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5★ · Lord Howe Island

Capella Lodge

Lagoon Rd, Lord Howe Island NSW 2898, Australie, Lord Howe Island

4.74.7/552 reviews · Google rating
  • On Lord Howe Island
  • Easy access to the beaches
  • Close to walking trails
  • Intimate, relaxing atmosphere

Hotel 5-star in Lord Howe Island, Australia, in the heart of Lord Howe Island, featuring personalised service, beach access and hiking trails.

How much does a night at Capella Lodge on Lord Howe Island cost?

Rates vary depending on the travel period and the suite category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge for an estimate.

Is Capella Lodge on Lord Howe Island all-inclusive?

The property has a restaurant, a bar and breakfast service.

What is included depends on the booking selected, so it is worth confirming the package details before arrival.

What can you easily do near Capella Lodge on Lord Howe Island?

The lodge offers easy access to the island’s beaches and walking trails.

Nearby, Muttonbird Point Lookout is good for wide views, and the Lord Howe Island Museum suits a cultural stop.

A word from the Concierge

Capella Lodge through the Concierge's eyes

Capella Lodge is located on Lord Howe Island, Australia. This five-star hotel offers an idyllic setting, surrounded by preserved nature. The location allows easy access to beaches and hiking trails. Guests appreciate the intimate and relaxing atmosphere, ideal for rejuvenation.

What sets Capella Lodge apart is its commitment to personalized service and warm ambiance. Guests receive special attention, making their stay memorable. The hotel harmoniously integrates into the natural landscape, providing an authentic and immersive experience. The facilities are designed to promote well-being and relaxation.

Before visiting Capella Lodge, know that the hotel is perfect for couples and travelers seeking tranquility. It is advisable to visit during the dry season, from May to November, to enjoy the best weather conditions. Be sure to book your activities in advance to maximize your experience.

_My tip from the Concierge: take guided hikes to discover the unique flora and fauna of the island._

Why choose Capella Lodge?

Capella Lodge is an exceptional address in Lord Howe Island, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On Lord Howe Island
  • Easy access to the beaches
  • Close to walking trails
  • Intimate, relaxing atmosphere
  • Personalised service
  • Set within unspoilt nature

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 18:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Small pets allowed, Large pets allowed

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Lagoon Rd, Lord Howe Island NSW 2898, Australie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 52 reviews

5/5David Wallace

Thank you Bridie, Ryan and the entire Capella Lodge Team for providing us with such an amazing experience on LHI. You are an extraordinary team of people, from the chefs, wait staff, housekeeping and the maintenance…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Muttonbird Point LookoutTourist attraction

    1.5 km · 19 min walk

    Lookout point 1.5 km away, providing a panoramic view of the island and its surrounding landscapes.

    Practical information

    The concierge’s wordFor a wide-angle break on Lord Howe Island, head to Muttonbird Point Lookout when you feel like taking in the island’s landscapes.

  • Blackburn IslandTourist attraction

    2.3 km · 4 min by car

    Blackburn Island, a tourist attraction accessible by boat, features preserved natural landscapes.

    Practical information

    The concierge’s wordFor a nature break, head to Blackburn Island: this boat-accessible spot offers preserved landscapes, ideal if you're after a peaceful moment.

  • Saint Agnes’ Catholic ChurchChurch

    2.6 km · 4 min by car

    Religious building located 2,583 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, Saint Agnes’ Catholic Church offers a lovely glimpse of local architecture, ideal if you enjoy discovering a place’s character.

  • Christ Church Anglican Church, Lord Howe IslandChurch

    2.6 km · 4 min by car

    Religious building located 2606 meters away, providing insight into Anglican architecture on Lord Howe Island.

    Practical information

    The concierge’s wordFor a peaceful interlude, Christ Church Anglican Church offers a glimpse of Lord Howe Island’s Anglican architecture, ideal during a curious stroll.

  • Lord Howe Island MuseumMuseum

    2.6 km · 5 min by car

    Museum on Lord Howe Island, showcasing the island's history and culture.

    Practical information

    The concierge’s wordFor a quiet break, Lord Howe Island Museum offers helpful context on the island’s history and culture.

  • Lord Howe Island Seventh-day Adventist ChurchChurch

    2.7 km · 5 min by car

    Religious building located 2,652 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordFor a quiet pause, this church offers a setting suited to prayer and meditation, ideal if you're looking for a reflective moment on Lord Howe Island.

  • Lagoon BeachTourist attraction

    2.9 km · 5 min by car

    Lagoon Beach, a tourist site known for its natural scenery and outdoor activities.

    Practical information

    The concierge’s wordFor a nature break, head to Lagoon Beach when you’re in the mood for soothing scenery and an easy moment outdoors.

  • Stevens ReserveTourist attraction

    3.1 km · 5 min by car

    Stevens Reserve, a nature preserve, ideal for walks and wildlife observation.

    Practical information

    The concierge’s wordFor a nature break, head to Stevens Reserve for a peaceful walk and a good moment for wildlife spotting.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Erscott's HolePark

    1.2 km · 15 min walk

    Erscott's Hole, a natural park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break, Erscott's Hole is well suited to a quiet stroll along its paths, ideal if you feel like stretching your legs.

  • CometsGarden

    1.7 km · 3 min by car

    Garden located 1,725 meters away, providing a natural space to relax and enjoy the local flora.

    Practical information

    The concierge’s wordFor a green escape, Comets offers a peaceful setting to unwind and enjoy the local flora, ideal during the day.

  • LHI Permanent Park PreservePark

    1.9 km · 3 min by car

    Park to explore, featuring trails and natural spaces for outdoor enthusiasts.

    Practical information

    The concierge’s wordFor a nature break on Lord Howe Island, this park is well suited to a walk on the trails, especially if you enjoy the outdoors.

  • Middle Beach CommonPark

    2.2 km · 4 min by car

    Middle Beach Common, a nature preserve providing a peaceful setting for walking and enjoying the outdoors.

    Practical information

    The concierge’s wordFor a calm break, head to Middle Beach Common: a peaceful setting for an easy walk and a moment in nature.

  • War MemorialPark

    2.4 km · 4 min by car

    Park located 2428 meters away, providing a space for relaxation and walking.

    Practical information

    The concierge’s wordFor a quiet break, War Memorial is well suited to a stroll or a relaxing moment outdoors.

  • Thompson Memorial ParkPark

    3.2 km · 6 min by car

    Park located 3214 meters away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a nature break away from the hotel’s pace, Thompson Memorial Park is well suited to a quiet stroll or a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the usual check-in and check-out times at Capella Lodge?

    Standard check-in begins around 2:00 PM and check-out is around 10:30 AM, according to available information.

  • Can I check in early?

    Can I check in early? Please contact the concierge to confirm the arrangements for the day.

  • How far in advance should I book Capella Lodge to ensure I have a room?

    Stays are generally booked in advance and availability is limited due to only nine suites. Please contact the concierge to confirm the arrangements for the day.

  • Is Capella Lodge worth the price for a stay on Lord Howe Island?

    Capella Lodge is considered one of the most premium accommodations on Lord Howe Island, with highly personalised service and an almost all-inclusive offering.

  • What time of day is it recommended to arrive at Capella Lodge?

    It is recommended to plan for a midday arrival to enjoy the transfer and the first evening with sunset.

Location & Access

  • Where exactly is Capella Lodge located on Lord Howe Island?

    Lord Howe Island is located off the coast of New South Wales, in the South Pacific Ocean, northeast of Sydney.

  • How long is the flight to Lord Howe Island from Sydney?

    Flights to Lord Howe Island from Sydney take about 2 hours by plane, depending on the airlines.

  • Is Capella Lodge well located in relation to the lagoon and mountains of Lord Howe Island?

    Capella Lodge is situated on the southern part of Lord Howe Island, on Lagoon Road, with views of the lagoon and surrounding mountains.

  • What is the distance between the hotel and the airport?

    What is the distance between the hotel and the airport? Capella Lodge is a short drive from Lord Howe Island Airport, with transfers organised by the lodge.

  • Why is a stay on Lord Howe Island generally more expensive than elsewhere?

    Lord Howe Island is an isolated destination with limited accommodation capacity, which contributes to higher transport and accommodation costs.

Rooms & Amenities

  • What amenities can be found in the suites at Capella Lodge?

    The suites offer king-size beds, bathrooms with spacious bathtubs or showers, premium linen, bathrobes, and daily housekeeping service.

  • How many rooms or suites are available at Capella Lodge?

    Capella Lodge offers only nine suites and pavilions, each with a terrace or deck facing the ocean.

  • Do some suites at Capella Lodge have a jacuzzi or private pool?

    Some villas have a hot tub or small private pool, depending on the category booked.

  • What is the style and decor of the rooms at Capella Lodge?

    Capella Lodge is described as a contemporary Australian beach house, combining elegance with a relaxed atmosphere.

  • Do the rooms at Capella Lodge have a specific audio or multimedia system?

    The suites are equipped with Bose audio systems for in-room music.

  • Does the hotel have parking?

    Does the hotel have parking? Please contact the concierge to confirm the details for the day.

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Please contact the concierge to confirm the details for the day.

Included Services

  • Does Capella Lodge operate on an all-inclusive or half-board basis?

    Rates generally include breakfast, dinner, alcoholic and non-alcoholic drinks at the bar, sunset canapés, and the in-room mini-bar, excluding lunch.

  • What services or amenities are included in the room rate at Capella Lodge?

    Adult bicycles and snorkeling equipment are provided free of charge to explore the island and the reef.

  • Are drinks and cocktails included in the rates at Capella Lodge?

    Stays include alcoholic and non-alcoholic drinks at the bar, except for certain premium wines and spirits.

  • Is Capella Lodge a fully all-inclusive hotel?

    Capella Lodge is not fully all-inclusive; lunch and certain experiences remain at an additional cost.

  • Is Capella Lodge one of the best Lord Howe Island resorts?

    Capella Lodge is often presented as the best accommodation on Lord Howe Island due to its high-end offerings and attentive service.

Dining

  • What type of breakfast is offered?

    The breakfast includes a buffet of cereals, fruits, cold cuts, breads, and hot à la carte dishes such as eggs and more creative options.

  • How is dinner at Capella Lodge?

    Dinner is served as a multi-course menu, with a changing menu each day and a selection of modern classics.

  • Is a sunset aperitif offered to guests of Capella Lodge?

    The lodge offers aperitifs and canapés at sunset, usually included in the accommodation rate.

  • What are the reviews like regarding the quality of the cuisine and restaurant at Capella Lodge?

    The restaurant at Capella Lodge serves high-end cuisine, often regarded as one of the best dining options on Lord Howe Island.

  • Does Capella Lodge organise tasting menus or special gourmet evenings?

    There is a tasting evening with a seven-course menu organised approximately once a week.

Spa & Wellness

  • Does Capella Lodge have a spa and what types of treatments are offered?

    Capella Lodge features a spa offering wellness treatments using Australian products from the LI’TYA brand.

  • Can I book massages or treatments at the hotel spa in advance?

    Massages, body and facial treatments are available at Capella Spa, subject to availability and the duration of stay.

  • Does the wellness area at Capella Lodge allow for relaxation after excursions?

    The spa aims for a relaxing experience with views of nature and easily combines with the island's outdoor activities.

  • Is Capella Lodge suitable for a spa and relaxation-oriented stay on Lord Howe Island?

    The wellness facilities are designed for guests seeking a discreet and relaxing luxury stay in a preserved natural setting.

  • Does the hotel have a pool?

    Capella Lodge has an outdoor infinity pool with ocean views.

Activities & Leisure

  • What activities are accessible from Capella Lodge on Lord Howe Island?

    Guests can enjoy hiking, cycling, snorkelling in the lagoon, nature observation, and relaxing on nearby beaches.

  • Does the lodge provide bicycles or sports equipment for guests?

    Adult bicycles are provided to explore the island at your own pace, at no additional cost.

  • Are there any special sunset experiences offered by Capella Lodge?

    The lodge organises sunset drinks, often on the terrace with sea views, considered a highlight of the stay.

  • What are the general reviews from guests about Capella Lodge Lord Howe Island?

    Capella Lodge is ideal for nature and luxury stays, with few rooms and an intimate atmosphere, often praised in reviews.

Family & Kids

  • Is Capella Lodge suitable for families and is there an age limit for children?

    Capella Lodge welcomes children from the age of 10, with younger children generally not admitted.

  • Are there activities or a kids club for children at Capella Lodge?

    The lodge does not offer a structured kids club, but the natural environment provides family activities for those over 10.

  • Which categories of suites are best suited for a family stay at Capella Lodge?

    The suites may be suitable for families with teenagers, depending on the chosen configuration. Contact the concierge to confirm the arrangements for the day.

  • Is Capella Lodge more suitable for couples than for families with young children?

    Capella Lodge is particularly recommended for couples and adult travellers seeking tranquility.

Pets

  • Are pets allowed at Capella Lodge?

    Pets are not permitted within Capella Lodge.

  • Can I bring my dog or another pet to Capella Lodge?

    Dogs and other animals are not accommodated under the lodge's policy, except for potential special cases regulated by the island.

  • Are there any specific restrictions for animals on Lord Howe Island in general?

    As Lord Howe Island is a nature reserve, the rules for importing animals are strict and significantly limit their presence.

  • Does Capella Lodge accept guide dogs or assistance animals?

    No detailed public information mentions specific arrangements for assistance animals. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Capella Lodge suitable for people with walking difficulties?

    The lodge has only nine suites on a compact site, which may facilitate some internal movements, but the surroundings are hilly.

  • Does the hotel have specially adapted rooms for disabled guests?

    No specific description of accessible facilities is available. Please contact the concierge to confirm the arrangements for the day.

  • Are the surroundings of Capella Lodge easily accessible by wheelchair?

    The paths around the lodge and the island may be sloped and natural, which can limit access for wheelchairs on certain routes.

  • Can the team at Capella Lodge assist people with reduced mobility during their stay?

    The staff is reputed to be very attentive and can help tailor the stay according to the specific needs of guests.

Billing & Policies

  • Are transfers to the airport offered?

    Capella Lodge offers complimentary transfers between Lord Howe Island Airport and the lodge.

  • How much does a night at Capella Lodge cost and how are the rates structured?

    Stays are often priced per night per person on a package that includes most meals and drinks. Please contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    Please contact the concierge to confirm the arrangements for the day.

  • Are there any accommodation taxes to pay?

    Are there any accommodation taxes to pay? Please contact the concierge to confirm the details for the day.

Sustainability

  • As Lord Howe Island is a UNESCO site, does Capella Lodge have a specific environmental policy?

    Lord Howe Island is a UNESCO World Heritage site, which entails strict management of the environment and accommodation capacities.

  • Does the small size of Capella Lodge help limit the impact on Lord Howe Island?

    The limited number of suites and the small size of the lodge contribute to a reduced tourist footprint on the island.

  • Does Capella Lodge offer activities that raise guests' awareness of local environmental protection?

    The lodge promotes a connection with nature and respect for the surrounding marine and forest environment.

  • Is the mode of transport encouraged by Capella Lodge on the island gentle and environmentally friendly?

    Stays encourage exploring the island on foot or by bicycle, which reduces the use of motor vehicles for guests.

  • Is Capella Lodge representative of high-end sustainable tourism on Lord Howe Island accommodation?

    Capella Lodge is part of a high-end accommodation offering on Lord Howe Island, aiming for quality rather than tourist volume.

The Concierge answers — Capella Lodge

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you help me book flights to Lord Howe Island from Sydney or Brisbane?

    The concierge can arrange your flights from Sydney or Brisbane to Lord Howe Island with the airlines serving the island. Contact the concierge to confirm the details for the day.

  • Is it possible to schedule my transfer in advance between Lord Howe Island Airport and Capella Lodge?

    The concierge can plan your airport-lodge transfers, which are provided by Capella Lodge on Lord Howe Island. Contact the concierge to confirm the details for the day.

  • What flight times and season do you recommend for travelling to Capella Lodge on Lord Howe Island?

    The concierge can advise on optimal flight times and periods for travelling to Lord Howe Island based on the seasons and conditions. Contact the concierge to confirm the details for the day.

  • Can you arrange a private transfer from my city hotel to the airport for my flight to Lord Howe Island?

    The concierge can organise private or shared transport from your hotel in Sydney or Brisbane to the departure airport. Contact the concierge to confirm the details for the day.

  • For flights to Lord Howe Island, can you inform me about the baggage limits and help me organise?

    The concierge can provide information on the baggage allowances for flights to Lord Howe Island and assist you in optimising your luggage. Contact the concierge to confirm the details for the day.

Restaurant Reservations

  • Can you organise a private romantic dinner at the restaurant of Capella Lodge?

    Reservations are made through the concierge, who can arrange special or private dinners at the restaurant of Capella Lodge, subject to availability. Contact the concierge to confirm the details for the day.

  • Is it possible to arrange specific menus for allergies or vegetarian diets during my stay?

    The concierge can adapt the lodge's menus to special diets (vegetarian, gluten-free, allergies) in coordination with the chef. Contact the concierge to confirm the details for the day.

  • Can you prepare a picnic basket for a day trip on the island?

    The concierge can organise a meal basket or picnic lunch for your excursions on Lord Howe Island, subject to availability. Contact the concierge to confirm the details for the day.

  • Can you confirm the meal times at Capella Lodge and arrange for earlier or later service?

    The concierge can inform you about the breakfast and dinner service times included in the rates of Capella Lodge and adjust certain requests. Contact the concierge to confirm the details for the day.

Spa Bookings

  • Can you book treatments at Capella Spa in advance during my stay?

    Reservations are made through the concierge, who can book treatments at Capella Spa, using high-quality local products, subject to available slots.

  • Can you organise a personalised wellness programme at the spa over several days?

    The concierge can create a multi-day wellness programme combining massages, facials, and relaxation at the Capella Spa. Contact the concierge to confirm the details for the day.

  • Is it possible to book couple treatments at the spa for a romantic occasion?

    The concierge can check the availability of couple treatments or spa rituals for couples and make reservations accordingly. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • What must-do hikes on Lord Howe Island can you organise from Capella Lodge?

    The concierge can suggest iconic hikes on Lord Howe Island, such as those to the peaks or coastline, and arrange guides or transfers if necessary. Contact the concierge to confirm the details for the day.

  • Can you book snorkelling trips or guided swimming on the reef of Lord Howe Island?

    The concierge can organise snorkelling trips on the lagoon and reef of Lord Howe Island with equipment provided by the lodge.

  • Is it possible to book a guided tour to discover the flora and fauna of Lord Howe Island?

    The concierge can arrange guided tours focused on the natural heritage and endemic wildlife of Lord Howe Island. Contact the concierge to confirm the details for the day.

  • Can you recommend the best activities around Capella Lodge among the accommodations on Lord Howe Island?

    The concierge can recommend and book the best experiences around Capella Lodge among the accommodations and activities on Lord Howe Island. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you organise a surprise in the room for a birthday or honeymoon at Capella Lodge?

    The concierge can prepare a special setup in the room with a bottle, flowers, or amenities for a birthday or honeymoon. Contact the concierge to confirm the details for the day.

  • Can you help me prepare a marriage proposal at a scenic spot on Lord Howe Island?

    The concierge can assist in organising a discreet or romantic marriage proposal at a viewpoint on Lord Howe Island. Contact the concierge to confirm the details for the day.

  • Is it possible to book a photographer for a romantic photoshoot on the island?

    The concierge can coordinate a professional photoshoot at the lodge or on the island to celebrate a special occasion. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you inform me about luxury shopping or souvenir options near Capella Lodge?

    The concierge can provide information about the lodge's boutique and the local or branded products available on Lord Howe Island. Contact the concierge to confirm the details for the day.

  • Is it possible to arrange in-suite service with premium drinks or personalised decoration?

    The concierge can organise special in-suite services, such as premium drinks or personalised decoration, depending on the lodge's offerings. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What activities do you recommend for a family with children aged 10 and over at Capella Lodge?

    The concierge can suggest activities suitable for families with children aged 10 and above, in accordance with Capella Lodge's policy.

  • Can you organise a family bike outing to explore Lord Howe Island?

    The concierge can arrange bike rides using the bicycles provided by the lodge to explore the island.

Personalized Experiences

  • Can you create a customised programme combining wellness, nature, and gastronomy during my stay?

    The concierge can design a tailored itinerary combining spa treatments, hiking, snorkelling, and relaxation at the lodge according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can you help me choose between the different categories of suites and pavilions at Capella Lodge?

    The concierge can advise on selecting the best suite or pavilion based on your travel style and priorities at Capella Lodge.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits