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5★ · Providenciales

COMO Parrot Cay

Parrot Cay, TKCA 1ZZ, Îles Turks et Caïques, Providenciales

4.54.5/5185 reviews · Google rating
  • Set on the private island of Parrot Cay
  • Access to white-sand beaches
  • By the crystal-clear Caribbean waters
  • Wellness- and relaxation-focused stay

Hotel 5-star in Providenciales, Turks and Caicos, in the heart of Providenciales, featuring a private island, white-sand beaches and wellness spa.

Is COMO Parrot Cay set on a private island?

Yes. COMO Parrot Cay is set on the private island of Parrot Cay in the Turks and Caicos Islands.

It suits travellers looking for calm, beach time and a more secluded pace.

How do you get to COMO Parrot Cay from the airport?

The resort is on a private island, so arrival requires a transfer arrangement to reach Parrot Cay.

The simplest option is to have the Concierge confirm the exact routing for your arrival time.

What restaurants are available at COMO Parrot Cay?

The resort has two restaurants: Jun Hom and Lotus.

Jun Hom serves southern Thai classics. Lotus follows a contemporary Asian approach.

A word from the Concierge

COMO Parrot Cay through the Concierge's eyes

COMO Parrot Cay is located on the private island of Parrot Cay, in Providenciales, Turks and Caicos. This resort, part of COMO Hotels & Resorts, offers an idyllic setting for travelers seeking tranquility. The prime location allows easy access to white sandy beaches and the crystal-clear waters of the Caribbean Sea. The hotel provides a peaceful atmosphere, ideal for rejuvenation and relaxation. What sets this hotel apart is its commitment to wellness and relaxation. Guests appreciate the spa services and health-focused activities. The overall atmosphere is serene, promoting a relaxing stay experience. The resort attracts a diverse clientele, from couples seeking romance to families looking for a peaceful retreat. Before you go, it's important to know that the ambiance is conducive to relaxation. The resort is well-suited for wellness retreats, as well as romantic getaways. The best time to visit is during the dry season, from December to April, when the climate is pleasant. _My tip from the Concierge:_ consider booking your spa treatments in advance, as slots fill up quickly during peak season.

Why choose COMO Parrot Cay?

COMO Parrot Cay is an exceptional address in Providenciales, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Set on the private island of Parrot Cay
  • Access to white-sand beaches
  • By the crystal-clear Caribbean waters
  • Wellness- and relaxation-focused stay
  • Peaceful setting to truly unwind

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Yoga classes

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast by the sea

    Beginning the day at COMO Parrot Cay often means enjoying bright early light, a gentle breeze and a rhythm that still feels untouched. Breakfast taken in a setting open to the Caribbean immediately draws guests into the tempo of the place: slow, clear and unhurried. Fruit, coffee, lighter or more generous options all take on another dimension here, simply because the landscape and the quiet form part of the meal.

    IncontournableIncluded in your stay
  • Personalised wellness ritual at the spa

    One of the experiences most in keeping with the spirit of the address is to arrange a treatment moment around your actual needs: recovery, deep relaxation, reset or simply a sensory pause. In a resort where wellness is not incidental, a well-chosen spa ritual can become the axis of the stay. Booking ahead is recommended, especially during the dry season and busier periods.

    Signature COMOReservation required
  • Morning walk along the white-sand beach

    Before the day fully settles, the beach at Parrot Cay offers a rare moment of calm. Walking early, while the light is still soft and the sand retains its coolness, allows guests to feel the singularity of the private island. It is a simple experience, without staging, yet often one of the most memorable: the one that reveals the true scale of the space, the silence and the beauty of the setting.

    Included in your stay
  • A day of disconnection on the private island

    The most valuable experience at COMO Parrot Cay is not always an activity in the strict sense, but the possibility of devoting an entire day to forcing nothing. A few hours between beach, reading, swimming, a light lunch and rest are enough to understand the promise of the place. On a private island, luxury takes the form of time made available again, free from intrusive noise or any obligation to programme the day.

    Art de vivreIncluded in your stay
  • Quiet Caribbean sunset

    At the end of the day, when the heat softens and the light becomes gentler, the resort reveals another side of its charm. Sitting by the sea, walking on the sand or simply extending the quiet into the evening is one of those pleasures that requires no orchestration. In a place this peaceful, sunset acts as a natural transition between daytime relaxation and a more hushed evening.

    Included in your stay
  • Tailor-made wellness stay

    For travellers who want holistic wellbeing to guide the journey, COMO Parrot Cay lends itself especially well to a structured approach: treatments booked in advance, protected rest periods, balanced meals and deliberately light days. This experience does not depend on a single service, but on the coherent assembly of several moments. It is often in this way that the place reveals its true depth.

    À planifierReservation required

Restaurants & bars

2 on-site dining venues.

  • Jun Hom

    Restaurant

    Highlights

    • südthailändischer Klassiker
    • Kokoskrabbencurry
  • Lotus

    Restaurant

    Highlights

    • zeitgenössisch-asiatisch
    • gehobenes zeitgenössisch-asiatisches Buffet

In the press

Distinctions & affiliations

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Parrot Cay, TKCA 1ZZ, Îles Turks et Caïques

View on the map

Google listing

Guest reviews

4.5 / 5 · 185 reviews

5/5Guillermo

This is our fourth stay at Parrot Cay. We love the resort. Everything is always amazing, my only complaint is that maybe the rooms need a little updating but honestly it’s really irrelevant because it’s such an amazing…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Natural sink holeTourist attraction

    884 m · 11 min walk

    Tourist attraction 884 meters away, providing a unique experience of natural geological formation.

    Practical information

    The concierge’s wordIf you're in the mood for a nature break, this tourist site offers a distinctive glimpse into a natural geological formation.

  • Beyond Provo Club signTourist attraction

    909 m · 11 min walk

    Tourist attraction located 909 meters away, providing a unique local experience.

    Practical information

    The concierge’s wordFor a local interlude in Providenciales, stop by the Beyond Provo Club sign when you feel like an easy, change-of-scene detour.

  • Sandy Point BeachTourist attraction

    1.5 km · 18 min walk

    Sandy Point Beach, a tourist attraction located 1458 meters away, featuring a beautiful sandy beach and crystal-clear waters.

    Practical information

    The concierge’s wordFor a seaside break in Providenciales, Sandy Point Beach suits a quiet moment with soft sand and crystal-clear waters.

  • Ebenezer Baptist ChurchChurch

    1.6 km · 20 min walk

    Religious building located 1,644 meters away, providing insight into the local culture.

    Practical information

    The concierge’s wordFor a calm, local interlude, stop by Ebenezer Baptist Church for a simple glimpse into Providenciales culture.

  • North Caicos SignTourist attraction

    3.4 km · 6 min by car

    Tourist attraction located 3,360 meters away, providing an iconic view of North Caicos island.

    Practical information

    The concierge’s wordFor a photo-friendly break with an iconic view over North Caicos, stop by on a clear day, especially if you like travel landmarks.

  • Mud Hole Flamingo viewing areaTourist attraction

    4.3 km · 7 min by car

    Flamingo viewing area 4,334 meters away, ideal for observing these birds in their natural habitat.

    Practical information

    The concierge’s wordIf you’re after a nature break in Providenciales, this viewing area suits a quiet moment to watch flamingos in their natural habitat.

  • Three Mary CaysTourist attraction

    4.4 km · 8 min by car

    Three Mary Cays, a tourist site accessible by boat, offers a unique natural experience.

    Practical information

    The concierge’s wordFor a nature-filled break in Providenciales, Three Mary Cays is reached by boat and suits a relaxed outing.

  • Moore Hall PondTourist attraction

    4.6 km · 8 min by car

    Moore Hall Pond, a tourist attraction located 4,596 meters away, is a natural site of interest to explore.

    Practical information

    The concierge’s wordIf you’re in the mood for a nature break in Providenciales, Moore Hall Pond is well suited to a quiet exploration away from the hotel’s pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • North Caicos Yacht Club & MarinaMarina

    1.2 km · 15 min walk

    Marina located 1239 meters away, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a sea-focused break, North Caicos Yacht Club & Marina is well suited to a moment around yachts and water activities.

  • Bellfield's LandingsMarina

    3.5 km · 6 min by car

    Bellfield's Landings, a marina providing services for water activities.

    Practical information

    The concierge’s wordFor a sea-focused break in Providenciales, Bellfield's Landings is a good starting point if you're planning a water activity.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at COMO Parrot Cay?

    Check-in is generally from 15:00 and check-out is around 12:00, according to the policies communicated by the hotel and online distributors. Contact the concierge to confirm the arrangements for the day.

  • What arrival procedures should be expected at COMO Parrot Cay?

    Online check-in or prior submission of documents may be offered to expedite the arrival formalities. Contact the concierge to confirm the arrangements for the day.

  • Can I request a late check-out at the end of my stay?

    Most offers indicate that a late departure may be granted subject to availability and sometimes for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Is there a security deposit or specific documents required at check-in?

    A security deposit by credit card or cash and an official identification may be required upon arrival for incidental charges, in accordance with the distributors' conditions. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on the arrival time and availability of rooms, sometimes with an additional charge if access needs to be guaranteed. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • Does the hotel have parking?

    Free private parking is mentioned on several partner sites, with self-parking available for guests using the marina or transfers. Contact the concierge to confirm the arrangements for the day.

  • What types of rooms and villas are available at COMO Parrot Cay?

    The resort offers a wide range of accommodations: rooms, suites, beach houses, villas, and private residences, some with pools and sea views. Contact the concierge to confirm the arrangements for the day.

  • What amenities are found in the room (safe, air conditioning, terrace)?

    Accommodations generally include air conditioning, private bathroom, safe, premium bedding, and terrace or balcony depending on the category. Contact the concierge to confirm the arrangements for the day.

  • Do the villas have private pools at COMO Parrot Cay?

    Some accommodations have a private pool, including villas and residences, while other categories use the resort's communal pools. Contact the concierge to confirm the arrangements for the day.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is indicated as available for free in the establishment by several online distributors, including in the common areas. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as a full breakfast or à la carte in the hotel's restaurants, with some offers indicating breakfast included. Contact the concierge to confirm the arrangements for the day.

  • How many restaurants are there at COMO Parrot Cay and what style of cuisine is served?

    The resort offers at least one main restaurant as well as a bar, featuring local and international cuisine. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer vegetarian, gluten-free or wellness menus?

    Options suitable for specific diets (vegetarian, gluten-free, wellness) may be offered as part of the COMO Shambhala concept. Please contact the concierge to confirm the arrangements for the day.

  • Are meals and drinks included in the room rate?

    Meals and drinks are generally not included, unless there is a special offer or package, as the resort primarily operates on a European plan. Please contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What types of treatments and facilities are offered at the COMO Shambhala spa?

    The COMO Shambhala spa offers massages, holistic treatments, wellness programmes, and an adults-only area with a dedicated pool, according to the official presentation. Please contact the concierge to confirm the arrangements for the day.

  • Are there yoga or meditation classes offered on-site?

    Yoga and wellness classes may be organised, sometimes in small groups or private sessions, in dedicated spaces or outdoors. Please contact the concierge to confirm the arrangements for the day.

  • Is access to the spa included in the room price?

    Basic access to the spa (certain facilities) may be included for residents, while treatments are charged additionally. Please contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    The resort has at least one outdoor pool, as mentioned by several distributors, as well as an adults-only pool according to the hotel. Please contact the concierge to confirm the arrangements for the day.

  • What sports and leisure activities are available at COMO Parrot Cay?

    A fitness centre, sauna, and various water or beach activities are offered, according to descriptions from travel partners. Please contact the concierge to confirm the arrangements for the day.

  • Can boat trips or snorkeling be booked directly from the hotel?

    Boat excursions, snorkeling, and island discovery trips can be arranged by the hotel with partner operators. Please contact the concierge to confirm the arrangements for the day.

  • What do customer reviews say about the atmosphere and overall experience at COMO Parrot Cay?

    Online reviews describe a calm and secluded environment, appreciated by couples and families seeking tranquility, with many positive comments about the service and the beauty of the site. Please contact the concierge to confirm the arrangements for the day.

  • What are the main highlights mentioned in reviews about COMO Parrot Cay?

    Guests often highlight the beauty of the beaches, personalised service, and the island's intimacy, in exchange for access only by boat and a very quiet environment. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is COMO Parrot Cay located in the Turks and Caicos archipelago?

    The resort is located on a private island of 1,000 acres with white sandy beaches, offering a calm and exclusive environment. Please contact the concierge to confirm the arrangements for the day.

  • Is Parrot Cay a private island and how do you access it?

    COMO Parrot Cay is located on a private island, accessible only by boat from Providenciales, as indicated by the official website and several reviews. Please contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 50 minutes away by combined transfer from PLS airport: about 15 minutes by road to the marina, followed by 30 to 35 minutes by boat. Please contact the concierge to confirm the arrangements for the day.

  • How does the transfer from Providenciales to COMO Parrot Cay actually work?

    The typical journey includes a road transfer to Leeward Marina, followed by a boat crossing operated for the hotel according to set schedules. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel, generally at a cost, including the journey to the marina and the boat crossing. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are generally welcome, and babysitting services are mentioned by some providers, offered at an additional cost. Please contact the concierge to confirm the arrangements for the day.

  • Can a cot or an extra bed be provided in the room?

    Cots and extra beds may be available upon request, depending on the room category and maximum capacity. Please contact the concierge to confirm the arrangements for the day.

  • What activities are suitable for children at COMO Parrot Cay?

    Some beach, pool, and nature discovery activities may be suitable for children accompanied by their parents. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at COMO Parrot Cay?

    Pets are generally not allowed at the resort, except for specific arrangements that must be confirmed prior to arrival. Please contact the concierge to confirm the arrangements for the day.

  • Are assistance dogs allowed on the island?

    The resort can accommodate certain assistance dogs that comply with local regulations, subject to specific conditions and prior validation. Please contact the concierge to confirm the arrangements for the day.

  • Is there a pet-sitting service near the hotel?

    No pet-sitting service is highlighted by the hotel or providers, and it is advisable to arrange an external solution before travelling. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Some accommodations and common areas may be accessible to people with reduced mobility, but travel on the island and access by boat may present challenges. Contact the concierge to confirm the arrangements for the day.

  • Is the boat transfer accessible for people with mobility difficulties?

    Access is by boat from the marina, which may require specific assistance for wheelchairs or people with mobility difficulties. Contact the concierge to confirm the arrangements for the day.

  • Does COMO Parrot Cay have elevators or ground floor rooms?

    The presence of elevators is not systematically mentioned for low-rise buildings, and ground floor rooms may be preferred. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the rate chosen, the season, and the booking channel, with specific deadlines before arrival to avoid charges. Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    Local taxes and service charges may be added to the room rate according to the regulations of the Turks and Caicos and the hotel's policy. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted at COMO Parrot Cay?

    The main payment methods accepted generally include international credit cards and sometimes bank transfers for deposits, in accordance with the information from the providers. Contact the concierge to confirm the arrangements for the day.

  • Is a deposit required to confirm a reservation at COMO Parrot Cay?

    A deposit corresponding to several nights may be required to guarantee the reservation, especially in high season, according to the conditions published by the resort. Contact the concierge to confirm the arrangements for the day.

  • What is the average price level for a stay at COMO Parrot Cay compared to other hotels in Turks and Caicos?

    Reviews mention a luxury positioning with high rates, reflected in the price ranges of rooms and suites on major travel sites. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does COMO Parrot Cay have a sustainability or eco-responsible policy?

    The COMO Hotels & Resorts group promotes wellness practices and integration with the local environment, but specific commitments (energy, water, waste) are not uniformly detailed. Contact the concierge to confirm the arrangements for the day.

  • How does the hotel manage water and energy on this isolated private island?

    The management of water and energy on the private island follows international standards for luxury resorts, with dedicated technical infrastructure. Please contact the concierge to confirm the arrangements for the day.

  • Are there initiatives to limit plastic waste and protect the reef around Parrot Cay?

    Practices to reduce single-use plastics and preserve the coral reef can be encouraged among guests. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — COMO Parrot Cay

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange my complete transfer between Providenciales airport and COMO Parrot Cay?

    The concierge can organise a complete private transfer from Providenciales airport, including the car ride to the marina and the boat crossing to COMO Parrot Cay. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to come to COMO Parrot Cay directly from Grace Bay without going back to the airport?

    The concierge can arrange a transfer between Grace Bay and COMO Parrot Cay by combining a private taxi and boat according to available schedules. Contact the concierge to confirm the arrangements for the day.

  • For a very late evening flight, can you arrange a private boat outside of normal hours?

    The concierge can book a private boat outside of regular shuttle times, subject to availability and additional charges. Contact the concierge to confirm the arrangements for the day.

  • Can I request a premium private driver for the journey between the airport and the marina?

    The concierge can arrange a transfer in a premium vehicle with an English or French-speaking driver when available. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a transfer between COMO Parrot Cay and another hotel in Providenciales like the Grace Bay Club?

    The concierge can organise inter-hotel transfers between COMO Parrot Cay and other resorts in Providenciales via taxi and boat. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • How can I book a table in the restaurants at COMO Parrot Cay during my stay?

    Reservations are made through the concierge, who can suggest the island's restaurants, their hours, and special options (romantic, vegetarian, family). Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private dinner on the beach for a special occasion?

    The concierge can arrange a private dinner on the beach or in your villa with a personalised menu, depending on the weather and availability. Contact the concierge to confirm the arrangements for the day.

  • Can you inform the restaurants if I have food allergies or a special diet?

    The concierge can inform the restaurants of your dietary restrictions and coordinate suitable menus with the chefs. Contact the concierge to confirm the arrangements for the day.

  • Can you book restaurants in Providenciales before my arrival at COMO Parrot Cay?

    The concierge can recommend and book fine dining restaurants in Providenciales before or after your stay on the island. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book treatments at the COMO Shambhala spa during my stay?

    Reservations are made through the concierge or the spa, which can book massages, holistic treatments, and wellness programmes tailored to your schedule. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a complete wellness programme for a detox stay of one week?

    The concierge can organise a multi-day wellness programme with yoga sessions, treatments, and balanced menus, according to the spa's recommendations. Contact the concierge to confirm the details for the day.

  • Is it possible to book spa treatments for couples or in a private villa?

    The concierge can check availability for couple treatments in a double cabin or villa, depending on the spa's schedule. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • What boat excursions do you recommend around COMO Parrot Cay?

    The concierge can organise boat excursions around the cays, snorkelling, or exploring nearby beaches with selected operators. Contact the concierge to confirm the details for the day.

  • Can you organise a day trip to Providenciales from the island?

    The concierge can book a guided tour of Providenciales including main sites, beaches, and shopping or restaurant stops. Contact the concierge to confirm the details for the day.

  • Are there excursions suitable for families with young children?

    The concierge can suggest excursions suitable for children, such as easy snorkelling trips or half-day boat rides. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you help me organise a marriage proposal on the beach at COMO Parrot Cay?

    The concierge can arrange a romantic marriage proposal (beach decor, flowers, photographer, music) according to your wishes and budget. Contact the concierge to confirm the details for the day.

  • How can one organise the celebration of a birthday or wedding anniversary at the hotel?

    The concierge can coordinate a birthday celebration (custom cake, decoration, private dinner, musical entertainment) in conjunction with the catering team. Contact the concierge to confirm the details for the day.

  • Can the hotel accommodate a small intimate wedding or a vow renewal ceremony?

    The concierge can assist in organising symbolic ceremonies or small intimate weddings, including logistics, venues, and service providers. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Is there a luxury boutique or concept store at COMO Parrot Cay and can you assist me there?

    The concierge can provide information about the hotel shop (beachwear, spa items, souvenirs) and offer, if available, personalised shopping services. Contact the concierge to confirm the details for the day.

  • Can you organise a half-day luxury shopping trip in Providenciales?

    The concierge can recommend jewellery stores and designer boutiques in Providenciales and arrange private transport. Contact the concierge to confirm the details for the day.

  • Is it possible to book a professional photographer for a photo shoot on the island?

    The concierge can assist in finding professional photographer services for photo shoots on the beach or in a villa. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What activities do you recommend for a family with young children at COMO Parrot Cay?

    The concierge can suggest family-friendly activities (gentle water sports, walks, beach games) and provide information on babysitting services. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange babysitting during dinner or a spa treatment?

    The concierge can assist in booking an on-site childcare service, which is generally chargeable and subject to availability. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can I book a private yoga session at sunrise on the beach?

    The concierge can organise a private yoga or meditation session on the beach or in a villa with a COMO Shambhala instructor, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a customised programme combining spa, water activities, and romantic dinners?

    The concierge can create a tailored itinerary combining wellness, gastronomy, and excursions based on the duration of your stay. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits