Riad Fès - Relais & Châteaux

Check-in is generally possible from 14:00 and check-out must be completed before 12:00, according to the information provided by the establishment.

Early arrival is sometimes possible, subject to availability and with an additional charge indicated by the establishment. Contact the concierge to confirm the arrangements for the day.

Late check-out may be granted depending on availability and may incur additional fees, according to the hotel's policy.

It is recommended to inform the hotel of your arrival time if you expect to arrive in the evening or at night in order to best organise your welcome.

Transfers can be arranged between the hotel and the airport, for an additional charge per room and per trip, according to the current pricing schedule.

Riad Fès - Relais & Châteaux is located in the heart of the historic medina of Fès, in the Fès el Bali district, at the address 5 Derb Ben Slimane Zerbtana.

The hotel is approximately 15 km from Fès-Saïs International Airport, with the distance varying slightly depending on the route taken.

The modern city centre of Fès is located a few kilometres from the riad, with easy access by taxi from the medina.

To reach the riad from the airport, travellers generally use a taxi or a rideshare service, which the concierge can help arrange.

The riad is considered an excellent luxury address in Fès, with online reviews mentioning its central location, charm, and quality of service.

Parking spaces are available for guests, with the possibility of paid parking nearby according to certain booking platforms.

The establishment offers approximately 40 rooms and suites, ranging from Classic to Superior Deluxe, with areas around 30 to 35 m² for some categories.

The rooms generally feature a private bathroom, air conditioning, minibar, satellite television, and Wi-Fi connection, with some offering views of the medina or the Atlas.

The riad offers double rooms and suites, some suited for romantic or luxury stays, with traditional Fassi decor.

The establishment has an outdoor swimming pool, appreciated by travellers according to booking platforms.

Wi-Fi is available free of charge throughout the establishment, including in the common areas, according to published information.

A fitness centre and gym are offered, sometimes with fitness classes or personal training, possibly for an additional fee.

The riad offers pool services, a solarium, and a rooftop terrace, as well as several bars and a snack bar or delicatessen.

Additional services such as airport shuttle, extra beds, or nearby parking are offered at an extra charge according to the pricing policy.

The riad serves a daily buffet breakfast, with options for continental, full English/Irish, vegetarian, vegan, halal, gluten-free, American, or takeaway.

The establishment has an on-site restaurant, the Gayza restaurant, offering refined cuisine in an elegant setting.

A buffet breakfast is offered daily, usually between 07:00 and 10:00, for an additional charge per adult and child.

Several bars and lounges are available for drinks, including lounge areas and possibly a café or snack bar.

The average price of a meal in Fès varies depending on the type of restaurant, with fine dining establishments like Gayza being more expensive than local eateries in the medina.

The riad has a spa and wellness centre with a hammam, massages, facial treatments, beauty services, and dedicated changing rooms.

The spa is open daily according to certain platforms, with access prohibited for guests under 12 years old.

Fitness classes, personal training, and wellness programmes may be offered, subject to reservation and additional fees.

The outdoor pool and the solarium are popular relaxation areas for unwinding after visits to the medina.

The riad organises activities such as themed dinners, concerts or shows, tours or classes about local culture, and walking excursions.

A golf course is located less than 3 km away, allowing guests to play golf during their stay, according to certain descriptions.

Cooking classes and themed dinners are offered, providing an immersion into Moroccan gastronomy.

Walking tours, cultural visits of the medina, and experiences around local culture can be organised through the hotel.

Fès is generally considered a safe city for travellers, with usual precautions in tourist areas and souks.

Online reviews indicate an excellent level of satisfaction, with ratings often above 9/10 for the riad, particularly for breakfast and service.

The spa is not accessible to children under 12, but the outdoor pool can be used under parental supervision.

Rooms and suites can accommodate extra beds for children, with an additional charge per night according to the hotel's policy.

Families can enjoy activities such as walking tours, cultural visits, and certain themed dinners, adjusting the timings for children.

It is advisable to check directly with the hotel if there are any specific restrictions regarding the size or type of pets.

Specific services for pets, such as bowls or beds, may or may not be offered; it is best to check before arrival.

The presence of pets in the spa or restaurant is generally limited; the riad's internal rules specify the areas allowed for pets.

The riad, located in a historic medina, may have stairs and narrow passages; some rooms or areas are more accessible than others.

It is recommended to request a room that is easily accessible and to specify your mobility needs at the time of booking so that the riad can accommodate you as best as possible.

Depending on the layout of the medina, wheelchair access may be limited in certain passages; the concierge can assist in arranging your arrival.

Services such as the spa or pool may require the use of stairs; it is advisable to check on-site for the ease of access to these facilities.

The cancellation policy varies depending on the booking channel, the type of rate, and the period; it is advisable to consult your terms at the time of booking.

A tax levied by the city, of approximately 11 MAD per person per night, is generally added to the stay, with exemption for children under 12 years old.

Room prices at Riad Fès vary depending on the season, room type, and demand, with a range observed between approximately 194 € and over 1,000 €.

Riads in Fès can be cheaper or more expensive than traditional hotels depending on the category; Riad Fès is a luxury 5-star establishment.

The rates for Christmas Eve and New Year's Eve may include supplements for festive meals, with amounts specified by the hotel for adults and children.

The riad highlights an authentic experience in the heart of the medina, with traditional architecture around a patio, different from a modern hotel.

The location in the medina encourages walking to explore Fès, limiting the use of a car for immediate visits.

The riad highlights local craftsmanship in its decor and restoration, indirectly supporting the economy and skills of Fès.

Waste reduction, water management, or energy practices are not publicly detailed; it is advisable to inquire directly on site.