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5★ · New York

The Mark

25 E 77th St, New York, NY 10075, États-Unis, New York

4.54.5/5917 reviews · Google rating
  • Upper East Side address
  • Close to shops and museums
  • Opened in 1927
  • Listed in The World’s 50 Best Hotels 2025

Hotel 5-star in New York, in the heart of the Upper East Side, featuring personalised service, elegant decor and a refined atmosphere.

Where is The Mark in New York, and what can you easily reach on foot?

The Mark is in the Upper East Side, a sought-after area for shopping and museums.

The Metropolitan Museum of Art is a 6-minute walk away. The Guggenheim is about 11 minutes away on foot.

How much does it cost to stay at The Mark?

Rates vary with the season, room category and booking conditions.

For an accurate budget, check your exact dates or ask the Concierge for the most suitable options for your stay.

Does The Mark have a restaurant and a bar?

Yes, the hotel has a restaurant, a bar and breakfast service.

If you want to plan meals around museum visits or shopping, the concierge can help structure the day.

A word from the Concierge

The Mark through the Concierge's eyes

Located in New York, The Mark is a renowned 5★ hotel embodying urban luxury. It sits in the Upper East Side, a favored area for shopping and museums. Opened in 1927, the hotel attracts discerning guests seeking comfort and sophistication. Listed in The World's 50 Best Hotels 2025, it is recognized for its exceptional service and refined atmosphere.

What sets The Mark apart is its chic ambiance and attention to detail. The common areas are elegantly decorated, offering a blend of modernity and classic style. Travelers appreciate the personalized service and quality facilities. This hotel is ideal for those seeking a high-end experience in a dynamic urban setting.

Before you go, note that The Mark suits both couples and business travelers. The atmosphere is calm, perfect for relaxation after a day of exploration. The seasons in New York bring different charms, but spring and fall are particularly pleasant for enjoying the city. Access is convenient with public transport nearby.

_My tip from the Concierge: book your stay several months in advance, especially during peak seasons._

Why choose The Mark?

The Mark is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Upper East Side address
  • Close to shops and museums
  • Opened in 1927
  • Listed in The World’s 50 Best Hotels 2025
  • Décor blending modern and classic styles

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Dry cleaning
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1927 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 25 E 77th St, New York, NY 10075, États-Unis

Map showing the location of The Mark
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Guest reviews

4.5 / 5 · 917 reviews

1/5Jonathan Reys

Mark hot dogs horrible, I don't understand what's so hard of putting a hotdogs on a bun , I'm sorry but they need to hire someone that can handle fast paste service especially when it come to serving hot dogs . I'm…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Metropolitan Museum of ArtTourist attraction

    463 m · 6 min walk

    Art museum a six-minute walk away, featuring a vast collection of works from antiquity to the present day.

    Practical information

    The concierge’s word — A 6-minute walk away, the Metropolitan Museum of Art offers an ideal cultural break, letting you move from antiquity to contemporary art with your mood.

  • Musée Solomon R. GuggenheimTourist attraction

    935 m · 11 min walk

    Art museum 935 meters away, known for its unique architecture and modern art collections.

    Practical information

    The concierge’s word — For a cultural break in New York, head to the Solomon R. Guggenheim Museum, ideal if you enjoy distinctive architecture and modern art.

  • Zoo de Central ParkZoo

    1.1 km · 13 min walk

    Zoo located 1.1 km away, featuring a variety of animals in a natural setting in the heart of New York.

    Practical information

    The concierge’s word — For a nature break in the heart of New York, this zoo is ideal if you're traveling with family or want to see animals without leaving the city.

  • Muséum américain d'histoire naturelleMuseum

    1.1 km · 13 min walk

    Museum 1.1 km away, dedicated to natural history with diverse exhibits on biodiversity and Earth sciences.

    Practical information

    The concierge’s word — For a cultural break in New York, this museum is well suited to a daytime visit if you enjoy biodiversity and Earth sciences.

  • Lincoln Center for the Performing ArtsPerforming arts

    1.7 km · 3 min by car

    Performance arts theater a seventeen-minute walk away, dedicated to the performing arts and hosting various cultural events.

    Practical information

    The concierge’s word — For a cultural break, head to Lincoln Center for the Performing Arts, a 17-minute walk away, especially if you’re in the mood for an evening of performing arts.

  • Museum of Modern ArtTourist attraction

    1.9 km · 3 min by car

    Modern art museum showcasing collections of contemporary and modern works.

    Practical information

    The concierge’s word — Perfect for a cultural break in the heart of New York, especially if you feel like immersing yourself in modern and contemporary art.

  • Cathédrale Saint PatrickChurch

    2.1 km · 4 min by car

    St. Patrick's Cathedral, an iconic religious building in New York, known for its neo-Gothic architecture.

    Practical information

    The concierge’s word — Stop by for a calm break in the heart of New York, especially if neo-Gothic architecture appeals to you.

  • Radio City Music HallTourist attraction

    2.2 km · 4 min by car

    Concert hall located 2,200 meters away, known for its diverse performances and events.

    Practical information

    The concierge’s word — If you're in the mood for a lively evening, Radio City Music Hall makes a great break with its varied shows and events.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Central ParkPark

    831 m · 10 min walk

    Central Park, a vast green space in the heart of New York, perfect for walking and enjoying nature.

    Practical information

    The concierge’s word — For a green break in the heart of New York, head to Central Park for a peaceful stroll and a real breath of nature.

  • Times SquareSquare

    2.7 km · 5 min by car

    Times Square, a bustling plaza in New York known for its bright screens and vibrant atmosphere.

    Practical information

    The concierge’s word — To feel New York’s energy, head to Times Square in the evening, when the bright screens and vibrant atmosphere take over.

  • Bryant ParkPark

    2.9 km · 5 min by car

    Bryant Park, an urban park providing green space in the heart of New York.

    Practical information

    The concierge’s word — For a green break in the heart of New York, Bryant Park is ideal between appointments or to catch your breath in the city.

  • High LinePark

    4.6 km · 8 min by car

    High Line, an elevated urban park providing green space and walking paths in a unique setting.

    Practical information

    The concierge’s word — For a green break between plans, the High Line offers an elevated walk in a distinctive setting, ideal during the day.

Places to visit nearby

The sights, landmarks and walks I recommend around The Mark — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Mark Hotel New York located exactly?

    The Mark is located at 25 East 77th Street, at the corner of Madison Avenue, in the Upper East Side of Manhattan, just a few minutes' walk from Central Park and the Metropolitan Museum of Art.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 15 kilometres from LaGuardia, 28 kilometres from JFK, and 26 kilometres from Newark Liberty, average driving distances from the Upper East Side.

  • In which neighbourhood of New York is The Mark located and what can be found around it?

    The Mark is situated on Madison Avenue, in close proximity to Central Park and the Metropolitan Museum of Art, in a chic residential area favoured by visitors seeking tranquility and luxury boutiques.

  • Is the hotel well served by the subway and public transport?

    The 77 St subway station (line 6, Lexington Avenue) is about a 4-minute walk from the hotel, and the 86 St station can be reached in approximately ten minutes.

  • Is The Mark New York considered a luxury hotel in its neighbourhood?

    The Mark occupies a historic building in the Upper East Side, renovated in a chic contemporary style, and has a high-end reputation among a loyal and international clientele.

Arrival & Departure

  • Is The Mark Hotel New York really worth it for a luxury stay in Manhattan?

    The Mark is recognised as one of the contemporary luxury hotels in the Upper East Side, with very attentive service, a sought-after location, and luxury amenities, making it particularly popular with discerning guests.

  • What are the usual check-in and check-out times at The Mark?

    Generally, the hotel applies a check-in time from 3:00 PM and a check-out time until 12:00 PM, subject to the policies in effect on your dates of stay.

  • Can I check in early?

    An early check-in may sometimes be granted depending on room availability upon arrival. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at The Mark Hotel?

    A late check-out may be offered upon request and depending on hotel occupancy, possibly for an additional fee. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer luggage storage before arrival or after departure?

    A luggage storage service is usually available to keep your bags before check-in time or after check-out, convenient for enjoying the city more freely.

  • Does the hotel have parking?

    The Mark does not declare a private parking facility on-site as a main amenity. Guests typically use nearby parking solutions or valet services if available.

Rooms & Amenities

  • What types of rooms and suites does The Mark New York offer?

    The Mark offers double rooms and various categories of suites, including large suites that are highly appreciated for their generous spaces and elegant decor.

  • What is the level of comfort and amenities in the rooms at The Mark?

    The rooms are renowned for their comfort, marble bathrooms, high-quality bedding, and premium amenities, all in a chic contemporary style.

  • What main amenities can be found in the hotel rooms and suites?

    The rooms and suites typically include air conditioning, a television, a minibar, luxurious bathrooms, and high-end room service.

  • Are The Mark's suites suitable for family or long-term stays?

    Some suites offer particularly generous spaces, suitable for long stays or families, with separate living areas and the possibility of views over the neighbourhood.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally available in the hotel and rooms, often included in the stay at establishments of this standard.

  • Does the hotel have a gym or fitness centre?

    A fitness centre accessible 24/7 is offered, with modern equipment, allowing guests to work out at any time.

  • What included services are typically offered during a stay at The Mark?

    Daily housekeeping, concierge services, and room service are part of the standard offerings at this luxury hotel.

  • Is room service available 24/7 at The Mark Hotel?

    The room service is renowned for the quality of its cuisine, particularly for breakfast and meals served in-room.

  • Are airport transfers offered?

    Private transfers to the airports can be arranged upon request, via the concierge or reception service, with different types of vehicles available.

Dining

  • What restaurants and bars are available at The Mark Hotel NY?

    The hotel features two restaurants, The Mark Restaurant by Jean-Georges and Caviar Kaspia, as well as a bar, offering refined cuisine and cocktails.

  • What does The Mark Restaurant by Jean-Georges offer in New York?

    The Mark Restaurant by Jean-Georges serves breakfast, lunch, and dinner, with a menu crafted by chef Jean-Georges, appreciated for its contemporary cuisine.

  • What is Caviar Kaspia at The Mark Hotel?

    Caviar Kaspia, located within the hotel, offers a cuisine focused on caviar and high-end specialties in an intimate setting.

  • What type of breakfast is offered?

    Breakfast is generally offered as an option and may include a continental breakfast, served in the restaurant or in-room according to your preferences.

  • Is the dining at The Mark Hotel well-rated in customer reviews?

    The Mark is known for certain specialties served in the restaurant and bar, such as signature creations that contribute to its culinary reputation.

Spa & Wellness

  • What types of massages and treatments are available at The Mark New York?

    The hotel offers a range of massages and beauty treatments, including body treatments, manicures, pedicures, hairstyling, makeup, and various aesthetic services.

  • Can I book couple treatments or beauty services during my stay?

    Couple massages, facials, hair treatments, and full beauty services can be booked, often through the concierge or reception.

  • Does the hotel offer a wellness area with a personal trainer or spa?

    A fitness area with personal trainers, fitness programs, and massages is available, allowing for a combination of sport and wellness.

  • Does the hotel have a pool?

    The Mark does not mention an indoor or outdoor pool among its main amenities. Guests instead enjoy the fitness and wellness services.

Activities & Leisure

  • What activities and leisure options are offered by The Mark Hotel NY?

    A selection of activities is offered, including a fitness centre, massages, guided bike tours, and experiences around the neighbourhood.

  • Does the hotel provide easy access to activities in Central Park?

    To enjoy Central Park, walking, biking, or guided tours can be arranged, with the hotel located just a few minutes from the park.

  • Can I book guided tours or excursions from the hotel?

    Services such as bike tours or personalised experiences in the neighbourhood can be booked for an additional fee, depending on available partnerships.

  • What are the customer reviews for The Mark Hotel New York?

    Online reviews describe the hotel as very comfortable, with attentive service, an ideal location, and chic decor, contributing to its popularity among travellers.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    The Mark is appreciated by families for its spacious rooms and proximity to parks and museums. Contact the concierge to confirm the arrangements for the day.

  • Are the suites at The Mark suitable for a long family stay?

    Large suites and a quiet location in the Upper East Side make it possible to consider extended stays with children in a comfortable setting.

  • What children's activities are easily accessible from The Mark?

    Family activities and outings can be organised around the Metropolitan Museum of Art and Central Park, which are easily accessible on foot from the hotel.

  • Can I request a babysitting service during my stay at The Mark?

    Childcare or babysitting services may sometimes be offered in this type of establishment. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Mark?

    Pets are generally accepted in this upscale hotel, which is pet-friendly, with services tailored for four-legged companions.

  • Are special services provided for pets at The Mark Hotel?

    Specific services may be offered for pets, such as beds or bowls in the room. Contact the concierge to confirm the arrangements for the day.

  • Should I inform the hotel in advance if I am coming with my pet?

    It is recommended to inform the hotel of a pet's presence at the time of booking, so that any associated fees and conditions can be applied.

  • Are there restrictions regarding the size or number of pets allowed?

    Some luxury hotels impose a maximum size or number of pets per room. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is The Mark Hotel NY easily accessible for people with reduced mobility?

    The hotel has elevators serving the floors and a ground-level entrance from the street, facilitating arrival for guests with luggage or reduced mobility.

  • Are there rooms adapted for disabled guests?

    Rooms adapted for guests with reduced mobility may be offered at this type of establishment. Contact the concierge to confirm the arrangements for the day.

  • Is the staff trained to assist guests with specific needs?

    The staff is known for its attentive and personalised service, which facilitates the handling of specific accessibility needs.

  • Should I inform the hotel in advance of my accessibility needs?

    It is advisable to mention your specific accessibility needs when booking so that the hotel can prepare for your arrival accordingly.

Billing & Policies

  • What is the average cost of a night at The Mark Hotel New York?

    The rates at The Mark are among the highest in Manhattan for a five-star hotel, and vary depending on the period, room category, and available offers.

  • Do the prices at The Mark Hotel vary significantly by season and category?

    The prices for stays fluctuate according to dates, demand, room category, and hotel policies. It is advisable to check the rates for your specific dates.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, with options that are more or less flexible and specific conditions for suites and special offers.

  • Are there any occupancy taxes to pay?

    Local taxes and occupancy fees may be added to the room rate, as is customary in New York. It is advisable to check at the time of booking.

  • What payment methods and guarantees are required for a reservation at The Mark?

    Payments are generally made by major credit card, sometimes with pre-authorisation, and reservation guarantees follow the standards of luxury hotels in New York.

  • Are the cancellation and deposit guarantee conditions stricter at The Mark Hotel?

    Some luxury hotels in New York apply a strict policy regarding deposit guarantees and late cancellations. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does The Mark Hotel New York have an environmental or sustainability policy?

    Many luxury hotels in New York highlight environmental initiatives, such as reducing plastics and energy savings. Contact the concierge to confirm the arrangements for the day.

  • What concrete sustainable development actions are implemented at the hotel?

    Sustainability programmes may include waste management, energy-efficient equipment, and the choice of responsible products, depending on the establishment's strategy. Contact the concierge to confirm the details for the day.

  • Where can I find detailed information about The Mark's sustainability approach?

    Some hotels communicate their ecological commitments via their official website or in the room. Contact the concierge to confirm the details for the day.

  • Is The Mark suitable for travellers sensitive to ecological issues?

    Some guests choose hotels like The Mark to combine luxury with environmental respect when responsible programmes are in place. Contact the concierge to confirm the details for the day.

The Concierge answers — The Mark

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between The Mark and the airport?

    The concierge can organise a private transfer by car or limousine between The Mark and New York airports, with personalised greeting and adjustment to flight schedules.

  • Is it possible to book a chauffeur-driven car for the day?

    The concierge can book a chauffeur-driven car service for the duration of your stay, including availability at specified times for visits or business appointments.

  • Can the concierge arrange my transport to Broadway and Downtown?

    The concierge can advise on the best transport options to Broadway, Downtown, or Brooklyn and book taxis, ride-sharing services, or limousine trips according to your needs.

  • Can I request a transfer suitable for a family with children from the airport?

    The concierge can organise a transfer in an SUV or van for families, with child seats if necessary and coordination with flight times.

  • Can you arrange transport for a shopping day outside of Manhattan?

    The concierge can plan trips to outlets or Woodbury Common and coordinate a round-trip car service with waiting on site.

Restaurant Reservations

  • Can the concierge reserve a table at The Mark Restaurant by Jean-Georges?

    Reservations are made directly through the concierge, who can secure tables at The Mark Restaurant by Jean-Georges and recommend other nearby dining establishments.

  • Can you secure a reservation at a Michelin-starred restaurant in New York?

    The concierge can arrange dinners at highly sought-after restaurants in the Upper East Side or Midtown, taking into account your culinary preferences and timings.

  • Can the concierge suggest child-friendly restaurants?

    The concierge can recommend family-friendly restaurants and reserve tables with high chairs or children's menus if available.

  • Is it possible to organise a private dinner for a group at the hotel restaurant?

    The concierge can organise a private or semi-private dinner for an event, in coordination with The Mark Restaurant or other nearby venues.

Spa Bookings

  • Can you book a massage or wellness treatment during my stay at The Mark?

    The concierge can book massages, facial treatments, and beauty services offered at the hotel, as well as coordinate appointments at partner spas in the area.

  • Can the concierge arrange hair and makeup services before an event?

    The concierge can organise hair, makeup, or manicure sessions before an event, relying on the beauty services available at the hotel or nearby.

  • Is it possible to book a couple's treatment?

    The concierge can schedule couple's treatments and adjust timings for a coordinated relaxation experience for two.

Excursions & Cultural Visits

  • Can you arrange a guided tour of the Metropolitan Museum of Art from The Mark?

    The concierge can organise guided tours of the Metropolitan Museum of Art, located just a few minutes' walk from the hotel, with tickets and potential skip-the-line access.

  • Can the concierge prepare a walking tour around the hotel?

    The concierge can suggest personalised walking routes in the Upper East Side and Central Park, with recommendations for viewpoints and museums.

  • Is it possible to book a private tour of New York from the hotel?

    The concierge can book private car or minibus tours of New York, including must-see attractions like Times Square, the Statue of Liberty, and Brooklyn Bridge.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or honeymoon?

    The concierge can arrange room decorations, flowers, champagne, and pastries to celebrate a birthday or honeymoon.

  • Can the concierge help me organise a marriage proposal at The Mark?

    The concierge can assist in preparing a marriage proposal, with personalised staging, a view of Central Park, or a special dinner.

  • Is it possible to bring in a photographer for a photo shoot at the hotel?

    The concierge can coordinate a professional photographer for a shoot in the hotel or Central Park, tailored for private events.

Shopping & Luxury Services

  • Can the concierge organise a personalised shopping session on Madison Avenue?

    The concierge can recommend luxury boutiques on Madison Avenue and arrange personalised shopping appointments or stylist services.

  • Can you set up a personal shopper service during my stay?

    The concierge can organise a personal shopper service at nearby department stores or fashion houses, according to your brand preferences.

Family Activities

  • Can the concierge suggest activities for children near The Mark?

    The concierge can suggest family activities in Central Park, child-friendly museums, and potential licensed babysitting services.

  • Can you organise a family bike outing in Central Park?

    The concierge can arrange bike or scooter rentals to explore Central Park as a family, subject to partner availability.

Personalized Experiences

  • Can you create a personalised itinerary for a first stay in New York while staying at The Mark?

    The concierge can create a tailored programme for a first stay in New York, combining sightseeing, dining, and relaxation from The Mark.

  • Does the concierge offer exclusive experiences related to the reputation of The Mark Hotel?

    The concierge can organise exclusive experiences related to The Mark's universe, depending on current partnerships and events. Contact the concierge to confirm the day's arrangements.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits