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5★ · La Fortuna d'Arenal

Nayara Alto Paraíso

Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica, La Fortuna d'Arenal

4.94.9/5527 reviews · Google rating
  • In La Fortuna de Arenal
  • Close to Arenal National Park
  • Set among volcanic landscapes
  • Immersed in local biodiversity

Hotel 5-star in La Fortuna d'Arenal, Costa Rica, in the heart of La Fortuna d'Arenal, featuring volcanic views, wellness focus and nature immersion.

Where is Nayara Alto Paraíso located in La Fortuna de Arenal?

Nayara Alto Paraíso is in La Fortuna de Arenal, Costa Rica, a region known for volcanic scenery and rich biodiversity.

It suits travellers who want a calm resort stay while exploring the area around Arenal National Park.

What is there to do near Nayara Alto Paraíso during a stay?

The area is well suited to nature and outdoor activities, with Arenal National Park as a key highlight.

Nearby, you will also find horseback riding, adventure activities and several hot springs sites.

Does Nayara Alto Paraíso have a spa and dining on site?

Yes. The resort has a spa, massage treatments, a restaurant and breakfast service.

It works well for a day split between morning outings and a quieter return for dining and recovery.

A word from the Concierge

Nayara Alto Paraíso through the Concierge's eyes

Nayara Alto Paraíso is located in La Fortuna d'Arenal, Costa Rica, a popular area known for its volcanic landscapes and biodiversity. This Nayara resort offers an idyllic setting for travelers seeking relaxation and adventure. The proximity to Arenal National Park allows exploration of the surrounding nature while enjoying quality accommodations.

What sets Nayara Alto Paraíso apart is its commitment to hospitality and wellness. The atmosphere is calming, with facilities designed to promote relaxation. Guests appreciate the blend of luxury and comfort, ideal for recharging after a day of exploration. The resort also attracts couples looking for a romantic getaway.

Before you go, know that Nayara Alto Paraíso suits various types of stays. Whether you are a couple, family, or solo traveler, the warm and welcoming atmosphere will charm you. The best time to visit is between December and April when the weather is drier. Be sure to book in advance to secure your stay.

_My tip from the Concierge:_ plan excursions to discover the nearby waterfalls and trails, the experience is unforgettable.

Why choose Nayara Alto Paraíso?

Nayara Alto Paraíso is an exceptional address in La Fortuna d'Arenal, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In La Fortuna de Arenal
  • Close to Arenal National Park
  • Set among volcanic landscapes
  • Immersed in local biodiversity
  • Resort designed for relaxation and adventure

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the rainforest

    Beginning the day in calm surroundings, with the rainforest in full view, immediately sets the tone for a stay in Arenal. This experience focuses on the right morning rhythm: soft light, relatively cool air, the sounds of the forest and a breakfast designed to suit either an active excursion day or a more contemplative programme. It is a simple yet essential way to enter the spirit of the place.

    Signature natureIncluded in your stay
  • A day between Arenal National Park and the resort

    One of the most balanced experiences is to shape the day in two parts: a morning exploring the surroundings of Arenal National Park, followed by a return to the resort to slow down. This alternation perfectly reflects the promise of Nayara Alto Paraíso, between soft adventure and recovery. It allows guests to experience the region without exhausting the stay, while preserving the hotel’s role as a calm and comfortable refuge.

    Équilibre parfaitReservation required
  • Post-excursion wellbeing pause

    After a hike, a waterfall outing or a day spent in Arenal’s tropical climate, the body asks for a different tempo. This experience is about setting aside time to recover on returning: extended rest in the room, a relaxing treatment or simply a quiet pause within the resort. It reflects the idea that wellbeing here does not come after the journey; it is part of it.

    RécupérationReservation required
  • Private terrace and tropical stillness

    In a destination as sensorially rich as La Fortuna, knowing how to do nothing becomes an experience in itself. Sitting on a terrace, watching the light shift across the greenery, listening to rain or birds, reading a few pages and simply letting time pass: this discreet luxury is often what guests remember most. It is especially suited to couples and travellers seeking genuinely restorative disconnection.

    Moment suspenduIncluded in your stay
  • Tailored concierge planning for soft adventure

    The Arenal region lends itself to many discoveries, yet not all of them suit the same travel rhythm. Relying on the concierge to shape a measured programme helps guests choose the right outings, timings and level of intensity. This may not seem spectacular at first glance, but it can transform the stay by avoiding overloaded schedules and favouring coherence instead.

    Service signatureReservation required
  • Romantic escape immersed in biodiversity

    Nayara Alto Paraíso is particularly well suited to stays for two thanks to its calming atmosphere and enveloping natural setting. The romantic experience does not necessarily depend on overt staging, but on a sequence of well-judged moments: a quiet awakening, a light day, an unhurried dinner and a return to accommodation prepared for the night. It is a hushed form of luxury, ideal for those seeking intimacy rather than effect.

    Pour les couplesReservation required

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 527 reviews

5/5Ashtan Glassberg

Our stay at Nayara Springs was absolutely amazing and exceeded every expectation we had. From the moment we arrived, we knew we were somewhere special. We were greeted with a welcome drink and cool towel, and Tatiana…

5/5Phillip Laughton

Nayara Springs was one of the most special resort experiences we have ever had. From the moment we arrived, the staff was unbelievably kind, thoughtful, and attentive. You could tell they had taken the time to…

5/5Danielle Williams

We had such a wonderful experience staying at Nayara Springs. It was easily one of the nicest places we've ever stayed. What made it so special were the staff. Everyone you interact with was friendly, helpful, kind…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Horseback Riding In Arenal By Don Tobias HorsesTourist attraction

    505 m · 6 min walk

    Tourist activity a six-minute walk away, offering horseback riding in the Arenal area.

    Practical information

    The concierge’s wordA 6-minute walk away, a horseback nature break in the Arenal region, ideal if you feel like exploring without going far.

  • Club RioTourist attraction

    1.4 km · 17 min walk

    Tourist attraction located 1.4 km away, offering various outdoor activities and nature exploration.

    Practical information

    The concierge’s wordFor a nature-and-outdoors break in La Fortuna d’Arenal, Club Rio works well for an active half-day, whether solo, as a couple, or with family.

  • Go Adventure Arenal ParkTourist attraction

    1.8 km · 3 min by car

    Tourist attraction located 1802 meters away, offering various outdoor and adventure activities.

    Practical information

    The concierge’s wordFor an active break near La Fortuna d'Arenal, Go Adventure Arenal Park works well for a half-day of outdoor and adventure activities.

  • Paradise Hot SpringsTourist attraction

    2.1 km · 4 min by car

    Paradise Hot Springs, a tourist site 2,134 meters away, features natural hot springs for relaxation.

    Practical information

    The concierge’s wordFor a relaxing break, head to Paradise Hot Springs: its natural hot springs are ideal after an active day in La Fortuna de Arenal.

  • Kalambu Hot SpringsTourist attraction

    2.2 km · 4 min by car

    Kalambu Hot Springs, a water park featuring swimming and relaxation facilities in hot springs.

    Practical information

    The concierge’s wordFor a relaxing break in La Fortuna d'Arenal, Kalambu Hot Springs combines swimming and unwinding in hot springs, ideal after an active day.

  • KalambuTourist attraction

    2.3 km · 4 min by car

    Kalambu, a tourist attraction 2.2 km away, offers water activities and recreational facilities.

    Practical information

    The concierge’s wordKalambu is a playful break if you’re in the mood for water activities and leisure facilities, ideal for a relaxed pause in La Fortuna de Arenal.

  • Baldi Hot Springs Hotel Resort & SpaTourist attraction

    2.3 km · 4 min by car

    Baldi Hot Springs Hotel Resort & Spa, a wellness resort featuring relaxation and spa facilities.

    Practical information

    The concierge’s wordFor a relaxing break in La Fortuna de Arenal, this thermal resort is well suited to a wellness moment at the end of the day.

  • Ecoglide Arenal ParkTourist attraction

    3.3 km · 6 min by car

    Ecoglide Arenal Park, a tourist site offering outdoor activities and nature experiences.

    Practical information

    The concierge’s wordFor an active nature break in La Fortuna d'Arenal, head to Ecoglide Arenal Park when you're in the mood for the outdoors.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Natura Eco Park - Costa RicaPark

    299 m · 4 min walk

    Park a four-minute walk away, providing a natural space for walking and enjoying biodiversity.

    Practical information

    The concierge’s wordA 4-minute walk away, Natura Eco Park offers a green break for an easy stroll and a moment with biodiversity, ideal between plans.

  • Montaña de fuego Mountain Resort & SpaPark

    1.7 km · 3 min by car

    Montaña de fuego Mountain Resort & Spa, a hotel complex offering wellness facilities and outdoor activities.

    Practical information

    The concierge’s wordFor a nature-and-wellness break, this resort suits you well if you want to alternate outdoor activities with relaxing downtime.

  • Tucan TreesPark

    1.8 km · 3 min by car

    Park in La Fortuna d'Arenal, providing a natural space for walking and enjoying the local biodiversity.

    Practical information

    The concierge’s wordFor a nature break in La Fortuna d'Arenal, Tucan Trees is well suited to a quiet stroll surrounded by local biodiversity.

  • Parque Ecológico Volcán ArenalPark

    3.4 km · 6 min by car

    Nature park to visit, featuring trails to explore the local biodiversity.

    Practical information

    The concierge’s wordFor a nature break in La Fortuna d’Arenal, this park is well suited to a walk along the trails to discover the local biodiversity.

  • Mirador Parque Ecológico ArenalPark

    3.7 km · 6 min by car

    Park to visit, featuring trails for walking and enjoying the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break in La Fortuna d'Arenal, this park is well suited to a quiet walk along the trails and a moment surrounded by greenery.

  • Arte Natura, Boutique Hotel in La Fortuna - Costa Rica Vacations, Book it NowNational park

    4.5 km · 8 min by car

    Arte Natura is a hotel located 4549 meters away, providing a natural setting conducive to relaxation.

    Practical information

    The concierge’s wordFor a green escape, this natural setting is well suited to a relaxing break, especially at the start or end of the day.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Nayara Alto Paraíso?

    Check-in and check-out times may vary depending on the season and occupancy rate. Contact the concierge to confirm the details for the day.

  • Can I check in early?

    Early check-in is sometimes possible depending on arrivals and room cleaning. Contact the concierge to confirm the details for the day.

  • Is late check-out possible and under what conditions?

    Late check-out may be offered subject to availability and may incur an additional charge. Contact the concierge to confirm the details for the day.

  • Does the hotel offer luggage storage if I arrive early or leave late?

    Luggage can generally be stored at the reception before check-in or after check-out. Contact the concierge to confirm the details for the day.

  • Are airport transfers offered?

    Airport transfers can be arranged by private car or shuttle according to your needs. Contact the concierge to confirm the details for the day.

Location & Access

  • Does the hotel have parking?

    The hotel generally has on-site parking for guests with rental cars or drivers. Contact the concierge to confirm the details for the day.

  • What is the distance between the hotel and the airport?

    The distance to the airports in San José or Liberia depends on the chosen route and road conditions. Contact the concierge to confirm the details for the day.

  • Where is Nayara Alto Paraíso located in relation to La Fortuna and the Arenal volcano?

    The hotel is located in the La Fortuna region, near the Arenal volcano, in an area of tropical forest and hot springs.

  • How do I get to Nayara Alto Paraíso from San José or Liberia?

    Access from San José or Liberia is mainly by road, by private car or tourist shuttle. Contact the concierge to confirm the details for the day.

  • Is it a good place to stay to visit the Arenal volcano and La Fortuna?

    The Arenal region is one of the recommended areas to stay near the volcano, with several high-end lodges including Nayara.

Rooms & Amenities

  • What type of rooms and suites does Nayara Alto Paraíso offer?

    The rooms at Nayara are generally villa or casita style, with views of the vegetation or the volcano depending on the category booked.

  • Do the rooms have a terrace or private pool?

    The villas often have furnished terraces, some with a private heated pool or hot tub depending on the category.

  • What amenities are included in the room (air conditioning, safe, minibar)?

    Air conditioning, a safe, a minibar, and quality toiletries are usually available in the rooms.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally included and accessible in the rooms and common areas of the hotel. Contact the concierge to confirm the day's arrangements.

  • How often is housekeeping done in the rooms?

    Daily housekeeping and an evening turn-down service are usually provided in this type of resort.

Included Services

  • Does Nayara Alto Paraíso operate on an all-inclusive basis?

    Some packages at Nayara may include meals, but not everything is necessarily all-inclusive. Contact the concierge to confirm the day's arrangements.

  • What type of breakfast is offered?

    Breakfast is usually included in the rates, served either in the restaurant or à la carte depending on the package.

  • Is room service offered at Nayara Alto Paraíso?

    Room service is generally available, allowing guests to have certain meals or drinks in their villa. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer laundry service and at what price?

    Laundry service is usually offered, with a per-item rate provided on-site.

  • What is the average price of a coffee or drink at Nayara Alto Paraíso?

    The prices of drinks, such as coffee at the bar or restaurant, vary depending on the menu and type of coffee chosen. Contact the concierge to confirm the day's arrangements.

Dining

  • Does the hotel have a swimming pool?

    The hotel generally has at least one outdoor swimming pool for guests, located in the property's gardens.

  • How many restaurants are available on site and what type of cuisine is offered?

    The resort typically has several restaurants or dining areas, offering a mix of local and international cuisine.

  • Can the hotel accommodate food allergies or special diets?

    Food allergies or specific diets can be accommodated by the catering teams if notified in advance.

  • What are the opening hours of the restaurants and breakfast service?

    The hours of the restaurants and breakfast depend on the season and occupancy rate. Contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • Does the hotel have a spa and what types of treatments are offered?

    Nayara has a spa offering massages, body treatments, and wellness rituals inspired by the local nature.

  • Are there facilities such as a sauna, steam room, or hot springs?

    A sauna, steam bath, or hot spring baths may be available depending on the spa facilities. Contact the concierge to confirm the day's arrangements.

  • Do you offer spa packages or complete wellness days?

    Spa or wellness packages with multiple treatments may be offered for a day or stay. Contact the concierge to confirm the day's arrangements.

  • Can I participate in yoga or meditation sessions at Nayara Alto Paraíso?

    Yoga or meditation sessions can be organised depending on the current programmes. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What activities and excursions are offered around Nayara Alto Paraíso?

    The Arenal region allows for activities such as hiking, suspension bridges, zip-lining, and visits to La Fortuna waterfall.

  • Is it possible to swim in La Fortuna waterfall during an excursion?

    It is possible to visit La Fortuna waterfall to enjoy a viewpoint and, according to local regulations, to swim in the designated area.

  • What is the entrance fee to La Fortuna waterfall?

    The entrance fee to La Fortuna waterfall is set by local authorities and may change. Please contact the concierge to confirm the details for the day.

  • What is the entrance fee to Arenal volcano?

    The concierge can provide information on the current entrance fee to Arenal volcano park and any applicable visiting fees. Please contact the concierge to confirm the details for the day.

  • Does the hotel organise outings to observe local wildlife and flora?

    The resort offers wildlife and flora observation activities, often with a naturalist guide.

Family & Kids

  • Is Nayara Alto Paraíso suitable for a family stay with children?

    The rooms and some activities are suitable for families, with options for children depending on age and safety.

  • Do you provide baby cots or extra beds for children?

    Baby cots or extra beds may be available in certain room categories upon prior request.

  • Are activities like zip-lining or rafting suitable for children?

    Some adventure activities have age or size restrictions for children, set by local operators.

  • Are there dining options specifically designed for children?

    Menus or portions suitable for children may be offered in the restaurants. Please contact the concierge to confirm the details for the day.

Pets

  • Are pets allowed at Nayara Alto Paraíso?

    Pets are generally not allowed in this type of luxury hotel, except for exceptions specified at the time of booking. Please contact the concierge to confirm the details for the day.

  • Do you offer pet sitting or boarding services?

    No pet sitting services are generally provided on-site, although external contacts may be recommended.

  • Are assistance dogs allowed in the hotel and restaurants?

    Assistance dogs may be accepted under certain conditions, in accordance with local regulations. Please contact the concierge to confirm the details for the day.

  • Are there areas of the hotel where animals are strictly prohibited?

    Access restrictions may exist for animals in certain areas such as the spa or pools.

Accessibility

  • Does the hotel have rooms accessible to people with reduced mobility?

    Some rooms and common areas are designed to facilitate access for people with reduced mobility.

  • Are the common areas of Nayara Alto Paraíso easily accessible by wheelchair?

    Ramps, elevators, or adapted paths may be present depending on the terrain configuration. Contact the concierge to confirm the arrangements for the day.

  • Do you offer transfers suitable for disabled persons?

    The concierge can arrange suitable transfers for people with reduced mobility, in an appropriate vehicle.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked: flexible, semi-flexible, or non-refundable, with specific deadlines.

  • Do I need to pay a deposit in advance to confirm my reservation?

    Prepayments or guarantees by credit card may be required depending on the chosen booking conditions.

  • What payment methods are accepted at Nayara Alto Paraíso?

    International credit cards are generally accepted for payment on site.

  • Are there any occupancy taxes to pay?

    Local taxes may be added to the room price and services according to Costa Rican regulations.

Sustainability

  • What is the best time to go to Costa Rica and enjoy the Arenal region?

    The best time to visit the Arenal region is often the dry season, but the area remains attractive year-round.

  • Does the hotel have an environmental policy or sustainability programs?

    Nayara implements sustainability initiatives, such as reducing plastics and protecting local biodiversity.

  • How does the hotel limit its impact on nature and the hot springs around Arenal?

    The use of resources, such as water and energy, is optimised to limit the impact on the surrounding rainforest.

  • Does Nayara Alto Paraíso support conservation projects or local initiatives?

    Partnerships with local communities and conservation projects may be supported by Nayara.

The Concierge answers — Nayara Alto Paraíso

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Nayara Alto Paraíso and the international airport on the day of my arrival?

    The concierge can organise private transfers to or from San José or Liberia airport according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • How can I arrange a driver to explore La Fortuna and the Arenal volcano from the hotel?

    The concierge can book a driver to visit La Fortuna, La Fortuna waterfall, or the Arenal volcano for a half-day or full-day tour. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a transfer from Nayara Alto Paraíso to another hotel in the Arenal or Monteverde region?

    Inter-hotel transfers can be arranged by private car or shuttle depending on your itinerary in Costa Rica. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car delivered directly to Nayara Alto Paraíso?

    The concierge can advise on car rental and delivery options to the hotel. Contact the concierge to confirm the arrangements for the day.

  • Are there shared shuttles from Nayara Alto Paraíso to La Fortuna or other tourist sites?

    The exact schedules for local shuttles or shared transport are provided by the concierge according to the season. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant in La Fortuna during my stay?

    Reservations are made through the concierge for restaurants in Nayara and La Fortuna, including fine dining and local cuisine. Contact the concierge to confirm the arrangements for the day.

  • How can I get a reservation for dinner with a view of the Arenal volcano?

    The concierge can recommend restaurants with views of the Arenal volcano and handle the reservations. Contact the concierge to confirm the arrangements for the day.

  • Can I request a vegetarian or vegan option for my meals at Nayara Alto Paraíso?

    Special dietary requests (vegetarian, vegan, gluten-free) are communicated to the restaurant at the time of booking. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private romantic dinner within the hotel?

    The concierge can organise a private romantic dinner, subject to the availability of hotel spaces. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a massage or treatment at the Nayara Alto Paraíso spa?

    Reservations are made through the concierge for massages, body treatments, and wellness rituals at the Nayara spa. Contact the concierge to confirm the arrangements for the day.

  • Can you help me choose the ideal time for a spa treatment before or after an excursion?

    The concierge can recommend quieter slots at the spa and schedule your treatments according to your excursions. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a couples spa treatment at Nayara Alto Paraíso?

    Requests for couples treatments or double cabins are handled by the concierge based on spa availability. Contact the concierge to confirm the arrangements for the day.

  • Can I arrange a private yoga or meditation session through the hotel?

    The concierge can organise specific wellness sessions, such as yoga or meditation, when they are offered on-site. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • How can I book a guided tour to La Fortuna waterfall from Nayara Alto Paraíso?

    The concierge can arrange excursions to La Fortuna waterfall, including a guide, transport, and entry tickets. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a trip to Arenal volcano suitable for my hiking level?

    Excursions to Arenal volcano are booked through the concierge, which offers different levels of hiking and schedules. Contact the concierge to confirm the arrangements for the day.

  • Can I get a personalised itinerary for 10 days or 2 weeks including Nayara Alto Paraíso?

    The concierge can propose a tailored programme for a 10-day or 2-week stay in Costa Rica, with activities in Arenal. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to participate in cultural or community tours around La Fortuna?

    Cultural tours and meetings with the local community can be organised in small groups or privately. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a surprise in the room for a honeymoon or wedding anniversary?

    The concierge can arrange a romantic room decoration for a honeymoon or wedding anniversary. Contact the concierge to confirm the arrangements for the day.

  • How can I prepare a small birthday celebration within the hotel?

    Requests for organising a small celebration or birthday cake are coordinated by the concierge with the restaurant. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a personalised marriage proposal at Nayara Alto Paraíso?

    The concierge can plan a romantic marriage proposal with discreet staging and a photographer, subject to availability. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Where can quality Costa Rican coffee and souvenir shops be found near the hotel?

    The concierge can indicate local shops for artisanal products, Costa Rican coffee, or high-end souvenirs. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can a private photographer be arranged for a session around Nayara Alto Paraíso?

    Special services such as a private photographer or private naturalist guide are reserved through the concierge. It is recommended to contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family activities can be suggested departing from Nayara Alto Paraíso?

    The concierge can recommend child-friendly activities around La Fortuna, such as suspension bridges or hot springs. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Is it possible to book child-friendly adventure activities from the hotel?

    The schedules for adventure activities (zip-lining, gentle rafting) are reserved for your family through the concierge. It is recommended to contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can a personalised programme combining spa, gastronomy, and nature excursions in Arenal be developed?

    The concierge can create a tailored programme blending spa, gastronomy, and nature according to your expectations. It is recommended to contact the concierge to confirm the arrangements for the day.

  • How can a private early morning wildlife observation outing around Nayara Alto Paraíso be organised?

    The schedules for private guided tours for wildlife and flora observation are defined on a custom basis. It is recommended to contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits