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5★ · Londres · Mayfair

Althoff St James' Hotel & Club - Mayfair London

7-8 Park Pl, London SW1A 1LS, Royaume-Uni, Londres

4.34.3/5563 reviews · Google rating
  • Mayfair address
  • Member of Small Luxury Hotels of the World
  • Intimate, refined atmosphere
  • Personalised service

Hotel 5-star in Londres, in the heart of Londres, featuring personalised service, intimate ambience and Small Luxury Hotels of the World member.

Is Althoff St James’ Hotel & Club well located for exploring London?

Yes. The hotel is set in Mayfair, one of London’s most central and sought-after districts.

Buckingham Palace is a 7-minute walk away. The National Gallery, Westminster Abbey and Big Ben are also reachable on foot.

Is Mayfair an upscale area to stay in London?

Yes. Mayfair is known for luxury shopping, sought-after restaurants and a more discreet atmosphere.

It suits both couples and business travellers, with straightforward access to London’s main sights.

What budget should you plan for a stay at Althoff St James’ Hotel & Club?

Rates vary with the season, your dates and the room category. Summer is usually a busier period in London.

For an exact budget, it is best to check your dates or contact the Concierge before booking.

A word from the Concierge

Althoff St James' Hotel & Club - Mayfair London through the Concierge's eyes

Althoff St James' Hotel & Club is located in Mayfair, a prestigious area of London. This 5★ hotel offers a refined atmosphere, perfect for travelers seeking luxury. As a member of Small Luxury Hotels of the World, it stands out for its personalized service and elegance. Guests appreciate its intimate ambiance and attention to detail, creating a memorable experience. Before planning your stay, know that the hotel is well-suited for couples and business travelers. The Mayfair area is known for its luxury boutiques and Michelin-starred restaurants. Public transport provides easy access to major London attractions. Seasonality affects crowds, with high season during summer. Travelers should also keep in mind that the hotel offers high-end services, but it is advisable to book in advance to secure your experience. _My tip from the Concierge: consider booking your spa treatments upon arrival to enjoy the best availability._

Why choose Althoff St James' Hotel & Club - Mayfair London?

Althoff St James' Hotel & Club - Mayfair London is an exceptional address in Londres (Mayfair), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Mayfair address
  • Member of Small Luxury Hotels of the World
  • Intimate, refined atmosphere
  • Personalised service
  • Close to luxury boutiques and Michelin-starred dining

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Seven Park Place Bar & Lounge

    Lounge

    Highlights

    • Offering you some of the oldest & most legendary wines along with the widest selection of port wine in London
    Practical information

    The concierge’s wordFor a drink beyond the usual, head to Seven Park Place Bar & Lounge: legendary old wines and one of London’s widest port selections.

  • Restaurant Francatelli

    Restaurant

    Highlights

    • modern interpretations of dishes from the 19th century
    • modern interpretations of dishes from the 19th century
    Practical information

    The concierge’s wordTry it if you enjoy a nod to the past: Francatelli gives 19th-century dishes a refined modern twist.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 7-8 Park Pl, London SW1A 1LS, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 563 reviews

5/5Rossana Silva

I experienced a three course meal yesterday evening at everything was simply outstanding. From the initial welcome to the cuisine and educational conversation too. The interior design is so inviting and the staff…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais de BuckinghamCultural landmark

    544 m · 7 min walk

    Buckingham Palace, the official residence of the British monarchy, located a seven-minute walk away.

    Practical information

    The concierge’s wordA 7-minute walk away, Buckingham Palace offers a very London interlude if you feel like a cultural landmark between two appointments.

  • National GalleryArt gallery

    885 m · 11 min walk

    Art gallery 885 meters away, featuring a vast collection of European works from the 13th to the 19th century.

    Practical information

    The concierge’s wordFor a cultural break in London, head to the National Gallery if you're in the mood for a rewarding journey through European art from the 13th to the 19th century.

  • Abbaye de WestminsterChurch

    1.2 km · 14 min walk

    Religious building 1.2 km away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordFor a cultural break, head to Westminster Abbey: its Gothic architecture and historical importance add depth to a London stroll.

  • Big BenCultural landmark

    1.2 km · 15 min walk

    Cultural landmark located 1239 meters away, known for its iconic clock and neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a very London pause, stop by Big Ben if you enjoy architectural landmarks and neo-Gothic silhouettes.

  • London EyeTourist attraction

    1.5 km · 18 min walk

    Tourist attraction located 1.5 km away, providing panoramic views of the city of London.

    Practical information

    The concierge’s wordFor a panoramic break over London, the London Eye is well suited to a quieter moment when you feel like gaining some perspective.

  • British MuseumMuseum

    1.7 km · 3 min by car

    Museum 1.7 km away, showcasing a vast collection of historical and cultural artifacts.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, the British Museum works well for a few hours among historical and cultural objects.

  • Victoria and Albert MuseumArt gallery

    2.4 km · 4 min by car

    Art museum 2.4 km away, showcasing a vast collection of decorative arts and design.

    Practical information

    The concierge’s wordFor a cultural break in London, head to the Victoria and Albert Museum if you enjoy decorative arts and design.

  • Battersea Power StationHistoric landmark

    2.7 km · 5 min by car

    Battersea Power Station, an iconic historical landmark in London, known for its industrial architecture.

    Practical information

    The concierge’s wordFor an urban break, head to Battersea Power Station if you like industrial architecture and historic sites with a distinctly London feel.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    870 m · 10 min walk

    Trafalgar Square, an iconic plaza in London, often bustling with public events and gatherings.

    Practical information

    The concierge’s wordIf you want to feel London’s energy, stop by Trafalgar Square when the square comes alive with public gatherings or events.

  • Hyde ParkPark

    1.7 km · 20 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in London, Hyde Park is well suited to a quiet stroll along its paths, especially when you feel like slowing down.

  • Sky GardenGarden

    4.0 km · 7 min by car

    Sky Garden, a landscaped garden offering panoramic views of London.

    Practical information

    The concierge’s wordFor a peaceful break with London at your feet, head to Sky Garden and enjoy the landscaped garden as much as the panoramic views.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    1.8 km · 3 min by car

    Department store a seventeen-minute walk away, offering a wide range of luxury products and renowned brands.

  • Borough MarketMarket

    3.4 km · 6 min by car

    Market located 3.4 km away, offering a variety of fresh and local food products.

  • Camden MarketMarket

    3.9 km · 7 min by car

    Market in London, featuring a variety of food stalls, clothing, and crafts.

Places to visit nearby

The sights, landmarks and walks I recommend around Althoff St James' Hotel & Club - Mayfair London — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, the hotel offers private parking with valet service, charged at an additional cost. Reservation or availability on the day must be confirmed upon arrival.

  • Can I check in early?

    Check-in starts at 3:00 PM and check-out is before 12:00 PM. Early check-in may be offered subject to availability, without guarantee.

  • Can a late check-out be requested?

    A late check-out may be accepted subject to availability. The reception must confirm the possibility and any potential charges on the same day.

  • What time is the reception open?

    The hotel offers contactless check-in and check-out. The reception is open 24/7 for guest assistance.

  • Can we arrive before the check-in time?

    Early departure times and any potential fees depend on the availability of the day. The reception must validate any special requests before your arrival.

Location & Access

  • Where exactly is the hotel located in London?

    The hotel is located at 7-8 Park Place, St. James's, London, SW1A 1LS, in the Mayfair area. It is situated in a quiet cul-de-sac, near Green Park and Buckingham Palace.

  • Which is the nearest underground station?

    Green Park station is just a few minutes' walk away. The hotel is also close to central London and the main thoroughfares of St. James's and Mayfair.

  • What are the main tourist sites near the hotel?

    The hotel is close to Buckingham Palace, Piccadilly Circus, and Leicester Square. Several major sites in central London are accessible on foot or within a few minutes' travel.

  • What is the distance between the hotel and the airport?

    From Heathrow, the distance is approximately 20 km to 30 km depending on the route and terminal. Travel time varies significantly depending on traffic.

  • Are airport transfers offered?

    Airport transfers are not described as a standard included service. Organisation on request via the concierge remains possible subject to availability.

Rooms & Amenities

  • Do the rooms have a television and Wi-Fi?

    The rooms feature free Wi-Fi as well as a flat-screen television. Some sources also mention in-room multimedia systems.

  • How many rooms does the hotel have?

    The hotel has 60 rooms. The published categories include Double and Suite.

  • What size are the hotel suites?

    The suites are larger than standard rooms, with some reaching approximately 40 m². The exact sizes vary depending on the reserved category.

  • Can the hotel add an extra bed in the room?

    Extra beds are available for an additional charge, subject to availability. Cots are not offered.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and in some common areas. The connection is advertised as included for guests.

  • What services are included during the stay?

    The hotel has a 24-hour reception, laundry service, and a business centre. A concierge service is also available.

  • Is the parking valet or self-service?

    A valet service is offered for an additional charge. The hotel also indicates off-street parking options on-site.

  • Is there a laundry service?

    The hotel offers cleaning and dry cleaning services. Urgent requests should be reported to the reception.

Dining

  • What type of breakfast is offered?

    The hotel serves a paid English breakfast. Service is advertised from 7:00 to 10:30 on weekdays and from 8:00 to 11:00 on weekends.

  • Is breakfast included in the room rate?

    Breakfast is generally charged at 33 GBP per person according to published information. The rate may vary depending on the booking and the date of stay.

  • How many restaurants are there in the hotel?

    The hotel has one restaurant serving modern European cuisine, Restaurant Francatelli, as well as a bar/lounge. Lunch and dinner are offered there.

  • Is there a bar for drinks in the evening?

    The Seven Park Place Bar is referenced on-site. It complements the hotel's dining options.

Spa & Wellness

  • Does the hotel have a spa?

    The hotel does not have a spa on site. However, spa services are mentioned and a partner gym is accessible nearby.

  • Does the hotel have a pool?

    The hotel does not advertise a pool. No indoor or outdoor pool is indicated in the published amenities.

  • Is there a gym near the hotel?

    A gym is accessible about 8 minutes' walk according to the information published by the hotel. The exact access should be confirmed with the concierge.

  • Can you book a massage at the hotel?

    Spa services are mentioned by major booking platforms. The available times and treatments should be confirmed at the time of request.

  • Is there an indoor or outdoor pool?

    The hotel does not have a pool. No aquatic facilities are mentioned in the published amenities.

Activities & Leisure

  • What attractions can be visited on foot from the hotel?

    The hotel is in immediate proximity to Buckingham Palace, Green Park, and Piccadilly Circus. The Mayfair area also allows for walking to several shopping and cultural addresses.

  • Is the hotel suitable for visiting London?

    The area offers easy access to museums, theatres, and shops in the West End. The location is suitable for both leisure stays and business trips.

  • Are there relaxation activities around the hotel?

    The hotel is often described as a calm base for exploring central London. Its location in St. James's facilitates outings both during the day and in the evening.

Family & Kids

  • Can children stay at the hotel?

    Children are accepted at the hotel. An extra bed can be requested, but no baby cot is available according to the published information.

  • Does the hotel offer activities for children?

    The hotel does not mention a kids' club or activities dedicated to younger guests. Families should check the room configuration before booking.

  • Is there a minimum age to dine in the restaurant?

    The Seven Park Place restaurant is indicated as suitable for children aged 12 and over. This rule pertains to access to the dining room.

Pets

  • Are pets allowed at Althoff St James' Hotel & Club - Mayfair London?

    Pets are not allowed in the hotel. Guide dogs may be permitted according to the published rules.

  • Does the hotel accept assistance dogs?

    No pet fees apply as animals are not permitted. Only guide dogs may be an exception according to the displayed policy.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel is located in a townhouse with a lift and some accessible facilities. Specific needs must be confirmed before booking.

  • Are there wheelchair-accessible rooms?

    The establishment does not communicate all accessibility details in public information. It is recommended to confirm the width of doors, the lift, and the accessible bathroom.

Billing & Policies

  • Can I smoke in the hotel?

    Smoking is prohibited throughout the hotel, including rooms and public areas. The policy is enforced throughout the establishment.

  • What is the hotel's cancellation policy?

    The hotel requires payment of applicable fees according to the type of rate booked. Some rates may include taxes or government charges depending on the booking platform.

  • Are there any occupancy taxes to pay?

    A government tax of 20% is mentioned on certain offers. Any additional fees should be checked at the time of booking.

  • Can payment be made by credit card at the hotel?

    Payment is accepted via the main methods indicated by the hotel and partner platforms. The exact method may vary depending on the rate booked.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel displays an environmental responsibility approach through the establishment's standards and certain management practices. Detailed actions should be confirmed directly with the hotel.

  • Does the hotel implement energy-saving measures?

    Rooms are equipped with electronic key systems and security devices. No comprehensive public information details all energy-saving or recycling measures.

  • Does the hotel limit single-use plastics?

    Public information does not detail a comprehensive plastic reduction programme. Confirmation of specific commitments should be requested from the hotel.

  • Does the hotel have an environmental certification?

    The hotel mainly communicates about its historic building, central location, and services. Environmental certifications are not explicitly stated in the public sources consulted.

The Concierge answers — Althoff St James' Hotel & Club - Mayfair London

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Heathrow?

    The concierge can organise a private transfer to or from London airports subject to availability. It is recommended to confirm the schedule, terminal, and fare before departure.

  • Is it possible to arrange a taxi at 5 am?

    The concierge can book a taxi for an early morning departure. It is recommended to confirm the pick-up time the day before.

  • Can you book a chauffeur with waiting time at the airport?

    The concierge can coordinate a chauffeur with waiting time on-site if necessary. The arrangements depend on traffic and conditions on the day.

  • What is the best way to get to Covent Garden from the hotel?

    The concierge can indicate the simplest route to your next destination by tube, taxi, or private car. The choice depends on the address and time.

Restaurant Reservations

  • Can you secure a reservation at a fine dining restaurant in Mayfair?

    The concierge can request a table at your chosen restaurant in Mayfair or central London. Availability varies greatly depending on the time and day.

  • Can you book a table for tonight in London?

    Reservations are often made several days in advance for highly sought-after establishments. The concierge can also suggest alternatives if the desired restaurant is fully booked.

  • Can you inform the restaurant of a nut allergy?

    The concierge can communicate dietary requests at the time of booking. It is recommended to specify allergies, vegetarian diets, or religious constraints.

  • Can you find a romantic restaurant for an anniversary?

    The concierge can search for a venue with a view, private room, or romantic atmosphere. The best options depend on the date and occasion.

Spa Bookings

  • Can you book a massage near the hotel?

    The concierge can reserve a treatment at a partner spa or wellness salon nearby. Morning and late afternoon slots are often the most in demand.

  • Do you have availability for a facial this afternoon?

    The concierge can check the available treatments for a specific duration, such as 30, 60, or 90 minutes. It is recommended to confirm preferences for the practitioner and timings.

  • Can you book a couple's treatment for us?

    The concierge can arrange a wellness experience for two at a suitable establishment. Duo requests must be confirmed in advance.

Excursions & Cultural Visits

  • Can you organise a private tour of Buckingham Palace?

    The concierge can organise a private or guided tour of the major sites in London. Tickets for certain monuments must be booked in advance.

  • What cultural excursion do you recommend for half a day?

    The concierge can suggest an outing tailored to the schedule and interests of the guest. Museum slots vary according to temporary exhibitions.

  • Can you obtain tickets for the London Eye?

    The concierge can book a timed ticket for the most popular attractions. It is advisable to confirm the exact date before any issuance.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can set up a scene with flowers, champagne, or cake according to your instructions. Special requests must be communicated in advance.

  • Can you organise a birthday cake for the evening?

    The concierge can coordinate a gesture for a birthday or honeymoon. The content depends on the preferences and budget indicated.

  • Can you organise a proposal discreetly?

    The concierge can assist in planning a very specific request, such as a private dinner or personalised decoration. Availability depends on partners and scheduling.

Shopping & Luxury Services

  • Can you recommend the best luxury shops nearby?

    The concierge can direct you to the shops on Bond Street, Jermyn Street, or Burlington Arcade. The hours and availability of the stores vary by brand.

  • Can you book a private shopping session?

    The concierge can organise a shopping appointment with assistance depending on the relevant stores. Some showrooms require prior appointment.

  • Can you have an outfit pressed for this evening?

    The concierge can recommend a local dry cleaning, pressing, or alteration service. Timelines depend on the type of garment and the drop-off time.

Family Activities

  • What activities do you recommend for children in London?

    The concierge can suggest age-appropriate activities, such as interactive museums, parks, or shows. It is recommended to specify the ages for a relevant selection.

  • Can you organise a family outing for the afternoon?

    The concierge can assist in booking a family outing with timings compatible with naps or meals. Availability varies depending on the season and opening days.

Personalized Experiences

  • Can you create a personalised itinerary for 48 hours in London?

    The concierge can create a tailored programme based on your interests, budget, and available time. The more specific the preferences, the more relevant the itinerary will be.

  • Can you suggest a signature experience in London?

    The concierge can recommend an experience suitable for a first visit or a recurring stay. Options may combine gastronomy, culture, and relaxation.

  • Can you handle a very special request outside of standard offerings?

    The concierge can arrange a very specific request, such as a private guide, skip-the-line access, or an exclusive evening. Confirmation depends on the providers and timelines.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits