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5★ · Madrid

Hotel Unico

Madrid

4.64.6/5568 reviews · Google rating

Hotel 5-star in Madrid, in the heart of Madrid, featuring a gentle breakfast, tailored itinerary and a calm return after the city.

Is Hotel Unico Madrid one of the luxury hotels in Madrid for a city break?

Yes, it is a five-star hotel in Madrid, well suited to short city breaks as well as business stays.

Its appeal lies in its elegant atmosphere and the ease of setting out on foot for shops, museums and appointments.

Is Hotel Unico Madrid better for a couple’s stay or a business trip?

It works well for both. The hotel is designed around comfort, a calm return after the city, and a smooth daily rhythm.

For couples, the area suits spontaneous walks. For business travellers, the setting helps keep appointments and downtime easy to manage.

What is around Hotel Unico Madrid during a stay?

The hotel is set in a lively area of Madrid, with straightforward access to local attractions.

From the hotel, it is easy to head out on foot to shops, museums, neighbourhood restaurants or appointments.

A word from the Concierge

Hotel Unico through the Concierge's eyes

Hotel Unico is located in Madrid, Spain. This five-star hotel sits in a vibrant neighborhood, providing easy access to local attractions. Its elegant atmosphere appeals to travelers seeking comfort and sophistication. The establishment reflects contemporary style while preserving traditional design elements.

What sets Hotel Unico apart is its refined atmosphere. Guests appreciate the quality service and attention to detail. The hotel offers a unique experience, blending luxury with authenticity. Common areas are designed to promote relaxation and well-being.

Before visiting, know that the hotel suits both couples and business travelers. The ambiance is conducive to unwinding after a day of exploration. The location allows easy access to restaurants and shops. Peak periods occur during summer and holiday seasons.

_My tip from the Concierge: choose off-peak hours to enjoy hotel services with fewer guests around._

Why choose Hotel Unico?

Hotel Unico is an exceptional address in Madrid, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A gentle breakfast before Madrid

    Beginning the day at the hotel allows guests to enter Madrid’s rhythm without haste. This experience focuses on the comfort of a well-orchestrated morning: attentive service, a calm setting, time to read or prepare, and then an easy departure on foot towards boutiques, museums or the day’s appointments. A simple yet essential way to set the right tempo for the stay.

    Idéal en city breakIncluded in your stay
  • A tailored Madrid itinerary

    To make the most of Hotel Unico Madrid’s setting, a personalised itinerary can be shaped around the traveller’s mood: art, shopping, walks, neighbourhood dining or more discreet addresses. The aim is not to multiply stops, but to compose a day that feels fluid, coherent and suited to the guest’s actual rhythm.

    Signature conciergeReservation required
  • A calm return after the city

    After a full day in Madrid, the most valuable experience may be the most discreet: returning to the hotel’s hushed atmosphere, pausing in the shared spaces, taking a drink, or simply going back to the room to recover silence. This transition between the city’s energy and interior comfort is central to the property’s appeal.

    Included in your stay
  • A couple’s escape through the neighbourhood

    The address is especially well suited to a stay for two. From the hotel, it becomes easy to improvise a walk, stop at a boutique, choose a restaurant at the last minute and return without complication. This experience depends as much on the quality of the neighbourhood as on the hotel itself: a luxury of spontaneity, rare in a major capital.

    Pour les couplesIncluded in your stay
  • A frictionless business stay

    For business travellers, Hotel Unico Madrid offers the framework for an efficient stay without sacrificing comfort. The experience prioritises fluency: organised arrival, an environment suited to concentration, a practical location, targeted dining recommendations and the ability to return quickly to a calming space between appointments. A very contemporary form of luxury, built on time saved.

    Business & leisureReservation required
  • Neighbourhood dining addresses

    One of the pleasures of the stay lies in exploring the restaurants and cafés easily reached from the hotel. This experience highlights the local dimension of travel: an elegant lunch, a lively dinner, a more discreet table or a simple coffee stop during a walk. The hotel becomes an ideal starting point from which to discover Madrid through its sociability and gastronomy.

    Reservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

The Hotel does not allow pets, and it will be considered a violation of these Regulations to introduce any companion animal or other type of animal into the Hotel premises, except for certified assistance animals recognized as service animals.

Guest reviews

4.6 / 5 · 568 reviews

1/5Can Yagan

Only the staff would get a 5 star review, other than that I really wonder how they are a 5 star hotel. Elevators smell like toilet, horrible spa area downstairs, weird beds, horrible sound isolation. This is not a 5…

5/5Ju Adler

Amazing boutique hotel in the middle of Salamanca, with all the great boutiques and restaurants on your door step, it has became my home away from home, the spa has the best massage in town , highly recommend getting…

5/5Eugenio Sepúlveda

Upon arrival: My family and I arrived really early (before 5am) and the staff was incredibly helpful, friendly and efficient (they deserve 6 stars, not 5). We asked for a ridiculously early check-in. They could not…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hotel Unico Madrid?

    Check-in is generally available from mid-afternoon and check-out is by late morning. Please contact the concierge to confirm the details for the day.

  • Can I check in early?

    Early check-in is possible depending on room availability upon arrival and may incur an additional charge. Please contact the concierge to confirm the details for the day.

  • Is it possible to request a late check-out at the hotel?

    Late check-out may be offered depending on hotel occupancy and generally with additional fees. Please contact the concierge to confirm the details for the day.

  • Is the hotel reception open 24/7?

    The reception at Hotel Único Madrid is open 24/7, with concierge service available to assist guests at any time.

  • Does the hotel offer luggage storage before arrival or after departure?

    A luggage storage service is available for you to drop off your bags before check-in or after check-out.

Location & Access

  • Where is Hotel Unico Madrid located in the city?

    Hotel Único Madrid is located in the upscale Salamanca district, in the heart of the Milla de Oro, Madrid's luxury shopping area.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 12.5 km from Madrid-Barajas Adolfo Suárez Airport, which is about 20 to 30 minutes by car depending on traffic.

  • What are the nearest metro stations to Hotel Unico Madrid?

    The metro stations Serrano and Velázquez are within a few minutes' walk from the hotel, making it easy to get around Madrid.

  • Is it easy to reach the hotel by taxi from the airport or the train station?

    Access by taxi from the airport or the central train station is direct; taxis are readily available around the Salamanca area. Please contact the concierge to confirm the details for the day.

  • Does the hotel have parking?

    For guests arriving by car, valet service and parking are offered, sometimes with fees. Please contact the concierge to confirm the details for the day.

Rooms & Amenities

  • How many rooms does Hotel Unico have and what types are available?

    The hotel offers 44 non-smoking rooms and suites, including bridal suites and various categories with contemporary decor.

  • What amenities are available in the hotel rooms?

    The rooms are equipped with a flat-screen TV, minibar, air conditioning, and high-quality bedding.

  • Does the hotel offer a pillow menu to customise bedding?

    A pillow menu is offered to choose the type of pillow that best suits your comfort.

  • What amenities are available in the bathrooms of the rooms?

    The bathrooms generally feature bathrobes, slippers, and quality toiletries.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free and available throughout the hotel, including in the rooms and common areas.

  • Does the hotel offer room service for meals?

    Room service is offered for meals and drinks in the room at certain times of the day.

  • Does Hotel Unico Madrid have a gym or fitness centre?

    A fitness centre is available for guests, equipped with modern training equipment.

  • Is there a concierge service at Hotel Unico?

    A concierge service is available to organise transfers, reservations, and various requests during your stay.

  • Are transfers to the airport offered?

    Transfers to the airport are offered in the form of shuttle or private service, upon prior reservation and sometimes at an additional cost.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet or à la carte style, with fresh products and options on request. Contact the concierge to confirm the arrangements for the day.

  • What is the main restaurant of the hotel and what type of cuisine is served there?

    The hotel features the restaurant El Patio de Claudio Bergoeing, open to the inner garden, offering bistronomic and creative cuisine.

  • Does the hotel have a bar or lounge for drinks?

    A bar or lounge area is available to enjoy cocktails, wines, and beverages in an elegant setting. Please contact the concierge to confirm the day's arrangements.

  • Can the hotel offer vegetarian options or options for special diets?

    Vegetarian options or options for specific diets can be provided at the restaurant and for breakfast, upon prior request. Please contact the concierge to confirm the day's arrangements.

  • Is it possible to have a meal or cocktail in the hotel's private garden?

    Meals can be served in the hotel's private garden at certain times, offering an outdoor experience.

Spa & Wellness

  • Does Hotel Unico Madrid have a wellness area or spa?

    The hotel offers wellness services including massages and treatments, which can be arranged for guests. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have a swimming pool?

    Hotel Único Madrid does not have an indoor or outdoor pool for guests, although it offers a garden.

  • What types of wellness treatments or massages are offered to guests?

    Massages and wellness treatments can be booked through the hotel, sometimes conducted in dedicated spaces or in-room.

  • Is there a gym accessible to guests as part of the wellness offering?

    A fitness centre is available for guests' fitness needs, complementing the wellness services. Please contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What activities are easily accessible from Hotel Unico Madrid?

    Hotel Único Madrid is an ideal starting point to explore luxury boutiques, museums, and cultural sites in Madrid.

  • Does the hotel have a garden or outdoor space for relaxation?

    The hotel has a private garden where guests can relax, read, or enjoy quiet moments.

  • Can the concierge organise guided tours or activities in Madrid?

    Tours and activities can be organised by the concierge, such as cultural outings, shopping, or gastronomic tours. Contact the concierge to confirm the arrangements for the day.

  • Are there restaurants and shops within walking distance from the hotel?

    The Salamanca district offers numerous bars, restaurants, and high-end shops within walking distance from the hotel.

Family & Kids

  • Does the hotel offer family rooms suitable for children?

    Family rooms may be available, with the possibility of extra beds or interconnecting rooms. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a cot for a young child?

    Cots can be provided upon prior request and subject to availability, free of charge or with an additional fee depending on the policy for the day. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer menus or dining options for children?

    The restaurant and hotel services can adapt menus for children upon request. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a babysitting service during the stay?

    A childcare service can potentially be arranged through trusted external providers. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hotel Unico?

    Hotel Único Madrid generally does not accept pets, except for very specific exceptions. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specific services for pets?

    No dedicated services for pets, such as beds or bowls, are indicated in the hotel's standard offerings.

  • Are additional fees expected if a pet is accepted as an exception?

    In the case of exceptional acceptance, cleaning fees or specific conditions may apply. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does Hotel Unico Madrid have elevators to access the rooms?

    The hotel is located in a historic building with elevators serving the floors and rooms.

  • Are there rooms accessible for people with reduced mobility?

    Rooms can be adapted for people with reduced mobility, depending on the building's configuration. Please contact the concierge to confirm the arrangements for the day.

  • Are the hotel's common areas easily accessible for disabled guests?

    The main common areas such as the reception and restaurant are generally accessible without significant steps or with suitable aids. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer special facilities for guests with reduced mobility?

    Specific equipment, such as ramps or grab bars, may be available in certain rooms or bathrooms. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, with more flexible conditions for certain offers and stricter conditions for non-refundable rates. Please contact the concierge to confirm the arrangements for the day.

  • Do the displayed prices include VAT and main charges?

    Most rates include Spanish VAT; additional charges may apply for certain services. Please contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted to settle the stay?

    A credit card is generally required to guarantee the reservation and may be pre-authorised before arrival.

  • Are there any tourist taxes to pay?

    Local or municipal tourist taxes may apply according to the regulations in force in Madrid. Please contact the concierge to confirm the arrangements for the day.

  • Does Hotel Unico offer special packages or deals that include additional services?

    The hotel may offer various packages including breakfast, extras or additional services depending on current offers.

Sustainability

  • Does the hotel engage in sustainability or environmental responsibility actions?

    Hotel Único Madrid is committed to a responsible approach, notably through careful selection of local products in the restaurant and careful management of its garden. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel's restaurant prioritise local and seasonal products?

    The use of local and seasonal products in the restaurant helps reduce the transport footprint and supports local producers.

  • Are there policies in place to reduce water and energy consumption?

    The hotel may implement certain measures to reduce energy and water consumption, for example for laundry, according to responsible luxury standards. Please contact the concierge to confirm the arrangements for the day.

  • How is the hotel's private garden integrated into the establishment's environmental approach?

    The private garden is maintained in a way that preserves the vegetation and provides a pleasant environment, which aligns with a commitment to well-being and respect for green spaces.

The Concierge answers — Hotel Unico

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Madrid-Barajas airport and Hotel Unico?

    The concierge can organise a private transfer by car or van to or from Madrid-Barajas airport according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private chauffeur for the day from the hotel?

    The concierge can book a chauffeur service with a premium car for your business or personal travel within Madrid and its surroundings. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise me on using public transport in Madrid?

    The concierge can advise you on the best routes by metro, bus, or taxi and provide city maps tailored to your needs. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a car rental delivered to Hotel Unico?

    The concierge can organise a luxury or standard car rental with delivery and pick-up directly at the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can I ask the concierge to book a taxi or ride-sharing service for my outings in the city?

    The concierge can book reliable taxis or ride-sharing services for your outings to restaurants, shows, and business meetings. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at the restaurant El Patio de Claudio inside Hotel Unico?

    The concierge can secure a table at the gourmet restaurant El Patio de Claudio Bergoeing, located in the hotel garden, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend gourmet restaurants in the Salamanca district?

    The concierge can recommend and book Michelin-starred and bistronomic restaurants in the Salamanca district and along the Milla de Oro. Contact the concierge to confirm the arrangements for the day.

  • Can you help me get a last-minute reservation at a highly sought-after restaurant?

    Reservations are made through the concierge, who can suggest the best times to secure a table at the highly sought-after restaurants in Madrid. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge inform restaurants of my allergies or dietary restrictions?

    The concierge can communicate your dietary preferences and any allergies to the reserved restaurants to adjust menus and service accordingly. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a private or romantic dinner at the hotel?

    The concierge can organise private culinary experiences, such as a dinner in the hotel garden or a more intimate table, subject to availability. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you book a massage or wellness treatment during my stay at Hotel Unico?

    Reservations are made through the concierge, who can arrange massages and wellness treatments offered by the hotel at times that suit your schedule. Contact the concierge to confirm the details for the day.

  • Can the concierge recommend an external spa in the Salamanca district?

    The concierge can suggest partner spas or high-end wellness centres nearby and arrange your appointments there. Contact the concierge to confirm the details for the day.

  • Is it possible to arrange treatments or massages directly in the room?

    The concierge can coordinate in-room treatments such as massages, subject to the availability of therapists. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • Can you book a private tour of the main museums in Madrid with a guide?

    The concierge can organise private tours of the Prado, Thyssen-Bornemisza Museum, or Reina Sofía with a French or English-speaking guide. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a guided tour of the historic centre of Madrid?

    The concierge can offer walking tours on the Milla de Oro, in old Madrid, or around iconic monuments with a local guide. Contact the concierge to confirm the details for the day.

  • Is it possible to book a trip to Toledo or Segovia from the hotel?

    The concierge can organise day trips to Toledo, Segovia, or El Escorial with private or group transport. Contact the concierge to confirm the details for the day.

  • Can you help me obtain skip-the-line tickets for the monuments in Madrid?

    The concierge can obtain skip-the-line tickets for certain major attractions, subject to availability on the day. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, candles, and champagne to celebrate an anniversary or a marriage proposal. Contact the concierge to confirm the details for the day.

  • Is it possible to have flowers or a specific bouquet delivered to the hotel?

    The concierge can order bouquets or customised floral arrangements delivered directly to the room or restaurant. Contact the concierge to confirm the details for the day.

  • Can the concierge help me organise a small private event at Hotel Unico?

    The concierge can assist in organising a small private event, such as a cocktail or informal meeting in the hotel's lounges or garden. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and jewellery stores near the hotel?

    The concierge can recommend luxury boutiques on the Milla de Oro and arrange, if possible, personalised shopping appointments. Contact the concierge to confirm the details for the day.

  • Is it possible to book a personal shopper through the hotel concierge?

    The concierge can connect with a personal shopper or stylist for assistance in the boutiques of the Salamanca district. Contact the concierge to confirm the details for the day.

Family Activities

  • Can the concierge recommend child-friendly activities in Madrid?

    The concierge can suggest child-friendly activities, such as visits to parks, interactive museums, or family shows in Madrid. Contact the concierge to confirm the details for the day.

  • Can you book tickets for the zoo or an amusement park for the whole family?

    The concierge can arrange the booking of tickets for the zoo, amusement park, or other family-friendly venues. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Can you design a customised programme to explore Madrid in two days?

    The concierge can create tailored itineraries based on your interests, combining gastronomy, culture, shopping, and relaxation. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a wine tasting experience or Spanish cooking class?

    The concierge can arrange exclusive experiences such as cooking classes, wine tastings, or visits to local artisan workshops. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits