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5★ · Portland

The Ritz-Carlton Portland

900 SW Washington St, Portland, OR 97205, États-Unis, Portland

4.54.5/5350 reviews · Google rating
  • Central Portland location
  • Easy access to local attractions
  • Close to lively neighbourhoods
  • Elegant, welcoming atmosphere

Hotel 5-star in Portland, United States, in the heart of Portland, featuring attentive service, modern facilities and wellness areas.

Is The Ritz-Carlton Portland well located for exploring Portland on foot?

Yes. The hotel sits in central Portland, which makes getting around on foot straightforward depending on your plans.

Powell’s City of Books and Pioneer Courthouse Square are about a 3-minute walk away. Several performance venues are also nearby.

How much does it cost to stay at The Ritz-Carlton Portland?

Rates vary with your dates, room category and booking conditions.

For an accurate budget, check your exact stay dates or ask the concierge to compare the available options.

Is there a restaurant at The Ritz-Carlton Portland?

Yes. The hotel has a restaurant, Bellpine, as well as a bar, a lounge and breakfast service.

Bellpine focuses on Pacific Northwest cuisine. If you plan to dine there, it is sensible to arrange your timing in advance.

A word from the Concierge

The Ritz-Carlton Portland through the Concierge's eyes

Located in Portland, United States, The Ritz-Carlton Portland is a 5★ hotel that embodies luxury and comfort. This property sits in the heart of the city, providing easy access to local attractions and vibrant neighborhoods. The Ritz-Carlton address signifies impeccable service and attention to detail, making it a popular choice for discerning travelers.

What sets this hotel apart is its elegant atmosphere and warm ambiance. Guests appreciate the refined setting, ideal for both business and leisure stays. The hotel offers modern facilities and attentive staff, ensuring a memorable experience. Common areas are thoughtfully designed to promote relaxation and well-being.

Before you go, know that the hotel suits couples and business travelers alike. Portland offers a variety of activities and restaurants nearby, perfect for exploring local culture. Check seasonal events to fully enjoy your stay.

_My tip from the Concierge: book in advance to secure the best dining and activity options, especially during peak season._

Why choose The Ritz-Carlton Portland?

The Ritz-Carlton Portland is an exceptional address in Portland, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Central Portland location
  • Easy access to local attractions
  • Close to lively neighbourhoods
  • Elegant, welcoming atmosphere
  • Shared spaces designed for relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast before the city

    Beginning the day in a great downtown hotel, before Portland reaches full pace, is one of the simplest and most satisfying pleasures. This experience focuses on an unhurried start, attentive service and a gentle transition between the privacy of the room and the city’s energy. It suits both business travellers and couples planning to head out afterwards in the best possible frame of mind.

    Rythme douxIncluded in your stay
  • Concierge-led route through Portland neighbourhoods

    Given the hotel’s central location, it makes particular sense to ask the concierge for a route tailored to your stay: a few hours between meetings, an afternoon focused on cafés and shops, or an evening shaped around the city’s livelier districts. This experience reflects the true luxury of urban travel: saving time, avoiding generic suggestions and discovering Portland according to your own interests rather than by chance.

    Sur mesureReservation required
  • Returning to the lounge after the city

    After a day spent between meetings, walks and discoveries, returning to shared spaces designed for relaxation can transform the feel of a stay. This experience is built on a simple idea: making the hotel a true urban refuge. It is a moment to pause, review notes, continue a conversation or simply let the pace subside before heading up to the room or out again for dinner.

    Included in your stay
  • An evening of comfort with turndown service

    There is a distinctly contemporary form of luxury in having nothing left to organise at the end of the day. Returning to a room prepared for the evening, finding the space restored and being able to slow down at once gives the stay a particular quality. This experience suits travellers who value rest, privacy and recovery, especially after a long flight, a demanding day or a programme combining business and leisure.

    ReposIncluded in your stay
  • An urban escape without logistical strain

    With its 24-hour front desk, luggage storage, laundry and continuous assistance, the hotel allows guests to experience Portland with notable flexibility. This experience is especially suited to short stays, early or late arrivals and tightly scheduled programmes. The point is not to accumulate services for their own sake, but to benefit from a discreet infrastructure that removes the usual frictions of travel and leaves more space for the city itself.

    Included in your stay
  • Portland for business and leisure

    The Ritz-Carlton Portland is particularly well suited to hybrid stays. One can organise an efficient working day thanks to the central location and continuity of service, then shift in the late afternoon towards a freer discovery of the city. This experience highlights that dual vocation: a hotel able to support professional demands while also providing, as soon as the schedule eases, an elegant base from which to enjoy Portland.

    BleisureReservation required

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • Bellpine

    1 Michelin star

    Restaurant

    Chef: Pedro Almeida
    Chef: Pedro Almeida

    Highlights

    • Pacific Northwest
    • Mushrooms with candied mushrooms atop a brownie and mushroom ice-cream.
    Practical information

    The concierge’s wordAt Bellpine, Pedro Almeida’s touch elevates the Pacific Northwest; save room for the candied mushrooms on brownie with mushroom ice cream.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Pets

Pets are welcome (200 € fee).

Guest to sign Dog Acceptance Agreement

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 900 SW Washington St, Portland, OR 97205, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 350 reviews

5/5Bee M

This review is for Vira, who made our most recent stay exceptional! Having been to the hotel several times over the years, my take has been that this is the nicest Portland has to offer and not necessarily the most…

5/5MAXIM PAK

Excellent stay at the Ritz-Carlton Portland. The service was outstanding, the newly renovated rooms were spacious and beautifully designed, and the entire experience felt elevated from start to finish. A true Portland…

5/5Andrew JP

Very rarely feel the need to give places a good review but this hotel is great, and that’s coming from someone (for reference) who has been fortunate enough to spend a ~week at every Peninsula hotel in the world over…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Powell's City of BooksTourist attraction

    256 m · 3 min walk

    Bookstore three minutes' walk away, offering a wide selection of new and used books.

    Practical information

    The concierge’s wordFor a calm break 3 minutes on foot away, head to Powell's City of Books and take time to browse new and used books.

  • Pioneer Courthouse SquareTourist attraction

    256 m · 3 min walk

    Pioneer Courthouse Square, an urban park three minutes' walk away, often regarded as the heart of Portland.

    Practical information

    The concierge’s wordA 3-minute walk away, Pioneer Courthouse Square is an easy pause to take the pulse of Portland between plans.

  • Roseland TheaterPerforming arts

    417 m · 5 min walk

    Concert hall a five-minute walk away, hosting various concerts and music events.

    Practical information

    The concierge’s wordA 5-minute walk away, Roseland Theater makes an easy evening extension around a concert or live music event.

  • Arlene Schnitzer Concert HallPerforming arts

    464 m · 6 min walk

    Concert hall a six-minute walk away, hosting various concerts and cultural events.

    Practical information

    The concierge’s wordA 6-minute walk away, Arlene Schnitzer Concert Hall offers an easy cultural evening, with concerts and events depending on the program.

  • Ground Kontrol Classic Arcade and BarTourist attraction

    515 m · 6 min walk

    Arcade hall a six-minute walk away, featuring a variety of classic video games.

    Practical information

    The concierge’s wordFor a playful break 6 minutes away on foot, head to Ground Kontrol Classic Arcade and Bar if you're in the mood for classic video games.

  • Portland Art MuseumTourist attraction

    582 m · 7 min walk

    Art museum a seven-minute walk away, featuring a diverse collection of works ranging from American art to contemporary art.

    Practical information

    The concierge’s wordA 7-minute walk away, the Portland Art Museum makes a lovely cultural break if you feel like moving from American art to contemporary works.

  • Lan Su Chinese GardenCultural landmark

    783 m · 9 min walk

    Chinese garden a nine-minute walk away, providing an immersion in Chinese culture and architecture.

    Practical information

    The concierge’s wordA 9-minute walk away, Lan Su Chinese Garden offers a peaceful break to immerse yourself in Chinese culture and architecture.

  • Tom McCall Waterfront ParkTourist attraction

    848 m · 10 min walk

    Urban park 848 meters away, providing green space for walking and relaxing in the city.

    Practical information

    The concierge’s wordFor a green break in the city, Tom McCall Waterfront Park is ideal for a relaxed walk or a breather between plans.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • International Rose Test GardenGarden

    1.9 km · 3 min by car

    Garden to visit, featuring a variety of roses in a landscaped setting.

    Practical information

    The concierge’s wordFor a peaceful break in Portland, head to the International Rose Test Garden if you're in the mood for roses and a soothing landscaped setting.

  • Portland Japanese GardenGarden

    2.2 km · 4 min by car

    Japanese garden, providing a space of serenity and natural beauty.

    Practical information

    The concierge’s wordFor a soothing break in Portland, Portland Japanese Garden is ideal if you're looking for serenity and natural beauty.

  • Washington ParkPark

    2.4 km · 4 min by car

    Washington Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break near the hotel, Washington Park is well suited to a quiet stroll or a moment to unwind.

  • Hoyt ArboretumBotanical garden

    2.7 km · 5 min by car

    Hoyt Arboretum, a botanical garden featuring a variety of plants and trees to explore.

    Practical information

    The concierge’s wordFor a green break in Portland, head to Hoyt Arboretum if you feel like walking among a wide variety of plants and trees.

  • Laurelhurst ParkPark

    4.2 km · 7 min by car

    Park in Portland, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Portland, Laurelhurst Park is well suited to a quiet stroll or a relaxing moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, the hotel offers on-site parking with valet service for a fee, as well as electric vehicle charging stations.

  • What are the check-in and check-out times at The Ritz-Carlton Portland?

    Check-in is generally from 4 PM and check-out until 12 PM, subject to confirmation at the time of booking.

  • Can I do an early check-in?

    Early check-in may be granted depending on room availability on the day of your arrival, often with a possible surcharge.

  • Does the hotel offer online or mobile check-in?

    Online or mobile check-in is offered through Marriott Bonvoy services to facilitate your arrival at the hotel.

  • Is it possible to request a late check-out at The Ritz-Carlton Portland?

    Late check-out is possible subject to availability and may incur additional fees, to be confirmed during your stay.

Location & Access

  • Where is The Ritz-Carlton Portland located in the city?

    The hotel is located at 900 SW Washington Street, in downtown Portland, in the Downtown/Southwest Portland area.

  • What is the distance between the hotel and the airport?

    Portland International Airport is approximately 12 miles from the hotel, or about 20 to 30 minutes by car depending on traffic.

  • How to get to the hotel by public transport from the airport or downtown?

    The hotel is accessible by public transport via the nearby Goose Hollow/SW Jefferson St (MAX) stations and the bus stop SW 18th & Goose Hollow.

  • Is it easy to find a taxi or rideshare to get to The Ritz-Carlton Portland?

    Taxis and rideshare services are readily available at the airport and downtown to take you directly to the hotel.

  • Is The Ritz-Carlton Portland well located for exploring downtown on foot?

    Downtown Portland, shops, and several major attractions are within immediate walking distance of the hotel.

Rooms & Amenities

  • What amenities can be found in the rooms at The Ritz-Carlton Portland?

    Rooms generally offer free Wi-Fi, flat-screen TV, air conditioning, premium bedding, minibar, safe, coffee/tea maker, and modern bathroom.

  • What types of rooms and suites are available in this hotel?

    The hotel offers various categories of luxury rooms and suites, some with city views and access to premium services.

  • Are there connecting rooms or rooms suitable for large families?

    Connecting rooms and family configurations are available upon request, subject to availability at the time of booking.

  • Are the rooms quiet and well insulated from outside noise?

    Quality bedding, double glazing, and the elevated position in the tower help to limit noise disturbances in the rooms.

  • Does the hotel offer rooms specifically adapted for wheelchair users?

    Accessible rooms for guests with reduced mobility, with suitable amenities, are offered and detailed upon request from the hotel.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, including in the rooms and common areas.

  • What services and amenities are included for guests staying at the Ritz-Carlton Portland?

    The hotel offers concierge service, fitness centre, spa, indoor pool, business centre, and daily turndown service.

  • Are there complimentary drinks or welcome services for hotel guests?

    Coffee or tea is offered in the lobby, and access to the fitness centre is generally included for guests.

  • Is a 24-hour room service offered at The Ritz-Carlton Portland?

    Room service is available 24 hours a day for in-room dining.

  • Is there an on-site laundry or dry cleaning service available?

    A laundry and dry cleaning service is available, often with same-day delivery options.

Dining

  • What restaurants and bars are available at The Ritz-Carlton Portland?

    The hotel features on-site restaurants and bars, including Bellpine and other dining spaces, offering local cuisine and refined menus.

  • What type of breakfast is offered?

    The breakfast offered may include à la carte or set menu options, served in the restaurant or via room service, depending on the type of rate booked.

  • What style of cuisine is served at the hotel's Bellpine restaurant?

    The Bellpine restaurant showcases cuisine inspired by the Pacific Northwest, featuring local and seasonal ingredients.

  • Can the hotel provide menus suitable for vegetarians or special diets?

    Vegetarian options and other special dietary menus are generally available in the hotel's restaurants, upon request from the staff.

  • Is there a bar or lounge for evening drinks within the establishment?

    The hotel's bars and lounges serve cocktails, wines, and small plates in a contemporary atmosphere.

Spa & Wellness

  • Does The Ritz-Carlton Portland have a spa and fitness centre?

    The hotel features a full-service spa offering treatments, massages, and wellness facilities, as well as a fitness centre.

  • Does the hotel have a swimming pool?

    Yes, the hotel has an indoor pool accessible to guests, as well as a hot tub.

  • What wellness facilities are available in addition to the pool?

    The spa and pool facilities include a jacuzzi and modern fitness equipment.

  • What are the opening hours of the spa, pool, and gym?

    The opening hours of the spa, fitness centre, and pool vary; please contact the concierge to confirm the day's schedule.

  • Can treatments or massages at the hotel's spa be booked in advance?

    Individual treatments, massages, and rituals can be booked in advance according to the hotel's spa menu.

Activities & Leisure

  • What leisure activities are available on-site at The Ritz-Carlton Portland?

    The hotel offers a modern fitness centre, a pool, a spa, and lounge areas, as well as a bar for relaxation on-site.

  • Is the hotel's location convenient for visiting the main attractions of Portland?

    Thanks to its central location, the hotel allows easy access on foot to shops, restaurants, museums, and attractions in downtown.

  • Does the hotel have facilities for events, weddings or business meetings?

    Meeting rooms, event spaces, and dedicated services are available to organise seminars, weddings, or private receptions.

  • Can excursions or guided tours of Portland be arranged from the hotel?

    Outdoor activities such as urban walks, neighbourhood tours, and nature excursions are easily accessible from the hotel with the help of the concierge.

  • Is The Ritz-Carlton Portland one of the most luxurious hotels in the city?

    The hotel is often cited among the most luxurious establishments in downtown Portland, with a high-end positioning in the city.

Family & Kids

  • Is The Ritz-Carlton Portland suitable for a family stay with children?

    Family-friendly rooms and services are offered, including the possibility of extra beds or cots upon request.

  • Is it possible to obtain a baby cot or crib in the room?

    Baby cots can generally be provided upon request, subject to availability at the hotel.

  • Are there menus or dining options suitable for children?

    The restaurant and room service may offer options suitable for children, to be specified when ordering.

  • Is there a kids' club or babysitting service in the hotel?

    No dedicated kids' club is mentioned; however, the concierge can suggest suitable family activities in the city.

  • What are the conditions for children's stays and the maximum occupancy of rooms?

    The policy for room occupancy with children varies depending on the type of room and rate; it is advisable to check at the time of booking.

Pets

  • Are pets allowed at The Ritz-Carlton Portland?

    Pets are allowed, subject to signing a specific agreement, with a non-refundable fee per stay and a maximum weight of 40 lb, for up to two pets per room.

  • Are there additional charges for staying with a dog or pet?

    A fixed fee per stay is applied for pets, while assistance animals are accepted at no additional charge.

  • What is the weight and maximum number of pets allowed per room?

    Medium-sized dogs are accepted up to approximately 40 lb, with a limited number of pets allowed per room.

  • Are assistance dogs accepted free of charge at the Ritz-Carlton Portland?

    Assistance animals are welcome and exempt from fees, in accordance with the property's accessibility policy.

Accessibility

  • Is the hotel accessible for persons with reduced mobility (PRM)?

    Accessible rooms, adapted common areas, elevators, and accessible parking are provided for persons with reduced mobility.

  • What specific facilities are available for wheelchair users?

    An accessible entrance, elevators, adapted rooms, and parking with accessible spaces are available for wheelchair users.

  • Is the hotel pool equipped for easy access for disabled persons?

    The pool has a water entry device or a self-access ramp for persons with mobility difficulties.

  • Are assistance animals allowed in all common areas of the hotel?

    Assistance dogs are admitted free of charge and without special documentation, in accordance with accessibility standards.

Billing & Policies

  • What payment methods are accepted for settling a stay at the Ritz-Carlton Portland?

    Payment for stays can generally be made by major credit card, with possible pre-authorisation upon arrival for incidental charges.

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge and are usually charged as an additional fee by external providers.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and booking conditions, often with a deadline before arrival to cancel without charge, specified at the time of booking.

  • Are there any local taxes to pay?

    Local and occupancy taxes may apply in addition to the displayed rate, in accordance with Portland and Oregon regulations.

  • How much does a night at The Ritz-Carlton Portland cost on average?

    Room rates vary depending on the period, room type, and current offers; prices can be checked in real-time on the hotel's booking channels.

Sustainability

  • Does the hotel implement an environmental or sustainability policy?

    The Ritz-Carlton Portland applies sustainability standards specific to the brand, but the details of specific environmental actions are not publicly specified. Contact the concierge to confirm the current practices.

  • What concrete sustainability or energy-saving actions are implemented at The Ritz-Carlton Portland?

    Practices such as waste reduction, energy optimisation, and the potential use of local products are generally encouraged in this type of establishment, but the details for this specific hotel are not explicitly documented. Contact the concierge to confirm the current practices.

  • Are the welcome products (soaps, shampoos) eco-friendly or refillable in the rooms?

    The bath and room products may include potentially eco-friendly quality items, but the exact nature of the ranges used is not publicly detailed. Contact the concierge to confirm the current offerings.

  • Are there programs to reduce the environmental impact of my stay (linen reuse, housekeeping on demand)?

    Options such as linen reuse and reduced housekeeping frequency may be offered to limit the environmental impact of the stay, according to internal policies. Contact the concierge to confirm the current practices.

The Concierge answers — The Ritz-Carlton Portland

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Portland Airport and The Ritz-Carlton Portland?

    The concierge can organise a private transfer by car or limousine between Portland International Airport (approximately 12 miles) and the hotel, with personalised greeting according to your arrival and departure times.

  • Is it possible to book a private driver to get around the city during my entire stay?

    The concierge can book a private driver for the duration of your stay or for a few hours, with a vehicle suited to your number of passengers and comfort needs.

  • Can the concierge advise me on areas of Portland to avoid and the safest routes to return to the hotel?

    The concierge can advise you on neighbourhoods to avoid late at night and recommend the safest routes to return to the hotel, by taxi or rideshare.

  • Can you arrange transfers for a large group arriving on several different flights?

    The concierge can organise transfers by van or minibus for groups, with coordinated timings for the arrivals and departures of multiple people.

  • Could you assist me in using public transport in Portland from the hotel?

    The concierge can guide you to the most convenient MAX Light Rail lines, buses, and streetcars, and provide maps, tickets, and schedules tailored to your visits.

Restaurant Reservations

  • Can you reserve a table at the Bellpine restaurant or at a nearby fine dining restaurant?

    The concierge can reserve a table at the hotel's Bellpine restaurant or at other fine dining establishments in Portland, taking into account your culinary preferences and time constraints.

  • Can the concierge recommend and book restaurants with vegetarian or gluten-free options?

    The concierge can recommend restaurants suitable for vegetarians, vegans, or specific intolerances and manage special requests with the establishments.

  • Is it possible to request a table with a particular view from the hotel restaurant?

    Reservations are made through the concierge, who can request a table with a view, a quiet corner, or a semi-private lounge depending on the restaurant's availability.

  • Can you organise a brunch at a renowned location in Portland over the weekend?

    The concierge can suggest iconic Portland restaurants for weekend brunches and handle reservations during the busiest times.

  • Could you plan a culinary itinerary with several restaurants and bars in one evening?

    The concierge can create a gourmet route with several addresses (cafés, wine bars, restaurants) and coordinate successive reservations.

Spa Bookings

  • How can a treatment at The Ritz-Carlton Portland spa be booked during my stay?

    Reservations are made through the concierge, who can secure a time slot at the hotel spa and advise on the best schedule according to your itinerary.

  • Is it possible to book a couples massage or a treatment for two at the hotel spa?

    The concierge can arrange for couples treatments and check the availability of private rooms for a romantic or friendly spa experience.

  • Can the concierge advise me on the best times to enjoy the spa and pool in peace?

    The concierge can provide information on peak times, access rules for the pool and spa, and reserve quieter time slots if available.

  • Can a full wellness day at the spa with multiple treatments and a lunch break be organised?

    The concierge can suggest half-day or full-day rituals, combining treatments, spa access, and possibly a light lunch.

  • Can a specific therapist or type of massage be requested through the concierge?

    The concierge can communicate your specific needs to the spa and suggest suitable therapists or treatments, subject to availability and professional advice.

Excursions & Cultural Visits

  • Could a private guided tour of Portland be organised from the hotel?

    The concierge can arrange guided tours of Portland, including the Pearl District, Downtown, and iconic neighbourhoods, with a private guide or small group tours.

  • Can assistance be provided in organising a day trip around Portland (Mount Hood, Columbia River Gorge)?

    The concierge can book excursions to the Columbia River Gorge, Mount Hood, or the coast, with transport and a local guide according to your preferences.

  • Can the concierge book tickets for museums and cultural attractions in Portland?

    The concierge can obtain information on current exhibitions and reserve tickets or time slots for major museums and attractions.

Special Occasions

  • Can assistance be provided in organising a wedding or private reception at The Ritz-Carlton Portland?

    The concierge can coordinate with the events team to organise a wedding or reception, including spaces, catering, decoration, and vendor recommendations.

  • Is it possible to prepare a romantic surprise in the room (flowers, champagne) before our arrival?

    The concierge can arrange for flowers, champagne, pastries, or special decorations to be prepared in the room for an anniversary or honeymoon.

  • Can the concierge recommend a photographer for a couple's photo shoot in the hotel?

    The concierge can suggest local photographers and assist in coordinating a photo shoot in the hotel or around the city, subject to permission.

Shopping & Luxury Services

  • Can you recommend the best luxury and designer shopping addresses near the Ritz-Carlton Portland?

    The concierge can recommend luxury boutiques, local designers, and high-end shopping centres nearby, as well as organise a personalised shopping itinerary.

  • Is it possible to book a personal shopper or a private shopping session through the concierge?

    The concierge can, depending on partner availability, arrange for a personal shopper or a private shopping session at certain boutiques.

Family Activities

  • Can the concierge suggest family-friendly activities suitable for young children in Portland?

    The concierge can suggest child-friendly activities (interactive museums, parks, zoo) and organise the necessary reservations for the whole family.

Personalized Experiences

  • Can you create a personalised 3-day itinerary in Portland including gastronomy, nature, and culture?

    The concierge can design a customised programme including restaurants, visits, spas, and events based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits