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5★ · Lyon · Auvergne-Rhône-Alpes

InterContinental Lyon Hôtel-Dieu

20 Quai Jules Courmont, 69002 Lyon, France, 69002 Lyon

4.54.5/51,390 reviews · Google rating
  • Set beneath the Grand Hôtel-Dieu dome
  • Epona restaurant on site
  • Restaurant terrace noted by the Michelin Guide
  • Steps from the Petit Musée du Vin

Hotel 5-star in Lyon, 791 m from Trésor de la Cathédrale de Lyon, featuring the Grand Hôtel-Dieu dome, Epona restaurant and terrace.

Where is InterContinental Lyon Hôtel-Dieu located, and what can you reach on foot nearby?

The hotel is set within the Grand Hôtel-Dieu in central Lyon. It works well as a base for exploring the city on foot.

Very nearby, you can reach the Grand Hôtel-Dieu, the Museum of Illusions and Place Bellecour. The riverbanks, passageways and cultural spots are easy to explore from the hotel.

How much does a stay at InterContinental Lyon Hôtel-Dieu cost?

Rates vary with your dates, room category and demand levels. It is best to check your exact stay dates.

If you plan to dine at the restaurant or use the terrace, booking ahead is sensible. The concierge can help shape the stay around your plans.

Does InterContinental Lyon Hôtel-Dieu have a spa or restaurants on site?

The hotel offers several dining venues, including Epona restaurant, Le Dôme Bar and Le Grand Réfectoire. Breakfast is also served on site.

Epona, led by chef Mathieu Charrois, is the hotel’s signature table. A spa is not part of the highlighted offering here.

A word from the Concierge

InterContinental Lyon Hôtel-Dieu through the Concierge's eyes

Under the monumental dome of the Grand Hôtel-Dieu, the InterContinental Lyon combines Lyonnais heritage with international luxury. This hotel, classified by Atout France, is an iconic address that embodies a perfect harmony between history and modernity.

The Epona restaurant, led by Chef Mathieu Charrois, exemplifies this duality. It blends culinary innovation with a warm atmosphere, particularly with its terrace dining praised by the Michelin Guide. Nearby, the Petit Musée du Vin offers a unique sensory immersion into the vaulted cellars of Lyon. This proximity to renowned cultural institutions enhances the hotel's appeal to discerning and curious travellers.

Whether you are a history enthusiast or a gourmet, the InterContinental Lyon stands out for its strategic location and exceptional service. With 222 hotels worldwide, the InterContinental brand is a global reference in hospitality. Every detail here is designed to elevate your stay. Discover the timeless charm of Lyon while enjoying the modern comforts of a grand palace.

Why choose InterContinental Lyon Hôtel-Dieu?

InterContinental Lyon Hôtel-Dieu is an exceptional address in Lyon (Auvergne-Rhône-Alpes), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Set beneath the Grand Hôtel-Dieu dome
  • Epona restaurant on site
  • Restaurant terrace noted by the Michelin Guide
  • Steps from the Petit Musée du Vin
  • Housed in one of Lyon’s landmark buildings

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wine cellar

Restaurants & bars

3 on-site dining venues.

  • Epona restaurant

    Restaurant

    Chef: Mathieu Charrois
    Chef: Mathieu Charrois

    Highlights

    • Breakfast at Epona restaurant with local flavours
    Practical information

    The concierge’s wordTo start the day well, head to Epona: breakfast beautifully showcases local flavours, under the touch of chef Mathieu Charrois.

  • Le Dôme Bar

    Bar

  • Le Grand Réfectoire

    Restaurant

    Chef: Marcel Ravin
    Chef: Marcel Ravin

    Highlights

    • Modern Cuisine
    • velvety smooth pumpkin soup, grilled hanger steak, choux pastry stuffed in vanilla cream
    Practical information

    The concierge’s wordAt Le Grand Réfectoire, let Marcel Ravin’s modern cuisine guide you, especially the velvety pumpkin soup, before the vanilla cream-filled choux.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (39 € fee).

Dogs of all sizes are welcome at the hotel.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 20 Quai Jules Courmont, 69002 Lyon, France

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 1,390 reviews

5/5Carol Tseng

We had a wonderful 3-night stay at the InterContinental Lyon. The location is excellent, within easy walking distance of the Old Town and many of Lyon’s main attractions. Our room was comfortable and elegantly…

4/5Jimmy Liu

Great hotel, historic location. Close to the station and extends into an outdoor shopping mall. Rooms are spacious but ours had a nightlight that kept turning on/off. Great breakfast pastries and very relaxing bar…

5/5R Seltzer

First time at this property and it could not have been better! The property itself is beautiful! The staff were amazing- welcoming, friendly, helpful and a pleasure to deal with! Ryan at check was wonderful and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Grand Hôtel-DieuCultural landmark

    on site · 1 min walk

    Cultural site just a one-minute walk away, known for its architecture and rich history.

    Practical information

    The concierge’s wordA 1-minute walk away, Grand Hôtel-Dieu makes a lovely break to admire the architecture and soak up the site's rich history.

  • Musée de l'illusion LYONMuseum

    on site · 1 min walk

    Museum just one minute's walk away, featuring interactive exhibits on optical illusions and perception.

    Practical information

    The concierge’s wordA 1-minute walk away, this museum makes a playful break, whether solo, as a pair, or with children, around optical illusions.

  • Place BellecourTourist attraction

    367 m · 4 min walk

    Place Bellecour, a tourist site just four minutes' walk away, is one of the largest squares in France.

    Practical information

    The concierge’s wordA 4-minute walk away, Place Bellecour makes a pleasant pause to take the pulse of Lyon during a stroll or between appointments.

  • Science Expériences LyonMuseum

    367 m · 4 min walk

    Museum a four-minute walk away, dedicated to the exploration of science through interactive exhibits.

    Practical information

    The concierge’s wordA 4-minute walk away, Science Expériences Lyon offers a playful break with interactive exhibits, ideal solo, as a pair, or with children.

  • Les Célestins, Théâtre de LyonPerforming arts

    443 m · 5 min walk

    Theater five minutes' walk away, offering a variety of live shows and artistic performances.

    Practical information

    The concierge’s wordA 5-minute walk away, Les Célestins makes a lovely evening break if you’re in the mood for live performance without going far.

  • Palais de la Bourse de LyonHistoric place

    631 m · 8 min walk

    Palais de la Bourse, a historical place an eight-minute walk away, reflecting the architecture and history of Lyon.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Palais de la Bourse makes an elegant break if you feel like soaking up Lyon’s architecture and history.

  • Cathédrale et Primatiale Saint-Jean-BaptisteChurch

    814 m · 10 min walk

    Religious building 814 meters away, known for its architecture and history.

    Practical information

    The concierge’s wordFor a peaceful break between plans, head to Cathédrale et Primatiale Saint-Jean-Baptiste, appreciated for its architecture and history.

  • Traboules du Vieux LyonHistoric landmark

    844 m · 10 min walk

    Historical landmark 844 meters away, known for its secret passages connecting the streets of Old Lyon.

    Practical information

    The concierge’s wordPerfect for a little detour through Old Lyon: these secret passageways connect the streets and offer a different way to experience the historic district.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Place des TerreauxSquare

    1.0 km · 13 min walk

    Place des Terreaux, a lively public space in the heart of Lyon, perfect for strolling and enjoying the local atmosphere.

    Practical information

    The concierge’s wordFor a lively break in the heart of Lyon, head to Place des Terreaux in the late afternoon, ideal for a stroll and soaking up the local atmosphere.

  • Jardin des CuriositésGarden

    1.2 km · 15 min walk

    Garden 1.2 km away, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a green break, Jardin des Curiosités is well suited to a peaceful stroll or a quiet moment to unwind.

Around the hotel

Our full Lyon guide

Lyon, a global gastronomic capital, boasts a rich heritage and unparalleled culinary experience.

Read the Lyon guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at InterContinental Lyon Hôtel-Dieu?

    Check-in is available from 3 PM and check-out must be completed by 12 PM. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    Yes, a private parking with valet service is offered, charged at approximately €42 per day for standard vehicles and €55 per night for electric or hybrid vehicles with charging.

  • Can I check in early?

    Early check-in is subject to availability on the day of arrival and may incur additional charges. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel offer a late check-out service?

    A late check-out may be considered depending on the hotel's occupancy and may be subject to fees. Please contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is the InterContinental Lyon Hôtel-Dieu located in Lyon?

    The hotel is located at 20 quai Jules Courmont, 69002 Lyon, in the 2nd arrondissement, by the Rhône, a few hundred metres from Place Bellecour.

  • What is the distance between the InterContinental Lyon Hôtel-Dieu and Lyon-Part-Dieu train station?

    From Lyon-Part-Dieu train station, the journey to the hotel takes approximately 15 to 25 minutes by car depending on traffic. Please contact the concierge to confirm the day's arrangements.

  • How do I get to the hotel from the city centre or Place Bellecour?

    The hotel is accessible by metro on line D, Bellecour station, as well as by tram and taxi, with valet service available upon arrival.

  • What is the distance between the hotel and the airport?

    Lyon-Saint-Exupéry Airport is approximately 29 km away, which is about 30 to 40 minutes by car depending on traffic.

  • Are there public parking facilities near the InterContinental Lyon Hôtel-Dieu?

    Yes, public parking is available nearby, such as République, Bellecour, and Grôlée, just a few minutes' walk from the Grand Hôtel-Dieu.

Rooms & Amenities

  • What amenities are available in the rooms at the InterContinental Lyon Hôtel-Dieu?

    The rooms are equipped with air conditioning, flat-screen TV, minibar, coffee machine, desk, safe, and private bathroom with shower.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi access is free for all guests in the rooms and common areas.

  • Do the rooms offer a view of the Rhône or the historic building?

    Some rooms and suites offer a view of the Rhône or the historic courtyards of the Hôtel-Dieu, with duplex configurations for certain suites.

  • Does the hotel offer room service at InterContinental Lyon Hôtel-Dieu?

    Room service is available and allows meals or snacks to be taken in the room at certain times. Please contact the concierge to confirm the day's arrangements.

Included Services

  • What services are included in the room price?

    Rates generally include accommodation, access to the fitness centre, and Wi-Fi. Breakfast, spa, parking, and certain services are charged additionally.

  • Is housekeeping provided daily at InterContinental Lyon Hôtel-Dieu?

    Daily housekeeping is provided in the rooms, with the option to request additional services via the reception. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have a concierge service available continuously?

    A concierge service and a reception open 24/7 are available for assistance, local information, and service organisation.

  • Is there a laundry service for guests?

    A laundry and dry cleaning service is offered to guests, with charges based on the items. Please contact the concierge to confirm the day's arrangements.

Dining

  • What type of breakfast is offered?

    A buffet, continental, or à la carte breakfast is served, with both sweet and savoury options.

  • What are the hours and indicative price of breakfast at InterContinental Lyon Hôtel-Dieu?

    The buffet breakfast is generally served from 6:30 AM to 10:30 AM on weekdays and from 7:00 AM to 11:00 AM on weekends, with a price of approximately €32 per adult.

  • What restaurants and bars are available within the hotel?

    The hotel features the Epona restaurant, offering contemporary cuisine inspired by Lyonnaise specialities, and the Le Dôme bar located under the large historic dome.

  • Can the InterContinental Lyon Hôtel-Dieu adapt the menus for special diets?

    The catering service can adapt certain dishes for special diets upon prior request, mentioning allergies or preferences at the time of booking.

Spa & Wellness

  • Does the hotel have a swimming pool?

    No, the InterContinental Lyon Hôtel-Dieu does not have a swimming pool.

  • Does the hotel have a spa or wellness area?

    A Cinq Mondes spa is available on site, offering massages, body and facial treatments, as well as a sauna area.

  • Is there a gym or fitness area at the InterContinental Lyon Hôtel-Dieu?

    A fitness centre accessible to guests is available, equipped with cardio and weight training equipment, as well as classes or coaching according to the schedule.

  • What types of treatments are offered at the hotel spa?

    Various massages, including couples massages, are offered at the spa, with advance booking recommended.

Activities & Leisure

  • What activities are available without leaving the InterContinental Lyon Hôtel-Dieu?

    The hotel offers a fitness room, a spa, a bar, a restaurant and is located in the heart of the Grand Hôtel-Dieu, which houses shops, courtyards and gardens open to the public.

  • Is the hotel's location suitable for visiting the main tourist sites in Lyon?

    The central location allows for walking access to Vieux Lyon, the Presqu'île, Place Bellecour, and many museums and shops.

  • What leisure and cultural activities can be practiced near the hotel?

    Museums, theatres, walks along the Rhône, and river cruises are easily accessible from the hotel. Contact the concierge to confirm the day's arrangements.

Family & Kids

  • Is the InterContinental Lyon Hôtel-Dieu suitable for a family stay with children?

    Family rooms and suitable services are available to accommodate families, with the possibility of baby cots upon request.

  • Does the hotel provide baby cots or equipment for toddlers?

    Baby cots can be provided upon request, subject to availability and possibly additional charges. Contact the concierge to confirm the day's arrangements.

  • Are there child-friendly activities near the InterContinental Lyon Hôtel-Dieu?

    The surrounding area offers numerous family activities, such as interactive museums and city walks, easily accessible from the hotel.

Pets

  • Are pets allowed at the InterContinental Lyon Hôtel-Dieu?

    Yes, dogs and cats are allowed in the rooms for a fee of approximately 39 € per stay.

  • Do pets have access to the hotel's restaurants and bars?

    Pets are not allowed in the dining areas, while guide dogs are accepted without restriction and exempt from additional fees.

  • Are there additional fees for pets?

    A fixed fee is applied per pet per stay for enhanced cleaning, with a requirement to inform the hotel in advance.

Accessibility

  • Is the InterContinental Lyon Hôtel-Dieu accessible for people with reduced mobility?

    The hotel's common areas are designed to be accessible, with lifts, step-free pathways, and adapted parking.

  • Are there specially equipped rooms for disabled guests?

    The establishment has at least one room that meets accessibility standards, with specific equipment. Please contact the concierge to confirm the arrangements for the day.

  • Is the parking and access to the building suitable for wheelchair users?

    The parking offers spaces reserved for people with reduced mobility, with accessible pathways to the entrance and main services.

Billing & Policies

  • Are airport transfers offered?

    Private transfers can be arranged upon request via the concierge, at an additional cost.

  • What payment methods are accepted for settling a stay at the InterContinental Lyon Hôtel-Dieu?

    A credit card number is generally required to guarantee the reservation, with charges or pre-authorisation possible depending on the rate chosen. Please contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    The cancellation conditions vary according to the type of rate and the booking platform chosen.

  • Are there any tourist taxes to pay?

    Yes, a local tourist tax is generally added to the room price and paid on site.

  • Are the prices at the InterContinental Lyon Hôtel-Dieu those of a luxury hotel?

    Rates may vary depending on the period, events in Lyon, and room category, with a high-end five-star positioning.

Sustainability

  • Which hotel group does the InterContinental Lyon Hôtel-Dieu belong to?

    The InterContinental Lyon Hôtel-Dieu belongs to the international brand InterContinental Hotels & Resorts, within the IHG Hotels & Resorts group.

  • Does the hotel implement actions for sustainable development?

    Responsible management practices for water, energy, and waste are generally implemented by the IHG chain in its establishments. Please contact the concierge to confirm the current arrangements.

  • How does the InterContinental Lyon Hôtel-Dieu enhance the historical building in its operation?

    The hotel is located in the historic building of the Grand Hôtel-Dieu, and its renovation has enhanced the heritage while adapting it to contemporary standards.

  • Is the InterContinental Lyon Hôtel-Dieu considered one of the best five-star hotels in Lyon?

    The five-star rating, inclusion in the MICHELIN guide, and online customer reviews position the establishment among the luxury hotels in Lyon.

  • Why does the building housing the InterContinental Lyon Hôtel-Dieu have this historical name?

    The name 'Hôtel-Dieu' comes from the former hospital function of the place, which housed one of the main hospitals in Lyon for several centuries.

The Concierge answers — InterContinental Lyon Hôtel-Dieu

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lyon-Saint-Exupéry airport and the InterContinental Lyon Hôtel-Dieu?

    The concierge can organise a private transfer by car or limousine to and from Lyon-Saint-Exupéry airport, with personalised welcome and adaptation to flight schedules.

  • Can the concierge book a taxi or VTC for my journeys from the hotel?

    The concierge can book reliable VTC drivers or taxis for your journeys within Lyon, to Part-Dieu or Perrache stations, according to your schedule requirements.

  • Is it possible to book a transfer from the InterContinental Lyon Hôtel-Dieu to a ski resort in the Alps?

    It is recommended to contact the concierge to arrange a round-trip transfer to the ski resorts in the Alps, with a vehicle suitable for the number of passengers and luggage.

  • Can you help me use public transport in Lyon from the hotel?

    The concierge can advise you and arrange tickets or passes for Lyon's public transport, including metro, tram, and funicular, based on your itinerary.

  • Does the concierge offer chauffeur-driven cars for an evening or a business appointment?

    Reservations are made through the concierge for transfers in high-end vehicles with a driver, for an evening or a professional circuit in Lyon and its region.

Restaurant Reservations

  • Can you book a table at the Epona restaurant or the Le Dôme bar during my stay?

    The concierge can reserve a table at the hotel's Epona restaurant and at the Le Dôme bar, taking into account your timing and dietary preferences.

  • Can the concierge get me a table at a highly sought-after traditional Lyonnais bouchon?

    It is recommended to request the concierge to secure a reservation at popular bouchons and gourmet restaurants in Lyon, even at the last minute.

  • Can you suggest and book a gourmet or Michelin-starred restaurant near the hotel?

    Reservations are made via the concierge for Michelin-starred or high-end restaurants, with advice on the area and cuisine style.

  • Is it possible to adapt restaurant menus to my specific dietary restrictions?

    The concierge can arrange special menus, vegetarian or allergen-free, in coordination with the restaurant teams and selected external establishments.

Spa Bookings

  • Can you book a treatment or massage at the Cinq Mondes spa of the InterContinental Lyon Hôtel-Dieu?

    Reservations are made through the concierge for Cinq Mondes treatments at the spa, choosing massages, wellness rituals, and time slots that fit your schedule.

  • Can the concierge create a customised spa programme for a wellness weekend?

    The concierge can organise wellness sessions including couples massages, facial treatments, and tailored programmes for a relaxing short stay.

  • Is it possible to book a personal trainer or fitness classes during my stay?

    It is recommended to contact the concierge to book sessions with a personal trainer within the hotel's fitness area.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Lyon departing from the InterContinental Lyon Hôtel-Dieu?

    The concierge can arrange guided tours of Vieux Lyon, the Presqu’île, and Fourvière with private French or English-speaking guides.

  • Does the concierge offer excursions to the vineyards around Lyon?

    Reservations are made through the concierge for wine tours in the Beaujolais or Côtes du Rhône vineyards, including tastings and a chauffeur.

  • Can you book tickets for Lyon's museums with privileged access?

    The concierge can obtain skip-the-line tickets for the main museums in Lyon and advise on a cultural itinerary suited to the duration of your stay.

Special Occasions

  • Is it possible to organise a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic surprise in the room with flowers, champagne, treats, and personalised decoration for an anniversary or marriage proposal.

  • Can the concierge organise a special programme for the Festival of Lights in Lyon?

    It is recommended to contact the concierge to prepare a special stay for the Festival of Lights with a programme of visits, dining, and suitable transfers.

  • Can you help me organise a small private reception or a professional event at the hotel?

    Requests are made to the concierge for the setup of private rooms, menus, and entertainment for a family or corporate reception.

Shopping & Luxury Services

  • Can you recommend high-end boutiques or luxury houses around the InterContinental Lyon Hôtel-Dieu?

    The concierge can recommend luxury boutiques at the Grand Hôtel-Dieu and in the Presqu’île, and then organise a personalised shopping tour.

  • Does the concierge offer a personal shopper service to discover Lyon's boutiques?

    It is recommended to request the concierge to organise a shopping session with a personal shopper in Lyon's luxury stores.

Family Activities

  • Can you suggest activities suitable for children departing from the hotel?

    The concierge can suggest activities suitable for children, such as interactive tours, fun museums, and cruises on the Rhône, with reservations if needed.

  • Is it possible to organise a tour of Lyon with a guide experienced with families?

    Reservations are made through the concierge for guides or facilitators specialised in family tours of Lyon.

Personalized Experiences

  • Can you design a personalised route to discover the trendiest and most 'bobo' districts of Lyon?

    The concierge can create a tailored itinerary to explore trendy areas such as the Presqu’île and the banks of the Rhône, according to your interests.

  • Can the concierge organise a customised gourmet tour to discover Lyonnaise cuisine?

    Requests are made to the concierge to organise customised culinary experiences, such as a tour of the best restaurants and iconic bouchons.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits