Skip to main content
MC

The gallery

Hotel gallery

16 photos

5★ · Puerto Rico

The St. Regis Bahia Beach Resort

State Road 187 Kilometer 4.2, Río Grande, 00745, Porto Rico, Puerto Rico

4.64.6/51,114 reviews · Google rating
  • Set in the heart of a tropical setting
  • Surrounded by lush scenery
  • Peaceful atmosphere for a getaway
  • Natural setting designed for relaxation

Hotel 5-star in Puerto Rico, Puerto Rico, in the heart of Puerto Rico, featuring a tropical setting, lush landscapes and refined atmosphere.

What makes The St. Regis Bahia Beach Resort unique in Puerto Rico?

The resort stands out for its lush tropical setting and notably მშვიდ atmosphere. The stay is shaped around rest, nature and wellbeing.

It suits both couples and families. The St. Regis approach brings a refined setting without losing the relaxed feel of the place.

How much does a stay at The St. Regis Bahia Beach Resort cost?

Rates vary with the season, your travel dates and the room category. It is best to check live availability for your exact stay.

For a tailored stay, the Concierge can also guide you according to your budget and the type of experience you want.

What is available on site at The St. Regis Bahia Beach Resort?

The hotel offers a spa, a restaurant, a bar and breakfast service. Concierge and front desk are available around the clock.

It suits a stay centred on relaxation. Terrace breakfast and wellness moments fit naturally into the rhythm of the day.

A word from the Concierge

The St. Regis Bahia Beach Resort through the Concierge's eyes

Located in Puerto Rico, The St. Regis Bahia Beach Resort offers a unique experience. This 5★ hotel sits in a tropical environment, surrounded by lush landscapes. The St. Regis property ensures quality service and a refined atmosphere. Travelers appreciate the tranquility of this place, perfect for an escape. What distinguishes this hotel is its commitment to luxury and well-being. Guests enjoy an exceptional natural setting, conducive to relaxation. The general atmosphere invites unwinding while providing high-end services. Before you go, it is essential to know the hotel's ambiance. This place is ideal for couples and families seeking rest. Business travelers can also find an inspiring setting. The best time to visit is during the dry season when the weather is pleasant. _My tip from the Concierge:_ book your activities in advance to fully enjoy your stay, especially during peak season.

Why choose The St. Regis Bahia Beach Resort?

The St. Regis Bahia Beach Resort is an exceptional address in Puerto Rico, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Set in the heart of a tropical setting
  • Surrounded by lush scenery
  • Peaceful atmosphere for a getaway
  • Natural setting designed for relaxation
  • Well suited to couples and families

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Meeting rooms

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on a tropical terrace

    Beginning the day in a setting open to tropical greenery immediately changes the pace of a stay. This experience focuses on morning light, the relative freshness of the early hours and the pleasure of an unhurried start. Ideal for couples and families alike, it allows guests to fully enjoy the resort’s peaceful atmosphere before the day becomes more active.

    À vivre le matinIncluded in your stay
  • Personalised wellness ritual

    Designed to extend the soothing atmosphere of Bahia Beach, this wellness moment can be woven into the stay as a restorative pause. Its value lies in adapting rhythm and intensity to the guest’s needs: recovery after travel, deep relaxation or simply a quiet interlude. It is especially relevant in a setting where nature already encourages a slower pace.

    Bien-êtreReservation required
  • Private walk through the estate

    To understand the spirit of the place, nothing compares with discovering the resort’s different landscapes on foot. This walk highlights the relationship between architecture, vegetation and overall atmosphere. It suits travellers who like to get their bearings early and read a hotel through its setting, its perspectives and its relationship with the tropical climate.

    Signature natureReservation required
  • Dinner in the rhythm of the Caribbean evening

    As evening falls, the resort reveals another tone: softer light, longer conversations and a renewed sense of coolness. This experience invites guests to make dinner a central moment of the stay, not only for the food but for the atmosphere it creates. It is intended for those seeking an elegant evening without excessive formality, in natural continuity with the landscape and service.

    Reservation required
  • A day of effortless relaxation

    This experience captures the spirit of the property: allowing time to stretch without an overfilled programme. With the support of the concierge, the day can be shaped around only a few highlights — a good breakfast, a wellness pause, a leisurely lunch, a period of reading or rest. It is a particularly fitting way to enjoy a major tropical resort without feeling the need to fill every hour.

    Le choix du ConciergeReservation required
  • Family stay in resort mode

    Bahia Beach lends itself well to multigenerational stays thanks to its peaceful atmosphere and the clarity of its setting. This experience is about organising the stay with flexibility, balancing shared moments with breathing space for everyone. It suits families seeking an upscale yet easy-to-live resort, where nature, space and service simplify daily life.

    Reservation required

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: State Road 187 Kilometer 4.2, Río Grande, 00745, Porto Rico

View on the map

Google listing

Guest reviews

4.6 / 5 · 1,114 reviews

4/5Datlakerfan 2003

We had a wonderful time at the St. Regis. The service at the front desk, restaurants and rooms were amazing. The grounds are gorgeous, even though visibility is low at night. The suite we had was spacious, clean and…

5/5john hallman

Excellent. Service so good you forget you are in PR. Food was great. The property is super clean. Located in El Yunque rainforest. Large pool. Large beach. Kids loved the lake with inflatable trampolines and climbing…

5/5Caldie

The service was truly the best in Puerto Rico—impeccable, attentive, and incredible. Staff was on top of minor issues like brief internet and phone outages. Food was good; stick with the fish and catches of the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 17 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • ceibaTourist attraction

    1.4 km · 17 min walk

    Ceiba, a tourist attraction 1.4 km away, offers an experience of discovering local culture and the surrounding nature.

    Practical information

    The concierge’s wordFor a break between local culture and nature, Ceiba is well suited to a relaxed outing around Puerto Rico.

  • Playa CocoTourist attraction

    1.9 km · 3 min by car

    Playa Coco, a tourist attraction located 1867 meters away, providing a natural setting ideal for relaxation.

    Practical information

    The concierge’s wordFor a natural, relaxing break in Puerto Rico, Playa Coco is well suited to a quiet moment, especially if you want to step away from the urban pace.

  • Parroquia Santiago ApóstolChurch

    2.4 km · 4 min by car

    Religious building located 2,388 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break, head to Parroquia Santiago Apóstol: its local architecture is best appreciated during the day.

  • Finca Neo JibairoTourist attraction

    2.7 km · 5 min by car

    Finca Neo Jibairo, a farm located 2,668 meters away, providing insight into local agriculture.

    Practical information

    The concierge’s wordFor a green escape, head to Finca Neo Jibairo: this high-altitude farm offers a lovely glimpse of local agriculture.

  • Primera Iglesia Bautista de Medianía AltaChurch

    2.7 km · 5 min by car

    Religious building located 2,719 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you’re in the mood for a peaceful pause, this church offers a glimpse of local architecture in a simple, contemplative setting.

  • Iglesia Nueva Jerusalen AIC, Bo. Miñi Miñi, LoizaChurch

    2.7 km · 5 min by car

    Religious building located 2,744 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break, stop by this church and its local architecture, ideal if you enjoy noticing the neighborhood’s character.

  • Samuel Lind Art StudioArt gallery

    2.9 km · 5 min by car

    Art gallery located 2926 meters away, showcasing contemporary works.

    Practical information

    The concierge’s wordIf you're in the mood for a creative break, Samuel Lind Art Studio is well suited to a visit centered on contemporary art.

  • Parroquia Nuestra Señora del CarmenChurch

    3.7 km · 6 min by car

    Religious building located 3.6 km away, providing insight into local architecture and spiritual culture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Parroquia Nuestra Señora del Carmen for a glimpse of Puerto Rico’s local architecture and spiritual culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Reserva Natural Río Espíritu SantoPark

    1.5 km · 18 min walk

    Nature reserve providing a peaceful setting for nature lovers and outdoor activities.

    Practical information

    The concierge’s wordFor a green escape, head to Reserva Natural Río Espíritu Santo if you're after calm, nature, and outdoor activities.

  • Plaza Municipal Carlos "Tata" CirinoPark

    2.3 km · 4 min by car

    Park located 2260 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break, this park offers a simple setting to unwind and enjoy a peaceful moment.

  • Café Jardín | Finca Neo JibairoGarden

    2.6 km · 5 min by car

    Café Jardín, a coffee shop set in a garden, providing a relaxing experience over a good cup of coffee.

    Practical information

    The concierge’s wordFor a leafy coffee break, head to Café Jardín if you’re after a calm, relaxed moment.

  • Plaza Pública de Río GrandePark

    3.7 km · 6 min by car

    Park in Rio Grande, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Río Grande, this park is well suited to a quiet moment to unwind and enjoy nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a valet service with on-site parking is offered to resort guests, with daily fees depending on the season and type of stay. Please contact the concierge to confirm the details for the day.

  • What time can I check in at The St. Regis Bahia Beach Resort?

    Check-ins generally take place in the afternoon, with the exact time varying according to dates and rate conditions. Please contact the concierge to confirm the details for the day.

  • Can I do an early check-in?

    An early check-in is possible subject to room availability and occupancy rates at the time of arrival. Please contact the concierge to confirm the details for the day.

  • What time can I check out of St. Regis Bahia Beach?

    Check-out generally occurs in the late morning or early afternoon, with the possibility of late departure depending on availability and booking conditions. Please contact the concierge to confirm the details for the day.

  • Does the hotel offer luggage storage before check-in or after check-out?

    Yes, the luggage service is managed by staff who can store your bags before check-in or after check-out. Please contact the concierge to confirm the details for the day.

Location & Access

  • Where exactly is The St. Regis Bahia Beach Resort located in Puerto Rico?

    The resort is located in Río Grande, on the northeast coast of Puerto Rico, between the El Yunque National Forest and the Espiritu Santo Reserve, on the edge of a private beach within an estate of approximately 483 acres.

  • What is the distance between the hotel and the airport?

    The distance is approximately 16 miles, or about 25 to 30 minutes by private car from Luis Muñoz Marín International Airport (SJU) to the resort, depending on traffic.

  • How do I get to St. Regis Bahia Beach Resort from San Juan without knowing the area?

    The resort is primarily accessible by car or private transfer from San Juan airport, with taxis, private shuttles, and rental cars being the most commonly used means of transport.

  • Are airport transfers available?

    Private transfers can be arranged upon request through the concierge or partner providers, with vehicles suited to the number of people and luggage. Please contact the concierge to confirm the details for the day.

  • Do we need a rental car to stay at St. Regis Bahia Beach Resort and visit the surrounding area?

    It is recommended to rent a car or use private transport services to travel to Old San Juan, El Yunque, or other sites, as the resort is located in a relatively isolated area.

Rooms & Amenities

  • How many rooms does The St. Regis Bahia Beach Resort have and what is the style of the accommodations?

    The resort has approximately 139 rooms and suites, all featuring private terraces overlooking the ocean, tropical gardens or the golf course, with a contemporary and luxurious style.

  • What amenities can be found in the rooms at the St. Regis Bahia Beach Resort?

    Rooms generally offer air conditioning, premium bedding, luxurious bathrooms, private terraces, minibars, and modern multimedia equipment. Please contact the concierge to confirm the details for the day.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is included in the resort fee and is available in the rooms and common areas, with high-speed access for guests staying at the resort.

  • Does the hotel offer room service at the St. Regis Bahia Beach?

    Yes, room service is offered, allowing guests to order meals and drinks to their rooms according to a defined menu and schedule. Please contact the concierge to confirm the details for the day.

  • Are the rooms suitable for families with children at the St. Regis Bahia Beach Resort?

    Rooms can accommodate families depending on the category, with some suites offering separate spaces and configurations with extra beds or sofa beds. Please contact the concierge to confirm the details for the day.

Included Services

  • What services are included in the resort fee at the St. Regis Bahia Beach?

    The resort charges a daily resort fee covering Wi-Fi, access to the boathouse, use of kayaks, the tennis centre, the golf practice area, and certain services at the pool and beach.

  • What amenities are available to guests free of charge during their stay?

    Guests have access to the beach, pool, fitness centre, tennis courts, golf, and certain non-motorised water activities at no additional cost, subject to the resort's conditions.

  • Does the St. Regis Bahia Beach Resort offer concierge or butler service?

    A concierge and butler service typical of the St. Regis brand is available to assist guests with their reservations and special requests. Please contact the concierge to confirm the details for the day.

  • Is housekeeping done daily at the St. Regis Bahia Beach Resort?

    Daily housekeeping is provided, with changes of bed linen and towels according to the standards of a luxury resort and current environmental policies. Please contact the concierge to confirm the details for the day.

Dining

  • What type of breakfast is offered?

    A premium American or continental breakfast is offered, typically served in the main restaurant or in-room, with à la carte or buffet options depending on the season. Please contact the concierge to confirm the details for the day.

  • What restaurants are available at the St. Regis Bahia Beach Resort?

    The resort features a signature restaurant, Paros, as well as a more casual restaurant, Seagrapes, near the pool, and a bar in the main building for cocktails and snacks.

  • Is there a bar or lounge where you can have a drink in the evening at the hotel?

    A main bar, The St. Regis Bar, as well as poolside and beach bar service offer cocktails, wines, and local drinks in various areas of the resort.

  • Does the dining offer take into account vegetarian diets or food allergies?

    Vegetarian options and certain dishes adapted to dietary restrictions may be offered by the restaurants, upon prior request to the staff. Contact the concierge to confirm the arrangements for the day.

  • What are the usual service hours of the resort's restaurants?

    The restaurant hours vary according to the season and occupancy, with more limited continuous service in the low season. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the St. Regis Bahia Beach Resort have an on-site spa?

    The resort features a high-end spa offering massages, body treatments, facials, and wellness rituals in a tropical setting.

  • What types of treatments are available at the St. Regis Bahia Beach spa?

    The spa offers various types of massages, facials, wraps, and rituals, using high-end products and dedicated treatment rooms. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a gym and what equipment is available?

    A modern fitness centre is available with numerous cardio machines, weight training equipment, and free weights for guests.

  • Can you participate in yoga or fitness classes at the St. Regis Bahia Beach Resort?

    Yoga or fitness classes may be offered occasionally, depending on the resort's wellness schedule. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    The resort offers a large outdoor pool close to the beach, with beach and pool service included in the resort fees.

  • Is there a golf course at the St. Regis Bahia Beach Resort?

    Yes, the resort has an 18-hole golf course as well as a driving range, accessible to guests for green fees and certain inclusions through the resort fees.

  • What water activities are offered on-site at the St. Regis Bahia Beach?

    Guests can use kayaks and other non-motorised water equipment via the property's boathouse, included in the resort fees.

  • What activities are available on the property to occupy the days without leaving the hotel?

    The resort offers tennis courts, a kids club, beach access, nature trails, and activities at the boathouse, providing a wide range of leisure options for adults and children.

Family & Kids

  • Does the hotel have a kids club for children?

    A kids club is available for children, with supervised activities suitable for different ages, as part of the resort's recreational services.

  • Is the St. Regis Bahia Beach Resort suitable for families with young children?

    Cots, high chairs, and certain family rooms can be made available upon prior request at the time of booking. Contact the concierge to confirm the arrangements on the day.

  • Can a babysitting service be arranged at the hotel?

    Childcare services can be provided through babysitting providers recommended by the hotel, subject to availability. Contact the concierge to confirm the arrangements on the day.

Pets

  • Are pets allowed at The St. Regis Bahia Beach Resort?

    Yes, the hotel accepts pets, subject to additional fees per stay and specific conditions regarding the size and number of pets.

  • Are there additional fees for staying with a pet at the resort?

    Pets are welcomed for a fixed fee per pet per stay, with possible deposits and access restrictions to certain areas. Contact the concierge to confirm the arrangements on the day.

  • Are service dogs admitted free of charge at the St. Regis Bahia Beach Resort?

    Officially recognised service dogs are generally accepted free of charge, in accordance with local regulations and international hotel policies.

Accessibility

  • Does the hotel have rooms adapted for people with reduced mobility?

    The resort offers rooms located on the ground floor or close to elevators to facilitate movement for people with reduced mobility. Contact the concierge to confirm the arrangements on the day.

  • Are the common areas (restaurants, pool, beach) wheelchair accessible?

    The main common areas, such as the reception, some restaurants, and the pool, are generally accessible via ramps or adapted elevators. Contact the concierge to confirm the arrangements on the day.

  • Can special assistance be requested for people with disabilities during the stay?

    Assistance services can be arranged for transfers and internal movements of individuals with specific needs, upon prior request. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate, time of year, and booking channel, with more flexible deadlines during the low season. Contact the concierge to confirm the arrangements for the day.

  • What is the average price level for a night at the St. Regis Bahia Beach Resort?

    Rates vary depending on the season, room category, and occupancy, with prices often high corresponding to a luxury five-star resort. Contact the concierge to confirm the arrangements for the day.

  • Are there any occupancy taxes to pay?

    A local tax and daily resort fees are added to the room rate, which include various services and amenities of the resort.

  • What payment methods are accepted at the hotel?

    Payments are generally accepted by international credit card, with pre-authorisation or a security deposit requested upon arrival. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the St. Regis Bahia Beach Resort have an environmental certification?

    The St. Regis Bahia Beach Resort is certified as a Gold Audubon Signature Sanctuary, which implies exemplary environmental management of its natural site.

  • What concrete environmental actions are implemented on the resort's grounds?

    The Audubon certification involves enhanced protection of natural habitats, local wildlife, and flora, with particular attention given to wetlands and the biodiversity of the area.

  • How does the hotel reconcile luxury and environmental respect at Bahia Beach?

    The resort implements sustainable management practices for water, green spaces, and natural areas to limit its impact on the surrounding ecosystem. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The St. Regis Bahia Beach Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between San Juan Airport (SJU) and The St. Regis Bahia Beach Resort?

    The concierge can organise a private transfer by car or SUV between Luis Muñoz Marín International Airport (SJU) and the resort, with personalised welcome upon arrival. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a limousine or luxury SUV with a driver during my stay at the resort?

    The concierge can book a limousine or luxury SUV service with a driver for your travels in San Juan or to other points of interest on the island. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of renting a car delivered directly to the hotel?

    The concierge can assist in coordinating car rental with delivery to the resort and suggest itineraries to explore El Yunque and the surrounding areas. Contact the concierge to confirm the arrangements for the day.

  • How can a very early morning transfer be arranged for a flight departing from San Juan?

    It is recommended to request the concierge to organise transfers for an early or late flight to ensure the availability of a driver at the desired time. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at the Paros restaurant of the St. Regis Bahia Beach for dinner?

    The concierge can reserve a table at the Paros restaurant, the resort's signature restaurant, subject to availability and your preferred timings. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest and book fine dining restaurants in San Juan?

    The concierge can recommend and reserve fine dining restaurants in San Juan or Río Grande, taking into account your culinary preferences and specific dietary needs. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private romantic dinner on the beach?

    Reservations are made through the concierge, who can arrange a private dinner on the beach or in a secluded area of the estate, with a personalised menu and dedicated service. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a massage be booked at the spa of the St. Regis Bahia Beach Resort?

    Spa treatments require prior reservation. The concierge or the spa reception can provide available time slots and types of massages according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can spa treatments be arranged directly in the room or suite?

    The concierge can organise a spa treatment in the room or suite, subject to the availability of the wellness team and the type of treatment desired. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge create a personalised wellness programme for several days?

    The concierge can assist in scheduling a wellness package that includes spa sessions, yoga classes, and sports activities over several days. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a trip to the El Yunque rainforest from the hotel?

    The concierge can book a guided tour to the El Yunque rainforest, including round-trip transport and a certified guide, subject to the availability of local providers. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private guided tour of Old San Juan?

    The concierge can arrange a guided tour of Old San Juan with a French or English-speaking guide, including private transport if desired. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a trip to a nearby bioluminescent bay?

    The concierge can recommend and book an evening trip to a nearby bioluminescent bay, including transfer and a specialised guide. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a romantic room decoration for a marriage proposal?

    The concierge can prepare a romantic decoration with flowers, petals, and champagne in the room before arrival or during the stay, according to your wishes. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a birthday surprise at the St. Regis Bahia Beach Resort?

    The concierge can assist in organising a birthday celebration (custom cake, setup, photographer, music), whether in the room, at the restaurant, or on the beach. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise an intimate wedding ceremony on the hotel beach?

    The concierge can help coordinate an intimate ceremony on the beach or in the resort gardens, including officiant, flowers, and reception, through event partners. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can the concierge recommend the best luxury boutiques in San Juan and arrange transport?

    The concierge can recommend luxury boutiques in San Juan and arrange private round-trip transport for a shopping session. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a personal shopper during my stay?

    The concierge can assist in organising a personal shopper or stylist session in San Juan, in collaboration with partner boutiques. Contact the concierge to confirm the arrangements for the day.

  • Can you deliver flowers or a luxury piece of jewellery to the room before our arrival?

    The concierge can arrange for the delivery of flowers, jewellery, or high-end gifts to the room at a specific time, in coordination with local suppliers. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • How can I enrol my children in the kids club at the St. Regis Bahia Beach?

    The concierge can provide information on the hours and activities of the kids club and assist in enrolling your children according to their age. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest nature activities suitable for the whole family on the premises?

    The concierge can organise family activities such as kayaking, paddleboarding, or cycling within the resort, providing the necessary safety information. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a babysitting service through the hotel?

    The concierge can assist in finding a licensed babysitting service and arrange for a nanny to come to the room, subject to availability. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you create a customised programme to explore Puerto Rico while staying at the St. Regis Bahia Beach?

    The concierge can create a tailored itinerary to explore Puerto Rico over several days, including beaches, culture, gastronomy, and nature. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private cooking or mixology class at the hotel?

    The concierge can arrange a private cooking or mixology class with the hotel's culinary team or bar, depending on availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a professional photo shoot on the resort grounds?

    The concierge can coordinate a professional photo shoot in the gardens, on the beach, or at the golf course to capture your stay. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits