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5★ · Lake Como

Passalacqua

Via Besana, 59, 22010 Moltrasio CO, Italie, Lake Como

4.64.6/5424 reviews · Google rating
  • On the shores of Lake Como
  • Surrounded by mountains and gardens
  • Refined, welcoming atmosphere
  • A peaceful retreat

Hotel 5-star in Lake Como, in the heart of Lake Como, featuring arrival by the lake, a private sunset cruise and 24-hour concierge.

How much does a stay at Passalacqua on Lake Como cost?

Rates vary with the season, your dates, and the room or suite category.

For an accurate budget, it is best to check your exact dates or ask the Concierge about the available options.

Can you have lunch or dinner at Passalacqua?

Yes. The hotel has a restaurant, a bar, breakfast service, and several dining venues within the property.

Depending on your stay, it is sensible to plan ahead, especially if you want a specific table.

What can you do during a stay at Passalacqua?

A stay here naturally revolves around the lake, the gardens, and a very calm pace.

The concierge can arrange arrival by boat, a private sunset cruise, or stops in lakeside villages.

A word from the Concierge

Passalacqua through the Concierge's eyes

Located by Lake Como, Passalacqua is a 5★ hotel that embodies Italian elegance. This hotel is set in a picturesque location, surrounded by mountains and lush gardens. It attracts travelers seeking luxury and tranquility. Listed among the world's best hotels, it promises a memorable experience.

What sets Passalacqua apart is its refined ambiance and exceptional service. Guests appreciate its attention to detail and warm atmosphere. The hotel positions itself as a haven for those seeking a relaxing stay while being immersed in the natural beauty of the region.

Before you go, note that the hotel is perfect for couples and travelers seeking serenity. The high season attracts many visitors, especially during the summer. Water activities and visits to nearby villages are popular. Be sure to book in advance to secure your stay.

_My tip from the Concierge:_ to make the most of your visit, explore the surrounding hiking trails for breathtaking views of the lake.

Why choose Passalacqua?

Passalacqua is an exceptional address in Lake Como, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On the shores of Lake Como
  • Surrounded by mountains and gardens
  • Refined, welcoming atmosphere
  • A peaceful retreat
  • Well suited to couples

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues.

  • Il Bollito

    Restaurant

    Highlights

    • Vassoio di carni bollite: testina, lingua, cotechino, gallina, coda, cappello del prete, piedino di maiale servito con: Patate e carote bollite
    Practical information

    The concierge’s wordAt Il Bollito, go for the vassoio di carni bollite, served with boiled potatoes and carrots: a hearty, straightforward experience.

  • La Polenta

    Restaurant

    Highlights

    • Polenta e… Paiolo con polenta gialla in abbinamento con gorgonzola dolce, porcini trifolati, uovo al tegamino e brasato di manzo al vino rosso
    Practical information

    The concierge’s wordAt La Polenta, go straight for the paiolo of polenta gialla, superb with sweet gorgonzola, sautéed porcini, fried egg, and red wine-braised beef.

  • La Selvaggina

    Restaurant

    Highlights

    • Tagliatelle al ragù di cinghiale
    Practical information

    The concierge’s wordAt La Selvaggina, go straight for the tagliatelle al ragù di cinghiale—it’s the dish not to miss.

  • I Volatili

    Restaurant

    Highlights

    • Tortellini del plin al doppio brodo di cappone
    Practical information

    The concierge’s wordAt I Volatili, go straight for the tortellini del plin in double capon broth—it’s the right move to capture the spirit of the table.

  • La Double J pool bar pavilion

    Bar

    Chef: Viviana Varese
    Chef: Viviana Varese

    Highlights

    • Italian
    • the tartufaio with a box of truffles
    Practical information

    The concierge’s wordAt La Double J pool bar pavilion, go for Viviana Varese’s Italian touch, especially the tartufaio served with its box of truffles.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Pets are allowed free of charge, including dogs.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Besana, 59, 22010 Moltrasio CO, Italie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 424 reviews

5/5Jackson Cox

Heaven! Absolutely magnificent!! I can’t recommend this sanctuary of perfection enough. What a wonderful time we had. Thanks to the whole Passalacqua team who make such an extraordinary property come to life each…

4/5Jo

Beautiful property, friendly staff yet they didn’t manage well the table. I went to the bathroom. Only come back surprisingly discovered other guests took my table and even moved my bag without my consent…kinda…

5/5Katia Ruiz-Hopper

We had one of the most memorable dining experiences of our lives at Passalacqua. From the moment we arrived, every detail felt thoughtful, intentional, and truly elevated. A special thank you to Simone, who has taken…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ristorante La MoltrasinaObservation deck

    179 m · 2 min walk

    Ristorante La Moltrasina, Italian restaurant just two minutes' walk away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor an Italian break in a pleasant setting, head to Ristorante La Moltrasina, a 2-minute walk away, ideal for lunch or dinner without a detour.

  • Cascata di CamTourist attraction

    467 m · 6 min walk

    Tourist attraction a six-minute walk away, offering a beautiful view of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break 6 minutes on foot away, head to Cascata di Cam when you’re craving fresh air and lovely views.

  • Museo Villa BernasconiMuseum

    3.3 km · 6 min by car

    Museum 3.2 kilometers away, showcasing the history and architecture of the region.

    Practical information

    The concierge’s wordFor a cultural break by the lake, Museo Villa Bernasconi sheds light on local history and regional architecture in an easy afternoon visit.

  • Croce dell'uomoChurch

    3.5 km · 6 min by car

    Religious building located 3,532 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break around Lake Como, Croce dell'uomo offers a lovely glimpse of local religious architecture.

  • Faro VoltianoTourist attraction

    3.8 km · 7 min by car

    Tourist attraction located 3,814 meters away, providing a panoramic view of Lake Como.

    Practical information

    The concierge’s wordChoose Faro Voltiano for a panoramic break over Lake Como, ideal on a clear day or toward the end of the day.

  • Pissarottino SpringHistoric landmark

    3.9 km · 7 min by car

    Historical site located 3,911 meters away, providing insight into the local heritage.

    Practical information

    The concierge’s wordIf you enjoy cultural stops, this historic site offers a simple, evocative glimpse into local heritage around Lake Como.

  • Monte BolettoTourist attraction

    4.5 km · 8 min by car

    Hiking area located 4,484 meters away, featuring trails for nature and landscape enthusiasts.

    Practical information

    The concierge’s wordIf you're craving fresh air, Monte Boletto offers a lovely nature break, with trails suited to those who enjoy scenic views.

  • Como ViewpointObservation deck

    4.7 km · 8 min by car

    Scenic viewpoint 4.7 km away, providing a panoramic view of Lake Como and its surroundings.

    Practical information

    The concierge’s wordFor a peaceful break, head to Como Viewpoint: the panoramic view over Lake Como and its surroundings is especially enjoyable on a clear day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Villa PizzoBotanical garden

    1.9 km · 3 min by car

    Villa Pizzo, a wedding venue featuring botanical gardens suitable for outdoor celebrations.

    Practical information

    The concierge’s wordFor a romantic interlude in Lake Como, Villa Pizzo lends itself to an inspiring stroll around its botanical gardens and open-air celebration atmosphere.

  • Il Giardino della ValleGarden

    2.4 km · 4 min by car

    Il Giardino della Valle, a garden to explore, offers a space of greenery and tranquility.

    Practical information

    The concierge’s wordFor a calm break in Lake Como, slip into this garden if you're after a moment of greenery and tranquility.

  • Parco Mosaici di BlevioPark

    2.4 km · 4 min by car

    Urban park located in Blevio, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Parco Mosaici di Blevio when you feel like unwinding and enjoying nature.

  • Lungolago di CernobbioPark

    2.8 km · 5 min by car

    Lungolago di Cernobbio park, a pleasant green space for walking along the lake.

    Practical information

    The concierge’s wordFor a peaceful break, head to Lungolago di Cernobbio: this park is well suited to a stroll along the lake.

  • Ex-Galoppatoio di Villa ErbaPark

    3.4 km · 6 min by car

    Park located 3.4 km away, providing a space for relaxation and walking by the lake.

    Practical information

    The concierge’s wordFor a calm lakeside break, head to Ex-Galoppatoio di Villa Erba for a stroll or a relaxing moment.

  • ParchettoGarden

    4.5 km · 8 min by car

    Parchetto, a garden suitable for relaxation and strolling.

    Practical information

    The concierge’s wordParchetto is ideal for a calm break between outings, with an easy stroll and a relaxing moment surrounded by greenery.

Around the hotel

Our full Lake Como guide

An editorial guide to Lake Como, from grand villas to lakeside villages.

Read the Lake Como guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Passalacqua hotel located on Lake Como?

    Passalacqua Lake Como is located in Moltrasio, on the west shore of Lake Como, at the address Via Besana 59, 22010 Moltrasio, Italy.

  • Is the Passalacqua hotel directly by the lake or elevated above Moltrasio?

    The property occupies a historic villa above the village of Moltrasio, with terraces overlooking the lake and views of Bellagio.

  • Is Passalacqua Lake Como well located for visiting the lake villages such as Bellagio and Como?

    The hotel is located on the west shore of Lake Como, close to the town of Como and facing Bellagio, making it an ideal starting point for exploring the region.

  • Is Passalacqua Moltrasio in the centre of the village or set back in a private estate?

    Passalacqua is situated in the village of Moltrasio, a luxurious and tranquil destination on Lake Como, easily accessible by car or boat from Como.

  • What is the distance between the hotel and the airport?

    Contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • What is the history of Villa Lucini Passalacqua on Lake Como?

    The historic villa that houses Passalacqua was built in the late 18th century, on land that was once owned by Pope Innocent IX, and later by Count Andrea Lucini Passalacqua.

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • What are the check-in and check-out times at Passalacqua hotel Como?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Passalacqua hotel offer a late check-out service?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Yes, private parking is available on the estate for guests staying at Passalacqua Moltrasio.

Rooms & Amenities

  • How many rooms does Villa Passalacqua have?

    The restored villa accommodates 24 suites spread across three distinct buildings, each individually decorated.

  • How many suites does Passalacqua hotel on Lake Como offer?

    Passalacqua only has suites, each with a unique decoration, and does not offer traditional standard rooms.

  • Do the rooms at Passalacqua Lake Como offer a view of the lake?

    The suites offer views of the lake or the gardens, with a baroque style and high-end amenities, in a private villa atmosphere.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in public areas and in the suites of the Passalacqua hotel.

Included Services

  • What services are included in the room rate at Passalacqua Lake Como?

    Stays generally include breakfast, access to the outdoor pool, the underground spa, and the fitness centre, as well as Wi-Fi.

  • Is the concierge service at Passalacqua hotel available 24/7?

    Contact the concierge to confirm the arrangements for the day.

  • Is the Passalacqua hotel part of a chain or a specific hotel brand?

    Passalacqua is a member of Preferred Hotels & Resorts, which allows for the use of certain benefits from this programme depending on the conditions of the day.

  • Is laundry service offered for guests of Passalacqua Moltrasio?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served generously, à la carte or in a high-end buffet style, with local products and a view of Lake Como.

  • Does Passalacqua hotel restaurant offer a traditional Italian menu?

    The hotel has a restaurant and terraces for dining, including the Garden Terrace, featuring Italian and Mediterranean cuisine highlighting local products.

  • Can the Villa Passalacqua menu be customised for a private event?

    Villa Passalacqua offers catering services that can be tailored for private events, with customisable menus according to requests.

  • Is the Villa Passalacqua lunch menu open to non-resident guests?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the hotel has an outdoor swimming pool on the estate, with views of Lake Como.

  • Does Passalacqua Lake Como have a spa and a gym?

    Passalacqua offers an underground spa with a wellness centre and fitness room, reserved for hotel guests.

  • What types of treatments are available at the Passalacqua Moltrasio spa?

    Treatments and massages are offered at the spa, with a focus on wellness and relaxation in a unique historical setting.

  • Do treatments at the Passalacqua hotel spa need to be booked in advance?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What activities are offered on-site and around Passalacqua Lake Como?

    The hotel offers a swimming pool, a spa, a fitness centre, and organises boat excursions or visits to the villages of Lake Como via the concierge.

  • Are private boat outings organised directly from Passalacqua Moltrasio?

    Contact the concierge to confirm the arrangements for the day.

  • Is the park of Villa Passalacqua accessible for free walks?

    The gardens and terraces of the estate allow for walks, moments of relaxation, and private events with panoramic views of Lake Como.

  • Is Passalacqua Lake Como considered one of the best hotels in the world in Como?

    Passalacqua is often cited among the best hotels in the world on Lake Como, featuring in selections by prestigious guides and international rankings.

Family & Kids

  • Is the Passalacqua Lake Como hotel suitable for staying with children?

    Children are welcome at Passalacqua, which is described as a family-friendly establishment, with suitable suites and secure outdoor space.

  • Are babysitting services available at Passalacqua Moltrasio?

    Contact the concierge to confirm the arrangements for the day.

  • Are connecting rooms offered for families at the Passalacqua hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Can children enjoy the gardens and outdoor spaces of Villa Passalacqua?

    The gardens of the estate allow families to enjoy the outdoors with children, under parental supervision, in a secure and private setting.

Pets

  • Are pets allowed at Passalacqua?

    Pets are accepted at Passalacqua, as the hotel is described as pet-friendly, subject to specific conditions.

  • Is there a size or weight limit for dogs at the Passalacqua Lake Como hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Are specific services for pets (bowls, beds) offered at Passalacqua Moltrasio?

    Contact the concierge to confirm the arrangements for the day.

  • Are there additional charges for pets at the Passalacqua hotel Como?

    Passalacqua is indicated as welcoming pets, but it is advisable to check for any additional fees or restrictions before booking.

Accessibility

  • Is Passalacqua Lake Como suitable for people with reduced mobility?

    Passalacqua is a restored historic villa, with several levels and stairs; specific accommodations may be available but must be confirmed on a case-by-case basis.

  • Does the Passalacqua hotel have wheelchair-accessible rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a lift to access the different floors of Villa Passalacqua Moltrasio?

    Contact the concierge to confirm the arrangements for the day.

  • Are some parts of Passalacqua hotel difficult to access for elderly people?

    As a historic villa, some areas may have accessibility constraints, which should be checked directly with the concierge before your stay.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport are available upon request via the concierge service, by car or possibly in a combination of car + boat according to your needs.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Yes, as everywhere on Lake Como, a local tourist tax is generally payable on site according to the regulations of the municipality of Moltrasio.

  • How much does a night at Passalacqua cost?

    Rates at Passalacqua start at around 1300 USD per night in low season, with higher prices in high season.

  • Are Passalacqua hotel prices among the highest in Italy?

    Passalacqua is positioned as one of the most exclusive hotels in Italy, with rates among the highest in the country, especially in high season.

Sustainability

  • Has the Passalacqua hotel been recently renovated to improve its energy efficiency?

    Passalacqua was fully renovated in 2022, with careful restoration of the historic villa to preserve its heritage and environment.

  • Does Passalacqua Lake Como implement specific ecological initiatives (plastic reduction, waste sorting)?

    Contact the concierge to confirm the arrangements for the day.

  • Do the heating and air conditioning of Villa Passalacqua use modern, more energy-efficient systems?

    Contact the concierge to confirm the arrangements for the day.

  • Has the restoration of Passalacqua hotel taken into account the preservation of local heritage?

    The 2022 renovation of Passalacqua has restored the historical character while integrating contemporary comfort standards, without complete public details on the sustainability policy.

The Concierge answers — Passalacqua

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you organise a private transfer between Milan airport and Passalacqua Lake Como?

    The concierge can organise private transfers by car or boat to Milan airports or Como train station, with personalised welcome according to your flight schedule.

  • Is it possible to book a private water taxi from Passalacqua to visit Bellagio?

    The concierge can book a private water taxi from the Moltrasio dock to reach Bellagio, Varenna or other villages on Lake Como.

  • Can the concierge arrange a private driver for my entire stay at Passalacqua hotel?

    Transfers are conducted in high-end sedans or vans with a driver, upon prior reservation with the concierge, for all your movements around Lake Como.

  • Can you help me organise the journey between Como train station and Passalacqua hotel Moltrasio?

    It is recommended to contact the concierge before arrival to coordinate your journey from Como train station and arrange a transfer by car or boat to Moltrasio.

  • Can the concierge arrange a night transfer back to Passalacqua after dinner in Bellagio?

    The concierge can organise round-trip transfers for dinners or events in other villages on the lake, with schedules adapted to your reservations.

Restaurant Reservations

  • Can you book a gourmet restaurant for me by Lake Como?

    Reservations are made by the concierge, who recommends the best tables on Lake Como and can secure places in starred restaurants with panoramic views.

  • Is it possible to arrange a private lunch with a customised menu at Villa Passalacqua?

    The concierge can organise a private lunch on the terrace or in the gardens of Villa Passalacqua, with a personalised menu in agreement with the chef.

  • Can the concierge manage special menus for allergies or specific diets at the restaurant of Passalacqua hotel?

    It is recommended to consult the concierge for requests for special menus, to inform the hotel restaurant in advance of your dietary restrictions.

  • Can you reserve a table at the restaurant of Passalacqua hotel with a view of Lake Como?

    Reservations are made through the concierge, who can arrange a table with a view of the lake and schedules coordinated with your boat excursions.

Spa Bookings

  • How can I book a massage at the spa of Passalacqua Lake Como?

    The concierge can book slots at the underground spa of Passalacqua for massages, body treatments and wellness rituals, according to your availability.

  • Can you plan a half-day spa and wellness during my stay at Villa Passalacqua?

    It is recommended to contact the concierge to organise a complete wellness experience, combining spa access, facial and body treatments, before or after your excursions.

  • Can the concierge find a last-minute spa slot at Passalacqua hotel?

    The concierge can check the spa's availability for last-minute bookings and suggest alternative times if necessary.

Excursions & Cultural Visits

  • Can you organise a private tour of the historic villas of Lake Como from Passalacqua Moltrasio?

    The concierge can arrange private tours of iconic villas on Lake Como, such as Villa del Balbianello or Villa Carlotta, with a French or English-speaking guide.

  • Can the concierge prepare a guided tour of the city of Como departing from Passalacqua hotel?

    It is recommended to request the concierge to create a customised itinerary in Como, including the cathedral, historic alleys, and local shops.

  • Is it possible to organise a private boat trip from Passalacqua Lake Como?

    The concierge can book private boat trips to explore the villages of the lake, with a skipper and suggestions for scenic stops.

Special Occasions

  • Can you help me organise a private wedding at Passalacqua hotel on Lake Como?

    The concierge can coordinate the organisation of an intimate wedding or private event at Passalacqua, including decoration, catering, and music.

  • Can the concierge prepare a surprise marriage proposal at Villa Passalacqua?

    It is recommended to contact the concierge to prepare a romantic marriage proposal, with staging in the gardens or on the terrace facing the lake.

  • Is it possible to celebrate a birthday with complete organisation by the concierge of Passalacqua hotel?

    The concierge can organise a customised birthday celebration with a personalised cake, floral decorations, and live music or a DJ.

Shopping & Luxury Services

  • Can you organise a shopping day with a personal shopper from Passalacqua Lake Como?

    The concierge can book a personal shopper in Milan or Como and arrange transfers for a luxury shopping day.

  • Can the concierge recommend high-end boutiques near Villa Passalacqua?

    It is possible to ask the concierge for recommendations of designer boutiques and jewellery stores around the lake and in Milan, with optimised itineraries.

Family Activities

  • Can you suggest family activities around Passalacqua Moltrasio?

    The concierge can suggest activities suitable for children, such as boat rides, picnics by the lake, and fun visits to nearby villages.

  • Can the concierge organise a boat trip suitable for a family with children?

    It is recommended to contact the concierge to arrange a day on the boat with swimming stops and a family lunch in a lakeside village.

Personalized Experiences

  • Is it possible to book a private Italian cooking class at Passalacqua hotel?

    The concierge can create a tailored gastronomic experience, such as a private tasting menu or an Italian cooking class with the chef of Passalacqua.

  • Can you arrange a customised romantic stay at Passalacqua Lake Como?

    It is possible to request a romantic programme from the concierge, including a sunset cruise, private dinner, and couple's spa treatments.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits