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5★ · Arenal Volcano National Park

Nayara Tented Camp

Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica, Arenal Volcano National Park

4.94.9/5436 reviews · Google rating
  • Luxury tents immersed in nature
  • In Arenal Volcano National Park
  • Views of the volcano and rainforest
  • Well placed for exploring the region

Hotel 5-star in Arenal Volcano National Park, Costa Rica, in the heart of the park, featuring 24-hour concierge, restaurant and air conditioning.

Where is Nayara Tented Camp located?

Nayara Tented Camp is located in Arenal Volcano National Park, Costa Rica.

It is well placed for exploring the rainforest, volcano viewpoints and nearby nature activities.

How do I get to Nayara Tented Camp?

Arrival is best planned with the concierge, based on your Costa Rica itinerary.

Once there, the camp makes it easy to combine excursions, downtime and hotel services.

Is breakfast included at Nayara Tented Camp?

Nayara Tented Camp offers breakfast service, with the option of having it on your tent’s private terrace.

Inclusion depends on the rate booked and your stay dates. Check your booking or ask the Concierge.

A word from the Concierge

Nayara Tented Camp through the Concierge's eyes

Nayara Tented Camp is located in Arenal Volcano National Park, Costa Rica. This 5★ hotel offers a unique experience in nature with luxurious tents and a preserved environment. Guests enjoy stunning views of the volcano and the surrounding rainforest. The ideal location allows for exploration of the region's natural wonders while providing modern comfort.

The hotel stands out for its recognition by Travel + Leisure World's Best Awards 2025. This distinction highlights its commitment to excellence and hospitality. The overall atmosphere is warm and welcoming, fostering a deep connection with nature. Travelers appreciate the blend of luxury and adventure, creating unforgettable memories.

Before you go, know that Nayara Tented Camp is perfect for couples and travelers seeking a romantic getaway. The dry season, from December to April, is ideal for visiting, offering sunny days and cool nights. Also, consider exploring the outdoor activities available, such as hiking and hot springs visits.

_My tip from the Concierge:_ book your activities in advance to secure your spot, especially during peak season.

Why choose Nayara Tented Camp?

Nayara Tented Camp is an exceptional address in Arenal Volcano National Park, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Luxury tents immersed in nature
  • In Arenal Volcano National Park
  • Views of the volcano and rainforest
  • Well placed for exploring the region
  • Recognised by the 2025 Travel + Leisure World's Best Awards

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Ayla Restaurant

    Restaurant

    Highlights

    • Mediterranean
    • Savour modern Mediterranean dishes with a Middle Eastern touch at Ayla Restaurant
    Practical information

    The concierge’s wordAt Ayla Restaurant, go for a table to enjoy modern Mediterranean cuisine with a Middle Eastern touch—elegant and full of character.

  • Henry’s Bar

    Bar

    Highlights

    • Enjoy traditional cocktails and spirits at Henry’s Bar next door, featuring a fireplace and library
    Practical information

    The concierge’s wordFor a quiet drink, head next door to Henry’s Bar: classic cocktails, spirits, a fireplace and a library—the perfect combination.

  • La Terraza del Arenal

    Restaurant

    Highlights

    • local and international
    • Our open-air family restaurant serves a-la-carte local and international food.
    Practical information

    The concierge’s wordFor an easy, pleasant meal, book La Terraza del Arenal: an open-air table, ideal for alternating between local and international flavors.

  • Asia Luna

    Restaurant

    Highlights

    • Costa Rican – Asian Fusion
    • Experimenting with different flavors, local ingredients and cooking techniques, our cuisine offers a unique interpretation of traditional Asian cuisine.
    Practical information

    The concierge’s wordAt Asia Luna, let yourself be surprised by a Costa Rican–Asian fusion, where local ingredients and deft techniques reinvent Asian classics.

In the press

Distinctions & affiliations

Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Pets

Pets are welcome at no extra charge.

Pet Friendly

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 436 reviews

5/5Jen Sing

Nayara is as beautiful as everyone suggests! There is zero chance it will disappoint on that front. But the SERVICE is the standout here. We have stayed at a number of properties and resorts that hold themselves out as…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Horseback Riding In Arenal By Don Tobias HorsesTourist attraction

    732 m · 9 min walk

    Horseback riding activity a nine-minute walk away, allowing exploration of the surrounding landscapes of the park.

    Practical information

    The concierge’s wordFor an easy nature break, Horseback Riding In Arenal By Don Tobias Horses lets you explore the park’s surrounding landscapes, 9 min walk away.

  • Club RioTourist attraction

    1.2 km · 15 min walk

    Tourist site a 15-minute walk away, offering outdoor activities and nature experiences.

    Practical information

    The concierge’s wordA 15-minute walk away, Club Rio offers an ideal nature break if you're in the mood for outdoor activities without going far.

  • Go Adventure Arenal ParkTourist attraction

    1.7 km · 20 min walk

    Tourist attraction 1.7 km away, offering various adventure activities in nature.

    Practical information

    The concierge’s wordIf you feel like getting moving, Go Adventure Arenal Park offers a nature break with several adventure activities, ideal for an active half-day.

  • Paradise Hot SpringsTourist attraction

    2.4 km · 4 min by car

    Paradise Hot Springs, a thermal complex offering natural hot spring baths, located 2425 meters away.

    Practical information

    The concierge’s wordFor a relaxing break, Paradise Hot Springs is well suited to a quiet moment in its natural hot spring baths.

  • Kalambu Hot SpringsTourist attraction

    2.5 km · 4 min by car

    Kalambu Hot Springs, a water park featuring facilities to relax in hot springs.

    Practical information

    The concierge’s wordFor a relaxing break near the park, Kalambu Hot Springs works well if you feel like alternating hot springs and a water park atmosphere.

  • KalambuTourist attraction

    2.6 km · 4 min by car

    Kalambu, a tourist attraction located 2,558 meters away, offers activities related to nature and adventure.

    Practical information

    The concierge’s wordKalambu is a nice option if you feel like mixing nature and adventure during your stay around Arenal Volcano National Park.

  • Baldi Hot Springs Hotel Resort & SpaTourist attraction

    2.6 km · 4 min by car

    Baldi Hot Springs Hotel Resort & Spa, a thermal complex offering hot springs and wellness facilities.

    Practical information

    The concierge’s wordFor a wellness break near the park, this hot springs resort is well suited to a relaxing pause between outings.

  • Poró Restaurante & MiradorObservation deck

    3.3 km · 6 min by car

    Poró Restaurante & Mirador, a restaurant with a view, perfect for a meal break while enjoying the scenery.

    Practical information

    The concierge’s wordFor a relaxed lunch or dinner with a view, Poró Restaurante & Mirador offers a pleasant setting that combines a meal with scenery.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Natura Eco Park - Costa RicaPark

    568 m · 7 min walk

    Park a seven-minute walk away, providing a natural space for walking and enjoying biodiversity.

    Practical information

    The concierge’s wordA 7-minute walk away, Natura Eco Park offers a peaceful nature break for a gentle stroll and a moment with local biodiversity.

  • Montaña de fuego Mountain Resort & SpaPark

    1.6 km · 19 min walk

    Montaña de Fuego Mountain Resort & Spa, a hotel complex providing spa services and outdoor recreational activities.

    Practical information

    The concierge’s wordIdeal if you're after a nature-filled break, balancing outdoor activities with spa time in the atmosphere of Arenal Volcano National Park.

  • Tucan TreesPark

    1.6 km · 20 min walk

    Nature park 1.6 km away, providing an environment suitable for exploring local wildlife and flora.

    Practical information

    The concierge’s wordFor a nature break, Tucan Trees is well suited to a quiet walk focused on spotting local wildlife and plant life.

  • Parque Ecológico Volcán ArenalPark

    3.4 km · 6 min by car

    Nature park, ideal for exploring local biodiversity and enjoying the beauty of volcanic landscapes.

    Practical information

    The concierge’s wordPerfect for a nature break: go when you’re in the mood for local biodiversity and volcanic landscapes, while staying in tune with the park setting.

  • Mirador Parque Ecológico ArenalPark

    3.8 km · 6 min by car

    Ecological park 3.8 kilometers away, featuring trails to explore the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break, this ecological park is ideal if you feel like walking the trails and exploring the surroundings of the volcano.

  • Arte Natura, Boutique Hotel in La Fortuna - Costa Rica Vacations, Book it NowNational park

    4.8 km · 8 min by car

    Arte Natura, a boutique hotel nearby, provides a pleasant setting for a stay in the heart of nature.

    Practical information

    The concierge’s wordIdeal for a peaceful nature break, especially if you're looking for a simple, pleasant stay in the heart of the national park.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Nayara Tented Camp?

    Check-in generally starts in the afternoon and check-out is in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to tent availability upon arrival; in case of an early arrival, luggage can be stored until the tent is ready.

  • Does the hotel offer late check-out and how does it work?

    A late departure may sometimes be granted depending on the day's occupancy, often for an additional fee; the reception confirms this the day before departure.

  • When should I settle the balance of my stay at Nayara Tented Camp?

    The final bill is generally settled at check-out, after adding any extras consumed during the stay.

Location & Access

  • In which region of Costa Rica is Nayara Tented Camp located?

    Nayara Tented Camp is located near Arenal Volcano National Park, in La Fortuna, in the northern region of Costa Rica, in the heart of the rainforest.

  • What is the distance between the hotel and the airport?

    The property is approximately 2 hours and 45 minutes by road from the international airports of San José and Liberia, depending on traffic and weather conditions.

  • How do I get to Nayara tented camp?

    Access is mainly by road via a private transfer, rental car, or shuttle; the roads are paved for most of the journey.

  • Are airport transfers offered?

    Airport transfers are offered in the form of a shuttle or private car with driver, for an additional fee and with prior reservation.

Rooms & Amenities

  • How many tents or accommodations does Nayara Tented Camp offer?

    The hotel has approximately 29 to 38 luxury tents depending on the configuration, including family tents, large tents, and private residences.

  • What amenities are found in the tents at Nayara Tented Camp?

    The tents feature a king bed, sofa beds, air conditioning, a large bathroom with indoor and outdoor showers, a bathtub, terrace, and a plunge pool fed by natural hot springs.

  • Do all the tents have a private pool or plunge pool with a view of the volcano?

    Each tent offers a private terrace with a view of Arenal Volcano and an infinity pool or heated plunge pool fed by natural hot springs.

  • Does Nayara Tented Camp offer specific accommodations for large families?

    The hotel has family tents that can accommodate up to six people, large tents with kitchens, and private residences suitable for family or group stays.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the tents and common areas, with sufficient bandwidth for regular use and light streaming.

Included Services

  • Does the hotel have parking?

    Private parking is available for free on-site for guests staying at Nayara Tented Camp.

  • Is complimentary breakfast an amenity?

    The à la carte or cooked-to-order breakfast is generally included in the rate and can be served in the restaurant or in-room according to your preferences.

  • What are the basic included services in the rate at Nayara Tented Camp?

    Guests have free access to the property's thermal pools, cooked-to-order breakfast, and Wi-Fi; some activities may incur additional charges.

  • Does Nayara offer an all-inclusive package?

    Nayara offers a package with breakfast included but does not operate under a traditional all-inclusive formula with unlimited drinks and meals.

Dining

  • What type of breakfast is offered?

    At Nayara Tented Camp, breakfast is cooked to order, with hot dishes served at the table and the option for in-room dining at no additional charge specified.

  • Is breakfast included at Nayara tented camp?

    Breakfast is included in most rates and can be taken in the main restaurant or served on your tent's terrace upon request.

  • What restaurants are available at Nayara Tented Camp and within the Nayara complex?

    The establishment features several restaurants, including Ayla with Mediterranean inspiration, Asia Luna with Asian-inspired cuisine, and La Terraza del Arenal, accessible to guests.

  • Is there a dress code at Nayara?

    The dress code remains smart casual; comfortable and neat attire is recommended for dinner, with no formal requirement for a suit or evening gown.

Spa & Wellness

  • What types of treatments are offered at the Nayara Tented Camp spa?

    The on-site spa offers massages, body treatments, wraps, and nature-inspired rituals in pavilions open to the jungle.

  • Is there a gym or yoga classes at Nayara Tented Camp?

    A fitness centre and yoga sessions are available, allowing guests to complement spa treatments with daily wellness activities.

  • Do the hotel’s hot springs use water from natural hot springs?

    The hot springs and thermal pools use natural hot water from local springs, creating a wellness experience in the heart of the forest.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has several outdoor pools, including a large infinity pool and thermal pools scattered throughout the gardens.

  • What to do at Nayara tented camp?

    On-site, guests can enjoy the thermal pools, wildlife watching, yoga classes, the spa, and strolls through the gardens, with access to activities at the sister properties.

  • What adventure activities are easily accessible from Nayara Tented Camp?

    The hotel organises or books outdoor activities such as hiking, zip-lining, canyoning, waterfall visits, and excursions to nearby suspension bridges in Arenal.

  • Can local wildlife, such as sloths, be easily observed around the hotel?

    Nayara Tented Camp focuses on wildlife observation, including a sloth sanctuary on the property for nature walks.

Family & Kids

  • Is Nayara Tented Camp suitable for a family stay with children?

    The establishment accepts children and offers family tents and child-friendly pools; however, it does not mention a structured kids' club or standard babysitting service.

  • Are there connecting accommodations or villas for large families at Nayara?

    Family tents and residences can comfortably accommodate up to six or twelve people, with common areas for multigenerational families.

  • What on-site activities are best suited for children at Nayara Tented Camp?

    Gentle activities such as hot springs, wildlife discovery, and garden walks are well-suited for children accompanied by their parents.

Pets

  • Are pets allowed at Nayara Tented Camp?

    Pets are not allowed at Nayara Tented Camp, except for assistance animals, which are accepted at no additional charge.

  • Are assistance dogs allowed on the Nayara property?

    Only recognised assistance animals may accompany individuals with disabilities, subject to compliance with current regulations.

Accessibility

  • Is the hotel easily accessible for people with reduced mobility?

    Public areas are mostly level or accessible via paths, but the terrain is hilly; some tents may be more easily accessible than others.

  • Can I request a tent closer to the reception or pools to limit walking?

    It is recommended to request a tent near the common areas and specify any specific needs to receive more accessible accommodation.

  • Are there areas of the hotel that are not wheelchair accessible?

    Certain areas, such as steep paths or stairs leading to pools, may be difficult to access by wheelchair or for individuals with mobility difficulties.

Billing & Policies

  • Who are the shareholders of Nayara?

    Nayara Resorts is a private brand; the detailed list of shareholders is not made public in customer information. Please contact the concierge to confirm the details of the day.

  • Which hotel chain is owned by Bill Gates and does it relate to Nayara Tented Camp?

    Nayara Tented Camp is not owned by a large international chain owned by Bill Gates; the question of his involvement relates more to the Four Seasons group, which is not linked to Nayara.

  • What are the average prices per night at Nayara Tented Camp?

    Rates vary by season, but tent prices often start around 1,200 USD per night for entry-level categories, excluding special offers.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the booked offer, often with free cancellation up to a certain number of days before arrival, followed by progressive fees thereafter.

  • Are there any local taxes to pay?

    Local taxes and service fees may be added to the room rate; the details appear at the time of booking or on the confirmation.

  • What payment methods are accepted to settle my stay at Nayara Tented Camp?

    Payment is generally accepted by international credit card, sometimes with pre-authorisation before arrival, especially during high season.

Sustainability

  • How was Nayara Tented Camp designed in terms of reforestation and integration into nature?

    Nayara Tented Camp was developed on former farmland that has been reforested to recreate a natural habitat, encouraging the return of local wildlife including sloths.

  • Does Nayara Tented Camp primarily employ local staff?

    The establishment promotes the hiring of local staff and the training of Costa Rican teams, contributing to the economy and social fabric of the La Fortuna region.

  • What environmental measures are visible in the design of Nayara's tents and pools?

    The infrastructure is designed to limit the impact on the forest, with raised tents, preservation of vegetation, and management of thermal pools without conventional chlorine.

  • Does Nayara Tented Camp participate in actions to protect local wildlife?

    The hotel encourages respectful discovery of local biodiversity, notably through nature tours and a sloth sanctuary integrated into the conservation programme.

The Concierge answers — Nayara Tented Camp

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from San José airport to Nayara Tented Camp?

    The concierge can organise a private transfer from San José or Liberia airports to Nayara Tented Camp, by car with a driver, for an additional fee and at your preferred times.

  • Is it possible to book all my transfers between Nayara Tented Camp and my other hotels in Costa Rica through the concierge?

    The concierge can book shared or private transfers to La Fortuna, as well as trips between Nayara Tented Camp and other hotels in the country.

  • Can the concierge arrange for an English-speaking driver for our travels around Arenal?

    It is recommended to request an English or Spanish-speaking driver from the concierge, with an air-conditioned vehicle and stops along the way for photos or errands, according to your needs.

  • Can you arrange a transfer for a very early flight from Nayara Tented Camp?

    The concierge can organise very early or late transfers, subject to driver availability and prior confirmation.

Restaurant Reservations

  • Can you book a table for me at the various Nayara restaurants in the evening?

    Reservations are made through the concierge for the Ayla, Asia Luna, and La Terraza del Arenal restaurants, as well as for tables at the sister properties Nayara Gardens and Nayara Springs.

  • Is it possible to organise a private romantic dinner on the terrace of our tent?

    The concierge can arrange a private dinner on the terrace of your tent, with a personalised menu and chosen time, subject to the availability of the F&B service.

  • Can the concierge inform the restaurants of my food allergies before my arrival?

    It is recommended to inform the concierge of your allergies and restrictions before arrival to adapt the menus for breakfast and in the hotel restaurants.

Spa Bookings

  • Can you book a massage at the Nayara Tented Camp spa for our arrival day?

    Reservations are made through the concierge for massages, body treatments, and rituals at the Nayara Tented Camp spa, ideally at least 24 hours in advance.

  • Is it possible to book a couples treatment at the spa with a romantic atmosphere?

    The concierge can suggest specific times for couples treatments, with a double room and possibly romantic decor depending on the available options.

  • Can you help us choose the best time to enjoy the spa without crowds?

    The concierge can advise on the quietest times at the spa and adjust the duration of treatments according to your excursion schedule.

Excursions & Cultural Visits

  • Can you organise a guided tour to explore Arenal Volcano National Park?

    The concierge can organise guided hikes in Arenal Volcano Park, hot springs visits, waterfall outings, and canopy excursions.

  • Can the concierge book adventure activities such as zip-lining and canyoning?

    It is possible to book activities such as zip-lining, canyoning, suspension bridges, night safaris, or birdwatching with a naturalist guide through the concierge.

  • Is it possible to organise a cultural tour of La Fortuna and the surrounding area?

    The concierge can offer tours of La Fortuna, local farms, or plantations, with a guide and transport included, depending on your cultural interests.

Special Occasions

  • Can you organise a birthday surprise in the tent with decorations and a cake?

    The concierge can prepare special tent decorations, a cake, flowers, and a bottle of wine or champagne for a birthday or a marriage proposal.

  • Can the concierge help us organise a marriage proposal at Nayara Tented Camp?

    It is possible to coordinate a private marriage proposal with the concierge, for example at sunset with a photographer and a romantic dinner.

  • Is it possible to celebrate a vow renewal in the gardens of Nayara Tented Camp?

    The concierge can assist in organising a mini symbolic ceremony or vow renewal in the hotel gardens, subject to permission and availability.

Shopping & Luxury Services

  • Can you recommend and organise a visit to local shops to buy Costa Rican crafts?

    The concierge can suggest local shops for crafts, Costa Rican coffee, jewellery, and arrange round-trip transport to La Fortuna.

  • Can the concierge deliver flowers or a special gift to our tent before our arrival?

    The concierge can check the availability of a personalised shopping service or delivery of flowers, gifts, and premium bottles to your tent.

  • Can you indicate which spa products or Nayara souvenirs are available for purchase on-site?

    It is possible to ask the concierge for information about the souvenir shops of Nayara properties and the wellness or spa items available for purchase.

Family Activities

  • Can you recommend child-friendly activities at Nayara Tented Camp and nearby?

    The concierge can guide you to child-friendly hot springs and suggest gentle activities such as sloth watching, guided walks, and easy waterfall visits.

  • Is it possible to book a special guided tour for children to observe animals like sloths?

    The concierge can arrange a naturalist guide for a family walk focused on local wildlife, including sloths, birds, and frogs.

Personalized Experiences

  • Can you create a personalised programme alternating spa relaxation and excursions around Arenal?

    The concierge can create a tailored itinerary combining spa treatments, hot springs, and nature activities according to your preferred pace and budget.

  • Can the concierge organise a private yoga session at Nayara Tented Camp?

    It is possible to request a private yoga or meditation session from the concierge, depending on the availability of instructors and the schedules offered at Nayara.

  • Is it possible to book a professional photographer for a shoot at the resort?

    The concierge can coordinate a professional photo shoot on the property, ideal for honeymoons, families, or special occasions, with slots available at sunrise or sunset.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits