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5★ · Orlando

The Ritz-Carlton Orlando Grande Lakes

4012 Central Florida Pkwy, Orlando, FL 32837, États-Unis, Orlando

4.64.6/56,134 reviews · Google rating
  • Leafy setting in Orlando
  • Close to local attractions
  • Shared spaces designed for relaxation
  • Wellness-focused facilities

Hotel 5-star in Orlando, United States, in the heart of Orlando, featuring a lush setting, elegant ambience and high-quality service.

How much does a night at The Ritz-Carlton Orlando Grande Lakes cost?

Rates vary with the season, your dates and the room category.

For an accurate budget, check your exact dates or ask the Concierge to compare the stay options.

What is The Ritz-Carlton Orlando Grande Lakes best known for?

The hotel is chiefly known for its leafy setting, refined atmosphere and comfort-led approach.

On site, the spa, relaxation areas and broad dining offer shape the stay.

Is there a dress code at The Ritz-Carlton Orlando Grande Lakes?

Smart attire is generally suitable in the public areas and restaurants.

The expected level can vary by venue and time of day, so it is best to check before dinner.

A word from the Concierge

The Ritz-Carlton Orlando Grande Lakes through the Concierge's eyes

The address The Ritz-Carlton Orlando Grande Lakes is located in Orlando, United States. This 5★ hotel offers a lush and refined setting, perfect for travelers seeking relaxation. It is conveniently close to several local attractions, making it easy to explore the area. The overall atmosphere is elegant, with high-quality services typical of The Ritz-Carlton brand. What sets this hotel apart is its commitment to guest comfort and well-being. The common areas are designed to promote relaxation, while the facilities offer a variety of activities. Travelers will appreciate the blend of luxury and tranquility. Before you go, know that this hotel is suitable for both couples and families. Seasonality can influence crowds, so plan your stay accordingly. School holiday periods often attract more visitors. Be sure to book in advance to secure your spot. _My tip from the Concierge:_ book your leisure activities upon arrival to optimize your time on-site.

Why choose The Ritz-Carlton Orlando Grande Lakes?

The Ritz-Carlton Orlando Grande Lakes is an exceptional address in Orlando, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Leafy setting in Orlando
  • Close to local attractions
  • Shared spaces designed for relaxation
  • Wellness-focused facilities
  • Suited to couples and families

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast within the resort

    Beginning the day in surroundings calmer than much of Orlando immediately changes the tone of a stay. This experience centres on an unhurried morning within the hotel’s leafy setting, before heading out to local attractions or opting for a slower start. Well suited to both couples and families, it allows guests to reclaim their time from the very first hours of the day.

    À vivre dès le premier matinIncluded in your stay
  • Tailored wellness pause

    In a destination where days can be demanding, setting aside time for recovery is often what transforms the trip. This interlude is intended for guests who wish to place wellness at the centre of their stay, whether through rest, a treatment or a gentler routine arranged on site. It is especially relevant after a day of excursions or between two more active parts of the itinerary.

    Bien-êtreReservation required
  • A return to calm after the attractions

    One of the property’s greatest privileges is the ability to create a genuine transition between Orlando’s energy and rest. After a full day, returning to shared spaces designed for relaxation, finding one’s room prepared and gradually slowing down becomes part of the experience itself. This signature is not an activity in the strict sense, but a way of inhabiting the hotel and drawing full benefit from it.

    Included in your stay
  • A flexible family stay

    The Ritz-Carlton Orlando Grande Lakes is particularly well suited to family stays that avoid constant rushing. The experience lies in alternating outings, recovery time and moments spent on site, while benefiting from a comfortable environment and continuous service. It is a more balanced way to experience Orlando, keeping the hotel as an anchor rather than merely a place to pass through.

    FamillesIncluded in your stay
  • A couple’s escape in a leafy setting

    For travellers seeking a stay for two, the appeal of the address lies in its ability to create genuine breathing space. The green setting, refined atmosphere and spaces designed for relaxation make it possible to shape a more intimate escape, combining rest, walks through the grounds and wellness moments. It is a fitting way to counterbalance Orlando’s usual intensity.

    CouplesIncluded in your stay
  • Tailored concierge planning

    In a city where logistics can quickly become burdensome, relying on the concierge to organise the stay brings decisive comfort. This experience turns service into a genuine travel tool: timings to refine, practical advice, reservations to prioritise and the pace of the trip to adjust according to personal preferences. It is a simple way to gain fluidity, especially during busier periods.

    Avec réservation conseilléeReservation required

Restaurants & bars

8 on-site dining venues, including 1 Michelin star.

  • Knife & Spoon

    1 Michelin star

    Restaurant

    Chef: John Tesar
    Chef: John Tesar

    Highlights

    • Steakhouse
    • in-house, dry-aged steaks from 44 Farms, inventive pastas like cacio e pepe made with ube noodles, and top-shelf seafood
    Practical information

    The concierge’s wordAt Knife & Spoon, let yourself be guided toward the 44 Farms dry-aged steaks or Chef John Tesar’s inventive pastas, without leaving the hotel.

  • Highball & Harvest

    Bar

  • The Lobby Lounge

  • Bleu Pool Bar

  • First Drop

  • Vitale, Spa Café

  • Fairways Pub

  • Starbucks

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 10:00

Pets

Pets are not allowed.

Pets Not Allowed

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: 4012 Central Florida Pkwy, Orlando, FL 32837, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 6,134 reviews

5/5Andrew Goh

My first visit to The Ritz-Carlton Orlando, Grande Lakes was for a conference, so unfortunately I did not have much time to fully explore all the facilities the resort has to offer. Even so, it was easy to see why this…

5/5Chi Jiaa

Beautiful resort with exceptional service from the moment you arrive. The rooms are spacious, spotless, and thoughtfully designed, with relaxing views of the lake and gardens. The entire property feels peaceful and…

5/5Bei Dong

This is only our first day of this stay, and I already cannot help writing a review for the Ritz-Carlton Orlando, Grande Lakes. This is our third time staying at this property, and it continues to impress us every…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 38 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • World Wide CoralsAquarium

    2.0 km · 3 min by car

    Pet store located 1953 meters away, specializing in corals and marine life.

    Practical information

    The concierge’s wordIf the marine world fascinates you, World Wide Corals offers an original break centered on corals and marine life in Orlando.

  • Holy Cross Catholic ChurchChurch

    2.6 km · 4 min by car

    Religious building located 2,598 meters away, providing a space for prayer and reflection.

    Practical information

    The concierge’s wordIf you're after a quiet pause in Orlando, Holy Cross Catholic Church offers a setting suited to prayer and reflection.

  • Aquatica OrlandoTourist attraction

    2.9 km · 5 min by car

    Water park located 2,906 meters away, featuring various water attractions for the whole family.

    Practical information

    The concierge’s wordAquatica Orlando makes a playful outing if you’re traveling with family and feel like spending a day around water attractions.

  • MakoTourist attraction

    3.0 km · 5 min by car

    Roller coaster three kilometers away, providing a thrilling experience.

    Practical information

    The concierge’s wordIf you're in the mood for an adrenaline-filled break, Mako is a good pick for a thrill-focused outing in Orlando.

  • Focal Point ChurchChurch

    3.1 km · 5 min by car

    Religious building to visit, located 3,149 meters from the hotel.

    Practical information

    The concierge’s wordIf you're looking for a peaceful break in Orlando, Focal Point Church offers a simple, reflective visit, ideal for slowing the pace.

  • Dolphin TheaterAquarium

    3.2 km · 5 min by car

    Aquarium located 3.2 km away, featuring a variety of marine exhibits and educational activities.

    Practical information

    The concierge’s wordIdeal for a fun family break, with marine exhibits and educational activities to explore at an easy pace during the day.

  • SeaWorld OrlandoTourist attraction

    3.2 km · 5 min by car

    Amusement center 3.2 km away, featuring marine attractions and animal shows.

    Practical information

    The concierge’s wordFor a playful break around marine attractions and animal shows, SeaWorld Orlando works well for an outing with family or friends.

  • Orca EncounterTourist attraction

    3.2 km · 6 min by car

    Orca Encounter, an attraction dedicated to orcas, offers an educational experience about these marine mammals.

    Practical information

    The concierge’s wordIf you're traveling with family or anyone curious about marine life, Orca Encounter offers an educational break centered on orcas.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton Orlando Grande Lakes?

    Check-in starts at 4 PM and check-out is at 11 AM for all hotel rooms.

  • Can I check in early?

    Early check-in may be offered subject to availability on the day of arrival; additional fees may apply depending on the desired time.

  • Is it possible to request a late check-out at The Ritz-Carlton Orlando Grande Lakes?

    A late check-out may be granted subject to availability on the same day; it may incur fees depending on the time of room release.

  • What is the minimum age to check in at The Ritz-Carlton Orlando Grande Lakes?

    The minimum age required to check in at this hotel is 18 years, with valid ID and credit card.

  • How does the check-in process work at the hotel?

    Check-in is done at the 24-hour reception, where a credit card is requested for guarantee and incidental charges.

Location & Access

  • Where is The Ritz-Carlton Orlando Grande Lakes located in Orlando?

    The hotel is located at 4012 Central Florida Parkway, Orlando, Florida, in the heart of the Grande Lakes area.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 10 miles, or about 16 kilometres, from Orlando International Airport (MCO).

  • How can I access the hotel from Orlando Airport without a personal car?

    The property is accessible by car, taxi, or private car service from the airport, via the major roads of Orlando serving Central Florida Parkway.

  • Are shuttles available between Orlando Airport and The Ritz-Carlton Orlando Grande Lakes?

    The hotel does not offer a regular complimentary shuttle service to the airport; transportation solutions can be booked through external providers.

  • What types of transport are recommended to reach the hotel from the airport?

    Taxi and private car services are readily available at the airport to reach the hotel directly.

Rooms & Amenities

  • What amenities can be found in the rooms at the Ritz-Carlton Orlando Grande Lakes?

    The rooms generally feature a flat-screen TV, air conditioning, marble bathrooms, and many accommodations offer a private balcony.

  • What types of rooms and suites are available in this hotel?

    The hotel offers different categories, including standard rooms, Club rooms, and suites of varying sizes, with views of the resort or the lakes depending on the option booked.

  • Does the hotel offer connecting rooms for families?

    Connecting rooms are available for families, subject to availability; it is advisable to request them at the time of booking.

  • Can a baby cot or crib be provided in the room?

    Baby cots can be provided upon request, subject to availability, at no additional charge in most cases.

  • Is the room smoking or non-smoking at the Ritz-Carlton Orlando Grande Lakes?

    The rooms are non-smoking and the hotel enforces a strict no-smoking policy in indoor areas.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in public areas such as the lobby, pool, spa, restaurants, and golf clubhouse.

  • Is internet access in the room charged or included in the accommodation fees?

    High-speed internet access in the room is offered; the upgraded plan is included in the resort fees charged daily.

  • What hotel services are offered during the stay (room service, concierge, etc.)?

    The hotel features 24-hour room service, evening turndown service, and dedicated concierge services.

  • Does the hotel have a business centre or meeting spaces?

    A business centre and meeting spaces are available on-site, suitable for business stays and corporate events.

  • Is there a laundry or dry cleaning service at the hotel?

    Laundry and same-day dry cleaning services are offered, with pickup directly from the room.

Dining

  • What types of restaurants are available at the Ritz-Carlton Orlando Grande Lakes?

    The Ritz-Carlton Orlando Grande Lakes offers several on-site restaurants, with varied cuisines ranging from fine dining to more casual options.

  • What type of breakfast is offered?

    A buffet and à la carte breakfast is offered, including hot and cold options and a selection of beverages, depending on the chosen dining room or room service.

  • Is there a specific dress code for the restaurants at the Ritz-Carlton Orlando Grande Lakes?

    The dress code is generally smart casual in the restaurants, with an expectation of neat and appropriate attire in the evening.

  • Do the hotel restaurants offer children's menus?

    The resort's restaurant menus usually offer child-friendly dishes; it is advisable to check on-site for available menus and options.

  • Can meals be taken in the room at the Ritz-Carlton Orlando Grande Lakes?

    Room service is available 24/7, with a full menu for meals and snacks.

Spa & Wellness

  • What facilities and types of treatments does the hotel spa offer?

    The resort's spa spans a large area and offers massages, facials, and signature rituals, with facilities dedicated to relaxation.

  • Should spa treatments be booked in advance during a stay at the Ritz-Carlton Orlando Grande Lakes?

    It is recommended to book treatments in advance, especially during peak season or weekends, to secure desired time slots.

  • Does the hotel have a gym or fitness centre?

    A well-equipped fitness centre is available on-site, accessible to hotel guests with modern cardio and weight training equipment.

  • Are there packages that include accommodation and spa treatments at the Ritz-Carlton Orlando Grande Lakes?

    Some packages may combine accommodation, breakfast, spa treatments, or other benefits; availability varies depending on dates and current offers.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel features a large outdoor pool as well as a hot tub, reserved for guests of the establishment.

  • What leisure activities are offered on-site at the Ritz-Carlton Orlando Grande Lakes?

    The property offers an 18-hole golf course associated with the Ritz-Carlton Golf Club, as well as other outdoor leisure facilities.

  • Do hotel guests have access to the facilities of the JW Marriott Orlando Grande Lakes?

    Guests at the Ritz-Carlton can access certain facilities of the neighbouring JW Marriott, including the water park, subject to the resort's conditions.

  • Are there daily organised activities for guests on the Grande Lakes property?

    Activities such as biking, games or entertainment may be offered on the property; their schedule depends on the time of year. Contact the concierge to confirm the day's arrangements.

Family & Kids

  • Does the hotel offer a kids club or activities for children?

    A Ritz Kids children's club is offered with supervised activities for younger guests, suitable for different age groups.

  • Is the Ritz-Carlton Orlando Grande Lakes suitable for a family stay?

    Family rooms and connecting room options are available, and extra beds for children can be provided upon request.

  • Can a babysitting service be booked during the hotel stay?

    Babysitting services may be available through providers recommended by the hotel; it is advisable to book in advance.

  • Are the hotel pools suitable for toddlers?

    The resort's pools generally have shallow areas suitable for children, under parental supervision.

Pets

  • Are pets allowed at The Ritz-Carlton Orlando Grande Lakes?

    Pets, dogs or cats, are allowed with a maximum of one pet per room up to 25 pounds and a non-refundable cleaning fee of 250 USD per stay.

  • Are there restrictions regarding pets in the hotel's common areas?

    Restrictions may exist for pet access to restaurants, pools, and the spa; only service animals are allowed without additional fees.

  • Are service dogs accepted at the Ritz-Carlton Orlando Grande Lakes?

    Service animals are welcomed without fees or documentation requirements, in accordance with the establishment's policy.

Accessibility

  • Does the hotel have rooms and facilities for guests with reduced mobility?

    Accessible rooms and facilities in common areas are provided; detailed information is available by contacting the hotel directly.

  • What accessibility features are available in the hotel's common areas?

    The establishment is equipped with elevators and valet parking for vehicles adapted for wheelchairs.

  • How can I obtain detailed information about accessibility before booking at the Ritz-Carlton Orlando Grande Lakes?

    Staff can provide specific information about accessible facilities and arrange assistance upon prior request.

Billing & Policies

  • Does the hotel have parking?

    Parking is available by valet only, at a rate of 58 USD plus tax per day for registered guests and visitors.

  • Are airport transfers offered?

    Are airport transfers offered? Please contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    Reservations are generally guaranteed by credit card; the cancellation policy depends on the rate chosen and the period, with specific deadlines prior to arrival.

  • What is the average cost of a night at the Ritz-Carlton Orlando Grande Lakes?

    Room rates can vary depending on the season, room type, and events in Orlando; special offers and packages may reduce the cost per night.

  • Are there any occupancy taxes to pay?

    A local occupancy tax and daily resort fees may be added to the room rate on the final bill.

  • What payment methods are accepted to settle my stay at the hotel?

    Payment for stays can be made in cash or by credit card, in accordance with the payment methods accepted by the hotel.

Sustainability

  • Does the Ritz-Carlton Orlando Grande Lakes implement sustainability initiatives?

    The establishment incorporates sustainability practices, such as waste reduction, energy savings, and environmental programs at the resort level.

  • What ecological measures are implemented in the hotel rooms and bathrooms?

    Water and energy consumption reduction initiatives are generally applied, with guest awareness on the reuse of towels and linens.

  • Does the location of the resort contribute to a more responsible tourism approach in Orlando?

    The Grande Lakes area includes green spaces and preserved natural areas, contributing to a more responsible management of the local environment.

The Concierge answers — The Ritz-Carlton Orlando Grande Lakes

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Orlando airport?

    The concierge can organise a private transfer by car or SUV between Orlando International Airport (approximately 16 km away) and the hotel, with personalised greeting according to your flight schedule.

  • How can I easily organise my trips to the theme parks from the hotel?

    The concierge can book Mears Transportation services or taxis for your journeys to Walt Disney World, Universal Orlando, or SeaWorld, as well as to the Orlando Convention Center.

  • Is it possible to have a private driver for the day departing from the hotel?

    The concierge can arrange a private driver by the hour with a premium vehicle for your business appointments or shopping trips in the Orlando area.

  • What transport should I arrange if my flight arrives very late in the evening in Orlando?

    It is recommended to contact the concierge to organise suitable transport (sedan, van, child seat) for your late or early arrival at the airport.

  • Can the concierge help me rent a car during my stay at the Ritz-Carlton Orlando Grande Lakes?

    The concierge can advise you on car rental options nearby and arrange a transfer to the main rental agencies if necessary.

Restaurant Reservations

  • Can you book a table at the fine dining restaurants of the resort and Orlando?

    Reservations are made through the concierge, who can secure tables at the resort's signature restaurants, such as Highball & Harvest, or at popular establishments in Orlando.

  • Who can help me find a family-friendly restaurant for dinner with young children?

    The concierge can recommend family-friendly restaurants with children's menus and early dining hours, both within the resort and in the city, and make reservations.

  • Is it possible to organise a special romantic dinner within the hotel?

    The concierge can arrange a romantic dinner with a preferred table, floral decoration, and food and wine pairing suggestions in one of the resort's restaurants.

Spa Bookings

  • How can I book a treatment at the Ritz-Carlton Orlando Grande Lakes spa?

    Reservations are made through the concierge or directly at the spa, which can offer massages, facials, and wellness rituals in the resort's spa area.

  • Can a couples massage be arranged during our stay?

    The concierge can coordinate simultaneous treatments in a double cabin and access to spa facilities for a shared experience.

  • Can the concierge help me plan a multi-day wellness programme?

    It is recommended to contact the concierge to propose a multi-day wellness programme, combining treatments, fitness, and outdoor activities.

Excursions & Cultural Visits

  • Can you organise excursions to the theme parks from the hotel?

    The concierge can organise private or group visits to the main theme parks in Orlando, with round-trip transport and tailored schedules.

  • Who can advise me on cultural or natural visits around Orlando?

    The concierge can suggest visits to neighbourhoods, museums, gardens, or lakes in the area and arrange transport and tickets if available.

  • Is it possible to organise a golf day through the hotel?

    The concierge can book golf outings at the Ritz-Carlton Golf Club or other renowned clubs in the region, with transfers if necessary.

Special Occasions

  • How can I prepare a surprise in the room for a birthday or honeymoon?

    The concierge can arrange special decorations, a personalised cake, and in-room amenities for a birthday or honeymoon.

  • Can the concierge help me organise a marriage proposal at the Ritz-Carlton Orlando Grande Lakes?

    It is possible to plan marriage proposals with staging, a photographer, and space privatisation in coordination with the concierge.

  • Is it possible to organise a small private reception or family dinner at the hotel?

    The concierge can coordinate with the events team for private dinners, cocktails, or small family receptions in the resort's spaces.

Shopping & Luxury Services

  • Who can point me to the best shopping malls and outlets near the hotel?

    The concierge can recommend the upscale shopping centres in Orlando and arrange round-trip transport according to your availability.

  • Can you help deliver flowers or gifts to my room before my arrival?

    The concierge can assist with the delivery of flowers, the purchase of special gifts, or the placement of presents in the room before your arrival.

  • Can the concierge organise beauty or hair services during my stay?

    The concierge can offer additional services such as recommendations for dry cleaning, an on-site hair salon, and other beauty treatments.

Family Activities

  • How can I register my children for the activities at the Ritz Kids Club?

    The concierge can provide information on the activities and programmes offered by the Ritz Kids Club and indicate the registration procedures based on the children's ages.

  • What family activities are recommended on the Grande Lakes property?

    The concierge can suggest family activities on the property, such as trails, biking, or games, and provide information on the available hours and equipment.

Personalized Experiences

  • Can the concierge help me create a customised itinerary for my stay at the Ritz-Carlton Orlando?

    It is recommended to contact the concierge to organise a customised stay including spa, golf, restaurants, and excursions based on your interests.

  • Is it possible to book a private photo session in the gardens or areas of the hotel?

    The concierge can arrange professional photo sessions within the resort or nearby, subject to the availability of providers.

  • Can you organise exclusive experiences on the property, such as guided walks or outdoor activities?

    The concierge can offer exclusive experiences available on the Grande Lakes property, subject to the activities offered on your dates of stay. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits