Skip to main content
MC

The gallery

Hotel gallery

9 photos

5★ · Zermatt

Riffelalp Resort 2222m

Zermatt

4.74.7/5180 reviews · Google rating

Hotel 5-star in Zermatt, Switzerland, in the heart of Zermatt, featuring arrival by mountain railway, après-ski spa and Alpine-view breakfast.

How do you reach Riffelalp Resort 2222m from Zermatt?

The resort is reached from Zermatt via the mountain railway infrastructure to Riffelalp.

The journey is part of the stay, with a gradual ascent to the high-altitude plateau. For exact arrangements, the Concierge can confirm the route for your dates.

What budget should you plan for a room at Riffelalp Resort 2222m?

Rates vary by season, room category and booking conditions.

For a useful comparison, check your exact dates and preferred stay style. The Concierge can help you identify the most suitable option.

Does Riffelalp Resort 2222m have a spa and restaurants on site?

Yes, the resort has a spa as well as several restaurants on site.

A stay works well around skiing, recovery time in the spa and dinners in different settings across the resort.

A word from the Concierge

Riffelalp Resort 2222m through the Concierge's eyes

Riffelalp Resort 2222m is located in Zermatt, Switzerland, at an impressive altitude. This five-star hotel offers panoramic views of the Alps. It is close to famous ski slopes, making it an ideal spot for winter sports enthusiasts. The atmosphere is warm and inviting, perfect for relaxation after a day on the slopes. What sets this hotel apart is its unique alpine setting and attentive service. Guests appreciate the elegant and refined atmosphere, attracting both couples and families. Facilities include a spa and several restaurants, providing a diverse culinary experience. Riffelalp Resort is known for its commitment to quality and comfort, earning a solid reputation in the area. Before you go, note that the hotel is particularly suited for winter stays, with easy access to skiing activities. Couples and families will find an ideal setting to recharge. Be sure to book your activities in advance, as demand is high during the winter season. _My tip from the Concierge:_ book your spa treatments upon arrival to secure your slot, especially during peak season.

Why choose Riffelalp Resort 2222m?

Riffelalp Resort 2222m is an exceptional address in Zermatt, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Arrival by mountain railway to Riffelalp

    The approach to Riffelalp is part of the journey itself. Reaching the hotel from Zermatt via the mountain railway turns arrival into a gradual ascent through valley, forest and high-altitude plateau. It is one of the most fitting ways to enter the spirit of the property and leave everyday pace behind.

    SignatureIncluded in your stay
  • A day on the slopes followed by the spa

    Few experiences capture a stay at Riffelalp more fully than a day outdoors in the cold, dry mountain air followed by restorative time in the spa. The contrast between physical effort, snow and warmth gives the stay its most distinctly Alpine rhythm.

    Après-skiReservation required
  • Breakfast facing the Alps

    Beginning the day at breakfast with the Alps on the horizon immediately changes one’s sense of time. At this altitude, the morning light, the clarity of the air and the surrounding calm give the first meal an almost contemplative quality.

    Included in your stay
  • Dinner across the resort’s restaurants

    The ability to vary dining settings over the course of a stay is one of the property’s most appealing pleasures. A more formal dinner one evening, a more relaxed atmosphere the next, always with the mountain as backdrop, gives the stay welcome variety.

    GastronomieReservation required
  • A contemplative pause with mountain views

    Riffelalp is especially suited to an experience that has become rare in contemporary hospitality: doing very little, but doing so in an exceptional setting. Sitting by a window, watching the light shift, following the clouds or the texture of the snow can become one of the most memorable parts of the stay.

    Included in your stay
  • A high-altitude retreat for two

    Thanks to its position above Zermatt, the hotel offers couples a setting especially suited to retreat without complete isolation. Between a room with a view, the spa, unhurried meals and direct access to the mountain, the stay becomes an elegant high-altitude escape.

    CouplesReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 22:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request.

Guest reviews

4.7 / 5 · 180 reviews

4/5Rashed Lion

Pros: Perfect location The view is breathtaking No deposit for the stay The staff are very good Bar seating in front of the mountains Room was ok with good view Different activities (8balls - chess…

5/5saqib khan

Though the virtue of a hotel and its stars lie in its grander, location, ambience , Resturant’s , pools , the spa and Rifflealp aces in all these accolade and is one of the best 5 star hotels in the world. However…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Riffelalp Resort 2222m?

    Check-in is from 3 PM and check-out is until 12 PM, subject to possible arrangements to be requested at the reception.

  • Can I check in early?

    Early check-in is possible depending on occupancy; the request must be made in advance to the hotel and is subject to availability.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage can generally be left at the reception if arriving before key collection or after check-out, allowing time to enjoy the facilities. Contact the concierge to confirm the arrangements for the day.

  • Is late check-out possible at Riffelalp Resort 2222m?

    Late check-outs are possible upon request and subject to availability on the day, with a possible additional charge applied by the hotel.

  • Can I pay for my stay at check-in or only at check-out?

    Payment upon arrival or the day before departure is possible at the reception; the hotel may request a credit card as a guarantee at check-in.

Location & Access

  • Where is Riffelalp Resort 2222m located in relation to the centre of Zermatt?

    Riffelalp Resort 2222m is located at Riffelalp, above Zermatt, approximately 1.4 miles (2.3 km) from the centre of Zermatt, accessible by the Gornergrat train.

  • Is the hotel accessible by car or only by train?

    Riffelalp is only accessible by the Gornergratbahn from Zermatt; private cars stop at Täsch, about 5 km from Zermatt, with dedicated parking.

  • What is the distance from Zermatt to Riffelalp Resort 2222m and how long does the journey take?

    The distance between Zermatt and Riffelalp is approximately 4 miles (about 6.5 km) and the journey by Gornergratbahn takes about 15 minutes.

  • What is the distance from the hotel to the airport?

    The distance to major airports (Geneva, Zurich, Milan) is significant and requires a train or private transfer to Täsch/Zermatt; there is a regional airport in Sion. Contact the concierge to confirm the arrangements for the day.

  • How do I get to Riffelalp Resort 2222m from the Visp or Täsch train station?

    The journey is generally by train to Zermatt via Visp or Täsch, then by Gornergratbahn to the Riffelalp station located right next to the hotel.

Rooms & Amenities

  • Does the hotel have parking?

    A private parking is not located at the hotel itself, but spaces can be reserved at the Welcome Parking garage in Täsch, with a transfer to Zermatt afterwards.

  • How many rooms and suites does the Riffelalp Resort 2222m have?

    The hotel offers approximately 65 rooms and 5 suites, most with a balcony and view of the Matterhorn, with a total of around 70 accommodation units.

  • What amenities are found in the hotel rooms?

    Rooms generally feature Wi-Fi, a private bathroom, television, and most have a balcony with mountain views, depending on the booked category.

  • Is it possible to add a baby cot or an extra bed in the room?

    Rooms can accommodate a baby cot or extra bed depending on the category, with possible additional charges; it is recommended to specify this at the time of booking.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet form, included with most rates, usually between 7 am and 10:30 am, with an international selection.

  • What restaurants are available at the Riffelalp Resort 2222m?

    The hotel has three restaurants: Restaurant Alexandre, Ristorante Al Bosco, and Walliserkeller (open in winter), offering international, Mediterranean, and Valais specialties.

  • Does the establishment offer room service?

    Room service is available at certain times, allowing meals or snacks to be taken in the room according to the current menu.

  • Can the hotel accommodate special dietary requirements or allergies?

    Specific diets (vegetarian, allergies, etc.) can be accommodated in the restaurant if notified in advance; the menus already include various options.

  • Does the hotel have a bar or lounge for evening drinks?

    A bar/lounge with a fireplace and terrace is available for drinks and snacks, with a view of the Matterhorn and a cosy atmosphere.

Spa & Wellness

  • What spa and wellness facilities are available at the hotel?

    The spa includes a pool, outdoor baths, sauna, steam room, jacuzzi, massages, and various wellness facilities, making the establishment one of the highest spas in Europe.

  • Does the hotel offer specific massages and treatments?

    Massages and treatments are offered at the spa, by reservation, with several types of relaxing or sports treatments.

  • Is the pool heated and accessible in winter?

    The outdoor pool is heated with a view of the Matterhorn, accessible at certain times, and there is also an indoor/spa pool depending on the season.

  • Is access to the spa included in the room price?

    Access to the spa and pool is generally included for hotel guests, with some treatments or services charged additionally.

  • Does the hotel have a pool?

    Yes, the hotel has a pool, with an iconic outdoor area and additional spa facilities.

Activities & Leisure

  • What skiing activities are possible directly from the Riffelalp Resort 2222m?

    The hotel offers ski-in/ski-out access to the Zermatt area, a ski storage room, and can arrange ski guides, hikes, and snowshoe outings.

  • What leisure activities are offered on-site besides skiing?

    Guests can enjoy activities such as cycling, hiking, bowling, billiards, table tennis, a games room, cinema, entertainment, and themed evenings depending on the season.

  • Are there hiking trails accessible directly from the hotel?

    Hiking and winter walking trails start directly from Riffelalp and Riffelberg, with varying levels of difficulty.

  • Does the hotel organise entertainment or special evenings for guests?

    Entertainment such as live music, themed dinners, screenings, or special events are offered at certain times, depending on the seasonal programme.

Family & Kids

  • Is the Riffelalp Resort 2222m suitable for families with children?

    The hotel offers services for children: playground, kids club, games room, bowling, and sometimes a babysitting service upon request.

  • What activities are specifically offered for children at the hotel?

    A playground, a kids club, video games, and indoor activities such as bowling or table football are available for children.

  • Does the hotel have family rooms or connecting rooms?

    Family rooms or the possibility of connecting rooms are offered depending on the category; it is advisable to request this at the time of booking.

  • Is a babysitting service available at the Riffelalp Resort 2222m?

    A babysitting or childcare service can be offered upon request and subject to availability. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Riffelalp Resort 2222m?

    Yes, pets are allowed upon request, generally dogs and cats, for an additional fee per night and under certain conditions.

  • Are there any specific restrictions for dogs in the hotel?

    Dogs must generally be kept on a lead in common areas, and access to the spa or certain restaurant areas may be restricted. Contact the concierge to confirm the arrangements for the day.

  • Is there an extra charge for accommodating pets?

    An additional fee per night is applied for pets, the exact amount of which should be confirmed with the hotel at the time of booking.

  • Is there a size or number limit for pets per room?

    The maximum number of pets per room and the accepted sizes depend on the current policy and must be confirmed prior to arrival. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Riffelalp Resort 2222m suitable for people with reduced mobility?

    The establishment is located in the mountains, above Zermatt, with access by train, but has elevators and facilities that facilitate internal movement.

  • Does the hotel have elevators and step-free access to the rooms?

    Elevators serve the main floors, but some outdoor access may have slopes or stairs due to the alpine terrain. Contact the concierge to confirm the arrangements for the day.

  • How does a person with reduced mobility access the hotel from Zermatt?

    Access is via the Gornergratbahn, with boarding in Zermatt; assistance with luggage can be arranged with the hotel porter.

  • Are the spa and pool facilities accessible to disabled guests?

    Some spa and pool equipment may be more difficult to access by wheelchair due to the layout of the premises. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are airport transfers offered?

    Airport transfers can be arranged through the hotel in coordination with external providers (taxi or private car) to Täsch or Zermatt.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate and season; they are specified at the time of booking and may include specific deadlines or penalties.

  • Are there any local taxes to pay?

    Local tourist taxes, not included in the room rate, are generally charged per person per night and are payable on site.

  • What payment methods are accepted at Riffelalp Resort 2222m?

    Major international credit cards are accepted at the reception, as well as cash payments in the local currency; some booking channels require prepayment.

  • What services are included in the room rate and which are extra?

    The room rate generally includes a buffet breakfast and access to the spa; other services such as massages, drinks, or ski guides are charged extra.

  • Does the hotel offer special deals or packages (ski, spa, etc.)?

    Special offers, ski or wellness packages may be available depending on the season, with conditions and inclusions specific to each package.

Sustainability

  • Does Riffelalp Resort 2222m have a specific environmental approach?

    The hotel highlights its unique location at altitude, with access by train and a preserved mountain environment, conducive to more sustainable tourism; specific measures are not publicly detailed. Please contact the concierge to confirm the arrangements for the day.

  • What eco-friendly transport options are preferred for accessing the hotel?

    Guests are generally encouraged to use public transport and the Gornergratbahn, as Zermatt is a car-free resort, which reduces the carbon footprint of travel.

  • Does the hotel take concrete actions to limit its ecological impact?

    Practices such as reducing laundry, waste sorting, or energy savings may be implemented, but the details of environmental programmes are not widely communicated. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Riffelalp Resort 2222m

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you fully organise my arrival by car to Riffelalp Resort 2222m, including parking?

    The concierge can reserve a space at the Welcome Parking in Täsch and arrange a taxi transfer to Zermatt, followed by the train ride on the Gornergrat to Riffelalp according to your arrival times.

  • Is it possible to arrange a private transfer from the airport directly to the hotel?

    The concierge can book a private transfer from the airports of Geneva, Zurich, Milan, or Sion to Täsch or Zermatt, and then coordinate your connection with the Gornergratbahn.

  • What can the concierge do if my train arrives late in the evening at Zermatt?

    The concierge can provide the last schedules of the Gornergratbahn, arrange a taxi upon your arrival in Täsch or Visp, and coordinate the welcome by the porter in Zermatt.

  • Can you arrange for my luggage to be picked up at the Zermatt train station?

    The concierge can book a porter to collect your luggage at the Zermatt train station and organise its transfer to your room at Riffelalp Resort 2222m.

  • Can you help me plan the Gornergratbahn train schedules for my excursions?

    The concierge can provide detailed schedules for the Gornergratbahn, suggest the best connections, and book a taxi or additional transfer if necessary.

Restaurant Reservations

  • Can you reserve a table in the hotel restaurants for my entire stay?

    Reservations are made through the concierge, who can book tables in the Alexandre, Al Bosco, or Walliserkeller restaurants depending on the season, as well as in fine dining establishments in Zermatt.

  • Can you suggest and reserve the best restaurants in Zermatt accessible from the hotel?

    The concierge can recommend fondue, raclette, or fine dining restaurants in Zermatt and handle reservations at times suitable for your return from the Gornergratbahn.

  • Is it possible to organise a special birthday dinner at the hotel restaurant?

    The concierge can arrange a birthday dinner with a special menu, personalised cake, and a decorated table in one of the hotel's restaurants.

Spa Bookings

  • Can you arrange my spa treatments and massages in advance during my stay?

    Reservations are made through the concierge, who can schedule massages, treatments, pool slots, and spa areas while considering your skiing or excursion programme.

  • Could you develop a complete wellness programme for a relaxing weekend?

    The concierge can propose a tailored programme combining massages, pool access, sauna, hammam, and gentle activities according to your recovery needs after skiing.

  • Is it possible to organise a private spa treatment for a couple?

    The concierge can book duo spa slots, arrange romantic decorations, and possibly provide champagne or special touches in the room after the treatment.

Excursions & Cultural Visits

  • Can you organise scenic excursions to admire the Matterhorn?

    The concierge can book excursions to Gornergrat, Schwarzsee, Gornergorge, or the Matterhorn Museum and advise on tickets and lift schedules.

  • Is it possible to book a private guide to discover Zermatt and its history?

    The concierge can recommend local guides, book private tours of Zermatt, its chapels, and the Matterhorn Museum, with itineraries tailored to the available time.

  • Can you recommend hikes accessible directly from the hotel?

    The concierge can suggest hiking routes around Riffelalp and Riffelberg, indicate difficulty levels, and arrange a guide if needed.

Special Occasions

  • Could you organise a romantic surprise in the room for a marriage proposal?

    The concierge can prepare romantic decorations, flowers, champagne, and treats in the room, as well as book a special dinner with a view of the Matterhorn.

  • Can you organise an anniversary celebration with cake and decorations?

    The concierge can assist in organising an anniversary with a personalised cake, candles, table decorations, and possibly discreet entertainment in coordination with the restaurant.

  • Is it possible to privatise a space for a small family reception?

    The concierge can assist in organising a small private event, in coordination with the hotel's spaces, menus, and technical needs, depending on venue availability.

Shopping & Luxury Services

  • Can you direct me to luxury boutiques or watchmakers in Zermatt?

    The concierge can recommend jewellers, watchmakers, and luxury boutiques in Zermatt, and arrange, subject to local availability, a personal shopping service or delivery to the hotel.

  • Can you organise the rental of high-end ski equipment before my arrival?

    The concierge can arrange appointments at premium sports shops for the rental or purchase of high-end ski equipment, with personalised advice.

  • Is it possible to benefit from a personal shopper service during my stay?

    The concierge can provide information on available personal shopper services or fashion advice in Zermatt and coordinate appointments according to your schedule. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you help me plan daily activities for my children?

    The concierge can suggest activities suitable for children, such as tobogganing, family walks, a playroom, bowling, or a kids' club, and provide information on timings and age requirements.

  • Is it possible to arrange a babysitting service on certain evenings?

    The concierge can provide information on babysitting options, confirm availability, and organise this service based on needs and desired timings.

  • Can you book ski lessons for children with a local school?

    The concierge can book ski lessons for children or families through partner ski schools in Zermatt, taking into account desired levels and languages.

Personalized Experiences

  • Can you create a customised programme for a stay combining skiing and relaxation?

    The concierge can suggest a tailored programme including skiing, spa treatments, scenic walks, dinners, and activities based on preferences and the duration of the stay.

  • Is it possible to arrange a scenic helicopter flight over the Matterhorn?

    The concierge can assist in organising scenic helicopter flights from the Zermatt heliport through local providers, subject to weather conditions and availability.

  • Can you organise a private experience with a guide, such as a day of off-piste skiing?

    The concierge can arrange private experiences such as a dedicated ski guide, a snowshoe outing, or a sunrise hike, subject to the availability of local partners.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits