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5★ · Carthagène des Indes

Relais & Châteaux Hôtel Casa Pestagua

Carthagène des Indes

4.74.7/5542 reviews · Google rating

Hotel 5-star in Cartagena, Colombia, in the heart of the city, featuring colonial charm, a historic setting and attentive service.

Where can you go out in the evening near Casa Pestagua in Cartagena?

From Casa Pestagua, the old town works well for an evening on foot, with lively squares, characterful bars and places for dinner.

The Concierge can arrange a tailored evening to match your mood, from a quiet drink to a livelier night walk.

Which typical Cartagena dishes can you discover during a stay at Casa Pestagua?

Local cooking highlights seafood, rice, coconut and tropical fruit.

You can explore these flavours at the hotel or through a reservation in town, depending on the pace you want for your stay.

Is Casa Pestagua well located for exploring Cartagena on foot?

Yes. The hotel is set in a historic area that makes the old town easy to explore on foot.

Balconies, patios, squares, churches and ramparts can be discovered naturally from the hotel, without a fixed plan.

A word from the Concierge

Relais & Châteaux Hôtel Casa Pestagua through the Concierge's eyes

Casa Pestagua Hotel is located in Cartagena, Colombia. This 5★ hotel offers an enchanting setting, blending modern comfort with colonial charm. Nestled in a historic district, it allows easy exploration of the city's wonders. The hotel's architecture reflects the cultural heritage of the region, creating a unique and welcoming atmosphere for travelers. What sets this hotel apart is its authentic ambiance and attentive service. Guests appreciate the blend of luxury and tradition, making each stay memorable. The hotel is ideal for couples seeking romance or history enthusiasts eager to discover Cartagena's cultural richness. Before you go, know that the hotel suits both couple getaways and business trips. Its proximity to tourist attractions and local restaurants makes it a strategic choice. The best times to visit are the dry season, from December to April, to fully enjoy the pleasant climate. _My tip from the Concierge: explore the old town's alleys on foot; it's a great way to uncover Cartagena's hidden treasures._

Why choose Relais & Châteaux Hôtel Casa Pestagua?

Relais & Châteaux Hôtel Casa Pestagua is an exceptional address in Carthagène des Indes, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the patio

    Beginning the day in the calm of a colonial patio immediately changes one’s relationship with Cartagena. Before the heat and movement of the streets, the moment offers a gentler reading of the city: angled light, relative morning coolness, tropical fruit, coffee and an unhurried tempo. Simple in appearance, yet central to the spirit of the house.

    Signature de la maisonIncluded in your stay
  • Walking exploration of the old town

    From Casa Pestagua, the old town is best discovered on foot. The experience is less about ticking off landmarks than about reading details: balconies, patios, squares, churches, ramparts and changing light through the day. It is the most faithful way to understand the bond between the hotel and its historic surroundings, while moving at one’s own pace.

    Included in your stay
  • Tailored evening in Cartagena

    For travellers wondering where to go out in Cartagena at night, the most rewarding experience is often one shaped to the individual: a discreet aperitif, a romantic dinner in the old town, a bar with historic atmosphere, or a night walk between lively squares. The point is not to follow a fixed route, but to compose an evening that matches the mood of the moment.

    Avec conciergerieReservation required
  • Dinner shaped by Cartagena’s flavours

    To discover Cartagena is also to discover it through the table. This experience invites guests to explore the flavours of Colombia’s Caribbean coast: seafood, rice, coconut, tropical fruit and a cuisine shaped by cultural blending. Whether enjoyed at the hotel or through a reservation in town, the essential thing is to taste food closely tied to climate, history and local identity.

    Reservation required
  • A quiet return after the city

    One of Casa Pestagua’s most subtle pleasures lies in the contrast between Cartagena’s energy and the calm regained within the house. After a day of sightseeing or an evening in lively districts, returning to a residence protected by patios and old walls becomes part of the experience itself. It is a luxury of rhythm more than of display.

    Included in your stay
  • Romantic escape in the walled city

    Casa Pestagua naturally lends itself to stays for two. Between colonial architecture, evening walks, dinners in historic houses and a return to a room with an inward atmosphere, the experience creates a distinctly Cartagenian version of a romantic journey. Nothing overstated: simply the right scale, the right light and the feeling of inhabiting the city differently.

    Idéal en coupleReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1954 (Wikidata)

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi included.

Guest reviews

4.7 / 5 · 542 reviews

5/5Amanda C

We felt the warmth the moment we stepped into Casa Pestagua, and not just from the Cartagena weather. The hotel compound and rooms were also absolutely beautiful. What really stood out was the service. It was honestly…

5/5Daniel Hassan

We spend 3 nights last week and it was a fantastic experience. Such a chill vibe. The pool was great, the room was clean and the bed comfortable. The star of the show was the service though. Next level. Professional…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Relais & Châteaux Hôtel Casa Pestagua?

    Check-in usually begins in the afternoon and check-out is in the morning, depending on the hotel's policy and the rate booked. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may sometimes be granted depending on occupancy and the type of room booked. Contact the concierge to confirm the day's arrangements.

  • Is it possible to have a late check-out at Casa Pestagua?

    A late check-out may be offered subject to availability and rate conditions, possibly for an additional fee. Contact the concierge to confirm the day's arrangements.

  • Can the hotel accommodate a very late arrival at night?

    In the case of a late arrival at night, the reception can arrange for welcome and access to the room, provided they have been informed. Contact the concierge to confirm the day's arrangements.

  • What documents are required for check-in at Casa Pestagua?

    The reception generally requests a credit card and an identification document upon check-in, in accordance with international hotel procedures. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is Casa Pestagua located in Cartagena?

    Relais & Châteaux Hôtel Casa Pestagua is located in the heart of the fortified city, Calle Santo Domingo 33-63, in the historic centre of Cartagena de Indias.

  • What is the distance between the hotel and the airport?

    Rafael Núñez International Airport is located a few kilometres from the fortified city; the drive generally takes 15 to 25 minutes depending on traffic.

  • What are the ways to access Casa Pestagua from Cartagena airport?

    Access is mainly by taxi or private vehicle from the airport to the gates of the fortified city, then directly in front of the hotel.

  • Is Casa Pestagua well located to enjoy the historic centre of Cartagena?

    The area of Casa Pestagua is situated in the most lively part of the fortified city, with many restaurants, bars, and shops just a few minutes' walk away.

  • Is Cartagena a good city for nightlife near Casa Pestagua?

    The fortified city of Cartagena is renowned for its nightlife, with rooftop bars, restaurants, and clubs close to the hotel, accessible on foot.

Rooms & Amenities

  • What is the style of the rooms at Relais & Châteaux Hôtel Casa Pestagua?

    The rooms at Casa Pestagua are set in an 18th-century residence, featuring historical elements, high ceilings, and elegant decor specific to each category.

  • What amenities are available in the rooms at Casa Pestagua?

    The rooms and suites generally offer air conditioning, television, safe, and private bathroom, in a discreet luxury setting.

  • Does Casa Pestagua offer luxury suites and what are their main features?

    The hotel has several types of suites, some with views of the patio or gardens, offering larger spaces and additional services.

  • Does the hotel have rooms suitable for families or groups?

    Some rooms can accommodate extra beds or be configured for families, depending on the category and constraints of the historic building.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is provided for guests in the establishment, generally at no extra charge, for common areas and rooms.

Dining

  • What type of breakfast is offered?

    Breakfast is served at the hotel, often à la carte or as table service, with continental and local options. Contact the concierge to confirm the arrangements for the day.

  • What is the main restaurant of Casa Pestagua and what type of cuisine is served there?

    Casa Pestagua houses the restaurant AniMare, which offers gourmet cuisine inspired by the Caribbean Sea, featuring local products and careful presentation.

  • Does the hotel have a bar or cocktail service in the evening?

    The bar service allows guests to enjoy cocktails and drinks in the patio or by the pool, within the hotel. Contact the concierge to confirm the arrangements for the day.

  • What is the typical dish of Cartagena that can be enjoyed near Casa Pestagua?

    The Caribbean cuisine of Cartagena highlights dishes of fish, seafood, coconut, and rice; the restaurant AniMare showcases this local tradition.

  • Can the restaurant at Casa Pestagua adapt its menus for special diets?

    Options for specific diets, such as vegetarian or gluten-free, can be offered by the restaurant, upon prior request. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does Casa Pestagua have a spa or access to a partner spa?

    The Aurum spa, located at Casa San Agustín, is a partner of Casa Pestagua and offers body and facial treatments, massages, and wellness experiences.

  • What are the opening hours of the Aurum Spa accessible from Casa Pestagua?

    The Aurum spa is open during the day with a wide range of hours, allowing for treatments to be scheduled before or after city visits.

  • What types of wellness treatments are offered to guests of Casa Pestagua?

    Guests can book massages, facial and body treatments, as well as wellness rituals at the Aurum spa through the hotel.

  • Does the hotel offer a gym or fitness area?

    A small fitness area is available on the property, generally open from morning until evening, for individual training.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel has a swimming pool located in the patio, appreciated for refreshing after visits, with sun loungers and attentive service.

  • Where to go out in the evening in Cartagena when staying at Casa Pestagua?

    From the hotel, it is possible to walk to many bars and rooftops for an evening out in the historic centre of Cartagena.

  • What activities and excursions are offered from Casa Pestagua?

    The hotel organises or recommends guided tours of the fortified city, as well as boat excursions to nearby islands.

  • Is Casa Pestagua a good starting point for visiting the heritage of Cartagena?

    Cultural experiences such as discovering colonial architecture, museums, and historic churches are easily accessible from the hotel.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Relais & Châteaux Hôtel Casa Pestagua can accommodate families; however, it is advisable to check the maximum capacity of rooms and suites before booking.

  • Can the hotel provide a baby cot or equipment for young children?

    Baby cots or options for young children may be offered in certain rooms, subject to availability and the configuration of historic places.

  • What activities can be done with children while staying at Casa Pestagua?

    Child-friendly activities include walks in the fortified city, daytime boat trips, and shortened cultural visits.

Pets

  • Are pets allowed at Relais & Châteaux Hôtel Casa Pestagua?

    Pets are generally not accepted in this luxury property, a member of Relais & Châteaux, except for very specific exceptions. Contact the concierge to confirm the current policy.

  • Does the hotel offer special services for pets?

    As a rule, there are no specific services or equipment for pets in the Casa Pestagua establishment.

  • Are there rooms dedicated to guests travelling with a pet?

    Due to the historic nature of the building, a limited number of rooms may accommodate pets under strict conditions. Contact the concierge to confirm the current policy.

  • Can Casa Pestagua recommend dog-friendly places in Cartagena?

    Restaurants and establishments in Cartagena may be more suitable for guests travelling with pets; the hotel can provide recommendations upon request.

Accessibility

  • Is Casa Pestagua hotel suitable for people with reduced mobility?

    The historic building includes stairs, patios, and old floors; some areas may therefore be less accessible for people with reduced mobility.

  • Are there ground-floor rooms or easier access for elderly guests?

    There are generally ground-floor rooms and common areas that are more easily accessible; however, constraints remain due to the colonial architecture.

  • Can Casa Pestagua provide assistance for moving around the establishment?

    The hotel can arrange assistance for accessing rooms and common areas, depending on the needs expressed at the time of booking.

  • Can the hotel provide specific equipment for people with disabilities?

    It is advisable to inform about any need for adapted equipment so that the hotel can check what it can offer or arrange with external providers.

Billing & Policies

  • What does Relais & Châteaux mean?

    Relais & Châteaux is an association of independent luxury hotels and restaurants that share high standards of quality.

  • Who is the head of Relais & Châteaux and what is the link with Casa Pestagua?

    Casa Pestagua belongs to the Relais & Châteaux network; the management of the association is separate from the management of each property. Contact the concierge to confirm the terms of the day.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate chosen, the season, and the booking conditions (flexible or non-refundable). Contact the concierge to confirm the terms of the day.

  • How are the prices and inclusions structured at Casa Pestagua?

    Rates may or may not include breakfast and certain services; they vary according to the season, room category, and Relais & Châteaux conditions.

  • Are there any accommodation taxes to pay?

    Whether there are accommodation taxes to pay in Cartagena depends on Colombian regulations and the type of guest (resident or non-resident). Contact the concierge to confirm the terms of the day.

Sustainability

  • Does Casa Pestagua follow a sustainability policy in line with Relais & Châteaux?

    Relais & Châteaux encourages responsible practices; Casa Pestagua, as a member, can implement sustainability initiatives in its operations.

  • What concrete sustainability actions are implemented in the hotel?

    Water, waste, and energy management in a historic building can incorporate measures to limit environmental impact. Contact the concierge to confirm the terms of the day.

  • Does Casa Pestagua prioritise local and responsible products for its cuisine?

    The hotel may favour local sourcing for its dining, supporting the economy of Cartagena and reducing logistical footprint.

  • Does the hotel support the local community of Cartagena through specific initiatives?

    Social initiatives may include promoting local craftsmanship and culture through decoration, hospitality, and experiences offered to guests.

Included Services

  • How can I send an email to Casa Pestagua?

    To contact Casa Pestagua directly, a phone number is available and an email address is usually provided on the hotel's official website.

  • How many relais and châteaux are there in the world and where is Casa Pestagua located?

    As Casa Pestagua is a Relais & Châteaux member, it is part of a global collection of prestigious hotels and restaurants, the number of which is regularly changing. Contact the concierge to confirm the terms of the day.

  • Does the hotel have parking?

    It is not clearly indicated by several public sources whether the hotel has private parking. Please contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged through the hotel, as mentioned in some reviews, with pick-up from or to the property.

The Concierge answers — Relais & Châteaux Hôtel Casa Pestagua

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Are transfers to the airport offered?

    The concierge can arrange private transfers in an air-conditioned vehicle between Rafael Núñez Airport and the hotel, either one-way or round-trip. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a private driver for getting around Cartagena?

    The concierge can book a private driver by the hour to explore the different neighbourhoods of Cartagena or for business travel.

  • Can the concierge book a private boat to the Rosario Islands?

    The concierge can coordinate private boat transfers to the Rosario Islands or Barú, with schedules and types of vessels tailored to your needs.

  • Is it possible to arrange a VIP transfer from the airport to the hotel?

    It is recommended to request the concierge to organise a VIP transfer with personalised welcome at the airport and luggage assistance.

  • Can you book a taxi with a child seat for the airport?

    The concierge can reserve a taxi service or vehicle with a child seat, subject to local availability. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at the hotel's AniMare restaurant?

    Reservations are made through the concierge, who can secure a table at AniMare, the gourmet restaurant of Casa Pestagua, for lunch or dinner.

  • Can you recommend and book a typical Cartagena restaurant for the evening?

    The concierge can recommend and reserve typical Caribbean cuisine restaurants nearby, such as those in the fortified city.

  • Can the concierge secure a terrace table for a romantic dinner?

    It is recommended to ask the concierge for a terrace or patio table for a romantic atmosphere, depending on the restaurant's availability.

  • Is it possible to organise a private dinner within Casa Pestagua?

    Reservations are made through the concierge, who can arrange a private dinner in a lounge or patio of the hotel, with a personalised menu.

Spa Bookings

  • Can you book a treatment at the Aurum Spa associated with Casa San Agustín?

    The concierge can book treatments at the Aurum Spa located at Casa San Agustín, a partner of Casa Pestagua, offering various wellness therapies.

  • Can the concierge arrange a spa package with massage and facial treatments?

    It is recommended to ask the concierge for a massage and facial treatment package, possibly combined with a transfer between properties.

  • Can I ask the concierge to schedule my spa treatments at the end of the day?

    Reservations are made through the concierge, who can schedule a spa slot at the end of the day after your excursions, subject to availability.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of the historic centre of Cartagena?

    The concierge can organise a private guided tour of the fortified city of Cartagena, departing directly from the hotel, with a French or English-speaking guide depending on availability.

  • Can the concierge offer a complete cultural tour of the old town?

    It is recommended to request the concierge for a cultural tour including the main fortifications, squares, and iconic churches of Cartagena.

  • Can you organise a day trip by boat to the Rosario Islands or Barú?

    The concierge can book a day trip to the Rosario Islands or Barú, including lunch and beach activities depending on local operators.

Special Occasions

  • Can you prepare a romantic setup for a marriage proposal in the room?

    The concierge can arrange a romantic decoration of the room with flowers and candles, as well as a bottle of champagne, for a marriage proposal or anniversary.

  • Can the concierge organise a birthday with cake and live music at the hotel?

    It is recommended to entrust the concierge with the organisation of a birthday with a personalised cake, musicians, and a decorated table in the hotel patio.

  • Is it possible to privatise a patio for a family celebration at Casa Pestagua?

    The concierge can assist with the partial privatisation of a patio or lounge for an intimate event, depending on the size of the group and the hotel's schedule.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and local designers near the hotel?

    The concierge can recommend boutiques featuring Colombian designers and high-end crafts located in the fortified city, just a short walk from the hotel.

  • Can the concierge organise a guided shopping session in Cartagena?

    It is possible to request the concierge to organise a shopping session accompanied by a local guide who knows the best addresses.

  • Can you recommend a reliable jeweller or emerald seller in Cartagena?

    The concierge can assist in finding a reputable jeweller or emerald workshop for jewellery purchases, directing towards trusted establishments.

Family Activities

  • What family activities can you organise from Casa Pestagua?

    The concierge can suggest family-friendly activities, such as horse-drawn carriage rides in the historic centre or daytime boat outings.

  • Can the concierge adapt a guided tour of Cartagena for children?

    It is recommended to ask the concierge for cultural tours tailored for children, featuring shorter routes and tasty breaks.

Personalized Experiences

  • Can you create a customised dining experience with the hotel chef?

    The concierge can organise a private gastronomic experience featuring Caribbean cuisine and local products, in collaboration with the chef of AniMare.

  • Can the concierge arrange a professional photo shoot in and around the hotel?

    It is possible to request a professional photo shoot from the concierge in the patios and historic salons of Casa Pestagua and in the fortified city.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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