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5★ · La Fortuna de San Carlos

Hôtel Nayara Springs

Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica, La Fortuna de San Carlos

4.94.9/5527 reviews · Google rating
  • Set amid lush tropical greenery
  • Close to Arenal Volcano
  • Member of Relais & Châteaux
  • Calm, restful atmosphere

Hotel 5-star in La Fortuna de San Carlos, in the heart of town, featuring private thermal baths, romantic dinner and 24-hour concierge.

Where is Nayara Springs located in La Fortuna de San Carlos?

The hotel is in La Fortuna de San Carlos, surrounded by lush tropical greenery. Arenal Volcano is part of the setting of the stay.

It suits travellers focusing on nature, quiet time and excursions. The Concierge can help arrange transport and activities to match your pace.

What budget should you expect for a stay at Nayara Springs?

Rates vary with the season, your travel dates and the suite category selected. It is best to check exact dates for the most accurate price.

If you plan to add treatments, dinners or excursions, allow for a budget shaped by your programme. The Concierge can help structure the stay.

What can you do near Nayara Springs, especially for hot springs?

The Arenal landscapes are central to the stay, with nature outings and outdoor activities nearby. Horseback riding is within walking distance of the hotel.

For hot springs, several options are available around La Fortuna. It is an easy outing to include after a day of exploring or resting.

A word from the Concierge

Hôtel Nayara Springs through the Concierge's eyes

Hôtel Nayara Springs is located in La Fortuna de San Carlos, Costa Rica. This 5★ hotel is part of the Relais & Châteaux properties. It is set in an exceptional natural environment, surrounded by lush vegetation. The proximity to Arenal Volcano adds a unique dimension to visitors' experiences. The atmosphere is calm and relaxing, perfect for unwinding and exploring.

What sets this hotel apart is its commitment to hospitality and guest well-being. The Relais & Châteaux brand ensures an authentic experience focused on gastronomy and personalized service. Guests appreciate the intimate and refined setting, ideal for romantic getaways or relaxing retreats. The establishment stands out for its attention to detail and friendly ambiance.

Before you go, know that the hotel is well-suited for couples and those seeking tranquility. The dry season, from December to April, is ideal for outdoor activities. Consider exploring nearby hot springs and hiking trails. Families can also find plenty of activities available to enjoy.

_My tip from the Concierge: remember to book your excursions in advance, especially during peak season, to secure your spot._

Why choose Hôtel Nayara Springs?

Hôtel Nayara Springs is an exceptional address in La Fortuna de San Carlos, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Set amid lush tropical greenery
  • Close to Arenal Volcano
  • Member of Relais & Châteaux
  • Calm, restful atmosphere
  • Ideal for romantic stays and relaxing retreats

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Arenal Volcano National Park, de, 702 Road, Provincia de Alajuela, La Fortuna, 21007, Costa Rica

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 527 reviews

5/5Ashtan Glassberg

Our stay at Nayara Springs was absolutely amazing and exceeded every expectation we had. From the moment we arrived, we knew we were somewhere special. We were greeted with a welcome drink and cool towel, and Tatiana…

5/5Phillip Laughton

Nayara Springs was one of the most special resort experiences we have ever had. From the moment we arrived, the staff was unbelievably kind, thoughtful, and attentive. You could tell they had taken the time to…

5/5Danielle Williams

We had such a wonderful experience staying at Nayara Springs. It was easily one of the nicest places we've ever stayed. What made it so special were the staff. Everyone you interact with was friendly, helpful, kind…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Horseback Riding In Arenal By Don Tobias HorsesTourist attraction

    505 m · 6 min walk

    Tourist attraction a six-minute walk away, offering horseback riding in the Arenal region.

    Practical information

    The concierge’s wordA 6-minute walk away, Horseback Riding In Arenal By Don Tobias Horses makes a lovely break if you’d like to explore the Arenal area on horseback.

  • Club RioTourist attraction

    1.4 km · 17 min walk

    Club Rio, a tourist attraction 1.4 km away, offering various outdoor activities and nature exploration.

    Practical information

    The concierge’s wordFor an active break near La Fortuna de San Carlos, Club Rio works well for a half-day of outdoor activities and nature discovery.

  • Go Adventure Arenal ParkTourist attraction

    1.8 km · 3 min by car

    Tourist attraction located 1.8 km away, offering various outdoor and adventure activities.

    Practical information

    The concierge’s wordFor an active break near La Fortuna, Go Adventure Arenal Park is a good fit if you're in the mood for outdoor and adventure activities.

  • Paradise Hot SpringsTourist attraction

    2.1 km · 4 min by car

    Paradise Hot Springs, a tourist site 2,134 meters away, features natural hot springs for relaxation.

    Practical information

    The concierge’s wordFor a relaxing break near La Fortuna de San Carlos, Paradise Hot Springs is well suited to unwinding in natural hot springs.

  • Kalambu Hot SpringsTourist attraction

    2.2 km · 4 min by car

    Kalambu Hot Springs, a water park featuring swimming and relaxation facilities.

    Practical information

    The concierge’s wordFor a relaxing break in La Fortuna de San Carlos, Kalambu Hot Springs is well suited to a moment of swimming and unwinding.

  • KalambuTourist attraction

    2.3 km · 4 min by car

    Kalambu, a tourist attraction 2.2 km away, offers water activities and relaxation areas.

    Practical information

    The concierge’s wordFor a fun, relaxing break, Kalambu combines water activities and relaxation areas, ideal after a day exploring La Fortuna de San Carlos.

  • Baldi Hot Springs Hotel Resort & SpaTourist attraction

    2.3 km · 4 min by car

    Baldi Hot Springs Hotel Resort & Spa, a thermal complex featuring spa facilities and hot springs.

    Practical information

    The concierge’s wordFor a relaxing break in La Fortuna, Baldi Hot Springs Hotel Resort & Spa works well for a few hours between the spa and hot springs.

  • Ecoglide Arenal ParkTourist attraction

    3.3 km · 6 min by car

    Ecoglide Arenal Park, a tourist attraction featuring outdoor activities and natural landscapes.

    Practical information

    The concierge’s wordFor a nature-filled outdoor break in La Fortuna de San Carlos, Ecoglide Arenal Park suits an active moment surrounded by beautiful scenery.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Natura Eco Park - Costa RicaPark

    299 m · 4 min walk

    Park a four-minute walk away, providing a natural space for walking and enjoying biodiversity.

    Practical information

    The concierge’s wordA 4-minute walk away, Natura Eco Park offers a green break for a gentle stroll and a taste of local biodiversity, ideal between plans.

  • Montaña de fuego Mountain Resort & SpaPark

    1.7 km · 3 min by car

    Montaña de fuego Mountain Resort & Spa, a hotel complex featuring wellness facilities and outdoor activities.

    Practical information

    The concierge’s wordIdeal for a wellness break after an active day, especially if you want to balance outdoor time and relaxation without leaving the resort.

  • Tucan TreesPark

    1.8 km · 3 min by car

    Park 1.7 km away, providing a natural space for walking and enjoying biodiversity.

    Practical information

    The concierge’s wordFor a nature break, head to Tucan Trees: a park suited to a gentle walk and an easy immersion in local biodiversity.

  • Parque Ecológico Volcán ArenalPark

    3.4 km · 6 min by car

    Nature park to visit, providing an immersion in local biodiversity and volcanic landscapes.

    Practical information

    The concierge’s wordFor a nature break near La Fortuna, this park offers a lovely immersion in local biodiversity and volcanic landscapes.

  • Mirador Parque Ecológico ArenalPark

    3.7 km · 6 min by car

    Park to visit, featuring trails and natural spaces for walking and wildlife observation.

    Practical information

    The concierge’s wordFor a nature break, head to Mirador Parque Ecológico Arenal if you’re in the mood for a gentle walk and some wildlife spotting.

  • Arte Natura, Boutique Hotel in La Fortuna - Costa Rica Vacations, Book it NowNational park

    4.5 km · 8 min by car

    Arte Natura, a boutique hotel in La Fortuna, provides a natural setting conducive to relaxation and exploration.

    Practical information

    The concierge’s wordFor a nature-filled break in La Fortuna, choose this setting made for unwinding and slip in a quiet moment between explorations.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Nayara Springs?

    Check-in is generally possible from 3 PM and check-out until 12 PM, subject to confirmation based on your stay dates.

  • Can I check in early?

    Early check-in may sometimes be offered depending on villa availability; it is recommended to request this in advance at the time of booking.

  • Is it possible to have a late check-out at Nayara Springs?

    A late departure may be considered depending on occupancy rates and may incur additional charges; the request must be made on-site.

  • Is the Nayara Springs reception open 24/7 for late arrivals?

    The reception is open 24 hours a day at this luxury resort, with staff available for late arrivals and ongoing assistance.

  • Does Nayara offer an all-inclusive package for the stay?

    The hotel is not an all-inclusive resort in the strict sense; accommodation and breakfast are included, while other meals and activities are generally charged separately.

Location & Access

  • Where is Nayara Springs located in relation to La Fortuna?

    Nayara Springs is located in La Palma, on Route 142, approximately 6 km from the centre of La Fortuna, in the heart of the Arenal Volcano area.

  • What is the distance between the hotel and the airport?

    The distance to Juan Santamaría International Airport in San José is approximately 120 to 130 km, or 2.5 to 3 hours by road depending on traffic.

  • How do I get to Nayara Springs from San José or Liberia?

    Access is mainly via Route 142 by car or shuttle from San José, Liberia, or other regions of Costa Rica; private transfers are frequently used.

  • Does the hotel have parking?

    The hotel has private parking on-site for guests, usually included in the stay.

  • Are airport transfers offered?

    Airport transfers are offered upon request, in private or shared vehicles, to be arranged before arrival or during the stay.

Rooms & Amenities

  • What are the main features of the villas at Nayara Springs?

    The villas feature private pools fed by natural hot springs, as well as indoor and outdoor showers.

  • What type of room is offered at Nayara Springs?

    The accommodations are spacious suites or villas, adults-only, with a terrace, seating area, and views of the greenery or the volcano.

  • What amenities can be found in the hotel’s villas?

    Each villa is equipped with air conditioning, a safe, a minibar, a coffee machine, and Wi-Fi, as well as elegantly styled traditional furniture.

  • Is housekeeping done daily in the rooms?

    Daily housekeeping and evening turndown service are provided, with special attention to detail in the villas.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, in the villas and common areas, for guests of Nayara Springs.

  • Is breakfast included in the room rate?

    Breakfast is included for most bookings and can be served in the restaurant or in the villa, with a highly rated offering by guests.

  • What common services are available for free to guests of Nayara Springs?

    The resort offers two common outdoor pools, a poolside bar, and a fitness centre accessible to guests.

  • What wellness services are included in the stay at Nayara Springs?

    The hotel has a spa and wellness centre, with some activities included and others charged additionally depending on the programme.

  • Does the hotel have a pool?

    The hotel has a pool, with at least two common outdoor pools, in addition to the private pools of the villas.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in various options: continental, vegan, gluten-free, American, and buffet, appreciated by guests.

  • How many restaurants are there at Nayara Springs and what type of cuisine is served?

    The resort has several restaurants, including Amor Loco, Mis Amores, Cielito Lindo, and Mi Cafecito, offering local and international cuisine as well as options for extended stays.

  • Is there a specific dress code for dining in the hotel restaurants?

    The resort's restaurants generally require smart casual attire in the evening; it is advisable to avoid swimwear and flip-flops for dinner.

  • Can meals be ordered via room service in the villa?

    Room service is available, including for breakfast or certain meals, allowing guests to enjoy the terrace with a view of nature.

Spa & Wellness

  • How is the spa at Nayara Springs designed?

    The spa is set in open-air pavilions surrounded by the canopy, offering massages and treatments inspired by the local nature.

  • What types of wellness treatments and facilities are available?

    The hotel offers a spa and wellness centre, thermal bath/onsen, hot tub, sauna, massages, and yoga classes, some of which may incur an additional charge.

  • Are there organised yoga classes or fitness activities?

    Yoga classes and fitness sessions are offered, sometimes included in the daily programme, with certain workshops available for a fee.

  • Are the private pools in the villas fed by hot springs?

    The villas feature private pools fed by local hot springs, allowing guests to enjoy thermal benefits in complete privacy.

Activities & Leisure

  • What recreational activities are offered on-site and nearby?

    The resort organises numerous activities: hiking, horseback riding, cycling, fishing, canoeing, themed dinners, walking tours, and concerts/shows.

  • Does the hotel organise cultural experiences or Costa Rican cooking classes?

    It is possible to participate in tours or classes related to local culture, as well as cooking classes organised by the hotel.

  • Can local wildlife be observed directly from Nayara Springs hotel?

    The resort allows guests to observe many wild animals, such as sloths, monkeys, and birds, thanks to the lush gardens and elevated walkways.

  • Does Nayara Springs allow guests to enjoy real natural hot springs?

    Guests can access thermal baths/onsen, either in their private pools or through activities offered in the La Fortuna area.

Family & Kids

  • Are children allowed to stay at Nayara Springs?

    Nayara Springs is an adults-only hotel; children are generally not accepted at this specific property.

  • Are there accommodations more suitable for families in the Nayara group?

    Families with children are generally directed to other properties in the Nayara complex, such as Nayara Gardens or Nayara Tented Camp, which are more suitable.

  • Is there a kids club or activities dedicated to children at Nayara Springs?

    The establishment does not offer a kids club, as it primarily caters to an adult clientele seeking peace and privacy.

Pets

  • Are pets allowed at Nayara Springs Hotel?

    Pets are not accepted at Nayara Springs, which does not present itself as a pet-friendly establishment.

  • Can we bring a dog or a pet to the hotel?

    Pets, even small ones, are generally not allowed, except for possible exceptions for assistance animals to be confirmed.

  • Does Nayara Springs accept assistance animals or guide dogs?

    It is advisable to contact the hotel to know the conditions for accommodating assistance or service animals, which may have specific rules.

Accessibility

  • Is Nayara Springs hotel easily accessible for people with reduced mobility?

    The resort's architecture includes walkways and paths that can be steep; some villas and areas may be more accessible than others.

  • Can we request a better-located room to limit movement around the property?

    It is recommended to request in advance a villa close to the services if mobility difficulties are present, in order to limit the distances to be covered.

  • Do the restaurants and spa have wheelchair access?

    Some common areas, such as the restaurants and reception, are accessible via paved paths; specific adaptations should be checked on a case-by-case basis.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the rate type and period; specific conditions apply for non-refundable offers.

  • What payment methods are accepted at Nayara Springs?

    Payment is generally made by international credit card, with sometimes a pre-authorisation or a deposit required at check-in.

  • Are there any local taxes to pay?

    Local taxes and possibly service charges are added to the rate excluding taxes; the details are provided at the time of booking.

  • Is Nayara a good company and a reliable resort for a luxury stay?

    The Nayara resort is highly rated by travellers and the specialised press, known for its service and commitment to sustainability.

Sustainability

  • Does the hotel take actions to preserve the local environment and hot springs?

    Nayara Springs is committed to environmentally friendly practices, including the management of thermal waters and the preservation of vegetation.

  • How does Nayara Springs protect the biodiversity around the property?

    The resort promotes wildlife and plant observation without disturbing them, by creating elevated walkways and discreet paths in the forest.

  • Are the hot spring pools managed responsibly?

    The use of private pools fed by hot springs is managed to minimise water and energy waste, with a sustainable approach.

  • What should one bring to comfortably enjoy the thermal springs in the area?

    It is recommended to bring a swimsuit, non-slip sandals, a light towel, comfortable clothing, and possibly a waterproof bag to enjoy the hot springs.

The Concierge answers — Hôtel Nayara Springs

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the international airport and Nayara Springs hotel?

    The concierge can organise a private transfer to or from the airports in San José or Liberia by car or minibus, with personalised welcome according to your flight schedule.

  • Is it possible to book a private driver to get around La Fortuna and the Arenal volcano?

    The concierge can book a driver for trips to La Fortuna, outdoor restaurants, hot springs, or nearby excursion sites.

  • Can the concierge arrange a helicopter transfer to Nayara Springs?

    It is recommended to contact the concierge to coordinate a helicopter or private light aircraft, subject to availability and weather conditions.

  • How can a transfer be organised between Nayara Springs and Nayara Gardens or Nayara Tented Camp?

    Reservations are made through the concierge for shared inter-hotel shuttles or transfers to other Nayara resorts in the area.

  • Can you help me rent a car or a 4x4 delivered to Nayara Springs?

    The concierge can arrange the rental of 4x4s or cars with delivery directly to the hotel and assistance with local insurance.

Restaurant Reservations

  • Can you reserve a table at the various restaurants of Nayara Springs and the Nayara complex?

    Reservations are made through the concierge for the restaurants Amor Loco, Mis Amores, Cielito Lindo, and Mi Cafecito, taking into account your dietary preferences.

  • How can a private romantic dinner with a view of the Arenal volcano be organised?

    The concierge can arrange a private romantic dinner in your villa or in a secluded spot in the garden, with a personalised menu and special decoration.

  • Can the concierge guarantee vegan or gluten-free options in the hotel restaurants?

    It is recommended to contact the concierge to ensure menus are adapted for allergies, vegan options, or gluten-free choices in the resort's restaurants.

  • Can you book a fine dining restaurant in La Fortuna outside of Nayara Springs?

    The concierge can coordinate reservations at restaurants outside La Fortuna, possibly with round-trip transfers.

Spa Bookings

  • How can a massage or treatment at the Nayara Springs spa be booked?

    Reservations are made through the concierge for treatments at the Nayara spa, located in open-air pavilions amidst the vegetation.

  • Can you arrange a yoga or meditation session during my stay?

    The concierge can organise yoga or meditation sessions, either in private classes or small groups, depending on the available schedule.

  • How can I organise a couples' spa ritual with access to the thermal baths?

    It is recommended to go through the concierge to secure spa slots for couples, including access to the thermal bath and wellness facilities.

Excursions & Cultural Visits

  • Can you organise a guided hike to Arenal Volcano from the hotel?

    The concierge can book guided tours of Arenal Volcano National Park, with hikes tailored to your level.

  • How can I book a river safari or canoe outing in the La Fortuna area?

    Reservations are made through the concierge for river safaris, canoe outings, fishing, or wildlife observation around La Fortuna.

  • Can you recommend and book the best hot springs near Nayara Springs?

    The concierge can arrange visits to the main hot springs in La Fortuna and coordinate round-trip transfers.

  • How can I organise a cultural excursion or a Costa Rican cooking class from the hotel?

    It is recommended to contact the concierge to organise cultural excursions, plantation visits, or local cooking classes.

Special Occasions

  • Can you organise a romantic surprise in a villa for a wedding anniversary?

    The concierge can prepare special decorations, a bottle of champagne, and romantic gestures for a wedding anniversary or honeymoon.

  • How can I organise a vow renewal or an intimate ceremony at Nayara Springs?

    It is possible to request the concierge to organise a symbolic ceremony or vow renewal in the hotel gardens.

  • Can you book a professional photographer for a photo shoot on-site?

    The concierge can coordinate a professional photo shoot within the resort, with staging in the gardens or in front of the volcano.

Shopping & Luxury Services

  • Can you advise me on purchasing local crafts or Costa Rican spa products?

    The concierge can assist with your purchases of high-quality souvenirs, spa products, or local crafts in the shops of La Fortuna.

  • Can the concierge arrange an urgent dry cleaning or laundry service?

    It is recommended to go through the concierge to organise an express laundry or dry cleaning service for evening wear.

Family Activities

  • Can you recommend family-friendly activities at the Nayara complex and in La Fortuna?

    The concierge can provide information on family options within the Nayara complex, particularly in child-friendly properties, and assist in coordinating suitable activities.

Personalized Experiences

  • Can you help me organise a customised tour in Costa Rica combining several luxury lodges?

    The concierge can design a customised itinerary in Costa Rica, combining Nayara Springs with other luxury hotels in the country.

  • How can I create a customised day combining spa, gastronomy, and nature activities at Nayara Springs?

    It is recommended to contact the concierge to plan a complete personalised day, combining spa, gastronomy, and nature activities according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits