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5★ · Brisbane

Ovolo The Valley

33/1000 Ann St, Fortitude Valley QLD 4006, Australie, Brisbane

4.54.5/5964 reviews · Google rating
  • In one of Brisbane’s lively districts
  • Member of Small Luxury Hotels of the World
  • Contemporary design with a welcoming feel
  • Shared spaces designed for relaxation

Hotel 5-star in Brisbane, Australia, in the heart of Brisbane, featuring Small Luxury Hotels of the World membership and contemporary design.

What is Ovolo The Valley Brisbane best known for?

The hotel is best known for its contemporary design and welcoming atmosphere.

It also stands out for its Fortitude Valley location, a lively part of Brisbane, convenient for dinner plans or evening drinks.

Does Ovolo The Valley Brisbane have parking?

Parking is not specified here, so it is best to confirm before arrival.

The easiest option is to contact the 24-hour concierge or front desk for on-site or nearby parking options.

What kind of nightlife can you expect around Ovolo The Valley in Fortitude Valley?

Fortitude Valley is known for its nightlife, with bars, restaurants and a lively evening atmosphere.

For an easy night out, The Tivoli is around a nine-minute walk away for live music and events.

A word from the Concierge

Ovolo The Valley through the Concierge's eyes

Ovolo The Valley is located in Brisbane, Australia. This 5★ hotel is situated in a vibrant area known for its nightlife and dining options. The property is a member of Small Luxury Hotels of the World, ensuring a premium experience. The atmosphere is modern and welcoming, with a focus on detail. Guests appreciate the contemporary design and quality amenities. What sets this hotel apart is its unique ambiance, attracting couples and business travelers alike. The common areas are designed to encourage relaxation and social interaction. Before you go, know that this hotel is ideal for a relaxing or professional stay. Visiting Brisbane in spring or autumn is recommended for pleasant weather. Public transport is easily accessible, making your city travels convenient. _My tip from the Concierge:_ book your stay in advance to secure the best rates and ensure your experience.

Why choose Ovolo The Valley?

Ovolo The Valley is an exceptional address in Brisbane, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In one of Brisbane’s lively districts
  • Member of Small Luxury Hotels of the World
  • Contemporary design with a welcoming feel
  • Shared spaces designed for relaxation
  • Well suited to couples and business travellers

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Urban escape in Fortitude Valley

    A stay at Ovolo The Valley offers the chance to experience Brisbane from one of its liveliest districts. This experience is about using the hotel as your anchor point for a day and evening shaped by local restaurants, bars and neighbourhood energy, before returning to a calmer setting. It is especially well suited to travellers who prefer to discover a city through its atmosphere and addresses rather than through a rigid itinerary.

    Quartier vivantIncluded in your stay
  • Design-led stay with a relaxed feel

    One of the hotel’s defining features is its contemporary design paired with a welcoming atmosphere. This experience focuses on the pleasure of staying somewhere visually distinctive without compromising everyday comfort. Guests can enjoy shared spaces designed for relaxation, a gentler rhythm between outings, and an environment that works equally well for a couple’s break or an extended business stay.

    Style contemporainIncluded in your stay
  • City break for two

    Ovolo The Valley lends itself well to a stay for two thanks to its modern atmosphere and location in a district well suited to evenings out. The experience lies in alternating time at the hotel with discoveries around Brisbane: dinner nearby, an easy walk back while the area is still lively, then a more intimate night in. It is a simple, contemporary way to enjoy the city without heavy logistics.

    Idéal en coupleIncluded in your stay
  • Seamless business stopover

    For business travellers, the appeal lies in the combination of continuous services and a setting that feels less impersonal than a purely corporate hotel. A 24-hour front desk and concierge, daily housekeeping, laundry and luggage storage help create an efficient stay, while the overall atmosphere makes downtime more pleasant. It is a strong option for those wishing to combine professional obligations with a higher quality of stay.

    BusinessIncluded in your stay
  • A calm return after the city

    In a lively district, true luxury often lies in being able to regain a calmer rhythm without leaving the heart of the action. This experience highlights that successful contrast: enjoying the intensity of Fortitude Valley, then returning to a hotel whose shared spaces and rooms are designed to restore comfort and ease. It is one of the property’s quieter yet most meaningful signatures.

    Included in your stay
  • Brisbane without a car

    With public transport easily accessible, the hotel works well for a stay planned without a car. This experience is aimed at travellers who want to move easily between different parts of Brisbane while keeping Fortitude Valley as a lively and practical base. It encourages a lighter, more spontaneous style of travel, often closer to the city’s actual rhythm.

    PratiqueIncluded in your stay

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 11:00

Cancellation

Unfortunately, you cannot cancel this hotel free of charge.

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 33/1000 Ann St, Fortitude Valley QLD 4006, Australie

View on the map

Google listing

Guest reviews

4.5 / 5 · 964 reviews

2/5Sean Wilson

Very disappointing for a Google rated 4.5-star hotel. Two-night stay only fortunately. As I travel across Australia to various cities each month, staying at many places, and being away from home constantly, one of my…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • The TivoliPerforming arts

    769 m · 9 min walk

    Live music venue a nine-minute walk away, dedicated to concerts and live music events.

    Practical information

    The concierge’s wordFor an easy, lively evening, head to The Tivoli, a live venue dedicated to concerts and live music events, 9 minutes on foot.

  • Howard Smith WharvesTourist attraction

    1.2 km · 14 min walk

    Tourist attraction a fifteen-minute walk away, featuring river views and recreational spaces.

    Practical information

    The concierge’s wordFor a relaxed break, head to Howard Smith Wharves, a 15-minute walk away, for river views and leisure spaces.

  • Story BridgeTourist attraction

    1.3 km · 16 min walk

    The Story Bridge is an iconic bridge in Brisbane, providing panoramic views of the city.

    Practical information

    The concierge’s wordFor a scenic break, head to Story Bridge at the end of the day: the panoramic views over Brisbane really open up.

  • Brisbane City HallTourist attraction

    2.4 km · 4 min by car

    Brisbane City Hall, a historic and iconic building, is a tourist site to visit.

    Practical information

    The concierge’s wordFor a cultural break in the city, Brisbane City Hall offers a lovely glimpse into Brisbane’s historic heritage.

  • Brisbane PowerhousePerforming arts

    2.4 km · 4 min by car

    Performance arts theater located 2.3 kilometers away, dedicated to stage arts and various cultural events.

    Practical information

    The concierge’s wordFor a cultural evening in Brisbane, Brisbane Powerhouse offers a lovely break centered on performing arts and a variety of cultural events.

  • Gallery of Modern ArtArt gallery

    3.0 km · 5 min by car

    Art gallery located 2,978 meters away, showcasing contemporary and modern works.

    Practical information

    The concierge’s wordFor a cultural break in Brisbane, head to the Gallery of Modern Art if you're in the mood for contemporary and modern art.

  • Brisbane SignTourist attraction

    3.0 km · 5 min by car

    Tourist attraction three kilometers away, known for its iconic 'Brisbane' sign.

    Practical information

    The concierge’s wordFor an easy photo stop, swing by Brisbane’s iconic sign while exploring the city or between two visits.

  • Queensland Museum KurilpaMuseum

    3.1 km · 5 min by car

    Museum located 3.1 kilometers away, showcasing exhibitions on the natural and cultural history of Queensland.

    Practical information

    The concierge’s wordPerfect for a cultural break, this museum sheds light on Queensland’s natural and cultural history, ideal if you want a change of pace between city moments.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Victoria Park Driving RangePark

    1.8 km · 3 min by car

    Victoria Park Driving Range, an outdoor sports activity space, ideal for practicing golf.

    Practical information

    The concierge’s wordFor an active break in Brisbane, Victoria Park Driving Range is well suited to an outdoor moment centered around golf.

  • Roma Street ParklandPark

    2.3 km · 4 min by car

    Roma Street Parkland, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Brisbane, head to Roma Street Parkland for a gentle walk along its paths and a breather between plans.

  • City Botanic GardensPark

    2.4 km · 4 min by car

    City Botanic Gardens, an urban park providing green space for relaxation and walking.

    Practical information

    The concierge’s wordFor a green break between plans, head to City Botanic Gardens: an easy urban setting for a short walk or simply to unwind.

  • City Botanic GardensBotanical garden

    2.7 km · 5 min by car

    Botanical garden featuring a variety of plants and green spaces for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Brisbane, head to City Botanic Gardens: ideal for a peaceful stroll or a relaxing pause between plans.

  • South Bank ParklandsPark

    3.1 km · 5 min by car

    South Bank Parklands, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to South Bank Parklands: its green spaces and paths are well suited to a late-day stroll.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Eat Street NorthshoreMarket

    4.1 km · 7 min by car

    Market in Brisbane, featuring a variety of food stalls and local products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the exact address of Ovolo The Valley Brisbane?

    The official address is 1000 Ann Street, Emporium Precinct, Fortitude Valley, Brisbane, Queensland 4006, Australia.

  • In which area of Brisbane is Ovolo The Valley located and what is around it?

    The hotel is located in the vibrant Fortitude Valley area, within the Emporium Precinct, surrounded by shops, restaurants, bars, and nightlife venues.

  • What is the distance between the hotel and the airport?

    Ovolo The Valley is approximately 15 minutes by taxi or rideshare from Brisbane Airport and about 20 minutes by bus followed by a short walk.

  • Is the hotel close to a train station or public transport stop?

    Fortitude Valley train station is just a few minutes' walk from the hotel, providing easy access to the city centre and other areas of Brisbane.

  • What makes the Fortitude Valley area famous in Brisbane?

    Fortitude Valley is renowned for its vibrant nightlife, bars, clubs, restaurants, designer boutiques, and its artistic and musical atmosphere.

Arrival & Departure

  • What are the check-in and check-out times at Ovolo The Valley Brisbane?

    Standard check-in starts from 3 PM and check-out must be completed by 11 AM.

  • Is a security deposit required upon arrival and how much is it?

    A security deposit of 100 AUD is required upon arrival, typically pre-authorised on a credit card and refunded within 7 days after departure, subject to inspection.

  • Can I check in early?

    Early check-in is possible subject to availability; an additional charge may apply depending on the arrival time and hotel occupancy.

  • Does the hotel accept late arrivals in the evening or at night?

    Late arrivals are generally accepted; it is recommended to inform the hotel in advance to ensure access and proper reception at any hour.

  • Is it possible to request a late check-out at Ovolo The Valley?

    Late check-out may be offered subject to availability, with possible additional fees, to be confirmed directly with reception on the day of departure.

  • Are airport transfers offered?

    The hotel does not offer a dedicated free shuttle, but taxi, rideshare, or public bus services provide easy access to the airport; the concierge can assist in arranging a private transfer.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and is free in the rooms as well as in the common areas.

  • What services are generally included in a stay at Ovolo The Valley?

    Wi-Fi, access to the gym, use of the rooftop pool, and access to the sauna are included services for guests.

  • Is the in-room minibar chargeable or included in the rate?

    The in-room minibar is offered free of charge, with a selection of drinks and snacks replenished according to the hotel's policy.

  • What concierge and reception services are available at the hotel?

    Ovolo The Valley has a concierge service, a 24-hour reception, and room service at certain hours.

Rooms & Amenities

  • What multimedia facilities are available in the hotel rooms?

    The rooms include a free minibar, a large flat-screen TV, a Google Chromecast device, and free Wi-Fi.

  • What basic amenities can be found in the rooms of Ovolo The Valley Brisbane?

    The rooms are air-conditioned and feature a safe, a refrigerator, a minibar, a tea/coffee tray, as well as daily housekeeping service.

  • Does Ovolo The Valley offer non-smoking rooms?

    The hotel has non-smoking rooms and entirely non-smoking floors for the comfort of guests.

  • What types of rooms and suites does Ovolo The Valley Brisbane offer?

    The rooms at Ovolo The Valley generally feature designer decor, comfortable beds, and modern bathrooms; several categories are available, including suites.

  • Is housekeeping done daily in the hotel?

    Housekeeping is provided daily, and bed linen and towels are washed at a minimum of 60 °C.

  • Does the hotel have parking?

    Yes, a private parking with valet service is available on site, generally charged around 60 AUD per day, with a garage and limited spaces.

  • What day is parking free or at a reduced rate near the hotel?

    Contact the concierge to confirm the terms for the day.

Family & Kids

  • Does the hotel offer baby cots or cribs for young children?

    Baby cots are available free of charge, subject to availability, and must be requested in advance.

  • Does the hotel offer a childcare or babysitting service?

    Babysitting services are offered through external providers, upon request and subject to availability.

  • Is Ovolo The Valley Brisbane suitable for a family stay with children?

    Families with children are welcome, with spacious rooms and amenities such as baby cots; the urban environment offers many family-friendly activities.

Spa & Wellness

  • Does the hotel have a pool?

    Yes, the hotel has an outdoor rooftop pool offering views of the surrounding Fortitude Valley.

  • Does Ovolo The Valley in Brisbane have a sauna for guests?

    Ovolo The Valley offers a sauna, accessible to hotel guests in addition to the pool and gym.

  • Is there a gym or fitness centre at Ovolo The Valley Brisbane?

    The hotel has a well-equipped gym, accessible 24/7 for guests.

  • Can massages or wellness treatments be booked in connection with the hotel?

    Spa or massage services are offered through partners and upon request, sometimes on-site or nearby, to be arranged with the concierge.

Activities & Leisure

  • What leisure and nightlife options are accessible from the hotel?

    Ovolo The Valley features a rooftop with a pool, a lounge bar, and is in close proximity to many bars, clubs, and restaurants in Fortitude Valley.

  • What activities can be done around Ovolo The Valley Brisbane?

    The immediate surroundings offer many shops, shopping centres, and cultural sites; activities such as shopping, sightseeing, and outings are easily accessible on foot or by transport.

  • What is Ovolo The Valley Brisbane particularly known for among travellers?

    Ovolo The Valley Brisbane is renowned for its boutique design style, vibrant atmosphere, central location in Fortitude Valley, and included services such as a minibar and free Wi-Fi.

Pets

  • Are pets allowed at Ovolo The Valley?

    Are pets allowed at Ovolo The Valley? Some channels indicate pet-friendly rooms, but others state that they are not allowed; please contact the concierge to confirm the current policy.

  • What are the conditions and possible supplements for bringing a dog to the hotel?

    Please contact the concierge to confirm the current policy.

Accessibility

  • Is Ovolo The Valley Brisbane suitable for people with reduced mobility?

    The hotel has wheelchair access in common areas and offers accessible rooms with adapted facilities available upon request.

  • Are there elevators to access the rooms and common areas?

    Elevators serve the different floors of the hotel, facilitating access to rooms and facilities for all guests.

  • Can we book a room specifically equipped for wheelchair users?

    Please contact the concierge to confirm the current policy.

Dining

  • Where is breakfast served at Ovolo The Valley Brisbane?

    Breakfast is served at the Kazba restaurant, located within the hotel.

  • What type of breakfast is offered?

    What type of breakfast is offered? Breakfast is served at the hotel restaurant, typically in the form of a menu or à la carte options, available daily for an additional charge.

  • Is breakfast included in the room rate at Ovolo The Valley?

    Breakfast is generally not automatically included in the base rate and may be added for an additional charge, depending on the type of offer booked.

  • What type of restaurant and bar can be found at Ovolo The Valley Brisbane?

    The Kazba restaurant offers contemporary cuisine and drinks; the hotel also has a bar or lounge.

  • Can we benefit from room service for breakfast or dinner?

    Room service is available to order meals or drinks to the room during specified hours.

Billing & Policies

  • What payment methods are accepted at Ovolo The Valley hotel?

    The hotel accepts major credit cards and generally requires a card to guarantee the reservation and the security deposit.

  • What is the hotel's cancellation policy?

    The cancellation conditions vary depending on the rate chosen (flexible or non-refundable); they are specified at the time of booking and in the stay confirmation.

  • Are there any local taxes to pay?

    Any applicable local taxes are generally included or specified at the time of booking; check the pricing summary before confirmation.

  • Is a credit card required for check-in at Ovolo The Valley Brisbane?

    The hotel generally requests a credit card upon arrival for the security deposit and any additional expenses.

Sustainability

  • What hygiene and health safety measures are implemented by Ovolo The Valley?

    Enhanced cleaning measures, social distancing, provision of hand sanitiser, and reception barriers are in place.

  • How does the hotel manage the cleaning of linen and rooms to limit health risks?

    Bedding and towels are washed at high temperatures, and the establishment uses a professional cleaning service with enhanced protocols.

  • Does Ovolo The Valley Brisbane implement specific actions regarding the environment or sustainable development?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Ovolo The Valley

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private door-to-door airport transfer to Ovolo The Valley Brisbane?

    The concierge can organise a private or limousine transfer between Brisbane Airport and Ovolo The Valley, with personalised greeting and luggage assistance.

  • Is it possible to book a chauffeur for several hours to explore Brisbane from the hotel?

    The concierge can book a chauffeur service at your disposal, with a vehicle suitable for the number of people and the day's itinerary in Brisbane and the surrounding areas.

  • Can you help me find and book secure long-term parking near the hotel?

    The concierge can advise and reserve spaces in secure parking nearby if the hotel's valet service is not desired or fully booked.

  • Can the concierge arrange my journey from Ovolo The Valley to the Gold Coast by public transport or private transfer?

    The concierge can book train or bus tickets and organise connections between Fortitude Valley, the Gold Coast, or the Sunshine Coast.

  • Can you arrange round-trip transport for a concert at the Brisbane Entertainment Centre from the hotel?

    It is recommended to contact the concierge to organise transfers tailored to concert or event timings at the Brisbane Entertainment Centre.

Restaurant Reservations

  • Can you book a fine dining dinner near Ovolo The Valley at a well-rated restaurant?

    The concierge can recommend and reserve tables at popular restaurants in Fortitude Valley and central Brisbane based on your culinary preferences.

  • Is it possible to book a restaurant in Brisbane suitable for a gluten-free and vegetarian diet?

    The concierge can identify restaurants with gluten-free, vegetarian, or vegan menus and manage special requests with the establishment.

  • Can you reserve a table for me at a lively rooftop bar in Fortitude Valley for the evening?

    Reservations are made through the concierge, who can secure spots at popular cocktail or rooftop bars in Fortitude Valley depending on availability.

Spa Bookings

  • Can the concierge arrange a massage or spa treatment at a high-end establishment near the hotel?

    The concierge can book massages and treatments at partner spas nearby, with transport if necessary.

  • Can you book a couples spa treatment for a special occasion during our stay?

    It is recommended to contact the concierge to organise couples treatments at a luxury spa in Brisbane, with possible romantic packages.

  • Can you help me find a spa in Brisbane offering high-end facial treatments and book a slot?

    The concierge can select spas offering specific treatments, such as advanced facials or holistic therapies, and manage the booking.

Excursions & Cultural Visits

  • Can you organise a guided tour of Brisbane including South Bank and the main museums?

    The concierge can arrange private or small group guided tours of central Brisbane, South Bank, and the main museums.

  • Is it possible to book a day trip to an island near Brisbane through the concierge?

    The concierge can book day trips to Moreton Island or North Stradbroke with transfers from the hotel.

  • Can you organise a guided tour of Fortitude Valley, focusing on street art, shops, and bars?

    The concierge can propose tailored itineraries in Fortitude Valley highlighting street art, independent shops, and nightlife.

Special Occasions

  • Can you organise a romantic decoration in my room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, petals, and treats according to your wishes and budget.

  • Is it possible to have a birthday cake and champagne prepared in the room upon our arrival?

    The concierge can order a personalised cake, champagne, and balloons to celebrate a birthday at the hotel.

  • Can you arrange a professional photographer for a photo shoot at Ovolo The Valley?

    The concierge can coordinate a professional photo shoot at the hotel or nearby for a special event or a couple's stay.

Shopping & Luxury Services

  • Can you help me organise a shopping session with a personal shopper in Brisbane?

    The concierge can recommend luxury boutiques and nearby shopping centres, and arrange a personal shopper service if available.

  • Is it possible to have a bouquet of flowers and a luxury gift box delivered to my room before my arrival?

    The concierge can arrange for the delivery of flowers, gift boxes, or high-end products directly to the room.

  • Can you recommend or arrange a high-end alteration and dry cleaning service near the hotel?

    The concierge can advise on tailors, luxury dry cleaning, or alteration services nearby and organise pickups if offered.

Family Activities

  • Can you recommend and book family activities to do in Brisbane with young children?

    The concierge can suggest and book child-friendly activities, such as visits to wildlife parks, interactive museums, or water parks.

  • Is it possible to arrange a reliable babysitting service for an evening out?

    The concierge can organise childcare services through accredited external providers, subject to availability.

  • Can you plan a stroller-friendly discovery itinerary of Brisbane suitable for toddlers?

    The concierge can prepare walking or transport itineraries with strollers, including parks, playgrounds, and suitable breaks.

Personalized Experiences

  • Can you organise a customised evening to explore the nightlife of Fortitude Valley?

    The concierge can create a tailored route in Fortitude Valley focused on nightlife, cocktail bars, and the local music scene.

  • Is it possible to book a private wine tasting or cocktail workshop during our stay?

    The concierge can arrange private experiences such as wine tastings, cocktail classes, or culinary workshops with local partners.

  • Can you prepare a personalised two-day itinerary in Brisbane based on our interests?

    The concierge can develop a comprehensive programme including transport, restaurants, and visits according to your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits