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5★ · Cairo

Four Seasons Hotel Cairo at The First Residence

35 Giza St, Oula, Al Giza, Giza Governorate 12311, Égypte, Cairo

4.74.7/510,427 reviews · Google rating
  • Four Seasons address in Cairo
  • Lively area with easy access to attractions
  • Close to historic and cultural sites
  • Common areas designed for comfort

Hotel 5-star in Cairo, Egypt, in the heart of Cairo, featuring Four Seasons service, elegant surroundings and easy access to local attractions.

Where is Four Seasons Hotel Cairo at The First Residence located in Cairo?

The hotel is in Cairo, in a lively area with practical access to local attractions.

It suits travellers who want to combine cultural visits, meetings and easy returns to the hotel during the day.

What can you easily reach from Four Seasons Hotel Cairo at The First Residence?

Giza Zoo is a 2-minute walk away, making it an easy green break between plans.

Al-Manyal Palace can also be reached on foot, while Cairo Opera House suits a later cultural outing.

Does Four Seasons Hotel Cairo at The First Residence have restaurants and a spa?

Yes. The hotel has a spa, a bar, breakfast service and several on-site dining options.

There are nine venues, with styles ranging from Egyptian breakfast to Lebanese, Asian and Brazilian dining.

A word from the Concierge

Four Seasons Hotel Cairo at The First Residence through the Concierge's eyes

The Four Seasons Hotel Cairo at The First Residence is located in Cairo, Egypt. This 5★ hotel is situated in a vibrant area, providing easy access to local attractions. The Four Seasons address ensures high-quality service in an elegant setting. Travelers appreciate the proximity to the city's historical and cultural sites. What sets this hotel apart is its refined atmosphere and attention to detail. Common areas are designed to offer comfort and serenity. Business and leisure travelers will find a conducive environment for relaxation. Before you go, know that the hotel suits various types of stays. Whether on a business trip, a couple's retreat, or a family vacation, you'll find tailored services. The best time to visit Cairo is from fall to spring when temperatures are milder. _My tip from the Concierge:_ book in advance to secure the best deals and ensure your stay.

Why choose Four Seasons Hotel Cairo at The First Residence?

Four Seasons Hotel Cairo at The First Residence is an exceptional address in Cairo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Four Seasons address in Cairo
  • Lively area with easy access to attractions
  • Close to historic and cultural sites
  • Common areas designed for comfort
  • Suited to business, couples and family stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast before the city

    Beginning the day at the hotel allows guests to approach Cairo at a different pace. Before visits, meetings or transfers, this moment offers a valuable transition between the privacy of the room and the energy of the capital. Ideal for planning the day, reviewing an itinerary or simply enjoying a calm moment in a polished setting.

    Rythme douxIncluded in your stay
  • Tailor-made cultural day

    With the help of the concierge, guests can shape a day of discovery adapted to their pace, focusing on the city’s major historic and cultural landmarks. The aim is not to accumulate stops, but to build a coherent itinerary with proper pauses and realistically planned journeys.

    ConciergerieReservation required
  • Wellness pause after sightseeing

    After several hours spent in Cairo’s intensity, returning to the hotel for a moment of relaxation can transform the feel of a stay. This experience rests on a simple idea: creating recovery time between the city and the evening. It is particularly suited to travellers who wish to alternate active discovery with restorative comfort.

    Bien-êtreReservation required
  • A romantic Cairo escape

    For a stay for two, the hotel acts as an elegant refuge between the city’s highlights. The experience lies in composing a balanced day: a cultural outing, a return to the room to rest, dinner on site or nearby, then a quiet evening. It is a way of experiencing Cairo without haste, favouring the quality of moments over their accumulation.

    Included in your stay
  • A frictionless business stay

    Designed for business travellers, this experience highlights what the address does best: round-the-clock reception and concierge, wake-up service, laundry, luggage storage and smooth organisation throughout the stay. Everything is conceived to reduce practical constraints and preserve useful time between meetings, transfers and moments of recovery.

    BusinessIncluded in your stay
  • Cairo with family at an easy pace

    The hotel lends itself well to family stays thanks to a service structure that simplifies daily life. This experience consists of organising the city in short, comfortable sequences: leaving in the morning, returning for a pause, relying on assistance for practical needs, then resuming discovery according to everyone’s energy. A calmer way to approach a dense capital.

    FamilleReservation required

Restaurants & bars

9 on-site dining venues.

  • Aura

    Restaurant

    Highlights

    • Large selection of hot and cold mezze, Lebanese chicken fatteh, Lebanese mixed grill
    Practical information

    The concierge’s wordAt Aura, go for the hot and cold mezze to share, then the Lebanese chicken fatteh or mixed grill to stay true to the house style.

  • Tea Lounge

    Lounge

    Highlights

    • Egyptian breakfast includes home-made ful and falafel, egg shakshuka
    Practical information

    The concierge’s wordAt Tea Lounge, slip in for the homemade Egyptian breakfast: ful, falafel and shakshuka make it a simple, well-judged stop.

  • La Gourmandise

    Lounge

    Highlights

    • La Gourmandise salad, French onion soup and quiche Lorraine, French pastries
    Practical information

    The concierge’s wordFor a chic break, head to La Gourmandise: the house salad, French onion soup, quiche Lorraine, and French pastries always hit the spot.

  • Char Bar

    Restaurant

    Highlights

    • Smoky burger and California Cobb salad
    Practical information

    The concierge’s wordAt Char Bar, go for the smoky burger or the California Cobb salad: two reliable picks when you want something simple and satisfying.

  • The First Bar

    Lounge

    Highlights

    • Slider burgers plus cocktails
    Practical information

    The concierge’s wordFor an easy, well-judged stop, head to The First Bar: just right for slider burgers paired with a cocktail.

  • Nairu

    Restaurant

    Highlights

    • Beef bao buns, dim sum, Mongolian beef and Indian biryani
    Practical information

    The concierge’s wordAt Nairu, start with the beef bao buns and dim sum, then continue with the Mongolian beef or the Indian biryani.

  • Le Petit Chef

    Lounge

    Highlights

    • Beef fillet & shrimp, mushroom pasta ravioli, buffalo tomato salad and Japanese mont blanc
    Practical information

    The concierge’s wordAt Le Petit Chef, go for the beef fillet & shrimp duo, then save room for the Japanese mont blanc.

  • Xodó

    Restaurant

    Highlights

    • Brazilian churrascaria
    Practical information

    The concierge’s wordIf you’re in the mood for a generous dinner, book Xodó: a Brazilian churrascaria that changes the pace without leaving the hotel.

  • Zoe

    Restaurant

    Highlights

    • Seafood feast, prime beef fillet, Middle Eastern dip trilogy and baklava
    Practical information

    The concierge’s wordAt Zoe, go for the seafood feast, then share the Middle Eastern dip trilogy before ending with the baklava.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

The property allows dogs or cats in guestrooms (size limitations may apply).

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 35 Giza St, Oula, Al Giza, Giza Governorate 12311, Égypte

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 10,427 reviews

5/5L. SU

It is a wonderful place to wind down at our end of tour in Egypt. The service, facilities and staff are all up to the par of 4 seasons brand. We had a premium Nile view room, which is a partial view from two different…

5/5bobby makkar

The staff at this hotel were incredibly welcoming and helpful throughout our stay especially Magat , Ehsaan ,Maryam, Ahmed at the breakfast were exceptional. Great pool Salma ,Mira and Mohammad were great and very…

5/5Sara Pedersen

We just wanted to let you know how fabulous our experience at the Cairo Four Seasons First Residence was in Dec and January. The hotel is very comfortable and the ambiance luxurious. Your staff are absolutely…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Giza ZooZoo

    169 m · 2 min walk

    Zoo just two minutes' walk away, featuring a variety of animals and green spaces for visitors.

    Practical information

    The concierge’s wordA 2-minute walk away, Giza Zoo offers a green, lively break, ideal if you want some fresh air between appointments.

  • Palais Al-ManyalHistoric landmark

    1.4 km · 16 min walk

    Historical site a thirteen-minute walk away, representing an example of Islamic architecture.

    Practical information

    The concierge’s wordA 13-minute walk away, Al-Manyal Palace offers a calm break if you're in the mood for Islamic architecture and a cultural detour nearby.

  • Opéra du CaireOpera house

    2.1 km · 4 min by car

    Cairo Opera House, a performance venue dedicated to music and dance, located 2.1 km away.

    Practical information

    The concierge’s wordFor a cultural interlude around music and dance, Cairo Opera House suits an evening apart in Cairo.

  • Mosquée Amr ibn al-AsMosque

    2.2 km · 4 min by car

    Mosque to visit, known for its Islamic architecture and historical significance.

    Practical information

    The concierge’s wordChoose a quiet moment to visit the Amr ibn al-As Mosque, ideal if you’re after a pause of Islamic architecture and history in Cairo.

  • L’église suspendueChurch

    2.5 km · 4 min by car

    Church located 2,479 meters away, an emblematic religious building to visit.

    Practical information

    The concierge’s wordFor a cultural break in Cairo, the Hanging Church offers a peaceful visit around an emblematic religious landmark.

  • Mosque of Sayyida ZainabMosque

    2.6 km · 4 min by car

    Mosque to visit, representing an important place of worship in the city of Cairo.

    Practical information

    The concierge’s wordFor a spiritual pause in Cairo, the Mosque of Sayyida Zainab is best discovered at a quiet moment, if you're seeking an important place of worship.

  • Tour du CaireTourist attraction

    2.6 km · 4 min by car

    Cairo Tower, an iconic tourist attraction offering panoramic views of the city.

    Practical information

    The concierge’s wordTo take in Cairo at a glance, slip away to Cairo Tower for a panoramic break above the city.

  • El- Tahrir SquareHistoric landmark

    2.9 km · 5 min by car

    Historical square, known for its significance in modern Egyptian history.

    Practical information

    The concierge’s wordIf you want to feel modern Cairo’s pulse, pause at this historic square as part of an urban stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Mamsha Ahl MasrGarden

    3.5 km · 6 min by car

    Mamsha Ahl Masr is a garden, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Cairo, Mamsha Ahl Masr is well suited to a quiet moment to unwind and enjoy nature.

  • People of Egypt WalkwayPark

    4.4 km · 7 min by car

    Walkway dedicated to the people of Egypt, providing a green space for relaxation and walking.

    Practical information

    The concierge’s wordPerfect for a green break in Cairo: come for a stroll or a breather, especially if you’re after a simple, peaceful pause.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Four Seasons Hotel Cairo at The First Residence located in Cairo?

    The hotel is located at 35 Giza Street, Giza, on the west bank of the Nile, adjacent to the First Mall shopping complex, approximately 3 km from downtown Tahrir Square.

  • What is the distance between the hotel and the airport?

    The Four Seasons Hotel Cairo at The First Residence is approximately 25 to 30 km from Cairo International Airport, which generally takes 45 minutes to over an hour by car depending on traffic.

  • How can one access the Giza Pyramids from the Four Seasons Hotel Cairo at The First Residence?

    The hotel is located on the west bank of the Nile in Giza, allowing access to the pyramids by car in about 25 to 40 minutes depending on traffic, making it convenient for combining urban stays with historical visits.

  • What type of neighbourhood is the Four Seasons Hotel Cairo at The First Residence located in?

    The Giza neighbourhood where the hotel is situated is described as elegant, adjacent to the zoo and First Mall, with views of the Nile and a relatively calm environment for Cairo.

  • Are there multiple Four Seasons hotels in Egypt and Cairo?

    There are several Four Seasons hotels in Egypt, including the Four Seasons Hotel Cairo at The First Residence, the Four Seasons Hotel Cairo at Nile Plaza, as well as resorts in other cities in the country.

  • Is there a Four Seasons hotel in Cairo? (Four Seasons Hotel Cairo at The First Residence)

    Yes, there is a Four Seasons hotel in Cairo named Four Seasons Hotel Cairo at The First Residence, located in Giza on the west bank of the Nile.

  • How far is the Four Seasons hotel Cairo at the First Residence from the pyramids? (distance and travel time)

    The Four Seasons Hotel Cairo at The First Residence is approximately 12 to 15 km as the crow flies from the Giza plateau, which typically represents a 25 to 40 minute drive depending on traffic.

  • What is the difference in location between the Four Seasons Hotel Cairo at The First Residence and the Four Seasons Hotel Cairo at Nile Plaza?

    There is at least one other establishment of the brand, the Four Seasons Hotel Cairo at Nile Plaza, located on the opposite bank of the Nile, more in the heart of downtown Cairo.

Rooms & Amenities

  • What is the standard of the Four Seasons Hotel Cairo at The First Residence?

    The establishment is a five-star urban hotel of the international Four Seasons chain, offering luxury service and a large boutique hotel atmosphere.

  • How many rooms and suites does the Four Seasons Hotel Cairo at The First Residence offer and what is their style?

    The hotel has approximately 260 spacious rooms and suites, featuring classic decor, marble bathrooms, and full amenities for a luxury stay.

  • What amenities can be found in the rooms at the Four Seasons Hotel Cairo at The First Residence?

    The rooms are air-conditioned and generally include a television, minibar, safe, desk, bathtub and shower, as well as quality bath products.

  • Can one book a room with a view of the Nile at the Four Seasons Hotel Cairo at The First Residence?

    Some rooms and suites offer a direct view of the Nile or the zoological gardens, depending on the category booked and the orientation of the building.

  • Can you see the pyramids from Four Seasons Hotel Cairo at The First Residence?

    From certain high-floor rooms and some suitably oriented suites, it is possible to glimpse the Giza plateau in the distance, depending on visibility and weather conditions.

Family & Kids

  • Does the hotel have rooms or suites suitable for families with children?

    Family rooms and some suites can accommodate extra beds or suitable configurations, and the hotel is noted as popular with families.

  • Is the hotel suitable for a family stay with children?

    Children are generally welcome, with options for family stays, and some rooms and suites can be configured to accommodate parents and children.

  • Can a baby cot or an extra bed for a child be requested at the Four Seasons Hotel Cairo at The First Residence?

    Baby cots can often be provided upon request, and some rooms may accommodate an extra bed for a child, depending on the category and maximum occupancy rules.

  • What activities are available for children at the Four Seasons Hotel Cairo at The First Residence?

    Children can enjoy the pool and family activities around the hotel, under parental supervision; some entertainment may be offered during peak season.

Billing & Policies

  • Which hotel group does the Four Seasons Hotel Cairo at The First Residence belong to?

    Four Seasons is a Canadian luxury hotel group, managing hotels and resorts worldwide under the Four Seasons Hotels and Resorts brand.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and period; flexible rates often allow free cancellation up to a certain date, while non-refundable offers are more restrictive.

  • Are there any local taxes to pay?

    Local taxes and fees may be added to the room rate, including government taxes and service charges; these are usually specified during online booking or through the agency.

  • What is the average price for a night at the Four Seasons Hotel Cairo at The First Residence?

    Prices vary depending on the season, room type, and occupancy; a night typically falls within a high range for Cairo, reflecting the establishment's five-star positioning.

  • Does the Four Seasons Hotel Cairo at The First Residence belong to the international Four Seasons chain?

    The Four Seasons Hotel Cairo at The First Residence is part of the same luxury brand as other Four Seasons hotels worldwide, known for their high-end service and locations in major destinations.

  • What payment methods are accepted at the Four Seasons Hotel Cairo at The First Residence?

    Major international credit cards are accepted, and a pre-authorisation may be made upon arrival to cover the stay and on-site expenses.

Arrival & Departure

  • Does the hotel have parking?

    Yes, private parking is available on-site for hotel residents, usually subject to specific conditions or fees depending on the type of vehicle and duration.

  • What are the check-in and check-out times at the Four Seasons Hotel Cairo at The First Residence?

    Standard check-in begins at 15:00 and check-out is until 12:00 at the Four Seasons Hotel Cairo at The First Residence.

  • Can I check in early?

    Early check-in may sometimes be granted depending on availability, possibly with an additional charge; it is recommended to request this in advance from the reservations department or concierge.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request, usually by private car with driver and additional charges depending on the type of vehicle.

  • Can I arrive late at night at the Four Seasons Hotel Cairo at The First Residence?

    Late arrivals are generally accepted if the reservation is guaranteed; it is advisable to indicate your estimated arrival time when booking to facilitate check-in.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet and à la carte style in the main restaurant, with continental and international options, and is highly rated by guests.

  • How is breakfast served at the Four Seasons Hotel Cairo at The First Residence and in which restaurant?

    Breakfast is typically served in the hotel's main restaurant as a continental and international buffet, with à la carte options available, and is appreciated for its variety.

  • What restaurants and bars are available at the Four Seasons Hotel Cairo at The First Residence?

    The hotel features several restaurants and bars, including Nairu, ZOE, Xodo, La Gourmandise, Aura, Tea Lounge, First Bar, and Char Bar, offering international, Asian, grill, and lighter cuisine options.

  • Does the hotel offer room service?

    Room service is available, allowing meals to be taken in the room at various times of the day, with a menu inspired by the hotel's restaurants.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel, with a connection generally deemed reliable by guests.

  • What are the customer reviews of the Four Seasons Hotel Cairo at The First Residence?

    Customer reviews describe the hotel as very comfortable, with attentive service, good dining options, and a pleasant location, making it one of the popular luxury establishments in Cairo.

  • What services are included in the room rate at the Four Seasons Hotel Cairo at The First Residence?

    Access to Wi-Fi, the pool, the fitness room, and some basic facilities is generally included in the stay; some spa services, parking, or transfers may incur additional charges.

  • Is there a laundry or dry cleaning service at the Four Seasons Hotel Cairo at The First Residence?

    The hotel may offer laundry and dry cleaning services, charged separately, with clothing typically returned within 24 hours.

  • What type of concierge service is offered at the Four Seasons Hotel Cairo at The First Residence?

    A concierge is available to organise transfers, excursions, restaurant reservations, and various personalised services, providing comprehensive support during the stay.

Pets

  • Are pets allowed at the Four Seasons Hotel Cairo at The First Residence?

    Pets are generally not allowed in the rooms or common areas of the hotel, unless otherwise specified for certain small service animals. Please contact the concierge to confirm the day's policies.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The Four Seasons Hotel Cairo at The First Residence has a swimming pool, including an outdoor pool accessible to hotel residents.

  • What spa and wellness facilities are available at the hotel?

    The hotel offers a full spa with sauna, jacuzzi, massages, body and facial treatments, as well as a well-equipped fitness room.

  • Does the Four Seasons Hotel Cairo at The First Residence have a fitness room?

    A well-equipped gym is available to guests, often open for long hours, allowing for cardio and weight training.

Activities & Leisure

  • What leisure activities are offered within the hotel or the adjoining complex?

    A casino and billiards or darts are available on-site, along with occasional entertainment, complemented by shopping at the adjoining First Mall.

Accessibility

  • Is the Four Seasons Hotel Cairo at The First Residence suitable for people with reduced mobility?

    The hotel has elevators, accessible rooms, and common areas at ground level or with ramps, facilitating access for people with reduced mobility. Contact the concierge to confirm the arrangements for the day.

  • What facilities does the hotel offer for guests with disabilities?

    Specific amenities such as adapted rooms or additional assistance may be available upon request for guests with disabilities. Contact the concierge to confirm the arrangements for the day.

  • What security measures are in place at the hotel?

    The hotel generally follows local regulations regarding fire safety, exits, and equipment, and ensures a permanent security presence in the building.

Sustainability

  • What sustainable development actions are implemented at the Four Seasons Hotel Cairo at The First Residence?

    The establishment promotes personalised service and high-end comfort; environmental initiatives may exist, such as reducing plastic or managing energy responsibly. Contact the concierge to confirm the current arrangements.

  • Can I participate in ecological footprint reduction programmes during my stay?

    The hotel may offer options to limit daily linen changes, reduce waste, and encourage responsible consumption of energy and water. Contact the concierge to confirm the current arrangements.

The Concierge answers — Four Seasons Hotel Cairo at The First Residence

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Cairo airport and the Four Seasons Hotel Cairo at The First Residence?

    The concierge can arrange a private car transfer with a driver to or from Cairo airport, in a sedan or luxury vehicle, 24/7, with personalised greeting at the terminal exit.

  • How can I organise a round trip transport from the hotel to visit the Giza pyramids?

    It is recommended to book a car with a driver in advance for a visit to the pyramids, departing from the hotel, with waiting time on site and return, taking into account traffic and desired timings.

  • Is it possible to have a car with a driver from the hotel for business appointments in Cairo?

    The concierge can book a vehicle with a driver for business trips for a full day or half day, with hourly billing and the option of a premium car.

  • Can you help me organise an evening cruise on the Nile with transport from the hotel?

    The concierge can recommend options for restaurant boats on the Nile and arrange round trip transport by car or private taxi from the hotel.

  • How can I book a taxi or car to go to shopping centres and business districts from the hotel?

    The concierge can book reliable taxis or private cars to reach the main shopping centres and business districts in Cairo, with direct pick-up at the hotel entrance.

Restaurant Reservations

  • Can you book a table in the restaurants of the Four Seasons Hotel Cairo at The First Residence and the First Mall?

    Reservations are made through the concierge, who can suggest the most suitable table based on your preferences (view, atmosphere, cuisine) in the hotel restaurants and the First Mall complex.

  • How can I organise a romantic dinner with a view of the Nile near the hotel?

    The concierge can recommend and book restaurants with a view of the Nile or the city, suitable for a romantic dinner, taking into account the dress code and travel time.

  • Can you help me find and book a restaurant suitable for a specific dietary requirement in Cairo?

    The concierge can indicate restaurants that cater to specific diets (vegetarian, halal, gluten-free) and manage reservations while specifying your dietary constraints to the chef.

  • How can I book a group lunch or dinner for a professional event during my stay?

    The concierge can organise a private or semi-private meal for a group in the hotel or partner restaurants, with pre-set menus and single billing options.

Spa Bookings

  • How can I book a treatment or massage at the spa of the Four Seasons Hotel Cairo at The First Residence?

    Reservations are made through the concierge or the spa, which can indicate available slots for massages, facials, body treatments, and coordinate with your other commitments.

  • Is it possible to book a wellness package including massage and spa access during my stay?

    The concierge can offer wellness packages that include spa access, massage, and possibly light meals, and check availability over several days.

  • Can you organise a couples massage or a romantic spa experience at the hotel?

    The concierge can inquire with the spa about couples treatment options, reserve a double cabin, and arrange extras such as a bottle of sparkling wine or flowers in the room.

  • How can I find out the spa hours and availability during peak periods or religious holidays?

    The concierge can provide information on the spa hours during Ramadan or public holidays and adjust treatment bookings accordingly.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of the Giza pyramids departing from the Four Seasons Hotel Cairo at The First Residence?

    The concierge can book a private guided tour of the Giza pyramids with a French or English-speaking guide, including entry tickets, transport, and schedules tailored to your wishes.

  • How can I organise a full day of cultural visits in Cairo with a guide?

    The concierge can create a customised itinerary with a guide for the Egyptian Museum, the Citadel, Islamic or Coptic Cairo, including vehicle, schedules, and necessary reservations.

  • Is it possible to plan a multi-day excursion to Luxor or Aswan from the hotel?

    The concierge can organise an excursion to Luxor or Aswan in coordination with a local tour operator, including domestic flights, transfers, and main visits.

  • Can you suggest and book child-friendly cultural visits from the hotel?

    The concierge can recommend suitable visits (zoo, museum, short Nile cruise) and arrange a guide experienced with families, as well as appropriate transport.

Special Occasions

  • Is it possible to organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare in-room arrangements such as bouquets, rose petals, a bottle of sparkling wine, or personalised cakes, and coordinate a note or surprise upon arrival.

  • Can you help me organise a marriage proposal at the Four Seasons Hotel Cairo at The First Residence?

    The concierge can assist in organising a small ceremony or proposal, arranging a decorated location, photographer, and possible privatisation of a hotel space.

  • How can I organise a birthday party or private event at the hotel?

    The concierge can coordinate cakes, decorations, entertainment, and possible partial privatisation of a restaurant or lounge to celebrate a birthday on-site.

Shopping & Luxury Services

  • Can you arrange a luxury shopping session at the First Mall connected to the Four Seasons Hotel Cairo at The First Residence?

    The concierge can recommend luxury boutiques at the First Mall adjacent to the hotel and book a personal shopper service or language assistance for your purchases.

  • How can one find jewellery or high-end craft boutiques recommended by the hotel?

    The concierge can direct guests to trusted jewellers and craft boutiques and arrange a private transfer from the hotel to these selected addresses.

Family Activities

  • What family activities can you recommend near the Four Seasons Hotel Cairo at The First Residence?

    The concierge can suggest suitable activities (visiting the nearby zoo, a Nile cruise, interactive museums) and organise transport, tickets, and convenient timings for families.

Personalized Experiences

  • Can you prepare a personalised itinerary to explore Cairo in a few days while staying at the hotel?

    The concierge can design a tailored programme including visits, restaurants, spa, and local experiences based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits