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5★ · Prague

Golden Well Hotel (U Zlate Studne)

U Zlaté studně 166/4, 118 01 Praha 1-Malá Strana, Tchéquie, Prague

4.84.8/5220 reviews · Google rating
  • Just 19 keys
  • Terasa U Zlate Studne with three terraces
  • Two heated terraces and one indoor dining room
  • Fourth-floor bar with outdoor terrace

Hotel 5-star in Prague, in the heart of Prague, featuring panoramic dining on three terraces, a fourth-floor bar and 24-hour concierge.

Is Golden Well Hotel well located for exploring Prague on foot?

Yes. Prague Castle is a 3-minute walk away, and St. Vitus Cathedral can be reached in 4 minutes.

The Lennon Wall is 6 minutes away on foot, and Charles Bridge about 8 minutes. It suits a stay planned largely without transport.

What should you know about dining at Golden Well Hotel?

Terasa U Zlate Studne is a key part of the stay. It serves Czech and international cuisine across three spaces, including two heated terraces.

It is best booked in advance, especially for terrace dining. The hotel also has a fourth-floor bar and the Bohemia Lounge.

How much does a stay at Golden Well Hotel cost?

Rates vary with travel dates and room category, with 17 rooms and 2 suites in total. The small scale can affect availability at certain times.

For an exact budget, the simplest option is to check your dates or contact the Concierge. That also helps confirm dining arrangements.

A word from the Concierge

Golden Well Hotel (U Zlate Studne) through the Concierge's eyes

Here, one does not choose Prague merely to tick off another address. Instead, we approach it from a different angle, with only 19 keys and a dining experience that defines the stay. The Golden Well Hotel operates on an intimate scale: 17 rooms, 2 suites, and an almost homely rhythm. It is this reduced format that makes all the difference, far more than its Palace classification. To be frank, book primarily for Terasa U Zlate Studne. Its 3 terraces, 2 of which are heated and 1 indoors, provide a genuine logistical advantage when the light shifts over the city. The 4th floor is also significant. Since August 2013, it has housed a bar with an outdoor terrace, perfect for concluding the evening without needing to traverse Prague on foot. During the day, the Bohemia Lounge on the 1st floor remains open 24 hours a day exclusively for guests. This is rare and convenient. The very name of the hotel, U Zlate Studne, harks back to the tradition of Prague houses named before the advent of modern numbering. This detail matters here. It is less about ostentation and more about a well-maintained mechanism: few rooms, straightforward circulation, and multiple vantage points over the city without leaving the hotel.

Why choose Golden Well Hotel (U Zlate Studne)?

Golden Well Hotel (U Zlate Studne) is an exceptional address in Prague, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Just 19 keys
  • Terasa U Zlate Studne with three terraces
  • Two heated terraces and one indoor dining room
  • Fourth-floor bar with outdoor terrace
  • Guests-only Bohemia Lounge, open 24 hours

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • Rooftop bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Restaurant Terasa U Zlate Studne

    Restaurant

    Highlights

    • Czech and International
    • serves Czech and International cuisine on its three terraces - two heated and one indoor - all of which boast spectacular views of Prague.
    Practical information

    The concierge’s wordBook here if you want Czech or international dining on one of the three terraces, two heated, with spectacular views over Prague.

  • Bohemia Lounge

    Lounge

    Highlights

    • where they can meet each other, have a chat over a cup of Nespresso coffee or Ronnenfeldt tea.
    Practical information

    The concierge’s wordFor a discreet meet-up or a break between outings, head to Bohemia Lounge: it’s an easy spot to gather over a Nespresso or Ronnefeldt tea.

  • BAR U ZLATÉ STUDNĚ

    Bar

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Cancellation

It is possible to cancel your reservation free of charge till 48 hours prior to arrival.

Free cancellation up to 48 hours before arrival

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: U Zlaté studně 166/4, 118 01 Praha 1-Malá Strana, Tchéquie

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 220 reviews

5/5Елена

My husband and I recently stayed at this lovely small boutique hotel and we absolutely loved it. It’s super cozy and honestly feels like a real home away from home. ​The location is absolutely perfect. It’s literally a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Château de PragueTourist attraction

    214 m · 3 min walk

    Prague Castle three minutes' walk away, an iconic historical site of the city.

    Practical information

    The concierge’s wordA 3-minute walk away, Prague Castle makes a lovely historical break when you want a cultural moment close to the hotel.

  • Cathédrale Saint-GuyChurch

    291 m · 4 min walk

    Religious building a four-minute walk away, known for its impressive Gothic architecture.

    Practical information

    The concierge’s wordA 4-minute walk away, St. Vitus Cathedral makes a lovely break if you're in the mood for Gothic architecture and a more contemplative moment.

  • Prague's narrowest alleyTourist attraction

    478 m · 6 min walk

    Prague's narrowest alley, a six-minute walk away, providing a unique experience of the city.

    Practical information

    The concierge’s wordFor an unusual Prague break, head to Prague's narrowest alley, a 6-minute walk away, ideal for a short stroll with character.

  • Mur LennonMonument

    534 m · 6 min walk

    Monument a six-minute walk away, known for its graffiti and message of peace.

    Practical information

    The concierge’s wordA 6-minute walk away, the Lennon Wall offers a colorful, peaceful break, ideal if you’re in the mood for a short stroll with a free-spirited feel.

  • Pont CharlesTourist attraction

    689 m · 8 min walk

    Charles Bridge an eight-minute walk away, known for its Gothic architecture and statues.

    Practical information

    The concierge’s wordAn 8-minute walk away, Charles Bridge makes a lovely pause to admire Gothic architecture and its statues, especially on a leisurely stroll.

  • ClementinumHistoric place

    942 m · 11 min walk

    Clementinum, a historical site in Prague, is known for its baroque architecture and ancient libraries.

    Practical information

    The concierge’s wordFor a calm break in Prague, head to the Clementinum if you enjoy Baroque architecture and the atmosphere of old libraries.

  • Bibliothèque Municipale de PragueTourist attraction

    989 m · 12 min walk

    Prague Municipal Library, a space dedicated to reading and research, located 989 meters away.

    Practical information

    The concierge’s wordFor a calm break between visits, head to Prague Municipal Library if you're in the mood for reading or research.

  • Tour de PetřínHistoric landmark

    1.1 km · 13 min walk

    Historical landmark one kilometer away, providing a panoramic view of Prague from its summit.

    Practical information

    The concierge’s wordFor a panoramic break over Prague, head up Petřín Tower when you feel like getting a little above it all.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc LetnaPark

    954 m · 11 min walk

    Letna Park, a green space ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break in Prague, head to Letna Park when you feel like slowing down, taking a walk, and catching your breath.

  • Place de la Vieille VilleSquare

    1.2 km · 15 min walk

    Old Town Square, a historic public space in the heart of Prague, ideal for strolling and admiring the architecture.

    Practical information

    The concierge’s wordFor an easy stroll in the heart of Prague, head to Old Town Square to wander and take in the historic architecture.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Havelské tržištěMarket

    1.3 km · 16 min walk

    Havelské tržiště is a market where local and artisanal products can be found.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Golden Well Hotel (U Zlate Studne)?

    Standard check-in begins from 2 PM and check-out is possible until 12 PM, subject to the times confirmed at the time of your booking.

  • Can I check in early?

    Early check-in may be offered depending on room availability upon arrival; it is recommended to request it in advance.

  • Is late check-out possible at the Golden Well Hotel (U Zlate Studne)?

    You can generally request a late check-out, subject to availability and possibly an additional charge, to be confirmed with the reception.

  • Does the hotel offer luggage storage before arrival and after departure?

    The hotel can store your luggage before check-in and after check-out so you can enjoy Prague freely.

  • Does the hotel have parking?

    Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the Golden Well Hotel (U Zlate Studne) located in Prague?

    The hotel is located at the foot of Prague Castle, in the historic district of Malá Strana, about 1.2 km from the city centre.

  • What is the distance between the hotel and major tourist sites like Prague Castle and Charles Bridge?

    The Golden Well Hotel is just a few minutes' walk from Prague Castle and about a 5-minute walk from Charles Bridge.

  • Is it better to stay in Prague 1 or near the castle like at the Golden Well Hotel (U Zlate Studne)?

    The hotel is about 1.2 km from the Old Town, which is around a fifteen-minute walk, with easy access to the main landmarks.

  • What is the distance between the hotel and the airport?

    Contact the concierge to confirm the arrangements for the day.

  • Is the hotel's location well served by Prague's public transport?

    The Malá Strana district is well served by Prague's trams and metro, allowing quick access to other parts of the city.

Rooms & Amenities

  • How many rooms does the Golden Well Hotel (U Zlate Studne) have and what types of rooms are offered?

    The five-star hotel has 17 rooms and 2 suites, decorated in an elegant classic style, divided into several categories (Superior, Deluxe, Grand Deluxe, suites).

  • What types of beds and accommodation options are available at the Golden Well Hotel (U Zlate Studne)?

    The rooms are equipped with twin or double beds, as well as suites, offering quality bedding, private bathroom and high-end amenities.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • What amenities can be found in the rooms of the Golden Well Hotel (U Zlate Studne)?

    The rooms generally feature amenities such as television, minibar, safe and quality toiletries; some details may vary depending on the room category.

  • Is the Golden Well Hotel (U Zlate Studne) considered a luxury hotel in Prague?

    The Golden Well Hotel is a five-star luxury establishment, recognised for its personalised service and exceptional location beneath Prague Castle.

  • What distinguishes the Golden Well Hotel (U Zlate Studne) among luxury hotels in Prague?

    The Golden Well Hotel is a five-star hotel located in a Renaissance building, offering a historic setting, high-end service, and a panoramic restaurant, which sets it apart among hotels in Prague.

Billing & Policies

  • What is the average price for a night at the Golden Well Hotel (U Zlate Studne)?

    The price for a night varies depending on the season, room category and occupancy; updated rates are indicated at the time of online booking.

  • What is the hotel's cancellation policy?

    The hotel has a cancellation policy that varies depending on the rate chosen (flexible or non-refundable); the conditions are specified at the time of booking.

  • Are there any local taxes to pay?

    Local tourist taxes may be charged in addition to the room rate, according to Prague's regulations at the time of stay.

  • What payment methods are accepted at the Golden Well Hotel (U Zlate Studne)?

    Payments are generally accepted by credit card and sometimes in cash; the exact cards accepted are indicated at the time of booking.

  • What is the hotel's policy regarding children and extra beds?

    The conditions for children and extra beds depend on the type of room booked; they are detailed in the establishment's conditions at the time of booking.

Dining

  • What are the reviews of the breakfast at the Golden Well Hotel (U Zlate Studne)?

    The Golden Well Hotel offers a highly rated breakfast, with attentive service and stunning views from the restaurant.

  • What type of breakfast is offered?

    Breakfast is served in buffet style, à la carte, and with the option of takeaway breakfast, providing several options for guests.

  • Does the Golden Well Hotel (U Zlate Studne) have an on-site restaurant?

    The hotel houses the fine dining restaurant Terasa U Zlaté Studně, renowned for its refined cuisine and panoramic views over the rooftops of Prague.

  • What are the reviews of the restaurant TERASA U ZLATÉ STUDNĚ in Prague?

    Reviews of the restaurant Terasa U Zlaté Studně are very positive, praising the quality of the dishes, attentive service, and the exceptional view of Prague.

  • What is the price of a meal at the Terasa U Zlaté Studně restaurant of the Golden Well Hotel (U Zlate Studne)?

    Prices at the hotel restaurant reflect a high-end gastronomic level; detailed menus and prices are available on the restaurant's menu.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a gym or fitness centre at the Golden Well Hotel (U Zlate Studne)?

    The hotel offers a fitness centre and massage services, sometimes at an additional cost, for guests wishing to relax or exercise.

  • Can massages be booked directly at the Golden Well Hotel (U Zlate Studne)?

    Massages are offered on-site, generally by reservation and with possible additional fees.

  • Is the Golden Well Hotel (U Zlate Studne) suitable for a wellness and relaxation stay?

    The Golden Well Hotel provides a calm and intimate atmosphere, ideal for relaxation, complemented by services such as the fitness centre and massages.

Activities & Leisure

  • What leisure activities are offered by the Golden Well Hotel (U Zlate Studne)?

    The establishment offers, among other things, a fitness centre, massages, walking tours, and bike tours, sometimes for an additional fee.

  • Can we book guided walking or cycling tours through the Golden Well Hotel (U Zlate Studne)?

    Walking tours and cycling tours can be arranged, allowing guests to discover Prague actively from the hotel.

  • Is the Golden Well Hotel (U Zlate Studne) well located for exploring Prague's old town on foot?

    The Golden Well Hotel is situated in a historic setting, very close to Prague Castle and Charles Bridge, making it an ideal starting point for visits.

Included Services

  • How is the quality of hospitality reflected at the Golden Well Hotel (U Zlate Studne)?

    The service at the Golden Well Hotel is often praised for its professionalism, warmth, and personalised attention, reflecting the key principles of hospitality.

  • What complementary services are included during the day at the Golden Well Hotel (U Zlate Studne)?

    A business corner with refreshments is offered, as well as an afternoon tea snack service with hot drinks and sweets in the late afternoon.

  • What classic hotel services are offered during the stay (housekeeping, concierge, etc.)?

    Services such as daily housekeeping, concierge, and assistance with reservations and excursions complement the hotel's standard offerings.

  • Are airport transfers offered?

    Private transfers to the airport can be arranged upon request, often at an additional cost, through the hotel or its concierge.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    The Golden Well Hotel welcomes families; some rooms can accommodate children, with specific conditions indicated at the time of booking.

  • What are the conditions for children (baby cot, extra charge) at the Golden Well Hotel (U Zlate Studne)?

    Conditions for children (free age, extra charges, baby cots) vary depending on the room and rate; they are detailed in your booking confirmation.

  • Can we request connecting or adjacent rooms for a family at the Golden Well Hotel (U Zlate Studne)?

    It is possible to request nearby or connecting rooms depending on the configuration and availability; as the hotel is intimate, these requests should be confirmed in advance.

Pets

  • Are pets allowed at the Golden Well Hotel (U Zlate Studne)?

    Pet policies (acceptance, size, extra charge) must be confirmed directly with the hotel before booking.

  • Are there extra charges for pets at the Golden Well Hotel (U Zlate Studne)?

    If pets are allowed, a surcharge or certain restrictions may apply; these details are specified in the establishment's conditions.

  • Are there specific rooms for guests travelling with pets at the Golden Well Hotel (U Zlate Studne)?

    It is advisable to check in advance if certain rooms are specifically adapted to accommodate pets, with dedicated facilities or spaces.

Accessibility

  • Is the Golden Well Hotel (U Zlate Studne) accessible for people with reduced mobility?

    As the establishment is located in a historic building under the castle, some areas may have constraints; it is recommended to check accessible options before booking.

  • Is access to the floors and the Terasa U Zlaté Studně restaurant possible by lift?

    Lifts serve the floors, including access to the Terasa U Zlaté Studně restaurant, but some historical constraints may remain.

  • How can I inform the hotel of my specific accessibility needs?

    It is advisable to notify in advance of any particular needs (wheelchair, specific aids) so that the hotel can check feasibility and prepare for your arrival.

Sustainability

  • Does the Golden Well Hotel (U Zlate Studne) implement actions for sustainable development?

    Practices respecting historic sites and optimising resources may be in place, but it is necessary to confirm the establishment's current environmental commitments directly.

  • Does the hotel offer concrete initiatives such as waste sorting or reducing single-use plastics?

    Detailed information on waste sorting, plastic reduction, or energy savings should be requested at reception or checked on-site.

  • Does the Golden Well Hotel (U Zlate Studne) support local or community projects in Prague?

    It is possible that the Golden Well Hotel supports local or cultural initiatives, given its historic location, but these actions should be confirmed directly with the establishment.

The Concierge answers — Golden Well Hotel (U Zlate Studne)

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to and from Prague airport?

    The concierge can organise a private transfer by car or limousine between Prague airport and the hotel, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for easy travel around Prague from the hotel?

    The concierge can book a private driver or taxi for trips to the Old Town, Wenceslas Square, or other areas of Prague, with schedules tailored to your itinerary.

  • Can the concierge help me use public transport in Prague from the hotel?

    The concierge can advise on the best public transport options, tickets, and routes to reach the main tourist sites from the hotel.

  • Can you arrange a car rental delivered directly to the Golden Well Hotel (U Zlate Studne)?

    The concierge can organise car rental with delivery to the hotel and provide information on parking nearby the Golden Well Hotel (U Zlate Studne).

Restaurant Reservations

  • Can you reserve a table with a view at the Terasa U Zlaté Studně?

    The concierge can reserve a table at the Terasa U Zlaté Studně, the hotel's gourmet restaurant, prioritising terraces with views over Prague if possible.

  • Can the concierge recommend typical restaurants near the hotel?

    The concierge can suggest and book traditional Czech restaurants, bistros, or gourmet dining options in Malá Strana and the Old Town, according to your budget and preferences.

  • Is it possible to organise a special dinner at the hotel restaurant with a personalised menu?

    Reservations are made through the concierge, who can arrange tasting menus, wine pairings, or special requests for a romantic dinner at the Terasa U Zlaté Studně.

Spa Bookings

  • Can you arrange spa treatments or massages during my stay at the Golden Well Hotel (U Zlate Studne)?

    The concierge can book massages or treatments for you at luxury partner spas located near the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend a high-end spa in Prague with a sauna and pool?

    The concierge can advise on spas with saunas, steam rooms, and pools in Prague, and make appointments according to your availability and preferences.

  • Is it possible to create a multi-day wellness programme through the concierge?

    Reservations are made with the concierge, who can plan a comprehensive wellness programme over several days by combining massages, facial treatments, and spa access.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Prague Castle from the hotel?

    The concierge can arrange a private guided tour of Prague Castle, Malá Strana, and Charles Bridge, with a French or English-speaking guide according to your preference.

  • Does the concierge organise walking tours to discover Prague from the Golden Well Hotel (U Zlate Studne)?

    The concierge can offer walking tours from the hotel to the historic centre, including the main monuments and advice on the best visiting times.

  • Is it possible to book a day trip outside of Prague through the concierge?

    The concierge can arrange day trips outside of Prague, such as to Český Krumlov or Kutná Hora, with private transport or in small groups.

Special Occasions

  • Can you organise a romantic surprise in the room for a marriage proposal?

    The concierge can prepare flowers, champagne, petals, or gifts in the room for an anniversary, a marriage proposal, or a romantic stay.

  • Can the concierge organise a birthday celebration at the restaurant or in the room?

    The concierge can assist in organising a birthday celebration with a personalised cake, table decoration at the hotel restaurant, and souvenir photos.

  • Is it possible to plan a unique experience in Prague to celebrate a special event?

    The concierge can suggest exclusive experience ideas in Prague to mark an occasion, such as a private concert or an evening cruise on the Vltava.

Shopping & Luxury Services

  • Can the concierge guide me to the best luxury shopping addresses in Prague?

    The concierge can indicate the best shopping areas for luxury goods, Bohemian glass, or Czech products, and arrange a vehicle if necessary.

  • Can you recommend jewellery stores or high-end boutiques for special gifts?

    The concierge can suggest jewellery stores and high-end boutiques for purchasing exceptional gifts and souvenirs, as well as tax refund services.

  • Is it possible to have the concierge arrange laundry services or flower deliveries?

    The concierge can organise additional services such as express laundry, alterations, or deliveries of flowers and gifts directly to the hotel.

Family Activities

  • Can the concierge recommend activities suitable for families with children in Prague?

    The concierge can suggest ideas for child-friendly activities, such as fun tours of the historic centre, parks, or cruises on the Vltava.

  • Can you book skip-the-line tickets for the main attractions in Prague for my family?

    The concierge can book skip-the-line tickets for certain popular attractions to minimise waiting times with children when available.

  • Can the concierge help me find child-friendly restaurants near the Golden Well Hotel (U Zlate Studne)?

    The concierge can recommend kid-friendly restaurants nearby and arrange meal times suitable for families.

Personalized Experiences

  • Is it possible to have a customised 3-day itinerary for Prague prepared by the concierge?

    The concierge can create tailored itineraries based on the length of stay, budget, and interests (culture, gastronomy, shopping, photography).

  • Can you organise a cooking class or a private wine tasting during my stay?

    The concierge can arrange personalised culinary experiences, such as a Czech cooking class or a wine tasting in an intimate setting.

  • Can the concierge help me book tickets for a classical music concert or an opera in Prague?

    The concierge can assist in booking tickets for classical concerts, operas, or shows, and recommend the best venues in Prague.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits