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5★ · San José del Cabo

Viceroy Los Cabos

P.º Mal. San José Lote 8, Zona Hotelera, 23405 San José del Cabo, B.C.S., Mexique, San José del Cabo

4.64.6/51,752 reviews · Google rating
  • Oceanfront setting in San José del Cabo
  • Distinctive contemporary architecture
  • Between desert landscapes and a sandy beach
  • Ocean views across the property

Hotel 5-star in San José del Cabo, in the heart of San José del Cabo, featuring contemporary design, ocean views and a seafront setting.

Where is Viceroy Los Cabos located in San José del Cabo?

Viceroy Los Cabos is in San José del Cabo, right by the ocean, in a setting shaped by desert landscapes and sandy beaches.

The location suits a stay focused on the coast, with easy scope for an outing into San José del Cabo.

Is Viceroy Los Cabos all-inclusive?

The hotel has several restaurants and bars on site, along with a spa, an outdoor pool and a fitness centre.

To confirm whether meals or specific inclusions are part of your stay, check the rate booked for your travel dates.

What can you reach on foot from Viceroy Los Cabos?

Playa Ocampo is a 4-minute walk away for an easy break by the water.

Public Beach Access and Las Torres Beach are also about 9 minutes on foot. Estero San José can be reached in around 17 minutes.

A word from the Concierge

Viceroy Los Cabos through the Concierge's eyes

Viceroy Los Cabos is located in San José del Cabo, Mexico. This 5★ hotel offers a unique experience by the ocean. It is set in an idyllic setting, surrounded by desert landscapes and fine sandy beaches. The contemporary design of the property attracts travelers seeking luxury and relaxation. Its prime location allows guests to explore the natural beauty of the region.

What sets this hotel apart is its modern architecture and soothing atmosphere. Viceroy Los Cabos is part of the Viceroy Hotels & Resorts brand, known for attentive service. The common areas and rooms are designed to provide comfort and elegance. Guests particularly appreciate the stunning ocean views and high-end facilities.

Before you go, note that the ambiance is perfect for couples and travelers seeking tranquility. The hotel is well-suited for romantic getaways or relaxing retreats. The best time to visit is between December and April, when the weather is pleasant.

_My tip from the Concierge: book an ocean view room to fully enjoy the landscapes at sunrise._

Why choose Viceroy Los Cabos?

Viceroy Los Cabos is an exceptional address in San José del Cabo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Oceanfront setting in San José del Cabo
  • Distinctive contemporary architecture
  • Between desert landscapes and a sandy beach
  • Ocean views across the property
  • Calm atmosphere in a design-led setting

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Outdoor pool
  • Fitness centre

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Oceanfront breakfast

    Beginning the day at Viceroy Los Cabos means embracing the light that defines San José del Cabo. An oceanfront breakfast sets the tone of the stay without haste, with sea air, open views and a strong sense of space. It is simple in appearance, yet highly revealing of the hotel’s overall spirit.

    Idéal en coupleIncluded in your stay
  • Sunrise from an ocean-view room

    Choosing an ocean-facing room turns the first hours of the day into a genuine experience. From the terrace or even from inside, guests can watch the light shift across the water in an almost meditative calm. For travellers sensitive to landscape and architecture, it is often one of the most lasting memories of the stay.

    Choix du ConciergeReservation required
  • Personalised wellbeing pause

    In such a soothing setting, it feels natural to create a tailored wellbeing interlude, combining rest, swimming, reading and, where desired, a treatment booked in advance. The appeal lies in its flexibility: each guest can shape a personal rhythm without a rigid programme, allowing architecture, water and light to contribute to relaxation.

    Esprit retraiteReservation required
  • Evening between design and sea horizon

    As the light fades, Viceroy Los Cabos reveals another side of its architecture. Lines become more graphic, reflections deepen and the ocean takes on a softer presence. Settling into the shared spaces or on a terrace to watch the day recede is one of the property’s most rewarding simple pleasures.

    Included in your stay
  • Gentle outing in San José del Cabo

    The stay gains depth when the retreat of the hotel is balanced with a gentle discovery of San José del Cabo. A well-planned outing offers a different atmosphere, more local and more urban, before returning to the calm of the shoreline. This alternation between openness and retreat suits the spirit of the property particularly well.

    À combiner avec le séjourReservation required
  • Romantic stay by the water

    With its calm atmosphere, contemporary architecture and ocean views, Viceroy Los Cabos naturally lends itself to travel for two. The experience is not built on overt gestures, but on a sequence of well-judged moments: waking by the sea, an unhurried lunch, time to rest and an evening shaped by coastal light.

    RomanceReservation required

Restaurants & bars

6 on-site dining venues.

  • Awacate Mexican Kitchen

    Restaurant

    Highlights

    • Mexican
    • street-style tacos at our newly opened Awacate Mexican Kitchen
    Practical information

    The concierge’s wordFor an easy dinner, head to Awacate Mexican Kitchen: its Mexican street-style tacos set the tone right away.

  • Casero Restaurant

    Restaurant

    Highlights

    • Mexican
    • hearty, healthy and entirely handcrafted
    Practical information

    The concierge’s wordFor a Mexican meal that’s hearty, healthy, and entirely handcrafted, book Casero Restaurant without hesitation.

  • Cielomar Rooftop

    Bar

    Highlights

    • expansive views of the Sea of Cortez complemented by bountiful food and beverage offerings
    Practical information

    The concierge’s wordFor a drink with a view, head to Cielomar Rooftop: the Sea of Cortez steals the show, with plenty to sip and snack on.

  • NIDO

    Restaurant

    Highlights

    • Japanese
    • Omakase dining experience with fresh seafood and Japanese dishes that defy the ordinary
    Practical information

    The concierge’s wordAt NIDO, slip into the omakase experience: ultra-fresh seafood and Japanese dishes that genuinely step outside the ordinary.

  • Nidito Beach + Poolside Bar

    Bar

    Highlights

    • Grab a lounger on the sand or gather around the beautiful elliptical-shaped pool
    Practical information

    The concierge’s wordSettle into a lounger on the sand or gather around the beautiful elliptical pool: that’s where Nidito is best enjoyed.

  • Otro Bar

    Bar

    Highlights

    • genuine Mexican coffee and classic Mexican cocktails await
    Practical information

    The concierge’s wordStop by Otro Bar for an authentic Mexican coffee or a classic Mexican cocktail, depending on the hour and your mood.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Any cancellation or modification made within 7 days prior to arrival.

Free cancellation up to 7 hours before arrival

Pets

Pets are welcome at no extra charge.

Pets Allowed. Pet Amenities Available, Pet Services Available, Additional Fee for Pets.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: P.º Mal. San José Lote 8, Zona Hotelera, 23405 San José del Cabo, B.C.S., Mexique

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,752 reviews

5/5Rachel Maras

This was our fourth stay at the Viceroy, and we’re always impressed by the exceptional service. This visit was especially meaningful as it was for our wedding. We hosted our welcome party at the Viceroy and the entire…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Playa OcampoTourist attraction

    342 m · 4 min walk

    Playa Ocampo, a tourist attraction just four minutes' walk away, provides a pleasant setting to relax by the water.

    Practical information

    The concierge’s wordA 4-minute walk away, Playa Ocampo offers an easy waterside break, ideal for catching your breath between moments of the day.

  • Public Beach AccessTourist attraction

    744 m · 9 min walk

    Public beach access a nine-minute walk away, providing a pleasant setting to enjoy the coastline.

    Practical information

    The concierge’s wordFor an easy seaside break, head to Public Beach Access, a 9-minute walk away, ideal for enjoying the coastline without a detour.

  • Las Torres BeachTourist attraction

    756 m · 9 min walk

    Las Torres Beach, a nine-minute walk away, provides a pleasant setting to relax and enjoy the sun.

    Practical information

    The concierge’s wordLas Torres Beach, a 9-minute walk away, is an easy break to unwind in the sun between plans in San José del Cabo.

  • Estero San JoséTourist attraction

    1.5 km · 17 min walk

    Estero San José, a tourist attraction 1.5 km away, is a wetland area rich in biodiversity.

    Practical information

    The concierge’s wordFor a nature break in San José del Cabo, head to Estero San José when you’re in the mood for a quiet moment in a biodiverse wetland.

  • Chocolate FactoryTourist attraction

    1.7 km · 20 min walk

    Chocolate factory 1.7 km away, providing insight into the chocolate-making process.

    Practical information

    The concierge’s wordFor a curious, indulgent break, head to Chocolate Factory to discover the stages of chocolate making, ideal for couples or families.

  • Misión San José del CaboChurch

    1.9 km · 3 min by car

    Religious building located 1947 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a calm break in San José del Cabo, this church offers a lovely glimpse of local architecture, ideal at the start or end of the day.

  • Plaza MijaresTourist attraction

    2.0 km · 3 min by car

    Plaza Mijares, a tourist attraction located 1964 meters away, is a popular gathering place featuring shops and restaurants.

    Practical information

    The concierge’s wordFor an easy break in San José del Cabo, head to Plaza Mijares: a lively square, ideal for wandering between shops and restaurants.

  • Art Walk San Jose Del CaboArt gallery

    2.0 km · 3 min by car

    Art gallery 1970 meters away, showcasing works by local and international artists.

    Practical information

    The concierge’s wordFor a cultural break in San José del Cabo, head to the Art Walk if you feel like discovering local and international artists.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Reserva Ecológica Municipal Esteró de San José del CaboPark

    1.1 km · 14 min walk

    Ecological park 1.1 km away, providing a natural space for walking and wildlife observation.

    Practical information

    The concierge’s wordFor a nature break in San José del Cabo, this ecological park is well suited to a quiet walk and some wildlife spotting.

  • Club Campestre San JoséPark

    1.6 km · 19 min walk

    Club Campestre San José, a golf course providing facilities for enthusiasts of the sport.

    Practical information

    The concierge’s wordIf you want an active break in San José del Cabo, this golf course suits enthusiasts looking for a green escape.

  • Marina at San Jose del CaboMarina

    2.9 km · 5 min by car

    Marina in San José del Cabo, a pleasure port providing services for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break in San José del Cabo, the marina works well for a stroll and soaking up the nautical activity.

  • Marina Puerto Los CabosMarina

    3.0 km · 5 min by car

    Puerto Los Cabos Marina, a marina providing services for water activities.

    Practical information

    The concierge’s wordFor an open-air break, head to Marina Puerto Los Cabos if you want to arrange a nautical activity without going far from San José del Cabo.

  • Hotel El GanzoMarina

    3.2 km · 6 min by car

    Marina located 3.2 km away, providing facilities for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, this marina works well if you want to watch the boats or consider a water activity.

  • Colinas Plus ParkPark

    3.7 km · 6 min by car

    Colinas Plus Park, a park featuring green spaces and facilities for outdoor activities.

    Practical information

    The concierge’s wordFor a green break in San José del Cabo, Colinas Plus Park is well suited for a stroll or some time outdoors.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    A private parking is available for free on site for guests, with valet service offered as needed.

  • What are the check-in and check-out times at Viceroy Los Cabos?

    Check-in is generally possible from mid-afternoon and check-out is in late morning. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may sometimes be granted depending on occupancy and may involve an additional charge. Contact the concierge to confirm the day's arrangements.

  • Does Viceroy Los Cabos offer late check-out and under what conditions?

    Late check-out is possible subject to availability and may incur additional fees. Contact the concierge to confirm the day's arrangements.

  • Is the reception at Viceroy Los Cabos open 24/7 for late arrivals?

    A 24-hour reception service is provided, allowing arrivals and departures at any time with staff assistance.

Location & Access

  • Where is Viceroy Los Cabos located in San José del Cabo?

    Viceroy Los Cabos is located at Paseo Malecón San José, Lote 8, in the Hotel Zone of San José del Cabo, Baja California Sur, Mexico.

  • How far is Viceroy Los Cabos from the centre of San José del Cabo?

    The property is located in the Hotel Zone of San José del Cabo, approximately 1.5 km from the city centre and Plaza Mijares.

  • What is the distance between the hotel and the airport?

    Viceroy Los Cabos is approximately 12 to 15 km from Los Cabos International Airport, which is about a 15 to 20-minute drive depending on traffic.

  • Are airport transfers offered?

    Transfers can be arranged through the hotel or private providers, in shared or private vehicles. Contact the concierge to confirm the day's arrangements.

  • Is Viceroy Los Cabos located by the sea and close to the beach?

    The resort is located on the beach, approximately 950 metres from Playa Las Palmas and in close proximity to the coast of San José del Cabo.

Rooms & Amenities

  • How many rooms does the Viceroy Los Cabos have?

    The Viceroy Los Cabos has approximately 186 rooms, suites, and residences, all designed in a contemporary style.

  • What amenities can be found in the rooms at the Viceroy Los Cabos?

    The rooms generally feature flat-screen TVs, air conditioning, minibars, private bathrooms, some with spa baths and sea or lagoon views.

  • Does the Viceroy Los Cabos offer suites with private pools or private basins?

    Suites with private pools or private basins are offered, as well as residences with multiple bedrooms.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available throughout the hotel, including in the rooms and common areas.

  • Are there family or connecting rooms at the Viceroy Los Cabos?

    Connecting rooms and family categories are available, subject to availability at the time of booking.

Included Services

  • Is the Viceroy Los Cabos an all-inclusive hotel?

    Most packages are room only or with breakfast; the Viceroy Los Cabos is not a traditional all-inclusive resort.

  • What does a night at the Viceroy Los Cabos generally include?

    The rate generally includes accommodation, access to pools, the beach, the fitness centre, and Wi-Fi. Meals, drinks, and certain wellness services are extra.

  • What are the average prices for accommodations at the Viceroy Los Cabos?

    Accommodation prices vary depending on the season, room category, and occupancy, with a high-end luxury positioning. Contact the concierge to confirm the current rates.

  • What services are included for all guests at the Viceroy Los Cabos?

    Daily housekeeping, access to pools, the beach, Wi-Fi, and the fitness centre are included services for guests.

  • What premium services distinguish the Viceroy Los Cabos from other hotels?

    Concierge service, 24-hour reception, and often valet service are available for guests.

Dining

  • What type of breakfast is offered?

    An à la carte breakfast or an international buffet is offered in the hotel's restaurants, with the option for room service.

  • How many restaurants and bars are available at Viceroy Los Cabos?

    The resort has several restaurants and bars, including contemporary Mexican and international cuisine, as well as options by the sea.

  • Is room service available for meals and drinks?

    Room service is available, allowing meals to be taken in the room or on the terrace, according to defined hours.

  • Does the dining offer at Viceroy Los Cabos cater to vegetarians or specific diets?

    Vegetarian options and those suitable for certain dietary requirements are generally offered by the resort's restaurants.

  • Are there bars or lounges to have a drink at Viceroy Los Cabos?

    Bars and lounges are present on site, some with ocean views, offering cocktails and premium drinks.

Spa & Wellness

  • Does Viceroy Los Cabos have a spa and wellness area?

    The resort features a spa with a wide menu of treatments, as well as a sauna and hot tubs accessible to guests.

  • Is there a fitness room or gym at Viceroy Los Cabos?

    A well-equipped gym is available, with modern cardio and weight training equipment for guests.

  • Does Viceroy Los Cabos offer yoga or fitness activities?

    Wellness activities such as yoga or outdoor sessions are sometimes organised, particularly on the beach or in outdoor spaces.

  • What types of treatments are available at the spa of Viceroy Los Cabos?

    Massages, facials, and body rituals are offered at the spa, by reservation and at an additional cost.

  • Is access to the spa included in the stay or charged additionally?

    Access to the spa and certain wet facilities may incur additional fees, independent of the treatments booked.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The Viceroy Los Cabos offers several outdoor pools, with at least five infinity pools and basins spread throughout the resort.

  • Can guests enjoy a private or arranged beach at the Viceroy Los Cabos?

    Guests can enjoy a beach with sun loungers, cabanas, and umbrellas, as well as beach activities.

  • What leisure and sports activities are offered from the Viceroy Los Cabos?

    Activities such as snorkeling, diving, horseback riding, hiking, and nearby golf are offered through local partners.

  • Is the Viceroy Los Cabos one of the most renowned luxury hotels in Los Cabos?

    The resort is often cited among the most notable luxury hotels in the Los Cabos area, featuring a unique contemporary design.

Family & Kids

  • Is the Viceroy Los Cabos an adults-only hotel?

    Some areas of the resort may be reserved for adults, but the hotel welcomes families and is not exclusively an 'adults only' establishment.

  • Does the hotel offer special facilities or activities for children?

    An outdoor play area for children and suitable pools are mentioned, with family activities possible.

  • Can a baby cot or an extra bed for a child be obtained at the Viceroy Los Cabos?

    Baby cots and sometimes extra beds can be provided upon request, depending on the room category and availability.

  • Is the Viceroy Los Cabos suitable for a family stay with children?

    Families are welcome, and some rooms or residences are suitable for family stays with multiple children.

Pets

  • Are pets allowed at Viceroy Los Cabos?

    Pets are generally not allowed in standard rooms, except possibly for small animals under specific conditions. Please contact the concierge to confirm the day's policies.

  • Is there a pet-sitting service or facilities for animals at the Viceroy Los Cabos?

    No kennel or pet-sitting service is mentioned within the resort.

  • Are additional fees charged if a pet is accepted?

    In the case of conditional acceptance, additional cleaning or stay fees may apply for pets.

  • Does the pet policy at Viceroy Los Cabos change according to seasons or room types?

    It is recommended to check in advance the conditions for pet acceptance, which may vary depending on the period and room type.

Accessibility

  • Is Viceroy Los Cabos accessible to people with reduced mobility?

    The establishment has elevators and step-free access to many common areas, facilitating movement for people with reduced mobility.

  • Are there specially adapted rooms for disabled guests?

    Some rooms are adapted, with specific features such as accessible showers and grab bars, subject to availability.

  • Are common areas such as restaurants and pools easily accessible?

    Ramps and adapted access are present in several areas, but it is advisable to specify your needs at the time of booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the rate chosen, with flexible options and others that are non-refundable. Please consult your booking conditions or contact the concierge to confirm the terms for the day.

  • What payment methods and guarantees are required by Viceroy Los Cabos?

    A credit card is usually required to guarantee the reservation, and a deposit may be requested upon arrival.

  • Do the displayed prices for Viceroy Los Cabos include taxes and fees?

    The displayed rates do not always include all taxes and service fees; these are specified at the time of booking or check-out.

  • Are there any occupancy taxes to pay?

    A local tax and service fees may apply to the stay, in accordance with the regulations of Baja California Sur. Please contact the concierge to confirm the terms for the day.

  • What are the general reviews from guests about Viceroy Los Cabos?

    Guests often mention a high level of service, spectacular design, and a peaceful atmosphere, which is reflected in the very good ratings on major review sites.

Sustainability

  • Does the Viceroy Los Cabos implement actions to limit its environmental impact?

    The resort applies practices to reduce energy and water consumption, as well as careful maintenance of the surrounding natural spaces, in line with its high-end positioning.

  • How does the design of the Viceroy Los Cabos contribute to the building's sustainability?

    The modernist architecture integrates water and natural light, optimising lighting and ventilation, which reduces certain energy needs.

  • Does the Viceroy Los Cabos take measures to preserve its coastal environment and the nearby estuary?

    The resort promotes sustainable materials and careful integration into the coastal landscape, with attention to the protection of the nearby estuary.

  • Which hotel group does the Viceroy Los Cabos belong to and what is its positioning?

    As a member of the Viceroy Hotels & Resorts collection, the Viceroy Los Cabos belongs to an international hotel group specialising in design luxury hospitality.

The Concierge answers — Viceroy Los Cabos

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to and from the airport for my stay at Viceroy Los Cabos?

    The concierge can organise private or SUV transfers between Los Cabos International Airport and Viceroy Los Cabos, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver or transfer to go golfing or visit Cabo San Lucas?

    The concierge can book transfers to the golf courses in Los Cabos, as well as drivers for the day to explore San José del Cabo and Cabo San Lucas. Contact the concierge to confirm the arrangements for the day.

  • For our evening outings from Viceroy Los Cabos, can you arrange taxis or a chauffeur service?

    The concierge can book taxis, private transfers, or cars with drivers for your evening outings and travel within the Hotel Zone of San José del Cabo. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car with delivery directly to Viceroy Los Cabos?

    The concierge can assist with car rental with delivery and pick-up directly at Viceroy Los Cabos, subject to the availability of local agencies. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a premium vehicle transfer from the airport to Viceroy Los Cabos?

    The concierge can offer premium or SUV transfers for private journeys between the hotel, the airport, and major sites in Los Cabos. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at the restaurants of Viceroy Los Cabos and the best restaurants in San José del Cabo?

    Reservations are made through the concierge, who can secure a table at the restaurants of Viceroy Los Cabos and the finest dining establishments in San José del Cabo.

  • Would it be possible to organise a private romantic dinner on the beach during our stay at Viceroy Los Cabos?

    The concierge can organise a private romantic dinner, either on the beach or in a secluded area of the hotel, with a personalised menu and tailored decoration.

  • Can you inform the restaurants at Viceroy Los Cabos of our allergies and dietary preferences before our arrival?

    Special requests are managed through the concierge, who can communicate your dietary restrictions to the hotel restaurants and suggest suitable menus.

  • For an evening in Cabo San Lucas, can you recommend and book a suitable luxury restaurant?

    The concierge can recommend and reserve luxury restaurants in Cabo San Lucas, taking into account your preferences and the type of cuisine desired.

  • How can we organise a group dinner or a partial privatisation of a restaurant at Viceroy Los Cabos?

    The concierge can manage group reservations and partial privatisations in the resort's restaurants, depending on the size of your group and availability.

Spa Bookings

  • Can you book spa treatments at the Viceroy Los Cabos in advance to avoid unavailability?

    Reservations are made through the concierge or the spa, which can block slots for massages, facials, and wellness rituals during your stay.

  • Is it possible to set up a multi-day spa and wellness programme during our stay?

    The concierge can create a personalised wellness programme combining massages, treatments, yoga, and fitness activities, depending on the length of your stay.

  • Can we book a couple's treatment room with a romantic ritual at the Viceroy Los Cabos spa?

    The concierge can arrange couple's treatments or private spa experiences, with romantic setups available upon request.

  • Can you advise us on the best times to enjoy the spa based on our outings and activities?

    The concierge can indicate the quietest times, reserve access to wet facilities, and assist in planning slots according to your excursions.

Excursions & Cultural Visits

  • Is it possible to organise a private guided tour of San José del Cabo from the Viceroy Los Cabos?

    The concierge can organise private tours of San José del Cabo, including the historic centre, art galleries, and recommendations for local spots.

  • Can you book a boat trip or a sunset cruise from the Viceroy Los Cabos?

    The concierge can book sea outings, sunset cruises, whale watching in season, and excursions to the Cabo San Lucas arch.

  • Can you organise a gourmet or wine tourism excursion around Los Cabos?

    The concierge can suggest vineyard or local ranch visits, as well as culinary experiences centred around contemporary Mexican cuisine.

  • For the Art Walk evenings in San José del Cabo, can you suggest an itinerary and arrange transportation?

    The concierge can coordinate artistic visits on the evenings of the Art Walks in San José del Cabo, with transport and gallery recommendations.

Special Occasions

  • Can you prepare a birthday surprise in the room at the Viceroy Los Cabos with decoration and cake?

    The concierge can organise birthdays with room decoration, a personalised cake, and a preferred table reservation at a resort restaurant.

  • Is it possible to organise a bespoke marriage proposal at the Viceroy Los Cabos?

    The concierge can assist in planning a romantic marriage proposal, on the beach, on a terrace, or during a private excursion, with discreet staging.

  • Can you help us organise a small wedding or a symbolic ceremony at Viceroy Los Cabos?

    The concierge can assist in organising intimate weddings or private celebrations, in coordination with the hotel's events team.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and arrange a personal shopper in Los Cabos?

    The concierge can recommend high-end boutiques, local artisans, and, subject to availability, offer a personal shopper service in the Los Cabos area.

  • Is it possible to have a hairdresser or makeup artist come to the room for a special occasion?

    The concierge can arrange for stylist, hairdresser, or makeup artist services in the room, depending on the availability of external partners.

Family Activities

  • Can you help us plan child-friendly activities and excursions from Viceroy Los Cabos?

    The concierge can suggest family-friendly activities, recommend the most suitable pools, and organise safe family excursions.

Personalized Experiences

  • Would it be possible to organise a professional photo shoot at Viceroy Los Cabos or on the nearby beach?

    The concierge can create tailored experiences, such as a professional photo shoot in the resort or on the beach, with a selected photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits