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5★ · Orlando

Waldorf Astoria Orlando

14200 Bonnet Creek Resort Ln, Orlando, FL 32821, États-Unis, Orlando

4.54.5/53,459 reviews · Google rating
  • Close to Orlando’s attractions
  • Peaceful setting away from the bustle
  • Waldorf Astoria branded address
  • Refined shared spaces

Hotel 5-star in Orlando, United States, in the heart of Orlando, featuring 24-hour concierge, turndown service, bar and breakfast.

What makes the Waldorf Astoria Orlando hotel stand out for a stay in Orlando?

The hotel combines convenient access to Orlando’s attractions with a calmer atmosphere at the end of the day.

The stay also benefits from well-structured service, with a 24-hour concierge, refined shared spaces and well-equipped rooms.

Is breakfast included at the Waldorf Astoria Orlando?

Breakfast is available on site, but whether it is included depends on the rate booked.

It is best to check your booking conditions or ask the Concierge before arrival.

What restaurants are available at the Waldorf Astoria Orlando?

The hotel offers several options, including Bull & Bear, The Clubhouse Grille, Park Avenue Cafe, a bar and in-room dining.

This makes it easy to alternate between a seated meal, a quicker option and dinner in your room, depending on the day’s pace.

A word from the Concierge

Waldorf Astoria Orlando through the Concierge's eyes

Waldorf Astoria Orlando, a 5★ hotel, is located in Orlando, United States. This Waldorf Astoria property offers a refined atmosphere and quality service. The hotel is close to Orlando's attractions while ensuring a peaceful environment. Travelers appreciate its elegant ambiance and attention to detail. What sets this hotel apart is its commitment to excellence. As a Waldorf Astoria property, it provides discreet luxury and unmatched comfort. Guests enjoy refined common areas and well-equipped rooms. The overall atmosphere invites relaxation and friendliness, ideal for a memorable stay. Before you go, know that the hotel is perfect for couples, families, and business travelers. Seasonality may affect your experience, especially during holiday periods. Be sure to check local events to enhance your stay. _My tip from the Concierge: book in advance to enjoy the best deals and activities offered by the hotel._

Why choose Waldorf Astoria Orlando?

Waldorf Astoria Orlando is an exceptional address in Orlando, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Close to Orlando’s attractions
  • Peaceful setting away from the bustle
  • Waldorf Astoria branded address
  • Refined shared spaces
  • Well-appointed rooms

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast before Orlando

    Beginning the day in a calmer setting often changes the tone of a stay in Orlando. This experience centres on breakfast enjoyed on site at an unhurried pace before heading to the attractions or the day’s appointments. It is an ideal moment to refine plans with the concierge, enjoy the atmosphere of the hotel’s refined shared spaces, and leave with the sense that the day has already found its balance.

    Idéal en début de séjourIncluded in your stay
  • A calm return after the attractions

    One of the property’s real strengths lies in its ability to provide a counterpoint to Orlando’s intensity. After a full day, returning to the hotel, its refined shared spaces and a room prepared with care turns fatigue into genuine recovery. This is not a fixed programme so much as a way of inhabiting the place: slowing down, resetting and letting service do its work discreetly.

    Signature du séjourIncluded in your stay
  • Tailored concierge assistance around the clock

    In Orlando, good organisation often makes all the difference. With concierge assistance available around the clock, travellers can refine plans, adjust timings, deal with the unexpected or simply gain greater fluidity. This experience is especially valuable for complex family stays, short breaks where every hour matters, and business trips requiring frictionless logistics.

    Service essentielIncluded in your stay
  • An in-room evening with turndown service

    In a destination as active as this, choosing to end the day in the privacy of one’s room can become a genuine luxury. Turndown service prepares the transition to rest and gives the evening a particular quality: gentler, more ordered, almost ritualised. For couples, solo travellers and business guests alike, it is a simple yet highly effective way to enjoy the hotel’s comfort fully.

    Included in your stay
  • A couple’s escape, close to everything yet removed

    Waldorf Astoria Orlando is especially well suited to couples seeking easy access to major attractions while preserving a more peaceful atmosphere at day’s end. This experience rests on that successful contrast: enjoying Orlando without constantly extending its agitation. The result is greater efficiency, more comfort and, above all, a rarer quality of presence in a highly demanding destination.

    Pour les couplesReservation required
  • A seamless stay before or after a flight

    With its 24-hour front desk, luggage storage and practical guest services, the hotel is well suited to late arrivals, early departures and transition days. This experience is especially useful when an Orlando stay forms part of a wider itinerary. It helps travellers maintain control over the pace of the journey without sacrificing comfort or service quality.

    Très pratiqueIncluded in your stay

Restaurants & bars

5 on-site dining venues.

  • Bull & Bear

    Restaurant

    Highlights

    • A new era has been ushered in for the award-winning signature restaurant Bull & Bear.
    Practical information

    The concierge’s wordAt Bull & Bear, you’ll find Waldorf Astoria Orlando’s award-winning signature restaurant, now entering a fresh new chapter.

  • The Clubhouse Grille

    Restaurant

    Highlights

    • The perfect retreat to relax after a round of golf. Enjoy curated delicacies from the Bull & Bear Smokehouse and refreshing cocktails.
    Practical information

    The concierge’s wordAfter your round, head to The Clubhouse Grille: the ideal spot to unwind over Bull & Bear Smokehouse delicacies and a refreshing cocktail.

  • Park Avenue Cafe

    Restaurant

    Highlights

    • A refined grab-and-go café within the hotel, offering artisanal breakfast bites, gourmet sandwiches, and curated snacks and beverages from morning through evening.
    Practical information

    The concierge’s wordAt Park Avenue Cafe, grab something stylishly on the go: artisanal breakfast bites, gourmet sandwiches, and curated snacks carry you from morning to evening.

  • In-Room Dining

    Highlights

    • Savor American favorites and a selection of beverages in the comfort of your room or suite.
    Practical information

    The concierge’s wordIf you feel like staying in your room or suite, In-Room Dining lets you enjoy American favorites with a selection of beverages.

  • MYTH Bar

    Bar

    Highlights

    • What’s your myth?
    Practical information

    The concierge’s wordStop by MYTH Bar for a drink in a setting that plays with legends: here, it all starts with one question, “What’s your myth?”

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

We’re a pet-friendly hotel. For the moment being, we only accept a maximum of 2 canine pets per guest room. Pets must be 40 lbs. in total weight combined or less.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 14200 Bonnet Creek Resort Ln, Orlando, FL 32821, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 3,459 reviews

5/5Katie Klimowich

We recently stayed at the Waldorf Astoria Orlando to celebrate our daughter’s birthday and had a truly wonderful experience. While we did encounter a significant delay with our room at check-in, the way the team…

5/5Adam Harrington

Absolutely exceeded my expectations. I stayed at Four Seasons last time in Disney and think this was equivalent to or better. For lower cost. Service and grounds were exceptional. I would Like to bring special…

5/5C Peters

Went with my wife for our anniversary. Hotel was absolutely beautiful. Room was clean. The hotel and bar staff were top notch. We had dinner at the Bull and Bear restaurant (part of the hotel) and it was definitely set…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 29 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Disney's Typhoon LagoonTourist attraction

    1.5 km · 18 min walk

    Water park 1.5 km away, featuring various water attractions for the whole family.

    Practical information

    The concierge’s wordFor a fun family break, Disney's Typhoon Lagoon is ideal when you feel like mixing relaxation with water attractions.

  • Frozen Ever AfterTourist attraction

    2.2 km · 4 min by car

    Tourist attraction located 2245 meters away, providing an immersive experience inspired by the Frozen universe.

    Practical information

    The concierge’s wordIf you're traveling with family or Frozen fans, plan this immersive break for a playful moment in Orlando.

  • Coca-Cola StoreTourist attraction

    2.3 km · 4 min by car

    Coca-Cola Store, a space dedicated to the famous beverage, offering an immersive experience into the world of Coca-Cola.

    Practical information

    The concierge’s wordFor a playful break in Orlando, head to the Coca-Cola Store if you’re in the mood for an immersive moment in the world of the iconic drink.

  • AMC DINE-IN Disney Springs 24Performing arts

    2.3 km · 4 min by car

    Performance venue 2.3 kilometers away, offering a cinematic experience with on-site dining.

    Practical information

    The concierge’s wordFor a relaxed break in Orlando, this venue pairs a movie theater with on-site dining, handy for an easy evening outing.

  • Star Tours: The Adventures ContinueTourist attraction

    2.4 km · 4 min by car

    Tourist attraction located 2410 meters away, providing an immersive experience in the Star Wars universe.

    Practical information

    The concierge’s wordIf you want a playful break, this immersive Star Wars attraction works well for a light outing between quieter moments.

  • Remy's Ratatouille AdventureTourist attraction

    2.4 km · 4 min by car

    Tourist attraction located 2,447 meters away, offering an immersive experience inspired by the world of Ratatouille.

    Practical information

    The concierge’s wordPerfect for a playful, immersive break, especially if you're traveling with family or want a light-hearted Ratatouille-inspired moment.

  • Disney's Hollywood StudiosTourist attraction

    2.5 km · 4 min by car

    Disney's Hollywood Studios, an amusement park dedicated to film and television, offers various attractions and shows.

    Practical information

    The concierge’s wordIf you're in the mood for a playful break, Disney's Hollywood Studios is ideal for alternating rides and shows centered on film and television.

  • Disney’s BoardwalkTourist attraction

    2.6 km · 4 min by car

    Disney’s Boardwalk, a lively promenade featuring attractions and entertainment, is located 2.6 km away.

    Practical information

    The concierge’s wordFor a lively evening break, head to Disney’s Boardwalk: a vibrant promenade, ideal if you’re in the mood for attractions and entertainment.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Encore Tropical PalmsPark

    3.6 km · 6 min by car

    Encore Tropical Palms, a campground providing spaces for outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Orlando, Encore Tropical Palms works well if you're after a simple moment centered on outdoor activities.

  • Celebration Lakeside ParkPark

    4.1 km · 7 min by car

    Celebration Lakeside Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a quiet break, head to Celebration Lakeside Park for a short walk and some time in the green spaces.

  • Encore Sherwood ForestPark

    4.6 km · 8 min by car

    Campsite located nearby, providing spaces for outdoor activities.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break, Encore Sherwood Forest is well suited to an outdoor moment near the hotel.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Disney SpringsShopping mall

    2.4 km · 4 min by car

    Shopping mall in Orlando, featuring a variety of shops and restaurants.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the exact address of the Waldorf Astoria Orlando hotel in Orlando?

    The official address is 14200 Bonnet Creek Resort Lane, Orlando, Florida 32821, in the heart of Walt Disney World Resort.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 25 minutes by car from Orlando International Airport (MCO), depending on traffic.

  • How far is the Waldorf Astoria Orlando from the Walt Disney World parks?

    The hotel is just a few minutes by shuttle from the Walt Disney World theme parks, within the Bonnet Creek complex surrounded by the Disney property.

  • Is there a Waldorf Astoria in Florida and is the Waldorf Astoria Orlando part of it?

    The Waldorf Astoria Orlando is part of the brand's locations in Florida, alongside other Waldorf Astoria properties in the United States.

  • What are the main hotels located in the immediate vicinity of the Waldorf Astoria Orlando?

    The Waldorf Astoria Orlando is located near other major hotels in Bonnet Creek, including the Signia by Hilton Orlando Bonnet Creek right next door.

Arrival & Departure

  • What are the check-in and check-out times at the Waldorf Astoria Orlando?

    Standard check-in begins at 4 PM and check-out must be completed before 11 AM, subject to fees for late departure.

  • Does the hotel have parking?

    Yes, a 24-hour valet service is offered, charged at approximately 60 USD per night plus tax, with in-and-out privileges for staying guests.

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Contact the concierge to confirm the arrangements for the day.

  • How does valet parking work at the Waldorf Astoria Orlando?

    Parking is primarily via valet 24/7, with a fee per vehicle per night, plus taxes, including unlimited entries and exits for registered guests.

Dining

  • What type of breakfast is offered?

    Breakfast is typically served at Oscar’s restaurant, in buffet or à la carte style, with hot and cold options. Some packages include breakfast in the rate.

  • Does the Waldorf Astoria Orlando offer a free breakfast?

    The Waldorf Astoria Orlando generally does not include breakfast for free, except for special offers or packages that include breakfast.

  • Are there offers that include breakfast in the room rate at the Waldorf Astoria Orlando?

    Some special packages include breakfast for registered adults and children sharing the same room, depending on the chosen offer.

  • What are the main restaurants at the Waldorf Astoria Orlando (Waldorf Astoria Orlando restaurants)?

    The resort offers several restaurants and bars, including Bull & Bear, Oscar’s, and Aquamarine, providing varied and high-end cuisine.

  • Can we access the restaurants of the neighbouring Signia by Hilton Orlando Bonnet Creek hotel?

    Guests have access to the restaurants of the Waldorf Astoria Orlando and the nearby Signia by Hilton Orlando Bonnet Creek.

Included Services

  • Is Wi-Fi available in the hotel?

    Standard Wi-Fi is included in the resort fee and available in the rooms and common areas, excluding meeting rooms.

  • Is the Waldorf Astoria Orlando worth its price according to reviews (Waldorf Astoria Orlando reviews)?

    The Waldorf Astoria Orlando is often rated as providing high-end service, a prime location near Disney, and comprehensive amenities, according to many customer reviews.

  • What services are offered by the front desk and concierge at the Waldorf Astoria Orlando?

    The hotel has a dedicated front desk and concierge service, allowing for special requests, Disney information, and activity organisation.

  • Does the Waldorf Astoria Orlando use a specific ambient scent (Waldorf Astoria Orlando scent)?

    The signature scent used in the common areas is unique to the Waldorf Astoria brand; availability for sale depends on stock in the hotel shop.

  • Is there a shop or boutique within the Waldorf Astoria Orlando?

    The hotel and Bonnet Creek complex shops offer travel items, souvenirs, and branded products; the specific offerings vary over time.

  • Is Wi-Fi access at the Waldorf Astoria Orlando included in the resort fee?

    Yes, standard Wi-Fi is included in the resort fee, for rooms and common areas, but does not include meeting spaces.

Activities & Leisure

  • Is the Waldorf Astoria Orlando a full resort?

    Yes, the Waldorf Astoria Orlando is an official Walt Disney World luxury resort, featuring pools, golf, a spa, and on-site restaurants.

  • Does the hotel have a pool?

    The hotel has outdoor pools, and guests also have access to the pool and lazy river at the nearby Signia by Hilton Orlando Bonnet Creek.

  • Does the Waldorf Astoria Orlando offer a shuttle to the Disney parks (Waldorf Astoria Orlando Disney shuttle)?

    Yes, complimentary shuttles serve all four Walt Disney World theme parks and Disney Springs, with varying schedules depending on the day.

  • Is the Waldorf Astoria Orlando considered one of the finest hotels near Disney World?

    The Waldorf Astoria Orlando is a highly rated luxury hotel, often regarded as one of the upscale properties close to Disney World, according to customer reviews and industry publications.

  • What leisure activities are available on-site at the Waldorf Astoria Orlando hotel?

    The hotel has pools, an 18-hole golf course at the Waldorf Astoria Golf Club, and access to the lazy river of the neighbouring Signia by Hilton.

  • Are towels provided at the pool of the Waldorf Astoria Orlando?

    Towels are provided at the pool and are available from the Splash Hut, upon presentation of the room card.

Rooms & Amenities

  • Can you book a room with a Disney view (Waldorf Astoria Orlando disney view)?

    Many rooms and suites offer a view of the Disney property, sometimes of the fireworks, depending on the orientation and category booked.

  • What amenities are found in the rooms of the Waldorf Astoria Orlando hotel?

    The rooms are equipped with premium bedding, flat-screen TV, air conditioning, safe, minibar, marble bathroom, and luxury bath products.

  • What types of rooms and suites are available at the Waldorf Astoria Orlando?

    The resort has several categories of rooms and suites, with different sizes and views, including family and luxury suites.

  • What are the bathrooms in the rooms at the Waldorf Astoria Orlando like?

    The rooms feature marble bathrooms with a shower, bathtub, and luxury bath products, depending on the reserved category.

  • Is the Waldorf Astoria Orlando a non-smoking hotel?

    The hotel is entirely non-smoking, with designated outdoor areas for smokers.

  • Has the Waldorf Astoria Orlando been recently renovated (Waldorf Astoria Orlando renovation)?

    The Waldorf Astoria Orlando regularly updates its spaces and amenities; for specific details on recent renovations, it is advisable to check the hotel information or recent reviews.

Billing & Policies

  • Does the Waldorf Astoria Orlando charge resort fees and what do they include?

    The hotel applies a daily resort fee of approximately 50 USD plus tax per room per night, which includes Wi-Fi, bottled water, and fitness access.

  • Is a credit card required to book or check in at the Waldorf Astoria Orlando?

    Yes, most reservations require a credit card at the time of booking and at check-in for guarantee and incidental charges.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and terms of the reservation; promotional and prepaid offers may be non-refundable.

  • Are there any resort fees to pay?

    Local and state taxes are not included in the displayed rates and are added to the room rate and resort fee.

  • What is the average price level of the Waldorf Astoria Orlando hotel?

    Room prices vary depending on the season, category, and special events in Orlando; the hotel is positioned in the luxury range of the local market.

  • What are the main security rules of the Waldorf Astoria Orlando hotel?

    The Waldorf Astoria Orlando enforces strict security policies, prohibiting drones and weapons on the property.

  • Are dining and spa services included in the room rate at the Waldorf Astoria Orlando?

    Dining and spa rates are generally not included in the resort fee and are charged separately based on consumption and chosen services.

Spa & Wellness

  • Is there a gym at the Waldorf Astoria Orlando and is it included?

    A fitness centre open 24 hours is available, with cardio and weight training equipment, included in the resort fee.

  • What type of spa and wellness treatments are offered at the Waldorf Astoria Orlando Spa?

    The Waldorf Astoria Spa offers a range of treatments, massages, and wellness rituals, by reservation and at an additional charge.

  • What are the reviews of the spa at the Waldorf Astoria Orlando (Waldorf Astoria Orlando spa reviews)?

    The spa generally receives excellent reviews for the quality of treatments and service, according to online customer feedback.

Pets

  • Are pets allowed at the Waldorf Astoria Orlando?

    Pets are allowed, with a maximum of two dogs per room and a combined weight of 40 lb, subject to additional fees.

Accessibility

  • Is the Waldorf Astoria Orlando accessible for people with reduced mobility?

    The hotel is accessible for people with reduced mobility and complies with ADA standards, with adapted rooms and access to common areas.

Family & Kids

  • Is the Waldorf Astoria Orlando suitable for a family stay with children?

    Families benefit from spacious rooms, accessible pools, proximity to Disney parks, and shuttle service to the parks.

  • Is there a kids club or organised activities for children at the Waldorf Astoria Orlando?

    The hotel does not offer a permanent kids club, but the proximity to pools and Disney parks provides many family activities.

  • Can we request a baby cot or crib in the room at the Waldorf Astoria Orlando?

    Baby cots can generally be provided upon request, subject to availability, without guaranteeing a specific number in advance.

  • Can connecting rooms for families be booked at the Waldorf Astoria Orlando?

    The hotel has connecting rooms and family suites, subject to availability at the time of booking or check-in.

The Concierge answers — Waldorf Astoria Orlando

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Orlando Airport to the Waldorf Astoria Orlando?

    The concierge can organise a private transfer by car or SUV between Orlando Airport (MCO) and the Waldorf Astoria Orlando, depending on your flight schedule and the number of passengers.

  • Is it possible to book a limousine or luxury vehicle with a driver during my stay?

    The concierge can book a limousine or luxury car service with a driver for your trips to the Disney parks, Universal Orlando, or downtown.

  • Can the concierge help me if the shuttle schedule to Walt Disney World does not suit me?

    The concierge can provide information on the Disney shuttle schedule and suggest alternative transport (private car, taxi) if the timings are not suitable.

  • Can you help me rent a car delivered directly to the Waldorf Astoria Orlando?

    The concierge can arrange car rental with delivery to the hotel or direct you to the most convenient agencies nearby.

  • Can I request a transfer for an early morning flight departing from Orlando Airport?

    The concierge can coordinate an early morning or late transfer to the airport and check travel times based on traffic.

Restaurant Reservations

  • Can you reserve a table at the Bull & Bear restaurant or at a fine dining restaurant in Disney Springs?

    Reservations are made through the concierge, who can secure a table at Bull & Bear, Oscar’s Brasserie, or partner restaurants in Disney Springs based on availability.

  • Can the concierge recommend and book a restaurant with a view of the Disney fireworks?

    The concierge can recommend the best restaurants with views of the fireworks or by the lake and handle the reservation.

  • Can you arrange meals suitable for food allergies in the restaurants at the Waldorf Astoria Orlando?

    The concierge can inform the hotel and Disney restaurants of your dietary restrictions and suggest the most suitable options.

  • Is it possible to book a special brunch or breakfast over the weekend?

    The concierge can reserve a special brunch or breakfast at the hotel, on the terrace, or in a quieter setting, depending on your preferences.

Spa Bookings

  • Can you book a treatment or massage at the spa of the Waldorf Astoria Orlando?

    Reservations are made through the concierge or directly at the spa, which arranges treatments, massages, and access based on your availability.

  • Can the concierge create a customised spa programme for a wellness day?

    The concierge can organise a spa package including massages, facials, and access to the pool, tailored to the duration of your stay.

  • Is it possible to book a couples treatment or a romantic ritual at the spa?

    The concierge can check availability for duo treatments and arrange a romantic experience at the spa with coordinated timings.

Excursions & Cultural Visits

  • Can you organise cultural or guided tours outside of the theme parks?

    The concierge can recommend and book guided tours of Orlando, Winter Park, or museums, with transport if necessary.

  • Can the concierge arrange a trip to the Kennedy Space Center from the hotel?

    The concierge can book day trips to the Kennedy Space Center or the Atlantic coast, with shuttle service or private driver.

  • Is it possible to organise a half-day combining shopping and exploring the neighbourhoods of Orlando?

    The concierge can suggest shopping and discovery tours, including stops at outlets, luxury boutiques, and typical neighbourhoods.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise room decoration, rose petals, champagne, and personalised touches to celebrate an anniversary or special event.

  • Can the concierge order a personalised birthday cake delivered to the hotel?

    The concierge can coordinate a personalised cake, candles, and a special message delivered to the restaurant or in-room.

  • Can you help me organise a marriage proposal at the Waldorf Astoria Orlando or in a Disney park?

    The concierge can assist in organising a discreet marriage proposal, with location, photographer, and suitable staging.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with transport to the main malls in Orlando?

    The concierge can recommend the best malls and luxury boutiques and arrange a driver for your shopping trips.

  • Can the concierge put me in touch with a personal shopper in a high-end shopping centre?

    The concierge can check the availability of personal shopper services in certain partner boutiques and connect you with them.

  • Is it possible to have my purchases shipped directly to my home from the hotel?

    The concierge can assist in arranging the shipment of your purchases via a courier or secure delivery service, depending on the volume and destination.

Family Activities

  • Can you help me plan a day at the Disney parks with young children?

    The concierge can provide the Disney shuttle schedule, recommend parks suitable for the children's ages, and arrange stroller services.

  • Can the concierge inform me about family activities and entertainment organised at the hotel or by the pool?

    The concierge can inform about family activities on-site and at the shared pools with Signia by Hilton Orlando Bonnet Creek, and assist with registration.

Personalized Experiences

  • Can you create a personalised programme to optimise my stay at the Waldorf Astoria Orlando and Disney?

    The concierge can create a customised itinerary combining parks, spa relaxation, dining, and free time, based on your priorities and length of stay.

  • Can the concierge help me obtain a room with a view of Disney or an upgrade?

    The concierge can recommend rooms or suites with a view of Disney and check availability, then assist with a paid upgrade request.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits