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5★ · Maui

Four Seasons Resort Maui at Wailea

3900 Wailea Alanui Dr, Kihei, HI 96753, États-Unis, Maui

4.74.7/52,669 reviews · Google rating
  • On Maui’s south coast
  • In Wailea, near golden-sand beaches
  • Interiors inspired by Hawaiian charm
  • Suited to couples and families

Hotel 5-star in Maui, in the heart of Maui, featuring a beachfront setting, a luxurious atmosphere and personalised Four Seasons service.

Where is Four Seasons Resort Maui at Wailea, and what can you reach on foot from the hotel?

The resort is on Maui’s south coast in Wailea, in a setting of golden-sand beaches and tropical scenery.

On foot, you can reach Wailea Beach in 4 minutes. The Lū‘au at Grand Wailea is 3 minutes away, and Wailea Blue Golf Course about 10 minutes.

How much does a night at Four Seasons Resort Maui at Wailea cost?

Rates vary with the season, your dates and the room category. On Maui, the difference can be significant depending on the travel period.

For an accurate budget, check your exact dates or ask the Concierge to compare the available stay options.

Are breakfast and meals included at Four Seasons Resort Maui at Wailea?

Meals are not automatically included. It depends on the rate you book and the terms of your stay.

The resort offers breakfast service, a bar and five on-site venues, including Ferraro’s, Spago, KOMO and Duo Steak and Seafood.

A word from the Concierge

Four Seasons Resort Maui at Wailea through the Concierge's eyes

Four Seasons Resort Maui at Wailea is located on the southern coast of Maui, United States. This 5★ hotel offers an idyllic setting, surrounded by golden sandy beaches and tropical landscapes. The Four Seasons brand ensures quality service and attention to detail. Guests appreciate the relaxed and luxurious atmosphere of the property, ideal for restful vacations. What sets this hotel apart is its commitment to excellence. Guests enjoy a personalized experience with modern facilities and attentive staff. The interior decor evokes Hawaiian charm, creating a warm and welcoming ambiance. Travelers should know that this hotel suits both couples and families. On-site activities include water sports, excursions, and wellness treatments. The peak season runs from December to April, attracting many visitors. Be sure to book in advance to secure your stay. _My tip from the Concierge:_ reserve your table at the main restaurant as soon as you confirm, the agenda fills up weeks in advance.

Why choose Four Seasons Resort Maui at Wailea?

Four Seasons Resort Maui at Wailea is an exceptional address in Maui, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On Maui’s south coast
  • In Wailea, near golden-sand beaches
  • Interiors inspired by Hawaiian charm
  • Suited to couples and families

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace in the morning light

    On Maui, breakfast sets the tone for the day. Taken on a terrace in the still-gentle morning air, it allows guests to ease into the rhythm of Wailea before the beach, an excursion or a quieter interlude. It may seem simple, yet in a grand resort it becomes essential: attentive service, an open-air setting and the rare feeling of having time ahead.

    IncontournableIncluded in your stay
  • Sunset dinner

    On Maui’s south coast, late afternoon is an experience in itself. Booking dinner as the light begins to soften allows guests to enjoy one of Wailea’s greatest pleasures: watching the landscape change slowly over the course of a meal. It is especially suited to couples, yet can be equally memorable as part of a well-planned family stay.

    À réserver tôtReservation required
  • Post-beach wellness ritual

    After a morning in the sun or an active excursion, setting aside time for a treatment or recovery session changes the tone of the stay. The value lies not only in the treatment itself, but in the way it extends Maui’s natural sense of ease: calm restored, hydration regained, muscles released and the feeling of finally slowing down. An excellent way to balance fuller days.

    Reservation required
  • A car-free day in Wailea

    One of the real pleasures of staying in Wailea is not overcomplicating things. Devoting an entire day to the resort and its immediate surroundings allows guests to experience Maui differently: beach time, a light lunch, a return to the room, reading, then dinner booked in advance. It appeals especially to travellers who want to feel the island without turning every day into a packed itinerary.

    Esprit resortIncluded in your stay
  • Tailored itinerary with the concierge

    For a first stay on Maui, concierge guidance can make all the difference. The aim is not to accumulate activities, but to shape the right rhythm: choosing the best times to go out, securing key reservations and preserving moments for recovery. This largely invisible experience is often the one whose value becomes clearest once the trip is over.

    Service signatureReservation required
  • A stay shaped for two or for the whole family

    One of the distinguishing features of Four Seasons Resort Maui at Wailea is its ability to suit very different styles of travel. The signature experience lies in shaping the stay according to the guest profile: a more intimate rhythm centred on dining, wellness and the beach for couples; a more flexible structure, balancing shared time and pauses, for families. The same place, but a personalised reading of it.

    Reservation required

Restaurants & bars

5 on-site dining venues.

  • Ferraro’s Restaurant & Bar

    Restaurant

    Highlights

    • coastal Italian
    • Savour authentic coastal cuisine under the stars with breathtaking Pacific views
    Practical information

    The concierge’s wordFor a dinner that matters, book Ferraro’s: coastal Italian cuisine under the stars, with the Pacific as your backdrop.

  • Duo Steak and Seafood

    Restaurant

    Highlights

    • Steak & Seafood
    • premium steaks and local seafood in a casual open-air setting
    Practical information

    The concierge’s wordFor an easy dinner, head to Duo Steak and Seafood: premium steaks, local seafood, and a relaxed open-air setting.

  • KOMO

    Restaurant

    Chef: Kiyo Ikeda
    Chef: Kiyo Ikeda

    Highlights

    • Japanese
    • sushi that celebrates rarity, seasonality and the precision of Japanese technique
    Practical information

    The concierge’s wordAt KOMO, let Kiyo Ikeda’s precision guide you: rare, seasonal Japanese sushi for a dinner defined by finesse.

  • Lobby Lounge

    Lounge

    Highlights

    • the lounge is known for its craft cocktail program and imaginative menu of pupus
    Practical information

    The concierge’s wordFor an elegant moment, head to the Lobby Lounge: its craft cocktails and inventive pupus menu make it a very smart stop.

  • Spago

    Restaurant

    Chef: Wolfgang Puck
    Chef: Wolfgang Puck

    Highlights

    • Hawaiian and California
    • a refined dining experience shaped by seasonal ingredients, expert technique and the relaxed elegance of the island
    Practical information

    The concierge’s wordAt Spago, let yourself be carried by Wolfgang Puck’s Hawaiian-California spirit, in a refined setting where the seasons guide every plate.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1990 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellations during non-holiday dates must be made at least three (7) days prior to your stay.

Free cancellation up to 7 hours before arrival

Pets

Pets are welcome (25 € fee).

The Four Seasons Island Resort is happy to welcome dogs to join in on all the fun and adventure during your stay.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 3900 Wailea Alanui Dr, Kihei, HI 96753, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,669 reviews

5/5Mary Russo

⭐⭐⭐⭐⭐ We had an exceptional stay at the Four Seasons Resort Maui. We stayed on one of the newly renovated floors, and the design and decor were absolutely impeccable—elegant, modern, and beautifully executed. Access to…

5/5Ravindra Reddy

The Four Seasons Resort Maui at Wailea sets the gold standard for Hawaiian luxury, effortlessly blending timeless elegance with warm aloha spirit. Situated on a pristine stretch of Wailea Beach, the resort offers…

2/5James Guo

Booked Four Seasons Maui through Amex FHR. We arrived around 12 PM and had requested early check-in months ahead. I understand early check-in is subject to availability, but the room was not ready even by the hotel’s…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • The Lū‘au at Grand WaileaPerforming arts

    215 m · 3 min walk

    Performance arts theater three minutes' walk away, featuring traditional Hawaiian artistic performances.

    Practical information

    The concierge’s wordA 3-minute walk away, The Lū‘au at Grand Wailea offers an ideal evening cultural break centered on Hawaiian traditions.

  • Wailea BeachTourist attraction

    306 m · 4 min walk

    Wailea Beach, a tourist attraction just four minutes' walk away, is known for its clear waters and golden sand.

    Practical information

    The concierge’s wordWailea Beach, a 4-minute walk away, is ideal for a seaside break, with clear waters and golden sand.

  • Te Au MoanaPerforming arts

    625 m · 8 min walk

    Performance arts theater an eight-minute walk away, dedicated to stage arts and cultural performances.

    Practical information

    The concierge’s wordFor an easy evening out, head to Te Au Moana, an 8-minute walk away, if you're in the mood for performing arts and cultural performances.

  • Wailea Blue Golf CourseTourist attraction

    796 m · 10 min walk

    Golf course a ten-minute walk away, providing an ideal setting for golf enthusiasts.

    Practical information

    The concierge’s wordWailea Blue Golf Course, a 10-minute walk away, makes for an easy sporting break if you feel like spending some time on the green.

  • Kai Kanani SailingTourist attraction

    929 m · 11 min walk

    Tour agency 929 meters away, offering boat tours to explore the coast of Maui.

    Practical information

    The concierge’s wordFor a break on the water, Kai Kanani Sailing lets you explore Maui’s coastline on a boat excursion, ideal for couples or friends.

  • Wailea Tennis ClubTourist attraction

    1.1 km · 14 min walk

    Tennis court 1.1 km away, providing facilities for enthusiasts of the sport.

    Practical information

    The concierge’s wordIf you feel like moving between relaxing moments, Wailea Tennis Club offers an ideal sporty break for tennis lovers.

  • Emerald Golf CourseTourist attraction

    1.6 km · 19 min walk

    Golf course located 1.6 km away, providing facilities for golf enthusiasts.

    Practical information

    The concierge’s wordIf you want an active break near the hotel, Emerald Golf Course is an easy option for golf enthusiasts in Maui.

  • Turtle TownTourist attraction

    3.1 km · 5 min by car

    Turtle Town, a tourist site known for observing sea turtles in their natural habitat.

    Practical information

    The concierge’s wordFor a nature break in Maui, Turtle Town suits a calm moment if you’d like to observe sea turtles in their natural habitat.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Wailea Beach ParkPark

    173 m · 2 min walk

    Wailea Beach Park, a park ideal for relaxing and enjoying nature by the seaside, just a two-minute walk away.

    Practical information

    The concierge’s wordA 2-minute walk away, Wailea Beach Park gives you an easy seaside break to unwind, stroll a little, and enjoy the natural setting.

  • Wailea Beach PathPark

    582 m · 7 min walk

    Beach path a seven-minute walk away, ideal for strolls along the water and enjoying coastal views.

    Practical information

    The concierge’s wordA 7-minute walk away, Wailea Beach Path is ideal early in the morning or later in the day for a waterside stroll.

  • Mokapu Beach ParkPark

    1.3 km · 16 min walk

    Mokapu Beach Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in Maui, head to Mokapu Beach Park if you’re in the mood for an easy walk among lawns and paths.

  • Keawakapu II Beach ParkPark

    1.8 km · 3 min by car

    Keawakapu II Beach Park, a park providing a natural space to relax and enjoy the beach.

    Practical information

    The concierge’s wordFor a nature-filled break in Maui, Keawakapu II Beach Park is well suited to a relaxing moment between park and beach.

  • Po‘olenalena Beach Park - Chang's BeachPark

    1.9 km · 3 min by car

    Po‘olenalena Beach Park, a park providing beach access and spaces for relaxation.

    Practical information

    The concierge’s wordFor an easy break in Maui, head to Po‘olenalena Beach Park - Chang's Beach: beach access and quiet spots to unwind.

  • Makena Landing ParkPark

    2.9 km · 5 min by car

    Makena Landing Park, a park featuring green spaces and facilities for outdoor activities.

    Practical information

    The concierge’s wordFor an open-air break in Maui, Makena Landing Park is well suited to a simple moment between green spaces and outdoor activities.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Four Seasons Resort Maui at Wailea?

    Standard check-in begins in the afternoon and check-out is generally in the late morning. Please contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is possible depending on room availability upon arrival. It is recommended to request this in advance with the reception or concierge.

  • Does the hotel offer a late check-out service and under what conditions?

    A late departure may be granted based on hotel occupancy, with possible additional charges. It should be requested on the same day at the reception.

  • Does the Four Seasons Resort Maui at Wailea offer an express check-in/check-out service?

    An express check-in and check-out service is available to streamline the formalities, especially for guests with scheduled transfers.

  • Are airport transfers offered?

    Private transfers can be arranged between Kahului Airport (OGG) and the resort via the concierge, with vehicles suitable for the size of your group.

Location & Access

  • Where is the Four Seasons Resort Maui at Wailea located on the island of Maui?

    The Four Seasons Resort Maui at Wailea is located in Wailea, beachfront on Wailea Beach, in the southwestern part of the island of Maui.

  • What is the distance between the hotel and the airport?

    The nearest main airport is Kahului (OGG), located approximately 27 kilometres from the resort, which is about a 30 to 40-minute drive depending on traffic.

  • Is the Four Seasons Resort Maui at Wailea directly located on Wailea Beach?

    The resort has direct access to Wailea Beach, with a path from the gardens allowing guests to reach the beach on foot in a few minutes.

  • What are the most convenient means of transport to get around between the hotel and the rest of Maui?

    It is advisable to rent a car or use a chauffeur-driven service to get around Maui, as public transport is limited in this area.

  • Does the hotel have parking?

    Parking with valet service is offered to guests with vehicles, for a daily fee. Please contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • How are the rooms configured at the Four Seasons Resort Maui at Wailea?

    The rooms and suites are among the largest in Maui, featuring a balcony or lanai, marble bathroom, seating area, and often garden or ocean views.

  • What amenities are available in the hotel rooms?

    Amenities typically include a flat-screen TV, minibar, coffee machine, safe, air conditioning, and luxury bath products.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, both in the rooms and in public areas, with a connection included for guests.

  • Do the rooms at the Four Seasons Resort Maui at Wailea offer an ocean view?

    The resort offers garden, partial ocean, or beachfront views depending on the category of room or suite booked.

Included Services

  • Does the hotel have a pool?

    The Four Seasons Resort Maui at Wailea has several pools, including a family pool, an adults-only pool, and a pool near the beachfront.

  • What types of beach and pool services are included for guests?

    Services include beach service, towels, sun loungers, complimentary water, as well as cabanas around the pools, some with free access.

  • Is housekeeping provided daily at the Four Seasons Resort Maui at Wailea?

    Daily housekeeping and evening turndown service are provided in the rooms and suites.

  • Is concierge service available during the stay?

    The resort offers a full concierge service, available to arrange transfers, excursions, restaurants, and bespoke experiences.

  • Is there a gift shop or gift store within the Four Seasons Resort Maui at Wailea?

    The Four Seasons Resort Maui at Wailea offers a gift and souvenir shop, as well as access to other shops in the Wailea complex.

Dining

  • What are the main restaurants at the Four Seasons Resort Maui at Wailea?

    Several restaurants are located on-site, including Spago, DUO Steak & Seafood, and Ferraro’s Bar e Ristorante, offering local and international cuisine.

  • What type of breakfast is offered?

    Breakfast is offered à la carte and as a buffet in certain areas, with continental, American, and local options.

  • Is food included in the room rate at the Four Seasons Resort Maui at Wailea?

    Meals are generally not included in the room rate, unless a specific offer or package is mentioned at the time of booking.

  • Does the Four Seasons Resort Maui at Wailea offer room service?

    Room service is available, allowing guests to order food and drinks to their room at various times of the day.

Billing & Policies

  • How much does a night at the Four Seasons Resort Maui at Wailea cost on average?

    The nightly budget varies greatly depending on the season, room category, and offers, with rates generally positioned in the luxury segment. Contact the concierge to confirm the day's terms.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and season, with specific deadlines for cancelling without fees. It is specified at the time of booking.

  • Are there any occupancy taxes to pay?

    Local taxes and possibly service fees may be added to the room rate. An occupancy tax may be applied according to regulations.

  • What are the payment conditions for a reservation at the Four Seasons Resort Maui at Wailea?

    Some rates must be paid in advance, while others offer flexibility. Payment conditions are detailed at the time of booking.

Spa & Wellness

  • What types of treatments are offered at the spa of the Four Seasons Resort Maui at Wailea?

    The hotel's spa offers a wide range of massages, body and facial treatments, inspired by Hawaiian and international traditions.

  • What wellness facilities are available on-site?

    The spa has treatment rooms, relaxation areas, and offers outdoor cabana services in some cases.

  • Does the hotel organise yoga or fitness classes for guests?

    Yoga and fitness sessions can be organised, sometimes in groups or privately, including outdoors depending on the schedule.

Family & Kids

  • Is the Four Seasons Resort Maui at Wailea suitable for family stays with children?

    Children can enjoy the family pool and age-appropriate activities, sometimes supervised according to the resort's schedule.

  • Can the hotel provide baby cots or equipment for young children?

    Baby cots and some equipment for children can be provided upon request, subject to availability.

  • Is there a babysitting service at the Four Seasons Resort Maui at Wailea?

    A childcare service may be offered through licensed providers or specific programmes. Contact the concierge to confirm the day's terms.

Pets

  • Are pets allowed at the Four Seasons Resort Maui at Wailea?

    The hotel generally does not accept pets, with the possible exception of certain assistance animals in accordance with regulations.

  • Are there restrictions regarding pets in the hotel's common areas?

    Pets are usually not allowed in the rooms, restaurants, and pool areas to ensure comfort and hygiene.

  • Can I stay at the Four Seasons Resort Maui at Wailea with a service animal?

    The specific policy for service animals is defined by the hotel and complies with local standards. Please contact the concierge to confirm the current arrangements.

Accessibility

  • Is the Four Seasons Resort Maui at Wailea accessible to people with reduced mobility?

    The resort offers rooms and access suitable for people with reduced mobility, including elevators and ramps in common areas.

  • Does the hotel have rooms adapted for wheelchair users?

    Some rooms are specifically designed with accessible bathrooms and specific amenities. It is advisable to request them at the time of booking.

  • Are the main facilities of the resort easily accessible for disabled persons?

    The main facilities such as restaurants, pools, and spa are accessible via paved paths or elevators.

Activities & Leisure

  • How does the review level of the Four Seasons Resort Maui at Wailea compare to other Maui resorts?

    Online reviews describe the resort as one of the best hotels in Wailea Maui, appreciated for its service, rooms, and beachfront location.

  • What leisure activities are easily accessible from the hotel?

    Guests have access to activities such as snorkeling, paddleboarding, surfing, as well as organised tours to explore the island of Maui.

  • Are the activities offered at the Four Seasons Resort Maui at Wailea included or paid?

    The service is not sold as all-inclusive, with most activities offered à la carte through the hotel or external providers.

  • Is the Four Seasons Resort Maui at Wailea considered one of the best hotels in Wailea Maui?

    The resort is frequently ranked among the best Maui resorts and is often cited as one of the most renowned hotels on Wailea Beach.

Sustainability

  • Is Four Seasons owned by Bill Gates?

    Four Seasons Hotels and Resorts is an international luxury chain whose ownership structure includes stakes from major investors, including entities linked to Bill Gates.

  • What sustainability initiatives are implemented at the Four Seasons Resort Maui at Wailea?

    The resort applies sustainability practices such as reducing plastics, recycling programs, and responsible management of energy and water.

  • Does the Four Seasons Resort Maui at Wailea commit to protecting the local environment?

    The hotel encourages responsible practices, including recommendations to guests to preserve the beaches, reefs, and local wildlife.

The Concierge answers — Four Seasons Resort Maui at Wailea

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Kahului Airport and Four Seasons Resort Maui at Wailea?

    The concierge can organise private transfers to and from Kahului Airport (OGG) by car or SUV, with personalised greeting at the terminal.

  • How can I arrange a chauffeur service during my stay at Four Seasons Resort Maui at Wailea?

    The concierge can book a taxi, a chauffeur service, or a rental vehicle delivered directly to the resort.

  • Can the concierge help me rent a car to explore Maui from the hotel?

    The concierge can advise on the best local companies and book the appropriate vehicle for the number of passengers and luggage.

  • Is it possible to book a transfer from Four Seasons Resort Maui at Wailea to the port for a cruise?

    The concierge can arrange round-trip transfers to the port for your cruises or water excursions departing from Maui.

  • Can I ask the concierge to arrange a transfer to another hotel in Wailea or Lahaina?

    The concierge can plan transfers to other resorts in Wailea or to Lahaina, with timings tailored to your activities.

Restaurant Reservations

  • How can I book a table in the restaurants at Four Seasons Resort Maui at Wailea?

    Reservations are made through the concierge, who can secure priority tables in the resort's restaurants such as Spago, DUO, and Ferraro’s.

  • Can the concierge recommend and book outside restaurants around Wailea Beach?

    The concierge can recommend the best restaurants in Wailea Beach and Maui and make reservations according to your culinary preferences.

  • Is it possible to arrange a private romantic dinner at Four Seasons Resort Maui at Wailea?

    The concierge can organise a private dinner on the beach or on your lanai, with a personalised menu and dedicated service.

  • Can I ask the concierge to manage my food allergies with the hotel restaurants?

    The concierge can notify your dietary restrictions and coordinate with the chefs to adapt the menus of the restaurants and room service.

Spa Bookings

  • How can I book a massage or treatment at the spa of Four Seasons Resort Maui at Wailea?

    Reservations are made through the concierge, who can secure your slots at the spa and optimise your treatment schedule.

  • Can the concierge prepare a complete spa programme for a relaxing day?

    The concierge can organise a half-day wellness experience with massages, facials, and access to facilities based on availability.

  • Is it possible to book couple's spa treatments for a romantic stay?

    The concierge can book couple's treatments and optimise the timings to coincide, especially for honeymoons and wedding anniversaries.

Excursions & Cultural Visits

  • Can the concierge organise day excursions to visit the main sites of Maui?

    The concierge can book excursions to Haleakalā, the Road to Hana, or local cultural tours with certified guides.

  • How can a whale watching trip be organised during my stay in Wailea?

    The concierge can book whale watching cruises in season, with transfers from the resort.

  • Is it possible to book a luau or a traditional Hawaiian evening through the concierge?

    The concierge can offer Hawaiian cultural experiences, such as luaus, shows, and workshops, including reservations and transportation.

Special Occasions

  • Can the concierge assist in planning a marriage proposal at the Four Seasons Resort Maui at Wailea?

    The concierge can organise romantic decorations, flowers, champagne, and a customised dinner for a marriage proposal.

  • How can a vow renewal ceremony be organised at the hotel?

    The concierge can coordinate photographers, venues, and services for a vow renewal ceremony on the beach or at the resort.

  • Can a surprise birthday celebration be arranged in my suite?

    The concierge can prepare a customised birthday celebration with a personalised cake, room decoration, and festive table reservation.

Shopping & Luxury Services

  • Can the concierge recommend the best shopping options near the Four Seasons Resort Maui at Wailea?

    The concierge can direct you to the Four Seasons Maui boutique and the Wailea shopping centres, and arrange dedicated transport.

  • Is it possible to have a personal shopper service during my stay in Wailea?

    The concierge can book a personal shopper or a private shopping session at certain partner local boutiques.

  • Can I ask the concierge to ship my purchases made in Maui to my country?

    The concierge can arrange for your purchases or souvenirs to be shipped directly to your home.

Family Activities

  • Can the concierge recommend activities for a family with children at the Four Seasons Resort Maui at Wailea?

    The concierge can suggest child-friendly activities, such as surfing lessons, boat outings, or cultural workshops.

  • Is it possible to book a family photo session during our holiday in Maui?

    The concierge can arrange family photo sessions with professionals at Wailea Beach or in the resort gardens.

Personalized Experiences

  • Can I ask the concierge to create a personalised programme to explore Maui?

    The concierge can create customised itineraries combining beaches, culture, gastronomy, and spa according to the length of your stay.

  • Can the concierge organise exclusive private experiences departing from the Four Seasons Resort Maui at Wailea?

    The concierge can organise private experiences such as yacht outings, private surfing lessons, or helicopter tours according to your wishes.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits