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5★ · Londres

The Capital Hotel

22-24 Basil St, London SW3 1AT, Royaume-Uni, Londres

4.34.3/5490 reviews · Google rating
  • Knightsbridge address
  • Member of Small Luxury Hotels of the World
  • Close to luxury boutiques
  • Near cultural attractions

Hotel 5-star in London, in the heart of London, featuring Small Luxury Hotels of the World membership, Knightsbridge location and attentive service.

Where is The Capital Hotel located in London?

The Capital Hotel is in Knightsbridge, London.

The location works well for walking to local boutiques and several nearby cultural sights.

Is The Capital Hotel a 5-star hotel?

Yes, The Capital Hotel is a 5-star hotel.

The stay focuses on an intimate feel, with a 24-hour front desk, concierge, turndown service and daily housekeeping.

What can you find for dinner or drinks at The Capital Hotel?

The hotel offers a restaurant, a bar and breakfast service.

Tom Brown at The Capital focuses on modern British seafood. The Capital Bar is known for its whisky selection.

A word from the Concierge

The Capital Hotel through the Concierge's eyes

Located in London, The Capital Hotel is a 5★ hotel situated in the Knightsbridge area. This establishment, a member of Small Luxury Hotels of the World, attracts travelers seeking luxury and comfort. Its proximity to high-end boutiques and cultural attractions makes it an ideal choice for city visitors.

What sets this hotel apart is its intimate atmosphere and attentive service. Guests appreciate the elegant and refined setting, conducive to relaxation. The establishment positions itself as a peaceful haven amidst the hustle of London, offering a unique experience to its guests.

Travelers should know that The Capital Hotel suits both couples and business travelers. The warm and welcoming ambiance promotes a relaxing stay. It is advisable to visit London in spring or autumn, when the weather is milder and more pleasant.

_My tip from the Concierge: book in advance to enjoy the best offers and secure your stay at this popular hotel._

Why choose The Capital Hotel?

The Capital Hotel is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Knightsbridge address
  • Member of Small Luxury Hotels of the World
  • Close to luxury boutiques
  • Near cultural attractions
  • Intimate setting in the heart of London

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast before Knightsbridge wakes

    Beginning the day at The Capital Hotel means enjoying one of the great privileges of a well-located address: seeing Knightsbridge before it reaches full pace. A leisurely breakfast at the hotel allows guests to set out early for nearby boutiques, museums or parks with the sense of being one step ahead of the city. It particularly suits travellers who like to shape London with intention, alternating active moments and calmer returns.

    Idéal couplesIncluded in your stay
  • Tailored shopping day in Knightsbridge

    Thanks to the hotel’s location, Knightsbridge’s leading luxury boutiques and department stores can be explored on foot within a particularly comfortable radius. With support from the concierge, the day can be organised more smoothly: suggested routes, the best times to go, pauses to build in and a return to the hotel to leave purchases or rest before heading out again. It is an elegant way to experience the district without being overtaken by its pace.

    Adresse signatureReservation required
  • A cultural interlude with easy returns to the hotel

    Part of The Capital Hotel’s appeal lies in the freedom it gives culturally minded guests. From Knightsbridge, it becomes easy to plan a museum visit or cultural outing without turning the day into a logistical exercise. One can head out in the morning, return to rest or change, then go out again in the evening. That flexibility changes the way London is experienced: less haste, more room to look, walk and enjoy.

    Included in your stay
  • A calm return after London’s intensity

    This is the most discreet experience, yet often the most memorable: returning to the hotel after a full day and finding a human-scale address, carefully maintained, with turndown service and a calming atmosphere. In a major capital, the quality of that return makes all the difference. It allows guests to experience the city fully without carrying all of its fatigue, and gives the hotel its most valuable role: that of a genuinely liveable urban refuge.

    Signature MCHIncluded in your stay
  • A frictionless business stay

    For business travellers, The Capital Hotel lends itself to a very specific experience: a stay in which all the essentials are available without visible effort. A 24-hour front desk, concierge, laundry, wake-up service, daily housekeeping and a central location create an especially efficient setting for moving between meetings, lunches and evening commitments. Luxury here is not demonstrative; it lies in reliability, discretion and continuity of service.

    Included in your stay
  • A London itinerary shaped with the concierge

    One of the best ways to enjoy an intimate hotel is to make full use of its concierge. At The Capital Hotel, the experience can take the form of a better-structured stay: suggestions tailored to your interests, help with reservations, advice on pacing according to the season, and recommendations on how to combine shopping, culture and downtime. More than a service, it is a way of giving coherence to a few days in a city as rich as London.

    Sur demandeReservation required

Restaurants & bars

3 on-site dining venues, including 1 Michelin star.

  • Hotel Restaurant

    Restaurant

    Highlights

    • exceptional dining experience
    Practical information

    The concierge’s wordAt The Capital Hotel, book Hotel Restaurant if you’re after a dinner centered on an exceptional dining experience.

  • The Capital Bar

    Bar

    Highlights

    • wide range of whisky
    Practical information

    The concierge’s wordFor a well-chosen drink, head to The Capital Bar: its wide whisky selection makes it worth the stop.

  • Tom Brown at The Capital

    1 Michelin star

    Restaurant

    Chef: Tom Brown
    Chef: Tom Brown

    Highlights

    • Seafood, Modern British
    • cuttlefish ‘cacio e pepe’
    Practical information

    The concierge’s wordIf you like precise dining, book Tom Brown at The Capital for its modern British seafood focus and the cuttlefish ‘cacio e pepe’.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2019 (Wikidata)

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

All cancellations and changes must be received by noon Pacific Time at least two days prior to arrival for Standard Suites (seven days for London One Bedroom, Gate, Metropolitan and Penthouse Suites), or a penalty equal to one night's room rate plus tax and service fee will be charged.

Free cancellation up to 48 hours before arrival

Pets

Pets are not allowed.

Pets are not allowed at The Capital Hotel, Apartments & Townhouse.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 22-24 Basil St, London SW3 1AT, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 490 reviews

5/5Chantal Ashwell

It was lovely to return to The Capital again, welcomed by its charming staff (many longstanding) with absolutely the right approach to customer service. The Michelin star restaurant, Tom Brown at The Capital, is a…

5/5Mirek Kulec

Staying at this hotel is an absolute pleasure. The staff treat you at every step as if you’ve been living here for years 🙂 like old, good friends. The exceptional kindness, attention to guests, and comfort of the…

5/5Charlie S

Had afternoon tea with my family. It was a delightful experience. Esteban and Charlie took great care to make our meal memorable. The food and teas were delicious. Would highly recommend coming if you want a warm…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Victoria and Albert MuseumTourist attraction

    818 m · 10 min walk

    Art museum 818 meters away, showcasing a vast collection of decorative arts and design.

    Practical information

    The concierge’s wordFor a cultural break centered on design and decorative arts, the Victoria and Albert Museum suits a visit when you feel like changing pace.

  • Musée d'histoire naturelle de LondresMuseum

    1.1 km · 13 min walk

    Museum 1.1 km away, featuring exhibitions on natural history and biodiversity.

    Practical information

    The concierge’s wordIdeal for a cultural break around biodiversity and natural history, especially if you're in the mood for a calm, curious moment.

  • Science MuseumMuseum

    1.1 km · 13 min walk

    Museum 1.1 km away, dedicated to science and technological innovations.

    Practical information

    The concierge’s wordFor a curious break in London, the Science Museum is a good fit when you're in the mood for science and technological innovation.

  • Royal Albert HallTourist attraction

    1.1 km · 13 min walk

    Concert hall located 1,092 meters away, hosting various musical and cultural events.

    Practical information

    The concierge’s wordIf you're after a cultural break in London, Royal Albert Hall is a lovely option for an evening of music or a cultural event.

  • Palais de BuckinghamCultural landmark

    1.4 km · 17 min walk

    Buckingham Palace, the official residence of the British monarchy, is within walking distance from the hotel.

    Practical information

    The concierge’s wordFor a royal break in London, head to Buckingham Palace, walkable from the hotel, ideal for a cultural stroll without a detour.

  • Battersea Power StationHistoric landmark

    2.3 km · 4 min by car

    Battersea Power Station, an iconic historical landmark in London, known for its industrial architecture.

    Practical information

    The concierge’s wordFor an urban break, head to Battersea Power Station if you enjoy historic sites and London’s industrial architecture.

  • Abbaye de WestminsterChurch

    2.4 km · 4 min by car

    Religious building located 2.4 km away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordFor a cultural break in London, head to Westminster Abbey: its Gothic architecture and historical significance add real depth to the visit.

  • National GalleryTourist attraction

    2.5 km · 4 min by car

    Art museum featuring a vast collection of European paintings, located 2.5 km away.

    Practical information

    The concierge’s wordFor a cultural break, head to the National Gallery if you’re in the mood to explore a vast collection of European paintings.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark

    838 m · 10 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between appointments, Hyde Park is well suited to a peaceful stroll along its paths.

  • Hyde Park Winter WonderlandPark

    939 m · 11 min walk

    Hyde Park Winter Wonderland, a seasonal amusement park featuring various activities and shows.

    Practical information

    The concierge’s wordIf you're here in season, Hyde Park Winter Wonderland offers a playful break with rides and shows, ideal toward the end of the day.

  • Trafalgar SquareSquare

    2.5 km · 4 min by car

    Trafalgar Square, an iconic square in London, often used for public events and gatherings.

    Practical information

    The concierge’s wordTo catch London’s pulse, stop by Trafalgar Square on a city stroll, especially if you enjoy lively squares and public gatherings.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    127 m · 2 min walk

    Department store two minutes' walk away, offering a wide range of luxury products and renowned brands.

  • Camden MarketMarket

    4.7 km · 8 min by car

    Lively market featuring a variety of food stalls, clothing, and crafts.

  • Borough MarketMarket

    5.0 km · 9 min by car

    Market in London, offering a variety of food products and local specialties.

Places to visit nearby

The sights, landmarks and walks I recommend around The Capital Hotel — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Capital Hotel located?

    The Capital Hotel, Apartments & Townhouse is located at 22-24 Basil Street, Knightsbridge, London SW3 1AT, just a short walk from Harrods and close to Hyde Park.

  • How to get to The Capital Hotel by underground from central London?

    The hotel is just a few minutes' walk from Knightsbridge underground station, served by the Piccadilly line, and well connected to the rest of London.

  • What is the distance between the hotel and the airport?

    From Heathrow, the drive to Knightsbridge usually takes 35 to 60 minutes depending on traffic. From Gatwick, expect about 60 to 90 minutes.

  • In which area of London is The Capital Hotel, Apartments & Townhouse located?

    The Capital Hotel is located in Knightsbridge, in the heart of London, close to prestigious areas such as Chelsea, Belgravia, and South Kensington.

Rooms & Amenities

  • Is the capital a 5-star hotel?

    The Capital Hotel, Apartments & Townhouse is a luxury establishment rated 5 stars, a member of Small Luxury Hotels of the World.

  • What is the history of The Capital Hotel?

    The Capital Hotel was one of the first boutique hotels in London, featuring traditional English style, opened in Knightsbridge on Basil Street.

  • What amenities are found in the rooms of The Capital Hotel, Apartments & Townhouse?

    The rooms are equipped with Egyptian cotton bedding, traditional style furniture, en-suite bathrooms, and free Wi-Fi.

  • Is The Capital Hotel a non-smoking hotel?

    Non-smoking rooms are available, and the establishment is entirely non-smoking for the comfort of guests.

  • Does The Capital Hotel, Apartments & Townhouse offer apartments or suites?

    The hotel has suites, rooms, and serviced apartments suitable for longer stays.

  • What level of comfort and service can one expect at The Capital Hotel, Apartments & Townhouse?

    As a member of Small Luxury Hotels of the World, the rooms are designed for high-end comfort and personalised service.

Activities & Leisure

  • How many hotels does the capital have?

    Contact the concierge to confirm the arrangements for the day.

  • What attractions are in the immediate vicinity of The Capital Hotel in Knightsbridge?

    The hotel is located about 100 metres from Harrods and a short distance from Hyde Park, allowing easy access to luxury shops and green spaces.

  • What activities and leisure options are available around The Capital Hotel, Apartments & Townhouse?

    The Knightsbridge area offers many luxury shopping venues, restaurants, bars, and quick access to the museums of South Kensington.

Arrival & Departure

  • Does the hotel have parking?

    Private parking is available for an additional fee, with valet service available depending on availability.

  • What are the check-in and check-out times at The Capital Hotel?

    Standard check-in is generally in the mid-afternoon and check-out is in the late morning. Exact times may vary depending on the rate conditions.

  • Can I check in early?

    Early check-in is possible subject to room availability and may incur additional charges depending on the rate booked.

  • Is the reception at The Capital Hotel open 24/7?

    The reception is open 24/7, allowing for late arrivals and assistance at any time, including for early departures.

  • Are airport transfers offered?

    A shuttle or airport transfer service is available for an additional fee, to be arranged prior to arrival or through the concierge.

  • Can I benefit from a late check-out at The Capital Hotel?

    Late check-out is offered subject to availability and may be free or charged depending on the programme or rate chosen.

Dining

  • What type of breakfast is offered?

    Breakfast is served at the hotel, with a choice of hot and cold dishes in the bar-restaurant. Options may vary depending on the rate booked.

  • Does The Capital Hotel have an on-site restaurant?

    The hotel has an on-site bar-restaurant offering British-style cuisine and drinks in an elegant setting.

  • What type of cuisine is served in the restaurant of The Capital Hotel, Apartments & Townhouse?

    The hotel restaurant offers British and international cuisine, with a menu that may vary according to the season and the chef.

  • Can you book an afternoon tea at The Capital Hotel London and what are the hours?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel and in the rooms, with access included for all guests.

  • Can I benefit from 24/7 room service at The Capital Hotel?

    Room service is available 24/7, allowing you to order drinks and meals directly to your room.

  • What concierge services are offered by The Capital Hotel?

    A concierge is available for organising excursions, ticketing, and various reservations, including restaurants and transfers.

  • Does the hotel offer meeting rooms or a business centre?

    Conference rooms and a business centre are available for meetings, with basic equipment and support services.

  • Does the hotel offer a laundry service for guests?

    A laundry service is available, allowing for the cleaning and ironing of clothes for an additional fee.

  • What are the customer reviews of The Capital Hotel London and its service?

    Many customer reviews highlight the quality of the location near Harrods and the attentive service of the staff in this luxury hotel.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel does not have an indoor or outdoor pool. Guests can be directed to nearby facilities if necessary.

  • Is there a spa or wellness centre at The Capital Hotel?

    The hotel does not have an in-house spa but can recommend and book treatments at nearby partner spas.

Pets

  • Are pets allowed at The Capital Hotel?

    Pets are not allowed in the hotel, except for special cases that may be negotiated in advance.

Family & Kids

  • Is The Capital Hotel suitable for a family stay with children?

    The hotel can accommodate families in certain rooms and apartments, with the possibility of extra beds depending on the category booked.

  • Is a babysitting or childcare service available through the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Are there child-friendly facilities in the hotel itself?

    The hotel does not mention specific child-friendly facilities such as a play area, but the neighbourhood offers many family activities.

Accessibility

  • Is The Capital Hotel suitable for people with reduced mobility?

    Some parts of the hotel may be accessible to people with reduced mobility, but the traditional building may limit certain amenities.

  • Does the hotel offer rooms with wheelchair-accessible bathrooms?

    Contact the concierge to confirm the arrangements for the day.

  • Does an elevator serve all floors and rooms of the hotel?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What are the average prices for a night at The Capital Hotel, Apartments & Townhouse?

    Prices vary depending on the dates, room category, and booking conditions. A recent rate was around €208 to €264 per night.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen, with more flexible conditions for refundable offers and stricter conditions for non-refundable rates.

  • Are there any local taxes to pay?

    Local taxes may apply in addition to the room rate, depending on regulations and the booking method. They are generally indicated before confirmation.

  • Is breakfast included in the room rate at The Capital Hotel London?

    Breakfast may be included in certain offers or charged separately, depending on the room type and booking channel.

Sustainability

  • Does The Capital Hotel, Apartments & Townhouse have an environmental or sustainability policy?

    The hotel does not publish a detailed sustainability policy but applies standard practices such as limiting laundry washing and responsible energy management.

  • Are there plastic reduction or recycling initiatives in place at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer eco-friendly options, such as sustainable bath products or energy-saving light bulbs?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Capital Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Heathrow or Gatwick to The Capital Hotel?

    The concierge can organise a private transfer by car or limousine between Heathrow, Gatwick or City airport and the hotel, with personalised welcome according to your flight schedule.

  • Is it possible to book a private chauffeur for my business trips in London?

    The concierge can book taxis, private hire vehicles or chauffeurs for your journeys within London from Basil Street in Knightsbridge.

  • Can the concierge help me plan my underground journeys from the hotel?

    The concierge can advise on the best underground or bus routes from Knightsbridge and provide transport maps and guides.

  • Can you arrange round-trip transport for an evening at the theatre in the West End?

    The concierge can organise a car service with waiting and pick-up for an evening in Covent Garden or the West End.

  • Can the concierge arrange an early morning transfer to the airport?

    The concierge can arrange a shuttle or car service for an early departure to the main London airports.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near The Capital Hotel?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants in Knightsbridge and Chelsea.

  • Is it possible to book a traditional afternoon tea through the concierge?

    The concierge can organise an afternoon tea in the hotel or at renowned establishments in the area.

  • Can the concierge recommend and book family-friendly restaurants?

    The concierge can recommend child-friendly restaurants and make reservations for families staying at the hotel.

  • Can you arrange a dinner with a vegetarian or gluten-free menu?

    Requests for specific dietary requirements can be communicated by the concierge to the hotel restaurant or external establishments.

Spa Bookings

  • Can the concierge book a spa treatment at a nearby establishment?

    The concierge can book treatments at partner spas and wellness clubs near Knightsbridge and Hyde Park.

  • Is it possible to arrange an in-room massage during my stay?

    It is recommended to contact the concierge to arrange an in-room massage with an approved external provider.

  • Can you help me book a hairdresser or makeup artist near The Capital Hotel?

    The concierge can suggest high-end salons for hair and makeup and make the appointments.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the museums around Knightsbridge?

    The concierge can arrange private tours of museums such as the Victoria and Albert Museum or the Natural History Museum nearby.

  • Can the concierge organise a private car tour of London with a driver?

    Panoramic tours of London by car with a driver or in a black taxi can be booked through the concierge.

  • Can you book tickets for a musical or a West End show?

    The concierge can obtain tickets for West End shows and suggest the best options according to your dates.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange bouquets, champagne, and decorations in the room for an anniversary or romantic occasion.

  • Can you help me organise a marriage proposal at the hotel or nearby?

    The concierge can coordinate a marriage proposal with staging, space privatisation, and special services.

  • Can the concierge organise a celebration dinner for a small group?

    The concierge can manage group reservations for family celebrations in the restaurant or hotel spaces.

Shopping & Luxury Services

  • Can you organise a personalised shopping session at Harrods?

    The concierge can arrange private shopping or a session with a personal shopper at Harrods and in the boutiques of Knightsbridge.

  • Can the concierge guide me on a luxury shopping tour around the hotel?

    The concierge can recommend luxury boutiques in Knightsbridge, Chelsea, and Belgravia and plan a shopping itinerary.

  • Is it possible to have my luxury purchases delivered directly to my room?

    Delivery and collection services for purchases can be coordinated by the concierge with certain shops in the area.

Family Activities

  • Can you suggest activities for children near The Capital Hotel?

    The concierge can recommend child-friendly activities, such as visits to interactive museums or walks in Hyde Park.

  • Can the concierge arrange a babysitting service for an evening?

    The concierge can organise a babysitting service with approved external providers, subject to availability.

Personalized Experiences

  • Can you prepare a personalised itinerary for a discovery weekend in London?

    The concierge can create tailored itineraries in London based on your interests, including transport, visits, and restaurants.

  • Is it possible to book exclusive experiences or privileged access tours through the concierge?

    The concierge can arrange exclusive experiences, such as private tastings or tours outside public hours, with local partners.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits