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5★ · Prague

Alchymist Grand Hotel & Spa

Tržiště 19, 118 00 Praha 1-Malá Strana, Tchéquie, Prague

4.74.7/5646 reviews · Google rating
  • In the heart of Prague
  • Set in a historic district
  • European-style architecture
  • Intimate, elegant atmosphere

Hotel 5-star in Prague, 399 m from Prague Castle, featuring a spa, 24-hour concierge and tailored arrival in the historic district.

Is Alchymist Grand Hotel & Spa well located for exploring Prague on foot?

Yes. The hotel sits in a central historic district, making it practical for a stay focused mainly on walking.

Prague Castle is a 5-minute walk away, St Vitus Cathedral 4 minutes, and the Lennon Wall 5 minutes.

What makes Alchymist Grand Hotel & Spa distinctive for a stay in Prague?

The property combines an intimate atmosphere, personalised service and a central setting in a historic district.

It particularly suits couples and travellers seeking calm, with an on-site spa to balance time spent sightseeing.

Can you dine well at Alchymist Grand Hotel & Spa?

Yes. The hotel has a restaurant and breakfast service, with several dining options listed on site.

In warmer months, ask for a table in the hotel courtyard for the main restaurant.

A word from the Concierge

Alchymist Grand Hotel & Spa through the Concierge's eyes

The Alchymist Grand Hotel & Spa is located in the heart of Prague, Czechia. This five-star hotel sits in a historic area, providing easy access to local attractions. Its architecture and ambiance evoke European charm. The refined setting attracts travelers seeking luxury and comfort. What sets Alchymist apart is its attention to detail and personalized service. Guests appreciate the intimate and elegant atmosphere, ideal for a romantic getaway or a relaxing stay. The hotel's spa offers various treatments, allowing visitors to rejuvenate after a day of exploration. Before you go, know that the hotel is well-suited for couples and travelers seeking tranquility. The proximity to tourist sites makes this hotel perfect for a cultural stay. The summer season is particularly pleasant for enjoying terraces and gardens. _My tip from the Concierge:_ book your spa treatment in advance, as slots fill up quickly during peak season.

Why choose Alchymist Grand Hotel & Spa?

Alchymist Grand Hotel & Spa is an exceptional address in Prague, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Prague
  • Set in a historic district
  • European-style architecture
  • Intimate, elegant atmosphere
  • Spa with a range of treatments
  • Easy access to Prague sights

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • ALCHYMIST RESTAURANT

    Restaurant

    Highlights

    • During the summer months we also serve meals in our hotel courtyard.
    Practical information

    The concierge’s wordIn the summer months, ask for a table in the hotel courtyard; that’s where ALCHYMIST RESTAURANT is best enjoyed.

  • CAFÉ BAROCCO VENEZIANO

  • BARÁČNICKÁ RYCHTA

    Restaurant

    Highlights

    • Traditional Czech
    Practical information

    The concierge’s wordFor a traditional Czech interlude, book BARÁČNICKÁ RYCHTA: a spot with real character.

  • PIZZERIA SAN CARLO

    Restaurant

    Highlights

    • Neapolitan
    Practical information

    The concierge’s wordFor something simple and spot-on, head to PIZZERIA SAN CARLO: a good pick when you’re craving a true Neapolitan touch.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

48 hrs and less prior to arrival 100% cancellation fee

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Tržiště 19, 118 00 Praha 1-Malá Strana, Tchéquie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 646 reviews

1/5Kristen Zainer

While the hotel itself was beautiful, I had an unfortunate experience with the staff regarding our bill at the end. I had originally planned to stay in Prague 2 nights (and we prepaid for these nights) but we decided…

1/5A.Bishop Royal

Do not confuse "Historic" with "Filthy" – A nightmare experience If you want to book it like I did because of the style of it, think again. Your health is more important than looking good in photos. I had a terrible…

5/5caitlin spaan

This elegant, historic hotel provides a luxurious and quiet oasis steps away from the excitement (and the teeming throngs) of Mala Strana. Rooms are well appointed and elegantly decorated, with ever amenity included…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Cathédrale Saint-GuyChurch

    373 m · 4 min walk

    Religious building a four-minute walk away, known for its impressive Gothic architecture.

    Practical information

    The concierge’s wordA 4-minute walk away, St. Vitus Cathedral offers a calm pause to admire its Gothic architecture, ideal at the start or end of the day.

  • Château de PragueTourist attraction

    399 m · 5 min walk

    Prague Castle, a historic site five minutes' walk away, offering panoramic views of the city.

    Practical information

    The concierge’s wordA 5-minute walk away, Prague Castle offers a lovely historical break, ideal when you feel like taking in the city from above.

  • Mur LennonMonument

    446 m · 5 min walk

    Monument a five-minute walk away, known for its graffiti and tribute to John Lennon.

    Practical information

    The concierge’s wordA 5-minute walk away, the Lennon Wall offers a colorful urban break, ideal if you feel like a short stroll between two plans.

  • Tour de PetřínHistoric landmark

    609 m · 7 min walk

    Historical landmark a seven-minute walk away, providing a panoramic view of Prague from its summit.

    Practical information

    The concierge’s wordFor a panoramic break over Prague, head to Petřín Tower at the end of the day, a 7-minute walk away.

  • Prague's narrowest alleyTourist attraction

    620 m · 7 min walk

    Prague's narrowest alley, a seven-minute walk away, providing a unique experience of the city.

    Practical information

    The concierge’s wordA 7-minute walk away, Prague's narrowest alley offers an unusual little break and a more singular side of Prague.

  • Pont CharlesTourist attraction

    762 m · 9 min walk

    Charles Bridge, a nine-minute walk away, known for its Gothic architecture and Baroque statues.

    Practical information

    The concierge’s wordA 9-minute walk away, Charles Bridge makes a lovely break to admire Gothic architecture and Baroque statues on a stroll.

  • Monastère de StrahovPlace of worship

    844 m · 10 min walk

    Place of worship located 844 meters away, providing insight into the architecture and religious history of the area.

    Practical information

    The concierge’s wordFor a peaceful break around Prague’s architecture and religious history, Strahov Monastery is well suited to a morning visit.

  • ClementinumHistoric place

    1.1 km · 13 min walk

    Clementinum, a historical complex in Prague, is known for its baroque architecture and ancient libraries.

    Practical information

    The concierge’s wordFor a cultural break in Prague, the Clementinum suits a visit when you’re in the mood for baroque architecture and the atmosphere of an old library.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc LetnaPark

    1.4 km · 17 min walk

    Letna Park, a green space ideal for walking and enjoying nature.

    Practical information

    The concierge’s wordLetna Park is a lovely break if you feel like a gentle walk and a moment surrounded by greenery in Prague.

  • Place de la Vieille VilleSquare

    1.4 km · 17 min walk

    Old Town Square, a historic public space in the heart of Prague, ideal for strolling and admiring the surrounding architecture.

    Practical information

    The concierge’s wordFor a breather between visits, head to Old Town Square: perfect for a stroll in the heart of Prague and to admire the surrounding architecture.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Havelské tržištěMarket

    1.5 km · 18 min walk

    Havelské tržiště is a market where local and artisanal products can be found.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Alchymist Grand Hotel & Spa?

    Check-in is generally from 2:00 PM or 3:00 PM depending on the source, and check-out is before 12:00 PM for guests of the Alchymist Grand Hotel & Spa in Prague.

  • Can I check in early?

    Early check-in is possible subject to room availability upon arrival, with possible additional charges depending on the exact requested time.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be offered depending on hotel occupancy, with possible additional fees confirmed by reception on the same day.

  • Is the reception of the Alchymist Grand Hotel & Spa open 24/7?

    The reception of the Alchymist Grand Hotel & Spa is open 24/7, allowing for night arrivals and assistance at any hour.

  • Is there a VIP arrival or departure service at this hotel?

    VIP arrival and departure services are offered, including streamlined procedures and personalised assistance at check-in and check-out.

Location & Access

  • Where is the Alchymist Grand Hotel & Spa located in Prague?

    The hotel is located at Tržiště 19, in the historic Malá Strana district of Prague 1, approximately 1.3 to 1.4 km from the city centre and the Old Town Square.

  • What are the main tourist sites within walking distance from the hotel?

    The establishment is in immediate proximity to Charles Bridge, Lennon Wall, and the Prague Castle district, all accessible within a few minutes on foot.

  • Is the Malá Strana district a good location for visiting Prague?

    The hotel is located in Malá Strana, a quiet and very central historic district, ideal for exploring the centre of Prague and the nearby Old Town on foot.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Václav Havel Airport Prague is approximately 10 to 12 km, or 20 to 30 minutes by car depending on traffic.

  • Are airport transfers offered?

    Paid airport shuttles and a private transfer service can be arranged by the hotel, with advance booking recommended.

  • Does the hotel have parking?

    The hotel has parking? A private parking or nearby is offered, with valet service and daily fees of approximately 30 to 32 EUR depending on the sources.

Rooms & Amenities

  • What types of rooms are available at the Alchymist Grand Hotel & Spa?

    The hotel mainly offers suites, double rooms and family rooms, decorated in a baroque style with four-poster beds, luxurious fabrics and marble bathrooms.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with a flat-screen TV with satellite channels, minibar, coffee/tea maker and safe.

  • How many rooms does the Alchymist Grand Hotel & Spa have?

    The establishment has a total of 46 rooms and suites, offering an intimate boutique hotel atmosphere.

  • Does the hotel offer non-smoking or hypoallergenic rooms?

    All rooms are non-smoking and the hotel offers non-smoking floors, with some hypoallergenic options mentioned.

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? A free high-speed Wi-Fi connection is available throughout the hotel, including in the rooms and common areas.

Included Services

  • Is breakfast included in the room rate?

    The buffet breakfast is generally included in the rate and served in the Aquarius restaurant, with a wide selection of hot and cold items.

  • What services are generally included in a stay at the Alchymist Grand Hotel & Spa?

    Wi-Fi, access to the wellness centre with pool, concierge service and 24-hour reception are part of the basic included services.

  • Does the hotel offer daily housekeeping and luggage storage?

    A daily housekeeping service, room service and luggage storage are offered to hotel guests.

  • Is there a babysitting service at the Alchymist Grand Hotel & Spa?

    A paid babysitting service is available upon request, organised by the hotel for families travelling with children.

  • Does the hotel offer laundry or dry cleaning services?

    A laundry and dry cleaning service is offered, with clothing picked up from the room and charged per item.

Dining

  • What type of breakfast is offered?

    The breakfast includes continental, Italian, vegetarian, gluten-free, and American options, served buffet-style and à la carte.

  • What is the main restaurant of the Alchymist Grand Hotel & Spa and what type of cuisine does it serve?

    The Aquarius restaurant is the main restaurant of the hotel, offering European and Central European-inspired cuisine in an elegant setting with a courtyard terrace.

  • Does the hotel have a café or tea room on site?

    A Venetian-style café is available on site, ideal for coffee, pastries, or snacks in a refined setting.

  • Can breakfast or meals be taken in the room at the Alchymist Grand Hotel & Spa?

    Room service is available, allowing guests to have breakfast or meals in the privacy of their room from a dedicated menu.

  • Does the hotel have a bar for evening drinks?

    A bar open 24/7 is mentioned, offering a selection of drinks and cocktails to guests.

Spa & Wellness

  • What is the spa of the Alchymist Grand Hotel & Spa and what services does it offer?

    The hotel features the Ecsotica spa, offering a full spa and wellness centre with massages, Balinese treatments, sauna, and relaxation area.

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool as part of its wellness facilities, accessible to guests and rarely found in hotels in Prague.

  • What types of treatments are available at Ecsotica Spa Prague?

    The spa offers a variety of massages, facials, body treatments, scrubs, wraps, and wellness packages, including couples massages.

  • Does the hotel have a gym or fitness centre?

    A fitness centre and gym with fitness equipment are accessible to guests, sometimes with dedicated changing rooms.

  • Is access to the spa and pool included for hotel guests?

    Access to the indoor pool and spa facilities is generally reserved for hotel guests, with specific time slots for certain treatments.

Activities & Leisure

  • What leisure activities are available on-site at the Alchymist Grand Hotel & Spa?

    The hotel offers a centre with an indoor pool, a wellness club, and a fitness room for relaxation after sightseeing.

  • Is the hotel's location suitable for visiting Prague without a car?

    Thanks to its location in Malá Strana, the hotel is ideal for visiting Charles Bridge, the Old Town, Prague Castle, and major tourist sites on foot.

  • Is the Alchymist Grand Hotel & Spa suitable for a romantic weekend in Prague?

    The hotel regularly organises romantic experiences, such as tastings, spa moments, or dinners in its courtyard, which are highly appreciated for romantic getaways.

  • Are there facilities for meetings or small events at the hotel?

    The hotel can accommodate meetings or small events thanks to its elegant spaces, with a conference room mentioned for business travellers.

Family & Kids

  • Does the hotel offer babysitting services for families?

    Babysitting services are available upon request, for an additional fee, allowing parents to enjoy the spa or a dinner.

  • Does the Alchymist Grand Hotel & Spa have family rooms?

    Family suites and rooms suitable for families are offered, with several bedding configurations available.

  • Is the area around the hotel suitable for family stays?

    The Malá Strana district is quiet and pedestrian-friendly, making it a pleasant environment for stays with children, close to parks and walks along the Vltava.

Pets

  • Are pets allowed at the Alchymist Grand Hotel & Spa?

    Pets are allowed at the Alchymist Grand Hotel & Spa upon request, with dedicated amenities and possible additional fees.

  • Are there additional fees for bringing a pet?

    The hotel offers amenities for pets and may charge a daily fee, to be confirmed at the time of booking.

  • Do I need to inform the hotel in advance if I am coming with my dog?

    Pets are allowed on request, so it is recommended to specify the size and number of pets for prior approval by the hotel.

Accessibility

  • Is the Alchymist Grand Hotel & Spa equipped with lifts and non-smoking areas?

    The establishment has lifts, 24-hour security, and non-smoking facilities, with some rooms more easily accessible for people with reduced mobility.

  • Does the hotel offer rooms suitable for people with allergies or specific needs?

    Hypoallergenic rooms and areas as well as facilities to aid access are mentioned, but some specific details may vary according to the room category.

  • Is there a separation between smoking and non-smoking areas in the hotel?

    The hotel has a smoking area and clearly separated non-smoking areas, which can enhance the comfort of guests sensitive to smoke.

Billing & Policies

  • What payment methods are accepted at the Alchymist Grand Hotel & Spa?

    Payment is generally made in Czech crowns or by international credit card, with the possibility of pre-authorisation before arrival depending on the chosen rate.

  • What is the hotel's cancellation policy?

    The hotel offers flexible rates with free cancellation up to a certain date and non-refundable discounted rates, depending on the booking conditions chosen.

  • Are there any tourist taxes to pay?

    A local tourist tax may be added to the room rate and is usually paid on-site, in accordance with Prague regulations.

  • What is the price range for a night at the Alchymist Grand Hotel & Spa?

    Room prices vary by season, with recent average rates around 236 to 293 EUR during the week, higher in peak season.

  • Does the hotel require a credit card as a guarantee upon arrival?

    A credit card may be requested as a guarantee at the time of booking or upon arrival to cover extras and consumptions.

Sustainability

  • What makes the Alchymist Grand Hotel & Spa unique in Prague?

    The hotel highlights a restored 16th-century historic building, decorated with gilding, frescoes, antiques, and an intimate spa with a pool, making it a very unique boutique hotel in Prague.

  • Is the hotel located in a preserved historic building?

    Situated in a historic building in Malá Strana, the hotel retains the original architecture while offering modern amenities, thus contributing to the enhancement of the built heritage.

  • Does the Alchymist Grand Hotel & Spa promote the preservation of architectural heritage?

    Public information mainly highlights the careful renovation and maintenance of a 16th-century building, in an approach to aesthetic and architectural preservation.

  • Does the hotel undertake specific environmental actions (waste reduction, energy savings)?

    Sources mainly mention luxury, the spa, the indoor pool, and baroque decoration, without comprehensive public details on specific environmental programmes. Please contact the concierge to confirm the current arrangements.

The Concierge answers — Alchymist Grand Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Prague airport and the Alchymist Grand Hotel & Spa?

    The concierge can organise a private transfer by car or limousine between Prague airport and the Alchymist Grand Hotel & Spa, with personalised welcome and pricing provided at the time of booking.

  • Is it possible to have a chauffeur available for a few hours departing from the hotel?

    The concierge can book a chauffeur for a few hours or for the day to explore Prague or for business trips from the hotel.

  • Can the concierge help me use public transport in Prague from the hotel?

    The concierge can advise on the best tram or metro routes, provide maps, and assist in purchasing transport tickets suitable for the duration of the stay.

  • Can you book a transfer from the hotel to Prague central station?

    The concierge can arrange transfers to Prague central station, including private vehicles for early or late departures.

  • Can I ask the concierge to book a taxi for me to return to the hotel late in the evening?

    The concierge can book a reliable taxi or VTC service for a late return to the hotel after a show or dinner.

Restaurant Reservations

  • Can you book a fine dining restaurant near the Alchymist Grand Hotel & Spa?

    The concierge can recommend and reserve tables at the best fine dining restaurants near Malá Strana and the historic centre.

  • Can the concierge find a restaurant with vegetarian or gluten-free options nearby?

    The concierge can select restaurants offering vegetarian or gluten-free options and handle the reservation while specifying dietary restrictions.

  • Is it possible to book a table with a romantic view of Prague through the hotel?

    Reservations are made through the concierge, who can secure a table with a view or on the terrace depending on the availability of partner restaurants.

  • Can you recommend and book a traditional Czech brewery around the hotel?

    The concierge can recommend typical Czech breweries and reserve a table to experience local cuisine near the hotel.

Spa Bookings

  • How can I book a treatment at the Ecsotica Spa of the Alchymist Grand Hotel & Spa?

    The concierge can book signature Balinese treatments or massages in advance at the Ecsotica Spa of the Alchymist Grand Hotel & Spa.

  • Can I request a spa treatment from the concierge at the end of the day after my visits?

    It is recommended to book spa slots in the evening or on weekends through the concierge, who offers available times.

  • Is it possible to book a couples spa treatment with access to the pool?

    The concierge can arrange a couples spa ritual, including access to the indoor pool and wellness facilities, subject to availability.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of Prague Castle from the hotel?

    The concierge can organise private guided tours of Prague Castle and the Malá Strana district departing from the hotel.

  • Can the concierge organise a day trip outside of Prague?

    The concierge can book day trips to Kutná Hora, Český Krumlov, or other sites, with transport and a French-speaking guide available upon request.

  • Can you prepare a walking itinerary for visiting Prague from the Alchymist Grand Hotel & Spa?

    The concierge can provide a personalised walking itinerary to explore the Old Town, Charles Bridge, and major landmarks starting from the hotel.

  • Is it possible to book tickets for a classical music concert in Prague through the hotel?

    The concierge can book tickets for classical concerts, operas, or shows, with the best venues easily accessible from the hotel.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can arrange a romantic room decoration with flowers, candles, and a bottle of champagne for a marriage proposal or anniversary.

  • Can the concierge organise a birthday cake and flowers during my stay?

    The concierge offers personalised cakes, bouquets, and cards, delivered to the room or restaurant to celebrate a birthday.

  • Is it possible to privatise a space for a private dinner at the Alchymist Grand Hotel & Spa?

    The concierge can assist in privatising a space in the Aquarius restaurant or a room for a dinner or small private event, subject to availability.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses near the hotel?

    The concierge can recommend luxury boutiques, jewellery shops, and Bohemian crystal stores that are easily accessible on foot from the hotel.

  • Can the concierge arrange a personal shopper for half a day?

    The concierge can arrange a personal shopper or private guide to explore the high-end boutiques of Prague.

Family Activities

  • Can you recommend activities to do with children from the hotel?

    The concierge can suggest child-friendly activities, such as the zoo, interactive museums, and cruises on the Vltava, with ticket reservations if needed.

  • Is it possible to book a babysitting service through the concierge?

    The concierge can arrange a licensed babysitting service offered by the hotel, subject to prior reservation and additional charges.

Personalized Experiences

  • Can you organise a customised romantic stay at the Alchymist Grand Hotel & Spa?

    The concierge can create a tailored programme for a romantic weekend, including visits, spa treatments, dining at the Aquarius restaurant, and private transfers.

  • Can the concierge organise a private photo shoot in the Malá Strana district?

    The concierge can organise a private photo shoot in and around the hotel, in collaboration with a local professional photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits