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5★ · Siem Reap

Park Hyatt Siem Reap

Sivutha Blvd, Krong Siem Reap 17252, Cambodge, Siem Reap

4.74.7/5887 reviews · Google rating
  • In the heart of Siem Reap
  • Close to the Angkor temples
  • Contemporary design with local touches
  • Warm and welcoming atmosphere

Hotel 5-star in Siem Reap, Cambodia, in the heart of Siem Reap, featuring contemporary design, local touches and personalised service.

Is Park Hyatt Siem Reap a well-located five-star hotel for a stay in Siem Reap?

Yes, Park Hyatt Siem Reap is a five-star hotel in the heart of Siem Reap.

Its location works well for combining walkable town time with early departures to the Angkor temples.

Which area is best to stay in Siem Reap, and what does Park Hyatt Siem Reap’s location offer?

For a practical stay, central Siem Reap makes it easy to go out on foot and return to the hotel during the day.

From Park Hyatt Siem Reap, you can quickly reach Made in Cambodia Market, Pub Street, and several nearby cultural sights.

What shouldn’t I miss during a stay at Park Hyatt Siem Reap?

The Angkor temples are the essential visit, with early departures easily arranged from the hotel.

On site, the stay pairs well with the hotel’s restaurants, breakfast, and a walk through central Siem Reap.

A word from the Concierge

Park Hyatt Siem Reap through the Concierge's eyes

Park Hyatt Siem Reap is located in the heart of Siem Reap, Cambodia. This 5★ hotel offers a refined and elegant experience. It is close to the famous Angkor temples, making it an ideal starting point for exploring the region. The Park Hyatt property is synonymous with luxury and comfort, attracting travelers seeking a memorable getaway. What sets this hotel apart is its warm and welcoming atmosphere. Contemporary design blends with local touches, creating a unique setting. Guests particularly appreciate the attentive and personalized service, which is the hallmark of the Park Hyatt brand. The hotel also offers modern facilities, ideal for both business and leisure travelers. Before you go, know that the hotel suits couples and families alike. The best time to visit Siem Reap is between November and March, when the weather is cooler. Be sure to book your activities in advance, as tourist sites can get very busy. _My tip from the Concierge:_ book your temple visits as soon as possible to avoid crowds and fully enjoy your experience.

Why choose Park Hyatt Siem Reap?

Park Hyatt Siem Reap is an exceptional address in Siem Reap, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Siem Reap
  • Close to the Angkor temples
  • Contemporary design with local touches
  • Warm and welcoming atmosphere
  • Attentive, personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Meeting rooms

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • The Dining Room

    Restaurant

    Highlights

    • traditional Khmer and French provincial cuisine
    • traditional Cambodian dishes utilizing fresh product from the local market
    Practical information

    The concierge’s wordAt The Dining Room, you can count on a lovely meeting of traditional Khmer cuisine and French provincial touches, shaped by fresh produce from the local market.

  • Living Room

    Lounge

    Highlights

    • the ideal place to enjoy high tea in the afternoon or a sunset cocktail in the evening
    Practical information

    The concierge’s wordFor a well-timed moment, head to the Living Room for afternoon high tea or an evening sunset cocktail.

  • Glasshouse Deli Patisserie

    Highlights

    • delicious pizzas, freshly baked pastries, homemade ice cream and other comfort foods
    Practical information

    The concierge’s wordFor an easy gourmet break, head to Glasshouse Deli Patisserie for delicious pizzas, freshly baked pastries, and homemade ice cream.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Sivutha Blvd, Krong Siem Reap 17252, Cambodge

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 887 reviews

5/5Ekaterina Zakravska

I highly recommend this hotel! Everything was perfect from the moment we arrived. The hotel has a beautiful atmosphere and a lovely, well-maintained space that makes you feel relaxed and comfortable. The breakfast was…

5/5Diarmuid Ó Sé

This is one of the best hotels I have stayed at. The hotel is very well designed and has a great ambiance. The staff are truly excellent, so welcoming and so so helpful. A highlight was the ceremony each night that…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Made in Cambodia MarketTourist attraction

    358 m · 4 min walk

    Market a four-minute walk away, offering a variety of handmade products and local souvenirs.

    Practical information

    The concierge’s wordA 4-minute walk away, this market is ideal for a crafty break and a few local souvenirs in the late afternoon.

  • Pub StreetTourist attraction

    422 m · 5 min walk

    Tourist attraction a five-minute walk away, known for its lively atmosphere and numerous restaurants and bars.

    Practical information

    The concierge’s wordA 5-minute walk away, Pub Street is ideal in the early evening if you're after a lively break between restaurants and bars.

  • Wat Preah Prom RathTourist attraction

    502 m · 6 min walk

    Buddhist temple a six-minute walk away, providing insight into local architecture and religious practices.

    Practical information

    The concierge’s wordA 6-minute walk away, Wat Preah Prom Rath offers a peaceful break to discover local architecture and religious practices.

  • Old Market BridgeTourist attraction

    613 m · 7 min walk

    Old Market Bridge, a historic bridge an eight-minute walk away, providing views of local life and the bustling market.

    Practical information

    The concierge’s wordA 7-minute walk away, Old Market Bridge is ideal early or late in the day to take in local life and the market’s bustle.

  • Résidence royaleHistoric landmark

    685 m · 8 min walk

    Historical landmark an eight-minute walk away, showcasing the architecture and history of the area.

    Practical information

    The concierge’s wordFor a cultural break 8 minutes away on foot, the Royal Residence offers a lovely glimpse of the region’s architecture and history.

  • Preah Ang Chek Preah Ang Chorm ShrinePlace of worship

    692 m · 8 min walk

    Place of worship an eight-minute walk away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordFor a peaceful pause, head to Preah Ang Chek Preah Ang Chorm Shrine, an 8-minute walk away, ideal for a moment of reflection.

  • Artisans d'AngkorTourist attraction

    697 m · 8 min walk

    Tourist attraction an eight-minute walk away, dedicated to promoting traditional Khmer arts and crafts.

    Practical information

    The concierge’s wordAn 8-minute walk away, Artisans d'Angkor offers a calm break to discover traditional Khmer arts and crafts, ideal between sightseeing stops.

  • Apsara TheatrePerforming arts

    783 m · 9 min walk

    Performance arts theater a nine-minute walk away, dedicated to stage arts and local cultural performances.

    Practical information

    The concierge’s wordFor an easy cultural evening, head to Apsara Theatre, a 9-minute walk away, ideal for discovering local performing arts.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • HAVENGarden

    1.2 km · 15 min walk

    Restaurant 1229 meters away, providing a dining experience in a pleasant garden setting.

    Practical information

    The concierge’s wordHAVEN is a pleasant option if you're after dinner in a garden setting, ideal for slowing the pace in Siem Reap.

  • Angkor Botanical GardenBotanical garden

    3.0 km · 5 min by car

    Botanical garden located 2969 meters away, featuring a variety of plants and plant species.

    Practical information

    The concierge’s wordFor a nature break in Siem Reap, Angkor Botanical Garden is well suited to a calm stroll among a wide variety of plants.

  • Village Culturel CambodgienPark

    3.3 km · 6 min by car

    Park in Siem Reap, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green pause in Siem Reap, Cambodian Cultural Village is well suited to a quiet moment to unwind and enjoy nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Siem Reap Art Center Night MarketMarket

    697 m · 8 min walk

    Market an eight-minute walk away, featuring a variety of handmade goods and local souvenirs.

  • Phsar Leu Thom TmeyMarket

    2.2 km · 4 min by car

    Market in Siem Reap, offering a variety of local products and crafts.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Park Hyatt Siem Reap?

    Check-in is generally available from 2:00 PM and check-out until 12:00 PM, according to information from major online travel agencies.

  • Can I check in early?

    Early check-in may be possible depending on room availability on the day. Please contact the concierge to confirm the arrangements for the day.

  • Does Park Hyatt Siem Reap offer late check-out?

    Late check-out is sometimes offered for an additional fee or depending on hotel occupancy. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private transfers to the airport can be arranged by the hotel upon request, with air-conditioned vehicles tailored to your needs.

  • Can I arrive late in the evening to check in at Park Hyatt Siem Reap?

    Most offers provide 24-hour reception, allowing for late or night arrivals without particular difficulty.

Location & Access

  • Where is Park Hyatt Siem Reap located in the city?

    The hotel is located on Sivutha Boulevard, in the heart of Siem Reap, approximately 400 metres from the city centre and Pub Street.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and the airport is approximately 7 to 9 kilometres by car, which takes about 15 to 20 minutes depending on traffic.

  • Is Park Hyatt Siem Reap well located for visiting the centre of Siem Reap?

    The hotel enjoys a central location, close to Pub Street, the Old Market, and the main restaurants and shops in Siem Reap.

  • How long does it take to reach Angkor Wat from Park Hyatt Siem Reap?

    The Angkor temples can be reached by car or tuk-tuk from the hotel in about 15 to 20 minutes, depending on the site visited.

  • Does the hotel have parking?

    The hotel has free on-site parking for guests, usually without prior reservation needed.

Rooms & Amenities

  • Is the Park Hyatt a luxury hotel?

    The Park Hyatt Siem Reap is a 5-star luxury hotel, part of the high-end Park Hyatt brand within the Hyatt group.

  • What types of rooms and suites are available at the Park Hyatt Siem Reap?

    The establishment offers different categories of rooms and suites, including double, triple rooms and several types of suites, some with private pools.

  • Is Wi-Fi available for free in the rooms at the Park Hyatt Siem Reap?

    Wi-Fi is available for free in the rooms and common areas, according to major booking sites.

  • What amenities can be found in the rooms at the Park Hyatt Siem Reap?

    The rooms are equipped with air conditioning, a bathroom with a bathtub or shower, television, minibar and a seating area, depending on the reserved category.

  • What are the reviews on the rooms at the Park Hyatt Siem Reap?

    Recent reviews describe spacious, comfortable, well-soundproofed rooms, with contemporary decor blending Khmer touches.

  • What category is the Park Hyatt Siem Reap?

    The Park Hyatt Siem Reap is rated 5 stars and falls into the luxury hotel category of the Park Hyatt brand.

  • Is the Park Hyatt Siem Reap one of the most beautiful hotels in Siem Reap?

    The Park Hyatt Siem Reap is regularly cited among the most beautiful 5-star hotels in Siem Reap in the press and traveller reviews.

  • Is the Park Hyatt Siem Reap one of the best hotels in Siem Reap?

    The Park Hyatt Siem Reap is often recommended as one of the best choices in Siem Reap for a high-end stay close to the temples.

  • What is special about Park Hyatt?

    The Park Hyatt brand represents the luxury segment of Hyatt, with 5-star hotels, refined service, contemporary design and a strong local identity.

  • Is Park Hyatt a 5 star?

    The Park Hyatt Siem Reap is indeed a 5-star hotel, confirmed by major booking platforms and hotel guides.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet and à la carte form, with continental, Asian, American, vegetarian options, and sometimes halal depending on the season.

  • What are the reviews on the breakfast at Park Hyatt Siem Reap?

    The Park Hyatt Siem Reap is renowned for the quality of its breakfast, often highly rated by guests on major review platforms.

  • How many restaurants are there at Park Hyatt Siem Reap and what types of cuisine are offered?

    The Park Hyatt Siem Reap has three restaurants: The Dining Room, The Living Room, and The Glasshouse, offering Khmer and international cuisine.

  • Is there a bar at Park Hyatt Siem Reap for having a cocktail in the evening?

    An elegant lounge bar is available for cocktails, wines, and tapas, often set around the patio or in The Living Room.

  • Does the hotel organise themed dinners or special evenings?

    Themed dinners and concerts or shows are sometimes organised in the dining areas, depending on the hotel's programming.

Spa & Wellness

  • Does the Park Hyatt Siem Reap have an on-site spa?

    The Indochine Spa at Park Hyatt Siem Reap offers massages, facials, beauty services, and wellness rituals inspired by local traditions.

  • Is there a gym at Park Hyatt Siem Reap?

    A fully equipped fitness centre is available for guests, allowing them to engage in physical activities during their stay.

  • Does the hotel have a pool?

    Does the hotel have a pool?

  • How many pools are available at Park Hyatt Siem Reap and are they suitable for children?

    The Park Hyatt Siem Reap offers two outdoor pools, one of which is a multi-level pool surrounded by gardens and ponds, appreciated by guests.

Activities & Leisure

  • What leisure activities are offered at the Park Hyatt Siem Reap?

    The Park Hyatt Siem Reap offers various activities: spa, cooking classes, cultural tours, concerts, themed dinners, and bike rentals, sometimes for an additional fee.

  • Does the Park Hyatt Siem Reap organise Khmer cultural experiences?

    The hotel can arrange visits or classes around local culture, including markets, crafts, and culinary discoveries.

  • Can I participate in a cooking class at the Park Hyatt Siem Reap?

    Cooking classes are offered to discover Khmer cuisine, often in small groups, with a final tasting.

  • Is 2 days enough in Siem Reap when staying at the Park Hyatt?

    Two days in Siem Reap allow for visiting the main temples, but many travellers recommend more time to explore the sites and enjoy the hotel.

Family & Kids

  • Is the Park Hyatt Siem Reap suitable for family stays with children?

    The Park Hyatt Siem Reap is popular with families, featuring child-friendly pools, family suites, and babysitting services available upon request.

  • Does the hotel offer a babysitting service?

    A babysitting service can be provided upon request, subject to the availability of qualified staff.

  • Are there specific services or facilities for children at the Park Hyatt Siem Reap?

    Children's menus and suitable activities may be available, particularly around the pool and during cooking classes.

Pets

  • Are pets allowed at the Park Hyatt Siem Reap?

    Pets are generally not accepted at the Park Hyatt Siem Reap, except for very specific exceptions to be confirmed on a case-by-case basis.

  • Can I bring my dog or cat to the Park Hyatt Siem Reap?

    It is advisable to check directly with the hotel regarding any requests concerning the arrival of pets or assistance animals before booking.

  • Are pets allowed in the hotel's restaurants and common areas?

    Common areas and restaurants generally do not accept pets, for reasons of comfort and hygiene.

Accessibility

  • Does the hotel offer rooms accessible to people with reduced mobility?

    The Park Hyatt Siem Reap has at least one room adapted for people with reduced mobility, according to some feedback.

  • Are the common areas of the Park Hyatt Siem Reap easily accessible for disabled people?

    Some areas of the hotel, including restaurants and common areas, are accessible without major stairs, with possible assistance from staff.

  • How can I report specific accessibility needs before my arrival at the Park Hyatt Siem Reap?

    It is recommended to communicate your specific accessibility needs at the time of booking so that the hotel can make arrangements.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate and the booking platform. Contact the concierge to confirm the terms for the day.

  • Do the rates at the Park Hyatt Siem Reap include breakfast?

    Different rates are offered, sometimes including breakfast or benefits, with varying payment and cancellation conditions.

  • Do I need to pay a security deposit upon arrival at the Park Hyatt Siem Reap?

    A security deposit may be requested upon arrival, by credit card, to cover extras during the stay.

  • Are there any local taxes to pay?

    Local taxes are often included or added at the time of payment according to Cambodian law. Contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at the Park Hyatt Siem Reap?

    Invoices can generally be settled in US dollars or riel, by international credit card and sometimes in cash.

Sustainability

  • Does the Park Hyatt Siem Reap engage in activities related to local culture and craftsmanship?

    The hotel promotes a harmonious integration into the local culture, with Cambodian architecture, art, and partnerships with local artisans and producers.

  • What environmental initiatives are implemented at the Park Hyatt Siem Reap?

    Some environmental initiatives may include reducing plastic, energy savings, and recycling programs, according to Hyatt hotel standards.

  • Is the hotel involved in community or social projects in Siem Reap?

    The Park Hyatt Siem Reap sometimes supports local projects, charitable works or staff training, contributing to the development of the community.

The Concierge answers — Park Hyatt Siem Reap

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Siem Reap airport and the Park Hyatt Siem Reap?

    The concierge can organise private transfers by car or air-conditioned van between Siem Reap International Airport and the hotel, as well as the return, according to your flight schedule.

  • Is it possible to have a driver for the day to visit Angkor from the hotel?

    The concierge can book a driver for the day to visit the Angkor temples and the main sites around Siem Reap, with an itinerary tailored to your preferences.

  • Can the concierge book a tuk-tuk for getting around central Siem Reap?

    The concierge can order reliable tuk-tuks for city travel, including to Pub Street, the Old Market, or nearby restaurants.

  • Can you advise me on the best way to get to Tonlé Sap Lake from the hotel?

    It is recommended to ask the concierge for the best times and means of transport for an excursion to Tonlé Sap Lake and the floating villages.

  • Can the concierge organise a private transfer from Siem Reap to Phnom Penh?

    Reservations are made through the concierge for intercity transfers, such as Siem Reap – Phnom Penh or Battambang, by private car or minibus.

Restaurant Reservations

  • How do I book a table in the restaurants at the Park Hyatt Siem Reap?

    Reservations are made via the concierge to secure a table at The Dining Room, The Living Room, or The Glasshouse within the hotel.

  • Can you recommend and book a typical Khmer restaurant in Siem Reap?

    The concierge can recommend and reserve gourmet or local restaurants in Siem Reap, taking into account your culinary preferences and budget.

  • Is it possible to organise a private romantic dinner at the Park Hyatt Siem Reap?

    It is recommended to go through the concierge to organise a private romantic dinner, with special decoration and menu in the hotel’s spaces.

Spa Bookings

  • How do I book a massage or treatment at the spa of the Park Hyatt Siem Reap?

    Reservations are made through the concierge or Spa Indochine to plan your treatments, massages, and rituals, subject to availability.

  • Can you help me choose a spa package suitable for my stay?

    The concierge can recommend spa and wellness packages tailored to the duration of your stay, including massages and signature treatments.

  • Can the concierge arrange a spa session after my visit to the temples?

    It is recommended to contact the concierge to schedule a spa slot at the end of the day after visiting Angkor, in order to make the most of the wellness facilities.

Excursions & Cultural Visits

  • Can you organise a guided tour of the Angkor temples from the hotel?

    The concierge can organise guided tours of the Angkor temples with a French or English-speaking guide, including tickets and transport.

  • Is it possible to book a sunrise tour to Angkor Wat through the hotel?

    It is recommended to request the concierge for a sunrise tour at Angkor Wat, including transport and optimised timings.

  • Can the concierge organise a cultural tour of Siem Reap with a guide?

    The concierge can offer cultural tours in Siem Reap, including markets, craft workshops, and Apsara dance performances.

  • How can an excursion to the remote temples be organised from the Park Hyatt Siem Reap?

    Reservations are made through the concierge for excursions to more remote temples such as Beng Mealea or Banteay Srei.

Special Occasions

  • Can you organise a surprise in the room for a birthday or honeymoon?

    The concierge can prepare a surprise in the room for a birthday or honeymoon, with flowers, cake, or champagne.

  • Can the concierge help me organise my Christmas Eve at the Park Hyatt Siem Reap?

    It is recommended to contact the concierge to organise a Christmas or New Year's meal at the Park Hyatt Siem Reap, including festive menus and entertainment.

  • Is it possible to organise a private ceremony or vow renewal at the hotel?

    The concierge can assist in organising small ceremonies or vow renewals within the hotel’s spaces.

Shopping & Luxury Services

  • Can you recommend luxury or high-end craft shops in Siem Reap?

    The concierge can recommend high-end shops, silk workshops, or jewellery stores in Siem Reap, and arrange transport.

  • Can the concierge take care of services such as luxury laundry or flower purchases?

    It is recommended to ask the concierge for the organisation of personalised services such as alterations, premium laundry, or flower purchases.

Family Activities

  • Can you organise activities suitable for children during our stay at the Park Hyatt Siem Reap?

    The concierge can suggest family-friendly activities, such as cooking classes, cultural shows, or visits to a silk farm.

  • Can the concierge arrange a babysitting service at the Park Hyatt Siem Reap?

    Reservations are made through the concierge for a babysitting service upon request, subject to the availability of qualified staff.

Personalized Experiences

  • Can you prepare a personalised 2-day itinerary in Siem Reap starting from the Park Hyatt?

    The concierge can create a tailored programme combining visits, spa treatments, restaurants, and relaxation moments according to the duration of your stay.

  • Is it possible to privatise a space in the hotel for a photo shoot or a private event?

    It is recommended to contact the concierge to privatise certain areas of the hotel for an intimate event or a photo shoot.

  • Can the concierge organise a private Khmer cooking class at the Park Hyatt Siem Reap?

    The concierge can arrange a private culinary experience featuring Khmer cuisine, cooking classes, and tastings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits