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5★ · Sydney

Capella Sydney

24 Loftus St, Sydney NSW 2000, Australie, Sydney

4.74.7/5629 reviews · Google rating
  • In the vibrant heart of Sydney
  • Close to Sydney’s main attractions
  • Listed in The World's 50 Best Hotels 2025
  • Elegant, welcoming atmosphere

Hotel 5-star in Sydney, 907 m from the Opéra de Sydney, featuring 24-hour concierge, tailored arrival and departure, and turndown service.

Is Capella Sydney a five-star hotel?

Yes, Capella Sydney is a five-star hotel in the heart of Sydney.

It suits both business stays and couples’ breaks, with an elegant atmosphere and closely attentive service.

How much is a room at Capella Sydney?

Room rates vary with travel dates, room category and booking conditions.

For an accurate budget, it is best to check your exact dates or ask the Concierge for the most suitable options.

How is Capella Sydney ranked in the world?

Capella Sydney is listed in The World’s 50 Best Hotels 2025.

The distinction reflects the consistency of service and the overall standard of the stay.

A word from the Concierge

Capella Sydney through the Concierge's eyes

Capella Sydney is located in the vibrant heart of Sydney, Australia. This 5★ hotel offers a refined experience, blending luxury and comfort. It is close to major attractions, making it an ideal choice for travelers. The hotel is listed in The World's 50 Best Hotels 2025, reflecting its commitment to excellence. The overall atmosphere is elegant and welcoming, with attentive, personalized service that defines the hotel. Guests appreciate the intimate setting and quality of offerings. Before visiting Capella Sydney, know that the ambiance suits romantic or business stays. Couples will find an ideal retreat, while business travelers will enjoy modern facilities. The best time to visit Sydney is between September and November, when the weather is pleasant. _My tip from the Concierge:_ book in advance to secure your stay, especially during peak season.

Why choose Capella Sydney?

Capella Sydney is an exceptional address in Sydney, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the vibrant heart of Sydney
  • Close to Sydney’s main attractions
  • Listed in The World's 50 Best Hotels 2025
  • Elegant, welcoming atmosphere
  • Attentive, personalised service

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

3
  • Business centre
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 24 Loftus St, Sydney NSW 2000, Australie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 629 reviews

5/5Christopher Arkless

We had an exceptional stay at the Capella Sydney. From the moment we arrived, the service was outstanding and the hotel itself was absolutely beautiful. The facilities, attention to detail, and overall atmosphere made…

5/5Lachlan Campbell

My partner and I recently enjoyed a two night stay at Capella Sydney, and it’s safe to say it exceeded every expectation we had. From the moment we arrived, the service was exceptional, genuinely warm, attentive…

5/5Eko Dharmawan

I really love this hotel, during my stay at Capella Sydney on 21–22 May 2026, I had an exceptional luxury hotel experience in the heart of Sydney. The hotel beautifully combines heritage architecture with modern…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Sydney Tower EyeObservation deck

    732 m · 9 min walk

    Observation deck a nine-minute walk away, providing a panoramic view of the city of Sydney.

    Practical information

    The concierge’s wordFor a scenic break, head to Sydney Tower Eye, a 9-minute walk away, especially if you want to take in Sydney at a glance.

  • Galerie d'art de Nouvelle-Galles du SudArt gallery

    849 m · 10 min walk

    Art gallery 849 meters away, showcasing contemporary and traditional artworks.

    Practical information

    The concierge’s wordFor a cultural break in Sydney, the Art Gallery of New South Wales blends contemporary and traditional art, ideal if you feel like changing perspectives.

  • Cathédrale Sainte-MarieChurch

    859 m · 10 min walk

    St Mary's Cathedral, a neo-Gothic religious building located 859 meters away.

    Practical information

    The concierge’s wordFor a peaceful break, head to St Mary’s Cathedral and its neo-Gothic architecture, ideal if you enjoy religious buildings and beautiful lines.

  • Crown SydneyTourist attraction

    872 m · 11 min walk

    Crown Sydney, a hotel complex 872 meters away, featuring luxury facilities and entertainment options.

    Practical information

    The concierge’s wordFor an elegant urban interlude, Crown Sydney suits an evening shaped by luxury facilities and entertainment options.

  • Opéra de SydneyPerforming arts

    907 m · 11 min walk

    Performance arts theater 907 meters away, hosting a variety of artistic performances.

    Practical information

    The concierge’s wordFor a cultural break in Sydney, the Sydney Opera House is ideal in the evening if you’re in the mood for a varied performance.

  • SEA LIFE Sydney AquariumAquarium

    995 m · 12 min walk

    Aquarium located 995 meters away, featuring a variety of marine life to explore.

    Practical information

    The concierge’s wordFor a playful break in Sydney, SEA LIFE Sydney Aquarium works well for a visit solo, as a pair, or with family.

  • Sydney Town HallHistoric landmark

    1.1 km · 13 min walk

    City hall located 1.1 km away, an example of the historical architecture of Sydney.

    Practical information

    The concierge’s wordIf you enjoy historic architecture, make a stop at Sydney Town Hall for an urban break in the heart of Sydney.

  • Australian MuseumMuseum

    1.1 km · 14 min walk

    Museum 1.1 km away, showcasing exhibitions on natural history and Australian culture.

    Practical information

    The concierge’s wordFor a cultural break in Sydney, the Australian Museum is ideal if you enjoy natural history and Australian culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jardins botaniques royaux de SydneyBotanical garden

    570 m · 7 min walk

    Royal Botanic Gardens Sydney, a green space ideal for strolling and discovering local flora.

    Practical information

    The concierge’s wordA 7-minute walk away, the Royal Botanic Gardens Sydney offer a green break, ideal for a quiet stroll and discovering local flora.

  • Hyde ParkPark

    860 m · 10 min walk

    Hyde Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green city break, Hyde Park is well suited to a მშვიდ stroll between two appointments.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Sydney Fish MarketMarket

    2.3 km · 4 min by car

    Fish market, offering a variety of fresh seafood and local specialties.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Capella Sydney?

    Check-in starts at 3 PM and check-out is until 11 AM, subject to occasional changes by the establishment.

  • Can I do an early check-in?

    Early check-in is offered subject to availability and may incur additional charges, depending on the day's conditions.

  • Is a late check-out possible at Capella Sydney?

    Late check-out is possible depending on availability, with additional fees sometimes applied by the hotel.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request via the concierge, by private car or other suitable solutions.

Location & Access

  • Where is Capella Sydney located in the city?

    Capella Sydney is located at 24 Loftus Street, in Sydney's central business district, near Circular Quay and the harbour.

  • What is the distance between the hotel and the airport?

    Sydney Kingsford Smith Airport is approximately 12 km away, or about 20 to 30 minutes by car, depending on traffic.

  • Is Capella Sydney close to a metro or train station?

    Circular Quay station, which services the airport and the City Circle, is about a 5-minute walk from the hotel.

  • Is the location of Capella Sydney convenient for visiting major attractions?

    Capella Sydney is located in the heart of the city, just a few hundred metres from Sydney Harbour, the Opera House, and the Harbour Bridge.

  • Does the hotel have parking?

    The hotel offers valet parking for a fee, typically around 120 AUD per night, with no self-parking available on-site.

Rooms & Amenities

  • Is Capella Sydney a five-star hotel?

    The establishment is a luxury 5-star hotel, offering high-end services and comprehensive facilities in a renovated heritage building.

  • How many rooms and suites does Capella Sydney hotel offer?

    Capella Sydney has approximately 190 rooms and suites, with various categories including double, twin, triple rooms and suites.

  • What amenities can be found in the rooms at Capella Sydney?

    The rooms generally feature air conditioning, TV, safe, private bathroom with toiletries and hairdryer, and room service.

  • Can an extra bed or a baby cot be added in the rooms?

    Some rooms can accommodate an extra bed for an additional charge per night, and baby cots are available free of charge upon request.

  • Are the reviews for Capella Sydney hotel generally positive?

    Capella Sydney is a highly rated luxury hotel on major booking platforms, with glowing reviews on service, design, and comfort.

Included Services

  • What daily services are included during the stay at Capella Sydney?

    Daily housekeeping is provided, and laundry or dry cleaning services are available for an additional fee.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free in the rooms and common areas, with generally high speeds suitable for multiple connected devices.

  • What common facilities are available for free to guests?

    Guests have access to a fitness centre, indoor pool, spa, and business centre, with some services potentially incurring charges.

  • Does the hotel offer a concierge or 24-hour assistance service?

    A 24-hour concierge service assists with reservations, excursions, transfers, and special requests.

Dining

  • What type of breakfast is offered?

    Capella Sydney offers a buffet and à la carte breakfast, typically served in the main restaurant, with international and local options.

  • What restaurants are available within Capella Sydney?

    The hotel features Brasserie 1930 and Aperture, as well as a cocktail bar, offering refined Australian and international cuisine.

  • Does Capella Sydney offer vegetarian or vegan options in the restaurant?

    Vegetarian, vegan, and dairy-free options are available upon request, as well as menus tailored to specific dietary requirements.

  • Is room service available for dining in the room?

    Room service is available to order food and drinks to the room, according to hours set by the hotel.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Capella Sydney has an indoor heated pool, accessible to guests in the wellness area.

  • What spa and wellness services are offered at Capella Sydney?

    The Auriga spa includes an indoor pool, sauna, hot tub, treatment rooms, and relaxation area, with a varied treatment menu.

  • Is the spa at Capella Sydney accessible to children or only to adults?

    Access to the spa is generally reserved for adults, with those under 16 not allowed in certain areas such as treatment rooms.

  • Does the hotel have a gym or fitness centre?

    A fully equipped fitness centre is available on-site, with cardio and weight machines, and sometimes coaching services available on request.

Activities & Leisure

  • What leisure activities are offered at Capella Sydney?

    Guests can enjoy the indoor pool, spa, fitness centre, as well as activities such as cultural tours and temporary exhibitions organised by the hotel.

  • Does Capella Sydney offer cultural experiences or guided tours related to the hotel?

    The hotel sometimes organises experiences around local culture and the history of the building, as well as occasional events.

  • Is the location of Capella hotel Australia suitable for enjoying nightlife and outings?

    The central location allows easy walking access to the harbour, museums, art galleries, and the vibrant atmosphere of Circular Quay.

  • Can excursions or outdoor activities be booked through Capella Sydney hotel?

    Services such as bike rentals, classes, or excursions may be offered or arranged by the concierge, sometimes for an additional fee.

  • What did the Capella Sydney building represent before its transformation into a hotel?

    The hotel occupies the former building of the Department of Education, a restored Edwardian baroque style edifice converted into a luxury establishment.

  • What is the opening date of Capella Sydney as a hotel?

    Capella Sydney opened its doors to the public in March 2023, after several years of renovation and restoration of the historic building.

Family & Kids

  • Is Capella Sydney suitable for a family stay with children?

    Children are welcome, and cots are available free of charge upon request, subject to availability.

  • Does the hotel provide cots and extra bedding for families?

    Cots are provided free of charge and extra beds can be set up for a fee, subject to availability and room category.

  • Is it possible to obtain a babysitting service during the stay?

    A babysitting service can be arranged through recommended external providers, to be organised with the concierge.

  • Can children freely access the hotel’s pool and spa?

    The pool and certain wellness facilities may be subject to age restrictions, to be checked with reception before use with children.

Pets

  • Are pets allowed at Capella Sydney?

    Pets are not accepted at Capella Sydney, unless otherwise stated for specific cases to be confirmed with the hotel.

  • Does the hotel offer specific services or facilities for pets?

    No standard pet-friendly programme is offered, so it is recommended to arrange external pet care solutions.

  • Are assistance dogs allowed at Capella Sydney?

    Only officially recognised assistance dogs may be accepted, subject to prior confirmation with the establishment.

  • Can a pet be brought into the hotel’s restaurants or common areas?

    Access with a pet in restaurants, bars, and common areas is generally not permitted, except for assistance dogs.

Accessibility

  • Does Capella Sydney have rooms adapted for people with reduced mobility?

    Some common areas are accessible, and adapted rooms with specific facilities are available for people with reduced mobility.

  • Are the hotel’s common areas wheelchair accessible?

    Lifts serve the floors and entrance, and several public spaces are designed to facilitate wheelchair access.

  • Should the hotel be informed in advance of any specific accessibility needs?

    It is advisable to inform of any specific equipment needs (grab bars, adapted shower) at the time of booking for better preparation of the stay.

Billing & Policies

  • What are the payment and deposit conditions at Capella Sydney?

    A valid credit card, identification, and sometimes a deposit are required upon arrival, in accordance with the booking conditions.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and booking channel, with varying deadlines and possible fees for late cancellations.

  • Are there any accommodation taxes to pay?

    Contact the concierge to confirm the terms for the day.

  • Are there additional fees for credit card payments?

    Credit card payments may incur an additional charge, often around 2%, depending on the card used.

  • Why is Capella Sydney perceived as an expensive hotel?

    Capella Sydney is considered a high-end luxury hotel, with rates reflecting its central location, historic building, and level of personalised service.

  • What is the average cost of a room at Capella Sydney?

    Rates vary depending on the season, room type, and offers; it is recommended to check availability to know the price for a night on your dates.

Sustainability

  • Does Capella Sydney implement an energy and water consumption reduction programme?

    Contact the concierge to confirm the terms for the day.

  • Does the hotel offer limited housekeeping or linen reuse options to reduce environmental impact?

    Contact the concierge to confirm the terms for the day.

  • Does Capella Sydney have environmental certifications or sustainable partnerships?

    Contact the concierge to confirm the terms for the day.

The Concierge answers — Capella Sydney

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Sydney Airport and Capella Sydney?

    The concierge can organise a private transfer by car or limousine between Sydney Airport and Capella Sydney, tailored to your arrival time and the number of passengers.

  • Is it possible to book a private chauffeur for my city travels from Capella Sydney?

    The concierge can book a private chauffeur or taxi service for business or leisure travel within Sydney and its surroundings.

  • Can the concierge assist me in using public transport from the hotel?

    The concierge can advise on the best public transport options from the hotel, including train and ferry lines departing from Circular Quay.

  • Can you arrange a car rental delivered to Capella Sydney?

    The concierge can organise car rental with delivery and pick-up directly at Capella Sydney, according to the desired vehicle categories.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near Capella Sydney?

    Reservations are made through the concierge, who can secure tables at Brasserie 1930, Aperture, or other popular restaurants in Sydney.

  • Can the concierge recommend and book a renowned café near Capella Sydney?

    The concierge can recommend renowned cafés near the hotel and reserve a table for brunch or specialty coffee.

  • Is it possible to organise a dinner with a customised vegetarian or vegan menu?

    The concierge can arrange special meals that are gluten-free, vegetarian, or vegan either within the hotel or at suitable partner restaurants.

Spa Bookings

  • Can you book a massage at the Auriga Spa of Capella Sydney?

    Reservations are made through the concierge or directly with Auriga Spa to schedule massages, facials, and wellness rituals.

  • Can the concierge organise a complete half-day wellness experience at the hotel spa?

    The concierge can create a wellness itinerary including access to the pool, sauna, fitness room, and a sequence of treatments at the spa.

  • Is it possible to book a couples treatment at the spa of Capella Sydney?

    The concierge can reserve a double cabin and coordinate synchronised treatments for a couple at Auriga Spa.

Excursions & Cultural Visits

  • Can you organise a private tour of the Sydney Opera House from Capella Sydney?

    The concierge can organise a private guided tour of the Sydney Opera House, just a few minutes' walk from the hotel.

  • Can the concierge book a cruise in Sydney Harbour?

    The concierge can book boat excursions in Sydney Harbour, including lunch cruises, sunset cruises, or yacht privatisation.

  • Is it possible to organise a day trip to the Blue Mountains with a guide?

    The concierge can organise day trips to the Blue Mountains with a French-speaking guide upon request.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, petals, champagne, and pastries for an anniversary or honeymoon.

  • Can the concierge help me organise a marriage proposal in Sydney?

    The concierge can assist with the booking of photographers, musicians, and staging for a marriage proposal in Sydney.

  • Is it possible to organise a private or semi-private dinner in the hotel for a special event?

    The concierge can coordinate a private or semi-private dinner with a personalised menu within Capella Sydney.

Shopping & Luxury Services

  • Can you recommend a luxury shopping afternoon near the hotel?

    The concierge can recommend the best luxury addresses and shopping centres near Capella Sydney, then organise a shopping itinerary.

  • Is it possible to book a personal shopper during my stay at Capella Sydney?

    The concierge can book personal stylist or personal shopper services at partner boutiques in Sydney.

  • Can the concierge arrange for my purchases to be shipped to my country of residence?

    The concierge can handle the shipping of luggage or purchases abroad via international courier services.

Family Activities

  • Can you recommend activities to do with children near Capella Sydney?

    The concierge can suggest and book child-friendly activities, such as zoos, aquariums, or interactive museums in Sydney.

  • Is it possible to book a babysitter for the evening at the hotel?

    The concierge can arrange a babysitting service through approved external providers, subject to availability.

  • Can the concierge suggest family-friendly walks accessible with a stroller?

    The concierge can prepare easy walking routes along the harbour or in parks, suitable for families with strollers.

Personalized Experiences

  • Can you create a personalised itinerary to explore Sydney in two days?

    The concierge can create tailored routes to discover Sydney's iconic neighbourhoods based on your interests.

  • Is it possible to organise a private photoshoot around the Opera House and the Harbour Bridge?

    The concierge can organise private photoshoots at iconic locations near Capella Sydney with a professional photographer.

  • Can the concierge book a private class, such as surfing or cooking, during my stay?

    The concierge can book private classes, such as surfing, yoga, or cooking, with selected partners in Sydney.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits