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5★ · Dubaï · Business Bay

Hotel Indigo Dubaï Downtown

Marasi Dr - Business Bay - Dubai - Émirats arabes unis, Dubaï

4.84.8/58,717 reviews · Google rating
  • Business Bay location
  • Close to Dubai’s main attractions
  • Contemporary design with local touches
  • Vibrant, sociable atmosphere

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring contemporary design, local touches and convivial shared spaces.

Is Hotel Indigo Dubai Downtown suitable for a family stay?

Yes, the hotel suits leisure stays thanks to its practical Business Bay location.

Family outings are easy to plan, with several major Downtown attractions reached quickly from the hotel.

What dining options are available at Hotel Indigo Dubai Downtown?

The hotel has two on-site venues: Open Sesame and Orange Feels Bar and Shisha Lounge.

Open Sesame focuses on Mediterranean dishes and speciality coffee. Orange Feels is geared towards cocktails, snacks and shisha.

What can you reach on foot from Hotel Indigo Dubai Downtown?

Several Downtown sights can be reached on foot, or very quickly, from the hotel.

Nearby options include Dubai Aquarium & Underwater Zoo, Dubai Fountain, Burj Khalifa and its observation deck.

A word from the Concierge

Hotel Indigo Dubaï Downtown through the Concierge's eyes

Hotel Indigo Dubai Downtown is located in Dubai, in the vibrant Business Bay area. This five-star hotel offers a unique experience, blending modern comfort with local touches. Its proximity to major attractions makes it a preferred choice for business and leisure travelers. The contemporary design appeals to those seeking a dynamic and welcoming atmosphere.

What sets this hotel apart is its vibrant atmosphere and commitment to guest well-being. Common spaces are designed to encourage interaction and conviviality. Hotel Indigo Dubai Downtown positions itself as a place where art and local culture meet, creating an immersive experience for visitors.

Before you go, know that this hotel suits both couples and business travelers. The central location allows easy access to business centers and tourist attractions. The best time to visit is between October and April, when the weather is more pleasant.

_My tip from the Concierge: book your visits to local attractions upon arrival, it will save you time and avoid long queues._

Why choose Hotel Indigo Dubaï Downtown?

Hotel Indigo Dubaï Downtown is an exceptional address in Dubaï (Business Bay), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Business Bay location
  • Close to Dubai’s main attractions
  • Contemporary design with local touches
  • Vibrant, sociable atmosphere
  • Shared spaces designed for socialising
  • Local art and culture woven into the stay

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Open Sesame

    Restaurant

    Highlights

    • mediterranean
    • a vast selection of healthy and wholesome dishes as well as brewing Dubai’s finest locally-roasted specialty coffee
    Practical information

    The concierge’s wordAt Open Sesame, go for the wholesome Mediterranean plates and finish with a locally roasted specialty coffee, among Dubai’s finest.

  • Orange Feels Bar and Shisha Lounge

    Bar

    Highlights

    • international
    • Aperol-inspired cocktails, snacks, and an explosion of shisha flavours
    Practical information

    The concierge’s wordFor a drink with a twist, head to Orange Feels: Aperol-inspired cocktails, snacks, and a great range of shisha in an international vibe.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Marasi Dr - Business Bay - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 8,717 reviews

5/5Ayman Saleh

I had a very enjoyable stay at Hotel Indigo Downtown Dubai. The rooms were exceptionally clean, elegant, and beautifully decorated, which made the stay very comfortable and pleasant. The staff were friendly and helpful…

5/5Peiman Noori

⭐⭐⭐⭐⭐ This must be around my tenth trip to Dubai, and I think I have stayed at Indigo Hotel on most of those visits. It has consistently been my preferred choice, and once again it did not disappoint. From the moment…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Dubai Aquarium & Underwater ZooAquarium

    1.1 km · 13 min walk

    Aquarium one kilometer away, providing an immersive experience into the marine world.

    Practical information

    The concierge’s wordFor an immersive break into the marine world, head to Dubai Aquarium & Underwater Zoo, ideal when you want a moment away from Dubai’s pace.

  • BURJ KHALIFA FOUNTAIN SHOWTourist attraction

    1.2 km · 14 min walk

    Fountain show in Dubai, featuring a water performance synchronized with music.

    Practical information

    The concierge’s wordFor a light evening break, the Burj Khalifa Fountain Show offers a water performance synchronized to music, ideal after a full day out.

  • Fontaine de DubaïTourist attraction

    1.3 km · 15 min walk

    Dubai Fountain, a water spectacle located 1254 meters away, featuring water jets synchronized with music.

    Practical information

    The concierge’s wordFor a lively break in Dubai, head to the Dubai Fountain in the evening: its water jets synchronized to music make for a lovely pause.

  • At The Top, Burj KhalifaObservation deck

    1.3 km · 15 min walk

    Observation deck located 1261 meters away, providing a panoramic view of the city of Dubai from the top of the Burj Khalifa.

    Practical information

    The concierge’s wordFor a contemplative break in Dubai, this panoramic observation deck at the top of Burj Khalifa suits a calm moment above the city.

  • Burj KhalifaTourist attraction

    1.4 km · 17 min walk

    Burj Khalifa, a famous skyscraper in Dubai, is an iconic architectural landmark.

    Practical information

    The concierge’s wordFor an urban break, head to Burj Khalifa if you enjoy architecture and Dubai’s iconic landmarks.

  • Dubai OperaOpera house

    1.6 km · 19 min walk

    Opera house 1.5 km away, offering a variety of performances and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in Dubai, Dubai Opera is a good pick if you feel like mixing opera with other performances for an evening.

  • Sky Views ObservatoryObservation deck

    2.0 km · 3 min by car

    Sky Views Observatory, an observation deck providing a panoramic view of Dubai.

    Practical information

    The concierge’s wordFor a quiet break or a first feel for the city, head to Sky Views Observatory and take in its panoramic views over Dubai.

  • Zabeel PalaceHistoric landmark

    2.6 km · 4 min by car

    Zabeel Palace, a historical landmark in Dubai, is an example of modern architecture and a symbol of Emirati culture.

    Practical information

    The concierge’s wordFor a cultural pause in Dubai, Zabeel Palace offers a glimpse of modern architecture and Emirati culture, ideal for a contemplative stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Burj ParkPark

    1.4 km · 17 min walk

    Burj Park, an urban park providing green space to relax and enjoy views of the city.

    Practical information

    The concierge’s wordFor a quiet break between appointments, Burj Park offers a pleasant green space with lovely views over the city.

  • Lazy CatPark

    4.0 km · 7 min by car

    Restaurant in Dubai, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a relaxed break in the park, Lazy Cat suits an easy lunch or an unfussy dinner in a pleasant setting.

  • Al Safa ParkPark

    4.2 km · 7 min by car

    Park in Dubai, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordWhen you need a green break in Dubai, Al Safa Park offers an easy pause to unwind and enjoy nature.

  • Zabeel ParkPark

    4.8 km · 8 min by car

    Zabeel Park, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s wordFor a green break between plans, head to Zabeel Park: an urban park that's pleasant for a walk, a breather, or its leisure facilities.

Places to visit nearby

The sights, landmarks and walks I recommend around Hotel Indigo Dubaï Downtown — each place has its own detailed guide.

Around the hotel

Our full Dubaï guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hotel Indigo Dubai Downtown?

    Check-in is generally available from 3:00 PM and check-out must be completed before 12:00 PM, according to the policies stated by the hotel.

  • Does the hotel accommodate late arrivals and what is the minimum age for check-in?

    Yes, the reception is open 24/7 for late arrivals, with a minimum age requirement for check-in of 18 years.

  • Can I do an early check-in?

    Early check-in is sometimes possible depending on room availability upon arrival. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be offered subject to availability and sometimes for an additional fee, to be requested at the reception.

  • What is the check-in procedure upon arrival at Hotel Indigo Dubai Downtown?

    It is advisable to check in online or to prepare your identification documents and credit card to expedite check-in upon arrival.

Location & Access

  • What is the exact address of Hotel Indigo Dubai Downtown in Business Bay?

    The official address of the establishment is Marasi Drive, Business Bay, Dubai, 24666, United Arab Emirates.

  • Is the hotel close to the Dubai Mall and the Downtown Dubai area?

    The hotel is located between the Dubai Design District and the Dubai Mall, approximately a 5-minute walk from the latter according to the official site.

  • What is the distance between the hotel and the airport?

    Dubai International Airport (DXB) is located approximately 10 to 15 km away, averaging 15 to 20 minutes by car depending on traffic.

  • How do I get to Hotel Indigo Dubai Downtown from Dubai Airport?

    Taxis are readily available from the airport to the hotel, with costs depending on traffic and the type of taxi chosen.

  • Is Hotel Indigo Dubai Downtown well located for visiting the main sites of Dubai?

    The hotel is located in the Business Bay area, approximately 1.4 km from the centre of Dubai as indicated by some booking platforms.

Rooms & Amenities

  • What amenities can be found in the rooms of Hotel Indigo Dubai Downtown?

    The rooms are air-conditioned and generally feature comfortable bedding, television, minibar, safe, tea/coffee making facilities, and a private bathroom.

  • What types of rooms and suites are available in this hotel?

    The establishment offers several types of rooms, including double rooms, twin beds, and suites, depending on availability.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally available throughout the hotel and in the rooms, at no extra charge in most offers.

  • Are the rooms at Hotel Indigo Dubai Downtown suitable for a business stay?

    The rooms feature individual air conditioning, a desk, a telephone, and storage options, with design decor inspired by the neighbourhood.

  • Does the hotel offer baby cots or specific arrangements for families in the rooms?

    Baby cots or children's sleeping arrangements may be provided upon request, subject to hotel availability.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style with options for full English/Irish, vegetarian, halal, and other varieties according to the reviews and services indicated.

  • What restaurants are present at Hotel Indigo Dubai Downtown?

    The establishment has at least two restaurants, Open Sesame and Orange Feels Bar & Shisha Lounge, offering varied cuisine and drinks.

  • Do reviews mention a good breakfast at Hotel Indigo Dubai Downtown?

    Breakfast is generally rated very well by guests, with a score of around 8.3 on some review platforms.

  • Does the hotel offer vegetarian or halal breakfast options?

    Menus suitable for vegetarian or halal diets are offered in the breakfast selection, according to information from booking sites.

  • Is there a bar or lounge to have a drink in the evening at the hotel?

    A bar and light dining service is available in the hotel's restaurants and lounge, sometimes featuring themed dinners and happy hours.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has a swimming pool accessible to guests, mentioned on major booking platforms.

  • Does the hotel have a spa or wellness centre on site?

    A spa and wellness centre are offered, including massages, beauty services, changing rooms, and sometimes personal training.

  • Is there a gym or fitness room at Hotel Indigo Dubai Downtown?

    A well-equipped gym is available, with yoga or fitness classes and changing rooms mentioned among the possible activities.

  • What types of treatments are offered at the hotel's spa?

    Treatments such as massages, beauty services, and wellness programmes can be booked, with possible additional charges.

Activities & Leisure

  • What leisure activities are offered by Hotel Indigo Dubai Downtown?

    Activities such as themed dinners, bar tours, concerts, shows, nightclub/DJ, and happy hours are sometimes organised.

  • Does the establishment offer cultural experiences or sports events to watch on site?

    The hotel sometimes organises tours or classes around local culture and broadcasts sports events in common areas.

  • Is there a shuttle to the Dubai Mall or nearby shopping centres?

    A shuttle service to the Dubai Mall is indicated by some reviews, highly appreciated by guests for facilitating shopping trips.

  • Does the hotel have places to enjoy the view of the Dubai skyline?

    The rooftop and outdoor areas such as the pool offer a pleasant view of the Business Bay area and the surroundings of Downtown.

  • Are there evening entertainment options for guests at Hotel Indigo Dubai Downtown?

    Concerts, shows, and evening entertainment may be organised occasionally, depending on the hotel's programme.

Family & Kids

  • Is Hotel Indigo Dubai Downtown suitable for a family stay?

    The hotel is generally considered suitable for families, with spacious rooms and some activities or services suitable for stays with children.

  • What accommodation options are available for families with children?

    Rooms with twin beds and, occasionally, solutions to accommodate multiple people are offered for families.

  • Are there activities to keep children occupied within the hotel?

    Services such as the pool and certain activities are appreciated by families staying in Dubai.

  • Do the hotel restaurants offer child-friendly options?

    Menus or options at the restaurant may be suitable for children, depending on the day's availability.

Pets

  • Are pets allowed at Hotel Indigo Dubai Downtown?

    Pets are generally not accepted in the establishment, in accordance with the hotel's usual policies.

  • Does the hotel offer special services for pets?

    In general, no specific facilities for pets (beds, bowls) are provided, as the hotel is more oriented towards a clientele without animals.

  • Can I come with a service dog or emotional support animal?

    It is recommended to check in advance for any exceptional requests related to a service animal by contacting the establishment directly.

Accessibility

  • Is Hotel Indigo Dubai Downtown accessible to people with reduced mobility?

    The hotel has elevators serving the different floors and facilities that facilitate movement in common areas.

  • Are there specially adapted rooms for disabled guests?

    Accessible rooms may be available, with adapted bathrooms and devices facilitating access, to be requested at the time of booking.

  • Does the hotel offer specific assistance for guests with accessibility needs?

    The staff is generally attentive to assist individuals with special needs, particularly for access to restaurants and the reception.

Billing & Policies

  • Which hotel group does Hotel Indigo Dubai Downtown belong to?

    Hotel Indigo is a boutique brand belonging to IHG Hotels & Resorts, an international hotel group based in the United Kingdom.

  • Is Hotel Indigo Dubai Downtown a 4-star or luxury hotel?

    The hotel is rated 4 stars on most booking sites, with reviews describing it as a design and upscale establishment.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the type of rate chosen, with flexible or non-refundable conditions. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at Hotel Indigo Dubai Downtown?

    Payment can be made by credit card and sometimes in cash, with a credit card often required as a guarantee at the time of booking.

  • Are there any tourist taxes to pay?

    Tourist taxes or municipal fees may be added to the room price in Dubai. Contact the concierge to confirm the terms of the day.

Sustainability

  • Does Hotel Indigo Dubai Downtown have a plastic reduction policy?

    The hotel promotes a single-use plastic-free approach, with sustainable alternatives for toiletries and water bottles.

  • Does the establishment have eco-friendly practices for cleaning and laundry management?

    Daily cleaning is provided, with attention to environmental respect regarding laundry and resource usage.

  • Are there sustainability-related facilities, such as charging stations, in the hotel?

    Charging stations are mentioned among the facilities, contributing to a more sustainable approach for some guests.

  • Does Hotel Indigo Dubai Downtown commit to a specific environmental policy?

    The hotel generally follows local regulations regarding waste management and energy efficiency, integrated into its sustainability approach.

Included Services

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge or external partners, for an additional fee depending on the service chosen.

  • Does the hotel have parking?

    Parking is indicated as available on-site by several booking platforms, which may include valet services.

  • Are free meals for children offered at Hotel Indigo Dubai Downtown?

    Children may sometimes benefit from free meals depending on special conditions and offers in partnership with IHG, to be checked before the stay.

  • What services are included in the room rate at Hotel Indigo Dubai Downtown?

    Daily housekeeping is included, with regular maintenance of rooms and common areas mentioned among the standard services.

The Concierge answers — Hotel Indigo Dubaï Downtown

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Dubai airport to Hotel Indigo Dubai Downtown?

    The concierge can organise a private transfer by car or limousine between Dubai airport (DXB/DWC) and the hotel, as well as to major areas such as Deira or Dubai Marina. Contact the concierge to confirm the arrangements for the day.

  • How can I easily arrange my taxi or chauffeur-driven car transfers from the hotel?

    The concierge can book a taxi or private driver to destinations such as Dubai Mall, the Marina, or Palm Jumeirah, with pick-up at the desired time. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist me in using the Dubai metro from Hotel Indigo Dubai Downtown?

    The concierge can provide information on metro lines, nearby stations, and the best connections, as well as help plan a public transport itinerary in Dubai.

  • Is it possible to book a transfer very early in the morning or late at night to the airport?

    The concierge can arrange a round-trip transfer for very early or late flights, with a vehicle suitable for the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • Can you advise me on the cost and duration of a taxi ride to Deira from the hotel?

    The concierge can estimate the cost of a taxi to areas such as Deira or Jumeirah and suggest the most practical option based on traffic and the desired time.

Restaurant Reservations

  • Can the concierge book a fine dining restaurant near Hotel Indigo Dubai Downtown?

    Reservations are made through the concierge, who can recommend fine dining restaurants near Business Bay and Dubai Mall, depending on the type of cuisine desired.

  • Can you arrange a romantic dinner with a view of the Dubai skyline?

    The concierge can organise a romantic dinner, either in a panoramic restaurant in the city or by selecting an ideal table in the hotel's restaurants.

  • How can I book a restaurant in Dubai considering my dietary restrictions?

    Reservations are made through the concierge, who can recommend halal, vegetarian, or vegan restaurants nearby and ensure that dietary restrictions are taken into account.

  • Can the concierge reserve a large table for a group or a business meal?

    The concierge can organise a table for groups or business meetings in the hotel's restaurants or nearby, with customised menus available upon request.

Spa Bookings

  • How can I book a treatment at the spa of Hotel Indigo Dubai Downtown?

    Reservations are made through the concierge or reception, who can provide available slots for facials, massages, and other treatments at the hotel's spa.

  • Can you create a spa and wellness programme for half a day?

    The concierge can organise a wellness package including a massage, body treatment, and access to facilities, depending on the desired duration.

  • Can the concierge book a luxury spa outside the hotel?

    The concierge can recommend high-end external spas in Dubai and make reservations based on location and the type of treatment sought.

Excursions & Cultural Visits

  • Can you organise a guided tour of old Dubai and the souks?

    The concierge can arrange guided tours of the old city, the Gold Souk, and the Spice Souk, with transfers from the hotel.

  • How can one book a desert safari from Hotel Indigo Dubai Downtown?

    The concierge can book a desert safari with dinner, shows, and transfers, based on comfort preferences and timings.

  • Can the concierge organise a day visit to Burj Khalifa and Dubai Mall?

    The concierge can plan a full day including Burj Khalifa, Dubai Mall, and the fountains, with entry tickets and organised transport.

Special Occasions

  • Is it possible to decorate the room for a marriage proposal or a birthday?

    The concierge can prepare a romantic room decoration with flowers, petals, and treats, according to wishes and budget.

  • Can you organise a cake and a surprise for a birthday during the stay?

    The concierge can arrange a personalised cake, candles, and a small celebration in the room or at the hotel restaurant.

  • Can the concierge suggest ideas for celebrating a wedding anniversary in Dubai?

    The concierge can propose celebration ideas such as a canal cruise, private dinner, or spa experience, tailored for an anniversary or honeymoon.

Shopping & Luxury Services

  • Can you advise me on a luxury shopping session at Dubai Mall?

    The concierge can indicate the best times and boutiques at Dubai Mall for luxury shopping, and arrange a transfer from the hotel.

  • Can the concierge book a personal shopper to accompany me in the boutiques?

    The concierge can assist in organising a personal shopper service in certain shopping centres in Dubai, subject to availability.

  • Can you guide me to jewellery stores and luxury watch shops near the hotel?

    The concierge can recommend high-end jewellery stores and watch boutiques nearby and assist in making appointments.

Family Activities

  • Can the concierge organise child-friendly outings during our stay?

    The concierge can recommend family activities, such as theme parks, aquariums, and play areas suitable for children, with organised transfers.

  • Can you suggest a one-day discovery itinerary of Dubai for a family?

    The concierge can create a tailored programme combining cultural visits, time at the mall, and fun activities for a family day out.

Personalized Experiences

  • Is it possible to create a personalised stay plan in Dubai with the help of the concierge?

    The concierge can design a customised programme including spa, dining, shopping, and sightseeing, based on interests and the duration of the stay.

  • Can you organise exclusive experiences such as a yacht cruise or a helicopter tour?

    The concierge can arrange unique experiences such as a private yacht cruise, helicopter tour, or dinner in a panoramic restaurant, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits