Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Zermatt

Hôtel Monte Rosa Zermatt

Zermatt

4.74.7/5254 reviews · Google rating

Hotel 5-star in Zermatt, in the heart of Zermatt, featuring a warm atmosphere, historic charm and access to slopes and hiking trails.

Where is Hôtel Monte Rosa located in Zermatt?

Hôtel Monte Rosa is set in the heart of Zermatt, in a central village location.

Its position makes it easy to reach the lifts, ski areas and hiking trails, depending on the season.

What budget should you expect for a night at Hôtel Monte Rosa in Zermatt?

Rates vary with the season, your dates and the room category selected.

For an exact stay budget, it is best to check availability for your dates or contact the Concierge.

Can you dine at Hôtel Monte Rosa after a day of skiing or hiking?

Yes, dinner fits naturally into the rhythm of a mountain stay after skiing or hiking.

It is best to plan ahead when booking is required.

A word from the Concierge

Hôtel Monte Rosa Zermatt through the Concierge's eyes

Hôtel Monte Rosa is located in Zermatt, Switzerland, in the heart of the Swiss Alps. This 5★ hotel offers a warm and welcoming atmosphere, perfect for mountain enthusiasts. Zermatt is famous for its alpine landscapes and proximity to the Matterhorn, making it a popular destination for skiers and hikers. The hotel is close to slopes and hiking trails, providing easy access to outdoor activities. What sets Hôtel Monte Rosa apart is its rich history and authentic ambiance. The establishment has preserved its old-world charm while offering modern services. Travelers appreciate the personalized welcome and attention to detail, creating a memorable experience. Guests can expect quality service and comfortable facilities. Before visiting, know that the hotel suits both couples and families. Winter stays are popular for skiing, while summer attracts many visitors for hiking. The high season is during winter and summer, so plan your stay accordingly. _My tip from the Concierge:_ book your outdoor activities in advance, especially during peak season, to secure your spot.

Why choose Hôtel Monte Rosa Zermatt?

Hôtel Monte Rosa Zermatt is an exceptional address in Zermatt, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 254 reviews

5/5Domingos Goncalves

A charming Swiss hotel, everything exudes Switzerland. The decor is beautiful and vintage, the staff are friendly and very professional, they welcomed us very well, we felt at home. I recommend the hotel, the South…

5/5Veena Mathew

Beautiful historic hotel with very friendly, kind and attentive staff, charmingly decorated rooms and great location. The staff goes above and beyond to take care of you and made our stay here very special!

5/5J C

Cannot fault this hotel, it was so lovely. Every detail was perfect. Location is excellent, beautiful traditional decor and comfortable rooms, friendly and helpful staff and a substantial breakfast every morning. The…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Hôtel Monte Rosa Zermatt located exactly?

    The address is Bahnhofstrasse 80, 3920 Zermatt, right in the centre of the village, near the Saint-Maurice church and the main shopping street.

  • Is the Zermatt resort accessible by car directly to the hotel?

    Zermatt is a pedestrian resort; car access is only possible up to Täsch, then you must take the shuttle train or a taxi to Zermatt.

  • What is the walking distance between Zermatt station and Hôtel Monte Rosa?

    From Zermatt station, the hotel is about a 5 to 6-minute walk along Bahnhofstrasse, towards the main square.

  • How do I get to the hotel from the Täsch parking?

    From Täsch, it takes about 12 minutes by shuttle train to Zermatt, then a few minutes on foot or by electric taxi to reach the hotel.

  • Is the hotel close to the lifts and the ski area?

    The main lifts, including the Sunnegga-Express and access to the Zermatt-Matterhorn area, are about a 5 to 10-minute walk from the hotel.

  • What is the distance between the hotel and the airport?

    The distance to Geneva Airport is approximately 230 km, and to Zurich is approximately 260 km, accessible by train and/or private transfer.

Arrival & Departure

  • Does the hotel have parking?

    The hotel does not have any on-site parking; parking is generally done in Täsch, in covered or outdoor car parks.

  • What are the check-in and check-out times at Hôtel Monte Rosa Zermatt?

    Standard check-in time starts at 3 PM, and check-out is generally required before 11 AM.

  • Can I check in early?

    Early check-in may sometimes be offered, subject to room availability; luggage storage is generally possible while waiting for the room.

  • Is a late check-out possible at Hôtel Monte Rosa Zermatt?

    A late check-out may be granted depending on hotel occupancy, often for an additional fee; the request should be made at the reception during the stay.

  • Are airport transfers offered?

    A shuttle service is available on request between Zermatt and the airports, usually with a private driver and transfer via Täsch.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including rooms and common areas.

  • What types of rooms are offered at the Hôtel Monte Rosa Zermatt?

    The establishment mainly offers double rooms, twin rooms, and suites, with some categories providing mountain views or balconies.

  • What amenities can be found in the rooms?

    The rooms are equipped with at least a flat-screen TV, a minibar, a safe, and a private bathroom with toiletries.

  • Does the hotel offer family or connecting rooms?

    Connecting rooms are available for families or groups, upon request and depending on the reserved category.

  • Is smoking allowed in the rooms or on the balconies?

    The rooms are non-smoking; cleaning fees may be charged in case of non-compliance with the anti-smoking policy.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style with continental, American, vegetarian, and gluten-free options, highly rated by guests.

  • What restaurants and bars are available at the Hôtel Monte Rosa Zermatt?

    The hotel has three dining options: 1818 Eat & Drink, the Whymper Stube, and Edward’s Bar-Café, offering local and international cuisine.

  • Is breakfast included in the room rate?

    Breakfast is generally included in many rates, but some offers may be available for room-only accommodation depending on the booking platform.

  • Is room service available?

    Room service is offered, allowing certain dishes and drinks to be served in the room, according to defined hours.

  • Can the hotel accommodate gluten-free or vegetarian diets?

    Specific menus and options may be offered for vegetarian, gluten-free, or other diets, preferably to be indicated in advance.

Spa & Wellness

  • What wellness facilities are offered to hotel guests?

    Guests have access to a fitness centre, a sauna, a hot tub, and a heated pool, typically located in partner facilities.

  • Does the hotel have a pool?

    The hotel has a heated pool accessible to guests, often within an associated wellness area.

  • Is there a jacuzzi or hot tub available?

    A hot tub or jacuzzi is available for guests, in addition to the sauna and other wellness facilities.

  • Can massages or spa treatments be booked through the hotel?

    Massages and treatments can be booked via the reception or concierge at partner spas in Zermatt.

  • Are bathrobes and towels provided for the spa and pool?

    Bathrobes, spa towels, and sometimes slippers are offered for use of the wellness facilities.

Activities & Leisure

  • What outdoor activities are easily accessible from the Hotel Monte Rosa?

    The central location allows quick access to ski slopes, hiking trails, biking, as well as excursions to Gornergrat and Matterhorn Glacier Paradise.

  • Does the hotel offer organised activities or excursions?

    The hotel offers or facilitates bike rentals, access to a nearby golf course, hiking, skiing, as well as guided tours and themed dinners.

  • Can ski or hiking activities be organised directly from the hotel?

    Hiking, skiing outings, and mountain activities can be organised through the concierge, potentially with guides and passes.

  • Does the hotel assist in organising ski equipment rental?

    A rental service or recommendations for nearby ski and snowboard shops are available for guests.

  • Is the atmosphere of the hotel more family-friendly, romantic, or sporty?

    This boutique-style hotel is suitable for couples, families, and travellers seeking a historic and elegant setting in the heart of Zermatt.

Family & Kids

  • Does the hotel offer a babysitting or childcare service?

    A childcare or babysitting service is offered, often on request and for an additional charge.

  • Is the Hôtel Monte Rosa Zermatt suitable for a stay with children?

    Family or connecting rooms are available, and a child-friendly breakfast can be offered.

  • What children's activities are available near the hotel?

    A playground and activities such as skiing, hiking, or cycling are accessible nearby, often suitable for families.

  • Are baby cots or infant equipment available?

    Baby cots can be provided on request, subject to availability and sometimes at no extra charge.

Pets

  • Are pets allowed at Hôtel Monte Rosa Zermatt?

    Pets, mainly dogs, are accepted for an additional charge per night, with bowls provided.

  • What are the conditions for bringing a dog to the hotel?

    Only dogs are generally allowed, with a limited number per room and certain areas of the hotel where access may be restricted.

  • Is there an extra charge for pets?

    A flat fee per pet per night is charged, sometimes including the provision of bowls and a mat.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Common areas are served by a lift, but the historic building may have some limitations; more accessible rooms may be offered on request.

  • Is there a lift to access the rooms?

    The floors are served by a lift, facilitating access to the rooms and main areas for most guests.

  • Does the hotel offer specially equipped rooms for wheelchair users?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What payment methods are accepted at the Hôtel Monte Rosa Zermatt?

    Payment is generally accepted by major international credit cards and in Swiss francs; some platforms also offer online prepayment.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate and period; some rates are flexible up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    A local tourist tax is applied per person per night, usually payable on-site in addition to the room rate.

  • Is a security deposit required at check-in?

    A security deposit or a pre-authorisation on a credit card may be requested upon arrival to cover extras and consumption.

Sustainability

  • Does the Hôtel Monte Rosa Zermatt implement actions for sustainable development?

    The hotel applies environmental policies through the Michel Reybier Hospitality group, including responsible resource management and welcome products.

  • Is there a towel reuse and linen reduction programme to limit water consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel prioritise local or seasonal products for its dining?

    Contact the concierge to confirm the arrangements for the day.

  • What is the hotel's general approach to ecology and environmental respect?

    Energy and waste management follows modern mountain hospitality standards, with particular attention to the preservation of the alpine environment.

The Concierge answers — Hôtel Monte Rosa Zermatt

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Geneva or Zurich airport to the Hôtel Monte Rosa Zermatt?

    The concierge can organise a private transfer by car or limousine to Täsch, followed by an electric taxi or hotel shuttle between Zermatt station and the Hôtel Monte Rosa. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book parking in Täsch and the shuttle train to Zermatt for my arrival?

    The concierge can reserve the Welcome Parking in Täsch as well as tickets for the Täsch–Zermatt shuttle train and the electric taxi transfer to the hotel door.

  • Can you help me organise my train journey to Zermatt with the best connections?

    The concierge can plan first-class train tickets, include assistance at Zermatt station, and advise on the best connections according to your arrival time.

  • Is it possible to book an electric taxi or a carriage for my travels in Zermatt?

    The concierge can book an electric taxi or a carriage for your travels in Zermatt, including to the lifts or restaurants in the evening.

  • Can you arrange an early morning transfer to catch my flight to Zurich or Geneva?

    The concierge can organise an early morning or late evening hotel-to-airport transfer, in coordination with the shuttle train schedules between Täsch and Zermatt.

Restaurant Reservations

  • Can you book me a table at the best gourmet restaurants in Zermatt?

    The concierge can recommend and reserve a table at renowned restaurants in Zermatt, including gourmet options, taking into account your culinary preferences and allergies.

  • Can you suggest and book a family-friendly restaurant with young children?

    The concierge can suggest child-friendly restaurants, check the availability of high chairs, and arrange simple or early menus for families.

  • Is it possible to book lunch at a mountain restaurant with a view of the Matterhorn?

    The concierge can reserve tables at high-altitude locations accessible by ski or on foot, considering the lift schedules and weather conditions.

  • Can the concierge help me find a restaurant with good vegetarian or gluten-free options?

    The concierge can provide information on vegetarian, vegan, or gluten-free options at partner restaurants and make reservations specifying your dietary restrictions.

Spa Bookings

  • Can you arrange appointments for massages and spa treatments during my stay?

    The concierge can book your spa slots, massages, and wellness access at partner establishments in Zermatt, according to your availability.

  • Is it possible to plan a complete half-day of customised spa treatments?

    The concierge can plan a wellness journey with several treatments on the same day and coordinate the timings with your skiing or hiking activities.

  • Can you book a couples' treatment at a nearby spa?

    The concierge can book couples' treatments and check the availability of private cabins at partner spas.

Excursions & Cultural Visits

  • Can you organise an excursion to Gornergrat or Matterhorn Glacier Paradise?

    The concierge can organise a trip to Gornergrat or Matterhorn Glacier Paradise and provide schedules, tickets, and tips to enjoy the views.

  • Is it possible to book a private mountain guide for a hike around Zermatt?

    The concierge can book a certified mountain guide for hikes, alpine outings, or themed walks around Zermatt.

  • Can you recommend cultural or historical tours in Zermatt and book the tickets?

    The concierge can suggest visits to the Matterhorn Museum, St. Maurice Church, and other historical sites, along with information on schedules and tickets.

Special Occasions

  • Can you prepare a romantic decoration in the room for a wedding anniversary?

    The concierge can arrange a romantic room decoration with petals, LED candles, and music, according to your wishes and arrival time.

  • Is it possible to order a birthday cake and a bouquet of flowers to the room?

    The concierge can order a personalised cake, flowers, and a card, delivered to the room or restaurant, taking any allergies into account.

  • Can you help me organise a surprise marriage proposal in Zermatt?

    The concierge can assist in organising a discreet marriage proposal, for example, at altitude, in a restaurant, or in the room, in coordination with the relevant teams.

Shopping & Luxury Services

  • Can you recommend luxury shops for watches, jewellery, or mountain clothing in Zermatt?

    The concierge can recommend shops for high-end watches, jewellery, and ski equipment, and sometimes arrange private appointments.

  • Is it possible to arrange the rental of premium ski equipment before my arrival?

    The concierge can organise a premium ski or snowboard rental service, with delivery and fitting of the equipment at a partner shop.

  • Can you arrange a personal shopper for a shopping session in Zermatt?

    The concierge can provide information on local personal shopper services and assist in scheduling an appointment according to your availability.

Family Activities

  • Can you book ski lessons for my children with a local ski school?

    The concierge can recommend ski schools, book lessons for children, and inform about levels, available languages, and schedules.

  • Can you suggest family activities to do with young children in Zermatt?

    The concierge can suggest suitable activities, such as ice skating, sledding, easy walks, or playgrounds, and provide maps and schedules.

Personalized Experiences

  • Is it possible to arrange a private photo session in the mountains during our stay?

    The concierge can organise a private outdoor photo session with a local photographer, for example, with a view of the Matterhorn.

  • Can you create a tailored programme for a romantic three-day stay in Zermatt?

    The concierge can assist in creating a customised programme combining skiing, hiking, gastronomy, spa, and romantic moments according to your desires and the season.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits