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5★ · Londres · South Kensington

The Ampersand

10 Harrington Rd, South Kensington, London SW7 3ER, Royaume-Uni, Londres

4.64.6/51,073 reviews · Google rating
  • In South Kensington, close to the museums
  • Member of Small Luxury Hotels of the World
  • Modern design with classic touches
  • Warm, carefully curated atmosphere

Hotel 5-star in London, in the heart of London, featuring Small Luxury Hotels of the World membership, modern design and personalised service.

What is The Ampersand Hotel London best known for?

The Ampersand Hotel London is best known for its South Kensington location, which works well for exploring major museums on foot.

It is also noted for its Science Afternoon Tea, served by reservation in an elegant setting.

How much is afternoon tea at The Ampersand Hotel?

The price can vary depending on the menu and the period.

The simplest option is to check your preferred date or contact the Concierge for availability and booking conditions.

Is there a dress code for afternoon tea at The Ampersand Hotel?

Afternoon tea is served in a polished setting, with an elegant yet urban feel.

To avoid any uncertainty on the day, it is best to confirm the dress code when booking.

A word from the Concierge

The Ampersand through the Concierge's eyes

The Ampersand is a 5★ hotel located in London, in the lively South Kensington area. This establishment, a member of Small Luxury Hotels of the World, is close to numerous museums and cultural attractions. Its ideal location allows easy exploration of the city while enjoying an elegant and refined setting.

What sets The Ampersand apart is its warm atmosphere and attention to detail. The common areas and rooms blend modern design with classic touches. The staff is dedicated to providing personalized service, creating a memorable experience for every guest.

Before visiting The Ampersand, know that the ambiance is suitable for couples and business travelers. The proximity to public transport makes it easy to access major London attractions. Peak periods, such as summer, can lead to higher crowds, so plan your stay accordingly.

_My tip from the Concierge: book your museum visits in advance to avoid long lines and make the most of your stay._

Why choose The Ampersand?

The Ampersand is an exceptional address in Londres (South Kensington), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In South Kensington, close to the museums
  • Member of Small Luxury Hotels of the World
  • Modern design with classic touches
  • Warm, carefully curated atmosphere
  • Easy access via public transport

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

2
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Mediterranean restaurant

    Restaurant

    Highlights

    • Mediterranean
    Practical information

    The concierge’s wordIf you're in the mood for Mediterranean flavors without leaving The Ampersand, this table is a simple, spot-on choice.

  • Science Afternoon Tea

    Tea room

    Highlights

    • Science Afternoon Tea menu is available in the hotel’s drawing rooms.
    Practical information

    The concierge’s wordFor an original tea time, settle into The Ampersand’s drawing rooms, where the Science Afternoon Tea menu is served with charm.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

Unfortunately, you cannot cancel this hotel free of charge.

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: 10 Harrington Rd, South Kensington, London SW7 3ER, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,073 reviews

5/5GG MIA

Look no further. Conveniently located just steps from South Kensington station with direct access to the Piccadilly Line, this intimate boutique hotel truly has it all. A standout feature, especially for those who take…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée d'histoire naturelle de LondresMuseum

    279 m · 3 min walk

    Museum three minutes' walk away, dedicated to natural history and biodiversity.

    Practical information

    The concierge’s wordA 3-minute walk away, an ideal break if you feel like exploring natural history and biodiversity without straying far from the hotel.

  • Science MuseumMuseum

    340 m · 4 min walk

    Science museum a four-minute walk away, featuring exhibitions on innovation and technology.

    Practical information

    The concierge’s wordA 4-minute walk away, the Science Museum is an ideal break if you feel like exploring innovation and technology without going far.

  • Victoria and Albert MuseumTourist attraction

    352 m · 4 min walk

    Art museum a four-minute walk away, showcasing a vast collection of decorative arts and design.

    Practical information

    The concierge’s wordA 4-minute walk away, the Victoria and Albert Museum makes a lovely break if you’re in the mood for design and decorative arts between plans.

  • Royal Albert HallTourist attraction

    750 m · 9 min walk

    Concert hall a nine-minute walk away, hosting various musical and cultural events.

    Practical information

    The concierge’s wordA 9-minute walk away, Royal Albert Hall makes a lovely option for a musical or cultural evening without straying far from the hotel.

  • Palais de KensingtonHistoric place

    1.5 km · 18 min walk

    Kensington Palace, a historic residence of members of the British royal family.

    Practical information

    The concierge’s wordFor a break of history and royal elegance, Kensington Palace is well suited to a morning visit or late afternoon stroll.

  • Marble ArchHistoric landmark

    2.4 km · 4 min by car

    Marble Arch, an iconic historical monument in London, is a site to visit for its distinctive architecture.

    Practical information

    The concierge’s wordIf you enjoy cultural breaks, stop by Marble Arch for its distinctive architecture and the atmosphere of a major London historic landmark.

  • Palais de BuckinghamCultural landmark

    2.5 km · 4 min by car

    Buckingham Palace, the official residence of the British monarchy, accessible in a few minutes by transport.

    Practical information

    The concierge’s wordFor a royal break in London, head to Buckingham Palace if you’re after an iconic cultural landmark without going too far for long.

  • Battersea Power StationHistoric landmark

    2.5 km · 4 min by car

    Battersea Power Station, an iconic historical landmark in London, known for its industrial architecture.

    Practical information

    The concierge’s wordFor an urban break, head to Battersea Power Station: its industrial architecture adds real character to a London stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark

    1.7 km · 20 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a calm break between plans, head to Hyde Park: its green spaces and paths are well suited to a stroll.

  • Hyde Park Winter WonderlandPark

    2.0 km · 3 min by car

    Hyde Park Winter Wonderland, a seasonal amusement park featuring rides and festive activities.

    Practical information

    The concierge’s wordIf you're in a festive mood, Hyde Park Winter Wonderland offers a lighthearted break with rides and a seasonal atmosphere.

  • Trafalgar SquareSquare

    3.6 km · 6 min by car

    Trafalgar Square, an iconic square in London, serves as a gathering place and venue for public events.

    Practical information

    The concierge’s wordTo catch London’s pulse, stop by Trafalgar Square during the day: the square suits a break amid public gatherings and events.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    1.0 km · 12 min walk

    Department store in London, offering a wide range of luxury products and renowned brands.

  • LibertyDepartment store

    3.3 km · 6 min by car

    Department store 3.3 km away, offering a wide range of fashion, home, and beauty products.

Places to visit nearby

The sights, landmarks and walks I recommend around The Ampersand — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Ampersand Hotel London located in South Kensington?

    The official address is 10 Harrington Road, South Kensington, London SW7 3ER, in the heart of the Kensington area, close to South Kensington underground station.

  • What is the nearest underground station to The Ampersand Hotel London?

    South Kensington station (Piccadilly, District, and Circle lines) is about a one-minute walk from the hotel, providing direct access to central London and Heathrow.

  • How do I get to The Ampersand Hotel from Heathrow Airport by public transport?

    From Heathrow, the Piccadilly Line directly connects to South Kensington station, which is a one-minute walk from the hotel, with no line changes.

  • What is the distance between the hotel and the airport?

    The distance to Heathrow is approximately 22 to 25 km; by taxi or private car, the journey takes on average 40 to 60 minutes depending on traffic.

  • What was The Ampersand Hotel called before its current renovation?

    The exact historical name of the building before its transformation into The Ampersand is not clearly specified in public sources. Contact the concierge to confirm the current arrangements.

Activities & Leisure

  • Is The Ampersand Hotel considered a good hotel in London?

    The hotel is described by guides and reviews as a very good boutique hotel, appreciated for its location, comfort, decor, and quality of service.

  • What attractions are in the immediate vicinity of The Ampersand Hotel London?

    The location is particularly appreciated for its immediate proximity to the Natural History Museum, the Science Museum, and the Victoria and Albert Museum, all accessible on foot.

  • What are the general reviews of The Ampersand Hotel?

    Guests particularly appreciate the location, design, cleanliness, and quality of service, which earns the hotel excellent ratings on review sites.

  • Does The Ampersand Hotel offer meeting rooms or small private event spaces?

    The hotel does not present itself as fully equipped for large corporate events, but may have small rooms for meetings or private events.

  • What is The Ampersand Hotel London particularly known for?

    The establishment is known for its science-inspired design, proximity to museums, afternoon tea, and its elegant boutique hotel atmosphere in South Kensington.

Arrival & Departure

  • What are the check-in and check-out times at The Ampersand Hotel?

    Standard check-in is usually in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage storage is offered so you can leave your bags before check-in or after check-out, under the supervision of the reception team.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability on the day of arrival; an additional charge may apply in some cases.

  • Does the hotel have parking?

    The hotel does not have private parking on site. Paid public parking is available in the South Kensington area.

Rooms & Amenities

  • What is the style of The Ampersand Hotel London?

    The hotel is housed in a Victorian townhouse from the late 19th century and has been fully renovated into a contemporary boutique hotel.

  • What types of rooms are available at The Ampersand Hotel?

    The Ampersand offers several categories, including single, small double, superior, deluxe, deluxe studio, and suites, with varying sizes and amenities.

  • What amenities can be found in the rooms of The Ampersand Hotel?

    The rooms are generally equipped with comfortable bedding, en-suite bathroom, television, air conditioning, tea/coffee making facilities, and a safe.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, works well in the rooms and common areas, and usually does not require a password.

  • Where can I see recent photos of The Ampersand Hotel?

    The hotel's official photo gallery and numerous traveller snapshots showcase the rooms, lobby, restaurant, and afternoon tea in the establishment's design style.

Family & Kids

  • Does The Ampersand Hotel offer family or connecting rooms?

    Some rooms can be arranged to accommodate families or be connecting; the booking must specify the number of children.

  • Can the hotel provide a baby cot or children's equipment?

    Baby cots may be available upon request, and some rooms are suitable for families; it is advisable to mention this when booking.

  • Is The Ampersand Hotel London suitable for a family stay?

    Children are welcome and have easy access to nearby museums, which are very family-friendly, making the location convenient for a family stay.

Accessibility

  • Does the hotel have rooms adapted for people with reduced mobility?

    Accessible rooms may be available, with specific amenities. Please contact the concierge to confirm the arrangements for the day.

  • Does the location of The Ampersand Hotel facilitate travel for people with reduced mobility?

    Major attractions are accessible by public transport from South Kensington, making visits easier for individuals with specific mobility needs.

Billing & Policies

  • What are the average prices for a room at The Ampersand Hotel London?

    Prices vary depending on the period and category; recent reviews indicate prices starting from around £240 per night for certain dates.

  • What payment methods are accepted at The Ampersand Hotel?

    Major international credit cards are generally accepted for payment and reservation guarantees.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked (flexible or non-refundable) and the booking platform used.

  • Are there any local taxes to pay?

    A local tax or city tax may be added to the rate according to regulations and the type of booking. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel require a security deposit or a pre-authorisation on a credit card?

    The exact policy on additional charges, security deposits, and pre-authorisations on cards varies depending on the rate and length of stay.

  • Can I earn loyalty points or benefits by booking at The Ampersand Hotel London?

    Some rates allow you to earn points or miles through loyalty programmes of chains or partners with which the hotel is affiliated.

Dining

  • What type of breakfast is offered?

    Breakfast can be served in the hotel restaurant, with a choice of continental and cooked options, according to reviews and descriptions.

  • Does The Ampersand Hotel have an on-site restaurant?

    An on-site restaurant is available, offering modern cuisine in a contemporary setting, popular with local patrons and travellers.

  • Is there a bar or lounge at The Ampersand Hotel London?

    A bar or lounge is present, serving drinks, cocktails, and afternoon tea in an elegant decor.

  • How does The Ampersand Hotel afternoon tea work and what are its prices?

    The hotel's afternoon tea is renowned and often themed around nearby museums; prices and timings vary depending on the package.

  • Is there a dress code for The Ampersand Hotel afternoon tea?

    No strict dress code is reported; smart casual or neat attire is generally recommended for afternoon tea.

Pets

  • Are pets allowed at The Ampersand?

    Pets, including dogs, are allowed; the hotel can provide a bed, bowls, and treats, limited to two pets per room.

  • Are there any special conditions or fees for bringing a pet to the hotel?

    Size or number restrictions and possibly additional fees may apply for pets. Please contact the concierge to confirm the current policies.

Spa & Wellness

  • Does The Ampersand Hotel have a gym or fitness centre?

    The hotel has a small fitness room accessible to guests, equipped with basic cardio and weight machines.

  • Does the hotel have a swimming pool?

    The hotel does not mention a swimming pool in its amenities, and reviews do not indicate one either.

  • Is there a spa or wellness area within the hotel?

    No full spa with sauna or hammam is indicated on-site; treatments may be available through external partners.

Included Services

  • Are airport transfers offered?

    The hotel does not offer a regular shuttle service but can assist in arranging private transfers or taxis to the airports.

  • Does The Ampersand Hotel offer room service?

    Room service is generally available during certain hours, allowing guests to have drinks or meals served in their rooms.

  • Is the housekeeping service provided daily?

    Daily housekeeping is provided, with towel changes and room refreshment according to the hotel's standards.

  • Does the hotel have a business centre or computers for guests?

    A small business area with computers and a printer is available for guests' occasional professional needs.

  • What services are included in the room rates at The Ampersand Hotel?

    Some offers include breakfast or other services, while others are room-only; this depends on the rate chosen at the time of booking.

  • Does The Ampersand Hotel offer laundry or dry cleaning services?

    A laundry and dry cleaning service may be available through the hotel, with collection and return of clothing to the room.

Sustainability

  • Does the hotel implement an environmental or sustainability policy?

    Detailed environmental policies are not widely highlighted in public descriptions. Contact the concierge to confirm the current arrangements.

  • What concrete sustainability actions are implemented by The Ampersand Hotel London?

    Practices for reducing plastic, saving energy, or recycling are not specified in detail in public information. Contact the concierge to confirm the current arrangements.

  • Does the hotel communicate about recycling, water or energy management?

    Detailed policies on waste sorting, water and energy management, or responsible sourcing are not publicly specified. Contact the concierge to confirm the current arrangements.

The Concierge answers — The Ampersand

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heathrow Airport and The Ampersand Hotel London?

    The concierge can organise a private transfer by car or van between The Ampersand and London airports, with personalised welcome and schedules tailored to your flight.

  • Is it possible to book a chauffeur-driven car to visit London from The Ampersand Hotel?

    The concierge can book a private driver for the day or half-day, with a customised itinerary starting from the hotel.

  • Can the concierge book a taxi for me early in the morning to get to St Pancras?

    Taxi or minicab bookings are made through the concierge, which selects reliable companies and can estimate travel time and cost.

  • Can you advise me on the easiest way to get to the British Museum from the hotel?

    The concierge can advise on the best public transport options and provide maps and directions from South Kensington Underground.

  • Can you arrange a return transfer to Gatwick after my stay at The Ampersand Hotel?

    The concierge can book a return transfer service to the main airports, with confirmation of timings based on your flight.

Restaurant Reservations

  • Can you secure a reservation at a Michelin-starred restaurant near The Ampersand Hotel London?

    Reservations are made through the concierge, which can secure tables at London's fine dining restaurants according to your preferences and budget.

  • Could you recommend and book a family-friendly restaurant near the Natural History Museum?

    The concierge can suggest family-friendly neighbourhood restaurants around South Kensington and make the reservation for you.

  • Can you book a special birthday afternoon tea at The Ampersand or at a nearby hotel?

    The concierge can organise an afternoon tea at the hotel or at another renowned establishment and advise on any dress codes.

  • Can you help me find a vegan or gluten-free restaurant near The Ampersand Hotel?

    The concierge can identify restaurants suitable for specific diets and manage special requests when making reservations.

Spa Bookings

  • Can you book a massage at a high-end spa near The Ampersand Hotel London?

    The concierge can book treatments at partner spas or nearby hotels with full spa facilities.

  • Is it possible to book a couples spa treatment during our stay?

    Requests for couples treatments can be arranged by the concierge at suitable nearby establishments.

  • Can you arrange a hair and manicure appointment near the hotel?

    The concierge can direct you to nearby hair or manicure salons and make appointments according to your availability.

Excursions & Cultural Visits

  • Can you book skip-the-line tickets for the Victoria and Albert Museum or other nearby museums?

    The concierge can book skip-the-line tickets for major museums and attractions accessible from South Kensington.

  • Is it possible to book a private guided tour of the museums around The Ampersand Hotel?

    The concierge can arrange private walking tours of Kensington, nearby museums, and iconic London neighbourhoods.

  • Can you organise a day trip from The Ampersand to Windsor or Stonehenge?

    The concierge can offer excursions to sites such as Windsor, Oxford, or Stonehenge with transport and a guide.

Special Occasions

  • Can you arrange a romantic decoration in my room for a marriage proposal?

    The concierge can prepare a romantic room decoration with flowers, petals, and champagne before your arrival.

  • Is it possible to order a personalised birthday cake delivered to my room?

    Orders for personalised cakes are made through the concierge, who coordinates with a partner pastry chef and delivery to the hotel.

  • Can you arrange a professional photographer for a shoot around The Ampersand Hotel London?

    The concierge can organise a professional photo shoot at the hotel or in the streets of South Kensington.

Shopping & Luxury Services

  • Can you arrange a personal shopping session at Harrods or Harvey Nichols?

    The concierge can organise personal shopping sessions at London department stores with transfers from the hotel.

  • Can you advise me and arrange a visit to designer boutiques near The Ampersand Hotel?

    The concierge can recommend designer boutiques and, subject to availability, secure private appointments in showrooms.

  • Can you arrange for a bouquet of flowers and a luxury gift to be delivered to a friend's room at the hotel?

    The concierge can assist in finding a flower or luxury gift delivery service directly to the hotel or to a third party in London.

Family Activities

  • Can you organise a child-friendly itinerary of visits around South Kensington?

    The concierge can suggest a programme of visits suitable for children, focusing on interactive museums near the Ampersand.

  • Can you book family tickets for the London Eye from the hotel?

    The concierge can assist in booking family tickets for attractions such as the London Eye or cruises on the Thames.

Personalized Experiences

  • Is it possible to organise a customised private tour of London starting from the Ampersand?

    The concierge can arrange a private tour tracing iconic London locations, tailored to your interests.

  • Can you create a personalised gourmet tour in London during my stay at The Ampersand Hotel?

    The concierge can programme a bespoke culinary experience with tastings, markets, and selected restaurants.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits