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5★ · Prague

Mamaison Suite Hotel Pachtuv Palace

Karoliny Světlé 34, Staré Město, 110 00 Praha-Praha 1, Tchéquie, Prague

4.64.6/51,496 reviews · Google rating
  • In the heart of Prague’s Old Town
  • Just steps from the Vltava River
  • River views
  • Historic palace setting

5-star hotel in Prague, Czechia, in the heart of Prague, featuring private salon check-in, Vltava-view breakfast and 24-hour concierge.

Can you stay in a historic palace in Prague at Mamaison Suite Hotel Pachtuv Palace?

Yes. The hotel is set in a characterful historic building in the heart of the Old Town, with a more residential feel than a standard hotel.

The stay combines historic charm with contemporary comfort and the services expected from a five-star address.

What is within walking distance of Mamaison Suite Hotel Pachtuv Palace?

The hotel is just steps from the Vltava and gives easy walking access to several major sights.

The Clementinum and Charles Bridge are a 3-minute walk away. Prague Municipal Library and Café Louvre are about 5 minutes away.

Does Mamaison Suite Hotel Pachtuv Palace have a restaurant or breakfast spaces?

Yes. The hotel has a restaurant, a bar, a lounge and breakfast service.

Depending on the room category, selected suites or reception spaces can also host a Vltava-view breakfast, by reservation.

A word from the Concierge

Mamaison Suite Hotel Pachtuv Palace through the Concierge's eyes

Mamaison Suite Hotel Pachtuv Palace is located in Prague, Czechia. This hotel offers a unique experience in the heart of the historic city. It is near the Vltava River, providing stunning views of the waterway. The location allows easy access to major attractions while offering a peaceful setting. This hotel holds a 5★ rating and is part of the city's luxury establishments. What sets this hotel apart is its refined atmosphere and historic charm. Guests appreciate the blend of modern comfort and traditional architectural elements. The common areas are elegantly decorated, creating a warm and inviting ambiance. The services provided meet the expectations of discerning travelers. Before you go, know that this hotel is perfect for couples and business travelers. The atmosphere is conducive to relaxation while being close to Prague's lively spots. The summer season attracts many visitors, but spring and autumn are also pleasant. Consider booking in advance to make the most of your stay. _My tip from the Concierge:_ plan to explore local attractions on foot, as the hotel is ideally located for this.

Why choose Mamaison Suite Hotel Pachtuv Palace?

Mamaison Suite Hotel Pachtuv Palace is an exceptional address in Prague, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Prague’s Old Town
  • Just steps from the Vltava River
  • River views
  • Historic palace setting
  • Traditional architecture with modern comfort

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Karoliny Světlé 34, Staré Město, 110 00 Praha-Praha 1, Tchéquie

Map showing the location of Mamaison Suite Hotel Pachtuv Palace
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,496 reviews

5/5Tanya Leary

We had a wonderful experience at the Mozart! The staff were super kind and friendly and the food was great. Love the location too!! Convenient and very walkable to all we wanted to see. We had an executive room and it…

5/5Sandi Phoenix

We had the most incredible stay in Prague at The Mozart. We very much appreciated the attention to detail in the rooms and the equisite setting that is this beautiful palace. The service from all staff was also…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • ClementinumHistoric place

    254 m · 3 min walk

    Clementinum, a historical site just three minutes' walk away, is known for its baroque architecture and ancient libraries.

    Practical information

    The concierge’s word — A 3-minute walk away, the Clementinum makes a lovely break if you enjoy Baroque architecture and the atmosphere of old libraries.

  • Pont CharlesTourist attraction

    274 m · 3 min walk

    Charles Bridge, a famous stone bridge three minutes' walk away, connecting the Old Town to the Malá Strana district.

    Practical information

    The concierge’s word — A 3-minute walk away, Charles Bridge makes a lovely pause as you head from the Old Town to Malá Strana at an unhurried pace.

  • Bibliothèque Municipale de PragueTourist attraction

    382 m · 5 min walk

    Municipal library five minutes' walk away, providing access to a vast collection of books and resources.

    Practical information

    The concierge’s word — A 5-minute walk away, Prague Municipal Library offers a calm break if you feel like browsing, reading, or pausing between visits.

  • Café LouvreArt gallery

    435 m · 5 min walk

    Café five minutes' walk away, providing a pleasant atmosphere to enjoy drinks and pastries.

    Practical information

    The concierge’s word — A 5-minute walk away, Café Louvre offers a pleasant break for coffee or pastry, ideal between visits or at the end of the afternoon.

  • Prague's narrowest alleyTourist attraction

    487 m · 6 min walk

    Prague's narrowest alley, a tourist attraction just six minutes' walk away, offering a unique experience of the city.

    Practical information

    The concierge’s word — A 6-minute walk away, Prague's narrowest alley offers an unusual break to discover a more playful, distinctive side of Prague.

  • Horloge astronomique de PragueTourist attraction

    539 m · 6 min walk

    Tourist attraction a six-minute walk away, known for its medieval clock mechanism and hourly animations.

    Practical information

    The concierge’s word — A 6-minute walk away, stop by the Astronomical Clock for a short break between visits, especially when its hourly animations begin.

  • Mur LennonMonument

    548 m · 7 min walk

    Monument a seven-minute walk away, known for its graffiti and tribute to John Lennon.

    Practical information

    The concierge’s word — A 7-minute walk away, the Lennon Wall offers a creative urban break, ideal for a short stroll between plans.

  • Franz Kafka - Tête PivotanteTourist attraction

    587 m · 7 min walk

    Tourist attraction a seven-minute walk away, famous for its kinetic sculpture representing the writer Franz Kafka.

    Practical information

    The concierge’s word — A 7-minute walk away, stop by Franz Kafka’s Rotating Head for a short, visual city break between two appointments.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Place de la Vieille VilleSquare

    600 m · 7 min walk

    Old Town Square, a seven-minute walk away, is an iconic public space in the heart of Prague.

    Practical information

    The concierge’s word — A 7-minute walk away, Old Town Square offers a break in the heart of Prague, ideal for getting a feel for the city.

  • Parc LetnaPark

    1.3 km · 15 min walk

    Letna Park, a green space ideal for walking and enjoying nature.

    Practical information

    The concierge’s word — If you’re in the mood for a green break, Letna Park is well suited to a peaceful stroll surrounded by nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Havelské tržištěMarket

    491 m · 6 min walk

    Market six minutes' walk away, offering fresh produce and local souvenirs.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in at Mamaison Suite Hotel Pachtuv Palace?

    Check-in is generally possible from the afternoon, depending on the booking conditions and room availability. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered subject to availability and sometimes for an additional fee. It is advisable to request it in advance. Please contact the concierge to confirm the arrangements for the day.

  • Until what time can I stay in my room on the day of departure?

    Check-out is generally in the late morning, depending on your rate conditions and the hotel's policy. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    A late check-out may be granted depending on occupancy and your type of reservation, possibly for an additional fee. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    The hotel can arrange private transfers by car or limousine to and from Prague airport upon request, for an additional fee.

Location & Access

  • What is the distance between the hotel and the airport?

    Prague Václav Havel Airport is approximately 15 to 17 kilometres from the hotel, which is about 25 to 35 minutes by car depending on traffic.

  • Where exactly is Mamaison Suite Hotel Pachtuv Palace located in Prague?

    The hotel is located by the Vltava River, a one-minute walk from Charles Bridge and very close to the Old Town, offering views of Prague Castle and the river.

  • Is the hotel well located for visiting the main tourist sites on foot?

    The historic centre, including Old Town Square and Charles Bridge, is accessible within a few minutes' walk from the hotel, making it an ideal starting point for exploring Prague.

  • Are there tram or metro stops near the hotel?

    The hotel is served by trams and other public transport nearby, allowing easy access to other areas of Prague. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Parking may be offered through the hotel or nearby for guests arriving by car, usually for an additional fee. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms and suites does Mamaison Suite Hotel Pachtuv Palace have?

    The establishment has approximately 70 rooms and suites, spread across a renovated historic building with several floors and an annex.

  • What types of rooms and suites are available in the hotel?

    The rooms generally offer a king or twin bed, private bathroom, and for many suites, a separate seating area and sometimes a kitchenette. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer family suites for staying with children?

    Family suites include separate spaces for parents and children, allowing for comfortable accommodation of multiple people in the same unit.

  • Are the rooms non-smoking at Mamaison Suite Hotel Pachtuv Palace?

    Most rooms are non-smoking, in accordance with the establishment's non-smoking policy. Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered in the rooms and common areas of the hotel, generally included in the stay.

  • What in-room services are included during the stay?

    Room service and turn-down service may be offered, as well as daily housekeeping and free baby cots upon request for families.

  • Is housekeeping provided daily in the rooms?

    Daily housekeeping is provided in the rooms and suites, with regular changes of bed linen and towels according to the hotel's policy.

  • Is a chauffeur or limousine service available from the hotel?

    The hotel may offer a private chauffeur service for city transfers or to the airport, upon request and at an additional cost.

Dining

  • What type of breakfast is offered?

    A varied buffet breakfast is generally served, with hot and cold options, as well as local and international specialities.

  • Where is breakfast served at Mamaison Suite Hotel Pachtuv Palace?

    Breakfast is served in a dedicated room of the hotel, in an elegant setting, and can sometimes be taken on the indoor terrace when the weather permits.

  • Does the hotel have an on-site restaurant for lunch or dinner?

    The hotel restaurant offers international and Czech cuisine, as well as a bar service with a selection of wines and cocktails. Please contact the concierge to confirm the day's arrangements.

  • Can I order breakfast or meals via room service?

    Room service may allow for certain dishes or breakfast to be taken in the room, depending on the hours set by the hotel.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool, but offers a wellness area with a sauna, massages, and beauty services.

  • Is there a spa or wellness area at Mamaison Suite Hotel Pachtuv Palace?

    The hotel offers a spa and wellness area including at least one sauna and a massage area in the historic part of the building.

  • Does the hotel offer hairdressing or beauty services on-site?

    An exclusive hair salon is located on the ground floor of the hotel, allowing guests to enjoy beauty services without leaving the premises.

  • What types of treatments and massages are offered in the hotel's spa?

    Massages and wellness treatments can be booked within the spa area, with various options for relaxing treatments.

Activities & Leisure

  • What tourist activities are easily accessible from the hotel?

    The location in the heart of the Old Town allows for quick access to major museums, galleries, and monuments on foot or by tram.

  • Can the hotel arrange guided tours of Prague?

    The hotel can organise guided tours of the Old Town, Prague Castle, or the Jewish Quarter, thanks to specialised local partners.

  • Is it possible to take a cruise on the Vltava near the hotel?

    Cruises on the Vltava can be easily arranged from the docks located just a few minutes' walk from the hotel.

  • Does Mamaison Suite Hotel Pachtuv Palace host private events or receptions?

    The hotel can host private events such as small receptions or celebrations, with suitable spaces and tailored services.

Family & Kids

  • Is the hotel suitable for staying with children?

    Family rooms and suites with multiple rooms allow for comfortable stays with children in the same accommodation.

  • Does the hotel provide baby beds or cots for toddlers?

    Free baby beds can be provided upon request for infants, subject to availability.

  • Are there activities for children near Mamaison Suite Hotel Pachtuv Palace?

    The central location allows easy access to family activities, parks, and child-friendly attractions in the centre of Prague.

Pets

  • Are pets allowed at Mamaison Suite Hotel Pachtuv Palace?

    Pets may be accepted in certain rooms, usually with an additional fee and specific conditions. Please contact the concierge to confirm the current terms.

  • Are there specific restrictions for dogs or cats in the hotel?

    A specific pet policy applies, which may include a maximum number per room and size restrictions as well as accessible areas.

  • Does the hotel provide amenities for pets?

    Bowls or a small pet welcome kit may be offered for pets staying at the hotel, subject to availability.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The main entrance and some areas are accessible, but the historic building may have constraints. Please contact the concierge to confirm the current terms.

  • Can I request a more accessible room or one close to the lift?

    Rooms on lower floors or near the lift can be allocated upon request to facilitate access for those with mobility difficulties.

  • Does the hotel offer assistance for elderly or disabled persons?

    Assistance such as luggage help or escorting to the room may be offered for guests needing special support.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, ranging from flexible conditions to non-refundable. It is specified at the time of booking.

  • Are there any tourist taxes to pay?

    A municipal tourist tax may be added to the room price and paid on site, according to Prague's regulations.

  • What payment methods are accepted by Mamaison Suite Hotel Pachtuv Palace?

    Payments can generally be made in Czech crowns and by international credit cards, depending on the hotel's conditions.

  • Is a security deposit required upon arrival at the hotel?

    A security deposit or a pre-authorisation on a credit card may be requested upon arrival to cover any additional charges.

  • Does the room rate always include breakfast?

    The booking may or may not include breakfast, depending on the rate chosen. Detailed information is provided in the booking confirmation.

Sustainability

  • Does the hotel have a non-smoking policy to maintain indoor air quality?

    The hotel is described as a non-smoking establishment, enforcing a strict policy to ensure guest comfort.

  • Has the hotel been recently renovated to improve its facilities?

    The recent renovation of the building has updated the facilities, contributing to better energy efficiency and reducing certain consumptions.

  • Does the hotel offer initiatives to limit linen and water consumption?

    Measures to reduce linen consumption, such as optional towel reuse, may be encouraged to limit environmental impact.

  • Does staying at this hotel help to limit car use in the city?

    The central location allows for prioritising walking or public transport, contributing to reducing the carbon footprint of stays.

The Concierge answers — Mamaison Suite Hotel Pachtuv Palace

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Prague airport?

    The concierge can organise a private transfer by car or limousine between Prague airport and the hotel, with personalised welcome and luggage assistance. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or a ride-hailing service for my travels in Prague?

    The concierge can book a reliable taxi or ride-hailing service for your travels around the city, to the train station or major tourist sites. Contact the concierge to confirm the arrangements for the day.

  • Can you help me use public transport from the hotel?

    It is recommended to ask the concierge for the best tram or metro routes from the hotel and to obtain tickets or transport passes. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver for a few hours?

    The concierge can arrange a car with a driver for half a day or a full day to explore Prague or the surrounding areas at your own pace. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a transfer between the hotel and the main train station?

    The concierge can advise and organise round-trip transfers to Prague's main train station according to your train schedule. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a restaurant serving typical Czech cuisine near the hotel?

    Reservations are made through the concierge, who can recommend and book tables at the best traditional Czech restaurants near Charles Bridge and in the Old Town.

  • Is it possible to reserve a table at a fine dining restaurant in Prague?

    The concierge can suggest fine dining or Michelin-starred restaurants in Prague and handle the reservation while considering your preferences and time constraints.

  • Can you suggest and book a child-friendly restaurant?

    The concierge can recommend family-friendly restaurants with children's menus and high chairs, and manage the reservation for you.

  • Can the concierge organise a romantic dinner for a wedding anniversary?

    The concierge can organise a romantic dinner with a view of the castle or the Vltava River, selecting intimate venues and making reservations for a special occasion.

  • Can you help me find a vegetarian or vegan restaurant in Prague?

    The concierge can direct you to restaurants offering vegetarian or vegan options and handle the reservations while specifying your dietary restrictions.

Spa Bookings

  • Can you book a massage or wellness treatment during my stay?

    The concierge can book massages or treatments at the hotel spa or at high-end partner spas in Prague. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a couple's spa treatment?

    It is recommended to go through the concierge to organise couple's treatments, romantic massages, or special rituals in the spa or nearby.

  • Can you make an appointment for me at a hairdresser or beauty salon?

    The concierge can direct you to luxury beauty salons or hairdressers in Prague and handle appointments according to your schedule.

  • Can the concierge organise private access to a sauna or wellness area?

    The concierge can organise a private sauna or wellness session at partner establishments, depending on availability and your privacy preferences.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of Prague with a French-speaking guide?

    The concierge can book guided tours of the historic centre, Prague Castle, and the Jewish Quarter with professional French-speaking or English-speaking guides.

  • Is it possible to reserve skip-the-line tickets for major tourist sites?

    The concierge can obtain skip-the-line tickets for certain museums or monuments and advise on the best visiting times.

  • Can you organise a day trip outside of Prague?

    The concierge can plan day trips to Kutná Hora, Český Krumlov, or other historic towns around Prague with transport included.

  • Can the concierge book a cruise on the Vltava departing near the hotel?

    The concierge can organise a cruise on the Vltava, with or without dinner, to discover Prague from the river.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can arrange a romantic room decoration with flowers, petals, and candles for an anniversary or a marriage proposal.

  • Is it possible to have a birthday cake and a small decoration prepared?

    The concierge can order a personalised cake, candles, and a small setup in the room or at the restaurant for a birthday.

Shopping & Luxury Services

  • Can you recommend luxury shopping in Prague?

    The concierge can recommend the best luxury addresses in Prague for jewellery, fashion, and accessories, as well as personalised shopping services.

Family Activities

  • Can you organise activities suitable for a stay with young children?

    The concierge can suggest a programme of visits and activities suitable for children, including parks, interactive museums, and fun attractions near the hotel.

Personalized Experiences

  • Is it possible to book a photographer for a photo shoot in Prague?

    The concierge can arrange a professional photo shoot in the Old Town and near Charles Bridge to capture your stay.

  • Can you prepare a customised programme to explore Prague in two days?

    The concierge can create a tailored itinerary based on your interests, with recommendations for cultural, gastronomic, and evening outings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits