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5★ · Cognac · Nouvelle-Aquitaine

Hôtel Chais Monnet

50 Av. Paul Firino Martell, 16100 Cognac, France, 16100 Cognac

4.54.5/5454 reviews · Google rating
  • Michelin-starred dining among century-old vats
  • 538 m from the Cognac craft museum
  • 156 m from CycloStreetart
  • A stay rooted in the world of cognac

Hotel 5-star in Cognac, 538 m from the Musée des savoir-faire du cognac, featuring Palace distinction, Michelin dining and century-old cellars.

What restaurants are available at Hôtel Chais Monnet in Cognac?

The hotel has several dining and bar venues on site. These include Les Foudres, La Distillerie, Bar 1838 and the Rooftop.

Les Foudres is the Michelin-starred fine-dining restaurant. La Distillerie offers a contemporary brasserie, alongside bar and lounge options.

How much does a stay at Hôtel Chais Monnet in Cognac cost?

Rates vary with the season, room category and booking conditions. Stays including dinner or experiences can also change the overall budget.

For an exact price, it is best to check your dates or contact the concierge. The team can also guide you according to the pace of stay you want.

What can you do on foot around Hôtel Chais Monnet in Cognac?

The hotel makes it easy to explore Cognac on foot. Martell’s Visitors Center is 3 minutes away, Rémy Martin 4 minutes, and the cognac museum 7 minutes.

For a different outing, CycloStreetart is also very close. The concierge can arrange a route that fits your interests.

A word from the Concierge

Hôtel Chais Monnet through the Concierge's eyes

People come here for a rare experience: to sleep in Cognac while keeping an eye on the cognac itself.

Located at 50 Avenue Paul Firino Martell, the Hôtel Chais Monnet adheres to this principle with precision.

At Aux Foudres, which boasts 1 Michelin star, diners are seated among authentic, century-old cognac casks. This detail transforms the stay.

You are not in a façade imposed upon the city, but in a venue that truly engages with its local heritage.

Just 538 metres away, the Cognac Craftsmanship Museum extends this experience. At 156 metres, CycloStreetart offers a different, more vibrant and urban perspective of the area.

Remember the essentials: a legendary hotel address in Cognac, a Michelin-starred restaurant set among century-old casks, and a genuine connection to the city.

Why choose Hôtel Chais Monnet?

Hôtel Chais Monnet is an exceptional address in Cognac (Nouvelle-Aquitaine), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Michelin-starred dining among century-old vats
  • 538 m from the Cognac craft museum
  • 156 m from CycloStreetart
  • A stay rooted in the world of cognac

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Les Foudres

    1 Michelin star

    Restaurant

    Highlights

    • Modern Cuisine
    • whose tables are set among authentic century-old Cognac casks
    Practical information

    The concierge’s wordBook Les Foudres for Michelin-starred modern cuisine served among authentic century-old Cognac casks—the setting is every bit as memorable as the plate.

  • LA DISTILLERIE

    Brasserie

    Highlights

    • BRASSERIE CONTEMPORAINE LA DISTILLERIE
    Practical information

    The concierge’s wordFor something easy and spot-on, book La Distillerie, the contemporary brasserie at Hôtel Chais Monnet.

  • LE BAR 1838

    Bar

    Highlights

    • cocktails d’exception au bar 1838
    Practical information

    The concierge’s wordFor an elegant moment, slip into Bar 1838 and treat yourself to its exceptional cocktails.

  • le Rooftop

    Lounge

    Highlights

    • Rooftop Hôtel Chais Monnet & Spa Cognac
    Practical information

    The concierge’s wordFor a drink with a view, head to Le Rooftop, the lounge perched atop Hôtel Chais Monnet & Spa in Cognac.

  • THE 1838 BAR

    Bar

    Highlights

    • exceptional cocktails at the 1838 bar
    Practical information

    The concierge’s wordFor a drink that stands out during your stay, head to THE 1838 BAR: its exceptional cocktails are well worth it.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Les Foudres
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 50 Av. Paul Firino Martell, 16100 Cognac, France

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 454 reviews

5/5Eater705

a beautiful hotel, with a team that goes above and beyond. even in the middle of empty season in Cognac our stay was a pleasure. their bar is a treasure trove of cognac

5/5Natalia Bonnelye

We stayed at Chais Monnet & Spa in Cognac and it was honestly one of those places where everything just feels right. It’s a mix of old Cognac heritage and modern design — super stylish but comfortable. The rooms are…

4/5John Burke

First impressions count with hotels and one of the most important aspects is the arrival process and while this was done with some professionalism, my eighty year-old mother would’ve appreciated a faster turnaround for…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Martell Cognac's Visitors CenterTourist attraction

    290 m · 3 min walk

    Martell's Visitors Center three minutes' walk away, providing an insight into the world of cognac.

    Practical information

    The concierge’s wordA 3-minute walk away, an ideal little break to immerse yourself in the world of cognac without straying far from the hotel.

  • Cognac Rémy MartinTourist attraction

    352 m · 4 min walk

    Cognac Rémy Martin, a tourist attraction just four minutes' walk away, dedicated to exploring the world of cognac.

    Practical information

    The concierge’s wordA 4-minute walk away, Cognac Rémy Martin offers an easy interlude to explore the world of cognac without straying far from the hotel.

  • Musée des savoir-faire du cognacMuseum

    555 m · 7 min walk

    Museum a seven-minute walk away, dedicated to the history and production techniques of cognac.

    Practical information

    The concierge’s wordA 7-minute walk away, this museum makes a great stop to understand the history and production techniques of cognac before continuing your time in Cognac.

  • La Demoiselle - Croisières fluvialesTourist attraction

    577 m · 7 min walk

    Tourist attraction a seven-minute walk away, offering river cruises on the Charente.

    Practical information

    The concierge’s wordFor a peaceful break 7 minutes away on foot, La Demoiselle takes you onto the Charente for a river cruise.

  • Église Saint-Léger de CognacChurch

    636 m · 8 min walk

    Church an eight-minute walk away, representing a religious building in the town of Cognac.

    Practical information

    The concierge’s wordAn 8-minute walk away, Saint-Léger Church offers a peaceful pause if you’d like to discover a religious landmark in the heart of Cognac.

  • Les Visites Hennessy, CognacTourist attraction

    650 m · 8 min walk

    Tourist attraction an eight-minute walk away, providing an insight into the world of the famous Hennessy cognac house.

    Practical information

    The concierge’s wordAn 8-minute walk away, it’s an ideal interlude if you want to immerse yourself in the world of the Hennessy cognac house without straying far from the hotel.

  • Château PellissonHistoric place

    821 m · 10 min walk

    Château Pellisson, a historical site to visit, located 821 meters from the hotel.

    Practical information

    The concierge’s wordFor a peaceful break in Cognac, Château Pellisson offers a historical stop with character, ideal if you feel like changing pace.

  • Porte Saint-JacquesHistoric landmark

    829 m · 10 min walk

    Porte Saint-Jacques, a historical landmark to visit, reflecting the architectural heritage of the city.

    Practical information

    The concierge’s wordFor a short heritage break in Cognac, stop by Porte Saint-Jacques for a glimpse of the city’s architectural heritage.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jardin PublicPark

    980 m · 12 min walk

    Park in Cognac, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a quiet break in Cognac, Jardin Public is ideal for a short walk or simply unwinding in a green setting.

  • Parc François 1erNational park

    1.6 km · 19 min walk

    National park 1.6 km away, providing natural spaces suitable for hiking and wildlife observation.

    Practical information

    The concierge’s wordFor a nature break in Cognac, head to Parc François 1er if you’re in the mood for a gentle hike and some wildlife spotting.

  • Base Plein Air - André MermetPark

    2.2 km · 4 min by car

    Leisure center 2.2 km away, offering various outdoor activities for families and groups.

    Practical information

    The concierge’s wordFor a green break with family or friends, this leisure park is well suited to an active moment outdoors.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Hôtel Chais Monnet & Spa located in Cognac?

    The address of the Hôtel Chais Monnet & Spa is 50 avenue Paul Firino Martell, 16100 Cognac, right in the city centre of Cognac in Nouvelle-Aquitaine.

  • How far is the Hôtel Chais Monnet & Spa from the city centre of Cognac?

    The hotel is located in the centre of Cognac, approximately 1.1 km from the historic heart and close to the major cognac houses accessible on foot or within a few minutes by car.

  • How do I get to the Hôtel Chais Monnet & Spa from Cognac train station?

    From Cognac train station, located less than 10 minutes on foot, access to the Hôtel Chais Monnet & Spa is possible on foot or by taxi in a few minutes.

  • Is the Hôtel Chais Monnet & Spa easily accessible by car from Bordeaux?

    The hotel is accessible by car, with on-site parking, and is located about 1 hour and 30 minutes' drive from Bordeaux via the A10 motorway.

  • What is the distance between the hotel and the airport?

    The Hôtel Chais Monnet & Spa is located approximately 1 hour and 30 minutes by car from Bordeaux-Mérignac airport, with other regional airports being further away.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has private parking on site, with self-service parking and valet service available for free according to information from the main distributors.

  • What are the check-in and check-out times at the Hôtel Chais Monnet & Spa?

    Check-in is generally possible from 3:00 PM and check-out until 12:00 PM, subject to the conditions of your reservation.

  • Can I do an early check-in?

    An early check-in may be offered depending on room availability upon arrival, which may incur additional charges depending on the rate booked.

  • Is the reception of the Hôtel Chais Monnet & Spa open 24/7?

    A reception service is available 24/7, allowing for late arrivals and very early departures, with assistance for luggage and formalities.

  • Are airport transfers offered?

    Airport transfers are offered in the form of shuttle or private service, usually at an additional cost and by prior reservation through the hotel.

Rooms & Amenities

  • How many rooms and suites does the Hôtel Chais Monnet & Spa offer?

    The Hôtel Chais Monnet & Spa offers 92 contemporary style rooms and suites, set in fully renovated former cognac warehouses.

  • What types of amenities can be found in the rooms at Chais Monnet & Spa?

    The rooms are generally equipped with a bathroom with a walk-in shower or bathtub, air conditioning, television, minibar, and courtesy tray, depending on the reserved category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas, for guests of the establishment.

  • Do the rooms at the Hôtel Chais Monnet & Spa have terraces or special views?

    Some rooms and suites may offer a terrace or a view of the gardens or the former warehouses, depending on the category and availability at the time of booking.

  • Does the Hôtel Chais Monnet & Spa offer room service for meals?

    Room service is available, allowing guests to have meals and drinks served in their room according to the hours specified by the hotel.

Included Services

  • What wellness services are included for guests staying at the Hôtel Chais Monnet & Spa?

    Access to the spa, indoor pool, seasonal outdoor pool, hammam, sauna, and fitness room is included for residents, except for specific treatments charged at an additional cost.

  • Is housekeeping included daily at the Hôtel Chais Monnet & Spa?

    Daily housekeeping of the rooms is provided, with the possibility of additional services upon request and paid laundry services as needed.

  • What are the customer reviews of Hôtel Chais Monnet & Spa in Cognac?

    Reviews of Hôtel Chais Monnet & Spa are generally very positive, praising the setting, the spa, the dining, and the service, with high ratings on major booking sites.

Dining

  • What type of breakfast is offered?

    The hotel offers a buffet breakfast for an additional charge, served at the brasserie La Distillerie, with a wide selection of cold and hot products.

  • What restaurants are available within the Hôtel Chais Monnet & Spa?

    The Hôtel Chais Monnet & Spa has several dining options: the contemporary brasserie La Distillerie, the Michelin-starred gourmet restaurant Les Foudres, and bars, including a rooftop bar.

  • What is the gourmet restaurant of the Hôtel Chais Monnet & Spa?

    Les Foudres is the hotel's gourmet restaurant, awarded a Michelin star, open on certain evenings, offering high gastronomy cuisine.

  • What are the approximate opening hours of the brasserie La Distillerie at Chais Monnet?

    La Distillerie, the hotel's contemporary brasserie, is generally open every day from 6:30 am to 10:30 pm for breakfast, lunch, and dinner.

  • What is the price of brunch at Hôtel Chais Monnet?

    Hôtel Chais Monnet & Spa offers a brunch at the brasserie La Distillerie on certain days, with a price communicated by the hotel or distributors depending on the date and chosen package.

  • What Michelin-starred restaurants in Cognac are associated with the Hôtel Chais Monnet & Spa?

    The gourmet restaurant Les Foudres at the Chais Monnet & Spa has one star in the Michelin Guide, making it one of the best dining establishments in Cognac.

  • Who is the chef of the gourmet restaurant at the Chais Monnet?

    The chef of the gourmet restaurant Les Foudres is mentioned by the Michelin Guide and the gastronomic press, leading the starred cuisine of the hotel.

  • Who is Éric Fréchon in relation to the Hôtel Chais Monnet & Spa?

    Éric Fréchon is a three-Michelin-star chef, known for his role as a culinary advisor in several prestigious establishments; he is cited as a personality associated with the hotel's dining in certain articles.

Spa & Wellness

  • What spa and wellness facilities are available at Hôtel Chais Monnet & Spa?

    The spa area includes an indoor pool, a seasonal outdoor pool, a jacuzzi, a hammam, a sauna, treatment rooms, and a fitness room.

  • Is access to the pool and spa charged for hotel guests?

    Access to the indoor and outdoor pools of the spa is included for hotel residents, subject to opening hours and season.

  • Does the hotel have a pool?

    The hotel has an indoor pool accessible all year round and a seasonal outdoor pool, with sun loungers available for guests.

  • What types of treatments are offered at the spa of Hôtel Chais Monnet & Spa?

    Massages, facials, and body treatments are offered at the spa, by appointment and at an additional cost, with a dedicated treatment menu.

Activities & Leisure

  • What activities and entertainment are offered at Hôtel Chais Monnet & Spa?

    The hotel organises activities such as cognac tastings, vineyard tours, jazz concerts at the bar, and has an art gallery on site.

  • Does Hôtel Chais Monnet & Spa offer a bike rental service?

    Bikes are available free of charge for guests, allowing them to explore Cognac and its surroundings on two wheels.

  • Is there a rooftop bar or lively venues at Chais Monnet & Spa?

    The hotel features a rooftop bar with panoramic views and a jazz bar 1838, offering cocktails and tastings in a musical atmosphere on certain evenings.

Family & Kids

  • Is Hôtel Chais Monnet & Spa suitable for family stays with children?

    Children are welcome and the hotel is known to be family-friendly, with the possibility of connecting rooms and nearby activities suitable for younger guests.

  • Is there a babysitting or childcare service at Hôtel Chais Monnet & Spa?

    A childcare service is offered at an additional cost through the hotel, allowing parents to enjoy the spa or a dinner in peace.

  • Does Hôtel Chais Monnet & Spa offer family rooms or suites for multiple people?

    Family rooms and suites that can accommodate multiple people are available, some with the possibility of a baby cot or extra bed upon request.

Pets

  • Are pets allowed at Hôtel Chais Monnet?

    Pets are allowed at Hôtel Chais Monnet & Spa upon request, with possible additional fees indicated at the time of booking.

Accessibility

  • Is Hôtel Chais Monnet & Spa suitable for people with reduced mobility?

    Some rooms and common areas of Hôtel Chais Monnet & Spa are wheelchair accessible, with facilities adapted for people with reduced mobility.

  • Does the establishment have lifts and accessible pathways?

    Lifts serve the different floors of the hotel and provide access to the rooms and most common areas for wheelchair users.

  • Can you book a specially equipped room for disabled persons at Chais Monnet & Spa?

    Some rooms are adapted for people with reduced mobility, with accessible bathrooms, subject to availability at the time of booking.

Billing & Policies

  • What are the average prices for a night at Hôtel Chais Monnet & Spa?

    Room rates vary depending on the season and category, with an average price of around 300 to 400 € per night, and offers regularly available from distributors.

  • What is the hotel's cancellation policy?

    The exact terms of the cancellation policy depend on the rate booked (flexible or non-refundable) and are specified at the time of booking on the official site or online agencies.

  • Are there any tourist taxes to pay?

    Yes, as in most establishments in France, a tourist tax per person per night is generally added to the room rate, to be paid on site.

  • Is a deposit required upon arrival at the Hôtel Chais Monnet & Spa?

    A deposit or a bank pre-authorisation may be required upon arrival to cover extras, depending on the booking conditions and the booking channel used.

  • Who is the director of the Hôtel Chais Monnet?

    The hotel is managed by a hotel management team mentioned in the press and professional networks, responsible for the daily operations of the Chais Monnet & Spa.

  • Who runs the Hôtel Chais Monnet & Spa in Cognac?

    Public information mentions an experienced hotel management team at the head of the establishment, although the details of the roles are not systematically specified.

Sustainability

  • How does the Hôtel Chais Monnet & Spa enhance the existing heritage and architecture in a sustainable approach?

    The Hôtel Chais Monnet & Spa is committed to the renovation of existing heritage, limiting soil artificialisation, and promotes respectful management of this former industrial site.

  • Does the Hôtel Chais Monnet & Spa have landscaped green spaces or gardens?

    The establishment highlights the careful maintenance of gardens and green spaces, allowing for harmonious integration into the urban landscape of Cognac.

  • What environmental actions are implemented at the Hôtel Chais Monnet & Spa?

    Public information mentions modern facility management practices, although it does not specifically detail the environmental measures implemented.

The Concierge answers — Hôtel Chais Monnet

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and the Hôtel Chais Monnet & Spa in Cognac?

    The concierge can organise a private transfer by car or van between Bordeaux, La Rochelle, or Angoulême-Cognac airports and the Hôtel Chais Monnet & Spa, with personalised welcome according to your arrival and departure times.

  • Is it possible to book a taxi or a ride-hailing service for my trips in Cognac from the hotel?

    The concierge can book a taxi or ride-hailing service for your trips to the cognac houses, Cognac train station, or the city centre, both to and from, at your desired time.

  • Can the concierge take care of a car rental delivered to the Hôtel Chais Monnet & Spa?

    It is recommended to request the concierge to organise a car rental with or without a driver, delivered directly to the Hôtel Chais Monnet & Spa in Cognac.

  • Can you help me organise my journey from Paris or Bordeaux to the Hôtel Chais Monnet & Spa?

    The concierge can plan a transfer by train or car with a driver from Bordeaux or Paris, including connections to the station and arrival at the Hôtel Chais Monnet & Spa.

  • Can a driver be arranged for the evening to go out for dinner in Cognac from the hotel?

    The concierge can book a shuttle or driver service for an evening, to take you to Cognac and safely return you to the Hôtel Chais Monnet & Spa.

Restaurant Reservations

  • Can you reserve a table at the gourmet restaurant Les Foudres of the Hôtel Chais Monnet & Spa?

    The concierge can reserve a table at the Michelin-starred gourmet restaurant Les Foudres of the Hôtel Chais Monnet & Spa, subject to availability and your preferred timings and dietary requirements.

  • How can I book lunch or dinner at the brasserie La Distillerie du Chais Monnet?

    Reservations are made through the concierge, who can suggest the best time slots and menu options for the brasserie La Distillerie of the hotel.

  • Can you recommend and book a good restaurant in Cognac outside the hotel?

    The concierge can recommend and book for you the best restaurants in Cognac, including gourmet dining and local bistros near the Hôtel Chais Monnet & Spa.

  • Is it possible to book the Chais Monnet brunch in advance for my whole family?

    The concierge can organise a brunch at the Hôtel Chais Monnet & Spa, informing you of the dates, prices, timings, and options for children.

Spa Bookings

  • How can I book a massage or treatment at the spa of the Hôtel Chais Monnet & Spa?

    Reservations are made through the concierge, who can schedule your massages, facials, and wellness rituals at the spa of the Hôtel Chais Monnet & Spa according to your availability.

  • Can you privatise a part of the hotel spa for a moment with friends?

    The concierge can privatise, subject to availability, certain areas of the spa such as the pool or jacuzzi for an exclusive moment, providing the conditions and rates.

  • Can you help me organise a complete wellness stay at Chais Monnet & Spa?

    The concierge can create a tailored wellness programme over several days, combining spa treatments, access to pools, hammam, sauna, and gentle activities.

Excursions & Cultural Visits

  • Is it possible to organise a visit to the great cognac houses departing from Hôtel Chais Monnet?

    The concierge can arrange private or small group visits to the great cognac houses such as Hennessy or Rémy Martin, with round-trip transport from the hotel.

  • Can you book a guided tour of Cognac departing from Hôtel Chais Monnet & Spa?

    The concierge can book a guided tour of the historic centre of Cognac, including the banks of the Charente, the warehouses, and the main monuments, with a French or English-speaking guide.

  • Can you organise a day in the vineyards around Cognac from the hotel?

    The concierge can plan a day trip to the vineyards of Charente, including tastings, visits to estates, and transport from Hôtel Chais Monnet & Spa.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration, with flowers, champagne, and petals, as well as a special dinner at one of the tables in Hôtel Chais Monnet & Spa.

  • Can the hotel help organise a birthday party or a marriage proposal on site?

    The concierge can coordinate a private event such as a birthday or a marriage proposal, with a venue, personalised menu, and entertainment at Hôtel Chais Monnet & Spa.

  • Is it possible to order a cake, flowers, and champagne for a celebration at the hotel?

    The concierge can order a personalised cake, flowers, and a bottle of champagne delivered to the room or restaurant at the desired time.

Shopping & Luxury Services

  • Can you direct me to the best cognac and local product shops near the hotel?

    The concierge can recommend cognac shops, regional and luxury products in Cognac and arrange, if possible, a delivery service to Hôtel Chais Monnet & Spa.

  • Do you offer a personal shopper service or advice for purchasing fine cognacs?

    The concierge can arrange, subject to availability, a personal shopper service or cellar advice for the purchase of exceptional cognacs.

Family Activities

  • Can you suggest activities suitable for children and a family staying at Chais Monnet?

    The concierge can suggest and book family-friendly activities, such as bike rides, outings on the Charente, or fun tours around cognac.

  • Is it possible to arrange childcare during our stay at Hôtel Chais Monnet & Spa?

    The concierge can assist in organising a childcare service through approved partners, subject to availability, allowing for a peaceful spa visit or dinner.

Personalized Experiences

  • Can you create a personalised programme of tastings, visits, and spa during my stay?

    The concierge can create a tailored itinerary combining cognac tastings, gastronomy, spa treatments, and cultural discoveries in Cognac and the surrounding area.

  • Is it possible to book a private tasting of cognac or cocktails at Hôtel Chais Monnet & Spa?

    The concierge can organise a private tasting of cognacs or cocktails within the hotel, led by an expert, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
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        See all my benefits