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5★ · New York

Soho House New York

29-35 9th Ave, New York, NY 10014, États-Unis, New York

4.54.5/51,725 reviews · Google rating
  • Member of Small Luxury Hotels of the World
  • Set in a lively New York neighbourhood
  • Chic, relaxed atmosphere
  • Shared spaces designed for socialising

Hotel 5-star in New York, in the heart of New York, featuring Small Luxury Hotels of the World membership, personalised service and regular events.

Can you stay at Soho House New York without being a member?

Soho House New York is a hotel in New York, with accommodation available on site.

For access and booking conditions on your dates, it is best to check directly with the Concierge or when booking.

What facilities and services does Soho House New York offer?

The hotel offers an outdoor pool, a fitness centre, a restaurant and breakfast service.

Your stay is supported by a 24-hour front desk and concierge, luggage storage, laundry and turndown service.

What can you reach on foot from Soho House New York?

The address works well for exploring on foot in a lively area, with nearby suggestions arranged by the concierge.

Walkable options include Edge NYC, Vessel and Madison Square Garden; the Empire State Building is also feasible on foot.

A word from the Concierge

Soho House New York through the Concierge's eyes

Soho House New York is located in New York, United States. This 5★ hotel is part of Small Luxury Hotels of the World. It sits in a vibrant neighborhood, providing easy access to local attractions. Its chic and relaxed atmosphere attracts a diverse clientele, from professionals to creatives. Founded in 1995, the establishment stands out for its friendly ambiance and personalized service. Common areas are designed to encourage interaction and meetings. What distinguishes Soho House is its commitment to tailored hospitality and customer experience. Guests appreciate the elegant setting and modern facilities. The hotel also hosts regular events, enhancing its status as a popular meeting place. Before you go, be aware that the atmosphere suits both business and leisure stays. Couples and business travelers find it appealing, as do families. Check the availability of events during your stay. _My tip from the Concierge:_ book your access to common areas in advance, as they can get very busy.

Why choose Soho House New York?

Soho House New York is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Member of Small Luxury Hotels of the World
  • Set in a lively New York neighbourhood
  • Chic, relaxed atmosphere
  • Shared spaces designed for socialising
  • Regular events hosted on site

Rooms & suites

Inviting Soho House New York in New York

Cosy Classic

A 23 sqm room for up to 2 guests, with a Queen bed, a small seating area, and details shaped by the House’s industrial past.

  • 23 sqm
  • Queen
  • 2 guests
View room
Charming Soho House New York in New York

Medium

A 42 sqm room for 2 guests, with a king-size bed, large windows, exposed wooden beams, armchairs, and a freestanding bathtub.

  • 42 sqm
  • King
  • 2 guests
View room
Stylish Soho House New York in New York

Small

A 37 sqm room with a Queen bed for 2 guests, filled with natural light and open to city views.

  • 37 sqm
  • Queen
  • 2 guests
View room
Stylish Soho House New York in New York

Cosy Plus

A 28 sqm room with a modern design, a Queen bed, and space for up to 2 guests.

  • 28 sqm
  • Queen
  • 2 guests
View room
Charming Soho House New York in New York

Small Classic

A 28 sqm room for 2 guests with a Queen bed, wooden details, velvet armchairs, and a bath.

  • 28 sqm
  • Queen
  • 2 guests
View room
Inviting Soho House New York in New York

Medium Classic

A 51 sqm room for two with a king-size bed, large windows, exposed wooden beams, armchairs, and a freestanding bath.

  • 51 sqm
  • King
  • 2 guests
View room
Charming Soho House New York in New York

Medium Plus

A 65 sqm room with a king-size bed for 2 guests, set in a quiet part of the House, without a view.

  • 65 sqm
  • King
  • 2 guests
View room
Stylish Soho House New York in New York

Cosy

A 23 sqm room for two guests, with a Queen bed, exposed brick walls and wooden flooring in Soho House New York’s industrial style.

  • 23 sqm
  • Queen
  • 2 guests
View room

The hotel at a glance

Services & amenities

Wellness

2
  • Outdoor pool
  • Fitness centre

Dining

2
  • Bar
  • Rooftop bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1995 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

You may cancel your booking up to 18:00, local time two days before your arrival date (the 'Cancellation Deadline').

Free cancellation up to 48 hours before arrival

Pets

Pets are not allowed.

No animals will be allowed in Soho House without the prior consent of Soho House management except for service dogs or service animals, as defined by applicable laws of the location of the particular reservation.

Location & access

Address: 29-35 9th Ave, New York, NY 10014, États-Unis

Map showing the location of Soho House New York
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Guest reviews

4.5 / 5 · 1,725 reviews

1/5lucas piveteau

Hotel was great and has a lovely time staying there. However my girlfriend was charged 400 dollars as a deposit for the stay and was told it would be refunded upon leaving. This was nearly 2 months ago and after many…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Edge NYCTourist attraction

    1.5 km · 18 min walk

    Tourist attraction 1.5 km away, offering a panoramic view of New York City.

    Practical information

    The concierge’s word — For an urban break, head to Edge NYC at the end of the day and enjoy panoramic views over New York.

  • VesselTourist attraction

    1.5 km · 18 min walk

    Vessel, an iconic architectural structure, is a landmark worth visiting.

    Practical information

    The concierge’s word — Stop by for an urban break around an iconic piece of architecture, ideal if you like places that leave a visual impression.

  • Madison Square GardenTourist attraction

    1.5 km · 18 min walk

    Madison Square Garden, an iconic arena, hosts various sporting events and concerts.

    Practical information

    The concierge’s word — For a lively evening in New York, Madison Square Garden is a good option if you want to catch a sports event or a concert.

  • Empire State BuildingHistoric landmark

    1.9 km · 3 min by car

    Historical landmark a nineteen-minute walk away, emblematic of New York architecture.

    Practical information

    The concierge’s word — A 19-minute walk away, the Empire State Building makes a great urban pause if you feel like reconnecting with New York’s iconic architecture.

  • SUMMIT One VanderbiltTourist attraction

    2.7 km · 5 min by car

    Tourist attraction 2.6 km away, offering a panoramic view of the city of New York.

    Practical information

    The concierge’s word — For a scenic break over New York, SUMMIT One Vanderbilt works well on a clear day or around sunset.

  • Grand Central TerminalHistoric landmark

    2.8 km · 5 min by car

    Grand Central Terminal, an iconic train station in New York, is a historical site to visit.

    Practical information

    The concierge’s word — If you're passing through Grand Central Terminal, take the chance for an urban pause inside one of New York's emblematic historic sites.

  • Rockefeller CenterHistoric landmark

    3.1 km · 5 min by car

    Historical landmark 3,053 meters away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s word — For an urban break, head to Rockefeller Center if you enjoy iconic architecture and places with real cultural significance.

  • Top of The RockObservation deck

    3.1 km · 5 min by car

    Observation deck 3,053 meters away, providing a panoramic view of New York City.

    Practical information

    The concierge’s word — For a contemplative break, Top of The Rock works well at the end of the day, when panoramic views over New York ease the transition into the evening.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Little IslandPark

    399 m · 5 min walk

    Little Island, an urban park five minutes' walk away, providing green space and landscaped views.

    Practical information

    The concierge’s word — A 5-minute walk away, Little Island offers a green pause, ideal for catching your breath between plans or simply taking a stroll.

  • High LinePark

    824 m · 10 min walk

    The High Line is an elevated urban park, providing green space in the heart of New York.

    Practical information

    The concierge’s word — For a green break in the heart of New York, the High Line is well suited to an urban stroll when you feel like getting some air.

  • Washington Square ParkPark

    1.3 km · 16 min walk

    Washington Square Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s word — For a green break between plans, Washington Square Park offers an easy setting to unwind or enjoy a little outdoor leisure time.

  • Bryant ParkPark

    2.4 km · 4 min by car

    Bryant Park, an urban park providing green space in the heart of New York.

    Practical information

    The concierge’s word — For a green break in the heart of New York, Bryant Park is ideal between appointments or to catch your breath outdoors.

  • Times SquareSquare

    2.6 km · 4 min by car

    Times Square, a bustling plaza in New York known for its bright screens and vibrant atmosphere.

    Practical information

    The concierge’s word — To feel New York’s energy, head to Times Square in the evening, when the bright screens and vibrant atmosphere really take over.

  • Battery ParkPark

    4.3 km · 7 min by car

    Battery Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s word — For a green break between appointments, Battery Park is well suited to a quiet stroll along its paths.

Places to visit nearby

The sights, landmarks and walks I recommend around Soho House New York — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Is Soho House in NYC a hotel?

    Soho House New York is both a private members' club and a hotel with 44 rooms, accessible to members and certain guests staying on-site.

  • Can anyone stay at a Soho House hotel?

    Room bookings are generally available to Soho House members and certain guests, depending on the current booking policies. Contact the concierge to confirm the terms of the day.

  • How hard is it to get into Soho House, NYC?

    Access to the club spaces and the rooftop may require a membership card or a room reservation, with specific guest rules.

  • Can you stay at Soho House, NYC without being a member?

    Rooms at Soho House New York are generally bookable by members, with certain availability for their guests and specific partnerships. Contact the concierge to confirm the terms of the day.

  • What are the check-in and check-out times at Soho House New York?

    Check-in is generally from 3 PM and check-out is before 12 PM, subject to confirmation at the time of booking.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy and upon prior request, sometimes for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer luggage storage before check-in or after check-out?

    A luggage storage service is generally available at reception for early arrivals or late departures. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private or shuttle transfer services can be arranged through external providers upon request. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Why is Soho House New York worth it?

    The status and popularity of Soho House evolve with the trends of New York, but the location remains highly frequented and well-rated by an international and creative clientele.

  • Why is Soho House no longer cool?

    The perception of Soho House varies among clients and trends, but the Meatpacking location remains appreciated for its rooftop, pool, and atmosphere, with good overall ratings.

  • What are the main activities and leisure spaces at Soho House New York?

    The hotel offers a 44-seat cinema, a game room, and lounges, as well as a lively rooftop with a bar and pool, creating a friendly atmosphere.

  • Is there a cinema or screening room at Soho House New York hotel?

    An intimate cinema screens classics and new releases for members and residents, according to a regular schedule.

Billing & Policies

  • How much does it cost to join the Soho House in NYC?

    Soho House memberships involve varying entrance fees and annual dues depending on the plan (local, Every House, Under 27, etc.). Contact the concierge to confirm the terms of the day.

  • Is Soho House worth the money?

    The rates for rooms and services reflect the premium positioning, with many amenities included such as the rooftop pool, Cowshed spa, and club spaces, making it a sought-after address.

  • What are the average prices for a night at Soho House New York hotel?

    Room rates vary depending on the season, category, and Soho House membership, often at a premium level for New York.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen (flexible or non-refundable) and the booking channel. Please contact the concierge to confirm the current arrangements.

  • Are there any occupancy taxes to pay?

    Yes, local and occupancy taxes are applied in addition to the room rate, in accordance with New York City regulations.

  • What payment methods are accepted at Soho House New York?

    Common payment methods include major credit cards and, occasionally, debit cards, depending on the establishment's policies and the booking channel.

Location & Access

  • Where is Soho House New York located in New York?

    The official address is 29-35 Ninth Avenue, in the Meatpacking District of Manhattan, a lively area close to the High Line and the Whitney Museum.

  • In which neighbourhood of Manhattan is Soho House New York hotel located?

    Soho House New York is located approximately 1.5 miles from the centre of Manhattan, in the Meatpacking District, easily accessible by taxi, subway, and bus.

  • What is the distance between the hotel and the airport?

    Soho House New York is about 7.4 miles (12 km) from LaGuardia Airport, which is 25 to 45 minutes by car depending on traffic.

  • What are the main ways to access Soho House New York from the airports?

    Taxis, ride shares, and public transport (subway and bus) easily serve the Meatpacking District from the main airports in New York. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    There is no private parking on site mentioned for Soho House New York; guests typically use public or private parking nearby in the Meatpacking District.

Rooms & Amenities

  • How many rooms does Soho House New York have and what types of rooms are offered?

    The hotel has 44 rooms in total, divided into several categories, from Cosy to Large, with individual decor and a warm design style.

  • What amenities can be found in the rooms at Soho House New York?

    The rooms generally feature a comfortable bed, a bathroom with a rain shower, Cowshed products, air conditioning, a TV, and storage.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is offered free of charge and is part of the standard amenities in the rooms and common areas.

  • What is the decor and atmosphere of the rooms at Soho House Meatpacking?

    The rooms are individually decorated, with a warm and creative style, often described as comfortable and intimate in reviews.

Family & Kids

  • Can an extra bed or a baby cot be added to the rooms?

    Certain categories of rooms can accommodate extra beds or a crib, upon request and subject to availability. Please contact the concierge to confirm the arrangements for the day.

  • Is Soho House New York suitable for a family stay?

    Soho House New York is not specifically positioned as a family hotel, but families do stay there and enjoy the spacious rooms and central location.

  • What services are offered for families with young children?

    Baby cots may be available upon request, and recommendations for children's activities are provided by the concierge. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is served in one of the dining rooms on the upper floors, with a buffet and à la carte options such as pastries, smoothies, pancakes, and cooked dishes.

  • What type of cuisine is offered at the restaurant of Soho House New York hotel?

    The restaurant at Soho House New York and the Club Bar serve contemporary cuisine, as well as a drinks menu across various spaces, including the rooftop.

  • Can we have lunch or dinner on the rooftop of Soho House Meatpacking and what type of menu is available?

    The rooftop has a dining and bar service, particularly around the pool, with a seasonal menu.

  • Does the hotel offer vegetarian or healthy options for breakfast and at the restaurant?

    Vegetarian options and some healthy choices are generally available at the restaurant and for breakfast. Please contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Is there a Cowshed spa or wellness area within Soho House New York?

    Yes, the hotel features a Cowshed spa with treatment rooms, relaxation areas, and eucalyptus steam, offering a range of wellness treatments.

  • What types of treatments are offered at the Cowshed spa of Soho House Meatpacking?

    The Cowshed spa offers massages, facials, manicures, and other treatments, which can be booked in advance subject to availability.

  • Does the hotel have a pool?

    Yes, the hotel has a heated rooftop pool accessible year-round, with sun loungers, sofas, and drink service in season.

  • Is access to the rooftop pool at Soho House New York included for hotel guests?

    Access to the rooftop pool is generally reserved for members and hotel residents, with guest rules and specific hours for the house.

Pets

  • Are pets allowed at Soho House New York?

    Pets are sometimes allowed in certain Soho Houses, but conditions vary by house and room category. Contact the concierge to confirm the arrangements for the day.

  • Are there restrictions for moving with a dog in the hotel's common areas?

    Soho House clubs generally enforce strict rules, which limit the presence of animals in certain common areas, including dining and the pool.

Accessibility

  • Does the hotel offer rooms suitable for people with reduced mobility?

    Accessible rooms may be available, with specific amenities. Contact the concierge to confirm the arrangements for the day.

  • Are the elevators and access to common areas wheelchair accessible?

    The common areas include elevators serving the floors, including the rooftop, in accordance with New York hotel standards.

  • How can I obtain details about the accessibility features in the room before booking?

    Detailed information about bathroom accessibility, grab bars, and showers can be provided upon request before booking. Please contact the concierge to confirm the current arrangements.

Sustainability

  • Does Soho House New York have a sustainability policy or eco-friendly initiatives?

    Soho House generally implements waste reduction, energy management, and responsible product sourcing initiatives, including through the Cowshed brand. Please contact the concierge to confirm the current arrangements.

  • Can we request to reduce the frequency of changing sheets and towels for environmental reasons?

    Linen and towel changes can be adjusted upon request to limit environmental impact, according to standard practices of premium urban hotels. Please contact the concierge to confirm the current arrangements.

  • Are the Cowshed products used at Soho House New York offered in refillable bottles?

    Cowshed bathroom products are offered in large reusable bottles rather than miniatures, which limits single-use packaging.

The Concierge answers — Soho House New York

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Soho House New York and JFK or Newark airport?

    The concierge can organise private transfers in a sedan or SUV between Soho House New York and the New York airports, depending on your schedule and budget. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a private driver for my city trips from Soho House Meatpacking?

    The concierge can book a taxi or car service for your trips around Manhattan or Brooklyn, including the DUMBO or Flatiron area.

  • Can you provide me with the best public transport route from the hotel to Times Square or Central Park?

    It is recommended to consult the concierge for the best subway or bus route options, along with maps and estimated travel times based on your destination.

  • Is it possible to arrange a minibus transfer for a group between Soho House New York and the airport?

    The concierge can organise group transfers in a van or minibus to and from the hotel, depending on the number of people and the desired schedule.

  • Can you arrange transport between Soho House New York in Meatpacking and Soho House DUMBO?

    The concierge can book trips to other Soho Houses in New York, such as DUMBO or Brooklyn, by taxi, private car, or by providing the best subway connections.

Restaurant Reservations

  • Can you reserve a table at the restaurant of Soho House New York or on the rooftop?

    Reservations at the restaurant of Soho House New York and on the rooftop are made through the concierge, subject to availability and the club's rules for members and guests.

  • Can you recommend and book a trendy restaurant in the Meatpacking District near the hotel?

    The concierge can suggest and reserve gourmet or trendy restaurants in Meatpacking or West Village, tailored to your culinary preferences and budget.

  • Is it possible to organise a birthday dinner for a group at Soho House New York?

    The concierge can organise birthday or group dinners in the hotel's restaurant or at partner establishments, with tailored menus and potential partial privatisation.

Spa Bookings

  • Can you book a massage or Cowshed treatment during my stay at Soho House New York?

    Reservations for Cowshed treatments, massages, and access to wellness facilities are made through the concierge, who will provide available time slots and current rates.

  • Is it possible to book a couples spa treatment?

    The concierge can arrange duo wellness rituals at the Cowshed spa, subject to simultaneous availability of therapists.

  • Can you help me plan a comprehensive wellness programme over several days at the hotel spa?

    It is recommended to contact the concierge to find out the schedules, reserve slots, and organise a multi-day spa programme according to your relaxation needs.

Excursions & Cultural Visits

  • Can you organise a private guided tour of New York departing from Soho House New York?

    The concierge can organise guided tours of Manhattan, Meatpacking, the High Line, and Brooklyn, either privately or in small groups, with French-speaking guides available upon request.

  • Can you reserve skip-the-line tickets for the MoMA, the MET, or the Empire State Building?

    The concierge can reserve skip-the-line tickets for certain museums and attractions, subject to the availability of local partners and platforms.

  • Can you suggest a walking route around Soho House Meatpacking and the High Line?

    The concierge can propose walking routes around Meatpacking, the High Line, and the West Village, with recommendations for shops, galleries, and cafés.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange romantic decorations, flowers, and a bottle in the room, as well as special touches for an anniversary or a marriage proposal.

  • Is it possible to bring in a photographer for a private shoot in and around the hotel?

    The concierge can assist with booking a professional photographer for a shoot in the hotel or in the neighbourhood, subject to club and city permissions.

  • Can you help me organise a small private event or cocktail at Soho House New York?

    The concierge can assist in organising a small private event or cocktail, subject to club rules and the availability of spaces.

Shopping & Luxury Services

  • Can you organise a personal shopping session in the luxury boutiques near the hotel?

    The concierge can recommend luxury boutiques in Meatpacking, SoHo, or Fifth Avenue and arrange, subject to availability, personal shopping sessions.

  • Is it possible to book a personal stylist during my stay at Soho House New York?

    The concierge can connect you with stylist or makeover services in New York, tailored to your needs and time constraints.

  • Can you arrange to have gifts or flowers delivered to my room before my arrival?

    The concierge can assist in finding delivery services for flowers, gifts, or specific items to the room, depending on available partners.

Family Activities

  • Can you suggest activities for children near Soho House New York and arrange tickets?

    The concierge can recommend child-friendly activities nearby, such as the Whitney Museum, the High Line, or parks, and arrange transportation and tickets if possible.

  • Is it possible to arrange childcare or babysitting for an evening?

    The concierge can assist in booking a babysitting service through approved external providers, subject to availability and the club's internal rules.

Personalized Experiences

  • Can you create a tailored programme to explore New York while staying at Soho House New York?

    The concierge can create a customised programme that includes a rooftop pool, spa, Meatpacking restaurants, and tours of New York, based on your interests.

  • Can you arrange an exclusive experience, such as a helicopter tour over Manhattan?

    The concierge can organise exclusive experiences such as a helicopter flight or a sunset cruise, in coordination with local partners.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits