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5★ · Guanacaste

Waldorf Astoria Costa Rica Punta Cacique

Playa Penca, Ruta Nacional 159 km 3, Provincia de Guanacaste, Carrillo, 10901, Costa Rica, Guanacaste

4.34.3/5330 reviews · Google rating
  • Waldorf Astoria address in Costa Rica
  • Tropical natural setting in Guanacaste
  • Architecture in harmony with nature
  • Peaceful, elegant atmosphere

Hotel 5-star in Guanacaste, Costa Rica, in the heart of Guanacaste, featuring personalised service, natural setting and nature-led design.

Is Waldorf Astoria Costa Rica Punta Cacique a high-end hotel?

Yes. It is a five-star hotel within the Waldorf Astoria collection.

The stay focuses on attentive service, a peaceful setting and comfort-led facilities including a spa, restaurant and bar.

Is Waldorf Astoria Costa Rica Punta Cacique well located for exploring Guanacaste?

Yes. The hotel is in Guanacaste, in a tropical setting suited to both downtime and regional outings.

Nearby, Playa Calzon de Pobre is about a 7-minute walk away. The concierge can also help arrange a discovery day in the region.

Is there a restaurant at Waldorf Astoria Costa Rica Punta Cacique?

Yes. The hotel has a restaurant, La Finca, as well as a bar and breakfast service.

For menus or meal planning, it is best to check for your stay dates or ask the concierge directly.

A word from the Concierge

Waldorf Astoria Costa Rica Punta Cacique through the Concierge's eyes

Waldorf Astoria Costa Rica is located in Guanacaste, Costa Rica. This 5★ hotel offers an exceptional natural setting, perfect for relaxation. The property belongs to the prestigious Waldorf Astoria brand, known for its high-end service. Guests appreciate the peaceful and elegant atmosphere, seamlessly blending with the tropical surroundings.

What sets this hotel apart is its commitment to luxury and comfort. Guests enjoy attentive and personalized service, typical of the Waldorf Astoria brand. The architecture and interior design reflect harmony with the surrounding nature, creating a relaxing ambiance. Modern facilities and quality amenities enhance the overall experience.

Before visiting, know that this hotel is ideal for couples seeking romance and families wanting to enjoy an idyllic setting. The dry season, from December to April, is perfect for exploring the area. Be sure to check the activities offered on-site to enrich your stay.

_My tip from the Concierge: book your activities in advance to secure your spot, especially during peak season._

Why choose Waldorf Astoria Costa Rica Punta Cacique?

Waldorf Astoria Costa Rica Punta Cacique is an exceptional address in Guanacaste, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Waldorf Astoria address in Costa Rica
  • Tropical natural setting in Guanacaste
  • Architecture in harmony with nature
  • Peaceful, elegant atmosphere
  • Personalised service by Waldorf Astoria

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing nature

    Beginning the day in a tropical setting is one of the simplest and most rewarding pleasures of a stay in Guanacaste. This experience focuses on a slow morning, early light, the relative softness of the first hours and the comfort of attentive service. Ideal for couples as well as travellers seeking calm, it immediately sets the tone for the stay: a luxury of rhythm, space and serenity.

    SignatureIncluded in your stay
  • Sunset at Punta Cacique

    At the end of the day, Guanacaste’s landscape shifts in tone and the hotel reveals its contemplative side. Settling in to watch the light fade over the Pacific, with discreet service and a peaceful atmosphere, captures the spirit of the place. It is especially suited to romantic stays, but equally rewarding for anyone wishing to mark the day with a moment of quiet beauty.

    RomantiqueIncluded in your stay
  • Personalised wellness routine

    Designed to work with the tropical climate and the rhythm of the stay, this experience consists of arranging a tailored recovery moment according to your preferences and energy level. After a long-haul flight, a day of excursions or several hours in the sun, the aim is straightforward: to restore physical and mental ease. A relevant option for those wishing to make wellness a guiding thread of the journey without turning it into a rigid programme.

    Bien-êtreReservation required
  • Guanacaste discovery day

    With the support of the concierge, it is possible to shape a day that balances regional exploration with a comfortable return to the hotel. The point is not to multiply stops, but to create a coherent plan suited to the season, the time available and the profile of the travellers. This option is especially relevant for first-time visitors to the region who wish to avoid logistical guesswork.

    ConciergeReservation required
  • Tailored romantic stay

    The hotel’s peaceful setting and personalised attention lend themselves naturally to time away for two. This experience is less a fixed package than a discreet orchestration of the right moments: a lighter rhythm, carefully chosen dining, time to rest, possible special touches and concierge support to make the stay more seamless. It is designed for couples who value intimacy and accuracy over overt display.

    À deuxReservation required
  • Effortless arrival

    On a long-haul destination, the quality of arrival often shapes first impressions. This experience highlights everything that allows the stay to begin smoothly: round-the-clock welcome, luggage assistance, simplified settling-in and useful first guidance to ease immediately into the rhythm of Guanacaste. It is particularly valuable after international travel or in the case of a late arrival.

    ConfortIncluded in your stay

Restaurants & bars

1 on-site dining venue.

  • La Finca

    Restaurant

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Bookings are cancellable without penalty within 48 hours of being made if your booking is made at least 10 days before your scheduled check-in date.

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome (250 € fee).

Pets allowed, $250.00 non-refundable fee, 75 lbs maximum.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Playa Penca, Ruta Nacional 159 km 3, Provincia de Guanacaste, Carrillo, 10901, Costa Rica

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 330 reviews

5/5Mabel Ramonas

Our stay at the Waldorf Astoria Costa Rica Punta Cacique was exceptional from beginning to end, but what truly made it unforgettable was the incredible team. A special thank you to Mauricio from Concierge, who went…

5/5Alisha Hewett

This property is stunning! Only 30 minutes from Liberia airport (concierge will arrange your ride if you like). The staff take care of you from the moment you book. They are kind and attentive. The rooms look out…

1/5Casey Bennett

Beautiful property, but service is nowhere near Waldorf Astoria level. The hard product is excellent: our ocean-view room was fantastic, the property is beautiful, and a few staff members were genuinely great…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Playa Calzon de PobreTourist attraction

    568 m · 7 min walk

    Playa Calzon de Pobre, a tourist attraction an seven-minute walk away, providing a natural setting ideal for relaxation.

    Practical information

    The concierge’s wordA 7-minute walk away, Playa Calzon de Pobre offers a natural setting that’s ideal for slowing down and enjoying a relaxing break.

  • Papagayo Gulf Sport Fishing - North Pacific ToursTourist attraction

    2.0 km · 3 min by car

    Deep-sea fishing excursion 1963 meters away, offering a fishing experience in the Papagayo Gulf.

    Practical information

    The concierge’s wordIf you’re after a break on the water, this fishing trip in the Gulf of Papagayo works well as a dedicated outing.

  • Sea Bird Sailing ExcursionsTourist attraction

    2.2 km · 4 min by car

    Water sports activity site 2.2 km away, offering sailing excursions to explore the coastline.

    Practical information

    The concierge’s wordFor a break on the water, Sea Bird Sailing Excursions offers sailing trips that are ideal for discovering the Guanacaste coast from a different angle.

  • Papagayo SportFishingTourist attraction

    2.2 km · 4 min by car

    Papagayo SportFishing, a tourist attraction dedicated to sport fishing, located 2,239 meters away.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break in Guanacaste, Papagayo SportFishing suits an outing centered on sport fishing.

  • Summer Salt Dive CenterTourist attraction

    2.4 km · 4 min by car

    Diving center 2.3 km away, offering activities related to underwater exploration.

    Practical information

    The concierge’s wordIf you're in the mood for an active break, Summer Salt Dive Center is a good option to explore the underwater world in Guanacaste.

  • Catholic church of Playas del CocoChurch

    2.4 km · 4 min by car

    Religious building located 2400 meters away, providing a place for worship and reflection.

    Practical information

    The concierge’s wordIf you're after a quiet pause, this church offers a simple setting for reflection, ideal for stepping away from the beachside pace.

  • Playa TinocoTourist attraction

    2.5 km · 4 min by car

    Playa Tinoco, a tourist site providing a natural setting ideal for relaxation and beach activities.

    Practical information

    The concierge’s wordFor a nature-filled break in Guanacaste, Playa Tinoco works well for a relaxing moment or a few seaside activities, ideally during the day.

  • Playa ChanchitosTourist attraction

    2.5 km · 4 min by car

    Playa Chanchitos, a tourist attraction located 2,537 meters away, featuring a beautiful beach for relaxation and enjoying the scenery.

    Practical information

    The concierge’s wordIf you're after a quiet break with a scenic backdrop, Playa Chanchitos is well suited for relaxing time on the beach.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Playa MarbellaPark

    5.0 km · 9 min by car

    Playa Marbella, a natural park providing a peaceful setting to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a peaceful break, head to Playa Marbella: a natural park that’s perfect for unwinding and enjoying nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Waldorf Astoria Costa Rica Punta Cacique?

    Check-in is generally possible from 15:00 and check-out until 12:00, according to the booking information provided on online platforms.

  • Does the hotel have parking?

    A paid private parking is available on-site at the hotel, with direct access to the resort for guests.

  • Can I check in early?

    Early check-in may be granted depending on the day's availability and arrivals, often requiring prior request at the reception or concierge. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer late check-out at Waldorf Astoria Costa Rica Punta Cacique?

    It is possible to request a late departure, which will be granted depending on the hotel's occupancy and sometimes for an additional fee. Contact the concierge to confirm the day's arrangements.

  • How does arrival and check-in work at Waldorf Astoria Costa Rica Punta Cacique?

    Guests can check in at the main reception of the resort, where a concierge service is available 24/7 for arrival and departure formalities.

Location & Access

  • Where is Waldorf Astoria Costa Rica Punta Cacique located?

    The hotel is located on Playa Penca, in the Punta Cacique area, on the northern Pacific coast, in the province of Guanacaste, Costa Rica.

  • Where is Punta Cacique?

    Punta Cacique is located on the shores of Playa Penca, in the Guanacaste region, near Playa Hermosa, on the northern Pacific coast of Costa Rica.

  • What is the distance between the hotel and the airport?

    The resort is located approximately 30 to 45 minutes by car from Daniel Oduber Quirós International Airport in Liberia, depending on traffic conditions.

  • How far is the hotel from the centre of Guanacaste and the beach?

    Waldorf Astoria Costa Rica Punta Cacique is approximately 15 km from the centre of Guanacaste and about 950 metres from the nearest beach according to booking information.

  • Which side of Costa Rica is preferable to visit for a stay at Waldorf Astoria Costa Rica Punta Cacique?

    The resort is situated on the northern Pacific coast, an area appreciated for its beaches and dry season climate, often recommended for a first beach holiday in Costa Rica.

Rooms & Amenities

  • What types of rooms and suites are available at the Waldorf Astoria Costa Rica Punta Cacique?

    The establishment offers different categories of accommodations, including villas, suites, family rooms, triple and quadruple rooms, spread across the estate.

  • What amenities are available in the hotel rooms?

    The rooms are equipped with a minibar, air conditioning, and a flat-screen TV, as well as outdoor spaces with a bath or small pool depending on the category.

  • How many rooms and suites does the Waldorf Astoria Costa Rica Punta Cacique have?

    In total, the resort has approximately 188 accommodations, including 148 rooms and 40 suites, most of which offer a view of the Pacific Ocean.

  • Do the rooms provide easy access to the pools and outdoor areas?

    Several pools at different levels, jacuzzis, and relaxation areas facing the ocean are accessible from most accommodations.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel and is one of the services appreciated by travellers, particularly in the rooms and common areas.

  • What are the main services included at the Waldorf Astoria Costa Rica Punta Cacique?

    A fitness centre, a spa, a pool, relaxation areas, and access to the beach are part of the services offered to guests, sometimes with additional charges.

  • What amenities are available for free during the stay?

    The resort includes access to the pools, fitness centre, and certain wellness areas, while other activities or treatments may incur separate charges.

  • Is there a concierge and shuttle service included during the stay?

    24-hour concierge services, room service, and airport shuttle are available, although some are subject to reservation and additional fees.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style and à la carte in the main restaurant, with the option to combine both options according to your preferences.

  • What restaurants and bars are available at the Waldorf Astoria Costa Rica Punta Cacique?

    The resort offers six dining options, including the restaurants La Finca and Tico Tica, a pool bar Vida, a gelateria, a café, and the bar Peacock Alley.

  • Does the hotel offer a 24-hour room service?

    Room service is available 24 hours a day, allowing guests to enjoy meals and drinks in their rooms at any time.

  • Is the dining suitable for families and children within the resort?

    Family and child-friendly options are offered, particularly through the breakfast restaurant and dining venues near the pool.

Spa & Wellness

  • What spa and wellness facilities are offered at the Waldorf Astoria Costa Rica Punta Cacique?

    The resort features a large wellness area of approximately 17,000 square feet, including 11 treatment rooms, saunas, steam rooms, and a mixed cold plunge pool.

  • Does the spa offer unique treatment cabins or ones in nature?

    The spa includes treatment lodges set high in the trees, providing an immersive experience in the surrounding nature.

  • Is there a fitness centre accessible to guests?

    A fitness centre with modern equipment, as well as relaxation areas around the pools, are available for guests.

  • What wellness services complement the spa treatments?

    The resort offers wellness programmes and quiet areas such as saunas, steam rooms, and relaxation rooms to complement the spa treatments.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel has several pools, with at least eight cascading pools throughout the property, accompanied by hot tubs and areas offering ocean views.

  • What leisure activities are offered on-site at the Waldorf Astoria Costa Rica Punta Cacique?

    Guests have access to a pool, fitness centre, sauna, and various leisure spaces, including beach games and water activities.

  • Can water sports be practiced near the hotel?

    From the pool, guests can reach the public beach in a few minutes to engage in paddleboarding, kayaking, or jet skiing with local operators.

  • Are nature or volcano excursions offered from the hotel?

    The hotel organises excursions with local partners, ranging from walks in the rainforest to more intense treks to the volcanoes.

Family & Kids

  • Is the hotel suitable for family stays with children?

    The resort is very suitable for families, with shallow pool areas, a water slide for children, a kids club, a gelateria, and dedicated activities.

  • Is there a kids club at Waldorf Astoria Costa Rica Punta Cacique?

    A kids club area is available near the pool area, offering supervised activities for younger guests.

  • Does the hotel offer a childcare or babysitting service?

    Babysitting services are offered, allowing parents to enjoy the spa or evenings in complete peace.

  • Are the water facilities suitable for children?

    The pools include family areas and spaces specifically designed for children, as well as a water slide.

Pets

  • Are pets allowed at Waldorf Astoria Costa Rica Punta Cacique?

    Pets are not mentioned among the standard services; some policies may vary depending on the room category or local regulations. Contact the concierge to confirm the current policies.

  • Does the hotel offer services dedicated to pets?

    No detailed list is provided regarding specific services for pets; it is advisable to check the conditions prior to booking. Contact the concierge to confirm the current policies.

  • Are there any specific restrictions for bringing a pet to Waldorf Astoria Costa Rica Punta Cacique?

    For stays with dogs or cats, size, number, or accessible space restrictions may apply according to internal policy. Contact the concierge to confirm the current policies.

Accessibility

  • Does the hotel have rooms suitable for people with reduced mobility?

    The resort has several rooms that comply with ADA standards, equipped with accessible walk-in showers and visual alarm devices.

  • What facilities are provided for hearing or visually impaired individuals?

    Accessible rooms feature visual alerts and notification systems for doorbells and calls, enhancing comfort for hearing-impaired guests.

  • Are the hotel’s common areas easily accessible by wheelchair?

    Common areas such as restaurants, the main pool, and the lobby are designed with pathways allowing wheelchair access.

Billing & Policies

  • Does the Waldorf Astoria Costa Rica Punta Cacique participate in the Hilton Honors programme?

    The Hilton Honors loyalty programme is applicable at this hotel, allowing guests to earn and redeem points according to the group's overall policy.

  • What is the price of a room at the Waldorf Astoria Hotel?

    Room prices start at around 1,500 USD per night, depending on the offer and season, with significant variations based on category and dates.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and period; some stays may be cancellable up to a certain date, while others are non-refundable. Please contact the concierge to confirm the terms for the day.

  • Are there any occupancy taxes to pay?

    Local and occupancy taxes generally apply in addition to the room price, depending on Costa Rican regulations and the rate type. Please contact the concierge to confirm the terms for the day.

Sustainability

  • Does the Waldorf Astoria Costa Rica Punta Cacique have environmental certifications?

    The resort has received the 'Bandera Azul Ecológica' label, recognising its positive actions in environmental protection and sustainable management.

  • What sustainability actions are implemented within the resort?

    The establishment promotes eco-friendly practices related to water management, waste management, and integration into the natural environment of Punta Cacique.

  • How does the hotel fit into the Punta Cacique development project?

    The Punta Cacique project is part of a 600-acre development aimed at integrating luxury resorts and private residences while considering the surrounding landscape and nature.

  • What is the best time to go to Costa Rica for a stay at the Waldorf Astoria Costa Rica Punta Cacique?

    The best time to visit the northern Pacific coast of Costa Rica is often the dry season, which generally offers sunnier weather to enjoy the pools and the beach. Please contact the concierge to confirm the terms for the day.

The Concierge answers — Waldorf Astoria Costa Rica Punta Cacique

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Liberia airport and the Waldorf Astoria Costa Rica Punta Cacique?

    The concierge can arrange private or shuttle transfers between Liberia International Airport and the hotel, in a sedan, SUV, or family-friendly vehicle, depending on availability and your arrival time.

  • Is it possible to have a driver for the day to explore the region from the hotel?

    The concierge can book a driver for the day to visit the beaches and villages of Guanacaste, with a personalised itinerary and timings tailored to your schedule.

  • Can the concierge arrange a helicopter or private plane transfer to Punta Cacique?

    The concierge can organise helicopter or small private plane transfers from San José or other points in Costa Rica to a nearby airstrip, subject to conditions and permits.

  • Can you book taxis or ride-hailing services from the Waldorf Astoria Costa Rica Punta Cacique?

    The concierge can book taxis or ride-hailing services for your outings to restaurants, golf, or the city, with pick-up directly at the hotel reception or lobby.

  • How can a car rental be arranged to be delivered directly to the Waldorf Astoria Costa Rica Punta Cacique?

    It is recommended to go through the concierge to rent a 4x4 or car with delivery and pick-up at the resort, selecting the insurance and options suitable for your stay.

Restaurant Reservations

  • Can you reserve a table at the restaurants of the Waldorf Astoria Costa Rica Punta Cacique?

    Reservations are made through the concierge to secure a table at the hotel restaurants such as La Finca or Tico Tica, especially for dinner and peak times.

  • Can you suggest and book local restaurants near Punta Cacique?

    The concierge can recommend and reserve beach or locally inspired restaurants in Playa Penca and the surrounding area, taking into account your culinary preferences and transport.

  • How can a personalised romantic dinner be arranged within the resort?

    Requests for romantic tables, special menus, dietary requirements, or table decorations are managed through the concierge, who coordinates with the restaurant and Peacock Alley bar teams.

  • Is it possible to privatise a space for a group dinner or with a private chef?

    The concierge can organise private dining experiences, such as a chef at home in your villa or a private dinner, subject to availability and sufficient notice.

Spa Bookings

  • How can a treatment or massage be booked at the spa of the Waldorf Astoria Costa Rica Punta Cacique?

    Reservations for signature treatments, massages, and wellness rituals at the spa are made through the concierge, who will guide you to available slots and practitioners.

  • Can you organise a couples spa treatment for a special occasion?

    The concierge can organise wellness rituals for couples, including massages in a double cabin or in elevated lodges, with timings adjusted to sunset.

  • Can I book a private yoga or meditation session through the concierge?

    It is recommended to go through the concierge to book personalised yoga, meditation, or fitness sessions, either individually or in small groups, on the beach or in dedicated spaces.

Excursions & Cultural Visits

  • Can you arrange a day trip to a volcano from the Waldorf Astoria Costa Rica Punta Cacique?

    The concierge can organise excursions to the volcanoes and national parks in the region, with a local guide, transport, and duration tailored to your level and the weather.

  • How can I organise a visit to the rainforest and suspension bridges from the hotel?

    Guided tours of rainforests, suspension bridges, and wildlife observation can be booked through the concierge, which selects reliable local partners and suitable timings.

  • Is it possible to participate in Costa Rican cooking or coffee workshops organised by the hotel?

    The concierge can plan cultural activities such as Costa Rican cooking workshops or coffee experiences, integrated into the resort's programme or with local partners.

Special Occasions

  • Can you organise a customised birthday celebration at the Waldorf Astoria Costa Rica Punta Cacique?

    The concierge can coordinate the organisation of a birthday with decoration, a personalised cake, photographer, and setup in your room, villa, or one of the restaurants.

  • How can I organise a marriage proposal or a romantic surprise in the resort?

    Requests for romantic setups, petals, champagne, music, and surprise timings can be orchestrated by the concierge according to your wishes.

  • Can the concierge help organise a wedding or a private reception at the hotel?

    The concierge can assist in planning intimate weddings or private events by coordinating venues, catering, decoration, and guest accommodations.

Shopping & Luxury Services

  • Can you recommend high-end shopping around Punta Cacique?

    The concierge can recommend luxury boutiques or high-end artisan shops in the area and arrange transport, depending on your interests.

  • Is it possible to have a personal shopper during my stay?

    Requests for a personal shopper, stylist, or special assistance for beach, sports, or evening shopping can be managed through the concierge based on available partners.

Family Activities

  • What family activities can you organise for children at the Waldorf Astoria Costa Rica Punta Cacique?

    The concierge can organise child-friendly activities such as cooking classes, beach games, gentle water sports, or nature outings with guides experienced in working with families.

  • How can I register my children for the kids club and find out about the activity programme?

    Reservations for the kids club, schedules, and special activities are managed through the concierge, who will inform you of the available programmes during your stay.

Personalized Experiences

  • Can you create a customised itinerary to explore the most beautiful places in Costa Rica from the hotel?

    The concierge can develop a customised itinerary to discover several iconic sites in Costa Rica, combining beaches, volcanoes, and forests according to the duration of your stay.

  • How can I organise a unique experience such as a sunset cruise or dinner on the beach?

    It is recommended to consult the concierge to arrange exclusive experiences such as a beach dinner, a sunset cruise, or a professional photo shoot.

  • Can the concierge help me optimise my schedule according to the season and weather in Guanacaste?

    The concierge can adjust your activities and schedules based on the season, advising you on the best times of day for the beach, excursions, and wellness.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits