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5★ · Fès

Palais Faraj

BAB ZIAT, Fès 30000, Maroc, Fès

4.34.3/5910 reviews · Google rating
  • Rooftop restaurant listed by the Michelin Guide
  • Wide views over Fez from the terrace
  • Garden-like rooftop setting
  • Eclectic flavours of Fez on the menu

5-star hotel in Fès, in the heart of Fès, featuring a rooftop restaurant, sweeping views and a garden feel noted by the Michelin Guide.

What can you expect from the rooftop restaurant at Palais Faraj in Fez?

The rooftop restaurant is one of the hotel’s clearest reference points. It is listed by the Michelin Guide.

Expect cuisine shaped by the eclectic flavours of Fez, in a garden-like setting with wide views across the city.

Dinner at dusk is especially well suited here. It is best to book ahead, particularly for the better-placed tables.

Does L’Amandier at Palais Faraj serve a particular style of cuisine?

Yes. L’Amandier serves refined Moroccan and Mediterranean cuisine.

The restaurant is also paired with Moroccan wines. Depending on the moment, the concierge can guide you towards L’Amandier or the rooftop.

What budget should you plan for a stay at Palais Faraj in Fez?

Rates vary with the season, your dates and the room category. The most reliable approach is to check the price for your exact stay.

To structure the stay, also consider restaurant bookings if you want the rooftop at sunset. The concierge can help coordinate the whole plan.

A word from the Concierge

Palais Faraj through the Concierge's eyes

Here, the true landmark is not the façade. It is the rooftop. In Fès, Palais Faraj delivers on its public promise with one specific feature: a rooftop restaurant featured in the Michelin Guide. Remember this detail, not vague statements. This is rare and sets the expected standard. For the rest, I remain strict. Publishable sources are still limited, so I stick to solid facts. The coordinates 34.057274 and -4.976238 place the address unmistakably in Fès. Michelin adds the essential details: eclectic flavours from Fès, a garden atmosphere, and a sweeping view. If you know the city, you understand how this elevated point transforms the rhythm of an evening. One sees Fès differently from a terrace than from a closed patio. It is almost an urban reading lesson, in the sense that the medina reveals its lines in layers, like an ancient map. Until the hotel publishes more verified details, this is where I would direct you first: to this rooftop, to grasp the essence of the place before exploring the rest.

Why choose Palais Faraj?

Palais Faraj is an exceptional address in Fès, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Rooftop restaurant listed by the Michelin Guide
  • Wide views over Fez from the terrace
  • Garden-like rooftop setting
  • Eclectic flavours of Fez on the menu
  • Palace distinction and 5-star rating

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private dining room
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Restaurants & bars

6 on-site dining venues.

  • L'Amandier & Roof Top Garden

    Restaurant

    Highlights

    • Moroccan and Mediterranean
    • refined cuisine, combining Moroccan and Mediterranean flavors complemented by an equally exquisite menu of great Moroccan wines.
    Practical information

    The concierge’s wordAt L’Amandier & Roof Top Garden, go straight for the refined Moroccan-Mediterranean cuisine, paired with some excellent Moroccan wines.

  • Golden Bar

    Bar

    Highlights

    • Feel like being on board of an illuminated classic cruiseliner… sailing over the thousand year old Medina.
    Practical information

    The concierge’s wordFor a drink with a view, head to the Golden Bar: it feels like boarding an illuminated classic cruiseliner above the thousand-year-old Medina.

  • Tea Room Grand Patio & Pool

    Tea room

    Highlights

    • relax in the shade of the arcades, facing the large swimming pool.
    Practical information

    The concierge’s wordFor a quiet break, settle under the shaded arcades facing the large pool; it’s just the spot for tea.

  • Restaurant L'Amandier

    Restaurant

    Chef: Mohammed Achoual
    Chef: Mohammed Achoual

    Highlights

    • Moroccan and Mediterranean
    • refined Moroccan and Mediterranean flavors with breathtaking views of the Medina
    Practical information

    The concierge’s wordAt L’Amandier, go for Chef Mohammed Achoual’s Moroccan and Mediterranean flavors, elevated by a breathtaking view over the Medina.

  • THE GRAND PATIO & POOL TEA ROOM

    Tea room

    Highlights

    • a serene atmosphere near the swimming pool
    Practical information

    The concierge’s wordIf you’re after a quiet break, THE GRAND PATIO & POOL TEA ROOM offers a serene atmosphere by the pool.

  • rooftop restaurant

    Restaurant

    Highlights

    • eclectic flavors of Fes
    • showcases the eclectic flavors of Fes in a garden atmosphere with a far-ranging view
    Practical information

    The concierge’s wordFor a dinner that captures the soul of Fez, book the rooftop restaurant: eclectic flavors, a garden feel, and far-reaching views work beautifully.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: BAB ZIAT, Fès 30000, Maroc

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 910 reviews

5/5Cesar Buitrago

Great hotel to enjoy drinks at the patio. We were served by Chakir in a very professional and kind manner. The terrace for dinner was superb.

5/5Deborah Corber

Magnificent! A perfect combination of old and new with a distinctly Moroccan design and sensibility. The service was superb - Moroccan hospitality at its best. And the food was also excellent. I would return in a…

5/5John B

Fantastic 5-star experience. Large, well-appointed, very comfortable rooms. Great beds and pillows. Beautiful public spaces, fantastic breakfast, nice bar and food options with exceptional views. Staff all provided…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais El GlaouiTourist attraction

    206 m · 2 min walk

    El Glaoui Palace, a tourist site just two minutes' walk away, providing insight into traditional Moroccan architecture.

    Practical information

    The concierge’s wordA 2-minute walk away, Palais El Glaoui makes an ideal pause to take in traditional Moroccan architecture between the day’s highlights.

  • Old Medina of Fez مدينة فاس القديمةHistoric landmark

    450 m · 5 min walk

    Historical site a five-minute walk away, representing the cultural and architectural heart of Fez.

    Practical information

    The concierge’s wordFor a cultural break 5 minutes away on foot, head into the Medina of Fez, the city’s historic and architectural heart.

  • Dar Tazi - Medina ViewTourist attraction

    531 m · 6 min walk

    Restaurant a six-minute walk away, offering a view of the Fes medina.

    Practical information

    The concierge’s wordFor a calm break 6 min walk away, Dar Tazi - Medina View suits a meal with views over the medina of Fez.

  • Musée bathaMuseum

    726 m · 9 min walk

    Museum a nine-minute walk away, showcasing collections of Moroccan art and craftsmanship.

    Practical information

    The concierge’s wordA 9-minute walk away, Musée batha offers a calm break to discover Moroccan art and craftsmanship, ideal between strolls through Fez.

  • Tanneries fesTourist attraction

    773 m · 9 min walk

    Fes Tanneries, a nine-minute walk away, is an iconic tourist site known for its leather craftsmanship.

    Practical information

    The concierge’s wordA 9-minute walk away, the Tanneries of Fez offer an artisanal break if you want to discover leather craftsmanship without going far.

  • Place SeffarineHistoric landmark

    812 m · 10 min walk

    Historical landmark located 812 meters away, representing an emblematic site of the city of Fès.

    Practical information

    The concierge’s wordTake a break at Place Seffarine to soak up an emblematic side of Fez, ideal if you enjoy historical pauses as you explore the city.

  • Médersa Bou Inania de FèsTourist attraction

    837 m · 10 min walk

    Bou Inania Madrasa, an educational institution in Fès, providing insight into Islamic architecture and traditional learning.

    Practical information

    The concierge’s wordFor a cultural interlude in Fez, Bou Inania Madrasa offers a lovely glimpse into Islamic architecture and traditional teaching.

  • Mausolée de Moulay Idriss IIMosque

    837 m · 10 min walk

    Mausoleum of Moulay Idriss II, a place of worship and reflection, reachable within a short walk.

    Practical information

    The concierge’s wordFor a quiet reflective pause in Fez, stop by the Mausoleum of Moulay Idriss II, just a few minutes away on foot.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jnan SbilGarden

    1.2 km · 14 min walk

    Garden in Fès, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a peaceful break in Fez, head to Jnan Sbil for a stroll or a relaxing moment in a green setting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Palais Faraj Suites & Spa?

    Standard check-in usually begins in the afternoon and check-out is in the morning. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may be offered depending on the arrival time and hotel occupancy. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer late check-out on the day of my departure?

    Late check-out may sometimes be granted depending on availability and possibly for an additional fee. Contact the concierge to confirm the day's arrangements.

  • What documents are required upon arrival to check in at Palais Faraj Fès?

    Official identification documents are required for check-in, and a credit card may be requested for guarantee. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is Palais Faraj Suites & Spa located in Fès?

    The hotel is located in the Bab Ziat district, 16-18 Derb Bensouda, Fès, overlooking the medina, at the entrance to the old city.

  • What is the distance between the hotel and the airport?

    Fès-Saïs Airport is approximately 15 to 20 km away, or 25 to 30 minutes by car depending on traffic.

  • How far is Palais Faraj from the medina of Fès and its main attractions?

    Palais Faraj is located very close to the medina of Fès, with a panoramic view of the old city and quick access to the main gates.

  • What are the recommended ways to reach Palais Faraj from Fès train station?

    Taxis are readily available and private transfers can be arranged to reach the hotel from the train station or airport. Contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    Free private parking is offered to guests with vehicles, subject to availability.

  • Is Palais Faraj Suites & Spa an old traditional palace in Fès?

    The hotel occupies a palace built in 1913 and restored as a luxury hotel overlooking the medina, featuring traditional Moroccan architecture.

Rooms & Amenities

  • What types of rooms and suites are available at Palais Faraj Suites & Spa?

    Palais Faraj offers only suites, a total of 31, decorated in a refined Moroccan style, some with views of the medina.

  • What are the main amenities available in the suites at Palais Faraj Fès?

    The suites are air-conditioned and generally feature a seating area, private bathroom, minibar, safe, and flat-screen TV.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the suites and common areas.

  • Can a suite with a view of the medina be booked at Palais Faraj?

    Some suites offer panoramic views of the medina of Fès, particularly the superior categories and terraces.

Included Services

  • What type of breakfast is offered?

    Breakfast is served in buffet or à la carte style, featuring Mediterranean and Moroccan cuisine at the Roof Top Garden restaurant.

  • What services are included in the room rate at Palais Faraj Suites & Spa?

    Wi-Fi, access to the outdoor pool, and certain facilities such as the fitness room are generally included. Contact the concierge to confirm the day's terms.

  • Is housekeeping and laundry service available during the stay?

    Daily housekeeping and reception services are provided, with the possibility of additional services such as laundry for an extra charge.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request, usually for an additional fee. Contact the concierge to confirm the day's terms.

  • Are transfers organised by Palais Faraj Suites & Spa paid or included in the room price?

    Private transfers organised by the hotel are generally charged as an additional fee, with a variable rate depending on the route and type of vehicle.

Dining

  • What restaurants are available within Palais Faraj Suites & Spa?

    Palais Faraj has at least two restaurants, including the Roof Top Garden offering Mediterranean and Moroccan cuisine with views of the medina.

  • What does Palais Faraj Fès Restaurant offer in terms of cuisine and menu?

    The rooftop restaurant serves Mediterranean and Moroccan cuisine, with the option of à la carte menus. Contact the concierge to confirm the day's terms.

  • Is there a bar at Palais Faraj for having a drink in the evening?

    A bar or lounge is available, allowing guests to enjoy a drink in a refined setting with a view of Fès.

  • Can the restaurant at Palais Faraj offer vegetarian options or options suitable for special diets?

    Vegetarian options can be offered at the restaurant; it is recommended to inform them of your specific needs in advance. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa and wellness facilities are offered at Palais Faraj Suites & Spa?

    Palais Faraj features the Essencia spa, offering traditional hammam, massages, facials, manicure, and pedicure.

  • Can a traditional hammam be booked at the spa of Palais Faraj Fès?

    Traditional hammams, massages, and complete rituals are available by reservation at the Essencia spa, with a varied treatment menu.

  • Does the hotel have a swimming pool?

    An outdoor swimming pool is available for guests, generally open during the pleasant season.

  • Is there a gym or fitness room at Palais Faraj Suites & Spa?

    A fitness room is mentioned among the hotel facilities, allowing guests to exercise during their stay.

Activities & Leisure

  • What leisure activities are available at Palais Faraj Suites & Spa?

    The hotel offers a swimming pool, a spa, a panoramic terrace, and the organisation of excursions, providing various relaxation and discovery activities.

  • Can the hotel organise guided tours of Fès and its medina?

    Excursions and guided tours of the medina and surrounding areas can be arranged upon request via the reception or concierge.

  • Does Palais Faraj Fès have terraces with views for relaxation?

    The terrace and common areas offer panoramic views of the medina, conducive to relaxation and contemplation.

  • What relaxation experiences do guests most often seek at Palais Faraj Suites & Spa?

    Reviews highlight the calm atmosphere, refined setting, and the opportunity to enjoy the spa and swimming pool as the main relaxation activities.

Family & Kids

  • Is the Palais Faraj Suites & Spa suitable for a family stay with children?

    Families who have stayed at the Palais Faraj give it a very good rating, indicating that the establishment can be suitable for family stays.

  • Are there family or connecting suites at the Palais Faraj Fès?

    Larger suites may be suitable for families, some offering multiple living spaces. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a babysitting or childcare service?

    A babysitting service is not clearly mentioned by several public sources. Contact the concierge to confirm the arrangements for the day.

  • What activities are available for children at the Palais Faraj Suites & Spa and nearby?

    The pool and the close location to the medina are advantages for families, but some areas may not be suitable for young children without supervision.

Pets

  • Are pets allowed at Palais Faraj?

    Pet policies are not clearly detailed on major platforms. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Palais Faraj Suites & Spa accessible to people with reduced mobility?

    The large suites and common areas offer good circulation, but complete information on wheelchair accessibility is not detailed. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have elevators to access the floors and terraces?

    Booking platforms do not clearly specify the presence of elevators in all areas. Contact the concierge to confirm the arrangements for the day.

  • Does the Palais Faraj offer specially adapted rooms for disabled guests?

    Specific accommodations for people with disabilities are not repeatedly mentioned in public sources. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What are the average prices for a night at the Palais Faraj Suites & Spa?

    Rates are dynamic and vary according to the period, suite category, and occupancy; examples of prices are around €260 per night depending on certain dates.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked (flexible or non-refundable) and the booking channel.

  • Are there any tourist taxes to pay?

    A local tourist tax is generally applied as an additional charge, to be paid on-site according to current regulations.

  • What payment methods are accepted by Palais Faraj Fès?

    A credit card is often required to guarantee the reservation, and major credit cards are generally accepted.

  • Does Palais Faraj Suites & Spa offer special deals or packages including spa or meals?

    Special offers, spa packages or half-board may be offered occasionally through agencies and the hotel’s website.

Sustainability

  • Does Palais Faraj Suites & Spa implement actions to reduce its environmental impact?

    Information on specific environmental initiatives (plastic reduction, water savings, renewable energy) is not clearly detailed across several sources. Contact the concierge to confirm the current arrangements.

  • Does the hotel have a recycling or sustainable waste management programme?

    Recycling, waste management, and eco-responsible policies are not precisely described by several public channels. Contact the concierge to confirm the current arrangements.

  • Does Palais Faraj Suites & Spa have any environmental or sustainability certification?

    No repeated mention of official environmental certification appears on major booking platforms. Contact the concierge to confirm the current arrangements.

  • Are measures such as towel reuse encouraged at Palais Faraj Fès?

    Practices for reducing linen and towel changes upon request are not systematically indicated on public sites. Contact the concierge to confirm the current arrangements.

The Concierge answers — Palais Faraj

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Fès-Saïs airport and Palais Faraj Suites & Spa?

    The concierge can organise a private transfer in an air-conditioned vehicle between Fès-Saïs airport and Palais Faraj Suites & Spa, with personalised welcome according to your flight schedule.

  • Is it possible to book a private driver for city trips and to other hotels like Hôtel Sahrai or Palais Amani?

    The concierge can book a private driver at your disposal for trips to the train station, city centre, Hôtel Sahrai, Palais Amani, or other hotels in Fès.

  • Can the concierge help me book a taxi to go from the hotel to the medina or Fès train station?

    The concierge can order a reliable taxi and provide the approximate fare for your trips to the medina, train station, or airport.

  • Can I book a car with a driver for the day to visit the surroundings of Fès from the hotel?

    It is recommended to contact the concierge to arrange a car with a driver for the day, including waiting time and multiple tourist stops around Fès.

  • Can the concierge organise a suitable transfer for a large family with a lot of luggage?

    Transfers are organised upon request with the concierge, who can offer vehicles suitable for families or groups with bulky luggage.

Restaurant Reservations

  • Can you reserve a table for dinner at the Palais Faraj restaurant with a view of the medina?

    The concierge can reserve a table at the gourmet restaurant of Palais Faraj or on the Roof Top Garden, taking into account your preferences for timing and view.

  • Is it possible for the hotel to book a dinner at another riad in Fès like Riad Fès or Palais Amani?

    The concierge can recommend and reserve tables at other renowned riads in Fès, such as Riad Fès, Palais Amani, or restaurants in the medina.

  • Can the concierge arrange a special menu (gluten-free, vegetarian, strict halal) at the Palais Faraj restaurant?

    The concierge can inform the chef of your dietary restrictions and propose suitable menus, including vegetarian or gluten-free options, at the Palais Faraj restaurant.

  • Can I request the privatisation of a space at Palais Faraj Restaurant for a group dinner?

    Requests for privatisation are made through the concierge, who can organise a dedicated space at the restaurant or on the terrace for a small group.

Spa Bookings

  • Can you book a hammam and a massage at the Essencia spa of Palais Faraj?

    The concierge can book a time slot in advance at the Essencia spa for traditional hammam, massages, and treatments, according to your timing preferences.

  • Is it possible to book a couple's treatment at the spa of Palais Faraj Suites & Spa?

    The concierge can arrange couple's treatments at the spa, subject to availability, and advise on the quietest time slots.

  • Can the concierge find a last-minute spa slot at the end of the day?

    It is recommended to go through the concierge to check spa availability at the end of the day and suggest alternatives in case of high demand.

  • Can I request a personalised wellness ritual at the spa of Palais Faraj through the concierge?

    Requests for personalised rituals are managed through the concierge, who can combine hammam, scrub, and massage according to the desired duration.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the Fès medina departing from Palais Faraj?

    The concierge can organise a private guided tour of the Fès medina with an official French-speaking or English-speaking guide, departing from the hotel.

  • Is it possible to book a day trip to Volubilis and Meknès through the concierge?

    Upon request, the concierge can book a trip to Meknès, Volubilis, or Ifrane with a driver and guide according to your cultural interests.

  • Can the concierge organise a tour passing by the royal palace of Fès and other must-see monuments?

    The concierge can provide information on access conditions to the royal palace of Fès and suggest tours passing nearby to view it from the outside.

  • Can you help me organise a customised itinerary of the 10 must-see attractions and activities in Fès?

    The concierge can prepare a personalised itinerary including the main sites of Fès, according to the duration of your stay and your pace of visiting.

Special Occasions

  • Is it possible to organise a romantic surprise in the suite for a honeymoon at Palais Faraj?

    The concierge can arrange a romantic decoration of the suite, with rose petals and a welcome treat, for a honeymoon or wedding anniversary.

  • Can you organise a birthday cake and flowers for a celebration during our stay?

    The concierge can order a personalised cake, flowers, and arrange a discreet setup at the restaurant or in the room for a birthday.

  • Can the concierge organise a small private event or a business meeting at Palais Faraj Suites & Spa?

    Requests for partial privatisation of a lounge, bar, or terrace are managed through the concierge, who checks capacity and conditions.

Shopping & Luxury Services

  • Can you guide me to quality shops and artisans to buy carpets, leather or ceramics in Fès?

    The concierge can recommend trusted artisans (zellige, leather, carpets) and arrange visits to workshops in the medina of Fès.

  • Is it possible to book a personal shopper to accompany me during my shopping in the medina of Fès?

    The concierge can organise a personal shopper service or private accompaniment for a customised shopping tour in the medina.

Family Activities

  • Can the concierge suggest activities suitable for children during a family stay at Palais Faraj?

    The concierge can suggest activities suitable for children, such as short guided tours, cooking workshops, or fun discoveries of the medina.

  • Can you help me book a babysitting service for an evening in Fès?

    Upon request, the concierge can attempt to find a licensed external babysitting service, subject to availability and desired hours.

Personalized Experiences

  • Is it possible to book a Moroccan cooking class through the concierge during my stay at Palais Faraj?

    The concierge can organise a Moroccan cooking class, a tea tasting, or a private experience on the terrace, according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

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    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

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      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

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