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5★ · Lyon

Hôtel Villa Florentine

25 Mnt Saint-Barthélémy, 69005 Lyon, France, Lyon

4.74.7/51,460 reviews · Google rating
  • Set on the heights above Lyon
  • Views over the Saône and Old Lyon
  • Panoramic terrace for al fresco dining
  • Historic architecture with refined interiors

Hotel 5-star in Lyon, 306 m from Trésor de la Cathédrale de Lyon, featuring fine-dining restaurant, panoramic terrace and 24-hour concierge.

What is the price of a room at Hôtel Villa Florentine in Lyon?

Rates vary depending on the season, room category and booking conditions.

For an exact stay price, it is best to check your dates or contact the Concierge.

What is Hôtel Villa Florentine known for in Lyon?

The hotel is best known for its elevated setting, overlooking the Saône and Old Lyon.

It also stands out for its panoramic terrace and its elegant atmosphere in a historic setting.

Is there a restaurant at Hôtel Villa Florentine?

Yes. The hotel has Les Terrasses de Lyon restaurant, as well as a bar.

Dinner on the terrace is one of the most sought-after experiences, especially for the views over Lyon.

A word from the Concierge

Hôtel Villa Florentine through the Concierge's eyes

Hôtel Villa Florentine is located in Lyon, France, on the heights of the city. This 5★ hotel offers stunning views of the Saône and the Old Lyon. As a Relais & Châteaux property, it embodies the French art of living. The establishment stands out for its warm atmosphere and elegant setting, ideal for travelers seeking refinement.

The hotel features historic architecture and carefully designed interiors. Guests appreciate the blend of modern comfort and traditional charm. The terrace offers a unique panorama of the city, creating a romantic setting for outdoor dining. Common areas are designed to promote relaxation and well-being.

Before your visit, know that the hotel is well-suited for couples and travelers seeking tranquility. It is advisable to visit Lyon in spring or autumn for pleasant weather. The central location allows easy access to local attractions.

_My tip from the Concierge: book your dinner table on the terrace, the sunset view is unforgettable._

Why choose Hôtel Villa Florentine?

Hôtel Villa Florentine is an exceptional address in Lyon, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set on the heights above Lyon
  • Views over the Saône and Old Lyon
  • Panoramic terrace for al fresco dining
  • Historic architecture with refined interiors
  • Relais & Châteaux property

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Dinner on the panoramic terrace

    This is the hotel’s signature experience: taking a table on the terrace as the light softens over the Saône and the rooftops of Old Lyon. The meal becomes as much about perspective as about cuisine. Ideal for a first evening at the hotel or for marking a special occasion, it captures the singular appeal of Villa Florentine.

    IncontournableReservation required
  • Breakfast overlooking Lyon

    Beginning the day with a view over the city immediately changes the tone of the stay. From above, Lyon unfolds in softer light, ideal for an unhurried morning. This experience particularly suits travellers who want to savour the hotel’s atmosphere before heading out to explore Old Lyon, the riverbanks or the city’s notable dining addresses.

    Matin idéalIncluded in your stay
  • Romantic escape above Lyon

    The hotel’s elevated setting, relative calm and panoramic outlook make it naturally suited to a stay for two. The experience is about enjoying Lyon in a more intimate register: an easy arrival, time to pause in the room, a walk through Old Lyon, then a return to the hotel for dinner with a view. A simple yet effective way to turn a city break into something more personal.

    Pour les couplesReservation required
  • Old Lyon walk from the hotel

    One of the pleasures of staying here is setting out on foot from Villa Florentine towards Old Lyon and its historic lanes. The contrast between the calm of the heights and the animation of the old quarter gives the walk real texture. It is especially rewarding in the morning or late afternoon, when the light enhances the façades and perspectives of the historic centre.

    Included in your stay
  • Sunset pause on the terrace

    Even without planning a full dinner, taking time on the terrace at golden hour is one of the hotel’s simplest and most memorable pleasures. The city shifts in tone, the hillsides become more defined, and the property fully reveals its belvedere character. Ideal for travellers seeking not bustle but the rare sensation of contemplating Lyon from a distance.

    Vue iconiqueIncluded in your stay
  • A Lyon stay between gastronomy and heritage

    Villa Florentine makes an excellent base from which to combine two essential aspects of Lyon: heritage discovery and the pleasures of the table. The experience lies in alternating visits, walks and culinary moments, while returning each evening to a calmer, panoramic setting. It suits travellers who want to experience the city fully without giving up the comfort of a characterful hotel.

    Reservation required

Restaurants & bars

1 on-site dining venue.

  • Les Terrasses de Lyon

    Restaurant

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 25 Mnt Saint-Barthélémy, 69005 Lyon, France

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,460 reviews

5/5John Connolly

This was a fantastic hotel and a truly memorable stay. The building itself is beautiful — an old chapel tastefully converted into an elegant hotel, while still keeping so much of its traditional charm and character…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée Cinéma et MiniatureMuseum

    162 m · 2 min walk

    Museum two minutes' walk away, dedicated to the history of cinema and miniatures.

    Practical information

    The concierge’s wordA 2-minute walk away, this museum is an ideal break if you love cinema or want a short visit between two appointments.

  • Traboules du Vieux LyonHistoric landmark

    164 m · 2 min walk

    Historical site a two-minute walk away, known for its covered passages connecting the streets of Old Lyon.

    Practical information

    The concierge’s wordA 2-minute walk away, the Traboules du Vieux Lyon make an ideal sheltered stroll, linking the Old Lyon lanes in a different way.

  • Cathédrale et Primatiale Saint-Jean-BaptisteChurch

    250 m · 3 min walk

    Religious building three minutes' walk away, known for its architecture and history.

    Practical information

    The concierge’s wordA 3-minute walk away, Cathédrale et Primatiale Saint-Jean-Baptiste makes a lovely pause to admire its architecture and soak up Lyon’s layered history.

  • Basilique Notre-Dame de FourvièreChurch

    263 m · 3 min walk

    Religious building three minutes' walk away, offering a panoramic view of the city of Lyon.

    Practical information

    The concierge’s wordA 3-minute walk away, the Basilica of Notre-Dame de Fourvière offers a peaceful break, with panoramic views over Lyon.

  • LUGDUNUM - Musée & Théâtres romainsMuseum

    541 m · 7 min walk

    Museum a seven-minute walk away, dedicated to the Roman history of the city of Lyon.

    Practical information

    The concierge’s wordA 7-minute walk away, LUGDUNUM is an ideal break if you want to better understand Lyon’s Roman history between plans.

  • Les Célestins, Théâtre de LyonPerforming arts

    562 m · 7 min walk

    Lyon theater seven minutes' walk away, offering a variety of performing arts shows.

    Practical information

    The concierge’s wordFor an easy cultural break nearby, head to Les Célestins, Théâtre de Lyon, a 7-minute walk away, especially in the early evening.

  • Théâtre Gallo RomainHistoric landmark

    578 m · 7 min walk

    Amphitheater an eight-minute walk away, reflecting the Roman history of the region.

    Practical information

    The concierge’s wordA 7-minute walk away, the Théâtre Gallo Romain makes a great historical pause if you feel like soaking up Lyon’s Roman heritage.

  • Fresque des LyonnaisTourist attraction

    585 m · 7 min walk

    Tourist attraction a seven-minute walk away, known for its murals depicting iconic figures from Lyon.

    Practical information

    The concierge’s wordA 7-minute walk away, the Fresque des Lyonnais makes a lovely break to take in, at a glance, some of Lyon’s emblematic figures.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Place des TerreauxSquare

    772 m · 9 min walk

    Place des Terreaux, a lively public space in the heart of Lyon, perfect for strolling and enjoying the local atmosphere.

    Practical information

    The concierge’s wordA 9-minute walk away, Place des Terreaux is ideal for an early evening stroll and soaking up the local atmosphere in the heart of Lyon.

  • Jardin des CuriositésGarden

    950 m · 11 min walk

    Garden located 950 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordWhen you need a green break, Jardin des Curiosités offers a peaceful pause to unwind and enjoy nature.

Around the hotel

Our full Lyon guide

Lyon, a global gastronomic capital, boasts a rich heritage and unparalleled culinary experience.

Read the Lyon guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Villa Florentine?

    Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible depending on room availability on the day of your arrival and may incur additional charges. It is advisable to request this in advance.

  • Does the hotel offer a late check-out service?

    Late check-out may be granted subject to availability and possibly additional fees. It is recommended to request this at the reception during your stay.

  • Is the reception at Hôtel Villa Florentine open 24/7?

    The reception at Villa Florentine is open 24/7, allowing for late arrivals and continuous service throughout the night.

Location & Access

  • Where is Hôtel Villa Florentine located in Lyon?

    The hotel is located at 25-27 montée Saint-Barthélémy, on the Fourvière hill, in the heart of Vieux Lyon, in the 5th arrondissement.

  • Is the hotel well located for visiting Vieux Lyon and the city centre?

    The hotel is situated in the historic centre, on the heights of Vieux Lyon, close to major tourist sites and the Presqu’île, accessible on foot or by public transport.

  • How do I get to Villa Florentine from the Lyon Part-Dieu or Perrache train stations?

    From Lyon Part-Dieu or Perrache station, access is via taxi, VTC, or public transport to Vieux Lyon, then up the montée Saint-Barthélémy.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Lyon-Saint Exupéry airport is approximately 30 kilometres, which takes about 30 to 40 minutes by car depending on traffic.

  • Does the hotel have parking?

    The hotel has a paid private parking facility on site, with valet service and, according to reviews, a charging station for Tesla vehicles.

Rooms & Amenities

  • What types of rooms and suites are available at Hôtel Villa Florentine?

    Villa Florentine offers elegant rooms and suites, some with duplex or mezzanine layouts, often featuring panoramic views of the rooftops of Lyon.

  • What amenities can be found in the rooms of Villa Florentine?

    The rooms are generally equipped with high-quality bedding, minibar, safe, television, air conditioning, and a private bathroom with toiletries.

  • How many rooms does the Villa Florentine hotel offer?

    The hotel has several dozen rooms and suites, with the MICHELIN Guide mentioning 42 units, providing an intimate capacity for a luxury hotel.

  • Do the rooms offer a view of Lyon from Villa Florentine?

    Most rooms benefit from a view of the city or the inner courtyard, with some offering wide panoramas of Lyon from the Fourvière hill.

Included Services

  • Is Wi-Fi available in the hotel?

    The Villa Florentine offers free Wi-Fi throughout the establishment, including in the rooms and common areas.

  • What services are included in the room price at Villa Florentine?

    Rates generally include access to the wellness area with heated pool, sauna, hammam, fitness room, and, depending on the offers, some concierge services.

  • What additional services (concierge, laundry, valet) does the hotel offer?

    Room service, laundry, dry cleaning, valet service, and concierge services are offered, as well as a 24-hour reception.

  • Does the Villa Florentine Hotel have meeting rooms or event spaces?

    The hotel generally has one or more meeting rooms that can accommodate professional or private events, with suitable equipment.

Dining

  • What type of breakfast is offered?

    The hotel offers a daily buffet breakfast served on-site, with a varied selection of sweet and savoury products, for an additional charge to the room rate.

  • Does the Villa Florentine Hotel have an on-site restaurant?

    Villa Florentine houses a gourmet restaurant with a panoramic terrace overlooking Lyon, recognised by gastronomic guides and offering refined local cuisine.

  • What are the opening days and hours of the Villa Florentine restaurant?

    The gourmet restaurant at Villa Florentine is generally open several evenings a week and some days for lunch. Contact the concierge to confirm the day's arrangements.

  • What type of cuisine and price range is offered at the Villa Florentine restaurant?

    Tasting menus and à la carte options are offered at the gourmet restaurant, with a price range that varies according to the season and the chef's creations.

Spa & Wellness

  • What spa and wellness facilities are available at the Villa Florentine?

    The wellness area includes a heated outdoor pool open all year round, a sauna, a hammam, a jacuzzi, and a fitness room, with views of Lyon from the terrace.

  • Does the hotel have a pool?

    Yes, the hotel has a heated outdoor pool, accessible all year round, offering a panoramic view of the city from the terrace.

  • Can massages or treatments be booked at the spa of the Hôtel Villa Florentine?

    Massages and treatments can be offered at the hotel spa, by prior reservation, in addition to access to the wellness facilities.

  • Is access to the spa and pool included in the room price?

    Access to the spa area is generally included for residents, but some treatments and specific services are charged extra.

Activities & Leisure

  • What tourist activities can be done near the Villa Florentine?

    From the Villa Florentine, guests can easily walk to Vieux Lyon, the traboules, the Basilica of Fourvière, and the banks of the Saône.

  • Does the Hôtel Villa Florentine offer guided tours or organised excursions?

    The hotel can offer, through its concierge service, guided city tours, wine tours, and personalised cultural activities.

  • What is the Villa Florentine known for among travellers in Lyon?

    Its location at the top of Vieux Lyon, the panoramic view, the history of the former convent, and its gourmet restaurant make it an iconic address in the city.

  • What are the reviews of the Villa Florentine left by guests?

    Guests regularly highlight the exceptional view, the quality of service, the spa, and the breakfast in their reviews on booking and travel platforms.

Family & Kids

  • Is the hotel suitable for family stays with young children?

    Baby cots can be provided upon request and some rooms are better suited for families. Contact the concierge to confirm the arrangements for the day.

  • Do you offer a babysitting service at Villa Florentine?

    A babysitting service can potentially be arranged by the concierge with sufficient notice. Please contact the concierge to confirm the arrangements for the day.

  • What family activities are easily accessible from the Villa Florentine hotel?

    Family attractions such as the Parc de la Tête d’Or, certain museums, and recreational activities are easily accessible by transport or taxi from the hotel.

Pets

  • Are pets allowed at Hôtel Villa Florentine?

    Are pets allowed at Hôtel Villa Florentine? Small pets are accepted for an additional fee per animal per night, according to the conditions specified by the hotel.

  • Is there an extra charge for bringing my dog to Villa Florentine?

    A daily supplement is generally applied for each dog accommodated in the room, as indicated in the booking conditions or at check-in.

  • Are there any specific restrictions for pets in the hotel?

    Certain categories of rooms may be reserved for guests travelling with pets, and rules regarding movement in common areas apply.

Accessibility

  • Is Villa Florentine suitable for people with reduced mobility?

    The establishment has facilities to accommodate people with reduced mobility. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have wheelchair-accessible rooms?

    Some rooms and common areas are accessible by lift or with few steps. Please contact the concierge to confirm the arrangements for the day.

  • Is the staff at Hôtel Villa Florentine trained to assist people with disabilities?

    The staff is accustomed to assisting guests with specific needs to facilitate movement within the hotel and access to services.

Billing & Policies

  • What is the price of a room at Villa Florentine?

    Room rates vary depending on the period, category, and demand, with prices starting from a few hundred euros per night excluding breakfast, according to guides and platforms.

  • Are airport transfers offered?

    Airport transfers can be arranged by the concierge service, in a private vehicle or taxi, with separate billing from the room.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate booked (flexible or non-refundable) and the conditions of each offer on booking sites or directly.

  • Are there any local taxes to pay?

    A local tourist tax is generally applied per person per night, to be paid on-site in addition to the room price.

  • Does the hotel require a security deposit or a credit card pre-authorisation?

    Pre-authorisations or security deposits may be requested upon arrival to cover extras, usually via credit card.

Sustainability

  • Does Hôtel Villa Florentine implement a sustainability policy?

    The establishment, a member of Relais & Châteaux, generally applies responsible practices, but the specific details of environmental initiatives are not systematically published. Contact the concierge to confirm the current arrangements.

  • What actions are in place to limit the hotel's environmental impact?

    Efforts to reduce waste and save energy are often implemented in hotels of this standard, such as changing sheets upon request. Contact the concierge to confirm the current arrangements.

  • Are the welcome products and cosmetics eco-friendly at Villa Florentine?

    Some bathroom products may be offered in refillable dispensers or eco-friendly formats, depending on the establishment's recent choices. Contact the concierge to confirm the current arrangements.

The Concierge answers — Hôtel Villa Florentine

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lyon-Saint Exupéry airport and Hôtel Villa Florentine?

    The concierge can organise a private transfer by car or van between Lyon-Saint Exupéry airport and Hôtel Villa Florentine, with personalised welcome and timings adapted to your flight.

  • Is it possible to book a private chauffeur for the day from the hotel?

    The concierge can book a private chauffeur at your disposal for a few hours or a day to explore Lyon and its surroundings with ease.

  • Can you help me organise a transfer between Lyon and Geneva from the hotel?

    The concierge can arrange a transfer by TGV or car with driver between Lyon and Geneva or other nearby cities, according to your schedule and comfort preferences.

  • Can the concierge indicate the best public transport route from the hotel to reach the Presqu’île?

    The concierge can advise on the fastest route by public transport and provide information on the nearby metro and funicular stations.

  • Can you book a taxi very early in the morning for my departure to the airport?

    The concierge can book a taxi or VTC at the exact desired time, including early in the morning or late at night, with pick-up in front of the hotel entrance.

Restaurant Reservations

  • Can you reserve a table at the hotel's gourmet restaurant or at another Michelin-starred restaurant in Lyon?

    The concierge can reserve a table at the Villa Florentine's gourmet restaurant or at another Michelin-starred restaurant in Lyon, according to your wishes and availability.

  • Can you recommend and book an authentic bouchon lyonnais near the hotel?

    The concierge can recommend and book typical bouchons lyonnais, taking into account your culinary preferences and the distance from the hotel.

  • Can the concierge send me the menu of the Villa Florentine restaurant and the tasting menu options?

    The concierge can check the detailed menus of the hotel's restaurant and partner establishments and send you the menus or tasting options.

  • Can you organise meals suitable for a gluten-free and lactose-free diet during my stay?

    The concierge can inform the restaurant teams of your dietary restrictions and recommend suitable addresses in the city.

Spa Bookings

  • How can I book a massage at the Villa Florentine spa during my stay?

    Reservations are made through the concierge, who can block a time slot for a facial treatment or massage at the hotel's spa, according to your availability.

  • Are there spa and lunch packages or spa and champagne coupe packages at Villa Florentine?

    The concierge can offer packages that include spa access, treatments, and possibly lunch or a champagne coupe, depending on current offers.

  • Can you arrange a couple's treatment at the spa for a special occasion?

    The concierge can organise a private slot or a couple's treatment at the spa, subject to availability and the therapists' schedule.

Excursions & Cultural Visits

  • Can you book a private guided tour of Vieux Lyon departing from the hotel?

    The concierge can arrange a private guided tour of Vieux Lyon and the Fourvière hill departing from the hotel, with a French or English-speaking guide.

  • Is it possible to organise a wine tour in Beaujolais from the hotel?

    The concierge can offer excursions to the vineyards of Beaujolais or the Côtes du Rhône, with a driver and tastings at selected estates.

  • Can you help me obtain skip-the-line tickets for the museums in Lyon?

    The concierge can obtain skip-the-line tickets for certain museums and attractions in Lyon, subject to availability and current partnerships.

  • Can the concierge suggest a scenic walking route around Villa Florentine?

    The concierge can recommend the best walking routes to enjoy panoramic views of Lyon from the Fourvière hill and the hotel's surroundings.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with petals, LED candles, and music, as well as a bottle of champagne upon arrival.

  • Is it possible to have a personalised birthday cake delivered to my room?

    The concierge can coordinate a personalised cake, flowers, and a message to mark a birthday or special celebration at the hotel.

  • Can you organise an exceptional dinner with a view of Lyon for a marriage proposal?

    The concierge can reserve a table with a view at the restaurant or a section of the terrace, depending on availability and the number of guests.

Shopping & Luxury Services

  • Can you recommend luxury shops and iconic artisans to visit near the hotel?

    The concierge can recommend renowned silk houses, patisseries, and chocolatiers nearby, and organise a shopping itinerary from the hotel.

  • Is it possible to book a personal shopper for a shopping session in Lyon?

    The concierge can arrange a personal shopper service in the luxury boutiques of Lyon or within partner department stores.

  • Can you take care of a dry cleaning or alteration service for my clothes during my stay?

    The concierge can organise a dry cleaning, alteration, or express ironing service for your outfits, with direct collection from your room.

Family Activities

  • Can you recommend child-friendly activities in Lyon that are easily accessible from Villa Florentine?

    The concierge can suggest suitable activities for children, such as the Parc de la Tête d’Or or interactive museums, and arrange the necessary reservations.

  • Is it possible to book a babysitter through the concierge for an evening?

    The concierge can organise a babysitting service with qualified staff, subject to prior booking and availability.

Personalized Experiences

  • Can you organise a cooking class or a private wine tasting as part of my stay?

    The concierge can arrange a Lyonnaise cooking class, a private wine tasting, or a customised gourmet experience with a partner chef.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits