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5★ · Londres

The Berkeley

The Berkeley, Wilton Pl, London SW1X 7RL, Royaume-Uni, Londres

4.64.6/51,985 reviews · Google rating
  • Rooms and suites from 45 sqm
  • Surrenne Belgravia spa across four levels
  • Indoor pool, hammam, sauna and fitness
  • 7 treatment rooms just steps from the rooms

Hotel 5-star in London, 982 m from Buckingham Palace, featuring an indoor pool, fitness centre and valet parking.

Does The Berkeley in London have a rooftop pool?

The confirmed pool is an indoor pool within Surrenne Belgravia.

The spa also includes a hammam, sauna, fitness area and 7 treatment rooms, just steps from the guest rooms.

What is The Berkeley in London known for during a stay?

The hotel stands out for spacious rooms and suites, starting from 45 sqm.

The stay feels smooth thanks to 24-hour room service, valet parking, private airport transfers and the nearby Surrenne spa.

What is there to do near The Berkeley in London?

Buckingham Palace is about a 12-minute walk from the hotel.

The Victoria and Albert Museum, Royal Albert Hall, the Natural History Museum and the Science Museum are also reachable on foot.

A word from the Concierge

The Berkeley through the Concierge's eyes

Here, you come to London without sacrificing space. The Berkeley excels in this aspect with remarkable operational clarity. The documented rooms and suites start at 45 m² and go up to 70 m², which quickly transforms your stay. You are in London, not in a brochure setting. The real advantage lies in the seamless flow of services. A 24-hour room service, valet parking, private round-trip airport transfers, and Surrenne Belgravia just a few steps from your room. This spa spans four levels, featuring an indoor pool, hammam, sauna, fitness centre, and seven treatment rooms. Few establishments maintain this level of continuity without disrupting your rhythm. On the dining front, the house avoids redundancy. La Môme London brings its Riviera to life with a shaded terrace, while Cédric Grolet presents a counter where pastries are crafted before your eyes. This contrast works well in this part of London, balancing service precision with immediate pleasure. In a city that often mentions Mayfair, The Berkeley prefers to impress with its logistics, which is often the best sign.

Why choose The Berkeley?

The Berkeley is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Rooms and suites from 45 sqm
  • Surrenne Belgravia spa across four levels
  • Indoor pool, hammam, sauna and fitness
  • 7 treatment rooms just steps from the rooms
  • La Môme London with its shaded terrace
  • 24-hour room service and private transfers

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

5
  • Spa
  • Indoor pool
  • Fitness centre
  • Hammam
  • Sauna

Dining

2
  • Bar
  • 24-hour room service

Services

3
  • 24-hour concierge
  • Valet parking
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • La Môme London

    Restaurant

    Highlights

    • Riviera-style dining
    • brings the Riviera’s bold flavours and balmy nights to the city
    Practical information

    The concierge’s wordFor a dinner that feels like an escape without leaving the city, head to La Môme London for Riviera spirit, bold flavours, and balmy evenings.

  • Cedric Grolet’s Counter

    Chef: Cedric Grolet
    Chef: Cedric Grolet

    Highlights

    • patisserie
    • patisserie perfection piped before your eyes
    Practical information

    The concierge’s wordTake a seat at Cedric Grolet’s Counter: his pastries, finished to perfection before your eyes, are well worth it.

  • Blue Bar

    Bar

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

48 hrs prior to arrival local time

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: The Berkeley, Wilton Pl, London SW1X 7RL, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,985 reviews

5/5Omar K

Absolutely world class. Danny and Mohamed at the door are gentlemen and make it feel like home. The food, service and attention to detail matter greatly at this level, the Berkeley lives up to its reputation.

1/5Michael Gazda

Room smelled like marijuana upon arrival, notified conceirge team. Requested a different room for my wife and 1 and 2 year old so we wouldn’t have to breathe in marijuana smoke. Signs state $1,000 fine for smoking in…

2/5andrew lilley

This hotel is an absolute joke ! £1000 per night and no breakfast ? Also I took my son to the roof top pool only to be told it was full , then I took my son to the indoor pool only to be told he could only use between…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais de BuckinghamCultural landmark

    982 m · 12 min walk

    Buckingham Palace, the official residence of the British monarchy, is a short walk away.

    Practical information

    The concierge’s wordFor a royal break between appointments, head to Buckingham Palace, just a short walk from the hotel.

  • Victoria and Albert MuseumTourist attraction

    1.3 km · 15 min walk

    Art museum a twelve-minute walk away, showcasing a vast collection of decorative arts and design.

    Practical information

    The concierge’s wordA 12-minute walk away, the Victoria and Albert Museum makes a lovely break if you're in the mood for decorative arts and design.

  • Royal Albert HallTourist attraction

    1.5 km · 18 min walk

    Concert hall located 1.5 km away, hosting various musical and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in London, Royal Albert Hall is well suited to an evening built around a musical or cultural event.

  • Musée d'histoire naturelle de LondresMuseum

    1.5 km · 18 min walk

    Museum 1.5 km away, showcasing exhibitions on natural history and biodiversity.

    Practical information

    The concierge’s wordIdeal for a cultural break around natural history and biodiversity, especially if you're in the mood for a calm, curious visit.

  • Science MuseumMuseum

    1.5 km · 18 min walk

    Museum 1.5 km away, dedicated to science and innovation throughout the ages.

    Practical information

    The concierge’s wordFor a curious break in London, the Science Museum suits a solo visit or family time around science and innovation.

  • Abbaye de WestminsterChurch

    2.0 km · 3 min by car

    Religious building two kilometers away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordFor a cultural break in London, head to Westminster Abbey: its Gothic architecture and historical significance speak for themselves.

  • National GalleryTourist attraction

    2.1 km · 4 min by car

    Art museum 2.1 km away, housing a vast collection of European paintings.

    Practical information

    The concierge’s wordFor a cultural break in London, the National Gallery is a good fit if you feel like exploring a vast collection of European paintings.

  • Big BenCultural landmark

    2.2 km · 4 min by car

    Big Ben, a famous London landmark, is an iconic cultural site to visit.

    Practical information

    The concierge’s wordFor a cultural break in the heart of London, Big Ben is a good fit if you want to see one of the city’s iconic landmarks.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark

    829 m · 10 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between plans, head to Hyde Park for a walk and ease back into a calmer pace.

  • Trafalgar SquareSquare

    2.1 km · 4 min by car

    Trafalgar Square, an iconic square in London, serves as a gathering place and venue for cultural events.

    Practical information

    The concierge’s wordIf you want to feel London’s pulse, stop by Trafalgar Square for a lively break amid gatherings and cultural events.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    566 m · 7 min walk

    Department store a seven-minute walk away, offering a wide range of luxury products and renowned brands.

  • Camden MarketMarket

    4.4 km · 8 min by car

    Market in London, featuring a variety of food stalls, clothing, and crafts.

  • Borough MarketMarket

    4.6 km · 8 min by car

    Market in London, offering a variety of fresh and local food products.

Places to visit nearby

The sights, landmarks and walks I recommend around The Berkeley — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Berkeley?

    Standard check-in is usually in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to availability; the hotel can hold luggage while waiting if the room is not ready.

  • Does the hotel offer late check-out and under what conditions?

    A late check-out service may be offered depending on occupancy, often with an additional charge.

  • Does the hotel have a luggage storage service before arrival and after departure?

    A luggage storage service is available to hold your bags before arrival or after departure, without the obligation to occupy the room.

  • Are airport transfers offered?

    Airport transfers are available upon request via the concierge, by private car or taxi, with pricing depending on the journey.

Location & Access

  • Where is The Berkeley hotel London located in London?

    The hotel is located at Wilton Place, Knightsbridge, between Belgravia and Hyde Park, just a few minutes' walk from Harrods and Harvey Nichols.

  • What are the nearest underground stations to The Berkeley hotel Knightsbridge?

    The Knightsbridge and Hyde Park Corner underground stations are a short walk from the hotel and serve central London.

  • What is the distance between the hotel and the airport?

    The distance to Heathrow and Gatwick varies depending on the chosen airport. Please contact the concierge to confirm the arrangements for the day.

  • Is it easy to find a taxi or ride-hailing service from The Berkeley?

    A valet service is available and London taxis are easily accessible in front of the establishment.

Rooms & Amenities

  • What types of rooms and suites are offered at The Berkeley?

    The Berkeley offers contemporary luxury-style rooms and suites, some with views of Hyde Park, spread across several categories of size.

  • What amenities can be found in the rooms of The Berkeley hotel?

    The rooms are equipped with high-quality bedding, air conditioning, TV, marble bathroom, minibar, and luxury toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel.

  • Do the hotel suites offer additional benefits?

    Some suites offer separate lounges, balconies or terraces, and additional services such as transfers or butler services depending on the category.

Included Services

  • Does the hotel have parking?

    Yes, a private parking with valet service is offered to guests with vehicles, subject to availability and generally at an additional cost.

  • What services are included for guests staying at The Berkeley?

    Access to Wi-Fi, the rooftop pool, the fitness room, and certain wellness facilities is generally included for residents.

  • What concierge and room services are offered during the stay?

    Concierge service, laundry service, 24-hour room service, and daily housekeeping are available for guests.

  • Does the hotel offer an evening turndown service?

    A nightly turndown service is provided in the rooms and suites, with small evening treats.

Dining

  • What restaurants are available within The Berkeley hotel restaurant?

    The Berkeley has several options, including the fine dining restaurant Marcus and the Collins Room, as well as a bar and lounges.

  • What type of breakfast is offered?

    A continental breakfast, à la carte, or full English breakfast is generally served in the restaurant or via room service, with healthy and gluten-free options.

  • Does the hotel offer an afternoon tea on-site?

    The signature afternoon tea is served in the Collins Room, by reservation, with creative pastries and a selection of teas.

  • Are there vegetarian or gluten-free options in the hotel restaurants?

    Vegetarian, vegan, and allergen-free options are available upon request in the restaurants and at breakfast.

Spa & Wellness

  • What spa and wellness services are offered to guests of The Berkeley?

    The Surrenne Belgravia spa and wellness club is accessible to hotel guests, featuring a pool, treatment rooms, and relaxation facilities.

  • Does the hotel have a pool?

    The hotel has a heated outdoor pool on the rooftop, offering views of London, primarily reserved for residents.

  • Is there a gym or fitness centre at The Berkeley?

    A modern fitness room with cardio and weight training equipment is available to guests, generally open every day.

  • What types of treatments are available at The Berkeley spa?

    Facial treatments, massages, wellness rituals, and spa day packages are offered, with prior reservation required.

Activities & Leisure

  • What leisure activities are available directly at the hotel?

    The Berkeley offers experiences such as the rooftop pool, the bar, and easy access to Hyde Park for jogging or cycling.

  • Is the hotel well located for walking in Hyde Park?

    Hyde Park is located just across from the hotel, ideal for walks, jogging, and cycling.

  • Can cultural activities and shows be booked through The Berkeley?

    The hotel can assist in arranging theatre tickets, guided tours, and cultural experiences in London.

  • Does the hotel offer bicycles or outdoor activities for guests?

    Bicycles are sometimes available or can be arranged through the concierge to explore the surroundings.

  • Why is The Berkeley hotel London particularly renowned in London?

    The Berkeley London is especially known for its location in Knightsbridge, its rooftop pool, its creative afternoon tea, and its history of over 100 years.

Family & Kids

  • Is The Berkeley suitable for families with children?

    Family or connecting rooms may be offered, as well as baby cots upon request and sometimes children's menus.

  • Does the hotel offer a babysitting service?

    A childcare/babysitting service can be arranged through the concierge with sufficient notice.

  • What baby equipment is available at The Berkeley?

    Baby equipment such as high chairs, cots, and bottle warmers can be provided upon request, subject to availability.

  • Are there children's activities in the immediate vicinity of the hotel?

    The Knightsbridge area offers many family attractions and parks within walking distance or a short taxi ride.

Pets

  • Are pets allowed at The Berkeley?

    Pets are allowed at The Berkeley, generally with specific conditions and possibly additional fees.

  • What services are available for dogs staying at the hotel?

    Dedicated services such as beds, bowls, and walks may be offered for small dogs, upon request.

  • Are there size or number restrictions for pets?

    Size or number restrictions for pets per room may apply according to the hotel's policy.

Accessibility

  • Does The Berkeley have rooms adapted for disabled guests?

    Some rooms and common areas are equipped for guests with reduced mobility, with ramps, lifts, and adapted bathrooms.

  • Are the hotel's common areas wheelchair accessible?

    Lifts serve all floors, and staff can assist with wheelchairs and access to public areas.

  • How to report specific accessibility needs before arrival?

    It is recommended to report any specific accessibility needs at the time of booking to secure the most suitable room.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the type of rate chosen, refundable or non-refundable, and the period. The exact conditions are stated on the booking confirmation.

  • Are there any local taxes to pay?

    Local or city taxes may apply according to current regulations and are generally added to the final bill.

  • What payment methods are accepted at The Berkeley?

    The main payment methods include international credit cards and sometimes bank transfers or cash, depending on the amounts.

  • Is a security deposit required at check-in?

    Security deposits and card pre-authorisations may be requested upon arrival to cover extras and expenses on-site.

Sustainability

  • What measures does The Berkeley take to reduce its environmental impact?

    The hotel implements initiatives to reduce energy and water consumption, as well as recycling programmes in the rooms and common areas.

  • Do the rooms offer eco-friendly options such as towel reuse?

    Guests are encouraged to reuse towels and linens, and sustainable bath products are preferred whenever possible.

  • Does The Berkeley collaborate with local suppliers for its catering?

    The hotel works with local and responsible suppliers for part of its catering and services, in order to limit its carbon footprint.

The Concierge answers — The Berkeley

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to The Berkeley?

    The concierge can organise private car transfers to and from London airports, according to your flight schedule and the number of passengers.

  • How can I arrange a chauffeur-driven car for my entire stay in London?

    The concierge can book chauffeur-driven car services by the hour or for the day for your business appointments or city visits.

  • Can the concierge help me use the London Underground from the hotel?

    The concierge can advise on the most convenient Underground lines and provide a map along with information on Oyster and Travelcards.

  • Is it possible to arrange a transfer to St Pancras station from the hotel?

    The concierge can book transfers to major stations such as St Pancras, Paddington, or King’s Cross by taxi or private vehicle.

  • Can you order a taxi for an early morning departure?

    The concierge can book reliable taxis and inform you of estimated travel times based on traffic.

Restaurant Reservations

  • Can you book a dinner at a fine dining restaurant near The Berkeley?

    The concierge can reserve a table at the Marcus restaurant in the hotel or at other fine dining establishments in Knightsbridge and Mayfair.

  • How can I book the afternoon tea at The Berkeley hotel in the Collins Room?

    The concierge can arrange an afternoon tea in the Collins Room or suggest alternatives at nearby hotels renowned for their tea time.

  • Can you recommend and book a family restaurant close to the hotel?

    The concierge can suggest child-friendly restaurants and handle the reservation according to your cuisine preferences.

  • Is it possible to reserve a table with a view of Hyde Park for dinner?

    The concierge can request a table with a view or a specific table, subject to the restaurant's availability.

Spa Bookings

  • How can I book a treatment or massage at The Berkeley spa?

    Reservations are made through the concierge or directly with the spa to schedule massages and facial treatments at Surrenne Belgravia.

  • Can you arrange a couple's treatment at the spa during our stay?

    The concierge can provide information on the availability of double treatment rooms and make a reservation for a couple's treatment.

  • Is it necessary to book the spa and the rooftop pool in advance?

    It is recommended to book spa slots and treatments well in advance during weekends or peak seasons.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of the main landmarks in London?

    The concierge can organise private tours with a French-speaking guide for major sites in London such as Buckingham Palace, Westminster, or the Tower of London.

  • Is it possible to obtain skip-the-line tickets for museums from the hotel?

    The concierge can book skip-the-line tickets for certain museums and attractions, subject to the availability of local providers.

  • Can you arrange a day trip outside of London?

    The concierge can plan day trips to Windsor, Oxford, or other cities, with transport and a guide if desired.

Special Occasions

  • Can you arrange a romantic surprise in the room upon arrival?

    The concierge can arrange for a bouquet, a bottle of champagne, or pastries to be delivered to the room for a birthday or a marriage proposal.

  • Is it possible to decorate the room for a birthday?

    The concierge can coordinate the decoration of the room with balloons, flowers, and a personalised message, according to your budget.

  • Can you arrange a photographer for a photo shoot during our stay?

    The concierge can book a professional photographer for a photo shoot at the hotel or in the vicinity of Hyde Park.

Shopping & Luxury Services

  • Can you book a personal shopper in the shops of Knightsbridge?

    The concierge can arrange a personal shopper at Harrods, Harvey Nichols, or in the luxury boutiques of Knightsbridge.

  • Can you help me organise a luxury shopping day in London?

    The concierge can arrange transport to the department stores and provide recommendations for high-end boutiques.

  • Is it possible to have my luxury purchases delivered directly to my room?

    The concierge can offer alteration services or delivery of purchases to the hotel through local partners.

Family Activities

  • Can you recommend activities for children near The Berkeley?

    The concierge can suggest child-friendly activities such as interactive museums, parks, and family attractions, and can arrange tickets for them.

  • Is it possible to rent a stroller or car seat through the hotel?

    The concierge can assist with the rental of strollers or car seats through specialised providers.

Personalized Experiences

  • Can you create a customised programme for a weekend in London?

    The concierge can design a tailored itinerary including restaurants, museums, shopping, and shows based on your interests.

  • Can you help me get last-minute tickets for a West End show?

    The concierge can assist in obtaining tickets for West End musicals or sporting events, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits