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5★ · Brisbane

Hotel X

458 Brunswick St, Fortitude Valley QLD 4006, Australie, Brisbane

4.44.4/5523 reviews · Google rating
  • Central Brisbane location
  • Easy access to local attractions
  • Close to business districts
  • Suited to short and extended stays

Hotel 5-star in Brisbane, Australia, in the heart of Brisbane, featuring 24-hour concierge, restaurant, bar and Private Brisbane Briefing.

Where is Hotel X in Brisbane?

Hotel X is in Brisbane, in a central position suited to both business and leisure stays.

Several places are easy to reach on foot, including Howard Smith Wharves and Story Bridge.

Is Hotel X Brisbane a 5-star hotel?

Yes, Hotel X is a 5-star hotel in Brisbane.

The stay focuses on an elegant setting, modern comfort and attentive service, with a 24-hour concierge and front desk.

What is Hotel X in Brisbane known for during a stay?

The hotel is mainly valued for its central address and smooth day-to-day operation, especially for late arrivals and changing schedules.

On site, there is a restaurant, bar, breakfast service, luggage storage and practical support for both short and longer stays.

A word from the Concierge

Hotel X through the Concierge's eyes

Hotel X is located in Brisbane, Australia. This five-star hotel offers an elegant setting, perfect for both business and leisure travelers. Its central location provides easy access to local attractions and business districts. Guests appreciate the welcoming atmosphere and attentive service that characterize this establishment. Hotel X stands out for its refined ambiance and commitment to quality. Guests enjoy modern comfort and attentive service, creating a memorable experience. The hotel attracts a diverse clientele, from couples seeking relaxation to professionals on business trips. Before booking, know that the hotel is suitable for both short and long stays. Solo travelers and families will also find their happiness here. Seasonality can influence rates, so it is advisable to plan your visit in advance. _My tip from the Concierge: check for special offers on the hotel’s website to enjoy advantageous rates._

Why choose Hotel X?

Hotel X is an exceptional address in Brisbane, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Central Brisbane location
  • Easy access to local attractions
  • Close to business districts
  • Suited to short and extended stays

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00 to 23:59
Check-out
Until 11:00

Cancellation

Free cancellation

Pets

Pets are not allowed.

No pets allowed

Location & access

Address: 458 Brunswick St, Fortitude Valley QLD 4006, Australie

Map showing the location of Hotel X
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Guest reviews

4.4 / 5 · 523 reviews

5/5Stephanie

Fantastic stay. Clean. Modern. Friendly staff. Good location. The only reason for not giving 5 stars for room is just the almost see through thin glass doors for bathroom- not a lot of privacy there but otherwise would…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Howard Smith WharvesTourist attraction

    337 m · 4 min walk

    Tourist attraction a four-minute walk away, offering views of the Brisbane River and recreational spaces.

    Practical information

    The concierge’s word — A 4-minute walk away, Howard Smith Wharves is ideal at the end of the day for a relaxing break by the Brisbane River.

  • Story BridgeTourist attraction

    420 m · 5 min walk

    Bridge five minutes' walk away, providing a panoramic view of the city of Brisbane and the Brisbane River.

    Practical information

    The concierge’s word — A 5-minute walk away, Story Bridge makes a lovely sunset detour, with panoramic views over Brisbane and the Brisbane River.

  • The TivoliPerforming arts

    1.1 km · 13 min walk

    Live music venue 1.1 km away, dedicated to concerts and live music events.

    Practical information

    The concierge’s word — The Tivoli is a great option for a concert evening in Brisbane, ideal if you’re in the mood for a musical break after the day.

  • Brisbane City HallTourist attraction

    1.7 km · 20 min walk

    Brisbane City Hall, a historic building that represents the city's architecture.

    Practical information

    The concierge’s word — If you enjoy architecture, pause at Brisbane City Hall for a lovely glimpse of Brisbane’s urban heritage.

  • Brisbane PowerhousePerforming arts

    1.9 km · 3 min by car

    Performance arts theater a nineteen-minute walk away, dedicated to stage arts and culture.

    Practical information

    The concierge’s word — A 19-minute walk away, Brisbane Powerhouse offers an ideal cultural break in the early evening if you're in the mood for performing arts.

  • Brisbane SignTourist attraction

    2.3 km · 4 min by car

    Tourist attraction located 2,288 meters away, known for its iconic 'Brisbane' sign.

    Practical information

    The concierge’s word — For a light break, stop by Brisbane’s iconic sign when you feel like an easy, distinctly local landmark.

  • Gallery of Modern ArtArt gallery

    2.3 km · 4 min by car

    Art gallery located 2,331 meters away, showcasing contemporary and modern works.

    Practical information

    The concierge’s word — Perfect for a cultural break in Brisbane, especially if you're in the mood for contemporary and modern art in a gallery setting.

  • Wheel of BrisbaneTourist attraction

    2.4 km · 4 min by car

    Ferris wheel located 2,350 meters away, providing a panoramic view of the city of Brisbane.

    Practical information

    The concierge’s word — For a calm break, the Wheel of Brisbane offers panoramic views over the city, ideal at the start or end of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • City Botanic GardensPark

    1.5 km · 18 min walk

    City Botanic Gardens, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s word — For a green break between plans, head to the City Botanic Gardens: an urban park that's perfect for unwinding and enjoying nature.

  • City Botanic GardensBotanical garden

    1.8 km · 3 min by car

    Botanical garden located 1824 meters away, providing a space for relaxation and exploration of plant life.

    Practical information

    The concierge’s word — For a calm break in Brisbane, head to City Botanic Gardens: a botanical garden ideal for unwinding and discovering the local flora.

  • Roma Street ParklandPark

    1.9 km · 3 min by car

    Roma Street Parkland, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s word — For a green city break, head to Roma Street Parkland for a peaceful walk among green spaces and pathways.

  • Victoria Park Driving RangePark

    1.9 km · 3 min by car

    Victoria Park Driving Range, an area dedicated to outdoor sports activities.

    Practical information

    The concierge’s word — For an active outdoor break in Brisbane, Victoria Park Driving Range works well for a relaxed moment, solo or as a pair.

  • South Bank ParklandsPark

    2.4 km · 4 min by car

    South Bank Parklands, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s word — Perfect for a green break in Brisbane, especially if you’re in the mood for a relaxed stroll or some time outdoors between plans.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • The West End MarketsMarket

    3.8 km · 7 min by car

    Farmers' market 3.8 km away, offering local and artisanal products.

  • Eat Street NorthshoreMarket

    4.5 km · 8 min by car

    Market in Brisbane, offering a variety of food products and local specialties.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • How many stars does Hotel X Brisbane Fortitude Valley have?

    Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG is a luxury 5-star hotel located in Fortitude Valley, a vibrant area of Brisbane.

  • Where is Hotel X Brisbane Fortitude Valley located in Brisbane?

    The hotel is located at 458 Brunswick Street, in the heart of Fortitude Valley, Brisbane, close to James Street and the Howard Smith Wharves.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 13 to 15 kilometres from Brisbane Airport, which is about 20 to 25 minutes by car depending on traffic.

  • What are the main points of interest around Hotel X Brisbane Fortitude Valley?

    The hotel is located in close proximity to James Street, Howard Smith Wharves, Chinatown, and the nightlife scene of Fortitude Valley.

Rooms & Amenities

  • Is Hotel X Brisbane considered a premium hotel?

    The establishment is part of IHG's premium Vignette Collection brand, positioned in a luxury-boutique segment above the average mainstream chains.

  • What is the most commonly taken item by guests in hotels like Hotel X?

    Contact the concierge to confirm the arrangements for the day.

  • What types of rooms and suites are available at Hotel X Brisbane Fortitude Valley?

    Hotel X offers rooms and suites with contemporary decor, some with balconies or terraces, and a penthouse suite with a large double bathtub.

  • What amenities can be found in the rooms of Hotel X Brisbane?

    The rooms are equipped with a modern bathroom, television, air conditioning, and premium bedding, with some offering city views.

  • Is Hotel X Brisbane suitable for a romantic stay in a room with your partner?

    The rooms at Hotel X are designed for stays for two, with comfortable bedding, intimate lighting, and the possibility to enjoy the rooftop, restaurants, and bar.

Billing & Policies

  • What does the recent name change from The Alva Hotel Brisbane mean for Hotel X guests?

    Contact the concierge to confirm the arrangements for the day.

  • What is the application of the '5'10 rule' in a hotel like Hotel X Brisbane?

    There is no official '5'10' rule specific to Hotel X; the practices of discretion and confidentiality remain those standard in international luxury hotels.

  • What is the hotel's cancellation policy?

    The hotel has a variable cancellation policy depending on the rate chosen, ranging from free cancellation to non-refundable rates. Check the terms at the time of booking.

  • How are taxes and additional fees handled on bookings at Hotel X Brisbane?

    Rates generally include Australian GST; there is no specific local accommodation tax in Brisbane comparable to European city taxes.

  • How does IHG and the Vignette Collection compare to Hyatt or Hilton in terms of range?

    IHG, owner of Hotel X, positions itself in a segment comparable to major international chains like Hyatt or Hilton, with ranges from mid-scale to luxury boutique.

Arrival & Departure

  • Does the hotel have parking?

    Does the hotel have parking?

  • How does parking work at Hotel X Brisbane Fortitude Vly?

    Hotel X offers on-site parking for guests, usually at a cost and with a limited number of spaces. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers can be arranged by taxi or private car through the concierge, with variable pricing depending on the time and type of vehicle.

  • What are the check-in and check-out times at Hotel X Brisbane?

    Standard check-in usually takes place in the mid-afternoon, and check-out is in the late morning. Contact the concierge to confirm the day's arrangements.

  • Does Hotel X Brisbane allow early check-in or late check-out?

    Early check-in is possible depending on room availability upon arrival and may incur additional charges. Contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • What does the rooftop pool at Hotel X Brisbane look like?

    The hotel features an outdoor rooftop pool, approximately 32 metres long, with views of the Brisbane skyline and the Brisbane River.

  • Does Hotel X Brisbane have a gym or fitness centre?

    The hotel has a fitness centre accessible 24/7, reserved for guests, with essential cardio and weight training equipment.

  • Is there a spa or wellness treatments directly at Hotel X Brisbane?

    The establishment does not offer an on-site spa with treatments, but a gym and rooftop pool are available for relaxation.

Activities & Leisure

  • What is Hotel X Brisbane Fortitude Valley primarily known for?

    Hotel X is mainly known for its boutique design style, its rooftop with pool and restaurant Iris, as well as its location in the heart of Fortitude Valley.

  • What activities and leisure facilities does the hotel offer on-site?

    A rooftop pool, bar, French restaurant, Spanish restaurant, and fitness centre are available on-site to enhance the stay.

  • Does Hotel X Brisbane have meeting rooms or event spaces?

    Meeting rooms and event spaces are available within the hotel, suitable for seminars, meetings, or private celebrations.

Included Services

  • What are the main highlights mentioned in reviews about Hotel X Brisbane?

    This hotel in the Vignette Collection is recognised for its design ambiance, central location, quality of staff, and on-site bars and restaurants.

  • Is Wi-Fi free in the rooms and common areas of Hotel X Brisbane?

    Wi-Fi access is available in the hotel rooms and common areas, usually included in the stay for guests.

  • Are the reception and concierge services available 24/7 at Hotel X Brisbane?

    The reception is open 24/7, with staff available for assistance, local information, and organising concierge services.

  • What are the reviews and overall rating of Hotel X Brisbane on booking sites?

    Customer reviews mention a central location, comfortable rooms, a popular rooftop, and an overall rating of around 8.5 to 9.2 out of 10 according to platforms.

Pets

  • Are there any rooms or floors specifically designated for guests with pets?

    Pets are generally not allowed in the hotel rooms, except possibly for certain assistance dogs. Contact the concierge to confirm the day's arrangements.

Dining

  • Where is breakfast served at Hotel X Brisbane and what are the hours?

    The hotel serves an à la carte breakfast with cooked-to-order dishes at the restaurant Bisou Bisou every morning, usually between 6:30 AM and 10:00 AM.

  • What restaurants and bars are available at Hotel X Brisbane Fortitude Valley?

    Bisou Bisou is a French bistro open all day with an inspired menu, while Iris Rooftop serves Spanish cuisine and tapas with panoramic views.

  • Does Hotel X Brisbane offer room service?

    Room service may be available during certain hours, with a selection of dishes and drinks from the hotel’s restaurants. Please contact the concierge to confirm the day's arrangements.

Family & Kids

  • Is Hotel X Brisbane suitable for family stays with children?

    The hotel does not have a dedicated kids' club, but the location allows easy access to family activities in Brisbane and New Farm.

  • Can a cot or children's equipment be requested at Hotel X Brisbane?

    Cots may be available upon prior request depending on the room category and availability. Please contact the concierge to confirm the day's arrangements.

  • Are there connecting rooms or options for large families at Hotel X Brisbane?

    Rooms can be configured to accommodate families, with extra beds or connecting rooms subject to availability. Contact the concierge to confirm the arrangements on the day.

Accessibility

  • Does the hotel offer accessible rooms for people with reduced mobility?

    Contact the concierge to confirm the arrangements on the day.

  • What accessibility features are available in the common areas of Hotel X Brisbane?

    Contact the concierge to confirm the arrangements on the day.

  • Is it possible to book a room with a shower suitable for a wheelchair user at Hotel X?

    Contact the concierge to confirm the arrangements on the day.

Sustainability

  • Does Hotel X Brisbane implement sustainable development or energy efficiency measures?

    The hotel applies the usual environmental standards of modern establishments in Australia, including efficient air conditioning systems and controlled management of water and energy.

  • Does the hotel offer a towel reuse programme or plastic waste reduction measures?

    Contact the concierge to confirm the arrangements for the day.

  • Are there electric vehicle charging stations in the parking lot of Hotel X Brisbane?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hotel X

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Brisbane Airport and Hotel X Brisbane Fortitude Valley?

    The concierge can organise a private transfer or taxi between Hotel X and Brisbane Airport according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange transport for me to a concert or match at Suncorp Stadium from the hotel?

    The concierge can book transfers to Suncorp Stadium or other concert venues, by private car or taxi, before and after the event.

  • Is it possible to book a private driver to travel between Hotel X and Brisbane city centre?

    The concierge can coordinate round-trip transfers to Howard Smith Wharves and Brisbane city centre by taxi or chauffeur-driven vehicle.

  • Can you help me plan my public transport journeys from Hotel X Brisbane?

    The concierge can advise and book public transport or ferry routes on the Brisbane River according to your planned visits.

  • Can the concierge arrange for a rental car to be delivered directly to Hotel X?

    The concierge can book a rental car delivered to the hotel, with insurance and mileage options tailored to your stay.

Restaurant Reservations

  • Can you reserve a table at Bisou Bisou, the French restaurant at Hotel X?

    Reservations are made through the concierge for Bisou Bisou to ensure a table during peak breakfast, lunch, or dinner hours.

  • Is it possible to reserve a terrace table at Iris Rooftop with a view of Brisbane?

    The concierge can secure a table at Iris Rooftop for sunset, taking into account your menu and ambiance preferences.

  • Can the concierge suggest and book restaurants in James Street and Fortitude Valley?

    The concierge can recommend and reserve trendy restaurants on James Street or in Fortitude Valley according to your budget and cuisine style.

  • Can you arrange a menu suitable for dietary restrictions for a dinner at the hotel?

    Requests for special menus are managed through the concierge, in coordination with Bisou Bisou or Iris for vegetarian, vegan, or gluten-free diets.

Spa Bookings

  • Can the concierge book a massage or wellness treatment near Hotel X Brisbane?

    Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a spa session for two during our stay at Hotel X?

    The concierge can be contacted to confirm the arrangements for the day.

  • Can the concierge recommend a high-end spa within walking distance from the hotel?

    The concierge can be contacted to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of Brisbane departing from Hotel X?

    The concierge can organise a guided tour of Brisbane including the city centre, South Bank, and major viewpoints, with a French-speaking guide available upon request.

  • Is it possible to book a day trip to the Gold Coast from Hotel X?

    The concierge can book excursions to the Gold Coast or Sunshine Coast, with round-trip transport from the hotel.

  • Can you get me tickets for a show at the Powerhouse Theatre near the hotel?

    The concierge can obtain tickets for the Powerhouse Theatre in New Farm and arrange transport from the hotel.

Special Occasions

  • Can you arrange a romantic setup in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with petals, LED candles, and a bottle of champagne before your arrival.

  • Is it possible to organise a private reception or birthday on the rooftop of Hotel X?

    The concierge can coordinate a private event on the rooftop or in a meeting room for a birthday or reception, with customised catering.

  • Can you prepare a birthday surprise in the room during our stay?

    The concierge can organise a surprise in the room, such as a personalised cake and message, delivered at a specific time.

Shopping & Luxury Services

  • Can the concierge advise me on a high-end shopping route near Hotel X Brisbane?

    The concierge can recommend luxury and designer boutiques on James Street and organise a personalised shopping itinerary.

  • Can you arrange a personal shopper for a half-day of shopping in Brisbane?

    The concierge can organise a personal shopper or local stylist to accompany you in the boutiques of Brisbane.

  • Is it possible to have purchases or gifts shipped directly from the hotel?

    The concierge can handle the shipping of parcels or gifts from the hotel, selecting the appropriate carrier for your destination.

Family Activities

  • Can you help me organise activities for children during our stay at Hotel X?

    The concierge can suggest a family outing programme in Brisbane, including parks, museums, and river walks, tailored to the children's ages.

  • Is it possible to book tickets in advance for family attractions in Brisbane?

    The concierge can reserve entry for family-friendly attractions and coordinate transport schedules from the hotel.

Personalized Experiences

  • Can you create a personalised food tour around Fortitude Valley and the Howard Smith Wharves?

    The concierge can create a customised itinerary around the culinary scene of Fortitude Valley, featuring selected restaurants, bars, and rooftops.

  • Is it possible to plan a private photo shoot in Hotel X and on the rooftop?

    The concierge can arrange a professional photo shoot in the hotel and on the rooftop to capture your stay in Brisbane.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits