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5★ · Kyoto

Ryokan Hiiragiya

Kyoto

4.84.8/5386 reviews · Google rating

Hotel 5-star in Kyoto, Japan, in the heart of Kyoto, featuring a traditional ryokan stay, Japanese breakfast and seasonal dinner at the ryokan.

What is the difference between the main building and the annex at Ryokan Hiiragiya in Kyoto?

The main building generally places more emphasis on historic atmosphere and the most traditional ryokan style.

The annex can offer a different take on the stay. To choose the right setting, it is best to confirm the exact room category with the Concierge.

What budget should you expect for a stay at Ryokan Hiiragiya in Kyoto?

Rates vary with the season, room category and pace of stay.

Your budget may also change depending on included meals, especially Japanese breakfast or dinner in the ryokan. Check your dates before booking.

Is Ryokan Hiiragiya a good base for discovering Kyoto in a traditional setting?

Yes, it particularly suits travellers who want to experience Kyoto from a traditional ryokan, with tatami, futons and Japanese-style service.

Its peaceful atmosphere makes it easy to return to calm after sightseeing. It is well suited to a cultural stay in the city.

A word from the Concierge

Ryokan Hiiragiya through the Concierge's eyes

Ryokan Hiiragiya is located in Kyoto, Japan. This traditional hotel offers an authentic experience, immersing visitors in Japanese culture. Situated in a peaceful area, it allows easy access to the city's historical treasures. The ryokan is known for its exceptional hospitality and serene setting, perfect for relaxation. This place embodies the essence of Japanese accommodation, featuring tatami mats and traditional futons. What sets this establishment apart is its commitment to tradition. Guests appreciate the warm and welcoming atmosphere, along with personalized service. Ryokan Hiiragiya is ideal for those seeking a complete immersion in Japanese culture. Travelers looking for tranquility and authenticity will find happiness here. Before you go, know that this hotel is particularly suitable for couples and solo travelers. Seasonality can influence your experience, so consider visiting in spring to admire the cherry blossoms. Reservations fill up quickly, especially during peak periods. _My tip from the Concierge:_ consider booking in advance to secure your stay at this popular ryokan.

Why choose Ryokan Hiiragiya?

Ryokan Hiiragiya is an exceptional address in Kyoto, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Experience a true traditional ryokan stay

    Sleeping on a futon, walking across tatami, returning to the hush of a Japanese room and allowing service to shape the day: this experience captures the essence of Hiiragiya. It particularly suits travellers who wish to discover Kyoto not from a standardised hotel, but from a house where hospitality is part of the culture itself.

    SignatureReservation required
  • Japanese breakfast in the rhythm of the house

    In the morning, the ryokan experience often comes fully into focus around a Japanese breakfast served with precision and discretion. More than a meal, it is a gentle transition between night and city, a way of entering Kyoto with calm, attention and balance. A particularly memorable moment for travellers discovering Japan.

    Reservation required
  • Seasonal dinner at the ryokan

    Choosing to dine in-house allows guests to experience Hiiragiya in its fullest continuity. Seasonal ryokan cuisine, attentive to the time of year and to the progression of the meal, extends the atmosphere of the room and the service. It is the option to favour for those who want dining to be an essential part of their Kyoto stay.

    Reservation required
  • Immersion in Kyoto’s seasons

    Hiiragiya is especially well suited to a seasonal reading of Kyoto. In spring for blossom, in autumn for foliage, in winter for quiet, each period changes one’s perception of the place. Staying here means feeling how the city shifts in light, rhythm and texture throughout the year.

    Selon la saisonIncluded in your stay
  • Return to calm after sightseeing

    One of Hiiragiya’s most subtle pleasures lies in the contrast between Kyoto’s cultural intensity and the retreat offered by the house. After a day of temples, gardens or walks through historic districts, returning to this interior of wood, paper and silence turns fatigue into contemplation.

    Included in your stay
  • A stay for couples and solo travellers

    Through its scale, restraint and atmospheric quality, Hiiragiya is particularly well suited to couples seeking intimacy and to solo travellers in search of concentration and serenity. The experience rests less on entertainment than on the quality of time spent together, or alone, in one of Kyoto’s great houses.

    Reservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Les annulations seront acceptées sans frais jusqu'à 4 jours avant l'arrivée.

Free cancellation up to 96 hours before arrival

Pets

Pets are not allowed.

Les animaux ne sont pas autorisés

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.8 / 5 · 386 reviews

5/5Paul Nguyen

We recently celebrated our 15th anniversary at Hiiragiya in Kyoto. The stayed in Main Building in Room 19 which was build over 200 years ago. The room was beautiful and had a lovely corner garden to view. It rained…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in at Ryokan Hiiragiya?

    Check-in is generally in the afternoon and check-out in the morning. Please contact the concierge to confirm the arrangements for the day.

  • Until what time can we keep the room on the day of departure?

    Check-out is usually requested in the late morning to allow for the preparation of rooms for new arrivals. Please contact the concierge to confirm the arrangements for the day.

  • Does the ryokan accept late evening arrivals in Kyoto?

    Late arrivals are generally possible if announced in advance, so that the team can organise the welcome and any meals.

  • Can I leave my luggage at the ryokan before the official check-in time?

    Luggage storage before check-in or after check-out is possible, allowing you to explore Kyoto without your bags.

  • Can I check in early?

    Early check-in may sometimes be granted depending on the occupancy for the day; it is recommended to request this in advance of your booking.

  • Are airport transfers offered?

    The ryokan can assist in arranging taxis or private cars to Kansai or Itami airports via the concierge, but does not operate a dedicated shuttle.

Location & Access

  • In which district of Kyoto is Ryokan Hiiragiya located?

    The hotel is located in the central Nakagyo district, in the heart of Kyoto, within walking distance of many shops, restaurants, and tourist sites.

  • What is the nearest subway station and how far is it?

    Ryokan Hiiragiya is about a 5-minute walk from Kyoto Shiyakusho-mae Station on the Tōzai subway line, exit 8.

  • How long does it take to reach Kyoto Station from Ryokan Hiiragiya?

    Kyoto Station can be reached by taxi or subway in about 10 to 20 minutes depending on traffic and connections.

  • Is the ryokan easy to find for a taxi or private driver?

    Taxi access is straightforward from the station or airport; the complete Japanese address is provided on the official website, making it easier for the driver to find.

  • What is the distance between the hotel and the airport?

    What is the distance between the hotel and the airport? Kansai International Airport is approximately 90 to 100 km from Kyoto, which takes about 1 hour 15 minutes to 1 hour 30 minutes by train or car depending on the chosen route.

  • Does the hotel have parking?

    The hotel has parking? Online information mentions free parking for guests, but the number of spaces and details are not specified.

Rooms & Amenities

  • What is the style of the rooms offered at Ryokan Hiiragiya?

    The rooms are of traditional Japanese style with tatami mats, futons, and sometimes private baths, combining classic aesthetics with modern comfort.

  • How many rooms does Ryokan Hiiragiya have in Kyoto?

    Ryokan Hiiragiya has approximately 24 rooms, each individually decorated with traditional elements and views of the garden or inner courtyard.

  • What amenities can be found in the rooms (futon, yukata, bathroom)?

    Amenities generally include futons, yukata, bath products, air conditioning, and sometimes a cedar bath or deep bathtub depending on the room category.

  • Does Ryokan Hiiragiya have non-smoking rooms?

    Non-smoking rooms are available, with the ryokan being listed as a non-smoking establishment in major guides and booking sites.

  • Can you book a room with a garden view at Ryokan Hiiragiya?

    Some rooms offer a view of the traditional inner garden, creating a calm atmosphere despite the central location of the ryokan.

Included Services

  • What is the average price level for a night at Ryokan Hiiragiya?

    Prices are considered high, comparable to luxury ryokans in Kyoto, generally in the range of several hundred dollars per night depending on the season and meal plan.

  • Are meals included in the room price?

    Stays generally include kaiseki dinner and breakfast, served in the room or in a private lounge, in accordance with the tradition of luxury ryokans.

  • Is housekeeping done daily in the rooms?

    Daily housekeeping is provided, with futons prepared in the evening and tidying up during the day, according to the customs of traditional Japanese inns.

  • What services are generally included in a stay at Ryokan Hiiragiya?

    Included services may comprise welcome tea, yukata rental, and sometimes access to an indoor public bath, in addition to meals depending on the chosen plan.

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Free Wi-Fi is offered to guests, mentioned on several booking sites and presentations of the ryokan.

Dining

  • What type of breakfast is offered?

    The ryokan serves a traditional Japanese breakfast with tofu, grilled fish, rice and pickles, and also offers a Western breakfast upon request.

  • What type of dinner is served at Ryokan Hiiragiya?

    Dinners are Kyoto-style kaiseki, consisting of several seasonal dishes highlighting local ingredients and traditional houseware.

  • Are meals served in the room or in a communal dining room?

    Meals are usually served in the room or in a private space, following the tradition of luxury ryokans, offering great intimacy during service.

  • Can the ryokan accommodate allergies or specific dietary requirements?

    Special requests (dietary needs, allergies) can often be accommodated if notified in advance, particularly to adjust the kaiseki and breakfast.

  • Is it advisable to book the package with dinner included at Ryokan Hiiragiya?

    It is recommended to book a plan including dinner and breakfast, as the ryokan's kaiseki is part of the experience and most guests highly praise it.

Spa & Wellness

  • Does Ryokan Hiiragiya have public baths or an onsen?

    Ryokan Hiiragiya has an indoor public bath and traditional bathing spaces, creating a relaxing setting after visiting Kyoto.

  • Are there private baths in some of the ryokan's rooms?

    Private baths may be available in certain room categories, offering the opportunity to relax in complete privacy after a day of sightseeing.

  • What types of wellness facilities are offered at Ryokan Hiiragiya?

    There is no mention of a pool; wellness mainly relies on traditional baths, a calm atmosphere, and refined kaiseki cuisine.

  • Does the hotel have a pool?

    The Ryokan Hiiragiya does not have a pool; relaxation focuses on traditional indoor baths and the Japanese garden.

Activities & Leisure

  • Does Ryokan Hiiragiya offer activities or entertainment on-site?

    Activities focus on the ryokan experience, cuisine, and exploring Kyoto, as the ryokan is not a lively resort with daily programmes.

  • Which attractions are easily accessible on foot from Ryokan Hiiragiya?

    The ryokan is ideally located for walking to Nishiki Market, Kawaramachi, and the city centre, offering many shopping and strolling options.

  • Can the reception help organise tours and activities in Kyoto?

    The staff can assist in booking guided tours, restaurants, and cultural activities, even if they take place outside the establishment.

  • Is the atmosphere of Ryokan Hiiragiya more lively or relaxing?

    Guests particularly appreciate the calm of the garden, the bath, and the meals, making it more of a place for relaxation than an entertainment hotel.

Family & Kids

  • Does Ryokan Hiiragiya accept children for stays?

    Children are accepted; information indicates that children under 12 years old can stay, subject to current booking policies.

  • Are the rooms suitable for a family stay with children?

    Japanese-style rooms can accommodate a family with additional futons, but capacity varies depending on the room size and chosen plan.

  • Should the presence of babies or young children be reported before arrival?

    It is recommended to inform about the presence of young children when booking to adjust meals, schedules, and any additional bedding.

  • Can the ryokan adjust meals and schedules for families with children?

    Specific requests for high chairs or earlier meal arrangements can often be accommodated if communicated in advance.

Pets

  • Are pets allowed at Ryokan Hiiragiya?

    Pets are generally not accepted in this traditional-style ryokan, unless explicitly stated otherwise at the time of booking.

  • Does Ryokan Hiiragiya offer special services for pets?

    No specific pet facilities (beds, bowls) are mentioned, as the ryokan is primarily oriented towards a traditional stay without animals.

  • What should I do if I am travelling with a dog and wish to stay at Hiiragiya?

    Guests travelling with a dog should consider external pet care or another establishment, as traditional ryokans generally do not accept animals.

Accessibility

  • Is the Ryokan Hiiragiya suitable for people with reduced mobility?

    The ryokan is not classified as explicitly suitable for people with reduced mobility; it is traditionally constructed with stairs and tatami mats, which may limit accessibility.

  • Can I request a more accessible room if I have difficulty walking?

    It is advisable to specify any particular needs (few stairs, proximity to baths) at the time of booking so that the most appropriate room can be offered.

  • Are the common areas easily accessible by wheelchair?

    Tatami mats and raised thresholds may pose an obstacle for wheelchairs, which is common in historic ryokans in Kyoto.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the booking channel, season, and meal plan; it is essential to check the detailed rules at the time of booking.

  • Are there any accommodation taxes to pay?

    A municipal accommodation tax is levied in Kyoto and is generally added to the room charge, according to the rules in effect at the time of stay.

  • What payment methods are accepted at the Ryokan Hiiragiya?

    Credit card payments are accepted, with online information mentioning the acceptance of cards for settling the stay and extras.

  • Is a security deposit or card pre-authorisation required upon arrival?

    The exact amount and terms of any security deposit may depend on the travel agent or booking site used. Contact the concierge to confirm the terms for the day.

  • Do the prices at the Ryokan Hiiragiya vary significantly by season in Kyoto?

    Rates vary by season, room category, and meal inclusion; prices are considered very high, comparable to the most prestigious ryokans in Kyoto.

Sustainability

  • Does Ryokan Hiiragiya have a traditional and sustainable approach to hospitality?

    The ryokan, founded in 1818 and managed by the same family for six generations, is renowned for its respect for traditions and classical hospitality.

  • How does Ryokan Hiiragiya promote local products and craftsmanship?

    The use of local and seasonal products for kaiseki cuisine, as well as the preservation of the historic building, is part of an initiative to enhance Kyoto's heritage.

  • Does the establishment communicate specific ecological commitments?

    Formal environmental practices (sorting, plastic reduction) are not publicly detailed; the approach mainly highlights the preservation of the building and traditional table arts.

The Concierge answers — Ryokan Hiiragiya

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Kansai Airport and Ryokan Hiiragiya?

    The concierge can organise a private transfer by car or taxi to or from Kansai or Itami Airport, with a welcome at the terminal and assistance with luggage.

  • Is it possible to book a chauffeur-driven car to visit Kyoto from Hiiragiya?

    The concierge can book a taxi or chauffeur-driven vehicle for a half-day or full day, with an itinerary tailored for sightseeing in Kyoto.

  • Can the concierge help me use the metro and buses from Hiiragiya?

    The concierge can indicate the most convenient metro and bus lines, provide a map, and assist in purchasing daily transport passes.

  • How can I book a taxi early in the morning to go to Kyoto Station?

    Taxi reservations early in the morning or late at night are made through the concierge, who will confirm the schedule and pick-up point.

  • Can you help me plan my Shinkansen journey from Kyoto after my stay?

    It is recommended to ask the concierge to check Shinkansen train schedules and suggest the best door-to-door route to Tokyo or Osaka.

Restaurant Reservations

  • Can you book a fine kaiseki restaurant near Ryokan Hiiragiya?

    The concierge can reserve tables at kaiseki, sushi, or wagyu beef restaurants, taking into account any preferences and allergies.

  • Can the concierge secure a reservation at a renowned sushi counter in Kyoto?

    Highly sought-after sushi counters require advance reservations that the concierge can make in Japanese to ensure a spot.

  • Could you recommend and book a restaurant with vegetarian options in Kyoto?

    Requests for restaurants offering vegetarian or gluten-free menus can be forwarded to the concierge, who will select suitable addresses.

  • Can you arrange a tea tasting in a traditional tea house?

    Reservations for traditional tea or high-end coffee are made through the concierge, who will suggest tea houses nearby or in historic districts.

Spa Bookings

  • Is it possible to book a massage or spa treatment outside of Ryokan Hiiragiya?

    The concierge can book treatments at external spas in Kyoto, including Japanese massages or aesthetic treatments, and arrange transport to the establishment.

  • Can you help me book a private onsen for half a day near Kyoto?

    It is possible to request the concierge for establishments offering private baths or onsens for the day and to reserve a time slot.

  • Can the concierge find a spa with an English-speaking therapist for a wellness treatment?

    Treatments requiring an English-speaking therapist can be identified and booked by the concierge at partner spas.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the temples of Kyoto departing from Hiiragiya?

    The concierge can organise a private guided tour of the main temples and gardens of Kyoto, with an English or French-speaking guide depending on availability.

  • Is it possible to book a traditional tea ceremony during my stay?

    Tea ceremony experiences, kimono wearing, or calligraphy can be booked through the concierge, which works with traditional workshops.

  • Can the concierge suggest a cultural tour around Nishiki Market and Gion?

    The concierge can suggest a cultural and craft itinerary around Nishiki Market and the Gion district, including recommended workshops and shops.

  • Can you organise a day trip to Nara or Arashiyama from the Ryokan?

    Day trips to Nara, Arashiyama, or Fushimi Inari can be planned by the concierge with a guide, transport, and optimised schedules.

Special Occasions

  • Can you organise a surprise in the room for a wedding anniversary?

    The concierge can prepare flowers, a personalised message, and a small gift in the room for an anniversary or honeymoon.

  • Can the concierge arrange a kimono photo shoot in Kyoto?

    A professional kimono photo shoot can be coordinated by the concierge with a local studio or photographer and assistance for makeup.

  • Is it possible to arrange a private celebration dinner for a special occasion?

    Requests for partial space privatisation, special decorations, and meal timings can be considered by the concierge for a family celebration.

Shopping & Luxury Services

  • Can you recommend luxury craft shops near Ryokan Hiiragiya?

    The concierge can recommend exceptional craft shops for kimonos, ceramics, lacquers, or incense, and provide addresses of high-end options nearby.

  • Can the concierge arrange a personal shopper in a department store in Kyoto?

    Personal shopper services in Kyoto's department stores can be reserved by the concierge subject to availability.

  • Can you help me arrange for my purchases to be sent to my home abroad?

    It is possible to request the concierge to ship purchases via courier service or have them delivered to the airport or another stop on the journey.

Family Activities

  • Can you recommend activities to do with children in Kyoto?

    The concierge can suggest child-friendly activities such as aquariums, interactive museums, or fun workshops, and arrange the necessary reservations.

  • Can the concierge prepare a sightseeing itinerary suitable for a family with young children?

    Shorter itineraries with frequent breaks and family-friendly restaurants can be prepared by the concierge for your sightseeing days.

Personalized Experiences

  • Can you organise a Japanese cooking workshop or a private sake tasting?

    Requests for kaiseki cooking workshops, sake tastings, or meetings with artisans can be customised and organised by the concierge.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits