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5★ · Lake Tahoe

The Ritz-Carlton, Lake Tahoe

13031 Ritz Carlton Highlands Ct, Truckee, CA 96161, États-Unis, Lake Tahoe

4.44.4/51,713 reviews · Google rating
  • Set among Lake Tahoe’s mountains and forests
  • Easy access to winter skiing
  • A convenient base for summer hikes
  • On-site spa

Hotel 5-star in Lake Tahoe, United States, 544 m from Northstar California Resort, featuring a spa, fine-dining restaurant and ski valet.

How much does a night at The Ritz-Carlton, Lake Tahoe usually cost?

Rates vary with the season, your travel dates and the room category.

At Lake Tahoe, winter and peak-demand periods have a clear impact on price. For an exact figure, check your dates or contact the Concierge.

Is The Ritz-Carlton, Lake Tahoe well located for skiing and mountain activities?

Yes. The hotel makes winter slope starts easy and also works well as a base for hiking in the warmer months.

Northstar California Resort is within walking distance, which keeps daily logistics straightforward.

What dining options are available at The Ritz-Carlton, Lake Tahoe?

The hotel has three venues, with different styles to suit different moments of the day.

Manzanita serves contemporary mountain cuisine, Living Room Lodge focuses on cocktails and light bites, and Montesa offers a refined take on Mexican street food.

A word from the Concierge

The Ritz-Carlton, Lake Tahoe through the Concierge's eyes

The Ritz-Carlton hotel is located in Lake Tahoe, United States. This 5★ hotel offers an exceptional natural setting, surrounded by mountains and forests. It is a popular destination for outdoor enthusiasts, with easy access to skiing in winter and hiking in summer. The Ritz-Carlton property symbolizes luxury and comfort, attracting a discerning clientele. What sets this hotel apart is its warm and welcoming atmosphere while providing premium services. Guests particularly enjoy the spa and fine dining restaurants that highlight local produce. The hotel positions itself as an ideal retreat for couples, families, and business travelers. Before visiting, it is important to note that the ambiance is relaxing, conducive to unwinding. Families will find suitable activities, while couples will appreciate the intimacy of the setting. Seasonality plays a key role, with different activities available throughout the year. _My tip from the Concierge:_ book your activities in advance, especially during peak season, to fully enjoy your stay.

Why choose The Ritz-Carlton, Lake Tahoe?

The Ritz-Carlton, Lake Tahoe is an exceptional address in Lake Tahoe, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set among Lake Tahoe’s mountains and forests
  • Easy access to winter skiing
  • A convenient base for summer hikes
  • On-site spa
  • Restaurants showcasing local produce

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Ski-in/ski-out
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Early departure to the slopes

    One of the property’s clearest pleasures lies in the ease of winter mornings. Staying here means benefiting from easy access to skiing, allowing guests to set out early, minimise transfer time and devote the greater part of the day to the mountain rather than to logistics. It is a simple experience on the surface, yet a decisive one in the quality of a Lake Tahoe stay.

    HiverIncluded in your stay
  • Hiking from the hotel

    In the warmer months, the hotel becomes a natural starting point for exploring the slopes and forests of Lake Tahoe. This experience appeals to travellers who want to enjoy the destination at their own pace, with the freedom to set out early, return for a wellbeing pause or lunch, then head out again if they wish. It is mountain luxury built on freedom of movement.

    ÉtéIncluded in your stay
  • Post-activity spa interlude

    After a day of skiing, walking or simply several hours spent outdoors, the on-site spa comes fully into its own. This experience is built on the contrast between the intensity of the open air and the return to a space designed for recovery. Guests come to ease the body, slow the pace and extend the stay in a quieter, more inward-looking register.

    Bien-êtreReservation required
  • Dinner centred on local produce

    The hotel’s restaurants highlight local produce, offering a grounded culinary reading of the region without unnecessary display. The experience is less about performance than about returning, after an active day, to cooking that feels accurate, seasonal and coherent with the surrounding landscape. Dining here fully contributes to the sense of anchoring that defines a successful mountain stay.

    Reservation required
  • Four-season family stay

    The Ritz-Carlton, Lake Tahoe works especially well for families thanks to its natural setting, the variety of activities according to the season and the service structure of a grand hotel. The experience is not one of a fixed programme, but of a flexible stay in which each guest can find their own rhythm between the outdoors, rest, meals and shared moments in a reassuring setting.

    FamilleIncluded in your stay
  • Mountain escape for two

    For couples, the property offers a particularly balanced combination of nature, privacy and comfort. The experience is built around simple gestures: heading out for a walk or a ski session, returning to the spa, dining on site, then retreating to the calm of a room conceived as a refuge. It is a way of experiencing Lake Tahoe in a more intimate register without giving up the destination’s energy.

    CouplesIncluded in your stay

Restaurants & bars

3 on-site dining venues.

  • Manzanita

    Restaurant

    Highlights

    • contemporary mountain cuisine
    • our signature Lake Tahoe restaurant, where contemporary mountain cuisine takes center stage.
    Practical information

    The concierge’s wordAt Manzanita, go for contemporary mountain cuisine at The Ritz-Carlton Lake Tahoe’s signature restaurant.

  • Living Room Lodge

    Lounge

    Highlights

    • the ideal spot to enjoy a handcrafted cocktail or a light bite.
    Practical information

    The concierge’s wordFor a handcrafted cocktail or a light bite in a lounge setting, slip into Living Room Lodge—it’s just the right move.

  • Montesa, Cantina Moderna

    Restaurant

    Highlights

    • Mexican
    • elevated takes on traditional Mexican street food and cocktails
    Practical information

    The concierge’s wordFor a lively break, head to Montesa, Cantina Moderna for an elevated take on Mexican street food and thoughtfully crafted cocktails.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 17:00 to 00:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 13031 Ritz Carlton Highlands Ct, Truckee, CA 96161, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 1,713 reviews

3/5Jerry March

Check-in was done amazing well. Servicing the room was inconsistent. Some days cleaned at mid morning next day wasn't until 4pm. Turn down service would appear between 4-5pm. Last night never came. Check-out was…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Northstar California ResortTourist attraction

    544 m · 7 min walk

    Ski resort a seven-minute walk away, featuring slopes for all levels of skiers.

    Practical information

    The concierge’s wordA 7-minute walk away, Northstar California Resort is a great break if you want to alternate between easy runs and more challenging slopes.

  • Highlands GondolaTourist attraction

    983 m · 12 min walk

    Tourist attraction located 983 meters away, offering panoramic views of the lake and surrounding mountains.

    Practical information

    The concierge’s wordFor a wide-open Lake Tahoe break, head to Highlands Gondola when you're in the mood for panoramic views of the lake and surrounding mountains.

  • Big Spring Express GondolaTourist attraction

    1.0 km · 13 min walk

    Big Spring Express Gondola, a tourist attraction providing panoramic views of Lake Tahoe.

    Practical information

    The concierge’s wordFor a wide-angle break over Lake Tahoe, head to the Big Spring Express Gondola when you feel like gaining some altitude.

  • Shaffer Mill CreekTourist attraction

    3.4 km · 6 min by car

    Shaffer Mill Creek, a tourist attraction 3.4 km away, provides a natural setting for exploration.

    Practical information

    The concierge’s wordFor a nature break around Lake Tahoe, Shaffer Mill Creek is well suited to a leisurely stroll in a peaceful setting.

  • Martis Creek Wildlife AreaTourist attraction

    3.8 km · 7 min by car

    Hiking area located 3.8 km away, featuring trails to explore the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break near Lake Tahoe, Martis Creek Wildlife Area is well suited to a walk on the trails and a moment outdoors.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Springs PavillionPark

    2.3 km · 4 min by car

    Springs Pavilion, a park providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green break, head to Springs Pavillion when you feel like slowing down, unwinding, and simply enjoying nature.

  • Creekside PavilionPark

    3.1 km · 5 min by car

    Creekside Pavilion, a park providing a natural space to relax and enjoy outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Lake Tahoe, Creekside Pavilion is well suited to a relaxing moment or a few outdoor activities.

  • Memorial PlaquePark

    3.4 km · 6 min by car

    Park located 3,391 meters away, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordIf you're after a green break, Memorial Plaque works well for a moment outdoors to unwind and enjoy the natural setting.

  • Martis Camp Park PavilionPark

    3.8 km · 7 min by car

    Martis Camp Park Pavilion, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in Lake Tahoe, head to Martis Camp Park Pavilion if you’re in the mood for a gentle walk on its trails.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton, Lake Tahoe?

    Check-in is generally from 5 PM and check-out is at 11 AM, subject to availability on the day of arrival and departure.

  • Does the hotel have parking?

    Yes, a private parking with valet service is available on site, charged at approximately 60 to 65 USD per night for hotel guests depending on the season.

  • Can I check in early?

    Early check-in may be granted based on availability; it is advisable to request it in advance, and fees may apply depending on occupancy.

  • Can a late check-out be requested at the Ritz-Carlton, Lake Tahoe?

    Late check-out is possible depending on availability on the day and may incur additional fees; requests should be made directly at the reception on the same day.

  • What are the requirements for checking in upon arrival at The Ritz-Carlton, Lake Tahoe?

    Check-in procedures require a photo ID and a valid credit card; the minimum age to check in is 18 years.

Location & Access

  • Where exactly is The Ritz-Carlton, Lake Tahoe located?

    The hotel is located at 13031 Ritz-Carlton Highlands Court, Truckee, California, in the Northstar area, on the mountainside above North Lake Tahoe.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 44 miles, or about 45 minutes by car, from Reno-Tahoe International Airport, the nearest major airport.

  • How do I get to The Ritz-Carlton, Lake Tahoe from Reno-Tahoe Airport?

    From Reno-Tahoe, access is mainly by car or private transfer via Interstate 80, then by the road leading to the Northstar resort before reaching the access road to the hotel.

  • Does the hotel offer a shuttle to Truckee or Lake Tahoe?

    A shuttle service connects the hotel to downtown Truckee and the Lake Club seasonally, at set times, offered at no additional charge for guests.

  • Is the hotel directly connected to the village of Northstar?

    The establishment is directly connected to the village of Northstar by a gondola, allowing convenient access to the village's restaurants, shops, and activities.

Rooms & Amenities

  • What amenities can be found in the rooms at The Ritz-Carlton, Lake Tahoe?

    The rooms and suites generally feature a gas fireplace, luxury bedding, a television, a seating area, and for many, a balcony with mountain views.

  • Does the hotel have family suites or residences with a kitchen?

    Yes, the hotel offers suites and residences with multiple bedrooms, a living room, and a full kitchen, suitable for family or friends' stays.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel and in the rooms for guests staying on-site.

  • Are there connecting rooms at The Ritz-Carlton, Lake Tahoe?

    Connecting rooms are available, subject to availability, and can be guaranteed by contacting the hotel or concierge directly before arrival.

  • Can meals be served in the room at The Ritz-Carlton, Lake Tahoe?

    Room service is available, with the option for meals and drinks in the room, according to a defined menu and hours.

Included Services

  • What services are included in the rate at The Ritz-Carlton, Lake Tahoe?

    Standard Wi-Fi is offered at no additional charge; some packages or premium services may be available for an extra fee depending on needs.

  • Does the hotel charge resort fees and what do they include?

    Contact the concierge to confirm the terms for the day.

  • Is the reception and concierge open 24 hours at The Ritz-Carlton, Lake Tahoe?

    The reception and concierge service are available 24 hours a day for assistance, reservations, and special requests from guests.

  • Does the hotel offer laundry service for guests?

    Laundry and dry cleaning services are offered, with collection from the room and return within a specified timeframe depending on the drop-off time.

  • What leisure facilities are available for free to guests?

    Facilities such as a fitness centre, pools, organised activities, and shuttles may be included or subject to fees, depending on the terms of stay.

Dining

  • What type of breakfast is offered?

    The breakfast offered generally includes à la carte or buffet options in the main restaurant, with hot and cold choices; the offerings vary by season and the type of rate booked.

  • What is the main restaurant of The Ritz-Carlton, Lake Tahoe and what type of cuisine is served there?

    The Manzanita restaurant is the hotel's signature restaurant, offering modern Californian cuisine with local ingredients, open for breakfast and dinner.

  • Does the hotel have a bar or lounge for evening drinks?

    A bar and lounge are available for cocktails, wines, and small plates, with a friendly atmosphere in the evening.

  • Are vegetarian or gluten-free options available in the hotel's restaurants?

    Options for special diets, such as vegetarian or gluten-free menus, can be offered upon request in the hotel's restaurants.

  • Can you eat or drink near the pool at the Ritz-Carlton, Lake Tahoe?

    During the high season, snacks and drinks may be served near the pool or in outdoor areas, depending on opening hours.

Spa & Wellness

  • What types of treatments are offered at the spa of The Ritz-Carlton, Lake Tahoe?

    The spa at the Ritz-Carlton, Lake Tahoe offers massages, facials, body rituals, and has facilities such as a sauna, steam room, hot tub, and dedicated pool.

  • Does the hotel have a gym and what equipment is available there?

    Yes, a fully equipped fitness centre is accessible to guests, with cardio and strength training equipment, generally open every day.

  • Can you enjoy hot tubs or heated pools in winter at the Ritz-Carlton, Lake Tahoe?

    Heated outdoor pools and hot tubs are available year-round, offering mountain views and convenient access from the hotel.

  • Are wellness activities such as yoga organised at the hotel?

    Yoga or wellness classes may be offered depending on the seasons and the day's programme, often in small groups or private sessions.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has heated outdoor pools accessible to guests, as well as a pool at the spa and hot tubs.

  • Does the hotel offer direct access to the ski slopes?

    The hotel offers ski-in/ski-out access to the Northstar resort, with a slope at the foot of the establishment and a gondola connecting to the village.

  • What outdoor activities are available in summer around The Ritz-Carlton, Lake Tahoe?

    In summer, guests can enjoy activities such as hiking, mountain biking, nearby golf, and access to the Lake Club for water activities.

  • Are there indoor recreational activities like virtual golf at The Ritz-Carlton, Lake Tahoe?

    A Topgolf Swing Suite is available on-site, allowing guests to play golf simulators and other virtual games by reservation.

Family & Kids

  • Does the hotel offer babysitting services for children?

    Childcare and babysitting services can be provided upon request, often through licensed providers, and should be booked in advance.

  • What family activities are available for children at The Ritz-Carlton, Lake Tahoe?

    Activities for children and families, both in winter and summer, can be organised by the hotel or the Northstar resort.

  • Does the hotel have rooms suitable for large families?

    Family rooms and suites, sometimes with multiple bedrooms and separate living spaces, are available to accommodate families.

  • Are specific children's menus offered in the restaurants?

    Children's menus are generally available in the hotel's restaurants, with portions and dishes suitable for younger guests.

Pets

  • Are pets allowed at The Ritz-Carlton, Lake Tahoe?

    Yes, pets are allowed; up to two pets per room are permitted, with a non-refundable cleaning fee of approximately 200 USD per stay.

  • What services or amenities are provided for dogs at the hotel?

    Dogs are generally welcomed with amenities such as bowls and bedding in designated 'pet-friendly' rooms, according to the hotel's policy.

  • Are there access restrictions for pets in the hotel's common areas?

    Pets are not allowed in certain areas such as the pool, spa, and some restaurants, except for service animals.

  • Are assistance animals accepted free of charge at the Ritz-Carlton, Lake Tahoe?

    Assistance animals are accepted at no additional cost and without documentation, in accordance with the property's accessibility policy.

Accessibility

  • Is the Ritz-Carlton, Lake Tahoe accessible for people with reduced mobility?

    The hotel has elevators, accessible rooms, adapted valet parking spaces, and devices to facilitate mobility for wheelchair users.

  • Are the pools at the Ritz-Carlton, Lake Tahoe accessible to disabled persons?

    The hotel's pools are equipped with a water access device or a gentle slope entry for persons with reduced mobility.

  • How can I obtain accurate information about accessible rooms?

    For detailed information about each type of accessible room and specific amenities, it is recommended to contact the hotel directly by phone.

  • Does the hotel provide facilities for hearing or visually impaired persons?

    Visual or auditory aids may be available, such as devices for the hearing impaired or adapted signage, upon request at the reception.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport may be offered through private or partner services; they must be booked in advance with the concierge, with pricing depending on distance and vehicle.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked: some allow free cancellation up to a certain deadline, while others are non-refundable; the conditions are stated on the booking confirmation.

  • Are there any occupancy taxes to pay?

    Local and state taxes are applied to the room rate and extras; occupancy or service fees may also apply according to regulations.

  • What payment methods are accepted at The Ritz-Carlton, Lake Tahoe?

    Payment is generally made by major credit card, with an amount authorised upon arrival to cover the stay and incidental expenses.

Sustainability

  • Does the hotel implement actions to reduce its environmental impact in Lake Tahoe?

    Contact the concierge to confirm the arrangements for the day.

  • Does The Ritz-Carlton, Lake Tahoe offer towel and linen reuse programmes to save water?

    Contact the concierge to confirm the details for the day.

  • Are electric vehicle charging stations available on-site for environmentally conscious guests?

    Contact the concierge to confirm the details for the day.

The Concierge answers — The Ritz-Carlton, Lake Tahoe

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Reno-Tahoe Airport to The Ritz-Carlton, Lake Tahoe?

    The concierge can organise a private transfer to and from Reno-Tahoe or Sacramento International Airport, using a sedan, SUV, or van, with personalised greeting according to your flight schedule.

  • Is it possible to book a driver for the day to explore the Lake Tahoe area?

    The concierge can book a day driver service to discover the viewpoints around Lake Tahoe, with an itinerary tailored to the season and traffic conditions.

  • Can the concierge help me find a shared shuttle between the hotel and Truckee or nearby resorts?

    The concierge can provide information on local shuttle options available depending on the season and can book your tickets or passes if necessary.

  • Can you arrange a car rental delivered directly to The Ritz-Carlton, Lake Tahoe?

    The concierge can organise car rental with delivery to the hotel, including 4x4 vehicles suitable for snow or high-end models.

  • Can you coordinate the hotel shuttle schedules with my ski lessons and lake activities?

    It is recommended to contact the concierge to coordinate the schedules of the gondola, shuttles, and transfers for your ski or lake activities.

Restaurant Reservations

  • Can you book a dinner table at the Manzanita restaurant at The Ritz-Carlton, Lake Tahoe?

    The concierge can reserve a table at Manzanita, the hotel's signature restaurant, specifying dietary requirements, allergies, and any specific table requests.

  • Can you suggest and book the best fine dining restaurants around Lake Tahoe?

    The concierge can recommend and book fine dining restaurants around Truckee and North Lake Tahoe, according to your budget and cuisine style.

  • Is it possible to organise a romantic dinner with a personalised menu within the hotel?

    The concierge can arrange a special dinner with a personalised menu, wine selection, and appropriate decoration for a special occasion.

  • Can you book a late brunch at the hotel after a morning of skiing?

    The concierge can handle brunch or late breakfast reservations, taking into account ski or excursion schedules.

Spa Bookings

  • Can you book a massage for two at the spa of The Ritz-Carlton, Lake Tahoe?

    The concierge can reserve treatments at the spa of The Ritz-Carlton, Lake Tahoe, including massages, facials, and access to wellness facilities.

  • Can you help me choose the best time slot to enjoy the spa without crowds?

    The concierge can suggest quieter time slots, recommend specific therapists, and coordinate timings with your other activities.

  • Is it possible to organise a wellness programme over several days during my stay?

    The concierge can arrange a multi-day wellness circuit, combining treatments, yoga, and outdoor activities tailored to your fitness level.

Excursions & Cultural Visits

  • Can you organise a private boat trip on Lake Tahoe departing from the hotel?

    The concierge can recommend and book boat excursions on Lake Tahoe with a skipper, potentially including swimming or sunset views.

  • Can the concierge organise a guided tour of the historical sites around Truckee and Lake Tahoe?

    The concierge can offer guided tours, museums, and historical sites in the Truckee and Tahoe area, with transport if necessary.

  • Can you organise a private guided hike in the mountains around the hotel?

    The concierge can book mountain guides for hikes, snowshoeing, or photo outings, selecting the appropriate difficulty level.

Special Occasions

  • Can you prepare a romantic room decoration for a marriage proposal?

    The concierge can arrange room decorations with flowers, champagne, and treats to celebrate an anniversary or a marriage proposal.

  • Can the concierge help me organise a birthday party within the hotel?

    The concierge can assist in planning a customised birthday celebration with a personalised cake, photographer, and entertainment for adults or children.

  • Is it possible to organise an intimate vow renewal ceremony at The Ritz-Carlton, Lake Tahoe?

    The concierge can coordinate the details of a vow renewal or small private ceremony, including an officiant, flowers, and reception.

Shopping & Luxury Services

  • Can you recommend luxury or high-end sports shops near Lake Tahoe?

    The concierge can recommend luxury boutiques, jewellery stores, and high-end sports shops in Truckee and around Lake Tahoe, and arrange transportation.

  • Is it possible to book a personal shopper to help me choose my ski equipment and evening attire?

    The concierge can arrange a personal shopper or stylist service for your ski, mountain, or evening shopping needs.

  • Can you help me find high-end local souvenirs and arrange their shipping?

    The concierge can assist with the purchase of authentic local souvenirs, California wines, or artisanal products, with shipping available to your home.

Family Activities

  • What family activities can you organise for children at The Ritz-Carlton, Lake Tahoe?

    The concierge can organise child-friendly activities such as ski lessons, sledding, ice skating, or creative workshops depending on the season.

  • Can you help me book a babysitting service at the hotel?

    The concierge can book a licensed childcare service and adjust the timings to suit your dining or spa appointments.

Personalized Experiences

  • Can you create a customised itinerary for a five-day stay at the Ritz-Carlton, Lake Tahoe?

    The concierge can create a tailored itinerary combining skiing, spa, fine dining, and excursions based on the length of stay and preferences.

  • Is it possible to organise a private photo shoot in the landscapes around the hotel?

    The concierge can arrange a private outdoor or hotel photo shoot with a professional photographer for occasions such as holidays or engagements.

  • Can you organise an exclusive experience, such as a private cooking class or a wine tasting at the hotel?

    The concierge can assist in planning an exclusive experience such as a private cooking class, a wine tasting, or a campfire evening with s'mores.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits