The St. Regis Kanai Resort Riviera Maya
Riviera Maya
Hotel 5-star in Riviera Maya, Mexico, in the heart of Riviera Maya, featuring a tropical setting, beach proximity and St. Regis service.
How do I book The St. Regis Kanai Resort Riviera Maya through MyConciergeHotel?
MyConciergeHotel is the IATA-accredited agency partnered with this hotel in Riviera Maya. Our rate is the Amadeus GDS net rate — no agency markup, 10-minute price lock, secure payment through Amadeus Payments (PCI-DSS, 3-D Secure), non-affiliated price comparator and MyConciergeHotel loyalty benefits applied from the first night. Updated 28 May 2026.
Book via your concierge
The St. Regis Kanai Resort Riviera Maya is booked through our concierge desk: your dedicated concierge confirms the room and emails you the tailored proposal.
- IATA-accredited agency
- No card required
- Flexible cancellation
The Concierge's price check
Rates observed on other platforms for this stay — for information only, no affiliate links.
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About
The St. Regis Kanai Resort Riviera Maya is located in the beautiful Riviera Maya region of Mexico. This 5★ hotel is part of the prestigious St. Regis collection. It offers an exceptional natural setting, perfect for travelers seeking tranquility and luxury. The proximity to the beach and tropical landscapes contributes to a relaxing and welcoming atmosphere.
What sets this hotel apart is its commitment to service excellence. Guests benefit from a staff trained to meet all their needs. The overall ambiance is elegant and refined, making it a popular destination for couples and families. The quality of facilities and services reflects the St. Regis brand's reputation.
Before you go, know that the hotel is suitable for romantic getaways, family vacations, or wellness retreats. The ideal season to visit is between December and April, when the weather is milder. Be sure to plan your activities in advance, as some services can be in high demand.
_My tip from the Concierge: book your activities in advance to fully enjoy your stay, especially during peak season._
Highlights
Highlights coming soon.
Services & amenities
Detailed services coming soon.
Rooms & suites
Room catalog coming soon.
Frequently asked questions
Before your stay
Does the hotel have parking facilities?
The hotel has on-site parking, but spaces may be limited. It is recommended to contact the concierge to reserve a spot and to get information about any potential fees.
What kind of breakfast is served?
A buffet breakfast is offered, but it may be at an additional cost. The hours and the possibility of room service may vary, so it is advisable to check with the concierge.
Is Wi-Fi available throughout the hotel?
Wi-Fi is available throughout the hotel for free, including in the rooms and common areas. It is a high-speed service.
Are pets allowed at The St. Regis Kanai Resort Riviera Maya?
Pets are not allowed at The St. Regis Kanai Resort Riviera Maya. For more information or special requests, please contact the concierge.
How far is the hotel from the airport?
The hotel is located about 40 minutes by car from Cancun International Airport. Transfers can be arranged, please contact the concierge for more details.
Does the hotel have a pool?
The hotel has an outdoor pool. It is accessible year-round, but it is advisable to check the opening hours with the concierge.
Is early check-in available?
Early check-in is subject to availability. It is recommended to contact the concierge in advance to request it.
Are airport transfers offered?
Private airport transfers are offered, usually at an additional cost. The concierge can arrange these services for you.
What is the hotel's cancellation policy?
The hotel's cancellation policy may vary depending on the rate and season. Generally, free cancellation is possible 24 to 72 hours before arrival. Please contact the concierge for specific details.
Are there any tourist taxes to pay?
Local tourist taxes may apply and must be paid on-site. The amount varies depending on the night and the number of guests.
Around the hotel
Our full Riviera Maya guide
A Caribbean coast of Maya ruins, cenotes, reefs and refined resorts, where archaeology meets a slower, holistic rhythm.
Why book with MyConciergeHotel?
IATA-accredited agency
GDS net rates negotiated directly, no intermediary, no markup.
APST financial guarantee
Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.
Secure 3DS2 payment
Amadeus Payments — PCI DSS level 1, 3-D Secure strong authentication.
Data hosted in the EU
Supabase Europe hosting — GDPR-compliant, your details are never resold.
Advisors 7 days a week
A French-speaking team replies to your enquiries by email within 24 business hours.