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5★ · Lake Como

Passalacqua, Lake Como

Via Besana, 59, 22010 Moltrasio CO, Italie, Lake Como

4.64.6/5424 reviews · Google rating
  • On the shores of Lake Como
  • Views over the lake and mountains
  • Peaceful setting for a quiet stay
  • Refined architecture

Hotel 5-star in Lake Como, Italy, in the heart of Lake Como, featuring lake views, mountain views and Gold List 2025-2026 selection.

Where is Passalacqua on Lake Como?

Passalacqua sits on the shores of Lake Como, in a peaceful setting with views over the water and surrounding mountains.

It suits stays focused on calm, terraces and smooth logistics arranged through the concierge.

Can you have dinner at Passalacqua?

Yes, the hotel has a restaurant as well as a bar. Breakfast is also served on site.

For a specific table or timing, the simplest option is to arrange it through the concierge.

What can you do during a stay at Passalacqua?

A stay naturally revolves around the lake: arrival by water, a private outing and time on the terraces facing the scenery.

Nearby, you can also walk to a local restaurant or to Cascata di Cam for a short nature break.

A word from the Concierge

Passalacqua, Lake Como through the Concierge's eyes

Passalacqua is located by Lake Como, Italy. This 5★ hotel offers stunning views of the lake and surrounding mountains. It sits in a peaceful setting, perfect for travelers seeking tranquility. The establishment is known for its elegant atmosphere and attentive service, making it a popular choice among visitors.

Selected in the Condé Nast Traveler Gold List 2025-2026, Passalacqua stands out for its refined architecture and warm ambiance. The common areas are beautifully decorated, creating a welcoming atmosphere. Travelers appreciate the blend of luxury and comfort, contributing to an unforgettable experience by the lake.

Before your visit, know that this hotel is ideal for couples and travelers seeking relaxation. The summer season attracts many visitors, but spring and autumn also provide a pleasant setting. Be sure to check the availability of water activities and excursions in the area.

_My tip from the Concierge: book your activities in advance to fully enjoy your stay by the lake._

Why choose Passalacqua, Lake Como?

Passalacqua, Lake Como is an exceptional address in Lake Como, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On the shores of Lake Como
  • Views over the lake and mountains
  • Peaceful setting for a quiet stay
  • Refined architecture
  • Selected for Condé Nast Traveler’s Gold List 2025–2026

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • La Double J pool bar pavilion

    Bar

    Chef: Viviana Varese
    Chef: Viviana Varese

    Highlights

    • Italian
    • the tartufaio with a box of truffles
    Practical information

    The concierge’s wordAt La Double J pool bar pavilion, go for Viviana Varese’s Italian touch, especially the tartufaio served with its box of truffles.

In the press

Distinctions & affiliations

Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. No extra charges.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Besana, 59, 22010 Moltrasio CO, Italie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 424 reviews

5/5Jackson Cox

Heaven! Absolutely magnificent!! I can’t recommend this sanctuary of perfection enough. What a wonderful time we had. Thanks to the whole Passalacqua team who make such an extraordinary property come to life each…

4/5Jo

Beautiful property, friendly staff yet they didn’t manage well the table. I went to the bathroom. Only come back surprisingly discovered other guests took my table and even moved my bag without my consent…kinda…

5/5Katia Ruiz-Hopper

We had one of the most memorable dining experiences of our lives at Passalacqua. From the moment we arrived, every detail felt thoughtful, intentional, and truly elevated. A special thank you to Simone, who has taken…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ristorante La MoltrasinaObservation deck

    179 m · 2 min walk

    Italian restaurant two minutes' walk away, providing a typical culinary experience of the Lake Como region.

    Practical information

    The concierge’s wordA 2-minute walk away, a nice break for a typical Lake Como lunch or dinner without straying far from the hotel.

  • Cascata di CamTourist attraction

    467 m · 6 min walk

    Tourist attraction a six-minute walk away, offering a beautiful view of the surrounding nature.

    Practical information

    The concierge’s wordA 6-minute walk away, Cascata di Cam offers a nature break that’s ideal early in the morning or to catch your breath between visits.

  • Museo Villa BernasconiMuseum

    3.3 km · 6 min by car

    Museum located 3.2 kilometers away, showcasing the history and architecture of the area.

    Practical information

    The concierge’s wordFor a cultural break, head to Museo Villa Bernasconi: a good choice if you want a better feel for the region’s history and architecture.

  • Croce dell'uomoChurch

    3.5 km · 6 min by car

    Religious building located 3,532 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you enjoy contemplative pauses, Croce dell'uomo offers a simple glimpse of local religious architecture, ideal for a quiet stop around the lake.

  • Faro VoltianoTourist attraction

    3.8 km · 7 min by car

    Faro Voltiano, an iconic lighthouse located near the lake, offers panoramic views of the surroundings.

    Practical information

    The concierge’s wordFor an open-air break near the lake, head to Faro Voltiano when you’re in the mood for sweeping views of the surroundings.

  • Pissarottino SpringHistoric landmark

    3.9 km · 7 min by car

    Historical site located 3.9 kilometers away, providing insight into the local heritage.

    Practical information

    The concierge’s wordFor a quiet interlude, this historic site offers a glimpse into local heritage, ideal if you feel like getting a better sense of the lake’s spirit.

  • Monte BolettoTourist attraction

    4.5 km · 8 min by car

    Hiking area located 4,484 meters away, offering trails for nature and landscape enthusiasts.

    Practical information

    The concierge’s wordIf you're in the mood for nature and views, Monte Boletto offers a lovely hiking break to gain some altitude around Lake Como.

  • Como ViewpointObservation deck

    4.7 km · 8 min by car

    Scenic viewpoint 4.7 km away, providing a panoramic view of Lake Como and its surroundings.

    Practical information

    The concierge’s wordFor a wide-angle break over Lake Como and its surroundings, head to this viewpoint on a clear day, ideal for two or solo.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Villa PizzoBotanical garden

    1.9 km · 3 min by car

    Villa Pizzo, a wedding venue providing a romantic setting and botanical gardens.

    Practical information

    The concierge’s wordFor a romantic lakeside interlude, Villa Pizzo lends itself well to a contemplative stroll around its botanical gardens.

  • Il Giardino della ValleGarden

    2.4 km · 4 min by car

    Il Giardino della Valle, a peaceful garden providing a natural setting conducive to relaxation.

    Practical information

    The concierge’s wordFor a quiet break, head to Il Giardino della Valle: a peaceful garden, perfect for slowing down and enjoying a soothing natural setting.

  • Parco Mosaici di BlevioPark

    2.4 km · 4 min by car

    Parco Mosaici di Blevio, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Parco Mosaici di Blevio when you feel like slowing down and simply enjoying nature.

  • Lungolago di CernobbioPark

    2.8 km · 5 min by car

    Lungolago di Cernobbio, a lakeside park providing a natural setting ideal for walking.

    Practical information

    The concierge’s wordFor a calm break, head to Lungolago di Cernobbio: this lakeside park is well suited to a stroll along the water.

  • Ex-Galoppatoio di Villa ErbaPark

    3.4 km · 6 min by car

    Park located 3.4 km away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordIf you’re in the mood for a green escape, Ex-Galoppatoio di Villa Erba is well suited to a relaxed walk or a quiet moment to unwind.

  • ParchettoGarden

    4.5 km · 8 min by car

    Parchetto, a garden providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a calm break, head to Parchetto for a stroll or a relaxing moment in the greenery.

Around the hotel

Our full Lake Como guide

An editorial guide to Lake Como, from grand villas to lakeside villages.

Read the Lake Como guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Passalacqua hotel located on Lake Como?

    Passalacqua is located in Moltrasio, on the west bank of Lake Como in Lombardy, approximately 15 minutes' drive from the city of Como.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 60 to 70 km from Milan Malpensa and Linate airports, which is about 60 to 75 minutes by car depending on traffic.

  • How far is Passalacqua from the centre of Moltrasio?

    The hotel is located about 50 metres from the centre of Moltrasio, easily accessible on foot from the property.

  • How long does it take to reach the city of Como from the hotel?

    Passalacqua is about 8 km from Villa Olmo and less than 15 minutes' drive from Como, making it easy to reach the city for visits or the train.

  • Is Passalacqua well located for visiting the city of Como and its surroundings?

    The establishment is located about 15 minutes by car from Como, making it easy to explore the shops, restaurants, and attractions of the city.

Arrival & Departure

  • What are the check-in and check-out times at Passalacqua, Lake Como?

    Check-in is generally possible from 3 PM and check-out until 11 AM, subject to confirmation at the time of booking.

  • Can I check in early?

    Early check-in may be offered depending on occupancy and must be requested in advance with the hotel.

  • Does the hotel have parking?

    The hotel has free on-site parking for guests, with no additional charges reported.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel, for an additional fee, upon prior request.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel and in the rooms for guests.

  • How many rooms and suites does the Passalacqua hotel offer?

    The hotel offers 24 rooms and suites, some in the main villa and others in the estate buildings, all individually decorated.

  • What amenities are found in the rooms at Passalacqua, Lake Como?

    The rooms offer, depending on the category, a king or twin bed, private bathroom, air conditioning, minibar, safe, and for some, a view of the lake.

  • Do the rooms have a view of Lake Como?

    Some rooms and suites offer a direct view of Lake Como, particularly those located in the main villa, subject to availability.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has an outdoor heated pool, open year-round according to available information.

  • What wellness and fitness facilities are available at Passalacqua?

    The establishment offers an outdoor pool, a gym, a spa with sauna, steam room, massages, facials, body treatments, and yoga and fitness classes.

  • Is the pool at Passalacqua heated and where is it located on the property?

    The outdoor pool is heated and located in the heart of the estate's gardens, with a view of the lake, according to partner descriptions.

  • What types of treatments are offered at the Passalacqua spa?

    The spa offers a wide range of massages, facials, manicures, pedicures, scrubs and body wraps, as well as a steam room and sauna.

  • Does the hotel have a full spa with sauna and hammam?

    A spa and wellness centre with sauna, hammam, massages, and relaxation area is available on-site, offering a complete range of treatments.

Dining

  • What type of breakfast is offered?

    Breakfast is included and served in a continental style, with excellent customer reviews.

  • Can we dine at the restaurant of Passalacqua, Lake Como?

    The hotel has a restaurant offering gourmet dinners, casual outdoor lunches, and light Italian cuisine.

  • What on-site dining options are available at Passalacqua?

    Meals can be taken in the restaurant, in the gardens, or in certain outdoor areas depending on the season; more informal options are offered at lunchtime.

  • Can the hotel accommodate special diets or food allergies in the menus?

    Special diets, such as vegetarian or gluten-free, can generally be accommodated if notified in advance at the time of booking or upon arrival.

Billing & Policies

  • What is the average price level for a night at Passalacqua, Lake Como?

    The average rate for a standard room ranges from approximately €1,865 to €6,577 per night, depending on the period and room category.

  • Why can prices vary so much from one date to another at Passalacqua?

    Room prices vary significantly depending on the season, suite type, and view; it is advisable to check the updated rates for your dates.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen (flexible or non-refundable) and the conditions stated at the time of booking.

  • Are there any local taxes to pay?

    Local tourist taxes are generally applied in addition per person per night on Lake Como and are paid on site.

  • What payment methods are accepted to settle a stay at Passalacqua?

    Payment is usually made by major credit card and sometimes by bank transfer; a deposit may be required to secure the booking.

  • What is the average cost of a night in a suite at Passalacqua, Lake Como?

    The price for a night generally ranges from €1,800 to over €6,000, depending on the season and suite; it is recommended to check online rates for your dates.

Pets

  • Are pets allowed at Passalacqua, Lake Como?

    Pets are allowed at no extra charge; bowls and beds for pets are provided for four-legged companions.

  • Are there any specific restrictions for bringing a dog to Passalacqua?

    Pets are allowed in rooms and certain outdoor areas, subject to hotel rules; it is recommended to inform at the time of booking.

  • What services are offered for pets at Passalacqua hotel?

    The hotel provides bowls and dedicated beds for pets, creating a welcoming environment for dogs or other small pets.

Activities & Leisure

  • What leisure activities are offered on-site at Passalacqua?

    Passalacqua offers a full spa, tennis courts, a gym, yoga and fitness classes, as well as walks in the gardens and hiking.

  • Are there cooking classes or organised activities during the stay?

    Guests can participate in cooking classes, yoga sessions, movie nights, happy hours, and various wellness and sports activities.

  • Does the establishment have direct access or a private beach on Lake Como?

    The hotel features a private beach and direct access to the lake, allowing guests to enjoy the waterfront on the property.

  • What is the history of the Passalacqua villa transformed into a luxury hotel?

    The hotel is housed in a historic villa dating back to the 18th century, formerly a private residence, which has been fully restored into a luxury hotel.

Family & Kids

  • Is the Passalacqua hotel suitable for a family stay with children?

    Families are welcome; the hotel offers spacious suites, a large garden, a swimming pool, and activities such as cooking classes or suitable walks.

  • Is it possible to add a baby cot or an extra bed in the rooms?

    Extra beds or baby cots can be provided in certain rooms or suites, subject to availability and possible supplements.

  • What on-site activities are particularly suitable for children at Passalacqua?

    Activities such as movie nights, walking tours, swimming pool, and cooking classes may be suitable for children under parental supervision.

Included Services

  • Is Passalacqua considered one of the best hotels on Lake Como?

    Passalacqua is a 5-star luxury hotel on the shores of Lake Como, often praised in the press and reviews as one of the best hotels in the region.

  • Is breakfast included in the room rate at Passalacqua?

    Breakfast is included in most rates and is highly rated by guests, featuring a generous continental offering.

  • What basic services are included in a stay at Passalacqua?

    A concierge service, reception, Wi-Fi, access to the outdoor pool and the garden are part of the services included for guests.

  • Are spa and fitness activities included in the room rate?

    Activities such as the gym, certain fitness classes, the tennis court, and access to the spa may be included or charged depending on the type of treatment chosen.

Accessibility

  • Is Passalacqua hotel suitable for people with reduced mobility?

    Some rooms and common areas may be more easily accessible, but it is necessary to check in advance the facilities available for people with reduced mobility.

  • Are there elevators or specific arrangements for moving around the historic villa?

    Elevators and adapted pathways may be present in certain parts of the property; however, the historic configuration of the building may limit accessibility to some areas.

  • How to check the availability of a room suitable for specific needs at Passalacqua?

    It is recommended that individuals requiring specific facilities (accessible shower, ramps) contact the hotel directly to check the availability of suitable rooms.

Sustainability

  • Does Passalacqua hotel implement actions related to sustainable development?

    The hotel may offer options aimed at reducing waste, such as careful management of energy, water, and welcome products, although full details are not published.

  • Did the renovation of Passalacqua take into account the preservation of heritage and materials?

    The villa has been restored while preserving its historical heritage, which often involves the use of sustainable materials and the safeguarding of original architecture.

  • As a guest, can I participate in eco-responsible initiatives during my stay at Passalacqua?

    Guests can contribute to the sustainable approach by reusing linen or limiting towel changes, according to the usual practices of luxury hotels in the region.

The Concierge answers — Passalacqua, Lake Como

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Passalacqua and the airports of Milan?

    The concierge can organise private transfers by car or boat between Passalacqua and the airports of Milan, with personalised welcome and adaptation to flight schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private boat to travel on Lake Como from the hotel?

    The concierge can book private water taxi transfers from the nearest dock to reach Bellagio, Varenna or other villages on Lake Como. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a private driver for the day from Passalacqua?

    The concierge can coordinate a private driver service available for the day to Como, Lugano or Milan, with a customised itinerary. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise transfers between Passalacqua and the train station in Como?

    The concierge can assist in organising your taxi or ride-sharing trips between the hotel, the train station in Como, and the surrounding villages, according to your schedule. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table for me at a gourmet restaurant by Lake Como?

    Reservations are made through the concierge, who can secure tables at gourmet restaurants and renowned trattorias around the lake, taking into account your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest and book typical restaurants near Passalacqua?

    The concierge can recommend and reserve typical Lombard restaurants or more casual osterie in nearby villages, according to your budget and tastes. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a special romantic dinner for an occasion at Passalacqua?

    The concierge can arrange a romantic dinner with a view of the lake, at the hotel or in a partner establishment, including special decoration and a personalised menu. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How do I book a treatment or massage at the Passalacqua spa?

    Reservations are made with the concierge for spa treatments, individual or couples massages, depending on availability and your preferred times. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise part of the spa for a moment with a partner or friends?

    The concierge can privatise certain wellness areas for sessions with a partner or small group, subject to availability and specific conditions. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise a customised wellness programme during my stay?

    The concierge can assist in creating a personalised wellness programme over several days, combining massages, yoga, and fitness activities. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a private tour of the historic villas around Lake Como?

    The concierge can organise private tours of iconic historic villas around Lake Como with a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a private day trip to Como, Bellagio or Lugano from the hotel?

    It is possible to plan day trips to Como, Bellagio or Lugano with a private guide and transport, depending on your interests. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a private guide to explore the history of Passalacqua and Lake Como?

    The concierge can book local guides for thematic tours, such as the history of Passalacqua, the architecture of the villas, or the culture of the lake. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you help me organise a marriage proposal or a surprise birthday at Passalacqua?

    The concierge can organise bespoke celebrations for birthdays, marriage proposals, or vow renewals, including decoration, music, and photography. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private wedding or exclusive event at Villa Passalacqua?

    The concierge can assist in planning intimate weddings or private events in the villa's spaces, in coordination with the dedicated team. Contact the concierge to confirm the arrangements for the day.

  • Can you book a photographer, flowers, and a musician for a special evening at the hotel?

    The concierge can book a professional photographer, flowers, a musician, or a private chef to customise your event at the hotel. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you organise a luxury shopping session in Milan with a private driver from Passalacqua?

    The concierge can arrange luxury shopping sessions in Milan or Como with a private driver and, upon request, a personal shopper. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend luxury boutiques and local artisans near the hotel?

    The concierge can recommend luxury boutiques, artisan workshops, and jewellers around Lake Como and plan a dedicated itinerary. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a private hairdresser or makeup artist in my suite at Passalacqua?

    The concierge can assist with bespoke services such as a hairdresser, makeup artist, or stylist at home in your suite, in collaboration with selected partners. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you suggest child-friendly activities around Passalacqua?

    The concierge can suggest child-friendly activities, such as boat trips, cooking workshops, or fun visits to the villages around the lake. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me arrange a babysitting service during my stay?

    The concierge can assist in finding and booking a childcare service through trusted external providers, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a boat trip or a picnic on Lake Como for the whole family?

    The concierge can organise family boat outings, picnics on the lake, or easy hikes suitable for younger children. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you organise an Italian cooking class or a private wine tasting during my stay at Passalacqua?

    The concierge can arrange private Italian cooking classes or wine tastings in the region, with partner chefs and sommeliers. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge create a tailored programme to explore Lake Como from Passalacqua?

    The concierge can create a customised itinerary including wellness, culture, gastronomy, and navigation, tailored to the duration of your stay. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private sunset cruise or an exclusive experience on the lake from the hotel?

    The concierge can organise exclusive experiences such as private sunset cruises, photo sessions, or intimate concerts at the villa. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits