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5★ · Jerusalem

Waldorf Astoria Jerusalem

Gershon Agron St 26-28, Jerusalem, 9419008, Israël, Jerusalem

4.64.6/54,276 reviews · Google rating
  • In the heart of Jerusalem
  • Historic setting
  • Blend of modern style and local traditions
  • Easy access to local sights

Hotel 5-star in Jerusalem, Israel, in the heart of Jerusalem, featuring a historic setting, central location and attentive service.

What is the history of Waldorf Astoria Jerusalem?

The hotel is set in the heart of Jerusalem, in a historic setting associated with a five-star address.

A stay here combines local heritage, contemporary comfort and an atmosphere shaped by the city’s traditions.

Does Waldorf Astoria Jerusalem have a spa?

Yes, the hotel has a spa, useful for recovery after sightseeing or meetings.

To arrange a treatment or check opening times, the simplest option is to contact the Concierge before arrival.

Is it easy to explore Jerusalem on foot from Waldorf Astoria Jerusalem?

Yes, the central location makes it easier to reach several major city sights on foot.

Jaffa Gate, the Tower of David and the Church of the Holy Sepulchre are among the places reachable on foot from the hotel.

A word from the Concierge

Waldorf Astoria Jerusalem through the Concierge's eyes

Waldorf Astoria Jerusalem is located in the heart of Jerusalem, Israel. This 5★ hotel offers a luxurious experience in a historic setting. Its central location allows easy exploration of local attractions. The Waldorf Astoria address signifies refinement and elegance, attracting discerning guests. The overall atmosphere blends modernity with local traditions. What sets this hotel apart is its commitment to superior service. Travelers appreciate the attention to detail and comfort of the amenities. Whether for business or family vacations, this hotel caters to various needs. Couples will find a romantic setting, while business travelers benefit from suitable facilities. Peak seasons occur during holidays, so planning ahead is advisable. Visitors should also consider the city's cultural diversity. _My tip from the Concierge:_ book your stay several months in advance to secure your spot at this sought-after hotel.

Why choose Waldorf Astoria Jerusalem?

Waldorf Astoria Jerusalem is an exceptional address in Jerusalem, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Jerusalem
  • Historic setting
  • Blend of modern style and local traditions
  • Easy access to local sights

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the Heart of Jerusalem

    Beginning the day in the calm of a centrally located grand hotel immediately changes one’s experience of Jerusalem. This experience focuses on an unhurried start, attentive service and the comfort of a five-star address before heading out into the city. Ideal for couples as well as business travellers, it sets the right tone from the morning onwards.

    IncontournableIncluded in your stay
  • Tailored 24-Hour Concierge

    In a city as culturally dense as Jerusalem, having a concierge available at any hour is a genuine comfort. This experience is about shaping the stay around your priorities: organising days, suggesting visits, providing practical assistance and handling last-minute requests. It is a discreet yet decisive way to travel with greater ease.

    Service signatureReservation required
  • Wellness Pause After the City

    After a day of walking, sightseeing or meetings, allowing time for relaxation at the hotel helps restore a more inward rhythm. This experience is designed for guests who wish to balance Jerusalem’s intensity with recovery time. It is especially valuable on shorter stays, where each restorative moment noticeably improves the overall trip.

    Reservation required
  • A Central Stay for Exploring on Foot

    One of the hotel’s greatest privileges is the ease with which it allows guests to discover Jerusalem more spontaneously. From here, it becomes simpler to alternate major sights, walks and restful returns to the hotel. This experience suits travellers who want to enjoy the city without heavy logistics, making the most of the property’s central location.

    EmplacementIncluded in your stay
  • Romantic Escape in a Historic Setting

    For couples, Waldorf Astoria Jerusalem offers a setting suited to an elegant interlude, balancing urban heritage with contemporary comfort. The experience rests on the quality of the refuge: returning to the hotel after a day in the city, enjoying the service, taking time over a meal or a quiet pause. It is an ideal way to discover Jerusalem together with greater softness.

    Reservation required
  • Seamless Arrival and Discreet Services

    A great stay often begins with well-managed logistics. With 24-hour reception, luggage storage, daily housekeeping and turndown service, this experience highlights everything that makes travel easier without drawing attention to itself. It is especially suited to late arrivals, irregular departures and itineraries requiring flexibility and reliability.

    Confort absoluIncluded in your stay

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2014 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation is available 14 Days prior day of arrival without penalty, unless otherwise stated in rate plan.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

Dogs are allowed to visit the resort with their owners. Before your arrival, please review our Dog Policy for more information and applicable fees.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Gershon Agron St 26-28, Jerusalem, 9419008, Israël

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 4,276 reviews

5/5Yehuda H.

Service was the best in the world. They took care of us like kings and like we were the only people in the hotel. I’ll definitely come back! This place beats the Citadel by a long shot!!!

5/5joseph laub

The Waldorf Astoria in Jerusalem Israel on Gershon Argon street is a beautiful hotel. The rooms are magnificent with great views and very clean. The bathroom is next level as it has an amazing stand alone bathtub and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Jaffa GateHistoric landmark

    536 m · 6 min walk

  • Tower of DavidTourist attraction

    613 m · 7 min walk

  • Église du Saint-SépulcreChurch

    724 m · 9 min walk

  • Damascus GateTourist attraction

    919 m · 11 min walk

  • Jerusalem TheatrePerforming arts

    1.1 km · 13 min walk

  • The First StationTourist attraction

    1.2 km · 14 min walk

  • Mur des LamentationsPlace of worship

    1.2 km · 14 min walk

  • Dome of the RockMosque

    1.3 km · 15 min walk

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Mitchell ParkPark

    708 m · 9 min walk

  • Parc SacherPark

    1.4 km · 17 min walk

  • Jerusalem Botanical GardensBotanical garden

    2.3 km · 4 min by car

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Marché Mahane YehudaMarket

    1.2 km · 15 min walk

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Waldorf Astoria Jerusalem?

    Check-in is generally possible from 15:00 and check-out until 12:00 according to the hotel's information and major booking sites.

  • Can I check in early?

    Early check-in may sometimes be offered, subject to availability and possibly for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a late check-out at the Waldorf Astoria Jerusalem?

    Late check-out is subject to availability and may incur additional charges. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The Waldorf Astoria Jerusalem has private parking for guests, with accessible spaces and sometimes valet services.

  • Does the hotel offer valet service or luggage assistance upon arrival?

    Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the Waldorf Astoria Jerusalem located in relation to the city centre and the Old City?

    The Waldorf Astoria Jerusalem is located at 26-28 Gershon Agron Street, in close proximity to the centre of Jerusalem and less than one kilometre from the Jaffa Gate.

  • What is the distance between the hotel and the airport?

    The distance to Ben Gurion International Airport is approximately 55 kilometres by road. Travel time varies depending on traffic conditions.

  • Are airport transfers offered?

    The hotel does not offer a regular public shuttle to the airport, but private transfers are frequently arranged through the concierge service.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available throughout the hotel, including in the rooms and common areas, according to major booking sites.

  • What are the reviews of the Astoria hotel in Jerusalem?

    Major review sites describe the Waldorf Astoria Jerusalem as a highly rated luxury hotel, appreciated for its service, location, and the quality of its rooms.

  • What concierge services are offered at the Waldorf Astoria Jerusalem?

    The hotel offers a concierge service that can arrange tours, transfers, reservations, and personalised services for guests.

  • Does the Waldorf Astoria Jerusalem have meeting rooms or spaces for private events?

    Reception rooms and event spaces are available for meetings, conferences, and private events, depending on the venue's capacities.

  • Is the Waldorf Astoria Jerusalem more suitable for romantic, cultural, or business stays?

    The Waldorf Astoria Jerusalem is generally described as suitable for romantic stays, cultural trips, and business stays, thanks to its location and services.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered in the form of a kosher buffet, often highly rated by guests on booking sites.

  • Are guests satisfied with the breakfast at the Waldorf Astoria Jerusalem?

    The breakfast at the Waldorf Astoria Jerusalem receives a very high rating from guests, often around 9.6/10 on booking platforms.

  • How many restaurants are there at the Waldorf Astoria Jerusalem and what are they?

    The Waldorf Astoria Jerusalem has three main restaurants: Palace Restaurant, King’s Court, and The Terrace, offering refined kosher cuisine.

  • How is breakfast at the Waldorf Astoria Jerusalem (hours, type of buffet)?

    Breakfast is served in the dining room as a kosher buffet, with a wide selection of hot and cold dishes, pastries, and local specialities.

  • Does the Waldorf Astoria Jerusalem offer room service?

    Room service is available, allowing guests to order meals, drinks, and breakfast directly to their room, according to the menus offered.

Rooms & Amenities

  • What amenities are found in the rooms of the Waldorf Astoria Jerusalem?

    The rooms at the Waldorf Astoria Jerusalem are equipped with a flat-screen TV, air conditioning, minibar, and espresso coffee machine.

  • How many rooms does the Waldorf Astoria Jerusalem have?

    The establishment has 226 rooms and suites, as stated on official websites and booking platforms.

  • What types of rooms and suites are available at the Waldorf Astoria Jerusalem?

    The hotel offers double rooms, triple rooms, studios, junior suites, and prestige suites, with varying sizes and views.

  • How are the bathrooms in the rooms at the Waldorf Astoria Jerusalem equipped?

    The rooms generally feature a marble bathroom with a separate bathtub and shower, as well as high-end toiletries.

Billing & Policies

  • What is the price of a room at the Waldorf Astoria Hotel?

    The rates for a standard room vary depending on the season and demand, with average prices reported between approximately €500 and over €800 per night.

  • Did the Waldorf Astoria Jerusalem get sold?

    According to press sources, the hotel was sold to a private French investor while remaining operated under the Waldorf Astoria brand.

  • What is the price of a room at the Waldorf Astoria hotel?

    Room rates vary significantly depending on the period, room category, and booking conditions, with prices observed around €500 and more per night.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and the booking channel, ranging from flexible conditions to non-refundable. It is essential to check the terms on your confirmation.

  • Are there any local taxes to pay?

    Local taxes may apply at the time of stay, sometimes added to the room rate according to current Israeli regulations.

  • What services are included in the room price at the Waldorf Astoria Jerusalem?

    Some rates include breakfast and access to the gym; other services such as the spa, massages, or parking may incur additional charges.

Sustainability

  • What is the history of the Waldorf Astoria as a hotel brand?

    The hotel is part of the history of the Waldorf Astoria brand, which originated in New York in the early 20th century and is now developed as a collection of palaces by Hilton.

  • Does the Waldorf Astoria Jerusalem implement sustainability or energy-saving initiatives?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer waste reduction options, such as limiting single-use plastics?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Waldorf Astoria Jerusalem have any environmental or sustainability certification?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What is the history of the Waldorf Astoria Jerusalem?

    The Waldorf Astoria Jerusalem occupies a restored historic building, combining classical architecture with contemporary luxury amenities.

  • What is the distance between the Waldorf Astoria Jerusalem and the Jaffa Gate and the Old City?

    The hotel is located less than one kilometre from the Jaffa Gate, providing direct access to the Old City, and about two kilometres from the Church of the Holy Sepulchre.

  • What major tourist sites are near the Waldorf Astoria Jerusalem?

    The Israel Museum and the Western Wall are located about two kilometres from the hotel, according to information provided by the official site.

  • How does the Waldorf Astoria Jerusalem compare to other luxury hotels in Jerusalem?

    Customer reviews mention a level of luxury comparable to other prestigious hotels in Jerusalem, such as the King David, the Mamilla, or the David Citadel.

Pets

  • Are pets allowed at Waldorf Astoria Jerusalem?

    Pets are generally not accepted at the Waldorf Astoria Jerusalem, according to major booking platforms.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the Waldorf Astoria Jerusalem has a swimming pool, with access and hours specified on booking sites and with the hotel.

  • What spa and wellness services are available at the Waldorf Astoria Jerusalem?

    The Waldorf Astoria Jerusalem offers a Guerlain spa with spa and wellness centre, sauna, hammam, massages, and fitness room.

  • Does the hotel have a gym or fitness centre?

    A fitness centre with modern equipment is available for guests, often accessible for free depending on the stay conditions.

Family & Kids

  • Is the Waldorf Astoria Jerusalem suitable for family stays?

    The Waldorf Astoria Jerusalem welcomes families and offers rooms and suites that can be configured for family stays.

  • Can we obtain a baby cot or equipment for young children at the Waldorf Astoria Jerusalem?

    According to booking platforms, services such as baby cots may be available upon request, subject to confirmation by the hotel.

  • Does the hotel offer specific activities or entertainment for children?

    Contact the concierge to confirm the day's arrangements.

Accessibility

  • Is the Waldorf Astoria Jerusalem accessible to people with reduced mobility?

    The hotel has rooms and common areas adapted for people with reduced mobility, as well as parking spaces for disabled guests.

  • What accessibility features are present in the hotel (lifts, ramps, parking)?

    Lifts serve the floors, and access to the main common areas is adapted with step-free pathways and specific facilities.

  • Can we book a room specifically adapted for disabled guests at the Waldorf Astoria Jerusalem?

    Contact the concierge to confirm the day's arrangements.

The Concierge answers — Waldorf Astoria Jerusalem

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Ben Gurion Airport and the Waldorf Astoria Jerusalem?

    The concierge can arrange a private or luxury vehicle transfer between Ben Gurion Airport and the hotel, one way or round trip. Contact the concierge to confirm the details for the day.

  • Is it possible to book a driver for a day of sightseeing in Jerusalem and Bethlehem?

    The concierge can book a driver for the day to visit Jerusalem and its surroundings, with a personalised itinerary based on your interests.

  • Can the concierge arrange a transfer to Tel Aviv or the Dead Sea from the hotel?

    The concierge can organise transfers to Tel Aviv, the Dead Sea, or other cities, in a sedan or premium vehicle, according to your needs.

  • Can you arrange a limousine or a car with a driver for business appointments?

    It is recommended to contact the concierge to organise a limousine or car service with a driver for your business appointments in Jerusalem.

  • Is there a shuttle or shared transfer between the airport and the Waldorf Astoria Jerusalem?

    The concierge can advise and book, if available, shared transfers or private shuttles between the hotel and the airport.

Restaurant Reservations

  • Can you reserve a table at the Palace Restaurant of the Waldorf Astoria Jerusalem?

    Reservations are made through the concierge, who can secure tables in the hotel's gourmet restaurants and at the best kosher addresses in Jerusalem.

  • Can the concierge recommend and book a high-end restaurant near the Old City?

    The concierge can recommend the best kosher or non-kosher restaurants near the hotel and handle reservations according to your preferences.

  • Is it possible to organise a personalised romantic dinner within the hotel?

    It is recommended to go through the concierge to organise a romantic dinner with a special menu and table decoration in one of the hotel's restaurants.

  • Can you book a brunch at another luxury hotel in Jerusalem like the King David or the Mamilla?

    The concierge can handle reservations for brunches or special lunches at nearby luxury hotels, subject to availability.

Spa Bookings

  • How do I book a treatment at the Guerlain spa of the Waldorf Astoria Jerusalem?

    Reservations are made through the concierge or the spa reception, which can block slots for individual or couples' Guerlain treatments.

  • Can you create a wellness programme for a day at the hotel spa?

    The concierge can organise a complete wellness experience including massages, access to the pool and fitness centre, depending on the day's offerings.

  • Is it possible to book a couple's massage with a special setup at the spa?

    It is recommended to contact the concierge to book couple's treatments and arrange a romantic setup in the spa cabins.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the old city of Jerusalem from the hotel?

    The concierge can arrange private guided tours of the old city, including the Jaffa Gate, the Western Wall, and the Church of the Holy Sepulchre.

  • Can the concierge organise a trip to the Dead Sea and Masada?

    The concierge can book day trips to the Dead Sea, Masada, or Bethlehem with a French or English-speaking guide, subject to availability.

  • Can you book a guide to visit the Israel Museum and Yad Vashem?

    It is recommended to go through the concierge to arrange a visit to the Israel Museum or Yad Vashem with transfer and a qualified guide.

Special Occasions

  • Is it possible to organise a surprise in the room for a birthday or honeymoon?

    The concierge can organise surprises in the room for birthdays or honeymoons: flowers, champagne, kosher pastries, and personalised decorations.

  • Can you arrange a photographer for a shoot in the hotel and the old city?

    The concierge can coordinate professional photo shoots in the hotel or the old city to celebrate an engagement or a bar mitzvah.

  • Can the concierge help organise a small private ceremony or cocktail at the Waldorf Astoria Jerusalem?

    It is recommended to consult the concierge to organise an intimate ceremony or a private cocktail in the hotel's reception spaces.

Shopping & Luxury Services

  • Can you advise me on a luxury shopping route in Jerusalem from the hotel?

    The concierge can arrange shopping assistance in the luxury boutiques of Jerusalem and recommend the best jewellers and art galleries.

  • Is it possible to have a personal shopper during my stay at the Waldorf Astoria Jerusalem?

    The concierge can book a personal shopper or stylist, depending on the available local partnerships.

  • Can you arrange for the purchase and delivery of high-end gifts to my room?

    It is recommended to contact the concierge to arrange for the delivery of gifts, wines, or gourmet products directly to the room.

Family Activities

  • Can you organise child-friendly tours to discover Jerusalem as a family?

    The concierge can suggest child-friendly activities, such as family guided tours of the old city or fun outings in Jerusalem.

  • Can the concierge help me find a babysitting service for an evening?

    It is recommended to request the concierge to arrange for a licensed babysitting service, subject to availability and local regulations.

Personalized Experiences

  • Can you create a customised 'Discover Jerusalem' programme over two or three days?

    The concierge can create tailored itineraries combining holy sites, museums, restaurants, and wellness experiences according to your interests.

  • Is it possible to organise exclusive experiences or private tours through the concierge?

    It is recommended to go through the concierge to arrange exclusive experiences, such as tours outside of opening hours or meetings with expert guides, when possible.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits