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5★ · Sanya

Capella Sanya

Chine, San Ya Shi, Ling Shui Li Zu Zi Zhi Xian, 海棠湾镇土福湾度假区 邮政编码: 572400, Sanya

4.54.5/524 reviews · Google rating
  • Tropical setting in Sanya
  • Easy access to the beaches
  • Close to local attractions
  • Refined, peaceful atmosphere

Hotel 5-star in Sanya, China, in the heart of Sanya, featuring 24-hour concierge, Flexible Capella Arrival and Private Sanya Itinerary.

Is Capella Sanya a five-star hotel in Sanya?

Yes. Capella Sanya is a five-star hotel in Sanya, set in a tropical environment.

It suits stays focused on calm, with convenient access to beaches and local attractions.

What is a stay at Capella Sanya like?

A stay here centres on a peaceful atmosphere, personalised service and an intentionally unhurried rhythm.

On site, you will find a spa, restaurant, bar, breakfast service and a 24-hour concierge.

Is Sanya worth visiting when staying at Capella Sanya?

Yes, especially if you want a beach stay with easy access to the shoreline and a few local outings.

Nearby, you can walk to 伊斯兰古墓群 in about 8 minutes for a cultural visit.

A word from the Concierge

Capella Sanya through the Concierge's eyes

Capella Sanya is located in Sanya, China, amidst a tropical environment. This 5★ hotel from Capella Hotels & Resorts offers a unique experience. The prime location allows easy access to beaches and local attractions. Visitors appreciate the natural setting and tranquility, perfect for relaxation.

What distinguishes this hotel is its refined atmosphere and personalized services. The common areas are elegantly decorated, creating a welcoming ambiance. Guests enjoy attentive service, enhancing the overall experience. Capella Sanya is ideal for those seeking a relaxing stay away from daily hustle.

Before you go, know that this hotel suits both couples and families. The peaceful atmosphere encourages rest, while facilities cater to everyone's needs. The best time to visit Sanya is from November to April, when the weather is pleasant. Be sure to book in advance to secure your stay.

_My tip from the Concierge: take advantage of the outdoor activities offered by the hotel to explore the natural beauty of Sanya._

Why choose Capella Sanya?

Capella Sanya is an exceptional address in Sanya, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Tropical setting in Sanya
  • Easy access to the beaches
  • Close to local attractions
  • Refined, peaceful atmosphere
  • Personalised service

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Tropical-paced breakfast

    Beginning the day at Capella Sanya means embracing an intentionally unhurried moment shaped by morning light and the hotel’s peaceful atmosphere. This experience is about comfort, reclaimed time and the pleasure of an easy start before the beach or an outing in Sanya. It suits both couples and families wishing to set a relaxed holiday rhythm from the outset.

    IncontournableIncluded in your stay
  • A day between beach and retreat

    One of the stay’s defining pleasures lies in the easy alternation between beach access and the calm of the hotel. Guests may spend the morning by the sea, return to rest during the hottest hours, then head out again in the softer late-afternoon light. It is a simple yet highly satisfying way to experience Sanya without ever overloading the day.

    SignatureIncluded in your stay
  • Personalised wellness interlude

    In a hotel where personalised attention is central to the experience, wellness naturally takes on a tailored form. This experience is about shaping a restorative pause around rest, calm and disconnection, according to your own rhythm. It is especially suited to recovering after a long journey or creating a quieter midpoint within a beach stay.

    Sur mesureReservation required
  • Concierge-led discovery of Sanya

    With the concierge available around the clock, guests can shape a more precise stay, whether that means choosing the right beach for the day, planning an outing to a local attraction or simply refining timings. This experience highlights one of travel’s truest luxuries: saving time, avoiding uncertainty and enjoying a programme aligned with personal priorities.

    Reservation required
  • Twilight return to your room

    After a day shaped by tropical warmth, the shoreline and local discovery, returning to a room prepared for the evening is one of the quiet pleasures of a great hotel. Turndown service gives this moment a particular quality: a return to calm, a space reset and a gentle transition from the outside world into night. Discreet, yet often memorable.

    Luxe discretIncluded in your stay
  • A serene family stay

    Capella Sanya also lends itself well to family holidays thanks to its peaceful atmosphere and continuous service. This experience is built around ease: 24-hour reception, practical assistance, daily housekeeping and a restful setting help simplify logistics while preserving genuine downtime. It is a strong option for families seeking more than a standard beach resort.

    Included in your stay

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 19 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Cancellation

We recommend to subscribe the coverage 'Hotel Cancellation Plus', which covers all expenses in case of cancellation of the reservation before the vacation period.

Free cancellation up to 24 hours before arrival

Pets

Pets are not allowed.

No pets allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Chine, San Ya Shi, Ling Shui Li Zu Zi Zhi Xian, 海棠湾镇土福湾度假区 邮政编码: 572400

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 24 reviews

5/5Patrick Krüger

We had a wonderful stay overall. The suite felt incredibly homey and spacious, with a very comfortable layout that made it easy to truly relax. The level of comfort throughout the hotel is excellent, and the garden…

5/5Beijun Luo

Lydia provided me with an incredible experience. I highly recommend this hotel — leaps and bounds above anything else in Hainan — nightly dessert delivery, lots of fitness and wellness activities including tennis and…

5/5Amelia Farebrother

A Truly Unforgettable Stay at Capella Sanya From the moment we arrived at Capella Sanya, we were immersed in luxury. The resort is absolutely stunning – from its expansive white sand beach to the elegant, palm-fringed…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • 伊斯兰古墓群Tourist attraction

    675 m · 8 min walk

    Tourist attraction an eight-minute walk away, providing insight into the local history and culture.

    Practical information

    The concierge’s wordAn 8-minute walk away, 伊斯兰古墓群 offers a calm break to discover a side of Sanya’s history and local culture.

  • 椰田黎苗风情村Tourist attraction

    1.7 km · 20 min walk

    Tourist attraction 1.6 km away, providing insight into local culture and traditions.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this tourist site offers a lovely glimpse into local traditions and culture in Sanya.

  • 南田温泉Tourist attraction

    4.5 km · 8 min by car

    Tourist attraction located 4,477 meters away, featuring thermal and relaxation facilities.

    Practical information

    The concierge’s wordFor a relaxing break, head to 南田温泉: its thermal and wellness facilities make a soothing pause after a day in Sanya.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Country Garden Coral Gongdian Qingshuiwan Central ParkPark

    4.4 km · 8 min by car

    Park providing a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Sanya, this park suits a calm moment or a bit of outdoor activity, ideally earlier or later in the day.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Is Capella a luxury hotel?

    Capella Sanya is a luxury 5-star resort from the Capella Hotels & Resorts collection, located by the seaside on Tufu Bay in Sanya, Hainan Island, China.

  • Where is Sanya Bay?

    Sanya Bay is a coastal bay located to the southwest of the city of Sanya, distinct from Tufu Bay where Capella Sanya is located, both on Hainan Island in the South China Sea.

  • What is Sanya, China known for?

    Sanya is mainly known for its tropical beaches, mild climate, luxury resorts, and coastal scenery, earning it the nickname 'Hawaii of China'.

  • What does the name Sanya mean?

    The name Sanya refers to the city located at the southern tip of Hainan Island, with its name related to the three rivers in the area, often translated as 'three crescents' or 'three rivers' in Chinese toponymy.

  • Where exactly is Capella Sanya located in Sanya, China?

    Capella Sanya is situated at Tufu Bay, in the Haitang area, east of the city of Sanya, on the southern coast of Hainan Island in China.

  • Is Capella Sanya located directly on the beach?

    The resort is beachfront, with direct access to the sand and views of the South China Sea, in a tranquil setting away from the bustling downtown.

  • On which island is Capella Sanya located?

    Capella Sanya is located on the tropical island of Hainan, off the southern coast of mainland China, accessible via Sanya International Airport.

  • What is the distance between the hotel and the airport?

    Sanya Phoenix International Airport is located several dozen kilometres from Tufu Bay; the travel time by car depends on traffic and the type of transport chosen.

Rooms & Amenities

  • How many rooms does Capella Sanya have?

    The resort has approximately 190 rooms, suites, and villas, all facing the gardens or the South China Sea, with high-end contemporary design.

  • What do the rooms and villas at Capella Sanya look like?

    The rooms, suites, and villas are contemporary, spacious, and air-conditioned, with views of the gardens or the sea, some featuring private pools or large balconies or terraces.

  • Do the rooms at Capella Sanya have a private balcony or terrace?

    All rooms and suites are equipped with a private balcony or terrace, while the villas offer larger outdoor spaces, often with a pool or garden.

  • What amenities are found in the rooms and suites at Capella Sanya?

    Room amenities generally include air conditioning, luxurious bathroom, high-quality bedding, seating area, and modern technologies; some accommodations feature a private pool.

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Wi-Fi is available throughout the establishment, generally included for guests, covering rooms, villas, and common areas.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has parking for motorised guests; access, reservation procedures, and any potential fees should be confirmed with the concierge or reception.

  • Are transfers to the airport offered?

    Transfers to the airport are available upon request through the hotel; options generally include private car or organised service, to be booked in advance with the concierge.

  • What are the check-in and check-out times at Capella Sanya?

    The standard check-in and check-out times are set by the hotel and may vary by season; early check-in is subject to availability.

  • Can I check in early?

    Early check-in is possible subject to availability of rooms or villas upon arrival; an additional charge may apply depending on the time and the category booked.

  • Does Capella Sanya offer 24-hour reception for late arrivals?

    The reception provides a 24-hour service for late arrivals; it is recommended to communicate your estimated arrival time at the time of booking or before your stay.

Dining

  • What restaurants and bars are available at Capella Sanya?

    The resort has one or more restaurants offering local and international cuisine, as well as a lounge bar and a tea room; all-day dining options are available.

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet or à la carte, with international and Asian options; some offers include breakfast in the rate.

  • Does Capella Sanya offer children's menus or options for specific diets?

    The resort offers dining options suitable for children and can generally accommodate special diets or allergies, to be communicated in advance to the hotel staff.

Activities & Leisure

  • Does the hotel have a pool?

    The resort has several outdoor pools, including a large main pool and smaller pools in the gardens, with some villas also offering a private pool.

  • Does the hotel offer direct access to the beach and water activities?

    The hotel provides direct access to the beach, with sun loungers and seaside facilities; non-motorised water activities may be offered depending on conditions and the season.

  • What leisure activities can I do without leaving Capella Sanya?

    Leisure activities are offered on-site or nearby, including swimming, beach, garden walks, and experiences organised by the hotel; the programme may vary by season.

Spa & Wellness

  • Does Capella Sanya have a spa and wellness services?

    A full-service spa is available on-site, offering massages, body treatments, wellness rituals, and relaxation facilities; access and treatments can be booked through the spa or concierge.

  • Is there a gym or fitness centre at Capella Sanya?

    A well-equipped gym is available, often open 24 hours a day, allowing guests to work out freely; some fitness equipment may be offered outdoors.

  • What relaxation facilities are available outside the spa at Capella Sanya?

    The resort offers various relaxation spaces, landscaped gardens, and quiet areas to unwind, complementing the spa services and pools.

Family & Kids

  • Does the hotel offer a kids club or supervised activities for children?

    A kids club or dedicated activities may be offered, depending on the season, to entertain the younger guests; details should be checked with the hotel prior to the stay.

  • Does Capella Sanya provide baby cots or extra bedding for children?

    Baby cots and possibly extra beds are available upon request in many rooms and villas, subject to availability and the accommodation's capacity.

  • Is Capella Sanya suitable for a family stay with children?

    The resort is suitable for family stays, with spacious accommodations, pools, and a beach; some villas are particularly suited for families seeking more privacy.

Pets

  • Are pets allowed at Capella Sanya?

    Are pets allowed at Capella Sanya? The pet policy is not clearly stated on major platforms; written confirmation from the hotel is essential before travelling with a pet.

  • Are there any specific restrictions for bringing a pet to Capella Sanya?

    For any stay with a pet, it is recommended to contact the hotel directly to know the acceptance conditions, possible fees, and permitted room categories.

Accessibility

  • Is Capella Sanya accessible to people with reduced mobility?

    The hotel has spacious rooms and elevators; for specific accessibility needs (reduced mobility, wheelchair), the availability of suitable equipment must be confirmed with the reservation.

  • Can I request a room close to the elevators for accessibility reasons?

    Ground floor rooms or those close to the elevators can be allocated upon request, subject to availability, to facilitate access for individuals with mobility difficulties.

  • What specific facilities does the hotel offer for wheelchair users?

    Facilities such as ramps, accessible showers, or other adaptations for disabilities must be confirmed directly with the hotel before final booking.

Included Services

  • What services are included in the room rate at Capella Sanya?

    Stays generally include access to pools, the beach, the gym, and some basic services; other amenities such as spa or excursions are charged separately.

  • What hotel services are offered (concierge, room service, housekeeping)?

    Room service, concierge, and daily housekeeping are offered; some guests may benefit from additional perks through luxury partner programmes.

Billing & Policies

  • Are there any tourist taxes to pay?

    Taxes and service charges may be added to the room rate according to local regulations and the booking platform used; details appear on the booking confirmation.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate type and the booking channel; some offers are flexible, while others are non-refundable, with specific deadlines indicated at the time of booking.

  • What payment methods are accepted at Capella Sanya?

    Accepted payment methods generally include major international credit cards and some local payment methods; it is advisable to check the options at the time of booking.

  • Why is Capella Sanya considered an expensive hotel compared to other hotels in Sanya?

    The rates reflect the ultra-luxury positioning of the resort, its beachfront location, the quality of the facilities, personalised service, and the large sizes of the rooms and villas.

Sustainability

  • Does Capella Sanya implement actions to protect its natural seaside environment?

    The hotel promotes integration with the local nature, landscaped gardens, and architecture inspired by maritime culture, with a focus on preserving the immediate environment.

  • Does the hotel have a sustainability or ecotourism policy?

    Sustainability practices, such as reducing single-use plastics or managing water resources responsibly, may be implemented; specific details should be confirmed directly with the hotel.

  • Are guests encouraged to adopt eco-friendly practices during their stay at Capella Sanya?

    Guests may be invited to participate in responsible actions, such as reduced linen changes or waste sorting, depending on the environmental policy in place during their stay.

The Concierge answers — Capella Sanya

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Sanya airport and Capella Sanya with personalised welcome?

    The concierge can organise private transfers by car or limousine to and from Sanya International Airport, with personalised welcome and billing to the room upon request.

  • Is it possible to book a private driver to explore Sanya and the surrounding areas from the hotel?

    The concierge can book a private driver for a full day or half day to discover Sanya, with a customised itinerary and schedules tailored to your programme.

  • Can you arrange a transfer between Capella Sanya and another hotel in Sanya or Haitang Bay?

    Transfers by premium car or minivan can be organised to reach other resorts or hotels in Sanya, with schedules coordinated to your check-in and check-out times.

  • How can the concierge assist me in organising my transport between the hotel and downtown Sanya?

    It is recommended to ask the concierge for the best transport options to reach downtown Sanya, including taxi, chauffeur-driven car, or local ride-hailing services.

  • Can you arrange an airport transfer with a child car seat for our arrival at Capella Sanya?

    The concierge can book transfers with a child seat suitable for the age, in a private car or van, for airport-hotel journeys or local excursions.

Restaurant Reservations

  • Can the concierge reserve a table at the fine dining restaurants of Capella Sanya and in the city?

    Reservations are made through the concierge, who can secure tables at the hotel's restaurants and recommend partner fine dining establishments in Sanya.

  • Is it possible to organise a private romantic dinner on the beach or in a secluded area of the resort?

    The concierge can arrange a private dinner on the beach or in a dedicated space of the hotel, with a personalised menu, decoration, and optional photographer service.

  • How can dietary allergies or special diets be communicated in advance for meals at the hotel?

    Dietary preferences and restrictions can be communicated to the concierge, who coordinates with the culinary teams to adapt the menus of the restaurants and breakfast.

  • Can you recommend and book a renowned seafood restaurant in Sanya with transport included?

    The concierge can recommend reputable seafood restaurants in Sanya and ensure reservations, including round-trip transport if necessary.

Spa Bookings

  • How can I book a massage or signature treatment at the Capella Sanya spa before my arrival?

    Reservations for treatments are made through the concierge or the spa, which advises on the quietest time slots and appropriate therapists according to your needs.

  • Is it possible to plan a couple's spa ritual with a special setup for a wedding anniversary?

    The concierge can organise a couple's spa ritual with a private room, romantic setup, and possibly include items such as champagne or fresh fruits.

  • Can the concierge help me choose the quietest times to enjoy the spa and treatments?

    It is recommended to contact the concierge to check the availability of treatments during peak hours and adjust your other activities accordingly.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the main tourist sites in Sanya departing from the hotel?

    The concierge can arrange private excursions to the main sites of Sanya, with an English-speaking or Chinese-speaking guide and transport included.

  • Is it possible to book a cultural excursion focused on discovering the local culture of Hainan?

    Themed tours can be customised, for example, around the culture of Hainan Island, local temples, or traditional markets, with a specialised guide.

  • Can the concierge organise a scenic tour including Sanya Bay and the most beautiful views of the region?

    The concierge can combine a discovery of Sanya Bay, scenic viewpoints, and nearby beaches into a personalised itinerary for half a day or a full day.

Special Occasions

  • Can you organise a special room decoration for a marriage proposal at Capella Sanya?

    The concierge can prepare a romantic room decoration, with flowers, petals, champagne, or cake, for an anniversary or a marriage proposal.

  • Is it possible to organise a private birthday party in one of the hotel spaces?

    Birthday celebrations can be customised with a signature cake, music, photographer, and possibly the privatisation of a restaurant or beach space.

  • Can the concierge prepare a special programme for a honeymoon or romantic stay?

    The concierge can coordinate with the hotel teams to create a tailored programme for a honeymoon stay, including dinners, spa, and exclusive activities.

Shopping & Luxury Services

  • Can you guide me to the best shopping addresses and high-end shopping centres in Sanya?

    The concierge can recommend luxury boutiques, high-end shopping centres, and arrange a driver for a shopping session in Sanya.

  • Is it possible to have a personal shopper for a half-day shopping in Sanya?

    A personal shopper service or shopping companion can be arranged subject to availability, with advice on local and international brands.

  • Can the concierge recommend high-end local product shops and arrange delivery to the hotel?

    The concierge can assist in finding specialised shops for quality local products, such as teas, pearls, or high-end souvenirs from Hainan.

Family Activities

  • Can you help me plan activities suitable for young children during our stay at Capella Sanya?

    The concierge can suggest a family activity programme tailored to the children's ages, including beach, pool, and potential fun workshops on-site or nearby.

  • Can the concierge organise a family half-day excursion suitable for children?

    It is possible for the concierge to arrange family outings, such as visits to parks, seaside walks, or easy short excursions around Sanya.

Personalized Experiences

  • Is it possible to design a customised experience including a cooking class, a photo session, and a discovery of Tufu Bay?

    The concierge can create bespoke experiences, such as a cooking class, a private photo session at the resort, or a sunrise visit, according to your preferences.

  • Can the concierge develop a complete two-day programme to make the most of Capella Sanya?

    A personalised itinerary can be crafted by the concierge to optimise a short stay, combining beach, spa, gastronomy, and exploration of Sanya.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits