Four Seasons Marunouchi

Check-in generally starts at 3 PM and check-out is before noon, according to the hotel's policies.

Yes, the hotel accepts early check-ins subject to availability; it is advisable to notify in advance and fees may apply.

Depending on the day's availability, the hotel may offer late check-out, possibly for an additional fee; requests should be made at the reception.

Check-in is done at the reception located in the Pacific Century Place Marunouchi hotel, where staff provide personalised welcome upon guests' arrival.

The reception and concierge service operate 24/7, allowing for late arrivals and early departures.

The hotel is located at Pacific Century Place, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6277, in the Marunouchi area near Tokyo Station.

The Four Seasons Hotel Tokyo at Marunouchi is a few minutes' walk from Tokyo Station, particularly near the Yaesu South exit.

The hotel is approximately 11 km from Haneda Airport and about 60 km from Narita Airport, which is roughly 30 to 60 minutes by car depending on traffic.

The establishment is easily accessible on foot from Tokyo Station and is located in the heart of the Marunouchi business district, near the Tokyo International Forum.

The Four Seasons Hotel Tokyo at Marunouchi is a luxury boutique hotel of the Four Seasons Hotels and Resorts chain, owned by Pacific Century Place Marunouchi.

Yes, the hotel has on-site parking with self-parking options and valet service, generally charged on a daily basis.

The Four Seasons Tokyo at Marunouchi has approximately 57 recently renovated rooms and suites, with views of the city or the railway tracks.

The rooms generally feature premium bedding, a seating area, a desk, a coffee machine, a minibar, a safe, and a large bathroom with a separate bathtub and shower.

Yes, the rooms are equipped with individual air conditioning, blackout curtains, and a soundproofing system for comfort in the city centre.

The rooms and suites at the Four Seasons Marunouchi Tokyo offer urban views, some overlooking the railway tracks of Tokyo Station and the Marunouchi district.

Non-smoking rooms are offered and the entire hotel is non-smoking, with designated smoking areas outside if necessary.

Free Wi-Fi is available in all rooms and in some common areas, with a reported speed of around 25 Mbps or more.

Daily housekeeping, 24-hour reception, concierge service, gym access, and access to the spa (hot tub, wellness area) are part of the services offered on-site.

Yes, a 24-hour room service is provided, allowing guests to order meals and drinks to their room at any time of the day or night.

The hotel staff can provide concierge service, laundry service, babysitting, and currency exchange for guests.

Dry cleaning and laundry services are available, with pick-up and delivery of clothes directly to the room.

A continental or international breakfast is offered, with a choice of à la carte dishes and Asian options, usually served in the restaurant or in-room.

The hotel has restaurants and a bar-lounge offering contemporary French cuisine and a varied drinks menu.

An afternoon tea service is offered in the dining and lounge areas, with a selection of pastries and teas, with advance reservation recommended.

For afternoon tea and the restaurants, smart casual attire is generally recommended; overly casual sportswear may be discouraged in the evening.

Children's menus and options suitable for specific diets (vegetarian, gluten-free, etc.) are generally available upon request at the restaurant or via room service.

The hotel's spa offers massages, facials, a hot tub, and relaxation areas, typically accessible from morning until evening.

A gym is available on-site, often open 24 hours a day, with cardio equipment, weights, and sometimes a view of the city.

Access to wellness facilities (spa, hot tub, gym) is generally included for guests staying at the hotel, with some treatments being chargeable.

No, the hotel does not have an indoor or outdoor pool; wellness focuses on the spa, hot tub, and gym.

In-room massages may be offered upon request, subject to therapist availability and at an additional charge.

The hotel offers activities such as bike rentals, board games, access to the gym, and can arrange guided city tours.

Located in the heart of Marunouchi, the hotel provides easy access to Ginza shopping, historic districts, and the Tokyo International Forum, all within walking distance.

The hotel can assist in organising experiences such as cultural tours, day trips, and culinary activities around Tokyo Station.

The atmosphere is that of a calm and intimate luxury boutique hotel, appreciated by both business travellers and couples and families.

Children are welcome and can stay for free in their parents' room up to a certain age, with baby cots available upon request.

Baby cots are available free of charge upon request, and childcare services can be offered, subject to availability and at an additional cost.

The hotel offers children's menus, board games, and sometimes special attentions for younger guests, especially during family stays.

Family rooms or suites offer more space, with the possibility of connecting rooms depending on the configuration and availability.

Information varies by source; some sites indicate that pets are not allowed, while others mention that pets may be welcomed. Please contact the concierge to confirm the current policy.

Assistance dogs and service animals are generally accepted and exempt from additional fees, in accordance with local regulations and hotel policies.

There may be size or number restrictions for pets and additional cleaning fees; these conditions should be confirmed directly with the hotel before booking.

Some rooms may be dedicated to guests with pets, with specific amenities such as bowls or beds, depending on the policies in place.

The hotel offers wheelchair access in public areas and an elevator serves the various floors of the Pacific Century Place building.

Accessible rooms with specific amenities (grab bars, widened spaces) may be available; it is recommended to specify this when booking.

Main areas such as the reception, restaurant, elevators, and some meeting rooms are generally accessible without steps or with ramps.

The staff can assist with transfers, provide information on nearby medical services, and adapt certain services according to individual needs.

Rates may or may not include breakfast depending on the type of offer; prices vary based on the season, room category, and booking conditions.

Paid transfers to the airports can be arranged by the hotel, including by private car or limousine, upon prior request.

The cancellation policy varies depending on the rate booked; some flexible rates allow cancellation up to a certain time (for example, 6 PM on the day of arrival), while promotional offers may be non-refundable.

In Japan, a local accommodation tax may apply per person per night, in addition to VAT, depending on the room rate and Tokyo regulations.

Major international credit cards are accepted, as well as payments in yen; some prepaid bookings are made through partner agencies or websites.

The Four Seasons Hotel Tokyo at Marunouchi implements enhanced cleaning measures, disinfection of rooms and common areas, as well as safety protocols for guests and staff.

The hotel limits single-use plastics, sometimes offers toiletries in large containers, and encourages reasonable linen replacement, in a commitment to environmental respect.

Sheets and towels are washed at high temperatures and replacement can be done upon request, in order to reduce environmental impact while maintaining a high level of cleanliness.

Some information on sustainable practices may be updated regularly; the concierge can detail ongoing actions during your stay.