okura Tokyo is a luxury 5-star hotel consisting of the Heritage and Prestige towers, located in Toranomon, Minato, combining Japanese design and high-end services.

  • Is The Okura Tokyo a luxury hotel?

    The Okura Tokyo is classified as a luxury palace, with 508 rooms, several fine dining restaurants, and a full-service spa, recognised by the MICHELIN Guide and international press.

  • Where is the most expensive room at The Okura Tokyo?

    The suites and upper floors of the Heritage and Prestige wings are among the most expensive rooms, offering panoramic views and very high-end amenities.

  • What is the Okura among the three major hotels?

    The Okura Tokyo is part of the historic luxury hotels in Tokyo, often mentioned alongside other iconic establishments in the city.

  • What types of rooms and suites are available at The Okura Tokyo?

    The rooms generally feature contemporary Japanese decor, high-quality bedding, modern bathrooms, and city views; several categories are offered.

  • How are the rooms at The Okura Tokyo according to customer reviews?

    The rooms are described as spacious for Tokyo, very clean and comfortable, with a high level of service according to customer reviews.

  • What amenities are available in the hotel rooms?

    Amenities generally include television, air conditioning, minibar, safe, and equipped bathrooms; some accommodations offer panoramic views of Tokyo Tower.

Billing & Policies

  • How much is a night at The Okura Tokyo?

    Rates vary depending on the season, room category, and offers; indicative prices starting from a few hundred dollars per night are mentioned on OTAs.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Contact the concierge to confirm the arrangements for the day.

  • How do room prices at The Okura Tokyo vary by season?

    Room rates vary by season, category (Heritage or Prestige), view, and ongoing promotions on booking platforms.

  • What are the payment and deposit policies at The Okura Tokyo?

    Payment conditions, deposit policies, and accepted cards are specified at the time of booking on the official site and OTAs.

  • Are there any special offers or loyalty programmes for The Okura Tokyo?

    Many booking platforms mention promotional offers, packages, or memberships, such as the hotel's One Harmony programme.

Location & Access

  • Where are the three major hotels in Tokyo?

    The Okura Tokyo is located at 2-10-4 Toranomon, Minato-ku, a central area close to Tokyo Tower and well connected to other parts of the city.

  • Where exactly is The Okura Tokyo located in Tokyo?

    The address of The Okura Tokyo is 2-10-4 Toranomon, Minato-ku, Tokyo 105-0001, in the heart of Minato City.

  • How to reach The Okura Tokyo from Tokyo airports?

    From Haneda and Narita, the hotel is accessible by taxi, limousine bus, or train plus subway; variable travel times are indicated by booking platforms.

  • What is the distance between the hotel and the airport?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a shuttle service to the main districts of Tokyo?

    Contact the concierge to confirm the arrangements for the day.

  • What is the distance between The Okura Tokyo and downtown Tokyo?

    The Okura Tokyo is located approximately 1.6 miles from the centre of Tokyo, in the Minato district, near Tokyo Tower.

  • What are the nearest metro stations to The Okura Tokyo?

    From the hotel address, the main metro stations of Toranomon and Kamiyacho are within walking distance; travel platforms indicate straight-line distances.

  • Does the hotel have parking?

    The Okura Tokyo has on-site parking, referred to as 'self parking' or similar in service descriptions.

Activities & Leisure

  • Is there a shop or souvenir store within The Okura Tokyo?

    The hotel shops and those in the Toranomon area allow for the purchase of souvenirs and luxury products; some platforms mention an on-site shopping offer.

  • What leisure activities are available at The Okura Tokyo?

    The activities offered include spa, fitness, swimming pool, wellness packages, massages, and relaxation facilities such as sauna and hammam.

  • What can one do around the hotel for entertainment or sightseeing?

    The surroundings of Toranomon and Minato provide access to Tokyo Tower, shopping districts, and cultural sites easily reachable from the hotel.

Arrival & Departure

  • What are the check-in and check-out times at The Okura Tokyo?

    Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer a late check-out option?

    Contact the concierge to confirm the day's arrangements.

  • How do the check-in and check-out procedures work at The Okura Tokyo?

    Check-in and check-out procedures take place at the main reception of the Heritage and Prestige towers, with multilingual service according to customer testimonials.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    Contact the concierge to confirm the day's arrangements.

  • Do you offer specific welcome for night arrivals or very early morning arrivals?

    Contact the concierge to confirm the day's arrangements.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, free Wi-Fi access is offered in the rooms and common areas, indicated as "free WiFi" in the descriptions.

  • What services are automatically included in the room rate (Wi-Fi, spa access, pool)?

    Contact the concierge to confirm the arrangements for the day.

  • What are the main services offered at The Okura Tokyo?

    Some platforms mention daily housekeeping, 24-hour reception, free Wi-Fi, and fitness facilities among the basic services.

  • Are airport transfers offered?

    Private transfers can be arranged through the concierge or external partners; they are generally not included in the room rate.

Dining

  • What type of breakfast is offered?

    Breakfast options include continental and buffet choices, with a high rating according to customer reviews.

  • Is breakfast included in the room rate at The Okura Tokyo?

    Breakfast rates vary depending on the chosen option and booking plan; OTAs indicate its possible inclusion or extra charge.

  • What restaurants are available at The Okura Tokyo?

    The hotel has at least five restaurants: Japanese, teppanyaki, Chinese, French, and an "all-day dining" option, according to Booking.com.

  • How is the quality of dining at The Okura Tokyo according to reviews?

    Guests mention a high quality of breakfast and meals, with a varied offering in Japanese and international cuisine.

  • Are there bars or lounges for drinks at The Okura Tokyo?

    Bars and lounges serve cocktails, wines, champagne, and whiskies, with a selection of drinks appreciated by guests.

Spa & Wellness

  • What spa and wellness services are offered at The Okura Tokyo?

    The hotel features a spa with sauna, hot tub, massages, beauty treatments, and wellness packages, as well as a fitness room.

  • Does The Okura Tokyo have a fitness area or gym?

    Among the wellness facilities, a spa, sauna, hot tubs, fitness room, relaxation areas, and personal coaching services are mentioned.

  • Is the atmosphere of The Okura Tokyo more business or relaxation?

    Guests describe the hotel's atmosphere as calm and relaxing, offering a peaceful refuge near Tokyo Tower.

  • Does the hotel have a swimming pool?

    Yes, the hotel has a swimming pool accessible as part of the spa and fitness facilities, mentioned among the services.

  • Does the hotel offer wellness packages or relaxation deals?

    Relaxation areas, spa lounge, and wellness programmes are offered for relaxation after visits or meetings.

Family & Kids

  • Is The Okura Tokyo suitable for a family stay with children?

    Families can enjoy spacious rooms and leisure activities in Tokyo accessible from Minato; exact options for children depend on the services of the day.

  • Do you offer baby cots or connecting rooms for families?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a childcare or babysitting service at The Okura Tokyo?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hotel Okura Tokyo?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does The Okura Tokyo have rooms accessible to people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the hotel easily accessible by wheelchair?

    Contact the concierge to confirm the arrangements for the day.

  • How can I obtain accurate information about the accessibility of The Okura Tokyo?

    Detailed accessibility information, such as specific facilities or assistance services, should be confirmed directly with the hotel or concierge.

Sustainability

  • Does the hotel implement sustainable development or energy-saving measures?

    Public information does not detail specific sustainability policies; it is recommended to ask the hotel directly about their environmental commitments.

  • Are there waste reduction or recycling programmes at The Okura Tokyo?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer more eco-friendly stay options, such as limiting linen changes?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hotel Okura Tokyo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Haneda or Narita airport and The Okura Tokyo?

    The concierge can organise a private transfer to or from Tokyo airports by car with a driver. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me find the most convenient way to get around Tokyo from the hotel?

    The concierge can book taxis, chauffeur-driven cars, or indicate the most convenient metro and bus lines for your travel around the city.

  • Is it possible to book train or shinkansen tickets through the hotel concierge?

    The concierge can assist with booking shinkansen and JR train tickets, as well as preparing itineraries to other cities in Japan.

  • Can you arrange a chauffeur-driven car for the day departing from The Okura Tokyo?

    The concierge can organise a chauffeur-driven car for hourly hire, suitable for visits or business appointments in Tokyo.

Restaurant Reservations

  • Can the concierge book gourmet or Michelin-starred restaurants near The Okura Tokyo?

    Reservations are made through the concierge, who can suggest gourmet restaurants nearby, including hard-to-access or Michelin-starred tables.

  • Can I ask the concierge to suggest typical Japanese restaurants around the hotel?

    The concierge can recommend and book izakaya, sushi bars, or local restaurants according to your budget and cuisine preferences.

  • Can you arrange restaurant reservations with menus tailored to allergies or specific diets?

    The concierge can organise menus tailored to specific diets in coordination with the restaurants at the hotel and in Tokyo.

Spa Bookings

  • Can the concierge book a treatment at The Okura Tokyo spa?

    Reservations are made through the concierge or directly at the spa for massages, facial and body treatments offered at The Okura Tokyo.

  • Is it possible to organise a wellness half-day between the spa, sauna, and pool?

    The concierge can plan a complete wellness experience, including spa, sauna, pool, and a gourmet break, according to the desired duration.

  • Can you help me find a spa slot that fits a busy meeting schedule?

    The concierge can suggest quieter time slots and adjust treatment times according to your professional or tourist agenda.

Excursions & Cultural Visits

  • Does the concierge offer guided tours of the main tourist sites in Tokyo?

    The concierge can book guided tours of Tokyo Tower and the main tourist districts, either in a group or privately.

  • Can you organise a day trip outside of Tokyo with a private guide?

    The concierge can organise excursions to Nikko, Hakone, or Kamakura with an English or French-speaking guide, subject to availability.

  • Is it possible to obtain a two-day cultural itinerary starting from the hotel?

    The concierge can suggest cultural itineraries around museums, gardens, and temples that are easily accessible from the hotel.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal at The Okura Tokyo?

    The concierge can arrange special room decorations, flowers, champagne, and pastries for an anniversary or a marriage proposal.

  • Can the concierge assist in organising a small private reception or event within the hotel?

    The concierge can assist with booking private rooms, special menus, and audiovisual equipment for a family or professional event in the hotel.

  • Is it possible to arrange for a photographer and flowers for a birthday at the hotel?

    The concierge can coordinate photography, flowers, and staging to celebrate a birthday or significant occasion during the stay.

Shopping & Luxury Services

  • Can you direct me to the best areas for luxury shopping from The Okura Tokyo?

    The concierge can indicate luxury shopping districts and arrange transfers to high-end boutiques in Ginza or Omotesando.

  • Can the concierge advise me on the hotel shops and souvenir store?

    The concierge can provide information about the hotel shop and the high-end souvenir stores located nearby.

  • Is it possible to have a personal shopper or assistance for luxury shopping in Tokyo?

    The concierge can help find a personal shopping service or an interpreter for specific purchases in jewellery or watchmaking.

Family Activities

  • Can the concierge suggest child-friendly activities near The Okura Tokyo?

    The concierge can propose family-friendly activities, such as visits to parks, interactive museums, and aquariums that are easily accessible from the hotel.

  • Can you help arrange child equipment, such as a stroller or car seat, during the stay?

    The concierge can assist with the rental of strollers, car seats, or other necessary equipment for families, subject to availability.

  • Is it possible to obtain a family visit schedule for two or three days in Tokyo?

    The concierge can create a customised programme for a family, combining short visits, breaks, and child-friendly restaurants.

Personalized Experiences

  • Can you arrange a personalised cultural experience, such as a private tea ceremony?

    The concierge can organise tailored cultural experiences, such as a tea ceremony, Japanese cooking classes, or themed architectural tours.

  • Can the concierge create a customised itinerary based on my tastes and budget?

    The concierge can tailor recommendations for restaurants, shops, and entertainment venues to your personal interests and the duration of your stay.

  • Is it possible to book a private photo session in the city departing from The Okura Tokyo?

    The concierge can organise private photo sessions in Tokyo's iconic neighbourhoods with a professional photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits