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5★ · Madrid

Casa de las Artes

Madrid

4.64.6/5452 reviews · Google rating

Hotel 5-star in Madrid, in the heart of Madrid, featuring contemporary design, an artistic atmosphere and easy access to major sights.

Is Casa de las Artes Madrid well located for exploring the museums and city centre on foot?

Yes. The hotel is in the heart of Madrid, making it easy to reach major cultural institutions on foot.

Its art-led atmosphere suits stays focused on museums, galleries and walks through the city centre.

What budget should you plan for a stay at Casa de las Artes Madrid?

Rates vary depending on the season, your dates and the room category selected.

For an accurate budget, check your travel dates or ask the Concierge which options fit best.

Can you have brunch at Casa de las Artes Madrid?

Yes, brunch is one of the experiences offered at the hotel.

It is best planned ahead, especially for a weekend stay or a schedule built around time in the city.

A word from the Concierge

Casa de las Artes through the Concierge's eyes

Casa de las Artes is located in the heart of Madrid, Spain. This 5★ hotel offers a unique artistic atmosphere, perfect for culture-seeking travelers. Its proximity to major attractions makes it a favored spot for exploring the richness of the Spanish capital.

What sets this hotel apart is its contemporary design and inspiring ambiance. The common areas and rooms are carefully decorated, creating an immersive experience for guests. Art lovers will appreciate the works displayed throughout the property, reflecting Madrid's creativity.

Before you go, know that the hotel is well-suited for couples, business travelers, and families. The summer season attracts many visitors, but every time of year offers interesting cultural events. The central location makes it easy to access museums, restaurants, and shops.

_My tip from the Concierge: inquire about local exhibitions at the front desk, it will enrich your stay in Madrid._

Why choose Casa de las Artes?

Casa de las Artes is an exceptional address in Madrid, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A walking museum route from the hotel

    Beginning the day at Casa de las Artes and reaching Madrid’s major cultural institutions on foot changes one’s perception of the city. The experience lies not only in the collections themselves, but in the continuity between the hotel’s artistic atmosphere, the central streets and the museums. Ideal for a first stay as well as for a slower rediscovery of the capital.

    Essentiel culturelIncluded in your stay
  • An urban brunch in the spirit of Madrid

    For those who like to stretch the morning, brunch becomes a moment of the stay in its own right. It offers what one looks for in a contemporary address: a polished setting, a slower rhythm than the city outside, and the possibility of turning the meal into an interlude before heading back out towards exhibitions, boutiques or walks through the centre.

    Week-endReservation required
  • Tailored advice for exhibitions and creative scenes

    One of the most fitting experiences in an art-inspired hotel is simply to ask for personalised recommendations before heading out. A temporary exhibition, a gallery, a neighbourhood to explore or the ideal time to visit a museum: a few well-judged suggestions are enough to turn a standard day into something more personal, fluid and memorable.

    ConciergeIncluded in your stay
  • An artistic pause in the public spaces

    At Casa de las Artes, the public spaces are more than transitional areas. Sitting there between appointments, after a museum visit or before dinner allows guests to fully appreciate the hotel’s visual identity. It is a discreet yet valuable experience: slowing down, taking in the artworks and finding one’s rhythm again before stepping back into Madrid.

    Included in your stay
  • Madrid for two, through the streets and back to the hotel

    The hotel is particularly well suited to a stay for two because it allows for a fluid discovery of the city. Heading out without an overly fixed plan, walking to a museum, improvising a terrace stop, returning to rest, then going out again for the evening: this alternation between outside and inside gives the stay a distinctly Madrilenian feel, elegant and seemingly effortless.

    Escapade romantiqueIncluded in your stay
  • A business stay with cultural breathing space

    For business travellers, Casa de las Artes offers a more balanced way of experiencing Madrid. Its central location makes appointments easier, while the hotel’s atmosphere restores calm between obligations. Adding an exhibition visit, dinner on site or an end-of-day walk is often enough to turn an efficient business trip into a richer experience.

    Business & cultureIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Architects
Antonio Delgado y Roig, Juan Talavera y Heredia (Wikidata)
Heritage designations
Catalogue général du patrimoine andalou (Wikidata)

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 452 reviews

5/5Pierre Marsh

I stayed there one night in June. Exerything was exceptional and above my expectations. Very friendly and cosy welcome, efficient porter service, beautiful room and bathroom with choice between bathtub and shower…

5/5glena C

My son and I stayed here for a long weekend in Madrid after spending a week at an AirBnB. Places like this are why apartments on vacation fail. Movies every afternoon while we were here. The restaurant was excellent…

2/5Nadav Cohen

DO NOT STAY HERE IF YOU ARE SENSITIVE TO NOISE I spent two nights at this boutique hotel. At first, everyone was very friendly. I booked through the Amex Fine Hotels & Resorts program, but unfortunately, they were…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Casa de las Artes?

    Check-in is generally possible from 3 PM and check-out until 12 PM, according to the conditions displayed by the hotel on major online booking sites.

  • Can I check in early?

    Early check-in may be possible depending on availability upon arrival; it is recommended to request it in advance at the reception or via the concierge.

  • Is it possible to request a late check-out and what are the conditions?

    A late check-out may sometimes be granted depending on hotel occupancy, usually for an additional fee; the request should be made at the reception.

  • What documents and guarantees are required upon arrival at the hotel?

    The hotel generally requires a credit card and an ID upon check-in, and may perform a pre-authorisation to cover extras and guarantee.

  • Does the hotel offer an online or mobile check-in service before arrival?

    Contact the concierge to confirm the arrangements for the day.

  • Can we leave luggage at the reception before check-in or after check-out?

    Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Casa de las Artes located in Madrid?

    Casa de las Artes is located at 83, calle Atocha, in the Barrio de las Letras district, right in the centre of Madrid, near Puerta del Sol and Plaza Mayor.

  • Is the hotel well served by Madrid's public transport?

    The hotel is located in the centre, within walking distance of several metro stations and bus stops, allowing easy access to the main points of interest in Madrid.

  • What is the distance between the hotel and the airport?

    The distance to Adolfo Suárez Madrid-Barajas Airport is approximately 15 to 20 km depending on the terminal, which is about 25 to 35 minutes by car depending on traffic.

  • How long does it take to reach Casa de las Artes by taxi from the airport?

    An official taxi ride between the airport and the centre of Madrid is generally charged at a fixed rate, with an average duration of 25 to 35 minutes depending on traffic.

  • Is there a direct shuttle between the airport and Casa de las Artes?

    Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does Casa de las Artes hotel have and in what type of building are they located?

    Casa de las Artes has 137 rooms, spread across several interconnected buildings, including a mansion dating from 1913.

  • What special amenities can be found in the rooms of Casa de las Artes?

    Each room is equipped with modern amenities, including an original engraving by Gustave Doré from a 1869 edition of Don Quixote.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Do the rooms have a kettle, coffee machine and minibar?

    Contact the concierge to confirm the arrangements for the day.

  • Are there rooms or suites with a balcony or terrace available at Casa de las Artes?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered in buffet form, with an international and local selection, served in the hotel restaurant in the typical time slot of 7 am to 11 am.

  • What is the main restaurant of the hotel and what type of cuisine is served there?

    The hotel features the Maché restaurant, which offers a fusion of international and local cuisine in a contemporary setting, as well as a bar with signature cocktails.

  • Does the hotel offer room service for meals and drinks?

    Room service is available at certain hours, allowing guests to order food and drinks to their room.

  • Are there gluten-free options or options suitable for special diets at breakfast or in the restaurant?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Casa de las Artes has a thermal swimming pool inspired by Roman baths, as well as a wellness area with associated services depending on the season.

  • Does the hotel have a spa or wellness area?

    The hotel has a wellness area with a thermal pool and spa, appreciated by guests, offering various relaxation experiences.

  • What types of wellness facilities are available at Casa de las Artes?

    The facilities include a thermal pool and a relaxation area; for treatments, it is advisable to check on-site for available services and hours.

  • Do I need to book in advance to access the hotel's pool or spa?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are available at Casa de las Artes hotel?

    The hotel offers a library for literature lovers and a cinema room, creating an intimate connection with the seventh art, in addition to artistic common spaces.

  • Does the hotel have a gym or fitness centre?

    A fitness room open 24/7 is available, allowing guests to train at any time.

  • Is the hotel close to major museums like the Prado or the Reina Sofía?

    The hotel is about an 8 to 10-minute walk from the Prado Museum and within walking distance of other museums on the Paseo del Arte.

  • Are cultural or artistic events regularly organised at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel offer connecting rooms or family-friendly suites?

    Contact the concierge to confirm the arrangements for the day.

  • Are baby cots or equipment for young children available on request?

    Contact the concierge to confirm the arrangements for the day.

  • Does the establishment offer a childcare or babysitting service?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Casa de las Artes?

    Pets are allowed at Casa de las Artes, possibly with additional fees depending on the current policy.

  • Are there size or weight restrictions for accepted pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are specific amenities (bowls, beds) provided for pets in the room?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel has wheelchair-accessible routes and adapted common areas, in accordance with the indicated accessibility features.

  • Are specially adapted rooms for people with disabilities available?

    Contact the concierge to confirm the arrangements for the day.

  • Are the lifts and common areas suitable for wheelchairs and pushchairs?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Does the hotel have parking?

    A private on-site parking, with paid self-parking, is mentioned by some online distributors, subject to availability and fees.

  • What basic services are included in the stay (Wi-Fi, gym, concierge)?

    Free Wi-Fi, access to the fitness room, and certain concierge services are generally included for guests.

  • Does the hotel offer laundry or dry cleaning services?

    Laundry and dry cleaning services, as well as a 24-hour reception service, are offered to guests for an additional fee.

  • Is a shuttle or local transport service offered by the hotel?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What payment methods are accepted at Casa de las Artes?

    The hotel accepts major credit cards for payment and generally does not take cash for settlements, according to information from partner sites.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate and booking channel; some offers are flexible with free cancellation up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    A local tax or tourist tax may apply according to current regulations and is generally indicated at the time of booking or check-in.

  • Does the hotel have meeting rooms or event spaces and what capacities do they offer?

    The hotel offers meeting and conference spaces of approximately 76 m², suitable for professional or private events, with associated services available upon request.

  • Does the establishment require a deposit or pre-authorisation on the card upon arrival?

    Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Private transfers to the airport may be offered through partner services, bookable by the hotel concierge according to your schedule and needs.

Sustainability

  • Does Casa de las Artes hotel implement an environmental policy or sustainability initiatives?

    Contact the concierge to confirm the arrangements for the day.

  • Are eco-friendly bath products or plastic reduction measures offered in the rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a towel and linen reuse programme to limit water consumption?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Casa de las Artes

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Madrid-Barajas Airport and Casa de las Artes?

    The concierge can organise a private transfer by car or van between Madrid-Barajas Airport and the hotel, depending on your flight schedule and the number of passengers.

  • Is it possible to book a private driver for my business appointments in Madrid?

    The concierge can book a taxi or chauffeur-driven vehicle service for your business travel within Madrid and to the main business districts.

  • Can you tell me the best public transport option to reach the main museums from the hotel?

    The concierge can advise on the best public transport options to the main museums and tourist areas, and provide maps, routes, and estimated travel times.

  • Can you arrange for a car rental to be delivered directly to the hotel?

    The concierge can organise car rental with delivery and pick-up directly at the hotel, according to your needs and the desired rental duration.

  • Can you help me book train tickets and the transfer to Atocha station?

    The concierge can book train tickets and arrange your transfer to Atocha station, coordinating schedules and service categories.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near the Prado Museum?

    Reservations are made through the concierge, who can secure a table at fine dining restaurants near the Prado or the Barrio de las Letras.

  • Can you recommend and book an authentic tapas restaurant near the hotel?

    The concierge can recommend typical Madrid tapas restaurants and make reservations according to your preferred timings.

  • Can you book a family-friendly restaurant for a family dinner?

    The concierge can select family-friendly venues and reserve a table at times that suit you.

  • Can you find a restaurant with vegetarian or vegan options and make a reservation?

    The concierge can suggest restaurants that cater to vegetarian or vegan diets and confirm the available options with the establishment.

Spa Bookings

  • How can I book a slot to access the thermal pool and wellness facilities of the hotel?

    Reservations are made through the concierge, who can block a slot for access to the thermal pool and wellness facilities based on availability.

  • Can you organise a couples massage at the hotel spa?

    The concierge can arrange couples treatments and coordinate timings with the spa team to provide a synchronised experience.

  • Can you help me book a complete ritual at the spa with several successive treatments?

    The concierge can provide information on available treatments, their durations and prices, and then make the reservation for your complete ritual at the spa.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the Prado Museum?

    The concierge can arrange a private guided tour of the Prado with a French or English-speaking guide, including skip-the-line tickets if available.

  • Can you organise a literary-themed walking tour in the Barrio de las Letras?

    The concierge can suggest a literary itinerary in the Barrio de las Letras, including guided tours and recommendations for iconic bookstores and cafés.

  • Can you book skip-the-line tickets for the main museums in Madrid?

    The concierge can book skip-the-line tickets for the main museums and monuments, depending on availability and the desired time slots.

Special Occasions

  • Can you prepare a surprise in the room for a birthday (flowers, champagne, cake)?

    The concierge can organise special touches in the room such as flowers, champagne, and pastries to celebrate a birthday.

  • Can you help me organise a romantic marriage proposal at the hotel?

    The concierge can assist in planning a marriage proposal, including decoration, partial privatisation of a space, and photo coordination if necessary.

  • Can you organise a professional photo shoot in the hotel or in the area?

    The concierge can suggest professional photographers and coordinate a shoot in or around the hotel to capture a special occasion.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with a personal shopper in Madrid?

    The concierge can offer a personal shopper service in the luxury districts of Madrid and arrange the necessary transfers.

  • Can you recommend designer boutiques and art galleries near the hotel?

    The concierge can advise on nearby designer boutiques and art galleries, and provide a personalised itinerary for walking or driving.

  • Can you arrange an express dry cleaning or alteration service for my clothes?

    The concierge can organise express dry cleaning or alteration services through selected local providers.

Family Activities

  • Can you suggest child-friendly activities for a family day out in Madrid?

    The concierge can suggest family activities, such as parks, interactive museums, and child-friendly shows, and assist with booking tickets and transport.

  • Can you recommend family-friendly restaurants and make reservations?

    The concierge can recommend kid-friendly restaurants and arrange, if possible, high chairs or children's menus when making reservations.

Personalized Experiences

  • Can you create a personalised itinerary to explore Madrid in two days?

    The concierge can create a tailored itinerary including art, gastronomy, and walks through iconic neighbourhoods, based on your interests and the duration of your stay.

  • Can you organise a Spanish cooking or tapas class during my stay?

    The concierge can arrange a Spanish cooking or tapas class with a local chef and organise transfers if needed.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits