Maroma, a Belmond Hotel
Maroma, a Belmond Hotel is located on the Caribbean coast of Mexico, in the Riviera Maya. This 5★ hotel offers a luxurious experience in a pristine natural environment. The proximity to the beach and tropical landscapes creates a relaxing and intimate atmosphere, ideal for trave…
How do I book Maroma, a Belmond Hotel through MyConciergeHotel?
MyConciergeHotel is the IATA-accredited agency partnered with this hotel in Riviera Maya. Our rate is the Amadeus GDS net rate — no agency markup, 10-minute price lock, secure payment through Amadeus Payments (PCI-DSS, 3-D Secure), non-affiliated price comparator and MyConciergeHotel loyalty benefits applied from the first night. Updated 19 May 2026.
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About
Maroma, a Belmond Hotel is located on the Caribbean coast of Mexico, in the Riviera Maya. This 5★ hotel offers a luxurious experience in a pristine natural environment. The proximity to the beach and tropical landscapes creates a relaxing and intimate atmosphere, ideal for travelers seeking tranquility. Listed in The World's 50 Best Hotels 2025, it attracts a discerning clientele. What sets this hotel apart is its commitment to authenticity and local culture. Guests find a blend of modern comfort and Mexican traditions. The common areas are elegantly decorated, providing a warm and welcoming ambiance. The service is attentive and personalized, ensuring a memorable stay. Before you go, know that Maroma is perfect for couples and families. The peaceful atmosphere encourages rest and relaxation. The best time to visit is between November and April when the weather is pleasant. Be sure to book in advance, as this popular hotel can fill up quickly. _My tip from the Concierge: book your diving or snorkeling activity as soon as you arrive, as spots are limited and fill up fast._
Highlights
Highlights coming soon.
Services & amenities
Detailed services coming soon.
Rooms & suites
Room catalog coming soon.
Frequently asked questions
Before your stay
Does the hotel offer parking services?
Yes, Maroma, a Belmond Hotel provides parking services for its guests. Please contact the concierge to confirm the current arrangements.
What is the breakfast rate at the hotel?
Breakfast is typically included in the room rate, but it's advisable to check the details at the time of booking. Please contact the concierge for more information.
Does the hotel offer free Wi-Fi?
Yes, Maroma, a Belmond Hotel offers free Wi-Fi throughout its facilities. Enjoy connectivity during your stay.
Are pets allowed in the hotel?
Pets are generally not allowed at Maroma, a Belmond Hotel. Please contact the concierge for any possible exceptions.
What is the distance from the hotel to the nearest airport?
Maroma, a Belmond Hotel is located approximately 30 minutes from Cancun International Airport. Please contact the concierge to arrange a transfer.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool where guests can relax and enjoy the sun. Towels are provided.
Is early check-in possible?
Early check-in is subject to availability. It is recommended to contact the concierge to check available options on your arrival day.
Does the hotel offer transfer services?
Yes, Maroma, a Belmond Hotel offers transfer services to and from the airport. Please contact the concierge for more details.
What are the hotel's cancellation policies?
Cancellation policies may vary depending on the type of booking. It is advisable to read the policies at the time of booking or contact the concierge.
Are there any resort fees to be paid at the hotel?
Yes, resort fees may apply during your stay at Maroma, a Belmond Hotel. Please check the details at the time of booking.
Does the hotel offer family-friendly amenities?
Yes, Maroma, a Belmond Hotel offers various family-friendly amenities, including activities for children. Please contact the concierge for more information.
Does the hotel provide services for persons with reduced mobility?
Yes, Maroma, a Belmond Hotel offers services and facilities for persons with reduced mobility. Please contact the concierge for more details.
Why book with MyConciergeHotel?
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GDS net rates negotiated directly, no intermediary, no markup.
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Advisors 7 days a week
A French-speaking team replies to your enquiries by email within 24 business hours.