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5★ · Santa Monica

Viceroy Santa Monica

1819 Ocean Ave, Santa Monica, CA 90401, États-Unis, Santa Monica

4.24.2/51,203 reviews · Google rating
  • Close to the beach
  • Chic, contemporary atmosphere
  • Ocean-inspired interior design
  • Easy access to local attractions

Hotel 5-star in Santa Monica, United States, in the heart of Santa Monica, featuring beach proximity, modern design and meeting spaces.

Is Viceroy Santa Monica well located for the beach and Santa Monica attractions?

Yes. The hotel is close to the shoreline, making it easy to reach the beach and seafront promenade.

Several sights are within walking distance, including Original Muscle Beach, Heal the Bay Aquarium and Santa Monica Pier.

Does Viceroy Santa Monica have a pool and on-site dining?

Yes. The hotel has an outdoor pool, useful for downtime between outings in Santa Monica.

For dining, there is a restaurant, a bar, breakfast service and in-room dining.

How much is parking at Viceroy Santa Monica?

Parking rates can change depending on the period and stay conditions. It is best to check for your exact dates.

The concierge can also confirm access arrangements and help make arrival smoother.

A word from the Concierge

Viceroy Santa Monica through the Concierge's eyes

Viceroy Santa Monica is located in Santa Monica, United States. This 5★ hotel is part of the Viceroy Hotels & Resorts collection. It is close to the beach, providing a pleasant and relaxing setting. The location allows easy access to local attractions and restaurants. The overall atmosphere is chic and contemporary, attracting a diverse clientele.

What sets this hotel apart is its sophisticated ambiance and attentive service. Guests appreciate the modern design and quality amenities. Viceroy Santa Monica is ideal for couples seeking a romantic getaway. The interior decoration, inspired by the ocean, creates a soothing atmosphere.

Before you go, know that the hotel is suitable for both business travelers and families. Facilities include meeting spaces and activities for children. The high season attracts many visitors, so consider booking your stay in advance.

_My tip from the Concierge: reserve your sunbed at the pool upon arrival to make the most of your relaxing day._

Why choose Viceroy Santa Monica?

Viceroy Santa Monica is an exceptional address in Santa Monica, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Close to the beach
  • Chic, contemporary atmosphere
  • Ocean-inspired interior design
  • Easy access to local attractions
  • Suited to couples and business stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Sugar Palm

    Restaurant

    Chef: Jason Francisco
    Chef: Jason Francisco

    Highlights

    • California coastal
    • a menu and dining experience that was laid back and fun but also sophisticated and luxurious
    Practical information

    The concierge’s wordAt Sugar Palm, Jason Francisco brings a coastal California style that feels relaxed yet polished—ideal when you want something chic without the stiffness.

  • In-Room Dining

    Highlights

    • Enjoy the comfort and convenience of fine dining in the privacy of your guestroom.
    Practical information

    The concierge’s wordIf you want a proper meal without leaving your room, In-Room Dining is the most comfortable and convenient choice.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellations must be made 24 hours prior to check-in (by 3:00 PM PST). Cancellations made less than 24 hours prior to check-in will result in a credit card charge for one night.

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome (150 € fee).

Pets are welcome subject to a pet fee of USD $150 per stay. The pet fee is per pet, per stay, and is non-refundable. A maximum of two dogs, weighing no more than 50 pounds each are allowed.

Location & access

Address: 1819 Ocean Ave, Santa Monica, CA 90401, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.2 / 5 · 1,203 reviews

1/5Michael Willis

WARNING! Do not book this hotel. I booked this hotel last year for my wife's 40th through my travel agents. A few days before my trip, the hotel phoned up to say they had cancelled our booking and accepted another…

5/5Alex Karamatsoukas

The Viceroy SM is a fantastic unique hotel to stay if you want to be at a beach centric location while in SM. We chose this hotel because it is part of our credit card benefits, and we were glad that even though we…

5/5matt teasley

Great location, every staff member was a delight and very comfy beds. Only thing we would've liked was some more gluten free options at the restaurant during breakfast. I cant speak to the lunch or dinner menu…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Original Muscle Beach Santa MonicaHistoric landmark

    422 m · 5 min walk

    Historical landmark a five-minute walk away, known for its beach atmosphere and outdoor sports activities.

    Practical information

    The concierge’s wordA 5-minute walk away, Original Muscle Beach Santa Monica offers an energizing break between the beach and outdoor sports, ideal during the day.

  • Heal the Bay AquariumAquarium

    576 m · 7 min walk

    Aquarium a seven-minute walk away, showcasing local marine life and educational exhibits.

    Practical information

    The concierge’s wordA 7-minute walk away, Heal the Bay Aquarium makes an easy break if you want to discover local marine life through educational exhibits.

  • Cayton Children's MuseumMuseum

    719 m · 9 min walk

    Museum a nine-minute walk away, dedicated to learning and exploration for children.

    Practical information

    The concierge’s wordWith children, Cayton Children's Museum, a 9-minute walk away, offers a playful break centered on learning and exploration.

  • Jetée de Santa MonicaTourist attraction

    777 m · 9 min walk

    Santa Monica Pier, a nine-minute walk away, is a popular spot for fishing and seaside strolls.

    Practical information

    The concierge’s wordA 9-minute walk away, Santa Monica Pier is ideal for a seaside stroll or a relaxed fishing break at the end of the day.

  • St. Monica Catholic ChurchChurch

    1.8 km · 3 min by car

    Religious building located 1.8 km away, providing a place for worship and reflection.

    Practical information

    The concierge’s wordFor a calm, reflective pause in Santa Monica, St. Monica Catholic Church offers a setting suited to worship and quiet contemplation.

  • Venice Beach BoardwalkTourist attraction

    2.2 km · 4 min by car

    Venice Beach Boardwalk, an iconic promenade along the beach, perfect for strolling and enjoying the local atmosphere.

    Practical information

    The concierge’s wordFor a laid-back break, head to Venice Beach Boardwalk: perfect for a stroll by the beach and soaking up the local atmosphere.

  • Venice SkateparkTourist attraction

    2.7 km · 5 min by car

    Skateboard park, a place for practice and gathering for skating enthusiasts.

    Practical information

    The concierge’s wordFor a laid-back break, stop by Venice Skatepark: it’s a great spot to watch riders or tap into the local skate scene.

  • Annenberg Community Beach HouseTourist attraction

    2.8 km · 5 min by car

    Annenberg Community Beach House, a site dedicated to sports and recreational activities by the beach.

    Practical information

    The concierge’s wordFor an active seaside break, head to Annenberg Community Beach House, ideal if you're in the mood for sports and relaxation in Santa Monica.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Memorial ParkPark

    1.7 km · 3 min by car

    Memorial Park, a park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a green break or an active moment, Memorial Park offers a simple, pleasant setting for leisure in Santa Monica.

  • Marine ParkPark

    2.3 km · 4 min by car

    Park in Santa Monica, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Santa Monica, Marine Park is well suited to a quiet moment, solo or with someone, between appointments.

  • Palisades ParkPark

    2.4 km · 4 min by car

    Palisades Park, a park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to Palisades Park if you're in the mood for greenery and an unhurried walk.

  • Water GardenGarden

    2.9 km · 5 min by car

    Water Garden, a garden space designed for business activities and events.

    Practical information

    The concierge’s wordFor a green break between meetings, Water Garden offers a garden setting designed for business activities and events.

  • Clover ParkPark

    3.2 km · 6 min by car

    Clover Park, a park featuring green spaces and facilities for recreational activities.

    Practical information

    The concierge’s wordFor a green break in Santa Monica, head to Clover Park if you feel like stretching your legs or taking a breather.

  • DOG PPLPark

    4.1 km · 7 min by car

    DOG PPL is an organization dedicated to dogs, providing a space for canine activities and gatherings among owners.

    Practical information

    The concierge’s wordIf you’re traveling with a dog, DOG PPL offers a practical break for exercise and meeting other owners.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Downtown Santa MonicaShopping mall

    1.0 km · 13 min walk

    Shopping mall 1043 meters away, featuring a variety of shops and restaurants.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Viceroy Santa Monica hotel located in Santa Monica?

    The official address is 1819 Ocean Avenue, Santa Monica, CA 90401, just a short walk from the beach and close to the Santa Monica Civic Auditorium.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 7 miles from Los Angeles International Airport (LAX), which is about a 20 to 30-minute drive depending on traffic.

  • Is the Viceroy Santa Monica hotel close to the beach and Santa Monica attractions?

    Viceroy Santa Monica is just a few minutes' walk from the beach, Santa Monica Pier, and Third Street Promenade, in a very lively area.

  • Is the area around the Viceroy Santa Monica hotel pleasant and safe for walking?

    The hotel is located in a very lively urban area, secure and well-lit, close to the beach and Santa Monica attractions.

Rooms & Amenities

  • Is Viceroy Santa Monica a luxury hotel?

    Viceroy Santa Monica is a high-end lifestyle hotel with contemporary design, full services, and a location just steps from the beach.

  • What is the size and style of the rooms at the Viceroy Santa Monica hotel?

    Standard rooms offer approximately 32 to 33 m², suites up to approximately 60 m², with contemporary decor and some with ocean or pool views.

  • Has the Viceroy Santa Monica hotel been recently renovated?

    The Viceroy Santa Monica offers recently renovated rooms and suites, featuring modern design and full amenities.

  • What amenities are found in the rooms at the Viceroy Santa Monica?

    The rooms are equipped with a flat-screen TV, air conditioning, a safe, a desk, a minibar, premium bedding, and a modern private bathroom.

  • Can guests enjoy an ocean view from the rooms at Viceroy Santa Monica?

    Some rooms offer views of the Pacific Ocean or the pools and outdoor spaces, depending on the category booked.

Included Services

  • Is the Viceroy hotel in Santa Monica nice?

    The establishment is appreciated for its design style, its location near the beach, and its outdoor pool, with generally favourable reviews on major platforms.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is included in the Guest Amenities Fee and is available throughout the hotel for staying guests.

  • What hotel services are available during a stay at the Viceroy Santa Monica?

    The hotel offers room service, concierge service, a 24-hour reception, and laundry or dry cleaning services.

  • Does the Viceroy Santa Monica hotel charge a service fee or Guest Amenities Fee?

    A Guest Amenities Fee of 43 USD plus taxes per night is applied, including internet access, the loan of Priority bikes, and various services.

  • What do the Viceroy Santa Monica hotel reviews generally say about the establishment?

    Reviews often mention the ideal location, the design of the rooms and outdoor spaces, as well as the quality of service from the staff.

  • Does the Viceroy Santa Monica offer laundry service for guests on extended stays?

    A laundry and dry cleaning service is available for an additional fee, with collection from the room.

  • Is the reception and concierge service at Viceroy Santa Monica available continuously?

    The reception is open 24 hours a day, with concierge service for reservations, recommendations, and assistance throughout the stay.

Billing & Policies

  • What happened to Viceroy Hotels?

    Viceroy Santa Monica is part of the Viceroy Hotels & Resorts collection, an independent group of lifestyle hotels.

  • Is Viceroy a Marriott hotel?

    Viceroy Hotels & Resorts is an independent brand and is not part of the Marriott brands.

  • How much is parking at Viceroy Santa Monica?

    Valet parking at Viceroy Santa Monica is charged at 62 USD plus tax per night, with a specific rate for electric vehicles at 77 USD plus tax.

  • What is the hotel's cancellation policy?

    The standard cancellation policy allows for free cancellation up to 24 hours before check-in at 3:00 PM; thereafter, one night will be charged.

  • Are there any occupancy taxes to pay?

    Santa Monica applies local and occupancy taxes that are added to the rate and the Guest Amenities Fee on the final bill.

  • What are the average prices of the rooms at the Viceroy Santa Monica hotel?

    Standard room rates generally start around 485 USD per night, with suites reaching approximately 1,600 USD depending on the season and category.

  • Is the Viceroy Santa Monica hotel non-smoking?

    The hotel is entirely non-smoking, with a ban on smoking in rooms and indoor areas.

  • What payment methods are accepted at Viceroy Santa Monica hotel?

    Major international credit cards are generally accepted for booking and payment of the stay at Viceroy Santa Monica.

  • Do the prices at Viceroy Santa Monica hotel fluctuate significantly depending on the period of stay?

    Rates may vary depending on the season, local events, and demand, with occasional offers that may include parking or additional benefits.

Family & Kids

  • Is Viceroy adult only?

    Viceroy Santa Monica is not an adults-only establishment; children are welcome to stay at the hotel.

  • Does the Viceroy Santa Monica provide baby cots or extra beds for families?

    Baby cots and extra beds are available upon request, subject to availability, for stays with children.

  • Are the pools at the Viceroy Santa Monica suitable for families with children?

    Children can access the pools when accompanied by an adult, according to the safety rules and hours posted by the hotel.

Activities & Leisure

  • Which is nicer, Malibu or Santa Monica?

    Malibu offers a more exclusive and expansive beach atmosphere, while Santa Monica is more lively, family-friendly, and convenient, with many shops and restaurants around the hotel.

Arrival & Departure

  • Does the hotel have parking?

    Viceroy Santa Monica offers paid valet parking on site, with a nightly rate for standard and electric vehicles.

  • Can I check in early?

    Check-in is scheduled from 3:00 PM and check-out until 11:00 AM. Early check-in may be granted subject to availability.

  • Are airport transfers offered?

    Viceroy Santa Monica does not offer a standard airport shuttle, but the concierge can arrange private transfers upon request.

  • What are the check-out procedures at the Viceroy Santa Monica hotel?

    Standard check-out is at 11:00 AM. Late check-out until 3:00 PM is possible with a half-day fee, then a full night charge thereafter, subject to availability.

  • Does the Viceroy Santa Monica Santa Monica parking offer special deals for parking?

    Valet parking is currently chargeable, but some special offers may include free parking for one car per room per night.

  • Is the Viceroy Santa Monica hotel closed or currently open to travellers?

    The Viceroy Santa Monica is open and welcoming guests, with the services and facilities described on the official site and travel partners.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has two outdoor pools, with opening hours from 6:00 AM to 10:00 PM for guests.

  • Is the Viceroy Santa Monica gym accessible and well-equipped for guests?

    The gym at the Viceroy Santa Monica is open from 6:00 AM to 10:00 PM, equipped for major cardio and weight training exercises.

  • What does the Viceroy Santa Monica pool generally show in the hotel photos?

    The Viceroy Santa Monica features outdoor pools with cabanas and lounge space, often highlighted in the hotel's official photos.

  • Are there yoga or wellness classes organised inside or near Viceroy Santa Monica?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Viceroy Santa Monica?

    Viceroy Santa Monica accepts pets, with a maximum of two dogs weighing 50 pounds each, for a non-refundable fee of 150 USD per pet per stay.

Dining

  • What type of breakfast is offered?

    Breakfast is offered à la carte at the hotel restaurant, with hot options, continental choices, and beverages, and is generally not included in the room rate.

  • Is there a restaurant and bar within the Viceroy Santa Monica hotel?

    The Viceroy Santa Monica has an on-site restaurant, as well as a bar, with menus for breakfast, lunch, and dinner.

  • What does the Viceroy Santa Monica Santa Monica restaurant menu offer for meals?

    The hotel restaurant offers a contemporary menu for breakfast, lunch, and dinner; detailed menus are available on-site and online.

Accessibility

  • Is the Viceroy Santa Monica hotel accessible for people with reduced mobility?

    Accessible rooms and common areas for people with reduced mobility are offered, with wheelchair access to key areas of the hotel.

  • What specific assistance is offered to visually or hearing impaired guests at Viceroy Santa Monica?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Viceroy Santa Monica hotel implement actions for sustainable development?

    Viceroy Santa Monica applies environmental policies, including reducing plastics and responsibly managing water and energy, in line with current luxury hotel standards.

  • Are the in-room amenities at Viceroy Santa Monica environmentally friendly?

    The bath and welcome products are selected with attention to quality and increasingly to ecological and responsible criteria.

  • Does the Viceroy hotel chain adopt sustainability practices in its establishments like Santa Monica?

    Waste sorting policies, carbon footprint reduction, and team awareness are part of the sustainable approaches of many hotels in the Viceroy collection.

The Concierge answers — Viceroy Santa Monica

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Los Angeles Airport (LAX) and the Viceroy Santa Monica?

    The concierge can arrange a private transfer by car or limousine to or from LAX, accommodating flight schedules and family or business needs.

  • Is it possible to book a private driver by the hour to visit Los Angeles from the Viceroy Santa Monica?

    The concierge can book a driver for hourly availability to explore Malibu, Beverly Hills, or Downtown LA with a personalised itinerary.

  • How can I easily organise my transport between the Viceroy Santa Monica and the main tourist sites in Los Angeles?

    The concierge can advise on the best transport options to Hollywood, Griffith Observatory, or the studios, and book taxis or rideshares according to traffic.

  • Can you help me rent a car near the Viceroy Santa Monica?

    The concierge can arrange car rental with pickup close to 1819 Ocean Ave, tailored to needs (SUV, convertible, family vehicle).

  • Can a transfer be arranged from the hotel to the train stations or bus terminals in Los Angeles?

    The concierge can book transfers to Amtrak stations or the main intercity bus hubs in Los Angeles.

Restaurant Reservations

  • Can you recommend and book seaside restaurants around the Viceroy Santa Monica?

    Reservations are made through the concierge, who can suggest beachfront or rooftop restaurants in Santa Monica and Malibu based on budget and desired style.

  • Is it possible to book fine dining restaurants in Beverly Hills through the concierge at the Viceroy Santa Monica?

    The concierge can secure tables at popular restaurants in Beverly Hills or West Hollywood, taking dietary restrictions into account.

  • Can you arrange a romantic dinner with special requests at the restaurant of the Viceroy Santa Monica?

    Reservations are made through the concierge, who can organise romantic dinners or anniversaries with customised menus at the hotel restaurant or nearby.

Spa Bookings

  • Can you book a massage or spa treatment during my stay at the Viceroy Santa Monica?

    The concierge can book massages and facials at the best spas in Santa Monica and coordinate timings with your activities at the hotel.

  • Is it possible to organise a complete wellness programme during my stay at the Viceroy Santa Monica?

    Reservations are made through the concierge, who can plan a multi-day wellness programme with treatments, yoga, and relaxing activities in the city or by the sea.

Excursions & Cultural Visits

  • Can you arrange a guided cultural tour from the Viceroy Santa Monica to the museums of Los Angeles?

    The concierge can organise private guided tours of the Getty Center, Getty Villa, or LA museums with transport included from the hotel.

  • How can a day trip to Malibu and the surrounding beaches be organised from the Viceroy Santa Monica?

    The concierge can arrange excursions to Malibu, Venice Beach, and Santa Monica Pier, with a guide or suggested itinerary for a full day.

  • Is it possible to book a guided tour of Los Angeles from the Viceroy Santa Monica?

    The concierge can offer city tours including Hollywood, the Walk of Fame, and Downtown LA, in a private vehicle or group excursions.

Special Occasions

  • Can you arrange a surprise in the room for a birthday or honeymoon at the Viceroy Santa Monica?

    The concierge can prepare special room decorations, including flowers, champagne, or pastries for a birthday or honeymoon.

  • Is it possible to organise a surprise marriage proposal in Santa Monica with the help of the hotel concierge?

    The concierge can coordinate a photographer, staging, and iconic locations in Santa Monica for a personalised marriage proposal.

  • Can you help me organise a small private event or meeting at the Viceroy Santa Monica?

    The concierge can assist with booking private spaces, special menus, and entertainment for small private or professional events at the hotel.

Shopping & Luxury Services

  • Can you arrange a high-end shopping session during my stay at the Viceroy Santa Monica?

    The concierge can recommend high-end boutiques in Santa Monica and Beverly Hills and coordinate personalised shopping sessions.

  • Is it possible to book a personal shopper through the hotel concierge?

    The concierge can offer a stylist or personal shopper service and arrange transfers to luxury shopping centres and boutiques.

  • Can you deliver gifts or flowers to the room at the Viceroy Santa Monica?

    The concierge can organise room deliveries (flowers, gifts, pastries, wine) before your arrival or during your stay.

Family Activities

  • What family activities can you suggest around the Viceroy Santa Monica?

    The concierge can recommend child-friendly activities, such as Santa Monica Pier, parks, interactive museums, and arrange transport and tickets.

  • Can you help us rent bikes for a family ride along Santa Monica beach?

    The concierge can arrange bike or scooter rentals to explore the beach and boardwalk with the family.

  • Can you recommend child-friendly restaurants near the Viceroy Santa Monica?

    The concierge can suggest restaurants and activities with children's menus and suitable spaces near the hotel.

Personalized Experiences

  • Can you prepare a personalised itinerary for a first stay in Los Angeles while staying at the Viceroy Santa Monica?

    The concierge can create a tailored itinerary based on your interests, combining beach, culture, gastronomy, and shopping from the Viceroy Santa Monica.

  • Is it possible to book a private surf or yoga class through the concierge at the Viceroy Santa Monica?

    The concierge can organise private classes, such as surfing, yoga, or fitness, with local partners in Santa Monica.

  • Can you arrange a professional photo shoot during my stay at the Viceroy Santa Monica?

    The concierge can assist with professional photo shoots at the beach or in the hotel, coordinating the photographer and schedules.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits