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5★ · New York City

The Ritz-Carlton New York NoMad

25 W 28th St, New York, NY 10001, États-Unis, New York City

4.44.4/5634 reviews · Google rating
  • NoMad address in a lively Manhattan neighbourhood
  • Close to New York’s landmark attractions
  • Chic, contemporary setting
  • Well suited to business and leisure stays

Hotel 5-star in New York City, United States, in the heart of New York City, featuring attentive service, contemporary design and personalised stays.

How many stars does The Ritz-Carlton New York NoMad have?

The Ritz-Carlton New York NoMad is a five-star hotel in New York City.

It suits both business stays and couple breaks, with round-the-clock service and a contemporary setting.

Is there a rooftop bar at The Ritz-Carlton New York NoMad?

Yes, the hotel has a rooftop bar, Nubeluz, along with other dining and bar venues.

For the evening, it is sensible to check access conditions and reservations for your chosen date.

What dining and drinking options are available at The Ritz-Carlton New York NoMad?

The hotel brings together several venues, including Zaytinya, Bazaar Meat by José Andrés, Bazaar Bar and The Lobby Lounge.

You can plan breakfast, dinner in the hotel, or a rooftop drink depending on the pace of your stay.

A word from the Concierge

The Ritz-Carlton New York NoMad through the Concierge's eyes

Located in New York City, The Ritz-Carlton New York NoMad provides a luxury hotel experience. This 5★ hotel sits in a vibrant neighborhood, close to the city's iconic attractions. The Ritz-Carlton address signifies comfort and sophistication, appealing to travelers seeking a refined getaway.

What distinguishes this hotel is its elegant atmosphere and attentive service. Guests appreciate the chic, contemporary setting, ideal for both business and leisure stays. The property emphasizes guest well-being, offering a personalized experience with each visit.

Before you go, know that the hotel suits couples and business travelers alike. The proximity to public transport makes accessing major tourist sites easy. The summer season is particularly popular, but each season offers a unique ambiance in New York City.

_My tip from the Concierge: book your visits to local attractions in advance to avoid long waiting lines._

Why choose The Ritz-Carlton New York NoMad?

The Ritz-Carlton New York NoMad is an exceptional address in New York City, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • NoMad address in a lively Manhattan neighbourhood
  • Close to New York’s landmark attractions
  • Chic, contemporary setting
  • Well suited to business and leisure stays
  • Easy access via public transport

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast and a seamless start into Manhattan

    One of the most tangible pleasures of this address lies in beginning the day without friction. Breakfast at the hotel, a quick exchange with the concierge, then an easy departure towards Midtown, Flatiron, Chelsea or Manhattan’s major attractions according to your plans. This experience highlights what the hotel offers best: an elegant, central and well-connected base that allows guests to move from interior comfort to New York energy with ease.

    Idéal premier jourIncluded in your stay
  • Tailor-made concierge itinerary in New York

    For a short stay as much as for a first discovery of the city, concierge guidance can transform the experience. The aim is not to accumulate addresses, but to build a coherent day: landmark attractions, realistic travel times, useful reservations, well-placed pauses and suggestions adapted to your rhythm. It is a particularly effective way to enjoy Manhattan from NoMad without losing energy to logistics.

    Service signatureReservation required
  • A wellness pause after a day in the city

    After several hours of walking, meetings or sightseeing, returning to the hotel to slow down can transform the quality of a stay. This experience rests on the property’s wellness-minded philosophy: recovering a calmer rhythm, enjoying the comfort of the room, organising a restorative moment and preparing for the evening in better conditions. It is an especially welcome pause in a city as stimulating as New York.

    Bien-être urbainIncluded in your stay
  • A couple’s weekend in contemporary New York

    The address lends itself especially well to a couple’s escape: a lively neighbourhood, contemporary styling, easy access to major cultural scenes and the possibility of returning to the hotel easily between highlights. The experience is about living Manhattan with greater fluidity: a morning walk, lunch in the area, a visit or shopping, time back in the room, then dinner and an evening out. It is an elegant, current reading of the romantic New York stay.

    Included in your stay
  • A frictionless business stay

    For business travellers, the true value of a grand urban hotel often lies in ease of execution. A front desk and concierge available at all hours, daily housekeeping, laundry, wake-up service and an efficient location combine here into an experience designed to lighten the mental load of travel. Guests save time, recover better and can move through meetings, meals and returns to the hotel with welcome continuity.

    BusinessIncluded in your stay
  • New York without a car, in complete freedom

    Thanks to the hotel’s location and easy access to public transport, it becomes possible to organise a highly mobile stay without relying on a car. This experience highlights a lighter way of exploring Manhattan: underground, walking, short journeys and an easy return to the hotel. It particularly suits travellers who want to experience the city directly, flexibly and spontaneously while retaining the comfort of a five-star address.

    MobilitéIncluded in your stay

Restaurants & bars

9 on-site dining venues.

  • Zaytinya

    Restaurant

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • Eastern Mediterranean
    Practical information

    The concierge’s wordAt Zaytinya, let yourself be guided by José Andrés’s Eastern Mediterranean vision: a thoughtful, inspired choice at The Ritz-Carlton New York NoMad.

  • Nubeluz

    Bar

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • Nubeluz is a rooftop bar in New York City, designed by Martin Brudzinski.
    Practical information

    The concierge’s wordFor a drink with a view, head to Nubeluz, José Andrés’s rooftop bar, in a setting imagined by Martin Brudnizki.

  • Bazaar Bar

    Bar

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • The Bazaar Bar is the ideal spot to transition from a busy day to a lively evening.
    Practical information

    The concierge’s wordTo ease from a busy day into a lively evening, head to José Andrés’s Bazaar Bar: just the right stop at The Ritz-Carlton New York NoMad.

  • The Lobby Lounge

    Lounge

  • Bazaar Meat by José Andrés

    Restaurant

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • Spanish
    • Japanese wagyu seared tableside on a hot stone
    Practical information

    The concierge’s wordAt Bazaar Meat by José Andrés, go for the Japanese wagyu seared tableside on a hot stone; it’s as precise as it is theatrical.

  • The Bazaar NY

    Restaurant

    Highlights

    • Steak at NYC hotel restaurant
    Practical information

    The concierge’s wordFor a steak at the hotel, The Bazaar NY is the table to keep in mind at The Ritz-Carlton New York NoMad.

  • Eastern Mediterranean restaurant

    Restaurant

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • Eastern Mediterranean
    Practical information

    The concierge’s wordAt The Ritz-Carlton New York NoMad, head to José Andrés’s table for a stylish taste of the Eastern Mediterranean.

  • rooftop bar

    Bar

    Chef: José Andrés
    Chef: José Andrés

    Highlights

    • Eastern Mediterranean
    Practical information

    The concierge’s wordFor a drink with a view, head to the rooftop bar: José Andrés’ Eastern Mediterranean touch sets the tone right away.

  • Spanish/Japanese hybrid

    Restaurant

    Highlights

    • Spanish/Japanese
    Practical information

    The concierge’s wordIf you’re in the mood for something different, book this table where Spanish and Japanese influences meet.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome (350 € fee).

Non-Refundable Pet Fee Per Stay: $350.00. Maximum Pet Weight: 60.0lbs. Maximum Number of Pets in Room: 2.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 25 W 28th St, New York, NY 10001, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 634 reviews

5/5Leo Loventha

The Ritz Carlton NoMad deliverers an experience that feels effortlessly luxurious without being pretentious. It combines modern sophistication and genuine comfort. The rooms are exceptional. The wall of glass windows…

5/5Alison Caddy

We stayed for two nights to celebrate my husband’s birthday in the city, and it was the perfect hotel. The location was ideal, and the quality of both the shared spaces and rooms truly stood out. The service was above…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Empire State BuildingHistoric landmark

    420 m · 5 min walk

    Historical landmark a five-minute walk away, known for its iconic architecture and significance in New York's history.

    Practical information

    The concierge’s wordA 5-minute walk away, the Empire State Building makes an ideal stop if you're in the mood for an architectural landmark steeped in New York history.

  • Madison Square GardenTourist attraction

    675 m · 8 min walk

    Madison Square Garden, an iconic arena an eight-minute walk away, hosts various sports events and concerts.

    Practical information

    The concierge’s wordFor an easy concert or sports night, Madison Square Garden is an 8-minute walk away: ideal if you want to go out and get back easily.

  • SUMMIT One VanderbiltTourist attraction

    1.2 km · 14 min walk

    Tourist attraction 1.2 km away, featuring panoramic views of the city from its observation decks.

    Practical information

    The concierge’s wordFor an urban break with a view, SUMMIT One Vanderbilt offers a lovely panorama over New York City from its observation decks.

  • Grand Central TerminalHistoric landmark

    1.3 km · 15 min walk

    Grand Central Terminal, a historic and iconic train station, is an important transit hub in New York.

    Practical information

    The concierge’s wordIdeal if you want to slip a historic pause into a journey through New York, or simply soak up the energy of a major transit hub.

  • VesselTourist attraction

    1.4 km · 17 min walk

    Vessel, an iconic architectural landmark, is a tourist site to visit.

    Practical information

    The concierge’s wordIf you're in the mood for an urban break, Vessel lends itself well to a stroll around an iconic architectural landmark in New York City.

  • Rockefeller CenterHistoric landmark

    1.7 km · 20 min walk

    Historical landmark 1.7 km away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s wordIdeal for an urban break, Rockefeller Center is best enjoyed when you're in the mood for iconic architecture and a place with real cultural significance.

  • Radio City Music HallTourist attraction

    1.8 km · 3 min by car

    Concert hall located 1.7 km away, known for its performances and musical events.

    Practical information

    The concierge’s wordPerfect for an evening outing if you're in the mood for a big show or a musical event in an iconic New York City venue.

  • Cathédrale Saint PatrickChurch

    1.8 km · 3 min by car

    Religious building located an eighteen-minute walk away, representing an example of neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a calm break, head to St. Patrick’s Cathedral and its neo-Gothic architecture, ideal when you feel like changing pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Bryant ParkPark

    1.0 km · 12 min walk

    Bryant Park, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s wordFor a green break between appointments, Bryant Park offers a pleasant urban setting with green spaces and leisure activities.

  • High LinePark

    1.4 km · 16 min walk

    High Line, an elevated linear park, provides a unique green space in the heart of New York.

    Practical information

    The concierge’s wordFor a green break in the heart of New York, the High Line is well suited to an elevated stroll between two appointments.

  • Times SquareSquare

    1.4 km · 17 min walk

    Times Square, a bustling plaza in New York known for its bright billboards and vibrant atmosphere.

    Practical information

    The concierge’s wordTo feel New York’s energy, stop by Times Square in the evening, when the bright billboards and vibrant atmosphere take over.

  • Washington Square ParkPark

    1.8 km · 3 min by car

    Washington Square Park, an urban park providing a space for relaxation and recreation in the heart of New York.

    Practical information

    The concierge’s wordFor a break between plans, Washington Square Park offers a moment of relaxation and leisure in the heart of New York.

  • Little IslandPark

    1.9 km · 3 min by car

    Little Island, a floating park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to Little Island at the end of the day: its green spaces and walking paths are ideal for a stroll.

  • Central ParkPark

    4.6 km · 8 min by car

    Central Park, a vast green space in the heart of New York, ideal for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a nature break in the heart of New York, head to Central Park for a calm stroll between two busier parts of your day.

Places to visit nearby

The sights, landmarks and walks I recommend around The Ritz-Carlton New York NoMad — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a valet service is offered on site. Parking is paid and the hotel indicates a daily rate, with an amount communicated by the property that may vary depending on the source.

  • What are the check-in and check-out times?

    Check-in is from 4:00 PM and check-out is before 11:00 AM. The minimum age for check-in is 21 years.

  • Can I request a late check-out?

    Yes, the hotel offers a late check-out subject to availability. Any request must be confirmed directly by the reception on the day of the stay.

  • Can I do an early check-in?

    Yes, an early check-in can be requested, but it depends on the availability of the day. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is The Ritz-Carlton New York NoMad located?

    The hotel is located at 25 West 28th Street, in the NoMad district of Manhattan. Madison Square Park and Fifth Avenue are just a few minutes' walk away.

  • What are the nearest subway stations?

    The 28th Street station is mentioned nearby, as well as Penn Station, Grand Central Terminal, and Herald Square. Access by subway and train is therefore direct from the area.

  • What is the distance between the hotel and the airport?

    The most commonly used airport depends on your itinerary, but the hotel indicates distances to the major New York airports. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel well located for visiting Manhattan?

    The establishment is in Midtown South, close to Madison Square Park, 5th Avenue, and Penn Station. It is suitable for both tourist stays and business trips.

  • What are the parking rates?

    Parking is available via valet service. The published rates are chargeable and may vary depending on the booking source.

  • Are airport transfers offered?

    The airport shuttle service is not indicated as standard. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer an airport shuttle?

    The hotel does not indicate a free airport shuttle as a standard service. However, the concierge can arrange a private vehicle upon request.

  • What happened to the NoMad hotel in NYC?

    The architecture and address of the building correspond to the former NoMad location reimagined under the Ritz-Carlton brand. The current establishment is not the historic NoMad Hotel, but a distinct hotel in the same area.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Rooms have free Wi-Fi. Internet access is also reported as high-speed on major platforms.

  • How many rooms does the hotel have?

    The hotel has approximately 250 rooms and suites in a high-rise tower. Some rooms offer views of Manhattan.

  • Are there connecting rooms?

    Connecting rooms are offered subject to availability. This option must be requested at the time of booking.

  • Are the rooms non-smoking?

    The hotel is non-smoking. Common areas and rooms are subject to this policy.

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool. The mentioned facilities include the spa, gym, and other wellness services.

  • Why is The Ritz-Carlton so famous?

    The Ritz-Carlton is famous for its level of service, luxury standards, and iconic positioning in the high-end hospitality sector. In NoMad, the location combines great height, contemporary design, and signature dining.

  • What shampoo does Ritz-Carlton use?

    The shampoo and bath products are not publicly detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are included in the stay?

    Yes, air conditioning, a private bathroom, and daily housekeeping are among the usual amenities. The exact services vary by room category.

  • Is room service available 24/7?

    Yes, room service is available 24/7 according to official information. Same-day dry cleaning services are also mentioned.

  • Is there a 24/7 reception?

    Yes, the hotel provides a 24/7 reception and concierge service. These services facilitate late arrivals and requests during the stay.

  • Do you offer laundry service?

    Yes, the hotel offers dry cleaning and laundry services. Processing may be same-day depending on the drop-off time.

Dining

  • What type of breakfast is offered?

    Breakfast is offered each morning at an additional cost. Available sources mention a full breakfast, generally served between 7:00 AM and 10:30 AM.

  • Is there a restaurant on site?

    Yes, the hotel has a restaurant and a bar. The culinary programme is associated with José Andrés according to specialised hotel press.

  • Does the hotel have a rooftop bar?

    Yes, a rooftop bar is mentioned among the dining spaces. Reservations are recommended for the most sought-after times.

  • Can we order room service?

    Yes, the hotel serves meals in-room via room service. The service is advertised as 24/7 on official information.

  • What is the dress code for the Ritz Carlton NoMad rooftop bar?

    The expected dress style is chic and elegant in the dining areas and rooftop bar. The exact rules may be enforced more strictly depending on the time and event.

Spa & Wellness

  • Does the hotel have a spa?

    Yes, the hotel has an on-site spa. Treatments and slots must be booked in advance depending on availability.

  • Is there a gym?

    Yes, a fitness centre is available for guests. Access is indicated as open 24/7 on some platforms.

  • Does the spa include a sauna?

    A sauna is mentioned among the wellness facilities. The exact services may vary depending on the spa area available at the time of stay.

  • Can a spa treatment be booked in advance?

    The concierge can book a treatment according to the spa's schedule. The slots for the day depend on remaining availability.

Activities & Leisure

  • Does the hotel offer a fitness area?

    Yes, a gym is accessible to guests. It is suitable for simple workouts during the stay.

  • Is there an outdoor area to relax?

    The terrace or patio is mentioned among the relaxation spaces. Access depends on the day's configuration and weather conditions.

  • What activities can be done around the hotel?

    The hotel allows easy enjoyment of Manhattan due to its central location. Cultural activities, shopping, and dining are accessible within a short distance.

Family & Kids

  • Is the hotel suitable for a family stay?

    Yes, the hotel is suitable for family stays, with connecting rooms and services available upon request. Specific needs should be communicated prior to arrival.

  • Are children allowed at the hotel?

    Children can stay depending on the room configuration and booking policy. Exact arrangements must be confirmed at the time of booking.

  • Can babysitting services be requested?

    A babysitting service is mentioned by the Michelin guide as an available service. Details should be confirmed directly with the hotel.

Pets

  • Are pets allowed at The Ritz-Carlton New York NoMad?

    Yes, dogs and cats are allowed. The hotel generally limits the stay to a maximum of two pets and applies a fee per stay.

  • Is there a weight limit for pets?

    Yes, the hotel specifies a pet-friendly policy with food and water bowls available. Weight and size restrictions apply.

  • Are assistance dogs allowed?

    Yes, assistance animals are accepted without fees or documentation required. The hotel also indicates suitable parking arrangements.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    Yes, the establishment has elevators and accessible spaces. Adapted rooms and specific services are available upon request.

  • Are there rooms adapted for specific needs?

    Yes, accessible rooms are offered. You need to contact the hotel to know the specific amenities of each room type.

  • Is the parking suitable for disabled people?

    Yes, the valet parking provides arrangements for vehicles equipped for wheelchair users. Details should be confirmed prior to arrival.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the platform used. The exact conditions are stated in the offer chosen at the time of booking.

  • Is a credit card required to book?

    Yes, some reservations require a credit card and may involve charges for the stay or services. The specific terms vary according to the rate.

  • Are there any occupancy taxes to pay?

    Local taxes may apply in addition to the displayed price. The final amount depends on the reservation and the current pricing.

  • What is the $2000 rule at Ritz-Carlton?

    The hotel does not publish an official rule known as the '2000 dollars' rule. Payment, deposit, or minimum spending conditions depend on the rate booked and the relevant point of sale.

Sustainability

  • Does the hotel have sustainability commitments?

    The hotel is committed to energy efficiency practices and waste reduction through brand standards. Not all operational details are published at the establishment level.

  • Does the hotel implement energy-saving measures?

    The brand generally prioritises actions on water, energy, and responsible purchasing. The exact measures applied on-site may vary.

  • Does the hotel limit the use of plastic?

    Initiatives to reduce plastic and waste sorting may be implemented according to the brand's standards. It is possible to request further details from the hotel.

The Concierge answers — The Ritz-Carlton New York NoMad

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport?

    The concierge can organise a taxi, a chauffeur-driven car, or a private ride to and from New York airports.

  • Can a chauffeur be booked for a specific time?

    It is recommended to check availability in advance for very early departures or late arrivals.

  • What is the best route between the hotel and JFK?

    The concierge can indicate the fastest option based on the schedule, traffic, and your terminal.

  • Can a vehicle be arranged for multiple passengers and luggage?

    The concierge can book a car suitable for the size of your group and your luggage.

  • Can you arrange a transfer between Penn Station and the hotel?

    Private car transfers can be coordinated upon request with your train or flight schedule.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near the hotel?

    Reservations are generally made according to the restaurant's availability and the desired time.

  • Which restaurant do you recommend for a birthday dinner?

    The concierge can suggest venues with a view, rooftop options, or Michelin-starred cuisine based on your request.

  • Can you secure a last-minute reservation at a popular restaurant?

    It is recommended to specify the time, number of guests, and any allergies when making the request.

  • Can a table be reserved for a small private group?

    The concierge can check options that accommodate groups and arrange the best possible configuration.

  • Can you book a late lunch after a museum visit?

    Reservations are made on a case-by-case basis according to the day's service and the restaurant's policy.

Spa Bookings

  • Can you book a couples massage?

    The concierge can check the available slots for a treatment during the day or evening.

  • What spa treatments can be booked for a quick break?

    It is recommended to specify the desired duration to find the most suitable treatment.

  • Can you arrange a facial treatment before dinner?

    The concierge can inquire about the available options for facial, body, or relaxation treatments.

  • Can a spa slot be obtained on the same day?

    Availability varies depending on the demand and the type of treatment sought.

Excursions & Cultural Visits

  • Can you organise a private museum tour in New York?

    The concierge can suggest private tours, museums, and cultural experiences based on your interests.

  • Which excursion is best for a half-day discovery?

    It is recommended to specify the age of the participants to tailor the itinerary and pace.

  • Can you book tickets for a highly sought-after attraction?

    The concierge can assist in reserving timed tickets to minimise waiting.

  • Can a guided tour focusing on architecture be arranged?

    Themed itineraries can be prepared based on art, architecture, or gastronomy.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can coordinate flowers, champagne, pastries, or room decorations.

  • Can you assist with a birthday or a marriage proposal?

    It is recommended to provide sufficient notice for personalised celebration requests.

Shopping & Luxury Services

  • Can you recommend the best luxury boutiques around the hotel?

    The concierge can direct to the nearest luxury boutiques and arrange transportation if needed.

  • Can a personal shopper be arranged in New York?

    Personal shopping services can be requested depending on local availability.

Family Activities

  • What family outings are easy to do from the hotel?

    The concierge can suggest child-friendly activities based on age and desired duration.

Personalized Experiences

  • Can you create a personalised itinerary for a two-day stay?

    The concierge can create a tailored programme based on your schedule, preferences, and budget.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits