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5★ · San Miguel de Allende

Rosewood San Miguel de Allende

Nemesio Diez 11, Zona Centro, Centro, 37700 San Miguel de Allende, Gto., Mexique, San Miguel de Allende

4.74.7/54,378 reviews · Google rating
  • In the heart of San Miguel de Allende
  • Architecture inspired by local character
  • Warm and welcoming atmosphere
  • Spaces designed for relaxation

Hotel 5-star in San Miguel de Allende, in the heart of San Miguel de Allende, featuring personalised service, peaceful ambience and local culture.

What is Rosewood San Miguel de Allende and where is it located?

It is a five-star hotel in the heart of San Miguel de Allende, with a setting shaped by local architecture.

Its central location makes the city easy to explore on foot. Saint Michael the Archangel Cathedral and several historic landmarks are a short walk away.

How much does a night at Rosewood San Miguel de Allende cost?

Rates vary with the season, your travel dates, and the room or suite category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge to review the available options.

Does Rosewood San Miguel de Allende have restaurants and a spa?

Yes. The hotel has a spa, massage treatments, a restaurant, breakfast service, and several on-site places for drinks or dining.

These include 1826 Restaurant for Mexican cuisine, Luna Rooftop for city views, and Agua for a more relaxed setting.

A word from the Concierge

Rosewood San Miguel de Allende through the Concierge's eyes

Rosewood San Miguel de Allende is located in the heart of San Miguel de Allende, Mexico. This 5★ hotel blends seamlessly with the local culture. It offers a warm and inviting atmosphere. The enchanting setting of the town attracts many visitors. The architectural beauty of the hotel reflects the charm of the region.

Honoured by Travel + Leisure World's Best Awards 2025, this establishment stands out for its personalized service and attention to detail. Guests appreciate the elegance of the hotel and its peaceful ambiance. Common areas are designed to promote relaxation and well-being. A palette of soft colors and natural materials creates a soothing atmosphere.

Before you go, know that this hotel is ideal for couples and travelers seeking tranquility. Families can also enjoy tailored activities. The best time to visit San Miguel de Allende is from November to April, when the weather is pleasant. Be sure to check local events to enrich your stay.

_My tip from the Concierge: book in advance to secure the best rates and ensure your stay at this popular hotel._

Why choose Rosewood San Miguel de Allende?

Rosewood San Miguel de Allende is an exceptional address in San Miguel de Allende, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of San Miguel de Allende
  • Architecture inspired by local character
  • Warm and welcoming atmosphere
  • Spaces designed for relaxation
  • Recognised by Travel + Leisure in 2025

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • 1826 Restaurant

    Restaurant

    Highlights

    • Mexican
    • celebrates Mexico’s rich culinary heritage and tradition.
    Practical information

    The concierge’s wordAt 1826 Restaurant, go for Mexican cuisine that gracefully celebrates the country’s culinary heritage and traditions.

  • 1826 TEQUILA BAR

    Bar

    Highlights

    • an unparalleled selection of tequila, mezcal, and other heritage spirits
    Practical information

    The concierge’s wordFor a well-chosen drink, head to 1826 Tequila Bar: its selection of tequila, mezcal, and heritage spirits is worth the stop.

  • Luna Rooptop

    Bar

    Highlights

    • Mediterranean
    • the most impressive rooftop in San Miguel de Allende, complete with unobstructed views of the city
    Practical information

    The concierge’s wordFor a Mediterranean drink with the most impressive unobstructed views over San Miguel de Allende, head straight to Luna Rooftop.

  • Agua

    Highlights

    • Mexican
    • a relaxed experience and a menu of Mexican fare, light snacks, and refreshing drinks.
    Practical information

    The concierge’s wordFor a relaxed moment with Mexican flavors, head to Agua: the menu brings together Mexican fare, light snacks, and refreshing drinks.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellations must be received seven days before arrival, or the deposit will be forfeited.

Free cancellation up to 168 hours before arrival

Pets

Pets are welcome (43 € fee).

Rosewood San Miguel de Allende welcomes cats and dogs, weighing up to 40 pounds (20 Kg), with a maximum of one pet per Room, Suite, or Residence.

Location & access

Address: Nemesio Diez 11, Zona Centro, Centro, 37700 San Miguel de Allende, Gto., Mexique

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 4,378 reviews

4/5Cynthia Cervantes

Dinned at the posh rooftop restaurant. Food was delicious but the servings were tapa sized portions. My partner had to order a second plate because he was still hungry. The food was flavorful and tasted great. We had…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Calle AldamaHistoric landmark

    345 m · 4 min walk

    Calle Aldama, a historical landmark just four minutes' walk away, showcasing the colonial architecture of San Miguel de Allende.

    Practical information

    The concierge’s wordFor a short break 4 minutes away on foot, Calle Aldama immerses you in San Miguel de Allende’s colonial architecture.

  • Lavaderos del ChorroHistoric landmark

    385 m · 5 min walk

    Historical site a five-minute walk away, known for its architecture and cultural significance.

    Practical information

    The concierge’s wordA 5-minute walk away, Lavaderos del Chorro offers a calm break to discover a historic site known for its architecture and cultural significance.

  • Cathédrale de l'archange Saint MichelChurch

    526 m · 6 min walk

    Religious building a six-minute walk away, known for its architecture and cultural significance.

    Practical information

    The concierge’s wordA 6-minute walk away, Saint Michael the Archangel Cathedral makes a lovely pause to admire its architecture and take in its cultural significance.

  • San Miguel de Allende Ciudad Paraíso Patrimonio de la HumanidadHistoric landmark

    594 m · 7 min walk

    Historical site a seven-minute walk away, representing a significant example of the region's cultural heritage.

    Practical information

    The concierge’s wordFor a cultural break 7 minutes away on foot, this historic site is well suited to a gentle stroll through the region’s heritage.

  • El MiradorTourist attraction

    639 m · 8 min walk

    Scenic viewpoint an eight-minute walk away, providing a panoramic view of the city and its surroundings.

    Practical information

    The concierge’s wordAn 8-minute walk away, El Mirador offers a quiet break with panoramic views over San Miguel de Allende and its surroundings.

  • Centro Cultural Ignacio Ramírez El NigromanteTourist attraction

    666 m · 8 min walk

    Cultural center an eight-minute walk away, dedicated to the promotion of arts and culture.

    Practical information

    The concierge’s wordAn 8-minute walk away, this cultural center makes a lovely break if you’re in the mood for a moment focused on arts and culture.

  • Templo de San FranciscoChurch

    756 m · 9 min walk

    Religious building a nine-minute walk away, showcasing an example of colonial architecture.

    Practical information

    The concierge’s wordA 9-minute walk away, Templo de San Francisco makes a peaceful break if you feel like admiring a fine example of colonial architecture.

  • Museo La Esquina del Juguete popular MexicanoMuseum

    822 m · 10 min walk

    Museum 822 meters away, dedicated to the history and culture of Mexican popular toys.

    Practical information

    The concierge’s wordFor a cultural break in San Miguel de Allende, this museum focused on Mexican folk toys suits a calm visit, whether solo or with family.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc Benito JuárezPark

    239 m · 3 min walk

    Park three minutes' walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 3-minute walk away, Benito Juárez Park offers a green pause to catch your breath and enjoy a bit of nature.

  • Hotel Real de MinasGarden

    526 m · 6 min walk

    Hotel six minutes' walk away, providing a pleasant setting to relax in its gardens.

    Practical information

    The concierge’s wordA 6-minute walk away, the gardens at Hotel Real de Minas offer a peaceful break if you're looking for a quiet moment in pleasant surroundings.

  • Jardín AllendeGarden

    593 m · 7 min walk

    Jardín Allende, a public garden an eight-minute walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 7-minute walk away, Jardín Allende offers a green pause that’s perfect for unwinding and enjoying a little nature in the city.

  • Charco del IngenioBotanical garden

    2.0 km · 3 min by car

    Botanical garden located 2039 meters away, featuring a variety of plants and natural spaces.

    Practical information

    The concierge’s wordFor a nature break in San Miguel de Allende, Charco del Ingenio is well suited to a peaceful stroll among plants and natural spaces.

  • Municipal Park Zeferino GutierrezPark

    2.1 km · 4 min by car

    Municipal park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in San Miguel de Allende, this municipal park is well suited to a quiet moment or a bit of time outdoors.

  • Hacienda San PatricioGarden

    2.1 km · 4 min by car

    Hacienda San Patricio, a hotel set in a garden, providing a pleasant setting for relaxation.

    Practical information

    The concierge’s wordFor a quiet break in San Miguel de Allende, Hacienda San Patricio works well for a relaxing moment in a garden setting.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Ignacio Ramírez MarketMarket

    923 m · 11 min walk

    Market in San Miguel de Allende, offering a variety of local and artisanal products.

  • Mercado de ArtesaníasMarket

    1.1 km · 13 min walk

    Market in San Miguel de Allende, ideal for exploring local crafts and regional products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Rosewood San Miguel de Allende?

    Check-in generally starts at 3 PM and check-out is before 12 PM, according to information from major booking sites.

  • Can I benefit from a late check-out at Rosewood San Miguel de Allende?

    A late check-out may be offered depending on availability on the day of departure and may incur additional charges. Contact the concierge to confirm the arrangements for the day.

  • Is a deposit or guarantee required upon arrival?

    A deposit or credit card guarantee is generally requested at the time of booking or upon arrival to cover any potential charges.

  • Does the hotel have parking?

    Yes, a private parking with valet service is available on-site, charged at approximately 350 MXN per day according to several sites.

  • Can I check in early?

    Early check-in is sometimes possible depending on hotel occupancy on the day of arrival and may involve fees. Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Yes, transfers to the airports are offered in the form of shuttle or private service, at an additional cost, depending on the main booking sites.

Location & Access

  • Where is Rosewood San Miguel de Allende located in the city?

    The hotel is located at Nemesio Diez 11, Col Centro, in the historic centre of San Miguel de Allende, very close to Juárez Park and within walking distance of the main garden.

  • What is the distance between the hotel and the historic centre of San Miguel de Allende?

    The historic downtown and the Parroquia de San Miguel Arcángel are about a 10 to 15-minute walk from the hotel, passing through Juárez Park.

  • What is the distance between the hotel and the airport?

    The hotel is located just over an hour's drive from the Querétaro and León airports, and about three hours from Mexico City, according to major travel guides.

  • Is Rosewood San Miguel de Allende well located for visiting the city on foot?

    The address Nemesio Diez 11 Col Centro allows easy access by taxi or private vehicle, and the area is well-served to reach the main attractions of the city.

Rooms & Amenities

  • What amenities are available in the rooms at Rosewood San Miguel de Allende?

    Rooms generally feature a balcony or terrace, a private bathroom, air conditioning, a coffee machine, and high-end amenities, according to descriptions from travel agents.

  • What types of rooms and suites are offered in this hotel?

    The establishment offers several categories, from rooms and suites to residences, with varying sizes and layouts. Contact the concierge to confirm the details of the day.

  • Is housekeeping provided daily in the rooms?

    A twice-daily cleaning service with evening bed preparation is mentioned in some of the hotel's offers.

  • Are there hypoallergenic rooms or rooms suitable for sensitive individuals?

    Some rooms are indicated as hypoallergenic or equipped for sensitive individuals, according to booking platforms.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available in all rooms and in several common areas of the hotel, according to major booking sites.

  • What services are included in the room rate?

    Access to the fitness centre and certain facilities, such as the outdoor pools, is generally included for residents.

  • Is access to the spa and fitness centre included in the room price?

    Some offers mention included access to Sense, A Rosewood Spa, as well as the fitness centre, but treatments remain chargeable.

  • Does the room rate include meals or breakfast?

    According to Travel Weekly, the hotel's base rates do not automatically include meals. Breakfasts and other meals are charged separately unless specified in an offer.

  • What additional paid services are offered to guests?

    Services such as concierge, laundry, and babysitting are offered at an additional cost, according to major travel intermediaries.

Dining

  • What type of breakfast is offered?

    Breakfast is served in the hotel's restaurants, typically as a full à la carte or buffet breakfast, with an additional charge.

  • How many restaurants and bars are available at Rosewood San Miguel de Allende?

    The hotel has several dining options, including a main restaurant and bars, as well as a rooftop terrace mentioned by various sources.

  • Is room service for meals available at the hotel?

    In-room dining service is offered, allowing meals to be taken in your room or suite at certain hours.

  • What type of cuisine is served in the restaurants of Rosewood San Miguel de Allende?

    Authentic Mexican and international cuisine options are served in the hotel's restaurants, according to travel agent descriptions.

Spa & Wellness

  • What services are available at Sense, A Rosewood Spa?

    Sense, A Rosewood Spa offers massages, facials, and body treatments, as well as a sauna, according to booking platforms.

  • Does the hotel have a gym or fitness centre?

    The hotel's fitness centre is accessible to guests, with equipment for cardiovascular and strength training.

  • Are there spa or wellness packages at Rosewood San Miguel de Allende?

    Wellness and spa packages are sometimes offered, including access to the spa and certain services. Contact the concierge to confirm the day's details.

  • Does the spa offer facilities such as a pool or sauna for relaxation?

    Outdoor pools and a children's pool are available, providing relaxation spaces within the hotel.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has three outdoor pools and a children's pool, according to several booking sites.

  • What leisure activities are offered inside the hotel?

    Two outdoor tennis courts, an on-site art gallery, and a rooftop terrace are mentioned as leisure activities and spaces.

  • Is the hotel well located for cultural visits and outings in the city?

    The proximity to Juárez Park and the historic centre allows for easy enjoyment of walks, cultural visits, and culinary discoveries from the hotel.

Family & Kids

  • Does the hotel offer services for families with children?

    Babysitting services and a children's pool are offered for an additional fee, according to certain booking platforms.

  • Is the Rosewood San Miguel de Allende suitable for a family stay?

    Spacious rooms and suites as well as residences allow families or small groups to be accommodated comfortably.

  • Can we arrange for childcare during dinner or an outing?

    A babysitting service is mentioned as available, for a fee, via major booking sites.

Pets

  • Are pets allowed at Rosewood San Miguel de Allende?

    Yes, dogs and cats are accepted, with a maximum of two pets weighing up to approximately 25 kg each and fees per night. Dedicated areas and services for pets are offered.

  • What services are offered for pets at the hotel?

    The hotel provides bowls, a walking area, and sometimes pet-sitting services for pets, according to several booking sites.

  • Are assistance dogs admitted without charge at Rosewood San Miguel de Allende?

    Assistance animals are generally accepted without additional fees, in accordance with the policies indicated by certain platforms.

Accessibility

  • Is the Rosewood San Miguel de Allende suitable for people with reduced mobility?

    The establishment has elevators and some accessible rooms and spaces, according to booking sites. Contact the concierge to confirm the arrangements for the day.

  • What accessibility features are available in the hotel?

    Accessible rooms, elevators, and accommodations in common areas are mentioned, but exact details may vary.

  • Should I inform the hotel in advance of any specific accessibility needs?

    It is recommended to notify in advance of any specific accessibility requirements so that the team can allocate an appropriate room.

Billing & Policies

  • What is the hotel's cancellation policy?

    According to an official offer, certain reservations must be cancelled at least seven days before arrival, by 3 PM local time, or a penalty equivalent to the full stay will apply.

  • What is the average cost of a night at the Rosewood San Miguel de Allende?

    Rates vary depending on the period, room type, and available offers, with published nights around 316 to over 1,900 USD according to Travel Weekly.

  • What payment methods are accepted to settle the stay?

    Payments are generally accepted by international credit cards and may require a deposit at the time of booking, depending on the rate conditions.

  • Are there any accommodation taxes to pay?

    Contact the concierge to confirm the terms of the day.

Sustainability

  • Does the Rosewood San Miguel de Allende implement sustainable development practices?

    Contact the concierge to confirm the terms of the day.

  • Does the hotel offer plastic reduction or recycling programmes?

    Contact the concierge to confirm the terms of the day.

  • Are local initiatives or community projects supported by the hotel?

    Contact the concierge to confirm the terms of the day.

  • Does the hotel encourage water and energy savings in the rooms?

    Contact the concierge to confirm the terms of the day.

  • Are dining options featuring local or sustainable products highlighted?

    Contact the concierge to confirm the terms of the day.

The Concierge answers — Rosewood San Miguel de Allende

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Rosewood San Miguel de Allende and the airport?

    The concierge can organise a private transfer to or from the airports of Querétaro, León, or Mexico City, in a vehicle suited to your needs. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day from the hotel?

    The concierge can book a driver for the day to visit San Miguel de Allende and the surrounding areas, with a personalised itinerary and flexible timings.

  • Can the concierge help me get to and from the bus station?

    The concierge can advise on local shuttle or taxi options from the bus station and arrange for pick-up if necessary.

  • Can I book a premium SUV transfer for my family?

    It is recommended to contact the concierge to arrange premium vehicle or SUV transfers for families and small groups.

  • Can you manage transfers for my wedding guests at Rosewood San Miguel de Allende?

    The concierge can coordinate transfers for events, weddings, or groups, managing schedules and passenger lists.

Restaurant Reservations

  • Can you reserve a table at the restaurant of Rosewood San Miguel de Allende?

    Reservations are made through the concierge for the hotel's restaurants, including the rooftop and gourmet restaurant, subject to availability.

  • Can the concierge suggest a typical restaurant in San Miguel de Allende and make a reservation?

    The concierge can recommend and reserve restaurants in the historic centre of San Miguel de Allende based on your budget and cuisine style.

  • How can I get a table with a view of the city or the churches from the hotel restaurant?

    It is recommended to ask the concierge for a table with a view, particularly on the terrace or rooftop, for sunset.

  • Is it possible to privatise a space for an intimate dinner at Rosewood San Miguel de Allende?

    The concierge can arrange a private or semi-private dinner in one of the hotel’s dining spaces, subject to availability.

Spa Bookings

  • How do I book a treatment at Sense, A Rosewood Spa at Rosewood San Miguel de Allende?

    Reservations are made through the concierge or directly at Sense, A Rosewood Spa, for massages, facials, and body treatments.

  • Can you help me create a multi-day spa programme during my stay?

    The concierge can advise on a multi-day spa and wellness programme, including massages, treatments, and access to the fitness centre.

  • Can I book a couples massage at the hotel spa?

    It is recommended to contact the concierge to check availability for couples massages and to book a suitable time slot.

Excursions & Cultural Visits

  • Can you book a guided tour of the historic centre departing from the hotel?

    The concierge can arrange a guided tour of the historic centre of San Miguel de Allende with an English or Spanish-speaking guide.

  • Can the concierge organise a wine tour near San Miguel de Allende?

    It is recommended to ask the concierge for excursions to nearby vineyards and haciendas, including tastings and transport.

  • Is it possible to organise a visit to galleries and artisan workshops from the hotel?

    The concierge can suggest visits to artist workshops, galleries, and local artisans, with itineraries tailored to your interests.

Special Occasions

  • Can you organise a marriage proposal at the Rosewood San Miguel de Allende?

    The concierge can coordinate the organisation of a romantic marriage proposal, including decor, music, and photography, according to your wishes.

  • How can I organise a birthday party or special dinner at the hotel?

    It is recommended to contact the concierge to plan a birthday celebration with a personalised cake, decorations, and table reservation.

  • Who should I contact to organise a wedding at the Rosewood San Miguel de Allende?

    The concierge can connect you with the events team for a wedding, including venues, catering, and guest coordination.

Shopping & Luxury Services

  • Can the concierge guide me to the best luxury shops in town?

    The concierge can recommend luxury boutiques, local designers, and art workshops in San Miguel de Allende, and arrange visits.

  • Is there a personal shopper service from the hotel?

    It is possible to request a personal shopper service or shopping accompaniment from the concierge, subject to availability.

  • Can you deliver flowers or gifts to my room?

    The concierge can arrange for the delivery of flowers, gifts, and special items directly to the room or to a Rosewood residence.

Family Activities

  • What family activities can be organised with the help of the concierge?

    The concierge can provide information on children's activities at the hotel, including the family pool and babysitting services offered.

  • Can you help me arrange childcare during my stay?

    It is recommended to contact the concierge to book a childcare service during dinner or a night out.

Personalized Experiences

  • Is it possible to create a customised programme to explore San Miguel de Allende?

    The concierge can create tailored experiences, such as a romantic itinerary, a wellness day, or a culinary discovery of San Miguel.

  • Can the concierge offer exclusive culinary experiences?

    It is recommended to share your interests with the concierge to organise personalised cultural or culinary experiences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits